Reviews of Wessex Garages Mazda Bristol. (Car Dealer) in Bristol (Bristol).

Wessex Garages Mazda Bristol

550 Reviews

311 Comments

Car dealer

Mazda dealer

Pennywell Rd, St Jude's, Bristol BS5 0TT, United Kingdom

Description

Information of Wessex Garages Mazda Bristol, Car dealer in Bristol (Bristol)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Wessex Garages Mazda Bristol

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Reviews of Wessex Garages Mazda Bristol

k. t.

I could not have been more happy with the service received from both Gary and Mark at Wessex Garage Bristol In buying my new car. Both Gary and mark made the process effortless allowing me to sign and arrange all documents online, and were an absolute pleasure to meet on Saturday when I collected the car. Nothing was too much trouble, and they were incredibly kind and funny! Thankyou both so much, I am in love with my new car and will definitely be back for the next one!

M. B.

Had to return my Motability Nissan X trail after 2 years. Only for health reasons as car was superb in every respect. Was dealt with by anneeli (sorry for spelling) who was extremely warm, professional and friendly. She helped get my wheelchair out of the car and couldnt do enough for me. She was very helpful and really seemed to enjoy her job. Thank you

S. B.

Quashqai main service completed by Wessex garages. Quite expensive and I am sure they used to clean you car for you as well but not now despite paying £260. I will consider going elsewhere for next service.

R. H.

Bought a Juke from here and the Sales guy Dan Bond couldn't be more helpful, helped to entertain my son with a pot of sweets and letting him play in the cars too...always a winner in my sons eyes! All the other staff we dealt with were very friendly too! Only negative...buy a decent coffee machine!! 👍🏼👍🏼

B. M.

Fantastic customer service, made the process of buying the car very easy.

J. S.

We visited as a family to look at Nissan Notes. The model that we wanted was not in stock, but Rossen Stanislavov even came in on his day off in order to show us the car. At all times he was helpful and polite. I would have no hesitation in recommending this dealership and in particular, Ross.

K. M.

I came in recently to have a look around and was looked after by Dan, he was very friendly and really informative and explained all my options to me without feeling pushy. I'll definitely be back in soon to hopefully purchase my new car!

J. W.

I went into the Mazda showroom for some information on the CX-5 and James Winward was more than helpful. Thanks to his help I will be booking a test drive with him shortly and I intend to purchase a car from Wessex Mazda.

A. P.

Picked up our 3rd car from Wessex Garages(Penny Well Rd Bristol) today,just like to say a big thanks to all the staff especially Dan who made buying our new car a straightforward and hassle free process,great service guys thanks again!

A. J.

I would like to thank dan for all the work he has done to make ready our new car for Christmas. From start to finish he has been an absolute legend and I will be back as and when any of our family members are in need of a new motor. Happy Christmas to all at Wessex. But especially dan.

S. M.

Picked up my brand new Mazda CX3 yesterday. Very impressed with the customer service from start to finish dealt with clayton collier. Was very knowledgable and happy to answer all my daft questions! I would recommend going to this garage.

B. S.

My wife and I have been here many times and always met with kind caring staff and a car shop that actually sells decent 2nd hand cars 👍

B. J.

Happy to buy my car from Wessex. Happy with David as he explained everything I needed to know about the car. Will recommend Wessex as it was all stress free for me and my family.

E. L.

Very good customer service. James W was very helpful from the very start to when I picked up my new car yesterday which I absolutely love. Thank you very much.

A. f.

Bought my car from Dave. Everyone was very helpful. He found me the car perfect car. Definitely be back and was a pleasure buying from Wessex.

R. G.

We had a great experience here, ably assisted by their knowledgeable staff; Nick in sales and Georgina in finance. We were looked after and didn't feel rushed or pushed into a sale. Bravo!

L. V.

Second time we've purchased a vehicle from Wessex on Pennywell Road the sales guys are not too pushy they are always happy to talk through the options and when you say no they respect it also if there is ever a problem they will get it sorted quickly we purchased a vehicle from Dan Bond this time who's a great guy to work with over the couple of days that we thought about it

V. P.

Thanks for being there already open before your advertised opening hours. And thanks for a quiet and friendly atmosphere while I waited for the car to be serviced. Was able to do loads of work.

p.

Went here a year ago the way we were treated we went elsewhere Used them today a different dealership fantastic service from the guy on the service desk walked my wife back to the car on collection promt call to say the car was ready and a first class wash 5 stars without hesitation

M. J.

Great service at Wessex. Dave helped my mum find the perfect car. Was very friendly. Made our experience special.

M. T.

We are very happy with our new Mazda 3. Clayton was very helpful and made the whole process enjoyable and stress free. We would highly recommend Wessex Garages.

D. L.

We found the staff extremely helpful and obliging and very professional. A real asset to the management and if they maintain this level of service the future for the company and Nissan is bright!

S. R.

Staff very professional and helpful. Clayton in particular was superb in helping us with options available and gave us a good deal for part-exchange. Bought an excellent car, with a two year warranty. Very content.

D. C.

The whole experience of buying a car at wessex mazda bristol was first class our salesman Taylor Coleman was lovely he couldn't have been more patient and helpful ,will definitely be going there again.

B. S.

First class serviceMy Qashqai went in for a major service and mot Was offered a loan car which I did not need Work was all finished when they said it would be Girls on reception were really helpful even though they were fairly new they were good A really good experience and very professionally dealt with 10/10

L. J.

Pleased with the service and the staff. Had a lift into Cardiff center and back . Car will need MOT in November and I have full confidence in Wessex garage.

s. d.

Very professional and yet still friendly car dealership. More than happy to spend the time explaining deals and taking test drives. Very impressed.

D. W.

Bought loads from Wessex Garage down feeder road always pleased till I was convinced by the family to use a Astra only had the car 3 months before I had a non conected accident in Plymouth after 6 years I think I'm cured and it's nearly my turn again so watch out I'll be back they still know me down the feeder and I'll have to look out up the Mall but I'll be back from Dave

D. L.

Great customer service and tasty coffee. Had a good experience and am happy with my car. Thank you to David and Warren for all your help.

A. B.

So happy with my new car!! From first visit to collecting my car the service was great and everyone was so helpful and friendly.. Especially Josh, thank you :)

K. H.

Great staff...lovely cars...

y. f.

Very good customer service. Smooth experience from booking to car return. Good detailed breakdown of the work and parts.

w. c.

Would definitely recommend, Staff extremely friendly and received excellent service from Dave Martin. Car was in great condition inside and out when i collected it, could not be happier. Thank you Wessex.

A. P.

Excellent customer service - particular shout out to Gary Roberts who went the extra mile when the computer system crashed. Took a bit of time to do the deal as a result, but worth it in the end. Great deal on a part exchange, and very happy with the new vehicle.

r. c.

Picked up my shiny new car 3miles on the clock

S. F.

Good dealer, nice salespeople and zero pressure. Recommended

L. R.

I’ve just got my car at Wessex garage , and I must say if your thinking of getting a car from there go to a great salesman name Nick , not like a lot of people and other garages he actually does what he says , and gets back to you when he says he will , makes such a difference when you get good sales and after care , thankyou Nick , great car to .👍🏻 Best lu Rose

i. s.

Extremely helpful staff, very good experience, highly recomend a visit!

T. C.

Excellent service and Sean is a credit to your business, thank you all again.

A. D.

Just had my car serviced at Wessex Mazda, car was picked up from my house by a chap called Clayton, Returned on the same evening even though out of hours And in his own time,car all cleaned Never had this service before, will definitely use again

D. H.

I bought a pre-registered Qashqai and found the whole experience simple and straight forward. They handled paying off my PCP finance and gave a good price.

K. A.

Very reassuring and helpful - Billy has been happy to answer all my questions, and also collected me/dropped me off on both occasions. All Wessex staff have been very friendly and helpful!

c. m.

Little muss understanding with the nissan paperwork asked me to sort out seems like dealers cant contact each other, car runs smooth after the service but tyre pressures have been lowered so now reading under the recomended pressure, dash cam was disconnected at the camera connection as its behind the mirror couldnt see the wire hanging out , thats fine but should of connected back after the service , or just pull the plug thats plugged into the centre console ,

r. l.

Just purchased new mazda cx5 through james winward. Excellent service from start to finish. Will be returning soon to purchase again.

D. D.

Excellent experience Clayton has a wealth of knowledge & made my purchase a breeze. Very good communication throughout. I highly reccommend Wessex Garage Mazda in Bristol.

l. b.

The service that Wessex Garages provide each time I visit is superb. Staff are super knowledgable and their customer service is second to none.

J. Y.

Excellent service from Wessex Mazda ,as both my wife and I are waiting for Hip and Elbow surgery ,her car was collected taken for servicing and returned later that day , Very pleased a job well done , Many Thanks .

S. E.

Pleased with my Nissan Juke for our company. Not much discount but it was still the best priced one that I found across the internet. Staff and service was excellent.

E. c.

Bought my car from Dave. He had me smiling and was happy to buy my car from him. Makes a mean Cappuccino also. Thank you Wessex

T. G.

Exceptional customer service from Wessex garages! Always have done! Keep doing what you do so well! Thanks to everyone at Wessex garages your the best!

K. H.

Excellent service, efficient and timely.

A. W.

I use this sometimes to charge my new Nissan Leaf. Very friendly and helpful staff, and a comfortable place to wait with a cup of tea or coffee.

S. H.

Bought a car from Clayton at penny well rd, So impressed that I sent my sister over from Cardiff to buy a quashai Same great service

b.

Perfect sale service. Carefree and luxurious.

A. W.

I found all the staff really polite and helpful. All the cars looked great I finally found the ONE! can’t wait to drive it home.

N. T.

Had a great experience buying a new Mazda2 here! Special mention to Clayton, who helped find exactly what we were looking for (and also tracked down some options we hadn't even considered) and kept us updated through the entire process.

I. D.

Unsatisfied that I had to wait almost 30 minutes after a call to say my car was ready as my car was blocked in by another vehicle. But the service to the car was acceptable.

S. K. E.

Great service and staff. Very happy with the purchase made and help through Dan Bond. Many thanks. 5 stars!

W. C.

Great experience from start to finish. Taylor was encredibly professional and helpful. I will be buying my next car at Wessex

H. M.

great service from Taylor and Stuart at Wessex garages Mazda I’m loving my little fiat 500 I have just picked up. Thank you so much.

J. P.

Very helpful staff, James in particular was very accommodating and understanding given my lack of car knowledge. Very satisfied customer!

S. S.

James sold us our new car. Nothing was to much bother, attention to detail knowledge great deal would recommend them

t. d.

Thank you to David. My son bought his 1st car and he is now very please. Definitely coming back when its time for my car.

D. N.

Fantastic experience, very apprehensive as not done for 13 years, Clayton did every thing promised and the car is great Wish I had changed earlier

m. f.

Bought my vauxhal vivaro ecoflex sport from them...very efficient team of freindly not pushy sales persons

S. C.

Brilliant service for my recall. All explained and went out of their way to help me collect and get my car out when I turned up late

J. C.

We live in Reading as local Mazda dealer had only 1 MX-30 in and was in use so couldn't even see it. Phoned Wessex up to arrange a viewing and test drive whilst in Bristol. This was stacked up against mini electric, fiat 500e and Renault Zoe. We met Gary and took us for a test drive. It's a very good looking vehicle especially in the tri colour soul red. What was impressive with Wessex was the relation to dealing with my wife who was buying it. We were looking at ordering and noticed the showroom model was the exact spec we were looking at GT sport tech and in soul Red. It had some extras on, they said a deal could be struck if we looked to buy now. We had a think now the mini is a good vehicle but pricey. The fiat a fun car and zoe functional. However the experience with the garages at fiat and Renault was not that good which out us off. Mini sales was very good but the charm of the MX-30 as a short range car but it's interior was a major factor. The main factor of deciding to buy over here Eden mazda basingstoke loss were the attitude of Gary and Georgina. Much more receptive and open, the fiat dealer sales were shocking. Deposit paid and we picked it up last weekend. Mazda also give free ev charger and install though that part is another story. Highly recommended dealer and staff.

G. D.

Friendly and efficient service provided by Luke, who assisted me through the test driving and purchase of my first car.

D. R.

Excellent service well above what was expected. Will definitely recommend this company and will get my next car from them.

R. T.

Came into Wessex Garages and dealt with Taylor, he was very helpful and professional and I couldn't recommend the garage enough. Will definitely be returning.

F. H.

Had an execellent service. David was very helpful and made my mums day with her new car.

O.

Very helpful team, didn't feel pressured to buy and they gave me a lot of useful advice around my options. Would definitely recommend

K. P.

Dealt with Clayton at pennywell, very happy with the deal and experience, turned the car around quickly and smoothly, Would happily recommend friends

J. J.

Excellent service from Clayton & the team at Wessex Bristol. Highly recommended!

A. I.

Great service from Nick really helped me choose the right car and very friendly and easy to deal with

V. S.

Fantastic sales service! Really helpful, really enthusiastic and supported us to get our first electric car 😄

n. c.

Brought my car in for service and the all time i was there was great they made me feel welcome and kept me up to date about my car would recommend thanks guys

J. W.

A very pleasant, swift and friendly experience buying our new Nissan Qashqai. It was the first new car I've purchased and the staff at Wessex Garages were very helpful indeed. We had a few technical issues having booked a test drive online through their website only to turn up and find out nobody was expecting us, but the guys in the showroom were quick to resolve the issue and I had a pleasant test drive and a good chat. I booked in for a second test drive so my family could accompany me and we were allowed to fit our 2 year old son's car seat in to the car and take it out as a family without the dealer present. This was something I thought was very considerate and allowed us to test the car without the watchful eyes of the dealer breathing down your neck. It gave us a better clue as to what it would be like to drive the car realistically. Having decided that was the car for us, and negotiated on price, I paid a holding deposit to get the ball rolling and things happened really swiftly from there. We went back to the showroom a couple of times to sign the relevant paperwork and they kept in close contact via phone and email. All in all a really smooth process and less than 2 weeks later we were back to pick up our brand new car. We had a thorough run through of every detail of the car and were presented our keys in a short revealing ceremony and we were off. Since taking ownership we've had very few problems with the car. It is a pleasure to drive and suits our small family needs perfectly. All in all a very nice experience buying our new car, and Wessex Garages will certainly be my first port of call when we need to replace the car in the future.

A. W.

Great customer service and friendly staff, it made the process of buying our car much easier.

N. B.

Great service and a friendly atmosphere. Thanks to Dominic for spending time with me and I will be buying my next Mazda from him.

A. G. (.

Just collected my new car. Everyone was really helpful. Delighted with the service.

M. M.

Excellent customer service the salesman dan found us the perfect nissan qashqai tekna with all the gadgets and more Couldn't be any happier Thank you !

I. M.

Friendly, approachable staff, with a great sense of humour, linked to a fast and efficient service. Five stars all the way.

R. C.

Excellent advice and customer service from Josh. The team at Wessex Garages Cribbs were fantastic - very pleased indeed.

C. H.

Great customer service, best price around and an uncomplicated procedure for pushasing our brand new vehicle. Thank you

T. C.

Thank you so much i am over the moon with the purchase of my new mazda. Very professional company, Highly recommended.

S. H.

Friendly professional staff, service and mot completed with a minimum of fuss. I would recommend this branch of Wessex without hesitation.

E. S.

Excellent service from my time at Wessex Garages. Would like to thank Dave for being very understanding to my particular needs.

K. S.

I initially visited the showroom and had a chat with Clayton, I then made the mistake of travelling to dealers in Bath and Gloucester to see what they could offer, I came away disappointed, I headed straight to Pennywell Road And was greeted again by Clayton, within half an hour a deal was done on my new car, this I collected today, the handover went very smooth, really pleased with my purchase, big thank’s to Clayton and all the team.

J. S.

Special thanks to Dave. Was very helpful and calm. I am also loving my new car.

L. M.

Big garage with a good selection of used Nissans. Friendly staff. Pleased with the car I purchased.

C. B.

Nikki White in the service department could not have been more helpful! Fantastic service, very efficient. Thanks Nikki :)

B. S.

Really friendly dealership, we dealt with Taylor who we couldn't fault. Would definitely recommend.

S.

Dealt with James W, fantastic communication and knowledgeable about the cars on offer. Thanks again, Shaun

M. B.

You had to wait a little bit til someone helped with your query, but otherwise they were friendly and willing to help.

D. L.

Fantastic sales staff, really knew their stuff. Very helpful after sales. Thanks to Billy.

c. b.

Great customer service form the sales team at wessex mazda, will definatley be back to buy a car for my wife.

P. B.

Henry was very helpful and patient with my decision about my Kia picanto great customer service

C. H.

On my recent visit James was an excellent help and answered all my questions for me, he made the visit to your garage a pleasure and all in all a top bloke.

j. e.

Clayton sold me my ‘6’ and I could not be happier. I could wax lyrical about the car, how it shames BMW, Audi and the likes - comfort, safety, elegance etc. etc. But principally I’m writing to people who may already know the ‘best kept secret’ and want the car but don’t know where to buy from. I live in Dundee, Scotland. Not exactly down the road. Spotted the car with low mileage and spec I wanted and from then in Clayton was amazing. Instant answers to every email question (even when he shouldn’t have been working!). Clear, helpful, relevant. Gave me a brilliant/fair price for trade in on my fiesta and then arranged to drive the car up to Dundee and take the fiesta; all earlier than expected and exactly as promised. I’ll be back for my next Mazda I’m sure! Now that 30 year anniversary mx-5 does look rather gorgeous... Thanks Clayton. 110% recommended and thanks for going the extra mile!! Actually extra 500 miles!

L. H.

Apart from the torrential rain whilst driving up from Clevedon the day went to plan,very smoothly and staff are always friendly and helpful. Thank you

T. S.

Thank you for the assistance in purchasing our new car. We found Clayton not pushey and very knowledgeable.

S. L.

What a great experience at Pennywell rd branch, we are 100% happy, thanks very much to Clayton & Warren for their friendly and professional help 👍

A. A.

A lot of varieties of cars 🚗 available for everyone's taste

S. a. D. “. T.

I only live by wessex Garages i pass by everyday and i see the staff at the Garage always keeping the cars clean and the garages are really tidy and staff are really polite

T. B.

Amazing experience at Mazda Bristol was passing through killing time. Ended buying a car. Thank you taylor

R. A.

Good attentive service. Always stop to charge my EV and I get offered a cup of tea everytime.

G. A.

We did have a few hiccups with the car selected but all credit to Wessex with excellent communication and resolution skills.

E. S. O.

Very personal and caring approach by the staff...I felt so much at home. Will definitely refer my friends and contacts.

B. M.

Great car, good service, don't like giving many discounts

i. i.

Had an amazing experience! Sean, Mark and Clayton all have wonderful customer service and exceptional knowledge! was a great experience, and are very happy with our purchase!

G. B.

Couldn't rate the experience highly enough, from the start to me picking the car up Clayton was more than helpful. Any questions were answered immediately or he phoned within the hour, all paperwork was seamlessly done and even picked me up from the train station. Fully recommend Wessex this is our families 3rd car now and I'm sure we will return. Many thanks, Gareth

M. S.

Very impressed with this dealership. Honest and good value. A breath of fresh air!!!

P. H.

Really happy with my Kia soul great customer service from Henry.

C. L.

Great service from Nick I love my new mazda 2 made everything simple and easy to understand

M. P.

Good service, personal touch with interest taken by the manager Mat too which went down. fast and efficient process and good price

K. J.

Brilliant service, sales staff were friendly, efficient and knowledgeable. Definitely recommend.

P. F.

Was helped by James and he made sure we got the car we wanted at a reasonable price.

A. S. M.

They stock a wide range of good used cars as well as own new onesi

S. D.

No problems, clear communication, friendly service department, Efficient polite staff and service. Thanks

J. L.

Fantastic service from Danny B. Will be back again in the future. Really happy with the deal.

G. B.

Great customer service. Very friendly and helpful

T. T.

Clayton Collier sold us our new car. He was brilliant and so helpful. He found us exactly what we wanted at a very good price, nothing was too much trouble. I would recommend going to this garage. In fact we have bought a couple of cars from them now. Great service.

T. K.

Dirty car dropped at the garage, clean, serviced car collected 5 hours later. No complaints!

A. C.

Great service throughout and both Nick and Warren were very helpful with information and suggestions.

A. T.

No response to leaving messages on answerphone, and slow at parts counter.

T. M.

Great experience from nick made buying a car from distance easy and enjoyable

M. W.

Great service from Dominic Henderson. Very happy with my new mx5

R. B.

Great selection of cars. Especially interested in the Qashqai by Nissan.

B. M.

Great service from nick was easy to deal with and very polite. B. Murphy

D. S.

Always a good experience, my next car will come from Wessex

T. O.

Excellent all round! James and the staff were particularly helpful throughout!

H. S.

Went looking for a new car, staff very helpful and informative.

j. m.

It’s been a pleasure dealing with Dominic and helping come to an agreement that suited me to get the car I wanted. He explained everything to me and my parents so we understood it and overall a great salesman. Also helping me to get the car within 3 days of me initially going in to test drive one. 100% recommend Dominic.

R. T.

Always easy to deal with and I get my parts hand delivered with a smile.

T. O.

Some good deals possible, service plans costs a bit much

H. C.

Happy friendly staff nice choice of cars

m. s.

purchased a car from dominic henderson amazing customer service

S. K.

Service department were very helpful and resolved problem quickly

C. S.

Good service and excellent time keeping. Car was ready when expected.

C. C.

Matt picked up my car and brought it back very professional and very friendly.

M. B.

Great service from James (Perry), everything dealt with quickly and efficiently.

S. D.

Great customer service, parts desk very helpful

A. C.

Good dealership with EV charging and helpful staff.

E. C.

I havent had to buy a car in years and was nervous at the thought, but the staff at Wessex were very helpful to me and my husband. And helped us find the perfect car. Dave had made the experience easy for us. And we are extremely happy with our car and the service we received.

L. S.

Really happy with purchase. Thank for your help nick

G. A.

Quick fast efficient , friendly staff , very pleased with the whole experience

D. M.

Very good service, quick and efficient. Service done whilst I was waiting.

R. S.

Great service from Cardiff Kia Penarth Rd.

M. A.

I had a good customer service from David.

B. P.

Very happy with deal and a lovely car

B. A.

Great experience from your sales department. Thanks

a. m.

They sell cars. Mainly Mazda ones!

M. H.

Very helpful staff and clean toilets too.

r. p.

They Try to help.

S. H.

Great place. They know their stuff and are extremely helpful. Would definitely revisit. Can’t fault them. So different from many garages I’ve been to 👍👍.

C. G.

Massive thanks to Josh and the team for making things so easy.

R.

Very polite, efficient and friendly

F.

James is very helpful, great experience and would recommend

c. j.

very happy with service very knowledgeable older gent

S. S.

Great customer services, clean and very helpfull

S. U.

Helpful staff, quick and easy service.

D. B.

Service actually undertaken at Hadfield Road, Cardiff.

V. L.

Great people here... Great service

D. J.

Friendly staff, never busy and always free to help

D. H.

Nice staff clean showroom

p. g.

I recently purchased a used X Trail with finance through a 3rd party. I received exceptional attention by various members on the sales and finance teams from the initial visit, to test drive and finally collection. I was not disappointed in any way through the whole process and on collection the car was covered in a black drape before being revealed. It had been prepared to a very high standard. I look forward to the first service in 5 months time and have no reason to believe the experience will be any less satisfactory. Thank you in particular to Martyn for his dedication and attention to detail. I am happy to rate my experience highly and recommend the dealership based on the professional service I received Thank you.

A. S.

All good staff friendly gob done

P. P.

Nice cars little low on staff for help and assistance

c. w.

All as it should be ,quick ,professional and polite ,happy days

B. V.

Good customer service 👍

S. B. “. 3.

nice place.

A. H. W. D.

Friendly staff. Very helpful and totally recomend

s. p.

Excellent service and pleasant staff

M. g.

Good customer service, highly recommend

M. W.

Amazing customer service reccomend to everyone!

M. D.

I am really pleased with service I received today

C. D.

Great experience provided by a professional company and their competent salesman David Facey backed up by his Business Manager, Warren Hay. Delighted with our used car that was immaculately prepared for viewing! Excellent communication throughout making the trip of 125 miles to part exchange well worth it! They deserve success in a very competitive market place, we wish them well

N. M.

Perfect and quick Mot and maintenance. Thanks

t. b.

good service and very good and helpful advice on everything

G. J.

A very friendly and dair car dealer.

D. P.

Great service from the aftersales team

R. B.

Very nice place to visit and helpful staff

g. g.

Good cars

C. T.

Car show room, help full staff

A. U.

DEALT WITH JAMES W, VERY KNOWLEDGEABLE AND THOROUGH. WOULD RECCOMMEND

G. B.

Always good service. Friendly

S. G.

I go there in weekends and saturdays with my mum

V. H.

What a great experience I've had of buying a used vehicle from Pennywell Road Bristol! From the start of my search to driving away today, James Winward kept me updated with the progress, whilst the team got my used vehicle to a showroom condition ready for collection. 5 stars for a very pleasant experience . Would definitely recommend and visit again for future purchases.

D. W.

Very nice used the garage for years

S. A.

Very helpful staff

A. M.

Very helpful no problem.

K. W.

Friendly service team

N. D.

Cramped and old fashioned hard to see cars

A. G.

Friendly staff, do the deal

B. F.

Brilliant service many thanks

G. F.

First class service as always

S. P.

Staff are really helpful

M. M.

Cool cars

R. C.

Had two lease cars from Wessex Garages so far and both have been delivered to us on time and in good working order. Phone calls to organise delivery we’re courteous and friendly. Would definitely use again.

D. E.

Great prices on finance

M. B.

Ok place

M. W.

Thank you James for your help.

S. O.

Always excellent service

J. H.

Great customer service,

L. F.

Always cheerful and helpful

r. g.

Nice and friendly staff

J. T.

Very efficient and helpful

J. T.

Helpful

T. K.

Great!

I. B.

Bought a new MX5 from Wessex Garages, Bristol. James was extremely helpful throughout, from test drive to ordering and collecting. Car was initially a factory order, but available sooner than expected. James kept me updated, and sorted out outstanding issues from the car viewing before I was due to collect it, so there was no extra delay. Overall the whole process was simple, efficient and very friendly, a very good experience.

D. P.

Superb customer service

A. A.

🔟⭐️

R. N.

Tidy

M. W.

Excellent

C. G.

Good service

J. L.

Very efficient

c. c.

Service was good

S. P.

Great service

S. S.

Good experience

i. h.

Perfect service

A. H.

Really approachable people and a thoroughly good experience buying a used car from Wessex. They sourced exactly what I was after quickly and accurately, and walked me through the buying process with minimal fuss. Even delivered to my door late on New Year's Eve as I just couldn't get to the garage myself - thank you James, it was really appreciated! Really understood my needs and kept them in mind with the utmost professionalism. So far I'm really enjoying the drive, too!

H. W.

Jake delivered my new car to me and the service received from him and the sales team was fantastic. I felt like an extremely valued customer and would highly recommend Wessex Mazda Bristol and the team. Thank you again

a. m.

Bongo

D. J.

Thumbs up.

R. M.

Good choices

D. H.

Very helpful

G. G.

Cool place

B. W.

First class

D. P. 4. R.

Mazda dealerships

B. B.

M. B.

s. g.

D. S.

Just had a minor service here, price was as stated plus two tyres that were needed. Kept me informed throughout the service, check list of everything they did provided, even a video of the safety inspection process posted online!

C. P.

M. F.

I bought a car and couldn't fault how the sale went. The salesperson was knowledgeable and the car ready on time for collection. Unfortunately, the aftersales was a bit of a let down. I tried contacting the dealership twice with a query and never got a response so gave up and contacted another dealership who resolved the query straight away.

A.

Came down from Manchester to look at a car and received excellent service from Taylor. Car was practically spotless ready for my visit. He even arranged to have the car driven from Bristol to Manchester in a matter of days so I could have my car as soon as possible! Cannot fault the service and would definitely travel 2.5 hours to buy a car from there again!

A. B.

After driving a company car for many years it was time to purchase my own vehicle. Initially talking to Warren then meeting James for a test drive leading on to buying a car which I am extremely happy with. Thank you James and Warren for your patience, kindness and superb service it was much appreciated.

D. K.

Every issue I've had with car has been fixed or clearly explained the reasoning and to why I may be experiencing certain faults with car and how to avoid them happening in future. Very friendly welcome when u first enter showroom offered a drink and sit down area. Well organised set up.

v. a.

What a truly wonderful experience, after some searching for the right vehicle I ventured down to Wessex after Great feed back from friend! I must say the staff offered superb friendly service, with out being over familiar. The salesman (mentioning no names) dealt with me in the most professional manner with out the usual hyperbole. I received the best new car experience to date and I never buy simply on price but on this occasion... Wow what a deal I had! Thanks to all At Wessex!!!

C. d. N.

Great experience with Clayton at Bristol Mazda. He listened closely to our needs and worked with us to find the right solution to our requirements. Purchasing a car was made very easy. Thanks also to Warren for the extra help in getting us sorted.

M. D. (.

Great service but the cleaning of the interior was poorly done and they never even opened the boot as that's part of the service. The windows were dirty aswell. Looks like they only changed oil and filter. The car is great apart from the drivers and passengers window do not remove any morning dew when opening them as the seals do not touch the glass. This is a new car and it's not good....

F.

I was very pleased with my experience at wessex garages. I dealt with Billy who was incredibly helpful and had a very good knowledge of the cars. He understood my requirements and delivered a great level of salesmanship to highlight the key areas of the product to match. Nothing was too much trouble for him and delivered everything he said he would. I can safely say I have walked away with a great car and a feeling that I have made the right choice. Thanks again Billy. Fraser

J. M.

Mark mayled is a very polite salesman, he’s really done an amazing job going through the process of the mobility car, keeping us informed of everything happening with the car. he’s gone above and beyond for us and we are so grateful. He is a great salesman and should be highly recommended throughout the dealership.

N. B.

We'd previously had a decent experience with Wessex Nissan when we bought our Qashqai from their Cardiff branch, however when it came to purchasing a replacement second car in the form of a Note, Daniel at the Pennywell Road branch stepped it up a notch and more than exceeded our expectations. We live near Carmarthen but knew the vehicle on offer was the right fit, so most of the work was done prior to visiting the showroom which made the process a lot easier. I understand he's fairly new to the branch, but what a hire! Being not at all pushy, polite, friendly and very accommodating of a whirlwind 3 year old in the showroom made for a pleasant transaction. He also provided us with a fantastic recommendation for dinner to boot! (The Gloucester Old Spot) We shall definitely be looking to use the branch and Daniel again. (There's a Nissan dealer 2 minutes from our front door, and I'd still drive to Bristol!)

P. B.

Just purchased a demonstrator CX3 from the lovely guys at Wessex Bristol. Couldn't be happier with their selling technique. Glynn our salesman didn't pressurise us and was very honest and really clear at explaining the features of the car to someone who hasn't owned a Mazda before. Adam took us on a really good test drive, Gareth in services was also helpful and Sam was the perfect business manager. Finally we'd like to thank the cheerful driver who picked us up from the railway station. We were prepared to travel for 2 hours to Bristol as Mazda Wessex were able to offer the best deal. A friendly and stress free experience!

R. W.

I bought a used car from this garage, and my Sales Executive was Ayad Abdulla. He was helpful from the start, and was able to answer any questions I had about the vehicle. He was very accommodating, even when I needed to change my collection date multiple times. He went the extra mile by showing me how to set up the Bluetooth on my car before we drove away. Very good service, and I am pleased with the car. Thank you.

R. J.

Having found the car I was interested in online I dealt with Dan Bond in the dealership. He could not have been more helpful and was a pleasure to do business with. He understood the deal I was after and we reached it with little fuss. Aside from a hiccup over insurance (largely the fault of my insurer), handover was smooth and trouble free. I've had some poor experiences with another Wessex dealership & I was very uncertain about using them again, but Dan and the team in Bristol went a long way towards redeeming the Wessex reputation. If the after sales service lives up to sales then I will be more than happy.

A. S.

I travelled all the way from Lincoln and to my delight my new car was as described. Everyone at Wessex was very friendly offering me a coffee as I arrived. I have to say a special thank you to Dave. He made me feel like a valued customer and for that I am truly grateful.

A. M.

Outstanding service from Clayton, Georgia and Neil while buying a used car from Wessex Garages. They made the whole experience very pleasant. Car was a good price as well.

M. J.

I received great service from Clayton when buying my car. There was a small issue with one of the switches, and he was a great help in resolving it. Would recommend them.

J. S.

I saw a vehicle online and rang up to go in to see it, James who I spoke to on the phone greeted me and had already got the car ready and parked at the showroom entrance ready to have a look at it. The car was just as described and in really good condition with only 17K miles on it. James took me out in the car and then let me drive it back which was very helpful to see if the car the correct for me. James already knew that I was planning to go with a third party finance company which were offering me a pretty good price. James came back with a much better deal on the vehicle which included breakdown cover, Gap insurance, Extra 2 years warranty and their Nissan Premium care package so on the day put down a small deposit and then 4 days later went to pay the rest and drive away with the car. Along with this they done a full service on the car as well. Amazing dealer and was a pleasure doing business with James who helped me out a lot.

J. S.

The young man in the store was fantastic when helping myself and my Nan choose her new car. I think the boys name is James. He was very polite and patient with my Nan and she really appreciated that. Would highly recommend James if visiting Wessex Garages Mazda Bristol.

B. S.

First up, I didn't want to buy a new car, that was not my goal and I still wish I could have fixed the old one. So they tried and failed to fix my old mazda3, I knew it had problems but they said it was just a new battery that was needed. A mile later I decided that it was slightly more than the 240 quid battery they just sold me, as I sat at a junction in the middle of Bristol for an hour. Wife and I had weighed the options, scoured the finance podcasts, we knew where we were with money and what we could afford. A (good) replacement second hand vehicle would be 7 grand, with naff all for the old one, a new 14 and half grand car cones down to 11 grand with the scrappage scheme, so it comes down to what we could afford per month and what we were happy value wise in 3 or 4 years. We sat down with Gary who was just ace, second day at Mazda but had been on the industry for a lifetime, already knew his stuff, we discussed everything at length, including how much I'd get off for the inconvenience of breaking down on the middle of the city immediately after being 'fixed'. Words were had with Sam, also ace, boss man. Finance was looked at. I didn't want to buy a car, but I didn't want the stress of wondering if the old one would break down every day for the next 20 months, before the diesel ban comes in. The 2 guys were very open and honest, and genuinely wanted the best deal I could get for our budget. Eventually they found a new 2019 model, top of the range sport, for less per month with extra coverage than the lower spec 2020 model, couldn't choose the colour but the car will be worth the maximum amount in 42 month regardless of what happens to it, and it's all bells and whistles. This ended and was a good experience considering where my head was at.

J. B.

I received great service from Clayton when buying my car. There was a small issue with one of the switches, and he was a great help in resolving it. Would recommend them.

P. R.

I found something out just by pressing button's to see what they do and found out something very interesting about my Nissan Micra 2018 car there is a simble that looks like 2 speedometer "1 going up" and the other "going down" - click on the speedometer going up that's on the side of the steering wheel and soon as you click on speedometer going up towards the windscreen straight away click on the button with and "SET - " it will be set at 20mph but if you click on "RES +" you can raise the speed up for example from 20 to 25, 30 and so on if you constantly keep the button pressed down - but if you press the SET - Or RES+ doing separate clicks it will go up or down 1 number at a time for example 20, 21, 22, 23, 24, 25 and so on - - > so you can set your speed to 20, 30, 40, 50, 60, 70mph so you won't get any more fines - don't forget soon as your click on the speedometer that's - that's on the side of the steering wheel that's near the windscreen straight away click on the SET - (and then set your relevant speed) also don't forget to click on "SET -" Or "RES+" to bring the speed up or down to the speed you want - so if its on 20mph and you need the speed at 30mph click on "RES+" to bring the speed up to 30mph and if you want the speed from 30mph down to 20mph just click on the SET- - - > you'll know what I mean cause putting photo's to show what I mean - - I've got the Nissan Micra 2018 "clean diesel" I was told the diesel cars that are clean diesel's are fine for the future via the dealer - just to let you know soon as you press on the speedometer button going up it will Show you the words "Limit On" straight away press on the "Set -" then set your speed.. Hope this has been helpful

K. D.

Excellent car service as usual. Friendly helpful staff, everything done on time. Even when the part I ordered was the wrong one, they immediately offered to sent correct item to my home and it arrived a few days later. Ken Dolbear

K. H.

Paid a visit to Wessex Garages, Pennywell Road, Bristol to have a couple of things checked. Usual polite and friendly greeting and coffee appreciated. The two issues I needed them to check were dealt with efficiently and timely. Buying a car is a personal decision, but I like Nissan and the people in Pennywell Road always look after me.

J. R.

We were impressed that on arrival it was clear that we were expected without having to explain why we were there. Every staff member greeted us as they walked past throughout the duration of our visit. Our sales executive, Nic, worked tirelessly to satisfy our requirements and bring our discussions to a satisfactory conclusion. All-in-all a good experience.

d. b.

We were travelling up from South Devon on a sunday to see a Mazda Cx3 at a different dealer in Weston. As we were ahead of time and i had seen details of another CX3 at Wessex Garage, checked to see if it was available, it was , so made detour to Bristol - so glad we did, the car was in great condition, very low miles and less than year old, Clayton explained everything in very friendly, relaxed fashion, no hard sell. Offered a reasonable part-ex on our current car, but advised to try selling it privately in the week we had before coming back - we did that and happy days we sold it to first person to view. Went back up on train the following Saturday, Clayton picked us up from station, again a very relaxed experience at the showroom , same with Warren who was sorting out the paperwork. My wife ( who will be driving the new car ) is absolutely chuffed with it, and also passes on her thanks for the great service we received. I have a couple of very minor things i need to chase up on, but overall i would highly recommend this dealership.

M. C.

Good service especially from friendly Sales Executive Clayton Collier who handled my purchase of a used X-Trail very well. Only slight problem being that the vehicle I had travelled to see wasn't on site when I arrived as I'd been assured it was before setting off. Fortuitously, a very similar alternative was sourced and collected from Cribbs Causeway whilst I waited and that was the car that I actually purchased, so we got there in the end! Unknown to myself (until website checked on the evening) the car had been discounted at Cribbs to below what I was quoted on the day, however when this was pointed out the difference was refunded without fuss and paperwork amended accordingly. Overall satisfied with the experience and very pleased with the car.

M. J.

My only only negative comment regards waiting in line to be seen at the service desk prior to collect my vehicle. I estimate it took a minimum of around 15 minutes to be seen! Maybe there were problems with the paperwork but the two staff were getting up and down from their seats all the time I observed them. The system seemed cumbersome and didn't seem to flow smoothly. Nevertheless, my server was polite and helpful. Importantly, I appreciate the garage location in Easton rather than Cribbs Causeway.

C. B.

I would recommend this garage very much. When I bought my Mazda everyone was very courteous and helpful - not pushy. James Winward was especially helpful and made the experience very easy and fun! I had to travel some distance to the garage but well worth it. Thank you.

A. M.

Recently bought a car from here. Had the most helpful sales executive. . . . Thank you Rhydian! Made every part of the buying process easy and convenient. Quick to respond and happy to answer any questions I had.

H. P.

Thanks to James Winward for going the extra mile in helping me upgrade my car. Very happy with my brand new car at a very good price. I would definitely recommend Wessex Garages and James to friends and family!

I.

Driving through Bristol on route to London before heading to Germany, and noticed rear brakes grinding. Rang Wessex on the Saturday morning who fitted us in, diagnosed the problem (rear brake pads) and made the repair by 1330 the same day ! Thanks to Stacey and the Wessex team for looking after us(and the dog) so well - and averting what could have been a real drama. Brilliant service, strongly recommended - will definitely use again !

J. R.

Sales chap extremely friendly, although does need training in the product and warranty aspects. Unfortunately the after sales service is extremely poor. Very disappointing, although the car is fun to drive, pity the dealership doesn't live upto the product expectations.

A. E.

Very happy with our new CX3 - Clayton was brilliant, very knowledgeable and made it stress free. Car arrived sooner than expected which was great! Thank you Clayton for your great service.

S. M.

From start to finish the sales guy, Nick Whincup was outstanding. Answered everything we asked, was honest about what options there were, was never pushy or forceful and felt like he had plenty of time for us. At no point did we feel rushed or hassled into anything. Once we had chosen the car we wanted (a Qashqai), the paperwork was sorted and all information was there, or we could be told what we needed to know. On pickup the handover was pretty good, the car was presented perfectly inside the showroom, and Nick even fitted the new floor mats for us. Would definitely recommend, and would use both Wessex (and Nick) again in the future. My dad has had four cars from there in the past as well and never had any major issues. Well done to all at Pennywell Rd from the Maker family.

L. I.

My mum bought my car from Wessex Pennywell Road. We had a pleasant time finding my car. It was made easy. Hats off to Dave who was very nice to me and made my buying experience so easy. Thank you. M.W

K. E.

I saw the car I was looking for in autotrader. For a laugh, I asked for a trade in valuation on my Wife's 207. The price of the car I was looking at was on a par with vehicles on eBay, but who wants to risk a car purchase on eBay? Maybe £500 but this was a bit more than that. The trade in value was fair. Went to a couple of other dealers on the way to Wessex but did not like the 'Salesman patter'. I disliked the screen prices differing from the Web price. We were a bit disillusioned when we pulled up at Wessex as up until this point we had only been met by pushy salesmen. As I parked my phone rang and it was James from Wessex. I hope it was a coincidence and not a tracking virus put on phone by the ad on autotrader! James came out into the cold December afternoon to meet us, a plus point, not just waiting in the warm showroom. Deal was done, car promised just after Christmas. Picked up car, lovely drive, very happy. Had a couple of follow up emails and calls checking things were OK. I can't praise Wessex enough. 2 very happy Panda owner (well my Wife is happy with her car and so I am happy. She told me so!) Thank you James

A. B.

Used for service and parts. Easy to book online. Freindly and efficient staff. Really good communication via text with clear job status and car health check.

O. e.

Staff were knowledgeable about their products. They were honest and up front always looking for the best deal for the customer in front them. Thank you. The reason for a 4 is I'm not keen on the amount of time it takes to full in the paperwork and to then go through it all. I understand it is a necessity, I just don't like it

J. A.

Good location, easy to find by car. Close enough that you can walk into the city centre, leaving you car to be repaired

d. m.

I recently bought a car Wessex garage Pennywell road and was looked after by Billy . I must how satisfied I was with the service I got from him . He was friendly , knowledgeable and very easy to talk to , I was very impressed .He is a very good asset to the company and I would definitely recommend anyone looking for another car used or new to call into this garage .Thank you

D. &. P. L.

First I have to say apparently being forced to use a Google account to provide feedback seems unnecessarily restrictive and seems typical of this company I am not sure they really "get it". I am using my wife's account. That aside I would alert everyone to very poor communication and delivery on straightforward promises. My experience of buying a second hand (15 plate, 3000 mile) Qashqai has not been good. I was promised the car within 10 days and was assured this was easily achievable. Despite leaving a number of messages to ask the salesman to contact me to confirm delivery I was told that these were not passed on, either they were not, bad, or the salesman lied, worse. Eventually I was told with one day's notice that I couldn't have the car when expected despite being told originally there was plenty of time. Apparently the salesman was going on a training course that he didn't know about. True customer service would have ensured I had the car when promised whether the salesman was there or not. The actual sale process seemed cumbersome being passed to different people to complete different processes, rather like the salesmen in Are You Being Served for those old enough to remember the program. Unfortunately the tale continues as when I got the car home I spotted a problem with bent trim in the boot. The garage immediately arranged for someone to come and pick it up and repair it. At this point I was quite pleased and thought they might redeem themselves. Unfortunately the repair was simply to put a screw through the trim into the side of the car, there was no contact with me as to whether I thought this was acceptable or why they thought it might be. A call to Nissan Customer Service resulted in me having to take the car in to Wessex for them to take pictures to show Nissan. I had a pleasant chat with Rachael in Service who agreed with me that the repair would irritate her and she explained that she would contact Nissan with the details and ring me on Monday or Tuesday, all seemed fine and once again I was thinking they might redeem themselves but guess what I am still waiting and resisting chasing them up yet again. I have decided to give them 1 week but what confidence can I have going forward? I still like the car though and perhaps this is part of the problem, they are finding it too easy to sell Nissans! One other thing the chap who delivered my car back set off and immediately started using his phone, I stopped him and asked him to make his call while stationary, which he did, but if anyone from Wessex reads this please ask you staff not to drive and use the phone especially at the very start of the journey nothing you do can be urgent enough to justify this. Peter Langton

E. B.

James Winward pitched it perfectly with us when we came to buy a used CX-5 - helpful and informative, but never pushy. The process was as easy and pleasurable as buying an approved used car can & should be. And we are very happy with the car. Thanks to all at Wessex Mazda. We would definitely recommend them if you are in the market for an approved used Mazda vehicle.

A. N.

Excellent service - Excellent experience We were assisted by Charlotte today, she was so helpful and kind. Very patient with us and she answered all our questions. Wessex Garages is very lucky to have her. 100% satisfaction!

G. F.

I just picked up a Nissan Juke from Dan in bristol Nissan- he was brilliant he made my experience of purchasing a new car brilliant. He made us feel comfortable from the first moment we arrived, and was so helpful throughout, couldn't be happier.

E. F.

Happy with overall service. David and Warren were very helpful. Haven't bought a car in years and they made me feel at ease in doing so. Have told all of my friends.

R. T.

My wife is a very happy woman now having bought her car from Wessex. David was splendid. Took time out to explain to us everything and didn't make us feel pressured.

N. R.

I bought a Mazda CX-5 boot liner from Wessex. Good price and genuine product. Problem was Parcelforce managed to lose the parcel. I contacted Wessex and they immediately sent out a replacement at no extra cost to myself. Dewi from Wessex kept me updated regularly and was very apologetic even although this was Parcelforce to blame. The liner arrived today and is just what I wanted. Good company and very responsive to the problem with the carrier. Well done Dewi. Norrie.

M. G.

Picked up my new car today from Wessex Nissan. Excellent service with great customer attention. Billy provided all the necessary information and was most professional in all he did. I would recommend this motor trader without hesitation

J. N.

Can't recommend these guys highly enough. Nice and easy to do business with, giving open and honest advice throughout the sales process. They helped me work out a deal that enabled me to come out of another manufacturers PCP and buy a brand new Kia Rio (which I am over the moon with) whilst matchign my budget. From initial contact and through post sale, they have done all the "heavy lifting" to make my life easy, the experience an enjoyable one and most of all get me a superb car!

H. A.

5 star. Dealt with taylor on the sales desk as I wanted to trade my qashqai in but still had a year left on my hp. He did all the paper work and helped me get my new car. Explained every thing on the test drive Never felt pushed into buying extras i didn't want, within 2 weeks I was driving my new car. Have recommended you to family and friends and already had a friend purchase a car though taylor.

T. H.

Daniel Bond was an outstanding sales executive, I needed the car sooner than the date of collection and everyone at the penny well road have been a delight, moved man and mountain to get me the vehicle when I needed it, and got me an incredible price on an equally incredible car. Can't recommend Dan enough

F. R.

really good experience at wessex cribbs causeway... offered me a brilliant deal. first class service, would highly recommend. Josh was our sales guy who was really friendly, helpful and not at all pushy. best car purchase I have ever made. Love the juke and have nothing but good things to say about the service

B. W.

Great team - Martin and Nicky were especially very helpful - both a pleasure to deal with. I would defiantly buy a car from Martin again. I love my car and was really happy that it was in perfect condition.

S. A.

I have just bought a Mazda 2 from the Pennywell Rd branch. The experience from start to finish was amazing, I was really well looked after by Clayton and later the business manager who both expertly answered all my queries and made sure I was happy with everything. The selling is not at all pushy which is lovely and I was given a good price for my part exchange. All of the paperwork is done via the portal that is easy to understand and navigate and makes the whole process very smooth. The car was prepared beautifully with a new set of mats, I am delighted with it. My first experience of buying from Mazda has been 10/10 and I’m sure I’ll be back

Y. V.

I have bought used Honda CRV very recently from this place. I was very happy not only because of the wonderful car but also because of service provided in the Wessex Garages. I would like to thank Nick Whincup, who sold me the car. He was very helpful and answered all my questions related to purchase. Very good experience!

L. N.

Recently purchased a secondhand Nissan Qashqai with the help of Dan. Excellent service, couldn’t do enough for us & Dan helped to find our perfect car. Thank you, we will definitely recommend Wessex Garage & will be back in the future.

c. r.

Great customer service by Mr Henderson, great deal sorted out for me to fit my budget and preferences. They were able to organise everything in advance for me to be ready for when I returned home from a 3 month trip.

M. L.

Very good service received, no fuss and the car came back spotless. Would recommend, .

M. S.

I went out on a limb a bit with Wessex as I had never used them before and bought a car on spec as I am 200 miles away. All I can say is I need not have worried. The sales advisor Dominic was true to his word and the car was exactly as described and just what I wanted. I spent the next 4 hours a happy man driving her home with the radio on! I would definitely buy from wessex again as they have restored my faith in car dealers. In the words of Yoda......happy I Am!

M. B.

I can thoroughly recommend this garage, buying my used car here was a trouble free experience. David Facey and Warren Hay were most helpful, efficient and courteous throughout the process and the car was presented in immaculate condition. Thank you Wessex.

D. O.

Decent enough service price was good, don’t do collection on Sunday so don’t expect to drive a car away on a Sunday if you pop in and buy that day ! They filled the tank with fuel after some bartering so pretty pleased all in all.

B. S.

I had a very pleasant experience when purchasing my latest car. I was looked after by Dominic who was polite and helpful in helping me choose the right car. I’ll look forward to my next purchase.

J. J.

Excellent customer service and communication, was a pleasure buying our car from Wessex Mazda and James our sales executive made everything really smooth and hassle free. Will definitely buy from them again.

A. G.

Bought a second hand Qashqai recently. Bilai was great helping me choose a car and went all out to make the whole experience painless. Had a few problems and the service department were out standing rectifying them.outstanding

P. E.

Such a first class Service I experienced with Mazda Bristol, Miss Charlotte Thomas (sales exec) was truly so professional, knowledgeable about all aspects of Car sales and finance options to make owning a new/used car a non stressed process, I test drove the new cx 5 such a pleasure now looking to buy one, thank you again Charlotte I hope Mazda Bristol know that in you they have the Best. Mr Robin Elms 05/04/2022

J. J.

Visited this garage today with the intention of purchasing a vehicle. Despite very unhelpful management staff, our sales representative BRADLEY SAUNDERS went out of his way to help us from the start, from greeting us in the car park, discussing all of our options, taking us for a test drive, providing us with refreshments and genuinely taking time to make sure all of our requirements were thoroughly investigated. This kind of service provided by Bradley is sadly rare these days and management should recognise his outstanding manner towards customers and learn from it. Thank you Bradley, The Jones family

J. C.

Bought a car for my wife and Dave was excellent in looking after us. He was very helpful and made sure both of us were happy. Thank you to Wessex.

E. N.

Bought a 3yo Nissan Leaf from them (dealing through James, who was cute), overall all good experience though don't expect to haggle as they wouldn't budge so if you want a deal look elsewhere. The car I bought was around £9k and I appen to know it was sold to them for £7.9k which is reasonable for a dealer I guess given new tyres, checks, valet etc etc. Oh and have your insurance on standby if you are a first time driver as their insurer won't insure you.

H. L.

Really happy with the service at Wessex Mazda Bristol. Really well looked after, issues and requests dealt with promptly. Billy has been great, making sure we are happy and have what we need.

N. S.

My husband and I called into the Wessex Garage this morning ( Saturday 29 December) so I could test-drive a 7-year old VW Eos convertible, and possibly in part-exchange for my Nissan Micra. The sales team, led by Nick, could not have been more helpful or friendly. The car we bought was already in excellent condition, and was then given its MOT and valeted. We took her for a very successful test drive. All the paperwork was completed, with Georgina and Warren guiding us through the piles of paper to be signed. Then Nick emptied all our possessions out of the Micra and transferred everything to the Els, without even being asked to do so. We were offered hot drinks. The facilities were spotless. I would recommend very highly the team at the Wessex Nissan if you want your car-buying experience to be an efficient and friendly one.

P. B.

We had been car shopping all day and Wessex was the last stop and I’m glad as the service recieved was the best by far. Thank you Taylor for helping convince my partner on the car don’t think I could manage to look at any more cars. Many thanks

B. “. o. v.

Nice garage no BS I went with my dad as a second set of eyes on a used suzuki vitara. All problems sorted a top sales guy. No pushing to buy anything just a simple sale. Nice to find a place that is like that.

C. M.

I was having problems connecting my phone to the Bluetooth in my car, so went in to your Pennywell road dealership to see if someone could help me David in sales managed to sort it within minutes. Best wishes.

R. P.

Just traded in our 11 year old Corsa for a 2 year old Nissan Pulsar - very happy with the level of service. Nick Whincup was so easy to deal with compared to some of the dodgy characters we came across when trying some of the other local dealerships - it really helped convince us to go with Nissan - that and just how spacious the Pulsar is! Highly Recommended!

S. L.

Really dissapointed. Took ages when we were there, we were left waiting to get passed between people. Car wasn't cleaned though they have offered to clean it since if I take it to them. Been waiting over 6 weeks for my log book and just got brushed off by a sales advisor who said phone back in a couple more weeks... really not impressed was tempted to rate lower.

R. R.

My wife had seen a car on their website which she liked so of for a look and test drive. Gary was very helpful throughout and whole process was smooth and straightforward. Would look to use again when other cars are required.

Contact

Photos