Reviews of Heritage SEAT Bristol. (Car Dealer) in Bristol (Bristol).

Heritage SEAT Bristol

315 Reviews

144 Comments

Car dealer

Car dealer

99-101 Feeder Rd, Bristol BS2 0UB, United Kingdom

Description

Information of Heritage SEAT Bristol, Car dealer in Bristol (Bristol)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Heritage SEAT Bristol

Popular times

Sunday

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Reviews of Heritage SEAT Bristol

M. S.

Bought my first EV from these guys a Skoda Enyaq! Great car Great service thanks Dean!

j. j.

Absolute pleasure to deal with Danny and his colleagues today! I managed to select a car on seats website and Danny responded to my web enquiry . We dealt over the phone and email as living in Coventry meant it was a tad too far to just pop in! Today I visited and drove away in my new car! Mega happy with the car! Very impressed with the quality and professionalism of service offered! Totally worth the 240 mile round trip! Highly Recommended! 😃😃😃

R. C.

Bought a car from here couple weeks ago had excellent service from Jordan! Would recommend.

B. G.

Had an excellent service from Heritage Seat Bristol when purchasing my Arona and a special thanks to Keaton for his friendly and professional manner and to Ross for his assistance in organising the finance and part exchange of my vehicle. They were a pleasure to deal with and I am extremely pleased with the vehicle and would have no hesitation in recommending them.

D. L.

Had a great experience with the sales team. A covid safe test drive followed by a quick turnaround of finance quotes resulted in my putting in a factory order. This will be the 3rd car I've purchased from Heritage Skoda.

A. P.

Great service. Very polite and accommodating. Had my Skoda Superb for DSG oil change. They also cleaned my car, so big thanks..

R. P.

May/June 2017 Good welcoming premises; all staff welcoming and friendly. Salesman had excellent positive attitude without appearing pushy. Kept fully up-to-date whilst waiting for car to be made and delivered. Timescale was kept to. Sales Manager took the trouble to say thank you when I collected the car and has kept his promise of good service. Service department extremely helpful when there may have been a problem with the car (false alarm). Sense of a happy team. During test drive we were able to take the car on various surfaces to check comfort. No sales patter at all during the drive. Thoroughly recommended.

T. B.

Fantastic service from Dale when buying our new SEAT Leon. He was very thorough in explaining our options but not pushy. A week after looking at a different car he found our perfect car and we were driving away in it the same week with reasonable finance all arranged. He even set our phone & satnav up for us. Highly recommended!

D.

Don't sell back your car here as you will be very disappointed. Very polite but having bought my car here 18 months ago just as disorganized.

A. T.

Have to say, what a great first experience of using Blade Skoda Bristol. The car was booked in for it's first service, from the moment I arrived, was booked in by a lovely lady called Leah, who explained everything to me and cost etc, coffee was provided whilst I waited, managed to do some work as the wifi was very fast. And at the end the car had had a complimentary service wash. All in all a great experience,

T. B.

Very helpful and I feel like I got a great deal on a used Ibiza after researching a fair bit beforehand. Since having purchased, I have been courteously informed when a service was due and booked in promptly. The staff have been very friendly and polite on multiple occasions, and their aftercare is as good as any that I could have hoped for. Would definitely recommend without hesitation.

T.

All the staff I met here were friendly, polite and helpful. If you are after a new vehicle ask for Chris Spiller he is a really nice, genuine guy and made my dealings with them totally trouble and stress free. I will/would definitely use them again and recommend them. Thanks Chris.

H. T.

Amazing service when we bought our 3rd car from this dealership. Troy the salesman couldn't have been more helpful keeping us informed at every stage of the buying procedure. Aftercare has been amazing when cars needed servicing etc.

1.

The after sales team at Seat/Skoda are fantastic! When you first walk into the door you are greated by a welcoming receptionist who offers tea and coffee. Abi on service was brilliant as it was my first time at a local dealer and she really put me at ease. I can tell the job the after sales advisor do is not easy but they do a dam good job at it! The price is worth the customer service you receive, and a complimentary car wash is included. I will be recommending to friends, see you 10,000 miles :)

R. W.

Bought a year old car from here and was given all the information I needed about the car, sent a video and kept up to date with whether it was sold or not. Arranged a test drive and was greeted straight away and was never pressured into making any decisions. Very friendly sales and service team, car was immaculately cleaned before pickup. Had an issue with the Sat Nav and a tyre a few days later, took it straight back and they got the sat bag working and replaced the tyre. Gave me a full tank of fuel as an apology too, very happy!

J. H.

Helped me find my next car

j. w.

Fabulous service from start to finish. The call to book a service was perfect. When dropping my car off I was created by Jane who immediately took me to meet the person dealing with my enquiry and once the basic paper work has been done I was then taken to the customer refreshment area where free coffee tea cold drinks and biscuits are on offer so I was able to relax use their Wi-Fi and catch up on the news for the morning. Once everything was ready I was then given a courtesy lift to work before being informed later in the day that my car was ready to collect. And when I picked it up it had had a clean inside and out

M. H.

Really pleased with my new car and the service I received. Thanks to Chris for going through everything with us and making sure we knew all the options.

D. S.

Great customer service really friendly staff ( I was helped by Ricardo) really happy with my new car would definitely recommend!!

R. B.

While you wait service. Only took just over an hour for a major service. Free coffee. Had laptop and was offered an empty desk to use. Great and friendly. Can't ask for anything else! Only minor point is tyres are expensive so I went elsewhere but I guess paying for the convenience.

G. R.

I've bought six Skodas from this dealer. I'm really loving my current Superb TS150 best one yet. Staff friendly. Service has been good. Waiting room facilities are superior.

T. H.

Had a fantastic experience from start to finish. Chris S worked very hard to get us the car we wanted within our budget. Would thoroughly recommend him. Very clear, knowledgeable and friendly.

G. W.

Booked a "while you wait" service here for my Seat Leon after moving to Bristol recently. I was looked after by a lady I called Jane I believe who was extremely accommodating and looked after me like I was in her home. She even gave me a spare desk to work at as she saw I was working on my laptop in the seating area. Great customer service from her!

I. B. (.

Excellent customer service, friendly, informative, but didn't try to sell us something we didn't want. I would certainly return if I decide to buy a Skoda as my next vehicle.

B. H.

I cannot recommend Heritage Seat enough. From the offset they were attentive and extremely helpful. Mark, the salesman that we dealt with was amazing. Everything was so straight forward and he answered all my questions with an obvious wealth of knowledge. The whole process of part exchanging my old car and buying the new one was so well organised and structured and just easy! I am so pleased with my new car and the service that I have received. Thanks Mark! Would not hesitate to come back.

C. S.

Ricardo provided a great, non-pushy service. Best deal around on a used Leon, hence why I travelled over 100 miles. Very pleased with my purchase.

S. R.

Went in to test drive a new Fabia, was given excellent service throughout by the sales guy (Matt) and left after placing an order. Couldn't fault their service, hopefully the after purchase care is just as impressive.

R. M.

My review refers only to the parts department. I have two cars one of which is an 04 Skoda Octavia, as I write this its actually having a mini valet at the back of my work and it comes up shiny as a penny every time, also the fuel economy is amazing I will buy another one if this one gives up the ghost. The engine, transmission & body are all going strong but some itty bitty parts have stopped working, I guess purely due to age. I have had to replace the drivers seat upper which I sourced on ebay but the actual electrical parts I have replaced have come from Blade. I have purchased a drivers side window switch (pictured), rear wiper motor and wiper arm. I am a DIY person so was very impressed when the parts guy actually printed off the exploded parts view so I could see how it all goes together. So in summery I have spent about £100 and my car is running again at 100%, these niggly little things where really annoying and now there fixed I thoroughly enjoy driving my old Skoda again. My only criticism would be there is no actual parts desk and you have to stand around aimlessly, not a huge issue as I was asked about 20 times if I needed any help. The guy on the parts desks gets my thanks and recommendation.

D.

It's a pleasure to deal with Jayne, Abbey and everyone at Blade skoda. Just had some repair work done to a very high standard and can't fault the whole experience. Lovely newly refurbished building full of friendly helpful staff.

m. p.

If you want to buy a seat car and have an excellent customer service experience, consult Mr. Ricardo Rosa. Right from displaying all the specs about the car to handing it over, he did an awesome job. Would definitely recommend him and the service offered here.

A. R.

Friendly and knowledgeable staff. Felt welcomed and nothing was too much trouble. Thoroughly recommend.

J. G.

Bought a new car recently, dealt with multiple members of staff and catered to my needs and very pleased with my car and options given to me. Mark Pursall was brilliant and kept me up to date regularly and gave me all options and possibilities. Would definitely recommend.

I. R.

This is the second time I have purchased a new SEAT from this dealership and they have been faultless again. I dealt with Chris S both times and found him to be really helpful - he takes time to explain everything clearly, and I always got the impression he really cared that I left happy - he went out of his way to communicate with me even when he was out of the office. He was honest and nothing was too much trouble. Highly recommended.

B. L.

A real positive experience. We reached a deal on a used vehicle that was fair to all parties. Small touches like emailing me a link to a video of the car I had purchased so I could show my family were really appreciated. A special thanks to Mark there who guided me through the purchase with ease. I would 100% purchase from Heritage Seat Bristol again

J. P.

Great staff. Friendly and professional.

L. D.

Great service and friendly people. I was originally there because my wife bought a new Fabia. I was so impressed I've just taken delivery of a new Octavia.

A.

Very positive experience thanks to Lauren - great customer service and communication. Real asset to the business

C.

Fantastic buying experience from Blade Skoda Bristol - Ricardo Rosa was thoroughly professional, friendly and helpful at every stage. Delighted with our new car and will recommend to others!

A. B.

I purchased a new car last week and I had excellent experience from start to end. I had a great offer, smooth and on time delivery. Recardo was really helpful throughout the process,dealt with all my questions, queries and made me feel as if I was talking to a close friend. Thank you for your services and I would definitley recommend Heritage Seat Bristol.

A. B.

Huge thanks to the Blade team - we turned up at 3pm with our car showing an engine fault, and they had us repaired and back on the road at 10am next day. Excellent stuff!

J. P.

Brilliant service from Chris Spiller couldn't do enough for us. Kept us informed every step of the way. Would highly recommend

N. K.

Service department is good, but Sales department are poor. Not interested in coming over to speak to you, poor demeanour and clear animosity between members of staff

J. J.

Got our free, included, service done here. Staff are very friendly. Very quick service with video (not quite sure the usefulness of it, but hey) and complimentary car wash!

M. C.

Really great experience from start to finish with buying our new car. Simon was excellent with his customer care and communicated really well.

M. A.

Professional staff and a quick turnaround for the car's service including a complimentary cleaning.

P. T.

Good experience from non pushy sales people and in fairness the salesman from Seat asked if I wanted any help when I wandered over to his section. He took the time to deal with my questions even though it was not his "product" Good cross training I say.

a.

Excellent service and after sale team is fantastic. I have nothing to complain about!

F. F.

Keeping an eye on car's available, lots to choose from, some prices bit high for the age of some of the car's, I do like the website though 😀

R. D.

Ricardo provided an unrivalled customer service experience that is hard to find in the often murky world of car sales. After traveling to a Seat Dealer in Cardiff to view a Ibiza Xcellence and a Leon to ultimately weigh up options of the type of car I wanted, I then decided to next visit a dealership closer to home. After finding an cheaper offer on used Leon with less mileage than what I was offer elsewhere. Ricardo was non-pushy, clear, instantly putting me at ease whilst offering a smooth and seamless transition by taking the time to explain proceedings in a clear manner. He was quick to answer any questions posed, providing clarity to avoid any confusion that was apparent. His professionalism and touch facilitated the whole process when making such a large purchase. The kind of confidence you need to be instilled with. With the added bonus of being fairly local this was ideal. In addition to the service I receive, Ricardo was efficient both in the sale and collection of my new car. After receiving my car I was surprised to have nearly a full tank of petrol which was more than generous - a rarity these days in the current market. He also just sent tonight a courtesy call and follow up video after the sale on any questions or doubts I have, this is a great to see this kind of service. They seems like they care about their customers. As such, I would highly recommend Seat Heritage above any other Seat dealer for price on used vehicles and customer service if you're looking for new Seat.

S. J.

I’ve purchased two cars, both with Chris Spiller who was very efficient and helpful from start to finish. If anyone is thinking of buying from Seat Bristol I can’t recommend Chris enough.

A. B.

Personification of service to be had here! Always enjoy coming back to this place for the car service and MoT

m. b.

Best place around for an MOT.. Jamie was very helpfull and answered all my questions

s. w.

Extremely helpful staff who dealt with our small emergency quickly and efficiently.

G. W.

Excellent experience all round with Heritage Seat, Mark Pursall and colleagues. Kept me informed, organised test drives, but didn't get pushy at all. Stark contrast to a couple of other car dealerships I looked at. Now enjoying my Seat Leon. Good coffee too!

R. &. C.

My friend has got a car from these guys, friendly and very professional.

S. B.

I have now taken my car to Heritage Bristol about four times for various servicing and repair/replacement work, and they been fantastic every time. I decided to leave a review after my experience this weekend. On Friday afternoon I discovered that my car's fuel flap had failed in the locked position, leaving me with no way to fill up and very little left in the tank. It's hard to find somewhere to work on a car at short notice over a weekend, but after explaining the situation over the phone, a very helpful guy at Heritage (very sorry that I can't remember his name!) went to talk to the servicing department, managed to squeeze me in for a Saturday booking, and made sure that the replacement part would be available. Once I brought my car in, Lauren was really helpful, including dealing with a 3rd party warranty provider for payment. An all round great experience, which seems to be the standard at Heritage Bristol based on my previous visits. Thank you very much to Lauren, the service department, and the unknown phone person. Abigale was also fantastic in handling servicing on my previous visits, although it looks like she may have left now, so I'm late with crediting her. I'm super impressed with the site in any case!

S. M.

Some small issues with communication, but generally good and Amy Cheeseman was positively lovely

G. K.

While you waiting for your car you can have free coffe or tea or hot chocolate. You can watch TV or play on Xbox. Free carwash after your car is done with the service. 10£ for car renting if you don't want to wait there.

G. F.

Excellent staff and no sales pressure.

D. S.

First Class. From the receptionist to the sale personal. What you expect from a quality company. polite and courteous, nothing is to much trouble. Definitely recommendable.

M. M.

Great place to buy a car ,people helpful and great cats

P. M.

From Jayne on reception to Abbie and Mark on service, Neil in the workshop and Ian on sales, just really helpful and friendly staff and great service 👍Many thanks 👍

G. E.

Always friendly and professional staff team . ( Chris and Mark.)

R. L.

My first visit with blade seat they were very helpful set me up for next visit to have test drive if all goe's well i will put pen to paper .i colud not have asked for better.all that i asked about cars they came back with the right answer allin all good visit...ps the coffe was ok to...r.lewis

S. G.

Good selection of used cars and very clean inside the showroom.

J. R.

We've bought 2 cars from here in the last 2 years. Excellent service, can't fault them.

C. 8.

Skoda dealership. Friendly and efficient, even offered a discount on the price of the spare I bought. And beautiful cars, Im on my first Skoda (yeti) and if this is the standard of the build and customer service then Im going to be loyal to the brand.

J. O.

Excellent service over the phone and got my order promptly thanks.

J. O.

We had the pleasure of dealing with Chris who was really helpful throughout the process. Honest and no overselling, the team were very tolerant of two excited children!

f. d.

Amazing garage friendly and a very helpful team social distance practice at it's best.

R. H.

Excellent friendly and polite service. Very efficient. Really pleasant and well lit showroom. Plenty of natural light.

B. L.

Fantastic customer service from the lady on reception could not do enough to help me and the young lady on service desk Emma above and beyond ensuring i had a hot drink kept me upto date with progress of work well done both need recognition from management visited on wed 14th Feb at 10am

N. W.

Collected my new Arona yesterday- in love with it! Had a brilliant experience with SEAT for this car and my previous Leon - highly recommend chris spiller who helped me choose this car & ordered for me! He is great at giving you regular updates throughout the process so you know what is happening! Thanks to all the friendly staff at SEAT Bristol who care about their customers and always remember me when I pop in once a year! Thanks again :)

R. B.

Love to browse here. Service has been good so far. Only let down was a miscommunication about when a repair had been done.

Q. B.

Bought my car here, got a reasonable priced service plan when i did and get free mots there currently as well from it

J. L.

Bought a yeti from there bent over backwards for me but bath Skoda did just a bit better

S. N.

The staff are very efficient and friendly and you can help yourself to sweeties and you get an umbrella ☔ with your new Skoda

T. V. (.

Great customer service and cars

J. H.

Things are a little different due to covid-19 but Heritage have good controls in place to protect staff and customers. Due to extra controls things are busier and take a little longer than normal.

J. M.

Excellent service... MOT..and brake service done in under hrs... In a busy garage... And free coffee... And washed too!

a. m.

Always friendly, a nice area with refreshments and a TV if you decide to wait for your vehicle.

B. M.

Just dropping the car off

P. H.

Enquired about 2nd hands cars and sales agent was very helpful. No hard selling which was great.

P. W.

Took our car in for a service and had very good service from the staff and technicians

J. D.

Very impressive place to buy a new Skoda. Knowledgeable and helpful staff.

J. W.

Friendly staff to ensure the work is done and even get the car back sparkling clean

D.

Called in for a part for 2003 model seat, very friendly and helpful, good service got the part David

G. L.

Excellent service both sales and servicing. Friendly staff decent coffee!!

J. P.

Very busy, little to no customer parking. Felt like you had to work for any attention or support.

S. C.

Daughter got her car from here , good customer care

J. S.

Good friendly and helpful service when buying a car.

G. B.

I had a very good and friendly service from Ricardo. I higly recommend him

P. S.

Great service again thanks

D. M.

Good service as usual, always welcoming. Just always seems to rain when I go there.

S. W.

Excellent service. One HAPPY Skoda driver

C. T.

Huge thank you to Chris spiller for your time & support much appreciated.

S. B.

Face to face service is good. They never answer the phones or return a call though.

G. C.

Did have issues on my last service but after complaining to the service manager, it was all sorted.

B. P.

Attention to customers needs very helpful staff

M. R.

Good cars free food What more do you need

É. P.

Good service, good car. And affordable!

/. J.

Helpful accommodating and friendly staff. Courtesy tea and coffee.

i. b.

Very helpful staff and show right attitude. Very happy.

M. B.

Nice modern showroom with a good selection of models available

T. K.

Excellent customer service for sales, service and parts.

H. L.

Excellent service covered by my maintenance plan

K. S.

Quick, courteous and efficient

A. W.

Very helpful staff, good range of stock

A. B.

Good sales staff helpful and courteous

S. S.

Went in for spare parts, very helpful.

R. B.

Excellent range and good quality service.

H. B.

Very happy with my purchase.

R. L.

First class treatment at a main dealer.

a. I.

Nice service

S. a. G. W.

Very good to do business here

G. P.

Really helpful no pressure to buy

S. H.

Helpful, friendly, fantasy customer service.

M. D.

Ok

J. P.

All done in 45 mins

D. F.

Great service with a smile.

P. S.

Excellent customer service.

J. S.

Very professional and welcoming.

S. H.

Great service

I. R.

Great staff and service.

E. 1.

Good friendly staff

H. C.

Super customer service.

J. S.

Good dealership

S. S.

Everyone very helpful

S. S.

Great service.

J. S.

brilliant service

k. x.

Easy and quick

G. R.

Great service

P. R.

Good service

S. J.

Excellent....

R. R.

C. D.

T. B.

F. W.

S. L.

H. C.

s. b.

B. J.

a. L.

R. M.

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