Reviews of Bentley Bristol (Rybrook). (Car Dealer) in Bristol (Bristol).

Bentley Bristol (Rybrook)

56 Reviews

46 Comments

Car dealer

Bentley dealer

1 The Laurels, Cribbs Causeway, Patchway, Bristol BS10 7TT, United Kingdom

Description

Information of Bentley Bristol (Rybrook), Car dealer in Bristol (Bristol)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Bentley Bristol (Rybrook)

Popular times

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Reviews of Bentley Bristol (Rybrook)

J. G.

I recently purchased a Bentayga from this dealership , I spent some time trying to find the right car and to get a decent trade in price for my old car , luckily I found the exact car I was after in the Bristol dealership, I had a very convivial conversation with the salesman Mitch and then their finance director Daniel , both were great to deal with , no hard press or gimmicks just two honest guys trying to get a good deal for all , following my initial telephone conversations I organised a visit to Bristol , I flew down from Glasgow , Mitch picked me up at the airport in a very nice new Mulsanne , he took me to the showroom , gave me all the data I needed on the car and the deal , I had a test drive and done the deal , a week later I met Mitch halfway from Bristol to Glasgow , we swapped the cars over and went out merry way , the deal could not have been easier , I’ve dealt with a few Bentley/Porsche /Aston dealerships over the years and I must say these guys particularly Mitch are top of the tree , I wouldn’t hesitate in recommending them if you’re in the market for a Bentley , so much so that I would go out of my way to deal with them in the future , if I ever want out of the Bentayga ! Great service guys you are genuinely the Best I’ve ever dealt with , thanks again John PS Mitch Porsches loss was Bentleys gain you’re a gent .

R. R. p. m.

Thank you all for your service really appreciate the hard work. Got my car in 3 days ago had problem with the Epc and engine management light. Got the parts ordered and fixed very quick. Really recommend this Dealership. Special thanks to Rebecca Johnson Adrian Westwood And thanks to the manger for having everything organised 🙏👏

J. G. T. J. G. T.

Credit where credit is due! No matter if you buy a New car or you just the delivery Guy. Been treated friendly and respectfully and Jason couldn't do enough. Much appreciated thank you.

F. F.

James Rees provided the best customer service and most detailed knowledge of any dealership that I have ever bought a car from, which included a lot of virtual handholding as I was buying a preowned Bentley for the first time and was doing it remotely. The car was delivered in immaculate condition, and James then took the time to give me a really detailed run-through of the vehicle and all of its features. I have had cause to become cynical about the job description 'Brand Ambassador' over the years. James exemplifies what the role should be.

S. S.

My first experience this week with Bentley Bristol service department was outstanding. From booking my GTC in for a diagnosis to completion of the job was painless. Jamie the technician who came out in the car with me was knowledgeable and friendly, Vince the Service advisor kept me informed of progress at every stage, Claire from the showroom kept me refreshed and help set up the Bentley app, and Jason the service manager introduced himself and even delivered my car back on a Saturday. This is what quality service is all about.

S. R.

Bentley Bristol is a dealership like no other, I’ve always hated going to buy cars even though it should be such an exciting moment. However the experience and service at this dealership is like no other. A special mention has to be made to David. His communication with my broker was excellent, his attention to detail and knowledge is unparalleled. Enjoyed viewing the cars, the tour of the facility and just overall great experience. If there was awards for dealerships this should win it. Can’t wait to pickup my new car and continue doing business with David and this great dealership. P.S. - Thank You for the lift to the station, that was a touch of class that was much appreciated. Sorry if our taste of music was a bit to Radio 1 Xtra

N. F.

Well this is the third Bentley dealer that I have visited over the past few months and I have to say that everyone is extremely friendly and helpful. I went in and was very impressed with the layout and when offered a simple thing like a coffee it felt special with the floating cups and iPad coffee menu that sent your request to the machine. This is the way that all Bentley dealers should be modelled on, Particular thanks goes to David Harries who helped when I was looking around the cars, he said he was not long with the brand but you can tell he was meant to be there as he had a great passion for the brand which shone through. Many thanks again for a very welcoming experience.

M. T.

Having recently bought my Bentley GTC from Rybrook Bristol... from walking in the door on the first occasion, (in a tee short & shorts!) to taking delivery from the “handover” bay! I have to say that the entire team, from girls on reception, the sales person (Mark), that dealt with me from start to finish were excellent. Finally the service support team, (Jason the manager & Vince the supervisor) have shown nothing but enthusiasm, kindness & a willing to help me, ensure that my Bentley reached and stayed at the perfection level I hoped & expected. I cannot thank all of them enough, for such a wonderful experience! Long may it continue. Thank you.

C. N.

I have purchased two Bentleys from James Rees. He is the most knowledgable and a very passionate Bentley sales person, as are all the team. Nothing is too much trouble for James. He is excellent and a pleasure to do business with. So pleased with my new Bentaga

D. E.

I have always thought a car was just a car! Having now having the pleasure of meeting David From Bentley Bristol and experiencing the beauty and craftsmanship of the Bentley I now understand the difference. The factory tour was outstanding and fascinating. The driving experience exhilarating. The 100 years dinner under Concorde was priceless. I look forward to one day soon having my own Bentley Smile x

D. G.

I sent my Bentley Arnage in for maintenance work and it came back not just sorted but even better than it had been for a while. Jason, the service manager, ensured that the car received a thorough check over and that it was up to Bentley standards before it came back to me. Brilliant work Jason. Thank you.

c. m.

I'm not unrealistic think that even brand new Bentley's are perfect but when your dealing with such professionals like the guys at Rybrook Bristol you can buy with confidence as Jason & the service team team at Bentley Bristol do a fantastic job and without doubt have provided me with outstanding service from the moment I purchased my new car, obviously mechanical things like cars can become faulty as mine has and although initially disappointing with it being such an expensive purchase it is also very reassuring to know that when you contact the team at Bristol you'll be dealt with swiftly & always in a professional manner. **HIGHLY RECOMMENDED RETAILER**

P. M.

I have had a number of Bentleys and have always had the most wonderful service for Jason Faulkner. He looked after me in Cheltenham and now at Bristol. The work shop and show room at Bentley Bristol are great and the staff must be very proud of their place of work. I would always recommend Bentley Bristol and particularly Jason he has the most wonderful knowledge of all Bentleys.

m. i.

Wanted to say a big "Thank you" David Harries for the unlimited time given on me on my recent visit to your stunning Rybrook Bentley showroom, Bristol. You and your team made me feel so welcome as I spent time not only learning more about Bentley's incredible heritage but also their unrivaled product line. You all made it a truly memorable experience so many thanks, I'll see you all again very soon. Thanks Team Rybrook Bentley.

P. A.

"James Rees a True Gent" we bought 2 Bentleys in the past 11 years from James whilst he was at Bentley Cardiff, as you can appreciate spending a huge amount of money on a car is a daunting but exciting experience, we were so happy with James approach he is not overbearing, he's very professional & friendly at the same time. James personally took my wife & myself to the Bentley factory in Crewe, when we bought my wifes latest Pink Bentley to see it being made to her spec, it was amazing we were taken around by Jonathan who was lovely, we even met a man called Terry & watched him stitch her steering wheel it was a surreal experience. I visited Bentley Bristol today with my grandson, the staff were brilliant they gave us a great tour and showed us some of the most amazing cars you can wish for, they were so welcoming. My wife will not part with her Bentley shes had it for 7 years & its as perfect today since the day she had it. Thanks very much Bentley Bristol I will be visiting again one day to buy another car as we trust James Rees implicitly. All the best from Nipper & Julie in Cardiff

G. M.

This review is in relation to the Service Department at Rybrook. In August 2019, I purchased a 2008 GT Continental "Speed" from a dealer (NOT Bentley). It needed work - nothing overly serious - but I wanted to bring the vehicle up to the best standard it could be, with everything working as it should (for an 11 year old, 40,000 mile marque). The car came with an after-market non Bentley warranty. Like many warranty/insurance companies, they would not consider covering any costs until such time as they were satisfied that any faults and/or repairs were due to parts on the vehicle having 'failed', and not just being broken or the result of regular or accepted wear and tear. To this end, the Service Department had to go through no small amount of red tape, making reports and taking photographs of the failed parts, before the warranty company would agree to paying for some of the repairs. I can only say that the Service Department persevered over many days of back-and-forth in an endeavour to obtain the best possible result on my behalf - a task I would not wish on anyone when dealing with a warranty/insurance company! Kudos to Rybrook Bentley's Service Department...

W. H.

Big thank you to David Harries and his team from Bentley Bristol, who not only looked after our clients at the Jonjo O'Neill stable tour, but the opportunity for our guests to drive the Bentley's. A superb day and look forward to working with David and his team in the near future.

C. J.

I brought a Bentley last week,James Rees and Daniel were a great help and could not do enough.Everything was sorted within 48 hours my private registration and delivery to my door(160 Miles away) Highly recommended.Thanks again guys i will be recommending you.

a. r.

The journey from child adult takes on many forms but one thing remains a constant on that journey are the dreams that weave in and out of our minds. These stepping stones to life enable us to get through times when challenges are considerable and lay down delicious anticipation that just makes our lives that much sweeter knowing they are there, just out of reach but ever present and teasing us to reach higher. Bentley was built for such dreams and for this one individual became a symbol of the pinnacle of something to aspire to in the lofty annals of motoring history. Fast forward to his 60th year and those lofty ambitions of experiencing the exalted details that only Bentley can deliver were fulfilled last weekend when Rybrook Bentley of Bristol responded to a simple request to just sit in a Bentley to savour just for a moment the rare privilege of touching the dream that had been his companion for all those years. To touch wood that had taken a master craftsman 3 months to lovingly bring to life was to touch the dream, to smell the unmistakable aroma of a car moulded to perfection, to feel the love that went into every cross stitch on the exquisite steering wheel was astonishingly beautiful. I was for an hour, that young child losing himself to that dream all those years ago and was for me, utterly priceless, regardless of the leather and metal beneath my fingertips. The request to indulge my dream would I fear in any other hands other than Rybrook, have been thrown to the wind or at best been met with disdain and prejudice due to my stature as an every-man who’s aspirations sadly didn’t match Bentley’s normal clientele. However what Rybrook chose to do was to hand me my dream in an atmosphere of smiles, genuine delight and respect in my hour filled with sensory and visual overload. Yasmine and Ellie, the faces of Rybrook could not have been more welcoming to my wife and I and sought to engender the happy weekend of my birthday with wonderful and touching displays of attention in order to make us feel the visit was a pleasure which it was. Mark in the showroom made us feel that the experience should be savoured not rushed and demonstrated immense knowledge on every aspect of all the models looked at, especially with personal experience showing his enduring love of the marque pointing out details in the cars that would have otherwise gone unnoticed to the untrained eye. To compliment the team is Jason whose technical know how seems to belie his age and you cannot help but get swept away by his passionate enthusiasm for the details that make Bentley the brand it is. For this every-man to be afforded the opportunity to have a wish granted like this will forever remain something very special and Bentley is even more etched in my psyche than before as a marque that embraces it roots and stands proud for the beautiful motoring icon they are justifiably seen to be. However the true wonder is that on that weekend, Bentley was showcased in the best possible way through the lens of four of the most generous people it was our pleasure to meet, so thank you Bentley for exceeding my expectations but even more so because of Rybrook Bentley Bristol.

R. L.

After having my car my serviced at Bentley Bristol, I would just like to say how pleased I was from start to finish with the service I received. Jason was fantastic throughout and kept me up to date. Thank you again!

M. D.

Called the dealership today, both Gina on reception and Jay in parts did a great job! Very polite and courteous although being Bentley that was expected. Happy to recommend..well done!

L. E.

Thanks to Daniel and David for their sterling work in securing / delivering / financing my wife's Bentayga. The service was excellent throughout and my wife absolutely loves the car. They are an asset to Rybrook group.

d. ..

A Great customer experience and a Fantastic after sales service on my Bentley GTC. I could not fault the quality of personal service that I received.from both Jason and Keith I would certainly recommend Rybrook Bentley to everyone. Dave Alexander Bristol

E. C.

Thanks to Bentley Bristol, in particular Claire Holden who welcome myself with a lot of kindness! It was a beautiful moment for me as a Bentley lover! Merci à vous de la France !

J. K.

Didn’t buy (out of my budget) but was dealt with in a Fantastic manor as you would expect from Bentley, would reccomend to anyone wanting to purchase a Bentley, fatastic showroom with other high end brands.

K.

I have said before how fantastic the Bentley brand is and also was very happy with the excellent level of service we received from this dealership very happy with the grey first edition gtc Thank you Mark Robbins

t. h.

I dealt with David Harries & David Friend at Rybrook. Their service was exemplary and i wouldn't hesitate to recommend them. p.s. The 2018 GT Coupe is a complete joy!

D. &. C.

Fantastic welcome and an insightful tour of the facilities and dealership. Quality level of knowledge as always from David Harries in the Bentley showroom. Many thanks again.

l. j.

Met with James Rees of Bentley Bristol..unlike Mercedes an enthusiastic welcome and a proper chap and a professional with a huge weath of knowledge on the brand and its heritage..

J. M.

I moved to Bentley Bristol because of the service and care I get from their service manager Jason Faulkner who is the most helpful and pleasant man to deal with ..nothing is ever too much trouble and makes it all so easy ..he provides the service and care one would expect from a Bentley dealership ..five star ⭐️

G. M.

I recently test drove a Bentayga & Flying Spur, the sales team were very professional & courteous, i will be looking at getting a flying spur in the near future, Mark Robbins & David Harries are easy to deal with & the whole experience was first class

M. S.

I have bought a 2018 Bentayga from Bentley Bristol where I received first class service, from Mr David Friend and his colleagues , I am delighted with the car and the attention I received, Thank you

A. H.

Cant recomend high enough. Booked a tour through Louise. First class service, made it special and enjoyable. Found my dream thank you louise and team

N. L.

Just want to say what a fantastic service Bentley in Bristol provide and especially Clare who looks after all my needs and nothing is too much trouble.

B. D.

Undecided about my next car, visited Bentley Bristol and met again with James Ree s. I've now decided the only way forward is to go with Bentley GTC!

M. S.

I had the most wonderful experience during my visit here. Although I only travelled to visit one area of the showroom I was given the full tour and walked away a very happy man!

S. C.

First class service (exactly what you would expect from Bentley). From the first contact, the whole experience was fantastic, thank you!

s. e.

The profesional approach given by Louise and her knowledge of cars will arranging a tour of the site is second to done, thank you so much for a wonderful day

m. M.

The quality of the service is equal to the cars themselves 5 star is not enough this company deserves at least 6

D. S.

Great service. David Friend was very helpful and professional.

J. S.

Outstanding dealership... fantastic customer service experience

S. M.

nothing but praise for the way i have been looked after the service team have been 1st class.

G. T.

Excellent facilities, but most importantly great people who deliver a very good service.

M. C.

cannot thank Vince enough for the professionalism with dealing with my Bentley

N. C.

Had an interesting time visiting this place. I only popped in to oggle the cars.....tempting...

M. B.

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