Reviews of Matt Lock Commercials. (Car Dealer) in Bristol (Bristol).

Matt Lock Commercials

74 Reviews

39 Comments

Car dealer

Car dealer

Motor vehicle dealer

Windmill Leisure Activity Centre, Henfield Rd, Bristol BS36 2FE

Description

Information of Matt Lock Commercials, Car dealer in Bristol (Bristol)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Matt Lock Commercials

Reviews of Matt Lock Commercials

M. W.

When arranging to view/purchase a mini Matt was brilliant from giving a great price , regular communications throughout to arranging my uplift from the train station and even throwing in a full tank of fuel for my return drive up to Edinburgh. He assisted with arranging V5/Road Tax online whilst doing the paperwork and threw in extras such as mats and a dog guard/boot protector for good measure. I can’t fault the level of customer service I received from Matt. I would definitely recommend him for buying your next vehicle. Mark W

S. L.

Great vehicle and pre-sales service was great, however there were some promises made that were later proven to be false: They claimed to have a full service history and that it would be posted to me after the sale. They also claimed to have ordered the replacement (missing) towing eye cover and that it would be posted to me the following day. Finally they promised that the V5C logbook would be entered online and be with me in a few weeks. Six weeks later, having chased three times, none of the above had arrived and I felt I had to get a little snooty on the phone to get something done. The V5 turned up three days later but I have now been told that there is no service history available and that the towing eye cover will be ordered and be with me soon. Love the van but would caution buyers to be aware of buying only what they can see and to avoid trusting promises . UPDATE: Two weeks have passed since the response below promising to chase up the service history and missing part. I have received no further contact from Matt Lock since the response below and have now ordered the missing towing eye cover myself. I assume that the service history is permanently lost.

S.

Only too pleased to be leaving a review here after just returning home with a van for recreational use as opposed to work use. On arrival I was greeted by Dave, to be shown an accurately described vehicle presented as an honest representation of the online ad. Relaxed no pressure environment where really the presentation of the vehicle does the work to sell itself instead of a salesman. Kind, courteous and helpful with clear effective communication. Thankyou guys Steve (Monmouth)

E. J. W.

I can't recommend Matt enough! His customer service is fantastic! Very quick to respond, very professional and extremely helpful! Absolutely delighted with me new berlingo van and even happier with the efforts made to make my birthday collection a memorable one! Thank you Matt 😊

T. J.

Ordered a Van online, and also spoke to Matt to arrange collection, and everything was so well organised. Very pleased with the vehicle and the personal service we got from Matt. Can thoroughly recommend him for commercial vehicles

S. “. B.

cant speak highly enough about Matt. Hes a true gent and sticks by his word . Brought a minibus with a slight problem and he sorted it straight away . Would not hesitate to buy of him again . keep up the good work

B. D. P.

Recently purchased a van from Matt Lock Commercials. Very pleased with the van, good value for money, and the staff are very professional and helpful. Would recommend and we will be using them again.

A. K.

Called Matt at the weekend regarding a Kuga he had for sale after having to take my new car back to the garage through faults. Matt was extremely professional on the phone and built rapport with me instantly. A deal was agreed over the phone subject to viewing the vehicle and part ex etc. Matt even sent a personal video of the car before making the trip to see it and it was exactly as described. Really really happy with the new car so far and really happy with the service received from the company. 10/10.

s. w.

Superb buying experience from initial contact right through to collection. All correspondence answered quickly and honestly, Van was better than described and Matt is a genuinely nice Guy. Happy to recommend.

G. M.

First class service, after looking for a few weeks with no luck in finding a pick up that was suitable, so we gave Matt a criteria of what we needed and a budget for a pick up and within a couple of weeks the vehicle was sat on our yard. First class service.

D. W.

Just bought a camper from Matt. It was exactly as described, Matt was super professional yet friendly and welcoming. Highly recommended.

P. M.

Viewed the van online. Made enquiry and purchased it. Van was delivered to us by Matt & Kate a few days later. Very easy and pleasant company to deal with. Nothing was too much trouble. Would definitely buy from again!! Keep up the good work!!

A. J.

A big thanks to Matt and his team for finding the perfect van for my business and preparing it exactly as we agreed. As always, Matt is a real pleasure to deal with.

G. S.

Fantastic experience from start to finish. Car was waiting for me and the wife when we arrived , twenty minutes later all paperwork done and dusted , with enough petrol to get home , definitely recommend them. Great service.

s. s.

i found the van online and had very good communication with matt..agreed a part exchange deal with my car..went down to bristol on the saturday and met matt..nice smooth transaction,,highly recommended

D. B.

Great Service would recommend. Malcolm the delivery driver was very informative and helpful once the van was delivered. David Booth - VEDA

J. W.

Absolutely brilliant. Delighted with my new wheels. Matt couldn't have been more helpful and I will be recommending his services to everyone.

L. P.

Very happy with the purchase of my Peugeot partner vehicle was as described and delivered with no fuss would highly recommend Matt Lock commercials

N. W.

Part exchange a vehicle last week and found they've put up for almost 50%more than what they gave us. I also find who ever they use for service and mot don't come across as too good suddenly I've 3lights that don't work plus parking sensors. Just saying.

S. M.

Excellent communication and smooth sale. Very pleased with my car ! Dave and Matt were very helpful and I would definitely recommend.

A. O.

Matt is a great guy and runs a first class company which has supported me for many years. I would highly recommend his services.

C. 9.

Matt and Dave were very helpful and professional through the process. The van is exactly as described and was very reasonably priced. Would thoroughly recommend.

J.

I made a purchase off Matt recently and cannot fault the service he provided. From price to service was 10/10. Would definitely recommend.

N. B.

Great service from Matt , located exactly what we needed . Fabulous van both inside and out , well worth travelling to see Matt after he came highly recommended, thank you ...

S. W.

Very professional company and true to there word..bought a truck purely from photos and videos which I don't really like doing but the deal went through and Im pleased to have done business with Matt Lock.

D. C.

Nice van good service, nice people to do business with 👍👍

j. h.

A very helpful and professional service from finding the right van , and at the right price ,right through to deliver. Will definitely be using them again.

P. C.

Excellent professional service from Matt. Would definitely use them again.

J. M.

Very helpful and reliable service. Would highly recommend.

R. M.

Very helpful and friendly service. Highly recommend.

S. G.

G. M.

J. J.

Outstanding customer service! Arranged to have a van delivered to my house for inspection before part exchanging it for my old corsa. The van was exactly as pictured and has exceeded our expectations. Even with a minor washer issue, all sorted by a third party and cost covered by Matt Lock Commercials. Would highly recommend! We love our new Caddy.

D. S.

Saw the van advertised online, spoke with Matt on the phone and reserved it. I flew into Bristol and was collected by one of Matts team, purchased the van and got the ferry back to Belfast that evening! All in all a smooth transaction. A couple of minor issues were sorted swiftly. Absolutely love the van, thank you.

L. H.

Picked up a Mercedes-benz citan van on Saturday. Customer service was outstanding, very friendly and accommodating. Van is in great condition and drives beautifully. Exactly as advertised with no surprises. Will be recommending to friends.

S. s.

GREAT SERVICE FROM THE FIRST CALL,MATT TOP MAN.BOUGHT MY SON A CAR FROM MATT.WHAT A PRICE AS WELL.CHFFED TO BIT ONCE AGAIN MATT THANK YOU,

W. W.

Shopping for a van after deciding to go self employed and stumbled across Matt Lock Commercials. They've been amazing. Great communication, well looked after vehicles. Really go out of their way to make sure everything is OK and you're happy. I would definitely recommend.

G. N.

A genuine guy , with a professional manner . I bought my van from Matt recently , I was most impressed by communications . The van is as was described and at a good price . the warranty is a nice touch for peace of mind , I highly recommend Matt Lock commercial's if you are looking for a genuine van .

N. C.

My van buying experience was made really easy by both Matt and his workforce. They were very accommodating with me when I made things harder than normal. I would definitely recommend this place to buy your second hand motor. Thanks

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