Reviews of Dinnages Ford | Brighton. (Car Dealer) in Brighton (East Sussex).

Dinnages Ford | Brighton

212 Reviews

120 Comments

Car dealer

Ford dealer

Victoria Rd, Portslade, Brighton BN41 1XD, United Kingdom

Description

Information of Dinnages Ford | Brighton, Car dealer in Brighton (East Sussex)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Dinnages Ford | Brighton

Popular times

Monday

Tuesday

Wednesday

Thursday

Reviews of Dinnages Ford | Brighton

L. E.

Grate customer service as always. The sales team are fantastic and will always go above and beyond to help you find your perfect vehicle. The service department are also very professional. Big thank you to Lee, Steve and most importantly Lewis.

A. H.

Efficient, friendly and informative staff. Easy to leave your vehicle early in the morning, but not many customer parking spaces during the busy parts of the day. As with many main dealers, very good services on all aspects. Reliable and assured work done on your vehicle, not always the cheapest deal compared to smaller private garages. Breakdown cover for 12 months when you get your vehicle serviced.

C. M.

Bought a second had car from them at Dinnages Ford Brighton. They were so helpful, friendly and professional. Since my purchase in July the aftercare has been amazing. They are so helpful and continue to support me, even with my silly questions. The manager (Lewis) goes above and beyond to make sure all the customers coming through the door are dealt with as if they are the only customers for the day!

S. P.

Popped in here to look at a new car, found the staff to be friendly and accommodating. This was the only Ford dealer within Sussex/Surrey to have the car that I wanted in there showroom.

C. S.

Hi, very easy to get parts for my transit connect, but why so expensive ? Apart from that good service, well done 👍

A. C.

I spoke to James and he was so good he made the process so easy and stress free! Kind and made great conversation. Made sure the car was ready for when I could pick it up as I work in retail and it’s hard to swap shifts. Car was beautifully cleaned and full MOT and service put on it too. Couldn’t be happier with the experience, support dealerships!

S. D.

Carl was ace in coming out to take the speed limiter off my Transit Connect at home. Luke in service - fantastic. Needed a new wiring loom on the side door and all sorted in a few hours, polite, friendly and helpful.

D. G.

Helpful and polite staff. However if you actually want parts from the parts department forget it (to be fair other dealers are not much better) All I needed were three commonly used screws (headlights wheel arch liners etc). None in stock but suggested eBay. Available there for £8.49 for 4. Luckily the local nut and bolt supplier had sold me a pack of 10 for 82p. Main dealer, not next time. Another item wasn't on the computer images and a third was ignored on the part number list I was helpfully given.

f. s.

Mobile mechanic came to my house ( with the dinnages repair van ) as agreed called half an hour b4 arriving . No problem at all , saved me taking the car there and picking it up when the car was ready . Carl was very knowledgeable and knew what he was doing , very polite and curtious :)) Recommend the Mobile unit Big THANK YOU

S. R.

Very impressed with the prompt, efficient and polite service from Karl who came out to me at home and fixed an issue with the boot of my car. He knew exactly how to fix the problem and it was resolved within minutes. Great service from mobile Ford. Definitely recommend.

P. L.

I always want to know what takes them so long to fix my car.. drop it off 8am Monday, diagnosed on Tuesday, part ordered Wednesday fixed Thursday .. need to speed up their service .. happened at least 4 times.

m. r.

I found a fault light on my dashboard. I called Ford in Brighton and spoke to a man in the Servicing Department who was very pleasant and helpful.The Mobile Mechanic Carl checked out my vehicle, found the fault and ordered a new part which he fitted the next day therefore allowing me to continue my work.Carl was very helpful and explained thoroughly the fault and remedy. Overall very pleased with the quality of the service.

J. C.

Just had some great customer service from Carl on my Transit Custom Van. I went into a very Covid safe showroom to report a mystery electrical fault which was draining the battery daily. Carl came out in his mobile unit to assess the problem and immediately identified a broken sliding door switch. He went out of his way to re-condition my battery and change the switch over. Great service during a very busy time.

L. H.

We have had the mobile mechanic Carl attend and update our fleet of vans. Carl has been exceptionally helpful going above and beyond to enable our vans to get back on the road. Mark in the service department has been as equally as helpful in co-ordinating the visits, keeping us updated throughout. Very pleased with service showing up other Ford dealers within the county.

I. R.

I have dealt with this branch for many years now, I ordered a new car and have to say Lewis and Richard couldn't have been more helpful. They treat me as a valued customer. From ordering to collection all went smoothly and I can't thank them enough. Lewis took extra time to explain all the extras in the new car, putting us at ease, technology is not our strong point. I have had previous cars serviced here and have always been pleased with the service department. Would certainly recommend Dinnages Ford Brighton.

S. O.

I've had foxes chew the wiring multiple times. Used the mobile service for the first time and will never go back. The guy was so professional and clean. They came to my house so I didnt have to spend any time getting my vehicle to the garage. Outstanding service. Couldn't recommend any more!!

M. M.

Had an issue with the Ranger called Dinnages Portslade and had Carl the Mobile Mechanic come out. Carl turned the truck on and immediately diagnosed the issue (now that's experience) new part ordered and fixed the next day. Outstanding service 👍 Definitely worth 5*

I.

Just had a product recall issue sorted by the Dinnages mobile service. Really nice guy, fixed it in ten minutes, sorted a small belt issue for me as well. Very impressed. Great service.

M. W.

Excellent service from Paul with My Ranger and everything was done to my satisfaction Would highly recommend as the best Ford Dealer in West Sussex and although it's a bit of trek location wise believe me it's well worth the effort. Well done Paul as mentioned superb attentative service. Regards Mark

L. P.

We have recently brought two used cars from Dinnages Hove and have been extremely impressed with the customer service, in particular Harry Farmer. Harry was was available at the times we were able to call in, he was happy to discuss our requirements in detail and provide us with all the information we needed to make a decision (without being pushy). We have ended up with two cars which we are extremely happy with and we would recommend this Ford dealership to others.

D. B.

Just ordered my new Fiesta ST line. Lewis has been excellent from start to finish. No pressure along the way and very helpful answering all questions. Looking forward to taking delivery of my very first Ford. Thanks again.

M. H.

Helpful, friendly, no pressure.. No problem, now let me buy a nearly new Fiesta ST on the Cashplan finance deal. I checked the website and it definitely says new and used cars are eligible...new one is cool but the options I want on it take it out of my price range..

A. B.

I have bought two new cars from Dinnages Brighton in the last eighteen months, one for me and one for my wife. Lewis has always been very professional, helpful and enthusiastic, taking time to explain all features and patiently ensuring we were happy at all stages of the buying process. I would have no hesitation in recommending Lewis to anyone thinking of buying a vehicle.

N. H.

My Galaxy had a product recall issue and within 2 days Carl the Dinnages mobile technician had been and rectified the problem and was efficient, polite and a pleasure to deal with. Dinnages was not my main dealer but if I choose a Ford again Dinnages, Victoria Rd Portslade will be my go to ford dealer. Once again thank you Dinnages

D. Z.

I purchased my car in London, and after having a erm... Not great? Experience with my first Ford dealer i decided to try something closer to my uni, firstly I did my MOT with Dinnages Ford and after arriving at 2pm after a slight mix up with the website and the booking times, the lovely gentleman at the desk had a word with the manager and he maged to squeeze my car to be ready within the hour, and second time I arrived without notice to get my secure wheel nuts replaced as I broke the key, and it got done within 30 minutes. Compared to my Croydon dealer these guys provide a stupendously better service. Definitely recommend. Cheers!

S. B.

Having shopped around various car dealers in and around Brighton we found Dinnages, and in particular Harry Farmer, to be extremely helpful and professional. Customer service from the moment we arrived was proactive and friendly, without the hustle one comes to anticipate when looking for a new car. We were presented with many options and ideas, and finally found a car through the Motability scheme which Harry helped us navigate. Purchasing, verifying and paying for the car was all very straightforward, with Harry keeping us up to date throughout the process. Thank you to all the team involved.

m. b.

I have a brilliant experience with Sam pond and Harry farmer. Both were so helpfully and knowledgeable found us the idea car at a grate price. No hassle or pressure selling. 100% recommend

H. S.

I got my first new car from Lewis at Brighton Dinnages back in November 2015 which was a 1.0l ecoboost. brilliant car but after a year and a bit I wanted some speed. so I spoke to Lewis again. within 10 minutes he was back to me with a price I couldn't say no to. came in to go through the details. as always a brilliant service. answered all my questions and took care of any request given. if you are going to buy yourself a car, I cant recommend Lewis at Dinnages Brighton enough.

L. U.

We are really pleased with the customer service we received from Dinnages in Brighton. We love the car and we appreciated the really efficient and professional attitude. Harry did everything he could to make the experience relaxed and enjoyable.

D. D.

Recently bought a new car at dinnages brighton. Lewis was very helpful in finding the right car and was very pleased with the service that we were provided. The car is great and he done all he could to make the process as easy as possible. Would highly recommend dinnages.

O. S.

Consistency of Service, Quality of Products and always a willingness to assist you achieve you desired outcomes is why I have used and recommended so many family and friends to Dinnages. You can buy a car anywhere but there is only one place to get Dinnages Service

D.

Excellent service. We got the MOT done with them very quickly and simple without hassle. Car clean after the service. We also bought the car there. Great service so far

R. S.

Just had my Transit fixed on site, i didn't know I could have this service!! Highly recommended Dinnages mobile mechanic to all van users, simple to book up and quick to resolve problems 👍👍👍

J. M.

Nice staff but had car booked in for 10 for a repair and it was not taken in until 11 which meant I was late for work. The car was great afterwards though, they even washed it.

R. W.

A fantastic dealer my Transit broke down and I called them up talked to parts they had the bits within there Organisation Got put through to Paul on service reception nothing was too much of a problem I’ve got the vehicle recovered there within 1 1/2 hours I was driving away with the vehicle repaired thank you guys for all your efforts.......

W. B.

Just brought a car from Harry at Dinnages in Portslade, 1st class service, he really looked after us and went above and beyond our expectations. Love the car and would recommend to anyone.

A. C.

Great service and experience overall. Wesley was professional, approachable and made the buying process smooth and pleasant. Definitely recommend and will use them again.

J. B.

Brought my first ford kuga last month walked in on a Sunday they were very busy but the salesman harry was very professional for a person so young as I have been in retail over 35 years and was very impressed he said to us I be there asap offered a hot drink and got the keys for the car so I could have a look round while he served another customer very knowledgable we booked a test drive and he served us very well through the whole process thank you harry

J. W.

Great dealership very helpful. Staff are very friendly and listen to your needs to find you the perfect car. Highly recommended

K. S.

Bought the new Puma ST - Lewis at Dinnages was very helpful and patient with us

K. s.

Amazing service from sam pond, this was a big decision for us and she appreciated this and made our buying journey as easy as possible. Definitely recommended.

R. D.

Very helpful and friendly staff, and they always keep the place clean

R. R.

Good dealership with nice staff, always clean, always friendly. Service desk have always been, generally, excellent too

d. k.

Excellent service provided by their representative. Once again excellent service.

S. H.

Dinnages Ford is fantastic and supportive. We're both deaf and there is an employer, in this company, who can sign which is bonus for us.

D.

This garage makes getting your car serviced very easy. Great staff and value for money.

D. O.

David was very helpful and made the purchasing of a new vehicle easy and a pleasant experience.

C. W.

Had a problem with my wheel nuts Carl was there to help the problem and I was on the way 100% recommend...

P. C.

They were very helpful although we didn't find a car with them they were able to tell us alot about the sort of car we needed

M. G.

Took my work van for a service , brilliant customer service !!

C. M.

Fast efficient service pleasant personel excellent choice of Ford cars & vans new & part exed

E. A.

I have used Dinnages for many years now and have always found them very professional and their standard very high.

m. h.

Picked up by van with 19886 miles on the clock they put on the paperwork it's got 39886 miles on the clock somebody needs to double-check their figures

S. C.

Very good customer service from the service team - Paul in particular

C. C.

Excellent customer service. Had my transit 20k service in just over an hour

J. S.

Great customer care - especially from Harriet. No drama, really helpful and problem solved.

s. g.

Great service if a bit pricey

B. M.

Ist class service. Had problems with motorhome whilst on holiday in Brighton. Solved the issue straight away. Thank you.

S. W.

Went in wanting a Mustang, came out with a Fiesta...

D. D.

Can't fault them, bought first Ford car, very helpful, had the car for 10years with no issues

R. B.

Perfect level of service as normal. The staff are so helpful and friendly.

J. H.

Good service for our business vehicles

D. T.

Very efficient, consulted and quoted before works commenced

C. D.

Top guys

M. A. (.

Very friendly staff even though we faced a trouble getting to the bottom of our problem but a helping hand was always offered here.

V. H.

Very good outstanding even, was surprised how friendly and how helpful they were.

g. s.

a very good job servicing my car but they were a bit pricey

C. T.

Kept up to date and all done within timescales. Thanks Very Much

N. B.

Just brought a Car great service.

P. M.

Good efficient service again today's gold star

N. K.

A dealership that cares for their clients. Treated as an individual and not a tyre kicker.

D. c.

Excellent service, polite and helpful staff.

S.

Very helpful but the car wasnt for me

B. N.

Wife used them for Motability and service is second to none!

c.

Very good service and very attentive staff!

E. B.

Really knowledgeable and friendly, lots of parts in stock.

R. T.

After a disappointing first experience, the service was very good.

S. R.

Fabulous service with very knowledgeable and accommodating staff.

p. d.

Absolutely first class service from the parts dept.

B. T.

Very good service at a fair price

D.

Excellent service, friendly staff.

S. H.

Good Ford garage. Limited parking.

G. S.

Didn't have the full range available to inspect or test drive

D. B.

Great drop off. Just as should be. Bca driver

R. H.

Good speedy service for parts

B. C.

Excellent Customer service from Harriet and the team

J. H.

Generally get works done at short notice

L. s.

Friendly, helpful and accomodating staff

R. B.

Excellent service at all times recommended

K. W.

Patrick is a brilliant mechanic

A.

Good experience but a bit of a wait

S. n.

Excellent service on purchase and servicing.

V. M.

Friendly staff. Good experience

D. A.

Parking bad but very helpful staff

G. M.

Liked what i saw brought a car

M. S.

Good but expensive.

S. J.

Polite friendly good service

K. T.

Slow service

A. R.

Very good

S. S.

Great service from Sam

K. R.

Fantastic quick service

L. E.

Very good service

w. j.

Great service

T. G.

Great service

M. S.

Ok

S. J.

Service is good

C.

Ford trusted parts

M. F.

Good dealer

D. H.

Great service

P. v. V.

Sell Ford cars

S.

Sorted in the end

I. B.

Just wanted to say what fantastic service I’ve received from Luke and Ian today regarding the service that was carried out on my vehicle today. The work was carried out in double quick time and they even carried out a valet as well. Brilliant service.

E. B.

S. h.

A. S.

P. D.

M. C.

J. W.

C. C.

A.

Contact

Photos