Reviews of Stratton Cars. (Car Dealer) in Bristol (Bristol).

Stratton Cars

81 Reviews

79 Comments

Car dealer

Car dealer

Bath Road Garage, Bath Rd, Farmborough, Bristol BA2 0BX, United Kingdom

Description

Information of Stratton Cars, Car dealer in Bristol (Bristol)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Stratton Cars

Popular times

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Reviews of Stratton Cars

S. B.

Mike, Alan & Billy Thank you so much. These guys went above & beyond for me. I was so nervous buying a car on my own. For all you single ladies looking to buy a car It can be very daunting & scary. These guys put my mind at rest completely and Looked after me from the start, I have complete trust & faith in them. I purchased a beautiful Mini Cooper, low mileage, so very well looked after, I love her. Once again I cannot thank you guys enough. Excellent Service 10 out 10. 😊

H. D.

Waited a few weeks to review to get used to my car but I need not have worried. It drives like a dream an knowing it has been throughly checked and minor issues were resolved before I purchased is very reassuring. Great customer service , thoroughly recommend

C. M.

If only all car dealers were like Stratton Cars. I was looking for a specific car which Stratton Cars had. Unfortunately, it was a 3 hour drive from where I live. I collected the car and drove home. After I had had it for a few weeks the engine developed a fault. I prepared my self for a battle to have the problem fixed and without taking the car all the way back to them. I was amazed at Stratton Cars response. They immediately spoke to my local garage, agreed with them what needed to be done and paid immediately after the repair. Stratton Cars are a rare breed.

R. H.

We are so happy with our new car. Thanks to Alan and the team for helpful, honest and trustworthy customer service. Very pleasant to deal with. Thank you Stratton Cars.

j. c.

Mike and the team have been amazing from the moment I purchased my S-Max through to sorting out little niggley issues. Nothing was a problem and everything that needed attention was sorted really quickly. I Would highly recommend.

N. F.

Stratton Cars are, quite simply, fantastic car dealers. On having seen a car on their forecourt that I liked the look of, I took a risk, waited, called them expressing interest and visited them the following day. On approaching their forecourt, I was greeted by Mike, who was very welcoming and in no way stereotypically 'salesy'. He asked me as to whether there was anything in particular I was after and I gestured toward my point of interest... Straight away, a set of keys were kindly tossed over to us and my Wife and I were left to it with absolutely no sight of any cheaply-suited commission-grabbers present to push a 'deal'. We were most happy with what we saw and found Stratton Cars' advert really was an honest one! After review, I explained that I need to wait a couple of days to reserve it, pending a test-drive. Mike kindly advised that as far he was concerned, it was already reserved for me until I was satisfied with the test anyway. This was most reassuring! The test-drive went swimmingly. After a little bartering, I settled straight away on the price stated only due to the promises Mike made following a few of my requests to further better the car. I even put forward a request that they considered, for part-exchange, my good but slightly aged car. Billy then steps in. He's already ahead of the situation and explained that whilst Stratton Cars could actually make a small profit following their mastery in making it top-notch for the next buyer (even after checking DVLA/DVSA database on current MOT status) that, the best way forward financially for me would be to sell it privately. I did, Billy was right. Thank you Billy. The new car was delivered free of charge of course. I was one very happy Chap! I particularly enjoyed speaking to Keith at Stratton Cars too. A true Gent, humble and proud of the business he runs and he really should be! We shared stories along with our interest with Stratton sourcing a second car for our household too. They're on it. A couple of weeks pass and I discover a minor issue that needed attention. So, I swing by to the dealership and straight away, Mike is on the case. When I say on the case, Stratton Cars have been deservedly delivered a case of their preferred bubbles by my Wife and I all down to the following... After a diagnostic from mechanic #1 at a local independent garage not resolving my issue with the new car, Mike, quite concerned swiftly sends the car for a second opinion to Paul Gunstone nr. Hallatrow. All sorted! I really rate highly the service and after sale care that Stratton Cars have delivered. Truly, highly recommended! Thank you Alan, Mike and Billy. Sincerely with thanks, Neil & Jess

S. E.

I recently bought a vw polo from Mike and the service was excellent. He helped me through all the paperwork to make it as easy as possible and I have a great reliable car from a trusted source

H. N.

Thank you to Mike and the team for making my recent purchase of a VW Polo easy and stress free. The car is in excellent condition with a low mileage and can't believe how economical it is on fuel. Love it! Would definitely recommend this garage as very helpful and great cars!

M. W.

I recently bought a car from Stratton Cars and found Mike so helpful. He and his team care about getting things right for you, they are good people. I would completely recommend this garage if you are looking for another vehicle.

C. H.

My daughter bought a Ford Fiesta from Stratton Cars, her first car. All of the staff were very knowledgeable, helpful, friendly and assisted her in making a very suitable purchase. The car was in amazing condition and very reasonably priced for the mileage. Included in the price was an MOT, service and they even changed the cam-belt. After agreeing to purchase the car they even put two new tyres on the front. There was an issue with the battery but without hesitation they paid for a replacement battery. I can highly recommend Stratton Cars who are a very honest and friendly car dealer. Great shame there aren't more like this.

C. H.

Loved this garage! Quick & stress free experience. Website is easy to follow & gives a lot of details & photos of cars. Friendly staff who just let me wander about without trying to pressurise a sale & didn't mind me asking lots of questions. Car looked like new inside & had full mot plus service. Would definitely buy here again. Thanks!

A. H.

Mike and Bill (Stratton Cars) were recommended to us and we’ve not been disappointed. Friendly, knowledgeable and not at all pushy, both of them made us feel welcome and valued as customers. We were spoiled for choice by the number of available, quality, low mileage cars, most with a full service history and a new M.O.T. We were allowed plenty of time to wander and browse then once we’d come to a decision, Mike made the rest very straightforward and stress-free, the payment was made, the vehicle excise duty was dealt with on-line and the car was immaculately presented to us within minutes. We were very happy we went there and we’re sure that anyone else who pops in to Stratton Cars, will also be pleased they did.

M. H.

Our experience was 1st CLASS - from the initial phone call with Mike, to the day we went to pick up the car we had selected - we were met with outstanding customer relations. All elements of part-exchanging and buying were met with ease. It was a seamless process, we certainly recommend this dealer very highly & will also be returning customers in years to come. If you are looking for no fuss, no pressure & a smooth transaction - these are the guys to contact. We certainly left driving away wearing smiles - thanks to Mike and Alan; Cheers guys.

N. E.

We received first class customer service from Mike and his team at our local garage, Stratton Cars. The test drive and purchase arrangements were smoothly and fairly handled and Mike was very kind, patient and considerate of our situation throughout. They even helped make sure our new car was serviced and ready for collection in a super quick turnaround so that my son could take it out on his booked driving lesson the following day! Highly recommended.

M. S.

Many thanks to Stratton cars,Mike, Billy and Alan. excellent service and after care. Will definitely buy and sale through you again and will highly recommend you to friends and family. BTW I love my new Honda CRV.

B.

Purchased a used Ford and took a risk at distance buying? I had no need to worry the car was as described and the service including collecting me from the Train station was excellent. Thank you for being an honest dealer All the best Ken

S.

A massive thank you to Mike and his team for finding and delivering our Son's first car. They went above and beyond to find the perfect car and make all of the arrangements , without us even seeing the car. I would highly recommend Mike and the team at Stratton cars and will definitely use them next time we need car. Genuine 5 star customer service.

A. B.

I recently bought a Ford C-Max from Stratton Cars. Mike was really helpful and sorted an MOT really quickly so I could collect the car the day I needed it. Excellent service and great car. Thank you!

M. C.

I wish I could give more than five stars because honestly, the advice and service I got from Mike and Bill were superb. They really went above and beyond to help me and I ended up with an excellent Ford Focus. At no time did I feel under pressure to buy; an issue noticed during the test drive was fixed and a couple of things highlighted during the MOT were sorted before I collected the car. Absolutely fantastic! Thanks Guys.

H. R.

Bought two excellent cars from the garage and Mike and the team have always gone the extra mile. Highly recommend anyone looking to buy their car to call Stratton Cars. 👍

S. H.

I have just recently bought a car from here, the service from beginning to end was very professional. Mike spent time making sure the car was ready, tidy and answered all my questions honestly. I felt comfortable and confident that I had made the right choice in a care dealership. Thanks for the great car will be back when I want to upgrade. Definitely recommend.

R. D.

Can't fault these guys, bought a great car for our son (price was great too), just out of warranty there was a problem with the power steering. No questions asked they sorted it and turned it around really quick. Highly recommend these people.

M. J.

Bought a car from here recently because my car was on deaths door. The staff turned out to be hugely friendly and incredibly helpful! Filled with tonnes of advice and miles of patience (with my three very loud children). Made a potentially very stressful experience stress free. Would highly recommend these guys to anyone. Top tier service and genuinely nice staff!

H. P.

Mike and the team are super helpful, very impressed with the service I received. As Mike was inspecting the car before I collected, he noticed the grill was cracked, I feel some people would have let this go as it wasn't obvious, but he got it replaced so as the car was like new again. Very grateful for the service, I would highly recommend.

J. C.

Absolutely fantastic. I just bought my first car in a long time from here, the team were very professional and not pushy in any way. They made everything super simple for us, checked everything was what we expected and the paperwork was made very clear. The one year AA breakdown cover included was a bonus, as was the bacon sandwich stall next door. 10/10 Would recommend to friends and family.

R. M.

I recently bought a VW Polo from Stratton Cars and cannot thank Mike, Alan and the other guys for being so helpful, professional and friendly in helping me choose my new Car and for having it expertly and immaculately prepared for pickup ... I'm over the moon with it ! I wouldn't hesitate to recommend them to anyone else.... and as they are Local I will be going back to them again and again ... but hopefully not for a while !

G. D.

My son bought his first car from Mike and couldn’t be happier. Got a cracking car for a very fair price, there were a few bits that had been broken by previous owner such as parcel shelf, radio screen etc and Mike agreed to repair all. After purchasing the car we had one minor issue with the passenger seat and again Mike couldn’t have been more helpful when we called him. Would definitely recommend this garage and use again. Thank you!

D. L.

Mike seemed like a nice guy. But the ford focus I bought from him failed to start 2nd day I got it home. He assured me he'd replace the battery with a new one, but every week I phoned he promised the same thing he'd buy a battery and schedule me in. But despite repeated phone calls and text reminders he failed to do so. I guess the 3 months warranty means nothing. I sorted it out with another garage as my patience wore thin. Update: I have since been reimbursed for replacing the battery, Shame it took a negative review to get something done. However the car is otherwise good and fully functioning, and thus I would recommend Stratton Cars.

J.

We had great service from the start to end of sale We felt reassured by Mike's knowledge of cars, and he helped us find a car that suited our needs. Our original car went wrong just before Christmas. Mike had our car from them serviced and mot'd at short notice so we would be with a car for Christmas. Haven't driven far yet, but so far so good! Thank you Mike at Stratton for going that extra mile!

M. J.

Honestly had impeccable service from this friendly company. We did experience a minor problem with the car and they went over and above to resolve the issue and were so apologetic. I would recommend them to anyone. Not only are they honest and fair they have gone the extra mile to resolve our issue. My daughter loves her car. Thank you.

T. B.

Very impressed by the excellent customer service and customer care from Alan on my car purchase. A friendly and reassuring experience all round. Recommend!

D. H.

Bought a smashing Fiesta, my son's first car. Everyone couldn't have been more helpful and patient, even when we turned up late on a Saturday – they still let us take it for a test drive. Collected it the next week, again late on a Saturday. Beautiful car. Happy son!!

J. N.

I would highly recommend Stratton Cars. I am so pleased with my Fiesta. Michael and Billy went above and beyond when there was a small problem which was easily resolved. Throughout they were friendly, approachable and thoroughly nice people without the hard sell of some salesmen and with great after sales customer care.

K. H.

Highly recommended, we bought an immaculate condition 61 plate low mileage Polo for our son. These guys are very honest and helpful. They gave us plenty of their time to look at, ask questions and for my son to test drive the car. We would definitely buy from Stratton Cars again.

S. G.

Bought a car and Mike and Alan are so helpful and totally love what they do. Honest and ethical and want to make sure you are happy and matched with the right car.

A. M.

Very professional and extremely helpful. Mike helped me with purchasing a car for my son and I have been highly impressed with the service that I received. I would definitely recommend Stratton Cars.

R. L.

Great friendly team, efficient no harsh sale, genuine really lovely staff, and a wide selection of cars. Will definitely recommend to family and friends.

S. H.

I was so impressed with Mike and with Stratton cars. I am delighted with the car that we bought - such a bargain. Mike was helpful, knowledgeable and went the extra (12) mile - arranging to deliver the car we bought to save us the hassle

C. L.

Bought my first used car for 11 years and buying from these guys was an absolute pleasure, can't recommend them highly enough.

j. g.

Just brought a car from this garage, A1 service. Mike and his team couldn’t be more helpful. Mike organised the car to be taken down to Cornwall. Highly recommend 👍

s. t.

I have had the pleasure of buying 2 cars from this company in the last year.the service is first class,from viewing the cars to test driving and purchasing.extremly helpful in every way All of the cars they sell are really in excellent condition and I can guarantee you won't find better value for money.I would recommend these guys to anyone.get yourselves down there and get the best service you're ever likely to get!!!

C. R.

Excellent sales people,friendly,polite,and very helpful.highly recomend wether you are buying or selling your car .

S. M.

I recently bought a fiesta from Statton Cars and, so far, am very pleased with my new car. I received friendly and helpful service from Alan and would recommend Stratton Cars. Many thanks.

t. h.

First class service at no time was there any pressure to buy .fiesta delivered to door .car as described lovely drive and serviced before delivery.mike and team very friendly and helpful will recommend to friends and in future if need a car will go to Stratton cars first

J. G.

I've been on the lookout for a good condition Ford S-Max, within 100 miles of my home for some time. I came across TWO immaculate examples at Stratton Cars. I decided to make the trip up to them, and I was not disappointed. Both cars were exactly as advertised, and the team could not have been friendlier. I paid a small deposit while the guys gave the vehicle a service & new MOT (any advisories taken care of), and made ship shape and shiny. I got a call a few days later to let me know my car was ready. When I returned to collect, the team were just as welcoming as before. The whole experience was absolutely painless from start to finish. I would whole heartedly recommend Stratton cars, and would not think twice about visiting them again in the future. Many thanks to Alan and Mike, absolutely top blokes.

L. B.

Great customer service and very happy with the car. The whole experience felt straight forward and stress free. I’d definitely recommend Stratton cars.

A. S.

Really glad I went to Stratton Cars. Excellent customer service, a more-than-fair part-exchange deal, MOT sorted, great quality vehicle. Definitely recommended!

P.

Recently purchased a car from here. The service from Michael was really good, he went above and beyond to get the car ready for pick up. Would recommend. Great service and customer care.

s. W.

Very welcoming and good experience with this place, they went out there way to find a specific car I wanted and made sure everything was all sorted out. Very friendly gentlemen and very helpful would highly recommend

G. B.

Friendly service, with relaxed no pressure feel. Was so pleased with the service I got buying my new car, couldn't be happier or recommend highly enough.

M. T.

Very polite and helpful people! I highly recommend it! They give 12 months MOT and repair any advisors. Very happy with my choice at the moment.

A. S.

Excellent friendly service, good range of cars at competitive prices. I highly recommend Micheal and the team at Stratton Cars.

S. E.

Very professional service. Helpful and friendly. Perfect little car. Would not hesitate to use again or recommend to anyone. Great service. Thanks👍

K. j. H.

Stratton cars had some very nice cars. Al the guy in reception was absolutely lovely and very helpful too!

B. L.

Just bought a nearly new Aygo, really good professional service from Stratton Cars. Thank you

P. B.

It was a pleasure buying my Ford Focus estate from these guys. They were really professional and made assurances the car I was buying was clean as a whistle. The cam-belt was due a change and they added that in for just an extra £100. The also gave it a full service, faultless MOT and valeted it inside and out before i collected it. A month later the screen wash motor packed in and they were quick to get me back in the garage, provide a courtesy car and get it all fixed in just a day at no cost. The car drives wonderfully and I am very glad to have bought from them with all the extras they provided. Thanks!

A. C.

Very fast, transparent and reliable service! If you need a city car asap, this is the place for you; Alan was the best.

M. D.

An honest car salesman . Yes I know what I said , nice to see it in this day and age

P. J.

Really great service, had to buy a car with limited notice and went above and beyond to get the car I wanted sorted for the next day.

Z. B.

A very good and enjoyable experience. Easy to communicate with, fair price and a great new car.

L. B.

Recently bought a car. Great service, thank you for the after sale service Mike. I have already recommended you.

C. M.

Pleasure to do business with garage, people friendly and helpful. Nothing too much trouble, highly recommended. Thank you all.

C. W.

Great service i will definatly recomend to my frinds genuine guy dont do reviews but am very happy with my car

M. J.

Superb place to buy a car. Friendly honest and so genuine.

T. J.

Bought a car from there.lots off great low mileage cars in great condition.

j. b.

Good service , not pushy.

W.

Called the guys at Stratton Cars as we were interested in a Honda they had for sale, when we came to view the car all the staff at Stratton Cars where very friendly and helpful and after giving us information about the car left us to look at the car in our own time with no hard sales tactics. We decided to buy the car which came with a three-month warranty. Within the three months of owning the car a few faults were found which included a faulty radio, an issue with the brake pads, worn auxiliary belt and a leak in the roof that was letting rain into the vehicle, being a 2005 car, I was expecting for a few faults to arise. I sent an email to Michael with a list of the faults, and I am happy to say all of them have been fixed. There was no hesitation around the faults and all costs being parts and labour were covered by Stratton Cars. The work carried out on the car was also done by a local garage as we live a few hours away from Stratton Cars, so this made the whole process very easy. Friendly staff, reliable and honest.

A. P.

So far a great experience, great service and attitude.

M. G.

Excellent service would recommend this car company.

M. s.

Very helpful people

B. k.

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K. M.

We bought a Ford Fiesta here and we were really pleased with the purchase. We noticed a minor issue with the window switch a week after purchase and the service was quick, helpful and covered under warranty. Friendly, helpful and transparent service. Highly recommend!

C. J.

We purchased a car from Stratton's and can't stress how wonderful the gentlemen there were. They were knowledgeable, polite and down to earth. Embarrassingly enough my car broke down whilst I was there and the men went above and beyond to make sure I got home safely. My broken down car had to be stored there for 3 days 🙈🙈🙈 Ignoring the top customer service the car I bought is perfect and exactly as advertised.

M. L. C.

Mike, Alan and the team were really helpful and got my new car sorted for me very quickly. Great range of cars to choose from and they made the whole buying/finance process incredibly easy! Thanks again for your help!

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