Reviews of Wessex Garages Kia Bristol. (Car Dealer) in Bristol (Somerset).

Wessex Garages Kia Bristol

566 Reviews

344 Comments

Car dealer

Kia dealer

Feeder Rd, Bristol BS2 0SB, United Kingdom

Description

Information of Wessex Garages Kia Bristol, Car dealer in Bristol (Somerset)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Wessex Garages Kia Bristol

Popular times

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Reviews of Wessex Garages Kia Bristol

L. N.

I am on my second car with Wessex Garages and I am really happy with the service I always get. The last time I was in to order my new car, I was looked after by Jacob who was fantastic. He was polite, professional and really personable. I was well informed and he made everything really easy for me. They also managed to get my car to me much sooner than expected which was great. No faults at all. He is a credit to the team.

M. R.

Smooth experience from start to finish. Began with a quick online chat with Wesley McBarnett. Popped in for a chat to check my options. Wes is very helpful, easy to talk to and doesn’t pressure sale. He has natural customer service skills and makes the journey personable. Communication was fantastic, with regular updates on progress of car, even if I did miss quite a few of the calls there was always another call/a voicemail or an email with an update. Pleasure to do business with you, if car sales doesn’t work out I’d quite happily employee you. Very happy with the car, very nice drive and lovely to have a full tank of petrol! So all round good experience. Give Wes a pay rise. Hope the 11 a side footy goes well.

H. O. F.

It's time for us to buy a car, we found Wessex Garages, Bristol online with a nice selection of cars to buy, we found the perfect car and rang to make an appointment to view it. We visited the showroom and was greeted by Robert Ordog our sales consultant, he was very friendly and courteous. Robert took us on a test drive, all questions were answered, he even went out of his way to visit us at our home to ensure one part of the paperwork process was signed ready for our expected collection date, and the paperwork process was spot on. Perfect transaction, we were kept informed throughout the processes. Highly recommend Wessex Car Dealership in Bristol. So proud of our new car, we wish Robert and all the team continued success.

A. M.

Helpful & friendly staff, nice showroom and selection of cars. There was a slightly awkward moment when the sales rep I had met earlier seemed to forget that I had booked a follow up appointment when I showed up a week later. However, the sales and service plan reps I spoke to after were very friendly, useful and went out their way to get me the car I wanted.

R. D.

We visited the Bristol KIA dealership this week, and were taken care of by Jacob Evans. He took us out for a test drive of the new KIA EV6, and answered all our questions efficiently. He's an all round great guy who didn't put us under 'sales pressure', and helped us focus on deciding on our next car. Ask for Jacob when you visit, and you'll be in good hands. Cheers Jacob. Thanks R & N Donald

R. W.

Really easy, friendly experience buying a used car thanks to Mohammed, who was very impressive throughout. Would definitely recommend going to him for knowledgeable advice and attention to customer care. The car was spotless and in a beautiful condition. Would’ve been a five star review but the car was given to us without mats, which seemed a little tight by the dealership.

R. T.

Following research on what replacement car we would like we went to Wessex Garages Kia in Bristol for a hands on. Looking to replace a car after a number of years is a daunting experience and car dealerships even more so. Well, we were looked after by Jacob Evans who did a brilliant job of assisting us in our project. He has followed up with answers to our queries. A well managed place with valuable people.

C. T.

We came in in on Monday 8th August to buy a car and Jamie looked after us, he talked us through all the options and made us feel very at ease. We purchased, as the process was made so easy We came back today Thursday to collect the car and Ashley took us through the final pieces of paperwork and again made this so simple I would 100% recommend this dealership Thank you

G. W.

I purchased my car at the end of July and was helped with this by Mo at the Bristol branch. Mo helped me so much and made me feel really comfortable and not pressured at all to make a purchase. If you need a new car and want someone to look after you properly Mo is definitely your guy! Go take a visit to Wessex Garages Kia Bristol and ask for Mo! Thanks 😊

S. B.

Our salesman Ashley was very polite, friendly and catered to our needs, he found us the perfect car. We would highly recommend Ashley he is amazing at his job and we will definitely buy a car from him in the future. Thanks Ashley!

J. G.

I recently purchased a used & approved Kia Sportage from the Bristol branch. Ashley my contact, was super. He answered all of my questions, was helpful, friendly & well informed. I would happily deal with Ashley again. The dealership itself must have been understaffed as calling them was a painful process. I was disappointed to not receive floor mats as part of the used & approved package & other dealerships have ensured the tank has been full when you leave. Other than that I had a good experience with Wessex Garages Bristol.

D. C.

My wife and I came to the Bristol Kia garage having already visited a number of other dealers and, frankly, lost all faith in car sales people. I'm very pleased to report that Wesley completely restored our faith in the profession. He was friendly and knowledgable and, crucially, took the time to get to know us and listen attentively to our needs before offering advice. As a result, we felt supported rather than pressured. We test drove a Kia Sportage and it immediately felt right for us. With a 7 year warranty and a very competitive price, we were happy to sign up then and there (first time we've ever done that!). Having been loyal to another car brand for decades, we've moved to Kia and will not be looking back.

J. W.

Very good customer service from Kieron Donovan. Helpful from when we first browsed, finding out what we were looking for. Advice on features clear and when car not available at Kia Feeder Road helped us source one from another site, test drive and buy.

N. F.

Very happy with our new purchase from Kia Bristol. After having some challenges Robert Ordog was a great help, didn’t make us feel rushed and kept the mood positive and enjoyable. A great asset to have at Kia, thank you for all your help and support with us getting our car.

K. M.

Really quick turn around. Jacob was really helpful with getting my car sorted. He kept me updated throughout and was really attentive to make sure I was aware of everything that I needed to know. Great car too! :)

D. H.

Big shout out to Brian to say a big thank you for all the help and advice he gave us on Saturday when we visited the dealership. Professional, helpful, informative and very enjoyable to engage with, You are a star and we like your car as well!

p. J.

Just taken delivery of our car from Kieran. Nice hassle free service, made the process so easy to complete. From identifying what we wanted and needed to getting it all complete in less than 5 days. Thank you for making it such a stress free process.

A.

Had my car service done with Kia and Claire on the service desk was absolutely brilliant! Very approachable, always smiling and answered every question I had about my service A complimentary car clean inside and out was also included which I really appreciated I will definitely be returning! Thank you Claire

G. G.

I have bought my first Kia from Wessex Garage Kia Bristol. I found Mr. Jacob Evans to be smart, kind, helpful, solution oriented and very happy. He is the best car salesman ever met.

C. C.

We bought a Kia XCeed from Wessex Garages last week and it was Wesley McBarnett who dealt with us from beginning to end. It was lovely meeting Wes back in April to then have him hand over the vehicle to us last Saturday. Wes is friendly, approachable and great at what he does! Our experience at Kia was 5 stars, and that was largely down to Wes himself - thank you :)

S. C.

I have just collected my new car all thanks to Mo at the Kia Wessex Garage. I originally visited back in April just to have a look but he took the time to show me different cars, price options and let me test drive a Kia Picanto all in the same afternoon. He was is very knowledgable and patient and kept me up to date when my car was delayed. On the collection day he even took the time to show me the controls and tailor the settings. I really can’t recommend him enough, he is a real asset to the garage.

R. D.

Recently upgraded my old Kia Sportage for a newer model. Bought the previous Sportage and new car through Mo who was very helpful and knowledgeable and never put us under any pressure. Would highly recommend

M. M.

Very pleased with the recent purchase of our new Kia Picanto from Wessex Garages Kia Bristol with the help of Jacob Evans who made the experience of purchasing a new car easy with his friendly manner and communication, nothing was too much trouble.

F. H.

Having made the decision to buy an electric car we were keen to look at the Kia Niro. Our appointment with Robert Ordog for a test drive was great, he was knowledgeable about the car but not at all pushy about a sale and was happy when we left saying we'd be in touch, which we subsequently were! I love the Niro and am delighted with the service provided by Wessex Garages, communication prior to the sale was excellent and a follow up phone call was a nice touch. Many thanks.

G. C.

I was more than happy to choose Wessex to buy my first car, especially call out of Jacob Evans who helped me along the deal, explained the details and assisted me on the finance arrangement and delivered the car to me in perfect shape. Many thanks!

c. b.

We had a great experience when buying our Kia from Robert, we felt comfortable with him right from the start, and nothing was too much trouble, thank you for helping us find our dream car.

J. A.

Excellent Staff's. Especially Claire In the Service Department, she is brilliant and well educated person. I strongly recommend this garage. Thanks for job's well done 👏🏾.

T. G.

Great service from Wesley, he made buying a used car and making a part exchange very easy. Would readily recommend Kia for their cars and customer service.

P. G.

Recently bought a car from Jacob Evans I found him to be very helpful, he was very knowledgeable on the car I bought and helped with Bluetooth phone pairing. Another Happy Customer 😊

j. S.

Robert ordog, was incredible he was very patient and informative, I was unsure on what I wanted, and Robert was able to point me in the right direction. I left a very happy customer and I would definitely recommend Wessex Garage Kia on Feeder Road.

S. D.

Test drive booking was very smooth. Kieran was superb - very knowledgeable about the vehicle during the test drive itself and polite and helpful afterwards. He was very professional throughout.

t. B.

Could have been better told me my car was ready days before It was and had to kick up a fuss on the day of delivery when I was told it wouldn't be ready. Car is great but a lesson in under promise and over deliver

B. P.

Jacob Evans was our salesman. He was curterus and friendly, and showed a lot of patience to make sure I was happy with my purchase. Would recommend. Karen Padfield

K. M.

Amazing customer service provided by Kieran Donovan who went above and beyond my expectations on multiple occasions. Extremely knowledgeable and humble, made my purchase a breeze.

H. W.

Thank you to Jacob for helping me pick the perfect car! He was extremely professional, empathetic and made sure I was kept in the loop with my order.

K. S.

Excellent service from Jacob Evans at Wessex Kia. Perfect car sourced and delivered in good time with good support

S.

I initially dealt with Nick who is the General Manager. He was very helpful and accommodating. To ensure I received excellent service whilst going through the online purchase etc he then handed me over to Wesley. Wesley, whilst obviously being busy with the other business, always replied to me very quickly despite how many times I emailed him - it was quite a lot! Everything was sorted superbly, and he even managed to get the car delivered to me a day early which really helped with my plans of going away. It’s the fist time I’ve purchased a car purely online, but I have to say with the help and professionalism of both Nick and Wesley they made the whole process very easy. Thankyou both and would recommend to anyone coming to you to purchase a car.

L. M.

Thank you Mohammed Hassan at the Kia Garage in Bristol for your outstanding customer service. Mohammed was happy to answer my many questions, regardless of how busy he was. His friendly and professional manner is highly commendable and he made the experience of purchasing my car smooth and hassle free. He even offered to deliver the car to me. I live in the Swansea area and he’s based in Bristol. I really hope Mohammed is recognised for his superior customer service skills. He is an absolute asset to your company. Thank you Mohammed.

K. H.

Excellent service at wessex garages kia Bristol, Ryan in particular in service department was very polite and helpful and explained everything throughly to me. I will definitely recommend to friends and family.

H. K.

Fantastic staff, all very friendly especially Claire on the services desk who I think has now become my new best friend! I know I'll be back down there sometime soon so keep the hot chocolate flowing ☺️

R. M.

We have had an amazing customer service from Mohammed Hassan and definitely I would consider to buy another car from him.

S. F.

Not a bad place but be warned, despite you asking for your number not to appear on a marketing list..it will..Update: Following the suggestion to email them which is very welcome I unfortunately had a bounce back on the address so I'd be grateful if Wessex could check that and update. Thank you

L. M.

Amazing customer service! Wesley McBarnett is a credit to Kia; knowledgable, helpful and thorough.

C. H.

Mo was amazing with helping me get on my first finical plan! He was so considerate and really listened to how much I could afford and did his best to get the number down. I had the best experience and can’t wait to choose another car in 48 months time!!!

p. m.

Really pleased with the service I received from Kia. Jacob explained everything very clearly and was helpful in terms of accomodating our part exchange and the costs involved. Easy to communicate and he replied to my emails very promptly. Would definitely recommend.

S. A.

Great showroom. Comfortable, modern, light and spacious. Friendly team. Wes has been very professional but also extremely friendly taking me through the process of me buying a 'new to me' car. Great experience and Wes did everything he said he would. A credit to Jamie and the rest of the team.

J. B.

Theses guys were great to deal with, particularly Wesley who was super helpful when I enquired about my now new car! Professional, very friendly and personable. Made the process of buying a car very easy and seamless, 5 stars from me!

A. M.

I traded in my previous Kia, which I purchased from Feeder Road Wessex and bought a new car from them. Great service throughout, the salesman was a pleasure to deal with, and delivered on every aspect of the transaction. I don't normally do praise for what is essentially someone's job, but when they do an outstanding job, credit where credit's due.

l. t.

One of the easiest car buying experiences that I have had. Everyone that I dealt with (particularly Wes) explained fully any questions I had and I did not feel pressured in to making any decisions on the spot. The excellent customer service didn't finish as soon as I drove away either. A minor hiccup after I left with my new car was swiftly rectified by the team without hesitation or inconvenience to myself. Highly recommended.

D. K.

Jacob was so very helpful, amazing service from an excellent salesman

N. B.

We had a very pleasant experience today being assisted by Jacob. He took time to explain all options available to us and made sure we understood the various additional products that were on offer. We were given great customer service from start to finish and he is a true asset to the Kia organisation. I'd suggest you give him more holidays and a pay rise. Failing that, maybe just a big hug when he's hit his targets to make him feel line a truly valued member of the team.

S. C.

Took my eNiro in for its first service today and everything checked with amber recommendations for future and the car was left all clean inside and out, looking like new. No added extras and charged the agreed upfront price which was very reasonable.

p. p.

Lauren at the parts compartment is very friendly and cheerful and excellent at her job

B. G.

Replacing your trusty but aging car can be a stressful experience, especially when taking the leap (of faith) into a fully electric model! It's a steep learning curve.......putting aside making the right car choice.....public charging infrastructure, home charging, driving in the EU, etc. etc. Choosing a Kia was the obvious choice, with brand loyalty already there, having owned a Carens (from new) for 8 years and my partner Sue on her 4th Kia in 30 years.......we've seen the brand evolve into a trusty and reliable make. Wesley eased my anxieties about the big change, plus setting up the Kia Charge account (for public charging) and made the process of trading in, the new purchase, plus offering and explaining the options of GAP Insurance and Puncture / Alloy Wheel Protection a pleasurable experience. A week later I was driving my e-Niro off the forecourt and through the streets of Bristol. I'll look forward to (perhaps another 8 years) of driving my Niro. Since writing this review, it's disappointing to report that Wessex Garages have renaged on part of the sales contract and agreement. The contract included the supply of rubber mats for the car, which, only after a fair degree of chasing, Wessex Garages informed me that they could no longer obtain but made an alternative offer of my procurement of the mats independently with reimbursement by Wessex. I went ahead and ordered some from Halfords but Wessex have now refused to reimburse me. It's such a shame to end what was an otherwise pleasurable process with disappointment.......the story will continue!

D. Z.

Great service all round from Wessex Kia. Claire, the Service Advisor, was very helpful and accommodating with my requirements - time constraints etc. Much appreciated, thank you.

N. A.

I'd like to say a HUGE thank you to Wes McBarnett who was extremely kind, patient and courteous today, over the telephone and then in person. Many thanks.

a. m.

Big shout out to Jacob for his excellent customer service, very efficient and polite

S. A.

Had a great experience ordering our new car today. Wesley was a great help, was able to answer any questions we had and had a polite and friendly attitude. Would definitely recommend

L. P.

very friendly team, went above and beyond to help me get the car I've been wanting for over 5 years, Wesley McBarrett was extremely helpful and professional through the whole process and has been since I've collected the car, would highly recommend to anyone that is thinking about getting a Kia

s. p.

I've had three cars from Wessex garage on St Philips Road in Bristol . I always dealt with Mo Hassan for my previous and the purchase of my latest Sportage 4, and he ensured that the whole process went smoothly and effectively. Would highly recommend using Wessex in Bristol

P. W.

The customer service is brilliant! The service team was extremely friendly and helpful, I would definitely recommend!

R. M.

The team at Wessex Garages Kia Bristol team were thoroughly professional and a pleasure to deal with. Wesley helped us to build and order a new car, his friendly and helpful manner were much appreciated. Highly recommended.

p. o.

Very friendly and knowledgeable sales agent. Did not feel pressured and made to feel very welcome. Nice test drive. 👌 Alasdair Fraser. Great car too. EV6 Well done KIA. 👏

R. C.

Just bought a car with Wessex Garages Kia Bristol and I cannot thank enough for all the help and assistance I had. I want to thank in special to Wesley McBarnett who gave me good advice, assistance with all the process buying my new car and was always happy to adapt things according my working hours as well. Highly recommend 😊

H. G.

Jacob was very helpful providing details of a quote and following up with a call and advising of any changes Kia have recently made. Overall very good service.

P. R.

Met Wesley this morning after getting lost. He immediately reassured us and made us very welcome at Kia. He has incredible communication and skills. We find him most reliable and trustworthy We would highly recommend him.

A. G.

We had a good experience buying a Kia Niro with Wessex garages. This is the first time we've bought a new car and set up the relevant finance etc. but the experience has been very seamless and we appreciated the straightforward and non-salesy approach from Alasdair.

O. D.

Only spoken to them over the phone. Very courteous and the call back they promised actually happened. Dont know about buying a car from them but their service and staff are quite friendly

R. B.

Excellent experience with Kia Bristol. Wes was great and really helpful throughout the buying process. Absolutely love the Sportage.

A. P.

Very good, quality service and really nice staff.

A. M.

Fantastic service from Ian Peters, who helped me find my ideal car & handled all of the complicated financing aspects on my not-so-straightforward Part X. Incredibly polite, funny, and helpful chap to work with & highly impressed with my new vehicle! Will definitely be returning as and when required and can highly recommend.

S. M.

My husband has just bought a new car and Jacob our salesman was very professional. He helped us out with numerous questions which put my husband at ease. Thanks Jacob hope you go far.

N. R.

Excellent service department. Couldn’t fault the service. Quick and reliable thank you

M. G.

Dealt with a very nice chap called Wesley. Made the whole thing stress free, great customer service, easy to understand and kept us in the loop with everything. Would definitely use Kia in the future

S. B.

Alistar was very welcoming and professional. Absolutely amazing with helping me find a car and one that was suitable for me. Will definitely use Kia again in the future

K. T.

It’s been joyful purchase experience with Wesley, he provided timely update on my order and everything went on smoothly. I recommend him to prospective Kia customers.

C. D.

Great service trading up our car. Thanks to Ashley, Jamie and Jacob.

V. H.

Just renewed my Kia Sportage. Again Mo was amazing. Not only he did he put together a package to suit everything I needed, he was so friendly and helpful. I can’t recommend Mo enough. Nothing is too much for Mo. Thank you again

T. D.

Had a really good experience with Wessex garages Kia, David took me through the process from start to finish and made it as painless as possible, really good client service

J. D.

I’ve just purchased my first “nearly new” car from this Kia dealership. I was met by Mo Hassan and couldn’t fault his professional, helpful and very friendly manner. He took time to understand my needs and provide a first class service. I was very pleased with the overall deal and didn’t feel under any pressure at all, something that was a pleasant surprise. Thanks to all those that helped make this a very simple process, through part exchange, finance and driving away. Julian D

A. R.

if you want service with a smile ask to speak to Mohammed, from our first enquiry his attention to detail was first rate, all the way through our dealings with him he was cheerful and friendly. we were updated on a regular basis, he did everything in his power to make a deal that was fair. unfortunately we did not end up buying from Mohammed, but only due to availiblity problems and even then he took the news with good grace, he is one of the world's gentelmen.

S. C.

Rob was a pleasure to deal with and very helpful. A pleasure to deal with.

J. O.

I did an online enquiry about a vehicle , Jacob was very quick to respond to my enquiry both on the phone and with email , He had a sound knowledge of the product and was very helpful . Response time was excellent. On the basis of the above I would recommend this garage and it’s professional services

J. J.

From start to delivery Mo has looked after everything. From discussing colour, spec and test driving the experience was brilliant and very enjoyable. Nothing was too much trouble and contact was made every time it was promised. Jamie manager very helpful and also took time to explain everything to us. Customer experience was amazing and everything was customer focused. Car looked absolutely stunning when it was unveiled and it felt like a truly magical and special experience. Could not recommend these guys enough, especially Mo, really polite, customer focused, helpful and nothing was too much trouble, made you feel really special. Even the coffee was good !! 😃

L. S.

Just took my beloved Kia Picanto for a service and MOT here. In all honesty, it was in a shameful state - it hadn't been MOTed and cleaned for about 18 months, it even had moss growing on it. They cleaned it all up and made it drive as if it was new again. In the past, when I took a car for a service at other garages, I often wondered whether they even did anything. Not this time. Really happy. Thank you!

K. S.

Came in to buy a used car, service was excellent, staff very knowledgeable. Was served and helped by Wes, he was brilliant.

J. W.

Have just recently purchased my second vehicle from this dealership. The service is second to none. Friendly, informed and not pushy at all. Two years ago I was dealt with by Mo - great guy, very friendly and always happy to help. This time round I was taken care of by Dom (Dominik). His attitude and approach was perfect and we worked to find he right car and deal for me in good time. The rest of the team that I dealt with were all great too. Looking forward to spending some time over Christmas driving my new Sportage which I already love. Thanks everyone at Wessex Kia Bristol. Cheers, James.

P. W.

My KiA Nero lease car is fantastic very economical to run. It is now due its first service which Kia Wessex have organised with no fuss and looked after well whilst i waited. Great service thank you Team Wessex Bristol

s.

Just took in for a service, Claire was super helpful and keot me updated throughout great customer experience.

L. M.

Mo couldn't have been more helpful with finding a new car for my mum. From the first visit through to delivering the car to her house. Excellent service from start to finish.

D. S.

On first arrival at Kia Feeder Road Bristol I was met by Mo, the experience from this person was second to none his information of the product I was interested in was superb there was no pushy sales person just a friendly polite informative guy so much so that a sale was soon to be had. The following meetings with Mo were just as relaxed with no pressure at all. In this day and age it is nice to find people like Mo and I must say what a credit he is to the sales team at Kia thanks

P. -. V. N.

I have collaborated with Ian Peters from Kia Bristol - Wessex Garage in order to buy a car. From the beginning to the end of transaction when the car was delivered at home, Ian was very polite, helpful and explained very well the process. I definitively recommend Ian services if you go to Kia Bristol showroom to buy a car.

S. C.

A positive experience. Rob was polite and knowedgeable..😁

A. F.

I am a carer & appointee to my disabled mother, we visited the showroom at Wessex Kia Bristol last Weds and were greeted by a really nice man (Alasdair Fraser) who saw that I was struggling with Mums wheel chair and quickly jumped up to assist me. We have ordered a new Kia Sportage from Motability as he was so informative & helpful. It was a pleasure to place the order for Mums 5th Motability car, We can’t wait to collect it in June.

S. S.

Great place to visit for a new or second hand Kia car

G. H.

Very friendly and helpful staff who made buying a new car painless and straightforward. Special thanks to Ben who went out of his way to help us in any way he could. Splendid service and I'd definitely recommend them. Hopefully it'll be a while before we have to upgrade but I'll certainly look to use them again.

F.

Just completed purchase of nearly-new car at Wessex Kia Bristol. Our salesman Mo has been great, always polite and helpful, through what turned out to be a protracted process (fault for this lay with Kia HQ rather than Bristol). Mo made the process as easy as possible and maintained good humour throughout! Jamie was also very helpful in sorting out the finance and clearly explaining every detail. Will recommend to others.

P. D.

Ok, but the rep had to look up the answers to my questions regarding specifications and trim levels.

j. w.

Brilliant, friendly and very proffessional with excellent back up. . 100% recommendations would buy from again in future

S. B.

I had an excellent experience buying my Kia from from Wessex Garages. I wanted to buy a plug-in hybrid car and considered a few makes and settled on a Kia after friends' recommendations and the EV range being explained by the garage. I found the car of my choice rapidly and was able to drive it away within days. The people at the showroom were patient, polite and knowledgeable. I've had the car only a few days and so far it's been a dream to drive and get an excellent fuel economy from it! I would recommend Kia, hybrids and the showroom ;o)

Y. M.

We had visited several dealerships before arriving at Kia Feeder Road. We were introduced to Alasdair Fraser who immediately gained our confidence. He listened to what my needs were and provided excellent information for me / us to be comfortable that we would only walk away with the right car for me. There was no pushy sales talk. Even when I had reservations about my choice there was no pressure. Alasdair went that extra mile plus some to find what we wanted in a good timescale. Thank you so much for an easy experience. Great customer service.

A. M. A.

Very nice excellent service 👍 Jacob evens

N. P.

Very professional and friendly service at Wessex Kia Bristol. Sean was knowledgeable about the car and went above a beyond to get the vehicle to us quickly. Would definitely recommend them for your next car. The car is also an amazing drive!

J. W.

Recently purchased a new sportage from Mo and his customer service was excellent. From the initial chat to through to picking up the new car he was friendly, polite and really helpful. The new car arrived much quicker than expected so it was great to be able to pick it up in time for xmas. Thanks for all of your help Mo :)

M. G.

Excellent service and attention to detail from Mo. A minor hiccup was resolved swiftly and efficiently. This is the first car I have purchased in 14 years and Mo ensured that I felt comfortable with everything. Would recommend Kia Bristol to anyone thinking about the purchase of their cars. Well done . Mike

N. J.

Rachel : I part exchanged my car at the weekend and was met by a very smiley Mo who answered my questions with ease. Mo was very polite and helpful throughout. His customer service is fantastic he really is an asset to Kia. I would highly recommend anyone going to see Mo - he doesn’t pressure but is informative and honest everything you want from a sales person!

A. F.

We visited 4 dealerships across Bristol in one day as we needed a new car urgently. Kia gave us by far the best customer service (some showed a total lack of interest in allowing us to spend thousands of pounds on one of their vehicles!!?) and were respectful, friendly, negotiated fairly and gave a great deal. V pleased.

M. P.

I had found the car online via the garage's website and called to arrange a viewing. I was fortunate enough to have my call answered by the politest and most helpful car sales man that I have ever encountered. Mo arranged a test drive that day and took time to find out my requirements, answering all questions that I had, and could not do enough for me. I also met with Jamie to discuss finance options and he was honest, open and very clear, clarifying all questions raised and providing the most suitable repayment options to fulfil my needs. At no time did I feel under any pressure to purchase the car, but once I had made my decision, both Mo and Jamie worked swiftly to ensure everything was processed very quickly. A real pleasure to have done business with you, thank you so much :-)

e. c.

I recently bought a brand new car from Kia Bristol. It is the first new car I have ever bought and I was looked after so well. Mo and Stefan were both so friendly and helpful, they explained everything to me and made sure I understood all the small print. I was offered plenty of coffee's and I could not be happier with the service I was given and with my new car. Thanks guys.

b. J.

Bought my brand new car from here. Alastair And Luke were the two sales guys who sold me the car, very polite and knowledgeable, informed me of everything about the car and deal. Walked away with a fabulous car and deal. They listened to what I wanted and took action on that. I had visited other car dealerships in the area and can say Kia Bristol had the best customer service.

H.

Bought my car as a part exchange here, it was a fantastic experience. Luke who sold me the car was fantastic. In terms of aftersales care, Jamie went above and beyond and is an absolute credit to the team. I would highly recommend this garage!

c. h.

My Daughter had her car serviced and unfortunately had to have some further work to pass the MOT. As she was busy asked if i could liaise with the service department to find what work needed to be done. On phoning spoke to Hannah who went to the service department to ascertain the details, whilst there handed me over to Matt who explained the work required and cost ( ouch ). Matt telephoned me later in the day to inform me all the work had been done and the car has a new MOT. The cost had turned out to be less than first anticipated. When we here so much of negative reviews i am very happy to give this positive review , and congratulate the management on there staff training.

S. O.

Took my partners car in at the last minute as it developed a fault, Sophie and the other staff member on the service desk were very helpful and cheerful. Great team! Will definitely be bringing back the car for its MOT and service.

J. G.

Dealt with Mo Hassan. Great service, friendly and professional. Our daughter bought a small first car @ £5k and Mo looked after us as well as if she was spending £50k. Car was presented at pick up in immaculate condition, beautifully valeted. Thanks Mo!

n. c.

Recently bought a nearly new Kia Rio. Always a bit apprehensive in dealing with a second hand car salesman 😃 but Mark Robinson was genuinely helpful, knowledgeable and most importantly not pushy! Car drives fantastically and we have six years left on the warranty. Excellent deal on future services.

S. G.

Thank you to Mo for making our car purchase so special. Your professionalism, kind and and polite manner was delivered throughout. You truly made our customer journey at Kia a positive experience. Keep going, you will go far and a clear asset to the Kia industry. Kind regards, Mr G & Sarah!

A. D.

Mo Hassan was our Sales person. The whole experience was friendly and simple from start to finish. Mo explained everything from all perspective, and he couldn't have been more helpful. We had a couple of test drives, and the post sales experience has been very good as well. Very pleased with the car (Rio GT Range).

S. B.

I just bought my first new car from Ifzal, who was fantastic. Every person at the dealership was incredibly welcoming, professional and more than happy to have a good old fashioned haggle for a great deal. 10/10 would recommend to a friend....the car is bloody good fun as well.

J.

Thank you Mo for a great experience buying our new car. We enjoyed our conversations and had a good laugh as well. Delighted with our car, thanks for your excellent personal service. Thanks too to Jamie for completing the deal.

J. G.

I have been a customer here at Bristol for 5 years now. The aftercare is exceptional and I am always so well looked after. I can not recommend Kia Wessex Bristol enough.

G.

Just got a new car from here. Mo was great, I was kept up to date with everything and walked through every step as it was happening. Great experience

C. C.

I've been using Britannia tyres for years. Quick and efficient service and they are always super helpful. I had problems starting my car after they didn't hesitate to help me get it started.

J. M.

Amazing customer service! Mohammed helped us choose and finalise everything we needed to do to get out new car! Thank you!

S.

I met a lovely women called Kasha who was very friendly and polite and I ask for my car to be ready before 3 which it was. Amazing service. Thank you Kasha

s. m.

Mohammed Hassan was patient, efficient, but friendly & polite. He was thorough in explaining things & made sure that I understood everything before agreeing or signing anything. He really listened to what I wanted & didn't want & gave me brilliant advices. Generally I have only ever had great experiences with this dealership. Thanks & keep up the excellent work & services you provide! Sam

S. H.

Just bought our Sportage from Kia Bristol, we had been looking at other makes but my mother-inlaw told us about the service she had received from Mo when buying her Picanto so we thought we would try for ourselves. Mo was fantastic, he spent loads of time going through the different options available in the Sportage and we didn't feel pressurised at any time. We have bought cars from many different dealers and are used to getting handed the keys in the showroom and off you go but not Mo, he showed us to the car which had been prepped and he took time to go through all the controls and he made sure we were thoroughly happy before waving us off. Thanks Mo we will definitely be back in the future.

E. B.

Mo was amazing! He made the process so easy. Would definitely buy another car from kia just based on his attitude!

A. R.

Car in for a product recall repaired in 20 minutes efficient service

L. R.

Alasdair was a breath of fresh air to deal with and looked after us very well throughout the purchase of our new Kia. Never felt under pressure and he listened and went above and beyond. Would definitely recommend.

P. M.

First class service .just had my beautiful Kia delivered. Aaron was so helpful and the purchase was stress free and easy .Excellent communication throughout .5 star .

R. H.

Excellent manner, efficient and made the process of leasing my first motability vehicle utterly painless. Looking forward to delivery...! 👍👌

M. P.

After a recent purchase of a Kia Pro_Cee'd GT, I ventured to Wessex for assistance with a small issue. I was pleasantly surprised to find that the customer service offered at Wessex was, in no uncertain terms, outstanding. Every encounter with the staff was polite and more importantly friendly. Unfortunately I did not catch the names of all the staff I dealt with but the majority of my interaction with Wessex was with Sophie (Service department). Sophie is an excellent example of someone who knows the meaning of good customer service and how to give it, she is a huge asset to Wessex and should be commended for her tireless work on the service desk. Nothing is too much trouble for Sophie and you really do get service with a smile when dealing with her. Rest assured Wessex will be getting all my future Kia related business! Thank you!

p. s.

My sat nav decided to play up and as it was outside of the stated warranty I thought I would have to pay over £2000.however Nigel in service contacted Kia and they agreed to replace the head unit .so pleased. We have 3 Kia in the family are are really impressed. Well done Kia

S. G.

Wes was ace helping us find a car, the best salesman I have ever dealt with. He listened to our requirements and went above and beyond for us.

A. N.

Fantastic service from Mo Hassan at Kia. We knew we wanted a new hybrid car and decided on the Niro. Price was right and service was great from the moment we walked in - couldn’t have asked for a better man. Excellent customer service, sound knowledge and a fab smile! If every salesman was like Mo I’d buy more cars!

S. W.

Wesley is very personable and efficient - making the process of buying a car very smooth and easy. Definitely recommend.

M. T.

I've recently just signed a deal for a Kia Picanto and I just wanted to write a review on the lovely Bhavin Patel. I have very little knowledge on deals but just gave Bhavin my price range and he worked hard on providing me a deal that fitted perfectly in my price range. His service was very professional and also made me feel comfortable. I signed the deal just before Christmas and I can't thank him enough for providing me with the best christmas present! I highly reccomend Bhavin. He addressed all of my needs for the type of car I wanted and was so polite and did all he can in his power to get me a great deal and that he did! I am in love with my car and I'm very overwhelmed with the excellent service I received considering I was very nervous not having the best knowledge. Please seek Bhavin if you're looking for an honest, professional gentleman who is just as much interested in you and the car he is selling. You can really he has a passion for his job. Thank you Bhavin & Kia!

F. E.

Fantastic service and a great all round experience getting a new Kia on business contract hire. Tom Wherlock is a top bloke and could not be any more helpful. Not a typical salesman either didn't try and bombard me with extras. Highly recommended.

A. J.

Fabulous showroom plenty of choice, pleasant sales people, very helpful, got my new car within a week, would recommend

J. B.

A great range of cars with an excellent and professional service. Jacob Evans was knowledgeable and courteous throughout. Thank you Wessex Garages

N. J.

Excellent service department, very friendly and very efficient

R. M.

Staff were very helpful and accommodating - Wesley was great!

T. D.

We have just purchased a Picanto from Wessex Garages. Mo Hassan was the sales person and he did a great job. He really did go 'above and beyond' especially as the finance agreement took 'forever' to sort out. Mo was always polite, courteous, and nothing was too much trouble.

E. D.

We have recently bought a used Sportage, we dealt with Oliver Wright and found him to be very helpful,friendly and patient and answered any questions we had. The car needed some work doing to it and Oliver was happy to arrange for this to be done. Many Thanks

M. S.

Purchased a new Sportage GT Line S from here 03/03/19. Very impressed with the dealership, customer service and of course the Sportage. From start to finish Mo HASSAN could not have been more helpful, knowledgeable, efficient and polite. He is definitely a great advert for the dealership and an asset to the brand. Made the whole experience pleasant and pain free. The car was presented immaculately and is a fabulous package with countless sector leading features. Look forward to a great ownership experience and am confident that if there are any issues they will be dealt with efficiently and sympathetically by both Mo and the dealership team.

P. M.

Excellent Service - missed a pre booked time last week due to work commitments but contacted the General Manager who said "no problem" bring in car when you can. Part was duly fitted within no longer than an hour. Would like to thank Dan Hooper in Parts, Nigel Crompton on front desk, Josh Wilshere for fitting and Mark Hayward the General Manager for being so accommodating.

S. O.

Bought a Kia from Alasdair end of last month. Considering I ask lots of questions and had some difficult timeframes, Alasdair did everything he could to get me on the road as fast as possible for the best price. I now have a beautiful car, perfect for my needs and that will grow with me. Even solved the issue of my other car! Minimal hassle and great communication. I called he picked up, I emailed and someone emailed me back. What more could you ask for? Also, cracking sense of humour and a great experience. I'm looking to keep the car long term, but if I'm tempted by a new one it will definitely be from the team at wessex garages kia.

M. C.

Right from the start the whole process was very well organised and professional. Mr Ifzal Hussain was very knowledgable, polite and real credit to himself and the company. From start to finish I felt looked after and every question answered clearly. I would and have recommended the dealership to other family members and friends.

A. C.

Went to the dealerships Wessex kia bristol. It was a lovely atmosphere. Friendly staff that was polite and helpful. All cars were spotless inside and out and gave great detail of the product. I had the honour to speak to a salesman named mo who was very proffesional and guided me through the cars i was interested in. Mo was very patient and really kind, due to having my 2 year old daughter with me. She was highly entertained by the balloons in the showroom. I was offered a drink on arrival and made at ease.

w. m. d.

Lauren Brown is an absolute jem. On taking my car into Kia for the third time because of an ongoing problem, Lauren served me and spotted the fault immediately. She is very professional and has provided excellent customer service. I will be sad to see her leave your service department!

P. A.

I bought my Kia Sportage a year ago when it was 6 months old. The salesman (sorry forgotten your name, might be Ben ?), anyway he was extremely helpful and knowledgable without being in any way pushy. He asked me what my intentions were re the car insomuch as its use, mileage and how long I would keep it. He then talked me through all the options re servicing and together we agreed on the best service plan to suit my needs. Part exchange for my old car was reasonable though not outstanding. I signed on the dotted line and collected the car couple of days later after it had been serviced and valeted. It was all ready when I arrived and they arranged their short term insurance which allowed me to drive my car to them and the new Kia home. I have just had it serviced. If the customer service I had so far received could have been bettered then it was. The car was collected from my house exactly at the pre arranged time. The driver was friendly and polite and and gave me a time that it would be returned. I later received a phone call from the technician (mechanic) that was servicing my car to give me an update and to discuss issues that were not desperate but needed bringing to my attention. There was no 'hard sell' (wipers). Other dealers I find want to talk you into having extra work done but this was not the case with Wessex Bristol. The vehicle was returned to me, on time, by the same driver that collected it. He reversed it into my drive and parked it exactly where he had collected it from. A small point but I'm sure others would have just left it on the drive any how but he reversed it in because thats "how he had collected it". We had a friendly chat about cars in general whilst he showed me around my, now spotless car. I can't fault Wessex at all and believe me I would if I needed to (you should see the feedback I left on the local Vauxhall site). Hopefully I will be able to report on a similar experience next year.

J. O. m. T.

Bought many cars from Wessex. Their service is extremely professional and courteous. Mo Hassan was my contact this time. Good guy, kept me informed of progress and couldn't do enough to help.

C. R.

The service I received by Lauren and indeed all the staff at Wessex at short notice was excellent. All staff were courteous making sure I was comfortable while waiting for my car to be seen and, when it was ready, gave a thorough explanation of what they had done. Thank you.

W. R.

Excellent service and value for money. So far, impressed by the quality of the vehicle for the price.

P. N.

I was seen today by Alastair Fraser. I picked up my new Kia Sportage he was very helpful explained everything to me. Great sales man I would be proud to have him on my team. Need more sugar in the coffee machine. Mrs Nelmes

R. B.

Satisfied with customer service and there friendly approach , so helpful and appreciated thank you for the 5 star treatment, although service took a lot longer then it was originally advised it would take pleased with results 👍🥳

A. C.

Was in Kia this afternoon for a service and could not be happier with the service I received from your members of staff I believe were called Issie and Claire.

S. B.

Just bought 2-year old Kia Picanto. Sales staff excellent - friendly, and not at all pushy. No-one tried to sell me anything I didn't want or need and I am very happy the deal I got. Would recommend Wessex Kia to family or friends anytime.

E. S.

Firstly, the salesman, Mark Robinson, could not have been more helpful. He had been with the company for less than a week, but endeavoured to answer all our queries and ensured that the few minor faults were addressed before we picked up the vehicle. Five stars for him! Having never purchased a Kia before, we went directly to the KIA UK website to find out as much information beforehand. We were impressed by their 7 year Warranty and in particular their substantial free package of additional extras for their 'specifically selected' used cars which were advertised as ' KIA APPROVED '. (less than 18 months old and under 18000 miles). Having decided on the model we wanted, we were directed to their dealers' websites with this model in stock. The only one advertised as Kia Approved, within reasonable travelling distance was in Bristol. We were impressed with the car and decided to buy. However, when we asked for the package of free extras, we were told that the car did not qualify for these. The reason being....... This car was advertised as KIA FRANCHISE APPROVED and not KIA APPROVED. . Most people, I'm certain, would agree that to simply insert the word 'franchise' between 'Kia' and 'Approved', would appear to be a deliberate ploy to mislead the customer. They should at least make sure that this is clearly stated and explained on their website. I believe that this may even be in breach of the Trade Description Act. When I pointed this out to the Sales Manager, he agreed that it was misleading, but was adamant that he could do nothing about it For this reason we give the Bristol Branch 1 Star. With regard to the car itself, (the Sportage 4) it is absolutely superb. The build quality, features, 7 year Warranty and price, in my opinion, cannot be matched by any similar SUVs For these reasons I give Kia 5 Stars! Therefore overall average rating of Bristol Branch ... 3 Stars

H. D.

Excellent selection of cars. Mo the salesman was very knowledgeable and put together a great deal. Would recommend this garage. However, one small fault, the coffee was pretty grim.

V. H.

First time I have ever bought a brand new car. Mo was fantastic and made the experience so special. He took the time to answer every question and query. Nothing was too much trouble.

I. C.

Amazing experience last week with Alistair who showed me around and made me feel so comfortable when I’d come in to have a look without knowing a lot! Couldn’t recommend him more! Thank you so much!

M. P.

Today we had a great buying experience at Wessex Kia Bristol. We knew before going exactly what car we were looking for, it was a Kia Sportage. Upon arrival we found a nice selection of these, as usual with car buying you go with a pre concived idea of what you want. Some where too expensive but had the right spec, and the cheaper ones were not to our needs. Then the salesman introduced himself to us and believe it or not his name was Henry Ford, it was a surreal moment , he was named after probably the most famous American car maker of all time. Having got over that moment, Henry got to work and within 10 mins, had found exactly the right car we wanted and what's more within our exacting price range. Within an hour the deal was done, and we will be collecting our new car shortly. I must say that I thought that our salesman Henry was Bright and cheerful , and had extensive knowledge of the cars he was selling and that it was a pleasure to do business. Would recommend. ps if you find this review helpful, please give it a 👍

c. A.

Fantastic service as always, friendly and professional staff, everything explained clearly. sales staff as good as the servicing staff with whom I have dealt with many times. this is the second Kia that I have purchased from Wessex garage, always professional, a pleasure to deal with.

l. b.

I recently purchased a Kia Rio from the Feeder Road site and I was very satisfied with the whole deal. All of the staff were really helpful throughout the purchase. I would recommend anyone to go to Wessex Garages on the Feeder Road if they want to buy a new Kia. would definitely buy from there again.

T.

Excellent customer service from Ifzal when purchasing a car always there to help great communication constantly keeping me updated answered any questions i had even if they seemed stupid would highly recommend!! Made my first car buying experience a pleasure

S. G.

Fantastic experience, car went in for a 3 year service and first MOT. Staff are excellent and very attentive. Everything was explained in detail. Car came back gleaming. A very profession garage. Highly recommended.

J.

Big thank you to Mo for your excellent customer service, nothing was too much trouble and you could not have been more helpful. Have already recommended you to a family member! Thanks also to Jamie who made sure we got a good deal. Will be back!!! Julie L

M. S.

Just had a very helpful test drive and chat with Jacob Evans who was friendly and professional and answered all my questions about the new EV6 - thanks Jacob. Mark Simmonds

L. N.

Great service from Alasdair. Easy process to trade my old Picanto for a shiny new one. No hard-sell or pressure, just friendly service.

y. a.

I had a really good experience at KIA Bristol. Mo provide excellent service before purchasing my KIA RIO as well as after I’m really glad that I choose to buy my car from KIA Bristol.

K.

Very happy with the customer service we received. This was the second Kia we have purchased as we have always been impressed with how we have been treated. Mo especially was very helpful.

K. D.

Upon arrival, Alisdair greeted me politely and was constantly informative, considerate and extremely helpful regarding any questions or queries I had throughout my experience with Kia’s Bristol branch.

S. B.

Great service from Bhavin Patel. Very approachable, helpful and knowledgeable. Kia offered some useful extras on the purchase on my used car such as reasonable service plans. Thanks

C. C.

Have used the Service Department since purchasing my car and it has been really good. Particular mention to Matt who has been most helpful and a pleasure to deal with. Thank you.

S. H.

I would highly recommend KIA Bristol, Feeder Rd, having bought a KIA Sportage in the last few days. Friendly and professional help throughout the whole process. Thank you Dominik Dawes.

A. H.

Very happy with the service from salesman, Sean. Sean delivered exceptional service in the management, delivery and queries concerning my new car, and was very professional. Couldn’t recommend him more!

R. B.

Gave me excellent service. Could not recommend them enough

S. S.

Straightforward, simple and professional sales team. Really took time to understand my needs and work with me to sort out a new car purchase. Thanks team and thanks Mo in particular.

B. D.

Professional. Not cheap. But efficient and seemingly reliable. Will be happy to continue to use this business

W. R.

Lizzie no real issue with your staff they were great, more that i've tried to engage with Kia through a competition for kit and also to host a demonstration stall at our summer tournament and heard nothing back from either.

T. J.

Great experience from start to finish, thank you MO.. He made the whole experience easy and hassle free. 2nd car I’ve from here and they are worth a visit

L. D.

Great experience, thank you MO Hassan. He made the whole experience easy and hassle free. Excellent communication and service from start to finish.

D. F.

We had Mark Robinson handling the purchase of our new car and he was very helpful and very professional though the whole operation. Would certainly recommend Mark and Wessex Garage for the way in which the sale was handled.

K. K.

I recently brought a Kia Sportage with Bhavin, he was very helpful and informative. I would recommended seeing bhavin for any purchases. he explained everything to me. thank you. I love my new car

F. C.

Really great service on purchasing used vehicle. Dealt with Mark Robinson for the sale who was very helpful and personable. Would recommend the branch on Feeder Road, staff all great.

J. K.

Polite and very helpful would recommend going there to buy your next vehicle

S. O.

Great service. Service and MOT all sorted. James provided excellent service which made for a five star experience.

C. M.

Fast & efficient service. Very polite & helpful staff

C. F.

Excellent service from Alan in the service team. my issue with a faulty charging cable was dealt with really well.

G.

Tom @ KIA, Wessex Bristol provided a great service from the very start of the meet & greet to the collection of my new Niro, along with his continuous support and aftersales over the past 2years. I look forward to doing further buisness in the near future. Thanks again

L. P.

I cannot recommend Wessex Kia Bristol enough. Mo Hassan was so patient with me and very informative when helping me chose my new car - which I am very happy with.

L. J.

First new car I have leased / fantastic service from start to finish from Tom Wherlock and nothing to much trouble even delivered my car to me at home and made time to show me everything in the car. Highly recommend

B. W.

Delt with alister at bristol branch, I can not fault him, good communication, took the stress away, made me welcome straight away, and was honest right through the process. I highly recommend this guy and the store!!

R. P.

It's a main dealer. Reluctant to give discounts on list price unless pushed. Keen to sell commission earning add-ons that are better value if purchased elsewhere. Use CarWow wisely before visiting. Having said that, the salesmen are friendly but seem to lack the autonomy to make deals without referring to a manager. Sales manager keen to pressurise you into buying add ons that earn commission. This is morally dubious. If visiting then take note that it's essentially a huge greenhouse that gets hot and uncomfortable at times. Pre delivery prep of vehicles is slightly below acceptable standards.

N. J.

Service for my 2 year old Kia. Work done promptly for a reasonable cost. Waited while it was done and used free WiFi.

T. M.

Ross made my experience of joining the Motablity scheme and getting our Juke so straightforward and simple really. He was knowledgable, helpful and kept us in he loop about what was going on throughout the whole process which took only 2 weeks from initial enquiry to handover. Really happy and a big thank you to Ross and the team at Wessex's garages.

T. Y.

We have brought a used car from wessex kia . Just wanted to say the salesman Bhavin Patel was so helpful and informative. We would like to thank him for the good service

F. G.

I went in looking for a small vehicle for my wife and was pleasantly surprised with the amount of patience and time that the salesmen spent whilst she decided what she wanted. She is now looking forward to picking her Kia Picanto up very soon.

S. C.

Brilliant service and Brilliant staff 100% 👍

H. H.

Always great service from the guys at wessex garages the 2 people on front desk very helpful (Antonio and Becky I think). Make you feel relaxed and welcomed, no job seems to be a problem.

D. M.

Son war getting new car staff friendly and helpful car will be arriving end of month

M. B.

Absolutely brilliant service from start to finish from Henry helping us purchase our new car taking time to explain everything throughly in detail so everything was perfect for when we drove off the forecourt. Thanks Henry

T. G.

We are very happy with the service provided by Jamie and Mo while buying our 5th new Kia and look forward to the next one.

j. s.

Great choice of cars, found exactly what we wanted and it wasn't even what we thought we were looking for. Mo Hassan was incredibly polite, knowledgeable, helpful and personable. 😁

K. Y.

Thank you Isabel for being helpful!

L. P.

Test drove a car here. Parking was aporling

K. C.

Just purchased our 6th Kia in 20 years Very reliable cars,very good sales and service departments,thanks to Henry Ford and Mark Alley.

M. T.

Mo Hassan handled the replacement of my Kia Sportage. Mo has a great personality and made the whole experience pain free and enjoyable.

B. H.

Just picked up our new car, great service from Bhavin, couldn’t be more helpful. Start to finish was excellent.

C. H.

Fantastic company enjoyed every part of the buying process made the sting of parting with cash very easy . The salesman were honest and knowledgeable I will 100% be going to Wessex Kia in the future

J. M.

Mo Hassan at Wessex Kia Bristol was so helpful and made the purchase of my new Picanto easy and hassle free..Thank you Mo you’re a star (well 5 stars actually! ) 😊

L. B.

Mo Hassan was really helpful when we bought our car. No pushy car sales stuff

E. A.

Jacob help me first time in wessex garage honestly very smooth and easy process..... thank you jacob 2 thumbs up

M. H.

Have brought two cars in the last few weeks from kia bristol ,one for me and for my wife , both times we were seen by mo Hassan , we found him very helpful , polite , not at all pushy , nothing was to much trouble for him , always greeted with a smile , they had to order my car in , Mo kept me informed as to the whereabouts of the car , from leaving the factory to handover day , have no problem recommending Mo as an asset to Bristol kia .

D. J.

Popped in on the off chance that they could replace a sidelight bulb. No appointment, not even a Kia car! They sorted it within 30 minutes, didn't charge for labour, didn't even charge for the bulb!

M. B.

Bhavrin Patel have excellent customer service, very polite, professional and helpful. 3rd car we have purchased here, no complaints.

J. T.

Great service from Luke on my new car - helpful and funny throughout, quite a bit of waiting around (apart from the final visit) but generally waiting for people other than Luke.

b. j.

Very happy with my new car, Luke and the team went above and beyond to ensure I got a car that was suitable for my needs and that I was entirely happy with everything.

M. B.

Excellent service from the first time of calling. Bhavin was fantastic and not at all pushy. Very helpful regarding all aspects of the purchase. Could not be happier.

M. B.

excellent salesman Jacob Evans.

J. G.

Have just got a car on finance, Ifzal has been brilliant from start to finish. Would highly recommend coming here and asking for him to help you.

w. f.

Went to kia today looking for a car for the daughter, the sales man mohammad was very helpful we told him what budget the daughter had and he did his upmost to find her the right car, after some looking and test driving she finally found what she wanted and Mohammad got it within her budget, all in all a very good day and all being well she picks the car up on Wednesday

T. M.

Well what can I say, bhavin was not only professional but extremely polite, knowledgable and I couldn’t be happier with both my purchase and service received. Thank you Kia and bhavin.

R. T.

Great experience and great service from Tom Wherlock. Down to earth and not pushy and gave his honest opinion about the best option to go for. Would definitely recommend to friends.

M. M.

Excellent garage! I had my car serviced and MOT done recently. Great customer service!! I definitely recommend Wessex Cribs Causeway garage!!

T.

Was a good experience and amazing service by mo hassan he helped me with all my question and made getting my new car so easy and straight forward good job mo recomend him for shore

a. S.

very impressed with sales team all very helpful and able to answer any questions, showroom well stocked. nothing too much trouble but not in you're face.

A. M.

Friendly helpful staff were able to clarify queries on EV6 product because the web content is lacking

N. A.

This is a KIA dealer , if you want a nice car with affordable price , this is the right place. I did and I'm very happy.

W. A.

Wesley was a great sales person and helped through a easy process sale.

R. B.

Best possible place to buy a Kia or any other car in Bristol area friendly staff and great deals what's not to love about that!

T. K.

Very good service and caring people. Head and shoulders above other kia garages. Nice place to wait and work but they seriously need to sort out their WiFi. Otherwise very very good.

C. J.

Extremely pleased with my car purchase from Wessex Kia, very friendly and helpful staff. Very happy thanks.

m. b.

Great service and information on the Kia Venga from Mo Hassan, which helped us decide on our eventual purchase.

K. C.

Great service from everyone here but especially Henry. He was knowledgeable and courteous and we are really pleased with our purchase.

J. R.

Fantastic service.Tom Wherlock was first class to deal with from the get go and I love my New Kia Sportage would highly recommend

a. b.

good all round customer service. clean showroom with free coffee/tea

T. M.

Bought a Kia Carens from them and Mo Hassan could not have been more helpful. Great experience, thanks

M. D.

Fantastic service from Henry Ford when I purchased my lovely new Picanto. 10 out of 10 for customer service!

M. H.

Good for those impossible to find parts. Common with Kia. A little pricey maybe. But if your stuck they will help you. Good dealer.

A. W.

Sells men was very polite . Knew a lot about the product. Test drive was great.

W. M.

I recently leased a car through Tom Wherlock, I would say the service was to a very high standard and nothing was to much trouble.

S. B.

Not much help today but need to go back Friday as the mobility car won't Inn until then

M. S.

Excellent service, especially Wes. Very helpful and will probably use again.

J. B.

Was looking for a new car. Didn't purchase

G. C.

Mo was super-helpful over the purchase of our car, and made everything go as smoothly as he could.

h. a.

The sales team at KIA Bristol were superb in particular Mo who was just brilliant.

T. D.

Really great staff. Very friendly and more than willing to go the extra mile to help you if there were more 🌟's I would gladly give them.

P. S.

Got our car from here ,good service well looked after,well done Wessex

C. C.

Went there for the first time for car service. Everything went as expected, with very polite staff. Will use again.

C. N.

Great service from Mohammed Hassan, always helpful, remembered our kids names was always smiling. Thanks Bristol Kia :)

L. C.

Had my car M O Td was nice they sent me a video explaining 2 advisorys

B. A.

None of the staff attended to my enquiry seem busy with morning routines

A. T.

Really helpful. Spoke to Tom and Henry. Would recommend going there for a new car. A lot better than other garages

H. I.

Came down to test drive a Sportage and loved it! Ryan was extremely helpful and his product knowladge was excellent.

A. S.

Just bought a car there. Bhavit have great service. Positive experience

A. C.

Nice big showroom with welcoming staff

M. J.

Friendly and helpful. Alisdair top salesman very knowledgeable and always very helpful five star.

R. D.

Dealt with Alastair at Wessex Kia Bristol. Really helpful and informative, answered all my questions and I didn't feel pressured.

P. N.

On the phone the stuff was little bit unhelpful, however when I arrive in person to check the cars everything was perfect.

R. “. D.

Went to learn more about electric cars the rep was very knowledgeable (Alisdair Fraser)

K. B.

Henry Ford the salesman we talked to was professional,friendly ,helpful and he listened to our stated requirements!..and secured the sale as a result!

R. M.

Great customer service and a fantastic car, thanks Mo 👍

D. W.

Treated well by all the staff, nice place, fi e star review guys.

I. S.

Amazing staff and good quality service Mo is a great man always happy to help . Thanks MO CHEERS IMTIAZ.

P.

Very satisfied with the service given by team member.

S. B.

Bhavin was particularly helpful in finding the right car at the right price for us.

H. D.

Spot on service as usual 👌 👏

K. T.

Great service friendly helpful and ordered my new kia sport age GT

A. T. f.

Great customer service, very helpful.

J. S.

Minor problem solved in 10 minutes. Excellent service.

S. H.

Good helpful staff and a positive experience when purchasing a car

K. D.

Fantastic business service - very happy with the vehicle and the drive.

R. B.

Very good service and warranty is fantastic staff are very helpful

b. m.

Very small entrance, bit difficult when trying to deliver a broken down car.

D. B.

Excellent service alround, can't fault them will be going back again

H. K.

Customer service very good - very successful trip to the garage.

P. A.

Very helpful staff, cars at very reasonable prices.

J. A.

Helpful, friendly staff with good value car offers.

L. S.

Brill show room and fantastic customer service very relaxed and warm greeting

P. B.

Professional but still friendly service from Sophie at reception yesterday

M. B.

The Kia EV6 GT....yeah now you talking.

R. B.

Went for a car launch of new car ev6 really good car

S. S.

Good service and polite, welcoming staff.

C. K.

Good service @KIA Feeder Road from Alasdair and other sales folk there. Thanks

R. R.

Kia car dealer. Not too bad but service department a bit concerning

G. P.

Service was very good, couldn't fault them.

S. N.

Sat nav update was really fast when I was expecting it to take hours 😀

A. M.

Mohamed the sales person was very helpful and I was impressed with the service I received

R. S.

I have been back and forth for so many times. the quality is ok however the customer service does need improvement

n. j.

Very helpful give me another car as I had a few problems with mine

L. C.

Always had great service thankyou.

Y. M.

Good

C. T.

Not shopped, only walked pass. Sent email to and got a quick response back

A. C.

Very pleasant helpful staff and nice cars

F. T.

Service & health check. Staff friendly & helpful on the service desk. Thank you.

V. L.

Great friendly people there... nothing is too much..

P. F.

Bought a car can't be that bad eh ? Very nice...

K. C.

Great Service. Very friendly and nothing too much trouble

P. B.

very good

B. H.

Good selection of gear cars and friendly staff

W. G.

Good buying experience from Mo.

H. M.

Mo the young salesman is so helpful and friendly.

J. F.

Staff polite, helpful, knowledgeable, but not pushy.

H. C.

Nice friendly lady on reception. Nice cars to !!

R. H.

Wanted to sell me something well over our budget

d. s.

Great bunch here. Always polite helpful and friendly

L. B.

Dealt with these guys for 15 yrs fantastic.

I. C.

Great service.

J. D.

Great speedy and safe service in these times

A. F.

Great 😊 give me best service

e. r.

Very pleased with service.couldnt be any happier. Thank you.

A. B.

Very helpful staff

C. E.

Good, cheap MOT and service. Good customer service

s. c.

Always very helpful nothing to much trouble

P. B.

Car change over was quick and efficient.

M. M.

Good staff that made the process really simple

D. W.

Good parts department

M. B.

Poor service and general communication

R. B.

Very polite and made you feel important

G. G.

Very friendly service staff.

Z. B.

Great service by Wesley

S. M.

Excellent service

B. B.

Tidy showroom and very polite staff

G. P.

Happy to recommend very professional

p. o.

Had a good deal on a car

R. B.

Excellent service and helpful staff

D. K.

Very good experience, friendly staff

L. A.

Very good service and staff.

V. L.

Fantastic service as always.

m. s.

Ask for mo, he is awesome

L. T.

Very helpful and friendly

a. p.

The wounds are still raw.No satisfaction .

R. W.

Good customer service.

c. p.

staff very helpful

S. C.

Great help from Mohamed 😁

J. d.

Great service from Alasdair

l. g.

Great customer service

D. M.

Great!

M. B.

Polite and efficient

P. E.

Friendly helpful staff

T. S.

Very good service

K. V. W.

Always very helpful

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