Reviews of Better Performance. (Car Dealer) in Cardiff (South Glamorgan).

Better Performance

96 Reviews

87 Comments

Car dealer

Swan Garage, Penarth Rd, Cardiff CF11 8TW, United Kingdom

Go to the comments

Description Map Open Hours Reviews Contact Photos

Description

Information of Better Performance, Car dealer in Cardiff (South Glamorgan)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Better Performance

Sunday

10AM–5PM

Monday

10AM–6PM

Tuesday

10AM–6PM

Wednesday

10AM–6PM

Thursday

10AM–6PM

Friday

10AM–6PM

Saturday

10AM–6PM

Reviews of Better Performance

P. W.

It's rare to find a company these days that still value customer service over profit, especially in the world of used cars. The entire process was one of the most laid back, pleasurable large spending experiences Sharon and I have ever had, at no point were we hounded or felt pressured and everything was open and honest from the get go. The guys couldn't have done more for us, shuttling us around, tea, chocolates and even a smashing restaurant recommendation as we were staying in Cardiff for a couple of nights whilst we completed the purchase (if you're reading this Ash, we got into Pasture.. incredible!). Even though we've bought the car, driven away and days have gone by, the service doesn't stop with Better Performance, answering all our questions as if we're still yet to buy a car.

L. B.

Recently pulled the trigger on an S3 from Paul. I had been looking for the right car for 12 months or more and had practically given up till I spotted the one Paul had for sale. Paul was a pleasure to deal with and answered every question I had about the car. The car was immaculately prepared and I couldn't be happier. I'd highly recommend speaking with Paul as the the service was second to none and hope I have the pleasure of dealing with him again at some point.

S. M.

I've bought two cars from paul at Better Performance. Fantastic customer service, still chat with Paul occasionally just to see what stock he has. Highly recommend dealer and very fair.

V. w.

I would just like to say I bought a car from here although it was back in 2019 so I have now owned the car for 2 and a half years. The service I got from Lewis was out of this world, every time I went there I was made to feel very important and nothing was too much trouble, all paperwork was sorted, he even transferred my private plate with no hassle. The car I bought was a 320d Ed on a 2013 plate and to this day the car has never let me down, the only work it has required in all this time is new tires and a headlight bulb. Absolutely amazing experience, I will not go anywhere else in the future and I hope this helps some of you that are looking to purchase a car Thanks again Lewis and all of the team

R. M.

Was on the hunt for a new car too replace the GTI. Was browsing through a range of BMW 140’s and stumbled upon the gem I’m glad too call mine now. Paul was spot on throughout the process and the car was immaculate when I arrived in Cardiff from Newcastle. Overall a brilliant company and I couldn’t recommend better performance enough!

A. E.

Recently bought a beautiful m240i M performance from Lewis down at better performance. Great experience, made things quick and easy for me. (Paul) was a great help also. Highly recommend to anyone looking for a new car. Thanks Alex

O. B.

We purchased an Audi S3 this weekend from Better Performance. So pleased with the service, Paul was friendly and helpful. Our experience was so much better than previously buying from a main dealer. Highly recommend! Thank you guys

l. r.

I was recently in the market for an A45 amg. After scouring the normal selling platform I found a really nice one at better performance. What a great team. They held the car for me till I could get over. Picked me up from the train station and provided coffee through out. The car had just been detailed and looked amazing. What a great service. I would definitely go back or recommend them to a friend. Well fine

J. B.

We have just purchased our new Audi from Lewis at better performance. The service was faultless, everything was explained in detail and the whole experience was a pleasure (not like previous experiences elsewhere) There was no pressure and Lewis went through Various options to accommodate our budget. I cannot recommend Lewis and his team enough. A real Pleasure to do business with and look forward to returning in the future!

A. C.

I cannot recommend Better Performance enough. I was on the lookout for a new car. I was going to do multiple test drives on a wide range of cars and searching for my 2nd test drive I stumbled across Better Performance. I messaged Paul and got a reply within the hour telling me I could come down for a test drive. As soon as I got there the car was ready for me and it wasn't long before I got to drive the car. There was absolutely no pressure in buying the car, and no pressure while on the test drive at all. I kept my interest for the car for over a month, and got in close contact with Lewis who really looked after me and kept me in constant communication. I was able to buy the car and pick it up on the same day if I wanted to. The detailing team before purchase kept the car in amazing condition, and when I bought the car they did another check over to make sure everything was pristine, which pristine is an understatement. The team at Better Performance are amazing, everyone makes you feel welcome. From the admin team to the sales team to the detailing team. They are highly knowledgable about cars and everyone there is a petrol head hence the name 'Better Performance'. I cannot thank you ALL enough for making me feel at home and welcoming me into your amazing community. I'm excited to be apart of it for years to come. Cheers for your business and friendship.

A. J.

I reached out to Paul asking for him to try and source me a vehicle. I told him the exact spec that I wanted and within minutes he reached out to one of his contacts and provided me the exact car I was looking for. He made sure that the car was in prestine condition when I collected the vehicle and provided me updates daily. The service that you receive from Paul is the best that I have received. Not like other car salespeople that try to take your money and run. Genuine group of down-to-earth guys making car-purchasing effortless. I will never get my cars from anywhere else.

J. B.

Had the pleasure of dealing with both Lewis and Paul at Better Performance who helped me source a BMW for my son. The guys went out of their way to help, we’re professional and kept us updated at every point. It’s no wonder these guys have some great cars and lots of repeat customers. 5 star service !

B. W.

Not only did Better performance sell my car for me and get me a great return they also sourced my replacement and lent me a car to cover the period I was car-less. Absolutely fantastic service I would highly recommend them. Both selling and sourcing was done quickly and they made the entire process stress free.

L. S.

An absolute pleasure to become a customer of Paul and the rest of the team at Better Performance. Paul spent a good time with me when I'd driven all the way to Wales from Sussex to view and test the highly tuned Nissan GTR I'm proud to say I now own. Explained lots about the spec and car and clearly is a petrol head or 'car guy' and knows cars! Easy going and helpful without ever pushing the sale, there was a great selection of other cars onsite, some of which caught my eye but the GTR stole my heart. Sale agreed it was back over to Wales for collection day and the sale itself was easy, professional and pleasant. If/When I'm in the market again, Better Performance will be the first site I'd likely check for stock. Highly recommended by myself.

D. H.

Just wanted to give some feedback on Better Performance Cars, and explain why I keep going back there. I met these guys last year, and since then I’ve purchased my M2 Comp and an X5-M50D. They have also sold my Noble, RS6 & soon I’ll be dropping my Defender there for SOR. They recently purchased a C63S off of me & my 996 911 C2, both again super easy transactions. All of the above could have easily been far more difficult, but with the team at Better Performance it was quick, simple and a pleasure. If you are looking at buying or selling a car, then I genuinely don’t think there is any other garage to speak to. Danny

p. k.

Fantastic buying experience start to finish with the guys down at Better Performance. Everything was completed very easily and efficiently. Loving my BMW M2.

J. C.

Excellent experience from start to finish dealing with Paul and Lewis @ Better Performance. Simple and straight forward from taking my car in part exchange and purchasing a new one from them!!

L. E.

I have had several cars from Lewis and the team at better performance cars now. Every one of those cars has been in pristine condition and for as long as i have owned them they have been without a days trouble. But the latest car I had they went above and beyond to source it. It is perfect and I can't thank Lewis for the first class tratment that is given everytime u go there. Thank you and the team for the amazing service!! They make a mean coffee too!! See you soon Lisa xx

B. D.

Absolutely top guys down there! Service was top notch from start to finish and couldn’t be happier with my new car! Big thanks to Paul for helping me sort everything out 👍🏽

D. S.

Update 18/01: Bought my second car from here. Again, Lewis and Paul did everything they could to ensure a fun and helpful buying experience. Great service and amazing stock. Lewis really went above and beyond when buying my new car. Great assortment of cars on site and if he doesn't have it in stock he actively helps to find what you're after. Will be recommending and returning here in the future.

R. S.

Had a great experience with Paul & Lewis. Excellent, 1st class service, car better than advertised and perfect hassle free aftercare too! Highly recommended, will be back again hopefully!!

R. D.

Amazing customer service . Car was exactly as described. Lewis and Paul couldn’t do enough for me and made us feel welcome as I made the big decision to purchase such a car :) Highly recommend and will be back again with out fail

T. N.

Second to none when it come to the service from Paul, Ash & Lewis at Better Performance Cars, nothing was simpler from inquiring about to a vehicle, arranging a test drive, calculating figures and driving away. Also offering strong money for my part exchange as it was a performance vehicle itself. The feedback speaks for itself when scrolling through, 5* all the way for these gents!

k. M.

Bought an M4 from Paul and Lewis and the car has been amazing! Both were very friendly and accommodating with loads of awesome cars in stock. Will definitely be back when it's time for a new car 👍

j. h.

Paul and Louis really nice lads really easy to work with was honest about the car I don’t have any complaints .. would buy another car off then.. Kind regards James

L. B.

All I can say is wow. This is now my second vehicle from Better Performance and they are absolutely flawless. From start to finish they answer any questions you may have and go in depth into the history of the vehicles. They don’t act like the “traditional” salesperson they make it a personalized experience and go above and beyond what you would expect. A massive thank you once again to Lewis, Paul, and Ash. What a great team.

S. D.

Excellent customer service from the guys at Better Performance. Looked after us well and car is amazing! Highly recommended! I'll see you again soon hopefully!😉

K. S.

Super quick and easy sale of my cupra 290, money was in the bank within 10 minutes of me arriving and was giving exactly what was quoted on the phone by Paul, anyone looking to sell or even purchase a car I couldn’t reccomend these guys enough!

Am so pleased with my purchase from better performance, it’s rare today to find a used car dealer that shows so much interest and passion for the car you are purchasing, a real pleasure to do business with.

d. r.

Fantastic customer service from Paul nothing was to much trouble, stock of cars is mind blowing, will definitely be back in the future.

J. M.

i'd really like to thank Paul and the team for their support and customer service when we bought our a little Abarth. With a round trip of 360 miles to view the car 1 week then return to buy the nest, all the point covered in the first visit were remedied for the collection. Thank you team and who knows, we may come back to Wales for our next car!

D. M.

Ive dealt multiple times with Lewis and Paul over the last three years, enough so its felt like a lifetime. Ive never met such genuine blokes in my life, kind, considerate and the most welcoming of folk! They bave always seen me right from selling my cars too them and now to hopefully buying one of their beautiful M2’s. I fully recommend these fellas to anyone and even sent people from stoke down to them to buy their cars. Better performance isnt just a dealership with salesmen, they are pure car enthusiasts that become life long friends. Heres too many more years of buying and selling cars with them!

s. c.

I purchased a m2 from better performance, the team are a pleasure to deal with and it is clear straight away these guys know exactly what they are selling. They were able to help me with any questions I put forward, anyone looking to buy a performance car should look no further than these guys! Buying the car was a quick and smooth process I will be coming back to better performance and the team for any cars I purchase in the future.

C. T.

After buying a car from Better value cars and having issues we have been in communication with the owner and he has completly fixed everything for my son. The owner (Lewis) has refunded not only the full price on the car (after 3 months of us having the car) but all the expenses my son has paid out. Lewis has restored our faith in buying a car from better value cars. Anyone thinking of buying a car from here i can assure you their after sales if issues do arise are excellent.

C. H.

Very friendly staff, easy to deal with, have a love for cars and made the whole process so easy, including a test drive, we were in and out of there within 30-40 minutes and purchased a vehicle that came with 6 months warranty. Highly recommend

L. D.

Massive thanks to Lewis Reed at Better Value Cars My father is a sceptical man and doesn’t know his cars well, so understandably he’s nervous when looking for a reliable, well looked after second hand car. After spending five minutes with Lewis I saw him completely relax and enjoy Lewis’s company and his knowledge of the cars he has available. We were offered hot and cold drinks as well as being told we were able to test drive any car on the forecourt. I’d like to add here that anywhere else I’ve ever looked for a car at a new or second hand dealership we have been jumped on by the salesman, Not here. Complete freedom to roam the forecourt in peace looking at the car you actually like and can afford, no pressure at all! After a good 15/20 minute test drive we went and sat with Lewis in his office to discuss the options of the car my father had chosen. We discussed his options and were more than happy to agree on a great deal for the car including 2 years warranty at a reasonable price. My father having forgot his glasses completely trusted Lewis to input his details and within 20 minutes the car was his! Taxed, insured and ready to go! I’ve seriously sat and waited for a dominoes for longer than it took to sort all the details and exchange information. Not to mention that this is all on a Bank holiday while everyone else is out enjoying the weather, this man is hard at work trying his best to make a success of his business and does so daily! Absolute pleasure to deal with!

h. r.

What can I say??? An absolute class act from start to finish. Lewis was absolutely adorable and professional with no pressure to buy, I saw the car i wanted on the Monday and ended up driving it home by the Tuesday. Lewis bent over backwards to get me the best deal and even offered to drive me home because it was raining the day before the handover. First class service, will definitely recommend anyone the buy a car here and will return myself when I need an upgrade :)

C. T.

Another purchase from Paul and Lewis at Better Performance. I wouldn’t buy a car from anywhere else. Exemplary service as always. Five star service from start to finish. I love my new car thank you both

T. H.

Brought a custom caddy van from better value cars, dealt with Paul and Lewis, great experience all round!! Had a slight issue with the van after collecting it, they recovered and drove it 3 hours back to my home address all within 12 hours! would defiantly use them again and recommend anyone to buy car from here. 5 stars!!

G. R.

Absolutely pleasure to deal with! Lewis and Paul was an absolute delight to buy off, they was very welcoming and after a 3 hour journey in hot weather greeted us with ice cold drinks! The car was fully polished and was more than I expected! I would definitely buy from these guys again! Can’t thank them enough for how they was with me and my friends I wish them all the best in the future because they deserve it!

M. B.

They team are some of the best in the business with some incredible knowledge of there stock, makes your feel your in great hands when spending large amounts of money, highly recommended over main dealer as there genuine customer care go along way, would have no doubts about returning for my next car! Cheers!

J. h.

I can't recommend Better Performance enough. So professional and friendly throughout the whole experience. I would highly recommend them to anyone looking to purchase a Performance car.

E. E.

I recently had the pleasure of working with Better Value Cars to source my new vehicle. I can honestly say I was highly impressed. As a Nuclear Quality Engineer, I appreciate seeing somebody taking pride in their work with satisfaction for the client, and Lewis does exactly that. He will work to the end to provide exactly what is necessary, with fair pricing and fantastic vehicle quality. Lewis really is the Gareth Bale of car sales.

A. M.

What a team!! And of course WHAT A RIDE BACK HOME a GLE63s!!!!!! Great place to buy your vehicle from them. I say no more!!! Uncle Lewis and Uncle Paul, my son sure did enjoy his ride HOME!!!!

D. L.

These guys are lovely, polite, kind and trusting within there customer, no pushy sales, a pleasure to deal with!!!

A. S.

Great experience dealing with Paul and the guys at Better Performance, highly recommend them to anyone looking to buy or even sell their performance vehicle!

L. P.

Saw a car I wanted online, really well presented in the pictures. Came down to check it out and happy with what I found. Easy going friendly team, let me spend time checking the car over and taking it for a test drive. No attitude or pushyness. Very helpful when purchasing and sorted me out with a new set of mats for the car and topped up the tank for my long drive home. Recommended.

L. S.

Bought my VW Tiguan last week and it has been lovely. It was a really relaxed atmosphere letting us browse the cars at our leasure with no pressure to push the car on us. Lewis is a really honest guy looking to get the best possible deal for you, we were really struggling to decide between this car and a kia sportage at another garage. Lewis was more than happy for us to go either way as long as the car was right for us. Lewis also gave us the option that if we did prefer the sportage then he could also source one for us, again looking for the best deal for us. Lewis let us have a really long test drive which really helped to settle our minds. I was also concerned as I still had payments to make on my old car but with the settlement figure it was really simple and my old car acted to pay off that and as a deposit towards the new car. I really couldn't recommend Lewis enough and know I will be recommending him to both friends and family (even if they are in Swindon). All in all it was the keennees to make sure what we were getting was right for us rather than pushing us into a sale that made sure I wanted to buy from Lewis and will most definitely be back in the future (though long live the tiguan!)

S. M.

AMAZING!!!!! I bought the vehicle without seeing it. Paul was amazing sent pictures video's Sorted delivery. Car arrived as explained. Better service than any Main dealer!!!!!! you want good price. Good Service go to these people they where superb

J. C.

I purchased a bmw from Lewis in better value cars and I have never been treated better by anyone else! He was so professional and helpful! And he could not have done more for me as a customer! I’ll always recommend him and cannot wait to come back and I can guarantee that yet again I will receive an amazing service!!

K. H.

Great experience dealing with Paul over the phone and in person, especially coming all the way from London to pick up a car. It's the attention to details and extra care they offer that make this place a standout!

C. S.

Simply the best place to go if you're looking for great cars at very reasonable prices. Lewis will go beyond expectations and the staff at Better Value Cars are very friendly which makes it a comfortable experience and not too 'pushy". `Lewis will definitely look after you and get you the best deal out of the wide range of cars he has to offer.

t. j.

Went to see Lewis on a Sunday evening to have a chat about buying a caddy. He offered everything that I wanted and said he could get it done quickly. By Wednesday he had customised a van to exactly what I had asked for. The paperwork was painless and very quick and overall the service was outstanding. If they don’t have what you want then they will do everything they can to get it for you. Top quality and highly recommended.

G. R.

Really good customer service paul makes you welcome from the get go and goes all out to make sure you get the best deal i can speak very highly of Paul and better performance would buy and recommend them every time definitely ⭐️⭐️⭐️⭐️ ⭐️ Dealer

S. A.

A big thanks to the guys at Better Value Cars sorted a stunning M140i, can’t thank them enough. Very enjoyable and pleasant to deal with and will always go above and beyond to help you and keep you informed. thanks to Lewis & Paul for sorting this one! Big Scott

R. .. I. .. P.

Went there looking for a van with low mileage and within a few years on a budget. Left it with a guy called Lewis who said he would deliver and he did. Excellent customer sevice, very laid back and the process was easy, no stress, got what i asked for. Highly recommend.

j. j.

Fair play, the guys at better value cars are spot on, i bought a golf from vw main dealer a year ago an these guys blew them out the water!! 2nd to none, i strongly recommend going to visit them if your in the market for a new car!!! So friendly, professional, honest. Let you go on test drives on your own, no pressure to buy. Laid back professional atmosphere. Paul took care of me, top guy along with the rest of team. Took care of my private plate for me nothing was a problem for them! Couldn't thank them enough if im honest. got me a great deal! Im one very very happy customer and so will you be if you pop down! Selection of cars to suit everyone!! Best car dealer about by a country mile

J. S.

Just bought a lovely fiesta. Immaculate. Delivered to Somerset on time by the lovely team. Thanks for all your help and support for this stress free purchase. A pleasure to deal with you all. You are all so helpful and deliver excellent customer service. Thanks again! Will get another car from here when we need one! Thank you!!!!

R. R.

Brilliant company cannot be beaten on all aspects. Brilliant relaxed atmosphere as soon as you get there , awesome prices and Lewis is just a genuine lovely honest and up front guy. Would definitely go back there for another car .

K. R.

Couldn’t have been more helpful and welcoming.... was offered about 5 cups of coffee in an hour! Made the journey worth while. Will definitely use this dealer again. Thank you Paul, we love our new car 😀

A. C.

Class act. We bought a second hand 1 series from Lewis and I don't think I've ever dealt with a better sales person. We're very happy with the car and the service was exceptional. Will definitely be going back again.

J. W.

5 stars great service from start to finish. Came from Preston to collect, knocked money to cover cost of transport there and fuel home and offered to pick me up from Cardiff train station. Smooth transaction and a bottle of water for my journey home. 200 mile trip home and all went fine apart from traffic.

C. B.

Bought a new car last week and the service was incredible. Friendly staff happy to help with anything. Sorted the tax on the new card out and was able to drive away that day. Definitely would recommend.

R. H.

I part exd 2 cars with Lewis 1st was a Citroen c3 for a Citroen c4 fantastic service and very good value for old car 2nd was Citroen c4 for a Hyundai ix35, Lewis helped me from the very start helping me pick a suitable car to what I could afford on finance. Lewis is fantastic and I will not buy a car else where from now on I will only ever go back to better value cars as I no the cats are reliable and Lewis is there to help at anytime thank you lewis

R. W.

Can’t praise Lewis highly enough! I’ve had 2 cars from Better Value Cars and they’ve both been perfect. Would definitely recommend to anyone

J. W.

This is THE best place to buy a car from in the whole of Wales, very genuine, honest and not to mention helpful. As a women buying a car on her own it can be an intimidating experience, however at Better Value Cars this was a smooth process

S. B.

These guys are amazing. Heled me with getting the right car for me explained everything from start to finish.....and coffee was nice too. Thanks Lewis and Paul. Will definately be using you again. Fantastic smooth process from.start to finish

J. O.

Bought a 2015 Audi RS4 drove home and developed a brake issue a few days later ,they asked me to get the car diagnostic done on problem once this was done they had car repaired locally with absolutely no hassle a credit to the garage couldn’t of been any better will definitely deal again perfect customer service

L. M.

After purchasing our car from BVC we found the whole experience, sales staff, valeting staff and the presentation of the vehicle to be 1st class. Would highly recommend.

A. R.

Extremely professional with very competitively priced cars. The quality and choice of cars at Better Value goes above and beyond similar businesses within the area. Would recommend!

D. H.

Have just bought a car from these guys and they were so helpful and friendly, they did everything they could to make the purchase easy and with no stress. I would recommend them to everyone for buying cars.

J. D.

Purchased a car from BetterValueCars. Their service was great, and they were nothing but helpful. I'd definitely recommend them to a friend.

d. s.

Bought a car there, thats what they do.in less than an hour i was driving out in my new car trouble free, salesman and the owner great people. A great purchasing experience.