Reviews of Stratstone Maserati Colchester Aftersales. (Car Dealer) in Colchester (Essex).

Stratstone Maserati Colchester Aftersales

43 Reviews

9 Comments

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Ipswich Rd, Highwoods, Colchester CO4 9HA

Description

Information of Stratstone Maserati Colchester Aftersales, Car dealer in Colchester (Essex)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Stratstone Maserati Colchester Aftersales

Reviews of Stratstone Maserati Colchester Aftersales

d. m.

The sales advisor I dealt with was not enthusiastic and was very reluctant to provide information on the car. Any questions asked by me during the initial enquiry also felt as if they were a disturbance to him. Post-sale, the same manner continued. I have been fortunate enough to later deal with another member of the sales team, who has been very helpful and knowledgeable, but I understand that sales advisor isn't normally customer facing so other customers probably would not benefit from her excellent service. Overall, I cannot recommend.

A. A.

My experience throughout the process was great. Very importantly, responding quickly to contact through emails and calls. I was helped by Stuart throughout, who was exceptional, but, every one I dealt with was also extremely attentive.

M. E.

Having received poor customer service and astronomical charges previously I decided to switch to Lancaster Maserati Colchester and the change was profound, like night and day! Genuine interest in customer service, trustworthy review and honest feedback from the service and improved condition of the car on return - how it should be!

J. C.

Just traded in my Maserati Ghibli for a Levante. Charlotte provided a fantastic service from start to finish particularly as we dealt mainly over the phone and via email. Very happy with dealership, thank you.

S. s.

Amelia , Stuart and Beth . Great customer service. Have a Gcab and had an issue with my boot all very helpful even though I didn’t purchase from there .fault fixed promptly. Thanks much appreciated.

M. H.

Before anything was done, I received a video to show the extent of the work to be undertaken by the technicians, and for my approval. What would be useful, not that I am questioning the results, is the same video to show how everything looked once all parts and fixes were in place, to provide a comparison. The staff were professional and earnest about their work, from the receptionists to the chief technician. An excellent job done on my Maserati Granturismo S: 3rd service (6-years), she drives like new. My wife has fallen in love with the car all over again!

s. m.

Buying my 2nd hand Ghibli i was made to feel like i was buying a brand new Ferrari . I traveled from the Northwest after a phone conversation and was not dissapointed, the car was exactly as described. It was a bank holiday Monday and the staff were helpful and attentive. I wouldn't hesitate to make the 5hr journey and buy from them again. thank you

A. W.

I have never had such a enjoyable time the staff were fantastic made me feel so well loolked after from the start to the finish wished i had the money to buy another one stuart and tazmine were so nice too me and my friend would definitely come back

J. N.

As I’m in a rush, all I have time to say is.. I never want to go anywhere else now. Perfect and quality service from very polite and Professional people. As always, well done. J

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