Reviews of Roadworthy Bristol. (Car Dealer) in Bristol (Bristol).
Roadworthy Bristol
574-590 Fishponds Rd, Bristol BS16 3DD, United Kingdom
Description
Information of Roadworthy Bristol, Car dealer in Bristol (Bristol)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Roadworthy Bristol
Sunday
Closed
Monday
8am–6pm
Tuesday
8am–6pm
Wednesday
8am–6pm
Thursday
8am–6pm
Friday
8am–6pm
Saturday
8am–12pm
Popular times
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Reviews of Roadworthy Bristol
L. Z.
I spoke with Chris yesterday for help with an oil leak under my bonnet and received outstanding service from start to finish. My car was repaired quickly the next day to a high standard. Very highly recommended.
A. A.
Extremely friendly family run business. Always go above and beyond to help my wife and I. They will provide a first rate service not only to Suzuki cars but other brands too. Highly recommended! Cheers Roadworthy team from Alex and Kiri
C. H.
I have bought and serviced our Suzuki's for over 10 years with Chris and his team at Roadworthy. They have been consistently fantastic. They are a trustworthy and genuine garage where you and your car will be well cared for. I cannot recommend them highly enough.
C. I.
Lovely customer service by Andrew, so relaxed approach to us, no pressure selling. We had a Vitara for 3 years, handed it over to Andrew after the contract ended. Very easy and smoothly process to return the car.
N. C.
First service on my 12 month old Vitara yesterday. Cost similar to the one other quote I received but my impression was that the staff were trying really hard to provide a very good service. On top of the service the car was very nicely cleaned. I received a courtesy car (max 50 miles and £6 to cover typical petrol usage). Roadworthy also spotted a fault with some recent bodywork (part not fitted) and provided paperwork to enable the bodyshop to order the correct part. They did this at no charge.
V. M.
Always fantastic service at Roadworthy Suzuki in Fishponds. The cost is reasonable and the service second to none. I keep going back year after year, and repeat buy Suzuki cars due to the overall package of car and service.
T. H.
I had my Vitara serviced and front discs and pads changed. I was treated professionally throughout the process and the car feels like brand new again. AND oh the discs and pads where £35 cheaper than a nationwide tyre and servicing specialist just shows that it isn't true that Main Dealers are more expensive.
T. M.
A full service and MOT was carried out on my vehicle. The work was thorough, top quality, on time and courteous service. Roadworthy even cleaned my car for free. I am very happy to recommend Roadworthy Bristol.
J. O.
Had an issue with my Suzuki Vitara that I had not purchased via Roadworthy, despite this they agreed to help and fixed the issue on the spot and did so without charge. Incredibly helpful and very kind, could not recommend higher
A. D.
Picked up our Susuki Car today, really impressed with the service and knowledge received from Alistair, the sale was seamless and all paperwork was done to a high standard, was worthwhile travelling from cheltenham to Bristol to get this excellent service from Susuki dealer.
K. H.
I phoned Roadworthy about needing an update of the engine management software of my Suzuki Vitara in the morning and they did it within 30 mins the following afternoon. Helpful and pleasant staff.
B. A.
Bought 2nd new Vitara last week.
Staff always friendly and honest. No pushy salesmen. Good communications on progress of build. Alistair is a star.
A. B.
Just bought a suzuki ignis service was excellent from start to finish very highly recommend. So impressed we have now bought a susuki swift as well .many thanks
J. D.
Took my Suzuki Swift in for a service and MOT nothing was too much trouble from Chris on service. Courtesy car was ready when I got there so no hanging about. He noted anything that that I was concerned about on the car, , and told me that I would receive a progress call the next day on the Thursday received the call as promised and then was told I would be called again when my car was finished which I was. All in all a great experience prompt service why would you want to go anywhere else. Will definitely recommend to friends and family thank you so much.
D. T.
Brilliant service from start to finish. Time was taken by the manager Chris from service to look after myself and my booking needs. Very professional in every aspect of the job and looked after my booking perfectly.
My car is a non franchise car but was maintained like it had gone to the main agent, this was done fast and efficiently and with the offer of a company car. I would recommend this Dealership in every aspect from maintenance to buying a car... "Well done Roadworthy".
A. M.
Big shout-out to Chris on the servicing desk. He was really helpful sorting out an update to my infotainment system. I didn't purchase my car from this garage so I was delighted with this complimentary service. It's experiences like this that will keep me a Suzuki customer and I'll definitely be using Roadworthy in future.
t. b.
I always get a good service from you you are always friendly and helpful and nothing is a problem would recommend you to all my friends and family
Z. B.
The customer service here is second to none. Absolutely lovely people ready to take your keys away and allow you to continue your day (a pristine seating area while waiting for an MOT, and even gave me a lift home and picked me up during a day long car service- I live close by -as my husband wasn’t around to pick me up)
A. N.
Couldn't recommend these guys enough!
Chris and the team went out of their way to fix a difficult issue with my car, where other garages I've used in the past wouldn't have bothered.
Also did their best to keep it as cheap as possible, and fit me in ASAP.
A courtesy car, when they needed to keep mine overnight was the icing on the cake!
Cheers guys!
C. K.
I get my car MOT here each year. The Roadworthy team are so helpful, friendly and efficient every time. I would highly recommend.
P. S.
exceptional service, I turned up without an appointment with a broken clutch, Immediately they arranged for the car to be fixed, it was with them a couple of days while they waited for parts. They also lent me a car for an hour to take my sister to a medical appointment. when I got back my car was ready. I always recommend this Garage to friends and family..
very best wishes
N. S.
Excellent service by nice people. We have purchased, MOT and serviced our last 3 Suzuki Swifts here since 2010. We would not dream of going anywhere else. They are always ready to help in anyway possible.
P. B.
I was looking for a garage near my new place in Stapleton and I'm glad I chose these guys. Friendly, reasonably priced and excellent communication on my MOT. Will be returning!
R. D.
Our Suzuki Vitara has just had its first year service. An excellent job was carried out including the repair of a squeaky back wheel. The car came back cleaned and valeted. Excellent communication before and after via and email, and telephone. All the staff are very friendly and helpful, they treat you as special! We would thoroughly recommend Roadworthy Bristol 100%.
Our Vitara has just had it's third service. As ever we have been the recipients of impeccable service that we firmly believe is the hallmark of Roadworthy. Very friendly staff, always ready to give help and advice. Well done Road Worthy.
N. B.
Had my Suzuki Swift MOT and serviced at Roadworthy. Brilliant job. Car was even washed & waxed. Cant fault Roadworthy at all. Best car dealers in Bristol. Staff polite, helpful and friendly and always have a courtesy car available, as I have a distance to travel to get there.
H. G.
Have dealt with roadworthy for years and found them to be very good,Chris Hoare goes the extra mile to help you with anything he can.
a. b.
Very happy indeed with my MOT & full service, quick to inform me of any extras that were needed & a full explanation as to the reasons into them. Been with Roadworthy for many a year & will be for many more, for I have full trust in them & the value for money they give.
p. o.
Absolutely delighted with the fantastic service and professionalism from Chris, Rob and the team. They managed to get my mot fitted in urgently today. I am so happy. If I could give 1000 stars I would. Excellent, professional, knowledgeable. Highly recommended.
T. H.
Fantastic customer service, thank you Chris Hoare and your team. Very safe covid experience made for a stress free time while my car was serviced. Would certainly recommend this Suzuki dealership ad the best I have come across
M. H.
Very friendly and efficient a good trusted garage
D. H.
Personal service that really hits the mark. They have done my MOT for the last few year and extremely professional with keen prices. Full thumbs up from me,
D. S.
Chris, Rob and the Team at Roadworthy always offer a 1st class customer service, nothing is too much trouble and their prices are reasonable, I've been coming here for 30 years and have never yet had a bad experience. Will continue to buy Suzuki as long as Roadworthy are still trading.
d. p.
Very friendly service staff who make sure you understand what is being done and make you feel at home which together with fair pricing means you cannot go far wrong. You go home on time in a clean car running perfectly.Still the same on my visit yesterday
R. D.
Just had our Suzuki Vitara serviced for its second year. As always, we are very pleased with the service provided. Excellent standard of work, provided by an extremely friendly team of true professionals, who really care for their customers. Before and after communication excellent! If we could give ten stars we would opt for eleven! ***********
P. V.
Excellent service from Chris Hoare and his team. Unable to take the car for MOT and service, but they gladly came and picked up the car and brought it back afterwards. Many thanks to Chris for arranging this for me.
M. O.
I own 2 cars from Roadworthy and after multiple services and MOTs I can honestly say I've never had a negative experience. Highly recommend for honest and efficient customer service.
P. J.
I have just acquired a Suzuki Swift.
RoadWorthy Bristol carried out a annual service. The service from the garage was faultless and I was particularly pleased that in this difficult time my car was collected and returned to my home address.
I give Chris and Rob a full 10 rating for their efficiency and friendly service.
M. J.
Excellent service told when I dropped it off that it may take a bit longer due to backlog of work but I still had my car back the same day couldn’t fault them
A. J.
Bought a Suzuki car not long time ago.
Always happy to help. Special thanks to Andrew and Chris .Highly recommended!!⭐⭐⭐
R. T.
Car service carried out at requested time and call received when ready for collection. Rob called to advise tyres will need replacing soon. Billed at the figure advised when booking. Good efficient service and first class customer care.
K. A.
Thanks again to all the staff at Roadworthy/Suzuki for another excellent customer experience.
A. B.
Everyone at Roadworthy are so welcoming. They always go the extra mile, providing honest advice and give the best customer service possible. It makes you want to keep going back, year after year. I couldn't recommend them enough.
J. G.
Excellent, the best service that I have encountered in my garage life. very friendly staff, family business, saved me some money. They don't just do Suzuki. Mot and service. Car washed and hoovered on my way out. Highly recommended. Just went again and the service was at the same level of quality including advise on how to save my money on the car. Fantastic
L. M.
Incredible customer service that makes me want to come back every time my car needs a service or fixing. Even though it's more expensive than other garages , its worth every penny knowing that you are getting the best quality work for your Suzuki and also the nicest and most welcoming staff I've ever met! They go above and beyond for you as a customer and try to get the best price and service for you. Couldn't recommend enough! I actually enjoy waiting in the dealership as it's such a friendly and kind atmosphere with free tea and coffee!
D. G.
All work to be undertaken explained thoroughly, and all adjustments made as requested. Efficient and friendly service would not hesitate to recommend this main dealer. Very pleased with the Suzuki Vitara.
S. R.
That's an example of extra ordinary s car garage service.
Roadworthy ensure that there is great communication and nothing is too big to handle.
Top of the cherry is they are reasonably priced.
Customers now carry out their own research before committing and roadworthy is by far the best in BS16.
Great work and service to the area. Thank you guys.
S. H.
As always a pleasure, Chris and the team always give 1000% to customer service, good pricing and always listen to the customer. We have purchased two new cars through Roadworthy and they have always treated us where nothing is to much trouble, always try to compromise to reach a good price and deal. Chris and the team thank you so much for always treating us with that personal touch.
Please keep up the exceptional service.
Regards,
Simon & Andrea Headford
J. E.
Extremely happy with both the work carried out and the friendly helpful attitude of the staff. Clear explanations given of the work that would be done and costs involved. Collected car from us which made life a lot easier, also offered to return it but in the end this was not needed. Rob even telephoned me the next day to point out that he had noticed the MOT was about to expire when reviewing the job sheets. I recommend this dealer / garage.
p. r.
Very good, a great bunch of people, can't fault the service. I traveled from Shropshire to Bristol and had a great deal, big thanks to Alistair and the team, best Pip.
S. B.
Only gave 4 stars as I haven't driven car yet. I'm sure it's vastly improved since the service and other works done yesterday. I am hugely impressed with the service given and being kept informed every step of the way. Nothing was too much trouble and all my contacts were polite and friendly.
C. B.
I brought my car last year with the help from staff. They assisted me with colour choices, spec and everything in between. He helped me get the best deal. Suzuki Swifts are lovely to drive and surprisingly spacious. I think his name is Bernard and he’s great. You get free AA breakdown cover for the first year and Free excess cover for the first year too!
I received an email from Suzuki and had no idea what it meant so I visited the store and they went through everything with me. They put the time aside to assist me with all my car questions and I’m now covered for longer with Suzuki.
My car had his first year service done yesterday and the staff even cleaned my car! Such lovely people. The staff are LOVELY!! The team work so efficiently and they are a great help. I also receive a curtesy car during my service which was great so I could continue working and collected the car later in the day.
Will definitely be returning! I’m so thankful for them.
Thank you Roadworthy Bristol!!
M. E.
Love the guys here! Just had my third visit, an MOT, and it was great - as it usually is! Chris and Rob are lovely; both communicate clearly and update you every step of the way. Thanks guys :)
A. V.
As usual, every member of the team at Roadworthy Bristol, was welcoming, attentive and totally professional. I've been dealing with this company for years and I've never been tempted to look for cars or after sale services elsewhere. Excellent.
P. P.
Very courteous and efficient. Thank you.
Software updated on radio without appointment. Impressive customer service.
Second service carried out efficiently and great customer service regarding my query over the night setting for the central display. They were unable to wash and valet the car on the day but I was free the following Monday and was carried out without fuss. It now looks stunning.
Thanks Roadworthy.
J. P.
Have just had my Suzki Vitara serviced and MOT at Roadworthy. Cannot fault them- nothing is too much trouble! Rob is a top man!!
D. D.
Roadworthy, are such amazing dealers, friendly, amazing staff, we highly recommend roadworthy for your new or used Suzuki car they are an excellent choice thankyou, we have bought many cars over many years, but the service from Holsworthy has been the best experience ever thank you
W. D.
We have recently purchased a secondhand Ignis. Alistair was extremely helpful, making the whole transaction very clear, safe and easy, which being of the "older generation" was much appreciated . We have had Suzuki's for years and have always been very pleased !
Many thanks Roadworthy,
Regards Richard & Wendy Denning.
G. B.
I can't fault the service given when my car was in for its scheduled service and MOT. They kindly picked up my car from home and returned it due to me being unwell at the time. They provided updates before, during and after the service keeping me well informed on what was being done and were totally honest and upfront on what needed to be done and on costs. All staff I came in contact with in person and by phone were friendly and helpful. Will definitely return again.
J. W.
I've been a longtime customer at Roadworthy, and cannot recommend them highly enough. Nothing is too much to ask, Chris and the rest of the team are simply great and make a huge effort to make you feel welcome, rather than simply taking your money. Thank you for everything over the years!
G. B.
I have been a customer with this branch of Suzuki for the past 3 years, under the Motability scheme, they are always extremely friendly, polite, knowledgeable and professional whilst making you feel part of their team, so much so I will be continuing with them for the foreseeable future.
M. B.
Excellent dealership, had my Swift Sport serviced and the whole process was smooth from start to finish. Staff were very helpful and friendly with good communication and the work was carried out promptly. I would say one of the best experiences I have had with any car dealership.
V. G.
Always sends a sms or phone call to reminder a month before a service or MOT if I take my car in at 8am it is usually ready by lunch time to pick up some garages I have used in the past don't book the car out until 4pm even if its ready.
Staff are always polite and helpful
D. P.
As usual I was greeted by friendly staff. My first MOT was quickly completed. I would always recommend Roadworty even your car is a different make.
A. B.
Even though I had not brought my Suzuki from them (wish I had ) the service was fantastic, from the booking, through to the service, the way they treated us and the car was first class, they even picked up the issue with the brakes squeaking when starting out in the morning (which I forgot to mention) The car was serviced on time at the price I was given and returned back like new. First class service from Chris and his whole team. Keep up the great work.
C. T.
We have always had superb and high quality sales and after care service with very friendly staff. We have no hesitation in recommending Suzuki Roadway to other users
Mr Mrs C Topps
V. M.
I have had my car serviced and MOT at Roadworthy Bristol for many years.
I have always found them very helpful, on the desk, shop floor and service dept.
My car was serviced yesterday, it was collected from my house and returned in pristine condition, within the time slot allocated, no Suzuki garages near my home, so I have found this extremely helpful.
The driver who collected my car was very courteous.
a. m.
The professional service that I continually receive from Roadworthy puts a lot of main dealers to shame. With understanding and ability to take onboard requests from customers that are disabled puts them head and shoulders above the rest.
My request for mask and gloves to be worn was understood and the car was suitably anti bacterial wiped. Considering the COVID19 situation how they have adapted was good to see. My next car, next year will definitely be sourced via Roadworthy. Thank you Rob, service manager for a good experience.
P. F.
I have bought two cars at Roadworthy over the years and will be looking to replace my current one also from Roadworthy. I would not trust any other garage to touch my car for servicing, MOT and occasional repairs. The outcome is always good and if there are any problems Chris and his team immediately solve these. Obviously Suzuki cars are pretty sturdy if you treat them well to begin with, but all cars develop concerns and having a garage to go to that I trust is invaluable.
A. F.
I booked the service for my Swift online and found I was close enough to have my vehicle collected by Roadworthy in Fishponds, who I had used before.
The vehicle was collected from my home and a courtesy car was made available.
I was updated with progress of the service online, which I didn't expect and a fault that I had mentioned was rectified during the service at no extra cost.
The vehicle was returned washed and vacuumed and payment made over the phone.
It was pointed out that a couple of tyres were low on tread and a quote was given to replace them, but no hard sell or scaremongering, which was appreciated.
My car is 4 years old,so could be serviced outside the dealer network, but the pricing is competitive and the service is excellent, so highly recommended.
F. H.
Take my car here for its MOT, they're amazing- manage to fit me in last minute and have great customer service. Highly recommend! Will be back next year! Thank you x
A. C.
I was impressed with the level of communication and service shown when you carried out my recent mot and tyre fitting - 5stars
J. G.
Suzuki Roadworthy Bristol have given me Excellent customer service.
As soon as you walk through there door you are welcomed and greeted warmly. Compared to other companies they only want to meet you for a sale.
Its seem like a lovely family atmosphere where you are made to feel relaxed while they help you with your request or problem.
Myself have had the pleasure of being looked after by Chris and Bernard who are both fantastic guys.
If you are looking for a new car i would highly recommend Suzuki Roadworthy Bristol.
C. Z.
Lovely experience, super nice people!
s. e.
My husband has been a Roadworthy Bristol customer for over 20 years because of their personalize style and great customer service. I recently had to have my car repaired by Roadworthy Bristol, which was not a same day job, and Chris in service arranged for me to have a loan car so I could get to work whilst my car was in for repair! I give them a 5 star for customer care.
S. D.
Always excellent service from this local family firm. Staff are all very pleasant and helpful even when they're busy.
M. P.
Excellent dealership! We have just purchased our third Suzuki from these guys, and I will tell you why. The service from every department, and member of staff is unbelievable. They are friendly, honest and nothing is too much trouble. They even collect my car, from 30 miles away, leave me a courtesy car, service my car, and return it all valeted. If you are looking to buy a new car, and want an honest unbeatable experience, go to Roadworthy. A big thank you to Chris and Andrew, for another lovely car. See you all again soon.
D. C.
Myself & my partner have been dealing with the Roadworthy team, specifically Chris Hoare for 6 years now and have had amazing service from him and the team from Day 1. For how busy the dealership Chris and the team always makes time to communicate clear and concisely and always provide a quality of work in what they do. This fills me with confidence in Chris and the team and I wouldnt hesitate to recommend Roadworthy Bristol to anyone looking to purchase a new or used car, not only is the buying process smooth, but the aftersales makes the journey of owning a car that much less stressful.
T. R.
We have been with Roadworthy Bristol for a number of years with regards our Suzuki's. Great service, great customer service and fab staff.
H. T.
Always go here for MOT's, services and anything that I need doing to my car. Chris and the team at roadworthy are always very welcoming, honest and put you at ease. 100% recommend, wouldn't take my car anywhere else.
R. B.
Fantastic customer service. The team here went above and beyond to make sure that my partners Swift was sorted out after discovering a manufacturers fault with the HVAC system (an expensive fix). The whole team were very helpful from the purchasing process through to after sale support. Thank you
S. J.
Was in Bristol visiting family and my satnav decided to tell me I was in Germany. Gave Roadsworthy a call on the off chance they might be able to help. Spoke to a wonderful lady called Maria who told me to come over. They carried out an update on the satnav which solved the problem. On a personal note, everyone at the dealership was so friendly and helpful, especially Maria who's customer service was outstanding. A big thank you to you all. I would highly recommend this suzuki dealership.
Follow up in 2021
Since my first review of roadsworthy,I have had the pleasure of visiting these guys several more times for services,tyre replacement and now an MOT. Each and every time I use the dealership I'm impressed by the level of service given to their customers, this is why even though I live in Surrey I will continue to use them in Bristol. Guys you are doing everything right, thank you.
M. A.
Service par excellence again!
Words are inadequate when it comes the the excellent service from all at Roadworthy! But big thanks!
M. M.
The staff are great and the level of service is top class. I would recommend Roadworthy very highly for the professional service they delivered for me personally.
R. K.
I booked in for a MOT and the service was fantastic and really quick.
Very friendly, polite and efficient staff.
Would highly recommend 🙂
J. C.
Recent service.... spot on as ever. No surprises with price and work done. (well, there was one.... the insurance for the courtesy car cost less than I expected). Clear communication and a complimentary wash and vacuum. I have NEVER had any complaint with these guys, and I have been using them for over 20 years now. With thanks and good wishes to all
A. T.
Staff are very helpful and reliable, I purchased a car here and have had to return for work to be done and all of the departments have been very helpful and have done everything in their power to make ever visit quick, easy and pleasant. I recommend them to anyone for work being done and/or buying a new car.
M. S.
Excellent customer service from start to finish as always. The team were very accommodating of my needs and Rob and Chris couldn't have been more helpful.
N. Z.
Excellent service. Driver picked up my car for its service. Left courtesy car for my use. I was informed of progress during day of service and when complete. My car was driven back to me. A very happy customer. All staff I have dealt with at Roadworthy since owning a Suzuki have been very pleasant and friendly.
A. F.
Booked a service for my Suzuki, was informed of the cost when booking it in. They contacted me after the health check, to let me know of a couple of problems and was given the cost to rectify them. They rang me to say the car was ready and when I picked it up it had been washed and hovered. Would recommend them.
C. M.
The service manager, Chris, was extremely helpful when I took the car in to get an estimate of the cost. I asked about another query on the car and that was booked in to be fixed at the same time. They confirmed by phone and email. Whenever I go in there, nothing is too much trouble, excellent service, straight answers and a reasonable cost.
s. b.
After suddenly realising my daughter’s car needed an MOT one evening, was able to book and confirm a slot for the very next morning via the online chat facility. All worked out really well - thank you for such a flexible service.
A. W.
I have been coming to Roadworthy for years and have always found them to provide great service. They have always been clear and straightforward and would recommended them to anyone.
s. p.
Outstanding service from Chris and his team.
E.
We have dealt with Roadworthy for over 20 years now and bought our last 5 vehicles from them. These guys know about customer service and are great at what they do, we would have no hesitation in recommending anyone to them.
n. r.
My car went in for a first year service on the 16th of March.
A service advisor by the name of Maria dealt with me, she was friendly and efficient and booked me in quickly.
I left my car with them for the day so I could pick it up after work.
Later in the day I returned, again dealt with by Maria, again friendly quick and efficient.
When I got to my car I couldn't believe how clean it was, both inside and out, I mentioned this and was told the guys name was Dale.
No issues with the service everything great.
Thank you to all at Roadworthy from the front desk to the technician to the valeter.
couldn't be happier will definitely return.
M. R.
As always, the welcome by the team at Roadworthy Suzuki, Bristol was perfect. We were kept informed should anything need to be discussed. We have been a customer for nearly 30 years when they were called Roadworthy Skoda and Frank Voisey cars.
After all these years, we will not go anywhere else.
M. R.
Brilliant, trustworthy and always reliable when you need a decent repair. Chris and his team are fantastic x
S. J.
Suzuki S-Cross, Warranty Updates, Mot, Service, New Brakes & Tyres.
Received excellent communication and Service from Chris Hoare their service manager, all service and warranty work was carried out efficiently and to satisfaction at a competitive price. Recommend a visit if you need work carrying out on your car
L. O.
Simply the best customer service. Would highly recommend. Chris is always approachable and knowledgeable and the whole team are friendly and professional.
S. V.
Rob and his team were fantastic, helping me out with a big problem in speedy time. Customer service is exceptional, I'd recommend these guys in a heartbeat. Went above and beyond any expectations.
T. C.
The team at Fishponds Suzuki provide a very good, friendly service. They are very helpful in dealing with any problems you may have. Free coffee at the showroom. We have had 2 vehicles off them.
S. R.
Great customer service. Great attention to detail. Really approachable, efficient and knowledgeable staff. Car went in for a service and came out like it was brand new, especially with the complimentary wash and vacuum. This is a garage whose staff really care about what they are doing. We go there every year because we know they can be trusted to do an excellent job.
M. W.
Visited Roadworthy this week for my Suzuki's annul MOT.
As is always the case I was dealt with in the most friendly and courteous manner by Chris and Rob.
Thoroughly recommended for all servicing and MOT needs.
C. D.
This was my first visit to Roadworthy and I will certainly be back. From my first telephone contact with Maria, they couldn’t have been more helpful. My car service was carried out on time and at the agreed price and the car was returned to me beautifully valeted.
R. W.
Bought and collected a 3 year old car from a different dealer on Friday 17th January and the sat nav wasn’t working. Spoke to Chris Hoare at Roadworthy Fishponds mid morning Monday 20th January who pretty much diagnosed the fault over the phone. Chris asked when could I bring the car in, 2pm today i said. Great bring it in and we’ll take a look. By 3pm the sat nav had received a software fix and was all sorted. It wasn’t just the problem solving that was so impressive it was the whole customer service experience from the minute my 4 year old daughter and I walked through the door. Chris and Jen introduced themselves, would you like a coffee? would your daughter like anything? Chris came over and says the car will be about half an hour the techs have just started on it. Half an hour later Chris has explained what they did and has asked if i would like the radio reprogrammed as he will do it for me. Literally he could have done no more to help he was brilliant. Well done Roadworthy A** service.
m.
Problem with my vehicle occurred on my way home on Friday 25 Jan. Telephoned garage at 4.55pm upon getting home and the car was booked in for 8am the following Monday 28th. A number of other problems were identified which were discussed with me and repairs were authorised. The necessary spare parts were delivered within the hour from the parts supplier and all recommended repairs were completed by 11.30am that day. To recap, I was impressed with the speedy service provided by Chris H and team, plus the fact that the mechanic/s identified the other problems (okay, accept the fact that business is business and this means more profit but also appreciative that I was unaware of the identified problems that would have resulted in further visits to the garage or resulted in a breakdown).All staff encountered(including the cleaners!) were polite and friendly. Good service all round and dare I say it, at a reasonable cost! Thanks to all.
O. M.
Really quick to service and also all staff at Fishponds are very friendly, polite and professional. Have the option of having a coffee, tea, hot chocolate or just a bottle of water while you wait as you can sit down as there is a sofa and chairs provided however I came back later during the day, very happy on recieving a report on my car to let me know what they found or needs changing. Will use Suzuki for all my future cars now due to the quality of service the staff provides. Would reccomend anyone who is thinking of having a Suzuki go to Fishponds dealership you will not be disappointed.
M. C.
What wonderful service. Rob and his team provided excellent service during this testing time. Car collected, serviced, software updated and returned as promised. Well done everyone.
M. S.
Another great service experience from Roadworthy Fishponds. The staff are friendly, efficient and reliable. All work is explained and you are consulted before it’s undertaken. I would recommend the garage.
D. P.
24 Jan 2019 Took my wife's (Rosemary) motability car in for service - excellent attention from Service Reception staff, good hospitality - free drinks, biscuits, charger, wi fi - comfortable seat whilst waiting, kept informed of progress, all sales staff very polite and chatted, also offered more hospitality. Work on car carried out efficiently with good feedback from service desk, work done explained, car exceedingly well valeted (inside and out) before pick up.
J. L.
Just picked up my new Suzuki Jimny from Chris & his team. Very happy with the service I received and customization that has been done to the vehicle by roadworthy. Way above other Suzuki dealers in customer service. Thanks again to Chris for sourcing me a new Jimny.
Many thanks, James.
G. G.
Just had my Grand Vitara serviced. A total door to door complete overhaul provided by Chris Hoare and his team and I will say in all of my years as a car owner I have never experienced better than that the Roadworthy service department give. Full marks for every aspect and that includes the price. I have no hesitation in recommending this to any Suzuki car owner who wants the highest standard of service provision....... George Greer Brown.
D.
Booked in for the annual service but had to cancel due to bad weather (I was driving down from Worcester especially). No problem. Weather unexpectedly improved and was squeezed in the day after. Brilliant as I had taken 2 days off! Marie, cheerfully made us a drink when we checked in and telephoned with an update during the morning. Another drink on collection as well as a fully serviced, CLEAN car. Can't fault the team and the service they provide. Thank you
P. W.
After almost 13 years a customer of roadworthy Bristol, I can honesty say I have had a good experience with the dealership.
My Grand Vitara I have had from New and has an inspection and
service, M o T. once a year. Both Chris the manage and the rest of the staff make every visit a good experience and go beyond the call of duty to be helpful and polite and make me feel special.
Roadworthy is a Suzuki dealership but I feel I get a quality of service you would expect from the dealerships like Jaguar , Mercedes etc .
Finally I would recommend roadworthy, Bristol and award them 5 stars . Nice one team.
J. W.
Excellent service and parts department - polite, helpful and get the job done. Managed to squeeze in an MOT for me at short notice - very grateful.
K. T.
The people at Suzuki fishponds are so lovely and so friendly. Have used them for 5 years since I bought my Vitara. They couldn't be more helpful.
Would highly RECOMMENDED buying from them and using their service centre.
R. H.
Just had my MOT and service done, usual excellent service from the team with the addition of pick up and delivery of my car so it went out more than I did last week! Thanks guys
j. w.
Jimny first service
no problems at all
staff efficient and friendly
10/10
John Waldron
J. T.
Very friendly, helpful staff. They really seem to care about you and not just there to try to grab your money. After care is fantastic too. Would highly recommend visiting if you are looking for a new car.
K. S.
As always the the staff were polite the service and mot was carried out in the time scale given. The car was ready for collection and had been cleaned inside and outside. As I've use roadworthy for almost 30 years I'll be lost without them. One very happy customers. Keith Stanley.
s. c.
Excellent service as usual especially during Covid 19 restrictions. Really appreciate the friendly relaxed atmosphere that Roadworthy Suzuki create throughout the whole process. Richard & Sue Coles
D. W.
Roadworthy have looked after my car for the past 10 years and have always provided an excellent service. I would not hesitate to recommend them to anyone at all.
K. D.
If i could give 10 stars i would. The customer service from these guys whilst buying my car was exceptional. Thank you Chris Alistair & Steve i am so happy with my purchase.
p. w.
Although I called in to book my first service, the receptionist checked with the workshop, and you were able to carry out the check whilst I waited. Was given Coffee whils I waited and was pleased to see the receptioist approaching me with i smile , saying Job completed and handed me the Key. I was treated as I. have on previous occasions I took my Suzukis to Roadworthy.
Always a pleasure to visit this friendly company with their excellent service with attention to every detail.
L. I.
Awesome aftercare since I purchased my Suzuki Ignis. The team here always go above and beyond to make sure the customer is the priority. Top work Roadworthy!
h. e.
We have been Roadworthy customers for over 25 years and
have always been impressed with the exemplary service from Chris and his staff, consistently delivered with integrity and courtesy. We would without hesitation recommend Roadworthy.
Helen Egarr
G. B.
I'm once again very happy with the service I get from roadworthy always happy to help and always a pleasure to have a chat to Chris and Rob who make you very welcome as always all work done on my car excellent.
f.
Over the yearsI have come to expect good car and customer care from Chris Hoare and his team in Fishponds and that is what I received when my car was MOT'd and serviced last Thursday. Many thanks again for a job well done.
P. C.
During these difficult times their response was superb. I rang on Thursday afternoon, took car in to garage next day, Friday, was given a courtesy car and collected repaired car Saturday. Perfect. Thank you Chris.
n. R.
So very helpful when I had a problem with my clutch after an upgrade. Staff showed genuine concern and couldn't do enough to assist. 5Stars every time.
Noreen Richardson
M. W.
The Team at Roadworthy are great they serviced, MOT and cleaned my car inside and out and they even left a material bag for me to use for shopping. They are the best.
S. S.
Alistair was very helpful, knowledgeable and efficient. Had a great test drive for as long as was needed. No pressure from them which actually helped me to make a decision.
J.
Received excellent all-round service today when I took my Peugeot in for its MOT - efficient, professional and courteous. I will definitely use this garage again.
M. F.
Excellent level of service from the team, very helpful and responsive. Absolutely delighted, will definetly be using Roadworthy from now on.
J. T.
Fantastic service throughout whole process from booking in to collection . Regular curtesy calls . Always ready at agreed time and excellent value for money . Nice to deal with a family owned business and made to feel valued. Keep up the good work.
J. H.
As usual friendly and efficient. During the routine service a couple of small issues were found, Chris the manager telephoned, explained the options, costs and time to correct. A garage that you can trust!
P. K.
As always the staff team at the service department especially the manager Chris is excellent and caring . Thank you very much for your help Chris as always .
C. M.
Having just purchased my 3rd car from Roadworthy Fishponds, I would like to say many thanks to their sales & service teams.
Special thanks to Andrew Vallis (sales)
Chris Hoare (sevice).Nothing was to much trouble,talk about going the extra mile.
I literally sat back and everything was done for me.
Chris McGrane
P. S.
I recently had my car serviced and MOT carried out, the service that Roadworthy provide is first class, I have purchased my last 5 cars from them and would highly recommend them to anyone who is interested in purchasing a Suzuki or wants their existing vehicle maintained
K. G.
A totally professional service from all the Suzuki operatives at Suzuki Bristol, Fishponds Road.
S. B.
Excellent service every time, very pleased to deal with Roadworthy. Very pleasant people and the added bonus of a lovely clean car when it arrives back.Thanks. Sheila.
J. A.
Great service friendly staff, all went very smoothly and hassle free when I took my Jimny for it’s service thank you
J.
Always a friendly experience with great service, I will always be bringing my Suzuki's to roadworthy.
F. C.
I recently had my car serviced. I always find the staff
to be polite, knowledgeable and reliable. In fact it borders on almost being a pleasure taking my car there!
E. M.
My Susuki Swift is my first car and I will use it until the day it dies. The team at Roadworthy know that I will never let this car go and have always done everything they can to get me back on the road.
D. B.
The guys at Roadworthy Suzuki Bristol are fantastic !. I took my ageing Suzuki wagon R in to have a fault fixed, They found it and fixed it in super fast time and charged a very sensible amount for the work. I will be going back to buy other bits and when needed to have my car serviced/repaired.
I would highly recommend this garage to anybody.
Thanks Roadworthy Suzuki
s. R.
very happy with all they have done,staff are very professional and very polite and i was kept informed of how things were going during my service and mot very pleased with everything and would happily recommend.
M. R.
Excellent service, collected car for MOT and returned it same day. Thankyou so much.
P. O.
Once again a fantastic, professional, efficient, friendly and helpful service form Chris and the team. Thank you all so much
A. N.
Have used Roadworthy Bristol for car purchase and maintenance for the past 5+ years. Just bought our second Suzuki and as always received friendly, helpful and efficient service from everyone.
l.
Extremely professional and courteous service both for purchasing a car and repairs etc. No need to go anywhere else.
B. M.
Excellent service from the team at Roadworthy, both in sourcing me a 2019 Jimny and looking after it for servicing. Friendly and professional service.
C. G.
From service desk to team of mechanics . Thank you to Chris and the team. As always Excellent service.
J. S.
Brilliant service again despite these difficult times, I have complete trust in Roadworthy, Chris and his staff are so helpful and efficient I wouldn't consider going anywhere else.
I. W.
If you're looking for excellent customer service without pushy sales executives look no further. Can't rate this place high enough. Ask for Andrew Vallis if you're looking for a new car.
S. J.
Excellent Service, Great customer care
L. C.
Very friendly and professional. My car was collected and delivered back, completely hassle free service.
Many thanks
J. W.
I cannot praise the Service Dept enough they are always very professional, helpful and friendly.
Nothing is ever too much trouble. A very happy customer.
D. D.
Customer Service is 2nd to none. Nothing is ever a big problem for these guys. Always on the other end of the phone if I need something
J. H.
Excellent staff and Service as usual. I have had vehicles and servicing with Roadworthy since the early 1990's always excellent!
R. E.
My service was up to their usual very high standard in all aspects.
R. R.
As always,first class service, kept informed of progress at all times.
Car ready on time,and returned cleaned inside and out and at less cost than estimated !!! Wouldn't go anywhere else.
C. F.
Could not be more pleased with the Service + standard of work, FIRST CLASS - Would definitely recommend Roadworthy Bristol to anybody - A BIG, BIG THANK YOU.
G. D.
Alister was ultra inviting on the way he sold us a new Suzuki.
Roadworthy always look after thier customers.
k. d.
Roadworthy are a really pleasant team who reliably provide excellent and genuine service. I would highly recommend. Thankyou!
J. G.
Have just had my baleno serviced and once again I cannot fault them, Rob on the desk always gives a lovely welcome also I can't forget Chris all of the staff are brilliant, as a family run business I would recommend them to anyone.
P. H.
Excellent customer service as always. You can tell that they genuinely care about their customers, and offer impartial advice in an easily understood manner.
J. P.
Great customer service
A. L.
I always receive excellent customer service from this garage - they properly look after you and your car!
E. A.
Excellent service as has always been the case in our experience.
R. B.
Fantastic customer service. The team here went above and beyond to make sure that my partners Swift was sorted out after discovering a manufacturers fault with the HVAC system (an expensive fix). The whole team were very helpful from the purchasing process through to after sale support. Thank you
l. p.
Cannot fault this place they go above and beyond just had service and mot they were really good
J. H.
Excellent staff and Service as usual. I have had vehicles and servicing with Roadworthy since the early 1990's always excellent!
A. F.
Booked a service for my Suzuki, was informed of the cost when booking it in. They contacted me after the health check, to let me know of a couple of problems and was given the cost to rectify them. They rang me to say the car was ready and when I picked it up it had been washed and hovered. Would recommend them.
J. W.
Amazing helpful staff really enjoyed looking at cars
J. H.
As usual friendly and efficient. During the routine service a couple of small issues were found, Chris the manager telephoned, explained the options, costs and time to correct. A garage that you can trust!
s. b.
After suddenly realising my daughter’s car needed an MOT one evening, was able to book and confirm a slot for the very next morning via the online chat facility. All worked out really well - thank you for such a flexible service.
J. S.
Great service just a few routine checks on my vitara the staff were very helpful and polite as usual thanks
M. S.
Just had first service completed on my car staff were very welcoming and friendly. A very nice experience as always
R. W.
you guys and girls are one of the friendliest car company I even been across over the years .always happy to help your customer .with a speedy respond. So in that's case a gave you guys a 5 stat
H. C.
Excellent, prompt and reliable service, the staff are always so helpful and courteous, many thanks, Roger Herbert Many thanks to Chris for all his kind attention, Roger
A. L.
I always receive excellent customer service from this garage - they properly look after you and your car!
A. T.
Best after sales service you will ever receive from Chris and Rob
b. w.
A simple review - "greeted" very nicely, explained what was happening and duly phoned when the car was ready. Simple and perfect. Thank you very much.
R. O.
I dealt with Chris in the service department,
He was very professional and efficient,
I would definitely recommend this dealer
R. v.
Great company to deal with, did not feel under any pressure when in showroom with a view to purchasing, having now purchased a few months ago, very happy with the Vitara and all staff have been so helpful , I have no hesitation in recomending them as a company and their products.
M. T.
Excellent customer service as always. I would never go anywhere else and have not hesitated to recomment Roadworthy to friends, family and strangers who ask!
P. C.
Just had a 2 month service on our new Suzuki Swift, brilliant service from all the staff, very friendly!
P. L.
As per usual staff were excellent and helpful. Car was returned fully valeted. If only all garages were like Roadworthy.
t. k.
The service from Roadworthy is excellent, always very helpful staff.
Well done .
I. L.
The service here is excellent. Very friendly and the car was spotless when I got it back from its service.
J. R.
Excellent service as usual. Fair prices. Fantastic communication. No complaints whatsoever.
E. W.
Have bought Suzuki's for years never had a bad experience at roadworthy always willing to help and very helpful staff would recommend to everyone.10out of 10
m. d.
A friendly welcome, helpful and non pressurised environment. I found the staff very easy to talk to, will be returning soon. Thanks Andy
a. w.
Excellent reception and service at Roadworthy. We rate you a definite 10. Best wishes Alan Williams.
S. P.
5* Garage, Chris and his team were very helpful, friendly and explained clearly the issues with my car. Would highly recommend
T. C.
We have had excellent service from a very professional team for several years now. Thanks.
P. C.
Given a very good service and very helpful nothing to much trouble.
G. T.
Top quality customer service
S. S.
Roadworthy have a helpful and friendly team, they always go above and beyond what is expected of them and are constantly providing a great service.
A. H.
Always professional and trustworthy...hence why we have been returning for years
M. P.
Excellent customer service and all work carried out to an extremely high standard. JP
S. T.
Sister wanted to buy a new car but the salesperson wasn't very helpful... just lost out on £17,000!
P. R.
Great service from Chris and the team who excelled in getting my car back on the road.
r. c.
I allways find the service here really great. They are nice people doing a good job
D. T.
Excellent service as always
MOT while we waited
Completed and ready on time as promises
Thanks Roadworthy
M. G.
We have had excellent service all the way through buying our new car
D. J.
Hi I always have a great service from Chris and his staff at Roadworthy Bristol, So it got to be 10/10
J. S.
On behalf of my friend Kate Patch I would like to thank you for the repair to the Focus fuel pump May 29/30
A. N.
A BIG Thank you to all the Roadworthy Team you have given me fabulous customer service which is why you keep me coming back year after year...
s. f.
As usual excellent service from both Chris and Rob. Thank you.
R. B.
Very satisfied with the excellent service I received - problem resolved very quickly. Very well done.
O. C.
Maria was just amazing and went above and beyond to make sure my car had the MOT done on time. Thank you
M. H.
Very satisfied with the way you organised my annual service and the friendly attitude from your staff.
r. r.
Thank you very much, excellent service, very good information update, in time work ✅ done.
T. H.
Just in for an MOT this time but the usual great customer service from Roadworthy.
D. F.
They explained what was to be done and what it would cost, prices seemed fair and when I collected the car there were no surprises.
David Faulkner 30/07/19
J. H.
Excellent service and commitment to quality. Friendly staff and attention to detail, well done.
H. G.
Excellent service from a top Suzuki team. Highly recommended
B. C.
Can't fault the Roadworthy Team in any way, always friendly, courteous and helpful
June and Barry.
P. H.
Excellent service-collection &return on time- as usual for the last10 years or so. Thank you!
E. A.
Excellent service as has always been the case in our experience.
M. H.
FIRST CLASS SERVICE CHRIS HOARE IN PARTS TOOK THE TIME & EFFORT TO LOCATE (IN GERMANY) A CENTRE WHEEL CAP FOR THE SUZUKI HELSINKI ALLOY WHEEL OUR LOCAL DEALERSHIP COULD ONLY SUPPLY ONE WITH A NEW WHEEL ! MANY THANKS EUROTOW RECOVERY & REPAIR WORCESTER
J. S.
Extremely friendly, reliable and efficient service
M. H.
Chris is the most helpful person I have been come into contact with for a very long time he's absolutely amazing.
Thank you
S. N.
Used this garage whenever I can for over 20 years. Always fantastic customer service and quality workmanship.
R. C.
Great customer service by Chris Hoare when car taken in for replacement tyres and MOT.
R. B.
Visit to resolve problem with corrosion on an alloy wheel, very quick diagnosis, new wheel obtained and fitted within a week, usuyal excellent service
R. S.
very good service and polite helpful staff who treat you as individual customers and make you feel important to them
L. R.
As always the service I received from Chris Hoare and his team was exemplary, thank you one and all
A. E.
The customer service here is by far the best. All the staff are friendly and welcoming.
C. A.
Very good, very helpful, friendly & super efficient. My problem was solved in 10 minutes flat.
M. H.
Excellent customer service from Alistair at Roadworthy Bristol.
B. S.
Brilliant customer service - helped me when I really needed it. Thank you!
C. S.
First class service, couldn't be more pleased.
Very professional service from all concerned.
J. W.
Very professional,helpful and friendly staff. Thank you so much and merry Xmas to all team
S. D.
Customer service superb - really glad I chose a Suzuki!
K. B.
Yet again cannot praise the staff enough in this times
Excellent customer service and workmanship
P. S.
Totally happy with the reception, and completion of the first service within the estimated time..
T. S.
Great service from a great brand where the dealers value their customers.
M. M.
Amazing customer service, again came for a visit, went home with a new car!
A. B.
Another service on my Vitara S, all done with no problems staff all very helpful .
l. p.
Cannot fault this place they go above and beyond just had service and mot they were really good
L. S.
Always happy with the friendly staff at Roadworthy, they are always quick and efficient
A. P.
GREAT SERVICE AT THIS FRIENDLY PLACE , NICK IN AFTERSALES WAS BRILLIANT ..THANK YOU GUYS
R. R.
5* EXCELLENT FRIENDLY HELPFUL STAFF & SERVICE.. Deffinatley reccomend !!
Y. P.
Brilliant service as always 👌
V.
Fantastic service as always, thank you Chris!
R. P.
Excellent service. All the staff are extremely helpful.
M. M.
Great place to buy a car and the staff ate great help ful and willing to the extra mile to help u out
S. A.
Nothing is to much trouble don't matter how small the problem is and the staff are always friendly
P. C.
Great service and professional as always. Thanks to Chris and his team.
j. j.
As usual excellent service, warm and friendly welcome,would recommend to new customers .
M. C.
The staff are friendly and professional and the cost was very competitive.
M. S.
I was concerned about my brakes making a grinding noise they took the problem on changed the pads and discs and i was on my way worry gone cheers mark
G. W.
Friendly and great service here. Well worth going to see them...
K. S.
Excellent service, very well looked after
D. S.
Excellent service provided by professional friendly staff.
J. P.
Very friendly, efficient family run business.
J. S.
Brilliant, honest service with very helpful and friendly staff, thank you!
R. G.
Usual great friendly efficient service
I. F.
The very best of Service and Professionalism as always
J. W.
Amazing helpful staff really enjoyed looking at cars
M. J.
Had a last minute tire change on a Saturday, s'pretty good.
P. E.
Great prompt and reliable service as always.
G. K.
Very professional approach to a customer with personal touch. Very pleased.
D. J.
Excellent service for over 18 years.
J. T.
Excellent friendly service
M. M.
Agane 5 stars service thank you very much indeed
A. T.
Great place to buy a car very friendly staff.
S. T.
Everything went extremely well and the staff could not have been more helpful.
J.
Good old fashioned customer service. Highly recommended.
S. R.
First class customer service
C. B.
Always well looked after by Chris and the team.
r. s.
superb customer service. bang on time.
L. H.
Helpful and friendly staff, a real pleasure to visit.
D. M.
very please all staff are very helpful quick service
A. P.
Very helpful, willing to obtain extra information when requested.
s. b.
Friendly efficient service.
P. S.
Excellent salesman nothing is too much trouble
J. B.
Great service and friendly welcome.
M. F.
Always friendly and very helpful.
C. M.
Friendly staff, very welcoming and helpful.
G. W.
Thank you Roadworthy, excellent service as usual.
C. Y.
Very professional service and friendly staff.
S. P.
As always, excellent service.
J. P.
Great customer service
R. M.
Very efficient and helpful.
C. F.
Very efficient and excellent service
A. G.
Fantastic company, great service
G. D.
GREAT SERVICE THANK YOU FOR YOUR SERVICE & HELP
M. M.
Excellent service always.
C. P.
Efficient and as always very approachable and friendly
A. T.
Very helpful and friendly staff
H. S.
Great service and very friendly
R. D.
Súperb Service as usual
G. M.
Excellent and friendly service.
R. S.
first class thanks
R. S.
Very good service
G. S.
Excellent friendly service.
P. B.
Very good service
S. P.
Excellent Service !! 👍
C. L.
Brilliant service and professionalism
B. L.
Always very helpful
L. E.
wonderful service thankyou
I. B.
Fab service with a smile 😊
A. G.
Good service and good communications
A. W.
Very helpful
K.
Best service ever!!!
G. S.
First Class as always.
D. C.
Suzuki and daewoo sales and servicr
M. H.
Excellent
R. M.
excellant service as usual
M. O.
Verg good service
S. G.
Good service
J. S.
Fantastic service
M. H.
Lovely
G. J.
Friendly and professional
E. A.
Roadworthy Bristol
N. M.
Excellent Service; Chris was excellent repaired my daughters Suzuki Grand Vitara while keeping me informed remotely 100 miles away. Thank you
j. f.
i took my swift in to roadworthy on the off chance to see if they could help me out with a puncture repair, i saw chris hoare who was very helpful and took the car in straight away. hows that for service. thanks chris.
S. H.
C. F.
S. S. H.
K. T.
d. w.