Reviews of Underwoods - Škoda. (Car Dealer) in Colchester (Essex).

Underwoods - Škoda

241 Reviews

10 Comments

Car dealer

Skoda dealer

Wyncolls Rd, Severalls Ln, Severalls Park Industrial Estate, Colchester CO4 9HS, United Kingdom

Description

Information of Underwoods - Škoda, Car dealer in Colchester (Essex)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Underwoods - Škoda

Popular times

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Reviews of Underwoods - Škoda

j. n.

Just bought my first Skoda and I’m so pleased with the service I’ve received. Dominic was so helpful and friendly, made me feel completely at ease throughout the whole process. Listened to my questions, answered promptly via email prior to purchase and explained all paperwork as we went through the purchasing process. I also was lucky enough to meet the technician who worked on my car. Harry was very knowledgeable, friendly and turned the car around so quickly. I was so impressed with his expertise. I’d definitely recommend a visit for an easy, straightforward, supportive car purchase. Thank you again to the team at underwoods ☺️

s. h.

A very good process. I contacted Underwoods online and received a quick telephone reply. Within ten days I had my new Kodiaq. The salesman Kevin sorted everything promptly and efficiently. Very pleased. My only problem was that I found it difficult to park in the customer area when I came back last week to pick up some accessories I had ordered. Had to pull up against the entrance. Maybe you could keep plenty of spaces for customers? Things like that matter. Also, it would be useful if you could give some advice as to where customers should park for the service? Hope that is helpful.

J. W.

Got my Skoda just over a year ago and I can't fault the car or service! I had salesman Kevin and he is absolutely lovely and no query was left unanswered! Everyone there is kind and friendly. Easy to book MOT and service there too. Getting a courtesy car whilst having an MOT and service was no trouble either! Highly recommended!

G. W.

Both myself and my mum always go to Underwoods for our cars. The staff are so welcoming and friendly, particularly Dominic Pyle, who always goes above and beyond to look after us and make sure everything goes smoothly. Excellent customer service and thoroughly recommended!

C. O.

Thank you Team 'Underwoods Skoda Colchester'! We needed a car to replace our Diesel car, that caught fire. After looking at several makes and options, my wife and I travelled a few miles north and visited your show room, last Saturday afternoon. David Peddel smiled at us, as we entered. He offered us chairs and asked if we wanted coffee, tea or a cold drink - it was a very hot day. No "Do you want a new or used car? Lease of 2 or 3 years?" but instead "Please tell me how I can help you today". He then listen to our needs and wishes - "A comfortable mid- to full-size car, not a SUV, not an Electric car, 4 door, not new, but single owner in excellent condition". After 10 or so minutes he admitted, that he did not think Underwoods had a car that matched our requirement, but to make sure, he asked to be excused, while he checked if there was a vehicle available that had not yet been entered into the Computer System. While we had our coffee and looked at the cars in the show room, David returned and asked us to follow him outside. Having checked with the Service Department, he had found an Octavia SE-L and driven it to the front door. It had arrived earlier that day. We sat in it, liked it, had a 10 mile test drive and returned for another coffee. When we said, we needed to think about it, David agreed and said he'd reserve the car for us, but would like an answer by Monday, so he could add it to the System. We called him Monday and paid a deposit. David said he'd try his best to have all the tests and valeting done by the end of the week. He kept us informed and we collected the car on the Friday. The paperwork was done in 20 minutes, the car was ready, in show-room condition! David spent half an hour showing me the various Infotainment options, as well as transferring my iPhone data onto it. Had the car for a week now - and loving it. N.B. We also visited Underwoods' Kia and Mazda show rooms; again very professional staff.

M. M.

Bought a used Skoda Octavia, Kevin was extremely helpful helping me to decide on a model which would suit my needs. He was very friendly and informative and not at all pushy.

F. M.

Skoda underwoods have been absolutely amazing, getting my 2nd car and they have been so helpful and full of communication that we knew where we were in the purchase. They are kind and a Lovley network of staff and have been brilliant in this. If your unsure of what car to get go to them as they steer you in the right direction for you.

c. i.

Such lovely staff Kevin was so fab and not your normal pushy car salesman. Super helpful and knowledgeable, Lots of fabulous cars and a lovely showroom

S. L.

we walked in to see there range the sales guy was very helpful and listened to our requirements we explained we was window shopping but still very helpful there vehicle is on short list

s. c.

Absolutely brilliant customer service from Underwoods - Skoda - Colchester. The whole process was top drawer, big thanks to Kevin and the team for their honest, decent and helpful service.

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