Reviews of Glyn Hopkin Renault Colchester. (Car Dealer) in Colchester (Essex).

Glyn Hopkin Renault Colchester

338 Reviews

257 Comments

Car dealer

Used car dealer

Wimpole Rd, Colchester CO1 2BZ, United Kingdom

Description

Information of Glyn Hopkin Renault Colchester, Car dealer in Colchester (Essex)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Glyn Hopkin Renault Colchester

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Reviews of Glyn Hopkin Renault Colchester

L. M.

Brilliant service ad communication. Liam was extremely helpful and friendly from the start. He listened to what I required and ensured I got the perfect car for my needs and my budget. He kept in regular contact whilst waiting for the car to arrive and was very efficient at organising the collection. The bow was a nice little touch on collection day too. Would highly recommend.

M. M.

Having been a Duster owner for the past year and a half I got into conversation with Liam Mcmahon (sales advisor) who explained that the Duster now comes as an automatic. An appointment was made and Liam took my wife and I through the whole process. We found Liam not only experienced and knowledgeable but very professional throughout the entire appointment. Liam kept us informed from the day of ordering to the vehicle arriving into the country to the day of delivery and we were made to feel at ease throughout the whole process. On the day of collection we were greeted with photo 1 (nice touch Liam) and photo 2 was the unveiling . we were made to feel special and welcome and nothing was to much trouble (even the coffee is recommended). A great experience had all round and a big big thank you to Liam for the way in which he conducted himself. A truly magnificent vehicle

G. C.

I've always had a bad experiences with salesman but the staff here where exceptional. I was with Richard Crisp for 3 hours and he had all the time in the world for me as I needed help with deciding on a car. He was very knowledgeable and I was look after. I did buy the Renault Clio and can't wait to recieve it. I even for a personal video before and after my visit showing me the car which was a nice touch. I was very happy with the deal i got. The management were also very fair, friendly and professional. I really couldn't of ask for a better service and I would highly recommend this show room.

G. R.

Couldn't do enough for us and managed to get the right deal on our new Kadjar. Richard was excellent and kept us up to date regularly about the progress of our car. Even after sale customer care was great, helping remove our existing dash cam (and looking to fit into our new car). Couldn't recommend enough.

K. A.

Would like to thank Liam Mcmahon for a great experience in buying my new Dacia Duster, he kept me informed whilst waiting for delivery and felt quite special when picking up the car with the added touch (see picture below). Would most definitely recommend Liam and the whole team. I love my Duster and thank you so much. Keeley Arno

T. p.

Excellent experience all round. Such a friendly service from start to finish. I could not of asked for better. Richard our sales adviser was wonderful. He sent us a video explaining full details of the car inside and out, which we received before we even reached home. We was also given weekly progress updates regarding shipping. When we collected the car it was amazing. We was treated like royalty. We got to drive the car off the show room floor. It was covered and unvailed to us with full inspection to our satisfaction and a personalized sign next to car , which made the experience all that more special.The manager even came and introduced himself! The after care has been fantastic too. We highly recommend them.

S. M.

What a great experience at Glyn Hopkin Colchester. Richard is so very helpful and listened to my requirements and wishes to find me the perfect car. Always approachable and attentive. The whole transaction dealt with smoothly and effectively. Very happy customer!

J. P.

Excellent service from initial enquiry, through point of sale and has continued since we collected our vehicle just over a fortnight ago. Our sales advisor, Richard Ferris, was professional, friendly, informative and demonstrated great patience in answering all our questions about owning and driving a hybrid vehicle. This attention has continued since we drove away and we have to say that not only are we impressed with our Renault Capture, but also by the attentive service provided by Richard.

A. G.

I have to say the entire experience dealing with Richard and Renault in Colchester was amazing. From day one He looked after our every need, keeping us up to date on every step of our purchase. The day we picked up the car was effortless. Everything was ready to go. I can't recommend enough.

K. T.

My partner and I had our first child in April and needed a new car as we had a small 3 door. We decided to go into Glyn Hopkin to get a feel for different cars and see if any suited our needs. Liam greeted us promptly and was incredibly friendly; encouraging us to look around all the vehicles, asking many questions so he could help us find exactly what we were looking for and within our price range. We booked 2 test drives with him for the Dacia Duster and Stepway, which was so easy to do. After test driving both vehicles, we had decided we liked the Stepway more. We had never purchased a car from a dealership/garage, and we had many questions about how the process worked. Liam was so helpful, didn't make us feel silly or like we had asked any stupid questions, he remained professional, but we could also feel that he genuinely wanted to help us. He made us feel so at ease and explained the whole process so simply. After we placed our deposit, he continued to contact us at least once a month to give us an update on our vehicle, which was expected to take 6 months, but to our delight it got here a month earlier. The whole experience was wonderful, Liam was incredibly helpful, professional and just lovely, very chatty, smiley and welcoming. When we went to collect the car and sign the paperwork the Branch Manager also came over and thanked us for choosing them, which although is such a small gesture made us feel like we were valued customers. The customer service from Liam and the whole of the team was incredible, would recommend to anyone! Thank you so much Liam, we love the car!

M. H.

Just took delivery of a new car from Glyn Hopkin. Very smooth transaction throughout. Excellent communications, we had regular progress updates. All in all very impressed with the professionalism of the team, special thanks to Liam and Richard. 👍👍

J. E.

Finally decided to go back to a Clio, best decision! Great service from Renault as usual. Liam McMahon has been very helpful throughout the buying process and kept me informed at every stage. Would 100% recommend a visit.

H. R.

What a excellent experience we had collecting our new Duster (Daisy) last week.Big Thankyou to Liam McMahon for keeping us informed all the way up to our delivery day .This is our Third Dacia from Glyn Hopkins Colchester Branch .Looking forward to the next one ,thanks again Liam

S. B.

I recently got my Renault Clio through Motability. I dealt with Richard Ferris who was brilliant. He was very thorough and made sure I understood everything before I signed anything as I have Alzheimer's. He never rushed me and always made me feel at ease, especially on the test drive. I hope to be able to deal with Richard in the future. Many thanks.

P. S.

Richard was extremely helpful with regular pro-active follow ups over several months to find me the right car at the right price. The service and responsiveness was excellent. I can highly recommend.

J. E.

The experience at Glyn Hopkin Renault Colchester was brilliant from start to finish, they have a great friendly team, with the knowledge to match. The customer service from Richard the Salesman was superb. Thanks for a great experience which is rare to find these days.

J. L.

from the moment I walked in late in the working day everyone was very helpful. Richard was knowledgable and patient with me and was able to give me all the information I needed to make a decision. Buying a new Zoe was a smooth process and both Richards' were efficient, polite and helpful, thank you both.

P. J.

Jack Hooley was very quick to call and engage when I expressed an interest in a car they had. He booked me in for a test drive and was very flexible, which was so helpful as I was coming from a fair distance.

B. H.

From start to finish all my interests were taken care of. Simply enquired online and from there I was contacted and easily taken through all the steps to sell and buy my new car. Couldn’t be happier with the service provided by Ewan.

R. K.

The process of buying a car was made a pleasure with Richard Crisp. He is calm, collected and personable, which enabled us to test drive the car in a relaxed manner and make a decision without being hurried. We would recommend buying a car through Glyn Hopkin.

M. P.

Compared to the last dealership I had to deal with Renault Colchester were superstars. Being a Motability user having to go around dealerships looking at cars you get to see different levels of customer service, and the great customer service at Renault, in particular the Motability specialist Richard, they were by far the best I had come across. They kept me informed through all the uncertainty of the car shortages at present and had everything running smoothly start to finish. They even helped deal with my previous car before having to hand it back due to having to extend my lease until my new car was ready. If you want a good customer service experience and a dealership that not just rushes you in and out the door for sales then Glynn Hopkins is the place for you.

D. L.

We ordered our Sandero in December 21. From the very beginning the salesman Richard Crisp has been brilliant. He kept us informed all the way through the manufacturing process and finally to delivery which happened very quickly once it had arrived in UK (1st week July 22). The icing on the cake was that our humble Sandero was "gift wrapped" when I arrive to collect it from the dealership and a congratulatory notice on the top of the car. All paperwork was completed with the minimum of fuss and I was given a great explanation of how to operate everything in the car. The manager came and shook my hand at the end of the process. I felt very welcome and very well treated as if buying the world's most expensive car !! Thank you Glyn Hopkins Colchester for a great experience.

J. G.

Thank you for your advice Liam today Friday 26 th Aug , although I changed my mind on the car I bought in the end I appreciate all the help you have given me and I would definitely come back again Jacqui saunders

J. a.

Fantastic service from Richard Crisp and Glyn Hopkin. Excellent experience as always, thank you also to Gary Todd for looking after us as always. Thoroughly enjoying my New Renault Captur, this is the 2nd vehicle I’ve purchased from this branch and the service has been 1st class each time.

I. P.

Great service from Richard and Matthew when purchasing my used Renault. The Team gave me great advice and support and were friendly, professional and knowledgeable throughout the process. Thank you!

K. H.

We found ourselves looking for a new car having unfortunately been involved in an accident. Not knowing what car to select we looked at dealerships with an open mind. We visited Glyn Hopkin Renault Colchester and was keen on their selection. Liam came over and introduced himself; he was very friendly and knowledgeable and my husband and I instantly struck a rapport with him. We told him what we were looking for: a slightly bigger vehicle, sitting higher and feeling robust and safe. Liam suggested the Captur, showed us the options available which we liked so he promptly arranged a test drive for us. Liam was very good and patient especially with myself as I was quite nervous driving following the accident. The test drive was lovely but the Captur didn't quite tick the boxes. Unfazed by this, Liam suggested the Kadjar having listened to our feedback during the test drive. We had a look at the range available on the forecourt and instantly liked one of them and asked if we could have another test drive. Liam promptly arranged this and the car was amazing in every category. Having returned to the centre, Liam had barely gotten out of the car when we told him we'd buy it; we were that impressed by the vehicle and Liam's customer service. Prior to the collection date, Liam stayed in contact to make sure everything would run smoothly during the handover. On the day of the handover, Liam was efficient with his paperwork and with explaining all about the car. There was a slight mark that we hadn't seen during our initial visit and he was honest in pointing this out to us, which showed his high standards and integrity. The experience we received from Glyn Hopkin Renault and Liam was brilliant and faultless. They made the whole experience of having to find a replacement car an enjoyable one.

k. a.

With all the problems getting car components and delivery dates, I would like to say how good it was that Richard phoned me consistently and keep me updated with all the information which ensured me that everything possible was being done. I found Richard very Knowledgeable about the car and answered all my questions and explained things that i did not understand with great patients.

S. P.

Great service from the repairs team and also a huge thank you to Matthew today for inviting me to discuss a possible upgrade. Despite not purchasing due to not being in the financial position he was attentive, not pushy and gave me the time of day. Great customer service!

S. M.

We found the vehicle we wanted to purchase online, went into the dealership to arrange buying. From first entering to driving the car home this morning Jack helped us through the whole procedure very professionally, explained everything so all was very clear. A very friendly team at the dealership, thanks very much for making it all a very painless experience

H. W.

I received excellent service from Richard Crisp from the day I ordered the car through to collection day. There were delays but I was kept informed throughout. Very pleased with me car.

I. T.

Having booked my car into Glyn Hopkin for a service, I was chatting to Jack Hooley whilst waiting and we talked about the new Dacia Duster. Jack was extremely knowledgeable and helpful and when I discovered that there was a 4 month wait for a new Duster we got to talking about the used cars that GLyn Hopkin had available. Jack was again extremely helpful without being pushy and I agreed to look at a 2020 plate Duster that was on site. Jack was again the epitome of good service and a week later I collected my new car, complete with complimentary floor mats, and I been extremely happy since with my purchase. I would unreservedly recommend Glyn Hopkin Colchester for the purchase of a new or used vehicle, and in particular I would like to thank Jack Hooley for his great customer service.

M. W.

Had a problem with my heater Fan on my Renault traffic sport, Leonie in service got it booked in and dealt with it swiftly and professionally. Also like to thank Gary the manager and Adam the technician who sorted it out.

R. W.

The staff are very friendly, courteous and professional. We waited while the service was done, the waiting area is spotless and we were also offered coffee.

p. J.

New 72 plate clio hybrid its really nice to drive and very nippy around town. I am very pleased with the car. Anyway don't forget the renault service are very welcome and very kindly and friendly staff.

M. P.

Dealership phone system was faulty unable to contact workshop or reception. They are supposed to give the vehicle a clean externally but left a foot wide line the length of the roof uncleaned.

c. g.

Good experience, kept well informed on the arrival of my new Clio. Very professional service, 3rd time of using, highly recommend

A. M.

Returning Customer! Myself and my husband used this dealers a few years back when we purchased our first new car, the customer service then was amazing but when we decided to trade it in and purchase a used car the service standards had been upped a notch, this is when we met Matthew Float. He was absolutely amazing, he gave us the best customer service possible and nothing was too much for him. We then decided we needed another car so we went back and again saw Matthew who was happy to help us in this quest. Moving on to a few months ago we decided we would both like a new car but we knew that when we attended we didn't want to deal with any other sales advisor other than Matthew as he had treated us so well on our last purchases that it just had to be him we saw. Thankfully he was there that day and we could start the process for our new cars. Matthew has been fantastic from start to finish, even with my 8 year old he answered all the questions he had even though they more than likely were not valid questions this made him stand out because even though that young boy wasn't purchasing he treated him like he was a customer. He really is a credit to your company and your team no question is too small for him to answer and he has kept us up to date with 2 weekly phone calls so we knew what was going on in every point of the process that the cars went through. To also keep it personal he contacted myself and my husband individually to update us on our own cars rather than making it a joint call to save himself time which i found amazing as it kept that personal touch. Thank you ever so much for the fantastic customer service, all the help and keeping us in the loop. Would highly recommend Matthew to anyone that is looking to buy a car from Renault. 2 very happy customers :)

M. H.

Service has been brilliant. My sales advisor Matt has been very knowledgeable about the car I was interested in. He took his time to explain everything and also offered to take me on additional test drive to ensure I am comfortable with driving an automatic. He was very polite throughout and provided service with a smile. I would highly recommend this dealership.

J. C.

Excellent service as always. I’ve been exchanging and buying cars from Gary for a considerable amount of years now and I can honestly say his attention to detail, care for the customer and supportive, friendly approach has always been first class. He clearly is a great role model for his team too as Richard, who did the final paperwork and day of collection was great. Thank you both.

S. B.

Huge thank you to Liam, throughout our experience he was patient, knowledgeable and helpful. All without being pushy and allowed us time time to think about options. Even getting the car out for a test drive despite being the furthest in amongst others wasn’t too much trouble! Thank you for a great service.

L. G.

I would like to say the biggest thank you to Liam for helping me find the perfect car. He was extremely helpful throughout the whole experience and nothing was ever a problem. Since suffering from a stroke I have struggled with speech amongst other things, Liam Immediately made it his priority to make me feel welcome and gave me all the time I needed to tell him exactly what I wanted, which I haven’t had in many other car dealerships. He was patient with me and never rushed me to talk or make a decision. All of this ensured I had no worries when it came to decision time. The after care we received was second to none. When picking up my new car he made sure that I knew every little thing about the controls of the car, ranging from familiarising myself with the window switch location to setting up my phone profile and showing me how easy Apple car play is to set up (which has worked amazingly since the get go) Liam always gave me enough time to get my head round things and was happy to answer any question I had no matter how small. Liam’s aftercare didn’t stop there either. He always ensured we were well hydrated and comfortable, as well as checking my understanding at every step. The follow up calls were a pleasure to receive and I couldn’t wait to tell him how happy I was with the car. All of this is alongside the professional image he portrayed as part of your business. He looked and acted with upmost professionalism at all times. We would highly recommend anyone looking for a car to Liam. The customer service is exceptional and like no other we have ever experienced. Thank you.

D. D.

Fantastic service from Ryan Smart, all the way throughout our time for part exchange of our last car from start to finish. Our 4th car purchase from Glyn Hopkin Renault Colchester, great to see Christopher Edwards also as great help from him in the past and as always when and whenever needed. Only thing was the battery had gone flat for pickup day which was the only downer. But everything else was perfect as per normal.

B. S.

I can highly recommend this showroom. I experienced fantastic customer service and am extremely happy with my new car. After test driving a few different vehicles, I decided on a Renault Captur. The whole process of buying the car ran smoothly from start to finish and I was really impressed with the advice I received from staff, as well as the amount of time they dedicated to helping me - I ask a lot of questions and nothing was too much! I should also mention the showroom itself is immaculate and a great environment to be in when making such an important purchase. Can’t thank these guys enough - I’ll definitely be recommending to friends and family and will be back in the future.

M. M.

I had a very pleasant, happy, so easy to get along with customer service person, Richard, I felt like I known him for years, I felt very comfortable when he was talking and explaining every thing to detail, and most of all trusted, from start to finish and even after I bought the car, would definitely recommend Glyn Hopkins

S. B.

Richard Crisp is an excellent sales man. Just the right amount of communication without being overbearing. All information and details easily understood with his guidance.

C. M.

Another fantastic experience with Matthew. A1 service from start to finish. Couldn’t be happier with the attention we received. Thank you very much.

S. R.

It took nearly a year to receive my van, and during that time my order needed to be changed from an old style traffic van to a new one with an increased cost. That being said, Glyn Hopkins but more importantly Richard Crisp who was the sales agent dealing with my order was EXCELLENT. This period was exceptionally difficult for all car manufacturers and delays due to covid, microchips etc have been felt by the whole industry so I understood this was taken out of Renaults hands. Richard updated me regularly and more often than promised, not backing away when he had to inform me of difficult news (such as my original order needing to be cancelled). Every step of the way I was kept updated and had it not been for Richard then I might have gone somewhere else. Renault and Glyn Hopkin should really make sure they keep hold of him. I think you can only judge a company by the service they provide and in hiring Richard that service was second to none so I would definitely recommend using them.

B. T.

Richard Crisp gave an excellent service, highly recommend. Show room is lovely and a great range of cars.

L. W.

Good communication, professionalism, care and also sending a video review of my vehicles health check to talk over any work that needs doing and why.

D. k.

Colchester a good showroom.Very helpful salesmen Richard Ferris was patient and not pushy.We bought a used Clio and are very happy with it and the service .

L. M.

Have just purchased a used Renault from Liam and have received excellent service from him. Liam has been very friendly but very professional. He has rung me back quickly to respond to any queries I have had before purchasing. He ensured I was happy with all of the cars functions before handing the car over. He was also very efficient at sorting out some minor issues since purchasing and happilly arranged for the service department to sort these out for me. 5 🌟

E. H.

Excellent service at Renault Colchester. Glynn Hopkins. Especially from Richard Crisp. Thank you for your high quality service and nice to know that you are committed to such a high quality after sales service also. Thank you. I am extremely happy with the Capture that you sold me today.

C. B.

Just wanted to write a review about the extremely helpful man at the Colchester Dacia branch. I believe his name was Lee. He was so attentive to my needs and really knowledgeable. Also a mension for the lovely receptionist, who was Leonie (I'm sure that was her name, apologies if I'm incorrect) she was so polite and helpful from the moment I walked in. Thank you both for such great customer service .

K. C.

I recently purchased a Renault captur at this dealership. I cannot speak highly enough of salesman Richard crisp. He was very knowledgeable about the car, and was always on hand if I had any questions before collection. I loved the personalised video of a tour round the car, it just adds that extra touch. Everyone in the dealership were professional and polite from start to finish. I would highly recommend them to anyone.

V. C.

We had great service from Matthew Float at Colchester Renault. Could not ask for better service. From our first visit to leaving with our new car we found Matthew polite, professional and very knowledgeable. He was patient and spent time answering our many questions. The reveal of our new car was a lovely touch. Thank you Matthew

S. D. (.

We had been to a few other dealers to find our new car none of which gave us the attention and customer services the Liam did Glyn Hopkin. He met us on the forecourt, he listened to what we needed rather than pushed towards a certain car and had walked us through every step. I've had follow up messages to make sure we are happy with our purchase. Pleasure to buy from.

B. C.

I am so happy with the service from Glyn Hopkins Renault in Colchester, particularly with Richard Crisp. We did a deal on our Capture today which was perfect and well managed. Richard gave us our options and was ready to answer any questions. he managed to get us a great deal on part ex for our current capture. the newer car was exactly the same but a 68 plate where old one was 18. Even the colour was the same. I would recommend this dealership and I also suggest you ask for Richard Crisp as he is a really decent guy who knows his stuff but doesn't put any pressure on you. A delight from start to finish. Second car from this dealer and I am sure it wont be the last. thank you all.

S. B.

I returned to the Colchester branch as I found Matthew to be extremely helpful, honest and not pushy like other car dealers. He didn't disappoint this time either. I had no hesitation in dealing with Matthew again and delighted with my new Captur and the contact from Matthew since picking it up. Would thoroughly recommend Matthew to anyone.

G. T.

I have just taken delivery of my new Renault Captur from Glyn Hopkin Renault Colchester. I have been delighted, throughout the purchase and delivery process, with the excellent service received from Richard Crisp. Richard managed the whole process brilliantly, from my first visit to delivery of my car. Richard answered all my questions, explained my options, has kept me well informed of progress and dealt with the trade in of my Clio and delivery of my Captur with great care and consideration. It has been so good to deal with Richard and Glyn Hopkin and my thanks go to them all for making my experience an excellent one. I look forward to the continuing after care service with Glyn Hopkin Colchester.

E. F.

Couldn’t have asked for better service from Richard Crisp at Renault, Colchester. From start to finish - the most personable & understanding seller. From phone calls simply checking in, to personalised videos keeping me updated on the progress. I will definitely be returning - as will my partner when his Audi is ready to exchange! Aside from that, I love my Arkana!! Thank you for the brilliant service (& the lovely car) x

P. R.

Just ordered a car from Glyn Hopkin and so far the service has been brilliant. In particular Liam McMahon who has done all he can to get us the car and equipment we wanted and has been a pleasure to do a deal with. Highly recommended

C. I.

I highly recommend this dealership. Excellent customer service from Richard Crisp, really listened to what I wanted and made the whole experience of trading in and buying a new car easy and stress free. Also brilliant customer service after I collected the car with phone calls checking there were any problems which there weren't and if I had any questions.

B. S.

Great experience. Jack Hooley was very helpful and made the process smooth and easy!

F. h.

I bought my Renault Captur from Ryan Smart at Glyn Hopkin. Ryan was hugely helpful in picking and sourcing the perfect model which is that not easy in these times of shortage in the new car market. He talked me through all the different functions which as a not very technical person was fabulous. I would definitely buy here again. Thanks Ryan! Jo Hunt

M. M.

Just go with it , amazing professionalism, customer service , all more than excellent!! Happy with my new car and the way I’ve been attended!!

R. M.

I recently purchased a Renault Zoe 2021 from this branch. I am completely new to the electric car world and had lots of questions. All of them were answered immediately by their clearly knowledgeable staff. I had complete peace of mind and query satisfaction by merely calling into the branch asking questions. Friendly, professional and couldn't do more to help me. In the past, I have purchased new cars from other companies, and their after sales service (especially Mini) was shocking. But not here, their sales team were brilliant. I had cause to drop my Zoe in, a week or so after I purchased it for a loose trim. No problem at all, fixed and dealt with swiftly. I was even called a few days later to check everything was to my satisfaction. Great job!

I. S.

Me and my wife visited the Colchester branch of Glyn Hopkins back in July 2021 to buy a new car and was introduced to Liam McMahon a Dacia salesman he could not have been more patience and professional as we changed are mind's more than once he always was calm and helpful. Thanks to Liam we ended up with the right car for us many thanks .

A. P.

Liam was very helpful when dealing with our purchase, always going above and beyond to help. He kept me updated with every step and made the choice and process very easy :) Definitely recommend.

m. c.

My whole experience and service I received was excellent and highly recommended. When entering the showroom I was greeted by Liam McMahon who made me feel very welcome. Firstly he took me through all the different models available matching to my requirements. I decided on the Arkana RS Line which we took for a test drive. I was impressed with the car and after sometime I decided to purchase this model. At no time did I feel pushed or pressured into a decision. All questions I had were answered fully and all information on the car was offered by Liam. We then moved onto the finance. All options were clearly explained to me by Liam. I had a Clio which I traded in and was offered a very good deal. Once I decided which option to take Liam created the paperwork which made it very clear as to what I was signing up to and what payments I have to make. I left the showroom very happy and while waiting for my new Arkana to arrive Liam kept in touch and updated me with progress. Once the car arrived I went to pick it up and Liam went through all the workings on the car and completed the paperwork. I drove away in my new very satisfied. I also have to say the Arkana is a excellent car which I am very happy with and can recommend a test drive. The process from start to finish was made very easy and Liam was helpful and attentive every step. I can fully recommend for anyone thinking of purchasing a new car. 5 out of 5 stars.

B. R. (.

We visited the Colchester Renault branch to view and test drive the Clio. Whist the car did impress, it was the sales staff that were superb - Richard Crisp particularly. Richard could not have got the blend of helpfulness, curtesy & politeness and in-depth knowledge of the product any better. A masterclass of how to win the confidence of customer without being at all pushy or obnoxious. If only all salesman had his approach! If only the rear seats offered a little more space to better suit our needs. It is a rare day I walk out of a car dealership genuinely feeling the salesman or woman had really earned a sale. Sorry Richard! But we will be back in the future and Glynn Hopkins will now be servicing and looking after the Honda Jazz we have since gone on to buy.

D. B.

Many thanks to the team at Glyn Hopkins Renault Colchester for a wonderful experience of trading up for my third car from this dealership. Special credit to Matthew Float, who made the whole process easy and enjoyable- from initial enquiry to collecting the new car yesterday. I couldn’t be happier with the car or the service- I had the best advice and Matthew worked very hard to make sure I had the car with everything I really wanted. I’ll continue to use the dealership for all my servicing needs- fantastic people you can trust. The car itself has exceeded my expectations too 😁

S. C.

Always fantastic service here nothing is to much trouble. Friendly and helpful staff no complaints. Worth a visit. Just had my car serviced here today no problem with a inside and out valeting in with the price very happy.

T. D.

Very professional best new car buying experience I've had would certainly recommend

L. T.

Great service without the pushy salesman approach. Richard Crisp was excellent throughout. Would always use these to purchase our cars through. Bought two cars from them and the service had always been good.

C. M.

Very friendly and knowledgeable. Fab communication throughout, great service from start. Thank You Richard Crisp.

A. C.

Thank you Mehmet the wonderful friendly sales exec who helped us! I highly recommend this brand and this specific store. Excellent customer service and excellent helpful and friendly staff. I also highly recommend the Nissan Leaf! It is a wonderful car and well worth having. We bought a 67 plate used one and we love it!

N. S.

Great experience buying our Dacia via Liam at Glyn Hopkin. Loved the personalised videos we received by SMS just moments after requesting info. As well as the follow up video after we had left the store. Great experience throughout.

B. L.

If Glyn Hopkins will excuse the expression, given its franchises, we had Rolls Royce service when buying our new Renault E-tech. Liam McMahon, who dealt with us throughout, could not have been more pleasant to deal with than he was. He was understanding of our needs, rather than pushy. Nothing seemed to be too much trouble; he went well beyond the lengths one might expect. Even though he had warned us that due to the current "chips" shortage it might be some time before we had our new car ready for the road, he kept us well informed of progress throughout. And I believe his promise to be available for "aftercare" by way of advice or help if we should need it. Thank you to him, and to his manager (who made a point of welcoming us on pick-up, and plainly had supported Liam throughout).

C. K.

Purchased a used Zoe in Feb 2021. Fantastic service from Richard on their Sales team. Very knowledgeable and helpful. Unfortunately had reason to return for a small fix in May 2021 however their fantastic service returned. Courtesy car provided and kept updated throughout the day with progress of work. Bottom line - highly recommended dealership and garage.

R. T.

We took our car for its second service, can not fault the service team whatsoever, while the car was being serviced we had a look at a car we had seen on line . We was told all about the car inside and out by Liam McMahon . We decided to go ahead and purchase the new car . We cannot thank Liam enough as he new exactly what he was doing and took care of all the paperwork and kept us up to date with everything. We picked our new car up a week ago . We have had emails , phone calls and a thank you video. We wouldn’t go anywhere else for our cars , services and when it comes to an MOT this is the place we will be going . A big thank you to Liam and all the team .

A. F. M.

Just brought in my vehicle for Service and MOT and I would like to say that I am very pleased with your service. Great efficiency, consultancy and service work in overall. Special mention goes to Jamie (The Maltese) who was quite helpful and patient with all our needs. 5 STARS ⭐️ ⭐️⭐️⭐️⭐️

L. S.

i recently purchased my Renault capture S Edition we absolutely love the car our sales advisor Matthew was really professional and kept us informed all the way . nothing was to much trouble explained everything from start to finish and was very engaging we was very happy with they quality of service we received would highly recommend lina & Simon

M. M.

I collected my new Clio last Saturday and I am delighted! Richard is a credit to the dealership as he is professional, personable and really went the extra mile is supporting me through the process. Many thanks!

M. L.

I test drove the new Renault Arkana recently and was blown away by the quality of the car as well as the whole experience. All of the staff I interacted with were friendly and well informed about the cars on offer. I also appreciated that guidelines were still in place to ensure customer and staff safety. All in all, it was the most positive and easy experience I've had buying a car. I ordered my Renault Arkana and can't wait to collect it in the coming weeks. Thanks Glyn Hopkin.

R. C.

Great service, very well looked after with my Megane Renault Sport. Thank you.

S. K.

From my first approach with your sales department to upgrade my family car l have found your sales team friendly and very helpful. They have been very helpful in discussing my requirements and finding a vehicle that suited me as there was an issue in making sure that a wheel chair could fit into the boot. Although Covid-19 restrictions slowed the down the sale contact between both parties was continued. Once restrictions were lifted and face to face contact could be made the sale was completed. The sales person carrying out the sale was very clear and helpful with information in completing the deal.

J. R.

Not much to add, customer service was great and was informed of any issues that needed to be rectified.

C. A.

Very helpful, professional service - no pushy salespeople. They listened to what I was looking for in a new car and discussed all options available. I did not feel pressured into making a purchase. Aftersales follow up was excellent.

l. b.

Excellent service from colchester renault. One of the reasons I stick with renaults. Liam McMahon very helpful and knowledgeable. Picked up my new car this week, it was even covered up with a bow ready for unveiling. Wonderful touch to getting a new car.

M. L.

Highly recommend this garage me and my partner got a car from here excellent service was made very welcome by the sales guy Ryan very polite and helpful to . He bent over backwards to make sure we where happy and was offered plenty of coffee good service from this guy 😎😎😎

J. D.

I have been meaning to write. A review for some time but hadn’t got round to it. I purchased my new Clio back in March and the sales advisor we had was absolutely amazing. Really listened to my needs, and his communication was outstanding. Loads of follow up calls even 6-7 months later to check how not only my car is, but also myself and my family! I believe his name was Richard Crisp. Keep up the good work- it really makes a difference. I’ve always been Renault customer and to be honest I always will if they keep up their fantastic customer service. Many thanks for your help.

G. W.

I purchased a new Zoe recently and was very happy with the communication from the team and the speed of the delivery. Paperwork was well handled. The vehicle is excellent. I needed to call a helpline to enable data sharing which was all sorted out remotely. Thanks.

M. F.

Excellent service throughout our experience of buying a used Renault. Matthew Float was very professional and supportive and we are very happy with our purchase.

S. O.

Jack was very polite and professional throughout my experience

W. D.

Good communication, pleasant and efficient advisor. Rectified the problem and returned the car in good time.

M. W.

Dealing with Liam McMahon at Glyn Hopkin was a real pleasure, his professional but friendly manner was very welcoming. Very transparent with the deal and helped us to find the right vehicle for our needs.

G. S.

A very good experience with liam mcmahon at glyn hopkins colchester.bought new arkana he was very professional all the way through.keeped me updated and his sale service made me feel very comfortable. One to one service was secound to none.will be going straight back when i replace car in future highly recomend if you are looking for a new renault or dacia go and see him

E. D.

My experience at my local Renault dealership was excellent. Richard Crisp was fantastic, easy to talk to guy who knew his stuff even when I was giving him the run around he was patient. This will be the 4th Clio I have had and 5th car over all from Renault but this experience was by far the best one. Following the days and week after Richard took the time to call me and see how I was getting on with the car which was a nice personal touch. Overall would definitely do business with the Colchester branch again as I have done for the past 10 years. I feel like I need to take Richard out for a beer as a thank you for making the whole process painless. Daniel Parker

R. S.

Bought a car part from Glen Hopkins Colchester branch last week needed it so badly to sort my car out for work. Been told everywhere I went to wait for 2 to 5 days for the part. Glen Hopkins Wimpole Road Colchester was the branch that got me the part as I walked in. The service department team were fantastic and very polite. I drifted to the forecourt to check a car out and the guy from the service department walked to me to tell me my car part was ready for collection. I was amazed he did that. What a wonderful customer service experience I had. Thumbs up for this branch. 👍🏿

M. G.

I have never purchased a vehicle from Glyn Hopkin previously, but was extremely pleased with the whole experience. Having made an initial enquiry on line I was contacted by Sales Representative Matthew Float who could not have been more helpful. He had considerable knowledge of the vehicle I was interested in a Renault Captur. Upon our visit he took time to show us around the vehicles available. He was patient and courteous in his approach to selling. There was no hard sell. His Manager also spoke to my husband and myself and could not have been more helpful. The experience with staff at Glyn Hopkins was excellent and I would certainly recommend them to family and friends in the future.

J. E.

Staff very friendly and professional. Richard Ferris at Colchester dealt with us and he was courteous, efficient and nothing was too much trouble. Correspondence was excellent, calls and emails were always returned asap. I purchased a Dacia Duster and on receipt I was not disappointed! What a great car. Even after purchase the team was there to help and resolve any issues ( not that I had any) and they still continue to offer their services.

K. F.

Cannot fault the team here, especially Matthew. He was so helpful throughout the whole process of buying my car and really explained everything to me! Really grateful for all his help!

P. K.

I've always had nothing but top-notch service from Glyn Hopkin Colchester. From the free coffee to the customer service, it's always been excellent. Happy to give you my repeat business. Update Jan 2022 - Once again, excellent service from the sales team handling the purchase of our new Clio. Nothing is too much trouble for them. Amazing. Thank you.

J. G.

I bought a Dacia from Glyn Hopkins at Colchester. The salesman Matthew Float was knowledgeable, honest and not pushy. I would recommend both the garage and Matthew. I would also recommend a Dacia Sandero.

D. G.

Just wanted to praise Glyn Hopkins staff especially Richard Crisp who helped me last Monday and today when I picked up my car Richard was knowledgable friendly and a very nice young man.answered are questions with out hesitation and I am looking forward to his follow up call would recommend going to Glyn Hopkins when you are looking to change your car thanks again Richard for all your help

A. K.

Richard took excellent care during our whole purchasing experience! The whole team was friendly and helpful.

P. H.

Best experience I have ever had buying a new car. Christopher Edwards was fantastic. Very professional and knowledgeable but also approachable and helpful. He made the whole process stress free and easy. I bought a new car on finance and part exchanged my old car. Everything went smoothly from start to finish. The showroom is huge, really modern, bright and comfortable. The manager and all his staff are so friendly. All should be congratulated. Would recommend without hesitation.

C. F.

I'd like to pass on my thanks and praise to Richard Crisp at Glyn Hopkin Renault in Colchester. Richard is one of the sales guys there. I was considering the purchase of a Renault Zoe. As an out and out Petrol head I was interested to see whether an Electric car would work for me and my daily lifestyle. Richard arranged a 24 hour test drive and was very helpful and professional throughout, even though in the end I decided against the purchase. I have had no hassling phone calls or contact since. Richard was the consummate professional throughout, and I very much appreciate dealing with him. Cheers Richard!!

D. C.

Excellent customer service, Richard and Mathew were very helpful during the process of buying my new car and gave me all the help and information I needed

M. J.

I can’t thank you all enough for the assistance you gave me on buying the first car, I have ever owned in my own right. This might not be a big deal to most people, for me it was an enormous step. A special thank you to Jake who was very professional, even though my daughter who came with me gave him a tough time, but gaining me a great deal. I thought the follow up call he gave was a really nice touch. I will certainly be recommending Glyn Hopkin in the future. I would not hesitate to come back to you if I ever want to change my car in the future. Thankyou again. Maria Jones

R. D. L. R.

I recently bought a new Dacia Duster having only bought prestige brands in the past and I was absolutely delighted with the service and customer care. In fact the delivery handover experience was actually better than my previous cars. The video of my new car being offloaded from the transporter added to my excitement and all this for a budget brand. Outstanding and certainly 5 stars from this happy customer. Oh and the car is just great too, four months and 2,500 miles down the road!

J. M.

My son’s Clio developed a misfire. I tried throwing some parts at it before giving up and taking it to an independent garage. They tried some more parts, at which point the car stopped sending fault codes that their kit could read. So I prepared myself for a 💰 bill and went to the main dealer. Fixed in a day. Turned out to be something very simple. And their bill was a pleasant surprise. Thank you for restoring my faith in main dealers 👍.

J. H.

I would like to just say A big thank you to Glyn Hopkin Renault Colchester for making my journey with you so painless and easy from the reception to the sales team all were friendly but with a very professional attitude all were very knowledgeable and answered all queries I had with little hesitation will definitely return.

A. C.

Purchased my Dacia Duster with assistance from a very polite and knowledgeable sales advisor, (jake). He went over and above to explain everything, demonstrate everything. The change over went smoothly. Very pleased with the service, the hot chocolate was nice to. Will be in soon to set up my service plan. Thank you.

C. I.

Amazing customer service, thank you so much! Sales advisor extremely knowledgeable & went the extra mile for us!

s. b.

Really helpful staff, Liam was lovely with his demeanour and his assistance. This is our second car from this garage. Top stuff.

D. F.

I've been using Glyn Hopkin as the supplier of my vehicles for several years now. All the staff there are very helpful and always go the extra step required to help you regardless, whether that is buying a new, or used vehicle, servicing, or simply an enquiry.

J. L.

Bought my 3rd duster from these guys brilliant service, friendly and helpful. A lot better than my local dealer. That's why I travelled 70 miles to them, Richard crisp very helpful salesman many thanks.

A. S.

Fantastic service from all at Glyn Hopkin in Colchester. Particularly from the young salesman Jake Gibbs who was very friendly, professional and always had a genuine smile on his face. He kept us informed on progress and on collection of our new car he had taken the time to cover the vehicle with a protection sheet and performed a grand unveiling. He then took the time to connect my wife's phone to the car and programmed in her favourite radio stations. We went away very happy customers. Jake made all the difference in my decision to buy the car. My thanks again to all the staff at Glyn Hopkins of Colchester.

{. o. n. i. }.

After doing our research we decided on a Dacia Duster. We visited Glyn Hopkin as they are the closest dealer as we live in Great Clacton. We were looked after by a lovely chap called Richard Ferris. Richard showed us around the car and then we went inside for a coffee. We decided to go home and shop around to see if we could save on their price. Richard very kindly sent us a video of the car that we were interested in. The following day Richard called to see if we had made a decision but we were still waiting to hear from other dealers. My wife prefers to buy locally so we had decided to purchase the car from Glyn Hopkins. Whilst shopping in B&Q we received a call from Richards boss asking for feedback about Richard. He then asked if we had made a decision about the car. I explained that I was still waiting for other dealers to email me and he used the old 1980s time share sales tactic "well if you can't afford it maybe by a lottery ticket". I was not impressed with this and told my wife that due to this I would not buy the car! Richard then called and due to his friendly professional manner we changed our minds. I think that Richard is a credit to the company. He was never pushy and answered all of our questions. I would definitely recommend Glyn Hopkin.

T. H.

A returning customer, excellent service yet again from Glynn Hopkin Renault. The service Ryan provided was second to none. Many Thanks

R. C.

Thank you so much Elliot Bruce for helping me find a new car! Loved your level of customer service, down to the thank you video emailed to me the same evening. I've very excited for when I get to finally drive my new car 😁 couldn't be happier!

T. W.

Adam was very patient, polite, and a gentleman, he explained every detail of our choice of car, i would highly recommend a visit to this showroom, would definitely give 10/10.

P. A.

A few years ago I had a bad experience, but decided everyone deserves a second chance and boy I'm glad I did. Elliot was an absolute pleasure to do business with and restored my faith. Although he was new to the job and it took a little longer than it should have to get the paperwork done, he made everything perfect. A real asset to Glyn Hopkin and I'm sure he will do very well in the future.

M. C.

Glyn Hopkin are very good from the very first enquiry. Quick and efficient, with nothing too much trouble. Our salesman was Mark Bishop who was very friendly and helpful, his customer service was excellent and he made buying our first new car seem special. Thank you to Mark and the team at Glyn Hopkin!

J. B.

Richard from Colchester Dacia Glyn Hopkin garage was fantastic! He dealt with me from the forecourt to test drive to the final handing over the keys and driving out of the showroom. He was super quick to reply to emails, called me with updates on delivery time and paperwork and was generally a pleasure to deal with! I would highly recommend them! 👍🏼👍🏼👍🏼

D. B.

Brilliant service from test drive to my taking ownership of my new car today . Richard Ferris was excellent throughout

T. H.

Very well organised with polite staff

M. D.

After many hours of research we decided on dacia colchester firstly for value and location. We made the right decision after meeting the salesman mark bishop. What a great guy.very professional and knowledgeable. He explained step by step about the difference in the duster models range. He asked our requirements and suggested the model for us. We had a lengthy test drive and the comfort model was perfect for our requirements. Mark made us feel at ease and not just a salesman but also a friend to help. I would highly recommend dacia at colchester as we now have a great new car.many thanks mark your a star

R. B.

We have just bought a new dacia from Glyn Hopkins. This is the first time we have ever purchased a new car and I can only praise them for the service we received. Mark Bishop was the sales adviser that saw us through the process and we were very impressed with his professionalism, vehichle knowledge and helpfulness. There was no hard sell and he just said the facts on the vehicle and left us to make our decision. We wanted a vehicle that offered affordable motoring with the minimum of electronic gizmo's and Mark showed us the one most suitable and we purchased it (Sandero Stepway) and we are happy with our purchase so far!!

F. B.

Amazing customer service form a fantastic sales team. The video updates were a lovely touch and made me feel part of my new cars journey and really built the excitement. Thoroughly recommend Glyn Hopkin Colchester.

B. J.

Recently purchased a car with my girlfriend here and it was a great experience from start to finish. Mark Bishop was very helpful every step of the way - i know absolutely nothing about cars and he helped me understand what i was buying and all the features and how to do things etc. Highly recommend using this place if you are looking for a Renault as their experience and customer service is really top notch. 5*

P. B.

From the first point of contact we were very impressed with the efficiency and attention shown to us at the Colchester dealership by Richard Ferris and we are also very pleased with our new Zoe

M. H.

Quick diagnosis courtesy car provided very helpful and pleasant staff kept me informed of what was needed also the cost altogether staff made it a pleasant althogh worryig experience thankyou wimpole road staff and mechanics

R. R.

I had an initial enquiry call with Richard at the Colchester site. He was very polite ane friendly but remained professional. Richard was able to answer my many questions. I am looking at my options currently, but if choose to continue along the Renault road will not hesitate to getin touch with Richard.

G. C.

Bought a new clio glyn hopkin and the service from the sales advisor was professional and very helpful. He took me through the process himself and had the car in about a week after ordering as they moved to vehicle for me from the chelmsford site at no extra cost! Definitely recommend.

C. W.

Lovely dealing with Matthew. Answered all my questions promptly and well. I’m really pleased with my car.

L. W.

Excellent Service, especially Richard Crisp. really happy with the car and service recieved.

A. O.

All good very pleasant and helpful

R. P.

Just purchased my car from Glyn Hopkin in colchester sales Advisor was mr mehmet Mehmet, he was a pleasure to work with from the whole experience of purchasing my car his knowledge and professional manner was very helpful in making my decision to buy the vehicle from start to finish I felt the experience was handled extremely well. Regards raymond

t. d.

everyone was very helpful and always a warm welcome sales staff ie Jake Gibbs went above and beyond, keeping me updated as to when my new car would be available . Also changing my registration plates to private all done for me all in all exceptional service thanks again Terence Davis

K. W.

Had the pleasure of meeting Mehmet this Saturday at the Colchester branch. Lovely character, not pushy and superbly knowledgeable about the car and features. unfortunaltely the sale did not proceed as the vehicle did not meet all expectations. We will insist on dealing with Mehmet on the next occasion.

P. M.

Very helpful nothing is too much for them. See and help you straight away. Highly recommend them.

G. K.

The customer service at Glyn Hopkins Renault in Colchester is second to none. Very professional and caring. The car always prepared and presented perfectly

T. G.

Matthew Float kept us up to date with progress and could not have been more helpful on handover of the vehicle this January.

H. M.

Mark was great, I didn't feel he pushed me into a decision to buy and was very helpful. I am very happy both with service I received and with my new car.

t. h.

Just Purchased a Dacia Duster from Glyn Hopkin Dacia, the sales Advisor Richard Ferris has been absolutely brilliant throughout the process, polite, professional, friendly, helpful, he’s really made the transaction simple, straightforward and enjoyable, I couldn’t recommend him any more highly and the overall dealer experience has been exceptional from start time finish

G. D.

Brilliant experience, the staff were very attentive and made buying a car much easier.

C. M.

First class service from Richard Crisp...polite, efficient and professional throughout. Thank you!

P. M.

Excellent customer service. Was looked after by Matt Float he was patient, very informative and happy to go the extra yard.

I. B.

The whole experience from viewing, test driving and purchasing our new Renault Megan was made exceptionally easy and straight forward with professional and friendly approach of Richard, and the day of collection was made a very memorable experience. Thank you.

J. D.

Very friendly and helpful service.

I. W.

Great service. Highly recommend this branch, particularly Richard Crisp as he was very helpful and informative.

A. B.

Excellent service yet again from Glynn Hopkins. The service and commitment from Mathew was second to none. Thanks

S. M.

Leila was very good and took me through every step of my purchase. My new car was presented to me by the manager and Leila. I would recommend them if you are looking for a new vehicle.

R. A.

Cannot thank the guys at Glyn Hopkin Colchester Renault and Dacia enough for all the help they gave me when I purchased my brand new Dacia Duster. Special thanks to Mark for being so patient and explaining everything clearly for me and my partner.

D. M.

A massive thank you to Josh and Jake for helping me replace a lightbulb in my Clio on Saturday afternoon. You really did save the day! Great customer service and I would def buy a car from you guys!! 😊😊😊

J. G.

The service we received was first class. Our sales lady Leila was a true professional not pushy in any way and explained everything in detail. Can not fault any part of our visit .

A. B.

I've recently taken delivery of a new dacia duster from glyn hopkin and I am over the moon with it.. the sales staff are very knowledgeable on all there models and there presentation when I collected my duster was very impressive. I'm so pleased I chose glyn hopkin for my purchase..

B. H.

A fantastic sales team (in particular jake gibbs.) No pushy sales, no hiccups and great communication. Overall a pleasant transaction Iwill most definitely do business with again.

H. D.

Very helpful and informative staff.

O. P.

2nd time dealing with Mark at Renault - great guy, does a fantastic job to get you the best deal and is not pushy at all. Would highly recommend to anyone.

G. E.

Excellent service recived from sales assistant Leila Martin, listened to all needs required and was not pressuring for a sale, very helpful with all questions asked, Leila kept in regular contact throughout transaction and even after the sale was completed , . I would recommend this branch

C. M.

Everything was efficient done to time and well communicated.

T. P.

I and my wife are returning customers and find Liam Mcmahom a very knowledgeable and friendly sales person

W. N.

Elliot Bruce was very good he was not pushy and talked us through bying the car he offered us drinks throughout the process and made it worth while using the showroom and getting what we think is a good car thank you Elliot

G. E.

Went for service of my car which is Electric but as I don't use a key to access they were amazed as to how I got in my car, bearing in mind this is a Renault garage and my car is a Renault. Wasn't happy handing over my mobile phone.

e. s.

Amazing staff, great atmosphere in the showroom - ask for Chris Edwards as he has a very professional and friendly attitude. Would not hesitate to highly recommend!

T. H.

Good location parking can be difficult sometimes, but staff are helpful and attentive.

T. M.

Got my 4d number plate from here great job good price

S. H.

Excellent service very helpful and friendly staff

N. T.

New Zoe all electric, Excellent service from Glyn Hopkins especially salesman Liam McMahon,

M. F.

Very happy with our new car. Great service great communication and always happy to answer any questions. 5*

J. G.

Very pleased with the help we received from Jake when purchasing our Dacia stepway.My wife is very happy with the car. Happy wife happy life

O. N.

Service centre are great, cannot fault them. Sales team are very pushy, even break GDPR just to call you and pressure you.

G. M.

Acted swiftly. Kept to timetable. Kept us informed.

M. F.

From start to finish we were treated professionally by Glynn Hopkin, Colchester and in particular by Richard the salesman.

L. W.

Bought another car from Glyn Hopkins, good service, good price and on time...

c. a.

the day we went to Glyn Hopkin they were in lock down so we could not view the cars but they all nice people and helpful .x

L. S.

Matt was a fantastic sales person helping me choose the right car and making sure it arrived quickly for me. Thank you

D. S.

Had an issue with my adblue, was checked, passed and they still washed the van for me. Happy staff as well.

K. C.

Excellent customer service

K. V.

Very helpful and pleasant people there and they make you feel comfortable and explain everything to you about getting a car to suit you

K. B.

Richard and Matthew looked after us well throughout the purchase process. Very happy with the service we received 🙂

C. b.

Saleman was polite and efficient, car was delivered when quoted and has ran well since delivery.

G. E.

Very good service, very helpful advisor and comprehensive test drive to ensure that the car was the right vehicle for us.

C. N.

Very helpful, would use again

P. W.

Very helpful in all aspects

C. W.

Great place to visit lots of choice and staff are more than helpful

N. R.

Sales team treats you with contempt once you have confirmed your purchase by paying deposit . Renault product itself is v good

S. H.

Just had car first service really good experience staff polite and helpful car cleaned sat nav updated.will come back for next car update

R. M.

Quick service and understand what I was looking for and Quick response and order

m. l.

Efficient helpful and kind

T. B.

Was a good friendly service. Able to test drive the cars I wanted to same day.

M. W.

Extremely friendly and very polite

A. B.

Excellent service and advice on buying a car. All questions answered and all details explained thoroughly

S. T.

Friendly and courteous staff. Leila was outstanding. Loving our new captur.

S. W.

Amazing quality service! So welcoming! Thank you for everything! Shot out to jake 😊

S. C.

Great garage for new and used Renault and dacia. Friendly staff and helpful. Worth a visit.

J. W.

Excellent service would recommend 👌

P.

Thank you Matt for a great experience, very helpful

M. M.

Friendly, helpful staff sharing knowledge not very busy

J. M.

Lovely staff very helpful and friendly will deffo keep going there for my car and future car purchases

A. R.

Great customer service, always keeping me updated

L. P.

Excellent customer service and very knowledgeable staff! A special thank you to Richard at Glyn Hopkin in Colchester!

S. H.

Buying a nearly new car

M. O.

Helpful polite staff great customer care and they washed the car after winner all round

A. E.

Great service, 2nd car there now. Cheers Jake

M. S.

Great customer service and great deal. Would definitely use them again

T. F.

Just an all round very good experience.

s. r.

Good service, every thing ran on time. Coffee and will go available. V. Good

L. w.

Very impressed with Jimmy and his amazing customer service would highly recommend

A. D. G.

Very good services, whole staff very friendly. Recommend to everyone. Thank you.

r.

This is a new Renault dealership in Colchester. Clean, we'll presented, friendly staff

J. W.

Very nice staff, patient and helpful. I'd recommend them.

T.

Nice and friendly staff very helpful

M. G.

Very good place to buy ( used or new ) cars and good place to service your cars

M. M.

Excellent service! Thanks! Highly recommended service and diagnostic centre!

V. W.

Lovely surroundings, friendly and helpful staff, was able to answer all our questions

A. &. D. W.

Very good experience. Very helpful and knowledgeable staff.

s. h.

Staff very helpful and polite, answered all my questions,with good knowledge.

M. G.

Very good information made us get a Renault

N. B.

Excellent service and staff very helpful well done

J.

Always a pleasure to call here as extremely obliging

B. W.

Very good service. Helpful and friendly staff.

J. W.

Excellent customer service is all I need to say.

P. L.

Good service team, helpful and polite staff overall

D. P.

All members of staff are friendly and helpful.

P. H.

Always receive courteous and efficient service here.

J. D.

The whole purchase experience was excellent.

s. v.

Staff friendly. Coffee available. Rest room

L. L.

Really helpful staff and not pushy sales staff

M. R.

The Sales Rep couldn't have been more helpful.

C. W.

Excellent staff very knowledgeable and pleasant.

L. H.

Very pleasant and helpful team.

A. T.

Great service and well looked after

T. G.

Very helpful and friendly staff.

N. B.

Brilliant team and excellent service

J. S.

Not inpressed with the cost of dignostics

A. R.

Nice friendly very helpful

D. D.

Very good service

S. T.

Friendly helpful staff

A. A.

Good friendly service

R. B.

Happy, helpful team

A. C.

Well looked after.

N. K.

Nice

c. g.

Helpful

r. h.

Impressed

G. R.

One of the best

N. P. O.

Good service

B. W.

Brilliant.

A. S.

Cheap prices

T. W.

Awesome experience. Couldn't be happier with my new car. Renault Arkana hybrid. Absolutely brilliant. No plugging in to charge. Not using the electricity grid to charge up is a handy godsend. (Can't plug in anything like a car at home, too far away from the power point and having MS makes it harder) so the Arkana has seriously helped out what with fuel prices so high at the moment. It's a total dream to drive and I feel 100% safe! Well done Glyn Hopkin garage, Colchester. 5☆

D. S.

My experience was very good, plenty of communication and explanation.

M. D.

(Translated) Excellent !!! (Original) Excelent !!!

B. L.

J. D.

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