Reviews of AUV. (Car Dealer) in Coventry (West Midlands).
Description
Information of AUV, Car dealer in Coventry (West Midlands)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
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Reviews of AUV
S. S.We have just purchased a BMW 335d from AUV. The whole experience was great from start to finish. Rob showed us around the car and answered any questions that we had and was not pushy at all. The car was presented immaculately and was priced very reasonably. We left feeling confident that we had purchased an honest car from a honest company that only deal with the finest examples. I would not hesitate to recommend AUV to friends and family and we will definitely check in the next time we are looking to purchase a car.
Thank you Rob and AUV Team!
The Strong Family.
R. M.I recently bought a car from AUV and dealt with Andy.
Good knowledge and everything as described. The video showing the car was invaluable in me being able to make the buying decision and the whole process was really easy. They even picked me up from the train station.
I'm happy to recommend this company.
J. W.I have never left a review when buying a car because it is never a perfect transaction there is always a problem that does not get resolved. I bought a car from AUV in August and it was a GREAT experience. This was my first "dream" car that I had worked so hard to get and Rob was great with every detail. I asked him before picking the car up how do you have 5 stars with Google? Now I know!. They are not typical car salesmen and even though I'm 120 miles away I will be buying my next car with them and recommending them to everybody. Cheers Guys👍
L. H.Thanks to Rob and the team at AUV for making my car purchase hassle free, offering great service and it was an absolute pleasure....I can't see that I will ever purchase a car from a main dealer again. Rob was always available to answer questions (very promptly) and although the car needed a few minor things sorting on it, everything was taken care of with no fuss and when it was delivered it looked amazing. A very well deserved 5 star rating from me and you can be assured that I will be back in the future!
J. H.Just purchased a Porsche Carrera T. Really easy transaction with Andy being very flexible and easy to work with. First car I have bought that was actually clean (new or second hand). No hesitation in recommending AUV.
J. T.Despite me living 200 miles away, Rob and the team at AUV could not have made purchasing a high value car easier. They source vehicles that are in super condition and their assistance and professionalism through the process was second to none. Great experience and I now have a beautiful car! Recommend highly.
C. J.A pleasure to deal with Andy. First time buying a car unseen due to Covid restrictions. The car was as described, easy and painless process. The car was taken to a main dealer for piece of mind health check. I found Andy to be honest and passionate about his business and I will definitely be a return customer. A massive thank you to Mark for delivering the car In less than ideal weather conditions!
M. V.Completely professionals, AUV has made buying car so easy :) Rob your service is second to none.
All my questions were happily answered and my concerns were taken care of.
My car was delivered the next day and it was exactly what I expected it to be. I can’t recommend them highly enough. Just fantastic.😊
K. J.We have just bought an S Class coupe from Rob. AUV is an Aladdin's cave of top class cars with top class service to go with it. No hard sell, just given the keys to go over the car at our leisure.
The car was absolutely spotless.Rob arranged for our private plate transfer and even connected my phone to the S500 !!
Extremely professional from start to finish, we would highly recommend this company and we will be back in the future.
Thanks Rob for going the extra mile.
Trevor and Keely Jackson.
T. B.As I work in the motor industry with a prestigious brand I know what it takes to deliver a great service and vehicle and AUC delivered it in abundance . Rob was amazing from start to finish he tailored a finance package to meet my specific needs and got me into a lovely 911 in mint condition. Not only was buying the vehicle so easy but I am still getting follow ups calls making sure I am happy and everything is going smoothly. I was initially a little sceptical purchasing my Porsche from a non- Porsche dealer however these guys were superb and I will be getting my next car from them for sure . Hands down best dealer experience I have had if you are in the Market for a Porsche or any other prestigious car Contact Rob at AUC you will not be disappointed .
T. W.Initially I was a little nervous about spending a relatively large sum of money with a dealership that I didn’t know. Would the car be as advertised, is the car worth the money, will the part ex offer be fair? All these questions and more were running through my mind. Over the next couple of days Rob reassured me via email and telephone, not with the usual salesman patter but with hard cold facts and well-informed opinions on the car, an Aston Martin V8 Vantage S SP10. Rob was happy to share key data about the car so that I could satisfy myself of its provenance and value.
AUV is obviously a company who cares, Rob and Andy could not have done more to make me feel comfortable. They are quite rightly very proud of their hard-won reputation which is well deserved on every level.
I have no hesitation in recommending AUV and will certainly return to them for my next car.
M. S.Andy and his team are a real pleasure to deal with. I have been buying cars from AUV for a number of years now and they provide a fantastic service from end to end. There cars are presented to the highest standards even better than the franchised dealers. I have no hesitation in recommending AUV for some of the best sports cars in the country! 😀
M. P.I recently purchased a car from AUV. Rob and Andy were brilliant the whole process was very simple. The finance package offered was the best I have been quoted. I cannot recommend AUVs service highly enough. I have had the car for getting on a month now and it is fantastic. Thanks guys!!!
R. T.From the first call to Andy to taking delivery of my car from Rob on Bank Holiday Friday just a few days later, the service I received from AUV was exemplary. The vehicle was handed over in pristine condition too. Highly recommended.
L. I.The service provided by Rob and Andy was excellent, on arriving they were very welcoming and friendly which put me at ease. Rob showed me around the car and explained it's history, he left me to view the car on my own with no pressure and I was given plenty of time to have a good look around it, which I thought was great. The finance on offer was explained thoroughly and in a way that was easy to follow. I had part exchanged my previous car in which they offered a good price for, which was better than other offers I had. They made the process of buying the car very straightforward, I would certainly recommend their services to anyone thinking of buying a quality used car!.
N. L.Genuinely outstanding service. Recently purchased a perfect condition Aston Martin from Rob and the team and couldn't be happier with every element of their service from first call to delivery. Nothing was a hassle with them and everyone I dealt with was friendly, helpful and knowledgeable which made the whole process a pleasure. Would highly recommend and will definitely use AUV again!
J. A.Like most people, I’ve had a few bad experiences with car dealers over the years. Andy and AUV were a breath of fresh air - unselfish, friendly, considerate and fair minded. It was a pleasure to do business with them and my new car couldn’t be more perfect. Many thanks.
F. C.Rob and the team at AUV are INCREDIBLE. I have always preferred to buy cars from main dealerships however the car was exactly what I was after and I thought i'd go for it.... I haven't looked back.
Rob does exactly as he says he will and doesn't mess you around, the service I have received has by far surpassed that than any I have had at a main dealer and they have done EVERYTHING to make sure I was happy with my car.
I would 100% use AUV again and couldn't recommend them enough. 5* service.
Thanks guys.
G. C.I recently visited AUV to view a previously owned Ferrari 458 and left a returnable deposit to secure the purchase.Through no fault of AUV I was unable to complete the transaction and they were very prompt in returning my deposit, without question. AUV has an excellent showroom facility, and I must say that Andy and Rob were so friendly, professional and accommodating at all times. I would certainly approach AUV again should they have a car that I’m looking for.
K. M.I was asked to help a friend buy their new Porsche. I am personally in the car industry (ex Porsche main dealer) so set about looking for a Porsche Macan.I located a lovely car at AUV which was well priced so called and was looked after by Rob. Having dealt with the good and the bad in the prestige car world I was genuinely put at ease and really suprised in a good way at how warm and professinal Rob was. His communication was consistent throughout the process and he was always friendly and fun despite some challenges we threw him. Thank you Rob and the team at AUV. you guys are offering fantastic cars with good old fashion customer service. Five stars!
c. w.On Monday i contacted AUV Porsche to sell my car, today Mark collected the car. I couldnt of asked for a more easy process from start to finish. I couldnt recommend Mark and his team enough, all very pleasant and wonderful to deal with, excellent communication skills and talked me through the whole process from start to finish (very patient with me). Such a pleasure to deal with and will defiantly be back in touch to sort out the purchase and sale of my future cars. Thank you
T. T.I bought a mint condition Porsche 911 Carrera S from AUV in July 2017. From my initial call with them, it was clear that they were genuine, knowledgeable, professional and straightforward. They dealt patiently with my questions, emailed lots of scanned documents, and importantly didn’t give me the “hard sell”.
As a result, I felt they had integrity and was comfortable enough to commit to buy the car without seeing or driving it. I am sure some readers would think that inadvisable, but I’ve done this before with Porsche main dealers, so why not with AUV?
My car was delivered on the agreed date, and I am absolutely delighted with it. A couple of months after delivery I had a minor fault. AUV were very supportive, spoke to the dealer reviewing the fault on my behalf, and as a good will gesture they generously contributed to the repair cost (despite the issue being outside terms of the warranty).
Can’t recommend them highly enough. I will be contacting AUV again in a couple of years when I next change my car!
R. L.Its been a week since I picked up my 911 991 from AUV. Andy and the team were excellent throughout the entire process.
Their knowledge and advice was extremely helpful when discussing both the vehicle and possible finance routes. Their genuine passion for the Porsche brand was also clearly evidenced as no question went unanswered, up to and including a physical test on whether a 2 bedroom, 4 person blow up tent would fit in the front trunk! (trying to find any reviews as to the practical capacity on the 911 was nigh on impossible... it does by the way).
I would highly recommend them to anyone considering a similar purchase in the future.
R. O.I recently purchased an Audi TTRS from Rob, the transaction was simple and hassle free. The car was immaculate and as described, the car had a couple of very small issues which were sorted with no complaining whatsoever and with no inconvenience to myself and can’t recommend Rob and AVS highly enough. I know where I will be visiting for my next car. Many thanks.
D. M.I have experienced fantastic service from AUV in Hinkley. From first contact - a call on a Sunday afternoon when they are closed but the sales manager, Rob, still took the call on his mobile - through to collecting the car the service has been first-rate. I traveled to Birmingham airport and was met by a driver from AUV, taken to Hinkley where the car was exactly as advertised. These guys are the Real Deal....buy with confidence...
V. F.I bought my Porsche Macan from Rob and Andy in June 2017. Their customer service was excellent as was their attention to detail. The car was immaculate and a good price so I am delighted with the transaction. Would definitely use them again.
P. S.Great service provided by Andy and Rob, super car with a few minor issues that were quickly resolved by Andy. Highly recommended.
R. B.Bought an R8 from Rob within a very limited time frame while overseas which was a bit of a daunting proposition. He made the whole process as easy as I could have ever expected. A few months down the line I had a simple electrical problem with the car. He was only too happy to help and liaised with an Audi specialist local to me and covered the repairs work without question under their warranty. Dealing with little electrical niggles can be a real pain especially when finding the time is difficult but AUV we're easy to deal with on the matter and very accommodating. These things make the prospect of going back to them for more cars in the future a bit of a no brainer.
m. b.great people to deal with!!!
bought a range rover from AUV and had a niggly fault ; AUV took it back , sorted it out , lent me a loan car - even sold my old range rover for me, which wasn't part exchange. Nothing is too much trouble. Honest, fair and reliable - what more do you need in dealer ? will be back next time i need a new car - well done guys on a great job.
S. H.Mark made me an offer on my car, to buy outright and it was more competitive than other offers I had received. Additionally he was professional and timely in his responses in our negotiation.
Collection was seamless and obviously from an experienced car trader.
I would recommend giving them a call for any car transactions you wish to undertake and see what they have to say and can offer you.
Brilliant service, great company.
D. C.Bought an Audi A6 from Rob and Andy, had a problem with a heated mirror which Rob sorted over the phone to the point where even the dealer, was shocked at the outstanding service provided by AUV. Cannot rate them highly enough. Would definitely use again.
G. P.Andy and the team at Approved Used Vehicles were fantastic. They made buying a prestige sports car worry free. Their customer service and attention to detail is fantastic, and the quality of their cars are second to none. I would highly recommend them to anyone.
M. H.This is the first time I’ve brought a car for a number of years, so I was abit out of touch with what to do and how to do it, however Andy and Rob made the whole process very very easy and I can’t recommend their service highly enough. They looked after me and got me a brilliant deal on my finance too.
The only problem toward the end was which car to buy👍🏻
C. D.Bought a Porsche 718 Cayman S at the start of June. Absolutely gorgeous car in a perfect spec. Swapped 2 cars to get this one. All exchanges were very straightforward and efficient, excellent service. A month and about 1000 miles ownership in, and I'm loving the Cayman. I couldn't resist an ECU tune and Fabspeed exhaust - which gives the 718 S more BHP and torque than the stock 718 GT4 :-)
P. H.Today has seen me buy me second car from these guys and yes ill buy a third next year. Buying a car to me has always been stressful and a little disappointing but dealing here with Andy Rob and Mark is like working with your friends. Again thank you for a perfect car and perfect service. Never such a thing as a problem with these guys as they work with you to solve and make you happy. Go and see for yourself!!!!!
D. M.I have worked in the motor trade for many years and found AUV very easy and friendly to deal with. The car was as described and well prepared. I have no hesitation in recommending them.
J. R.I bought my first car from Rob last week and found the whole experience increadibly professional and enjoyable. The team at AUV were very helpful and I look forward to engaging with them again in the future
M. R.Nice and straight forward to deal with. Rob, Andy and the team answered questions and found out information quickly and courteously. Arranged to meet me at the airport and take me to their place. Even then, no pressure to buy. Very happy with the transaction and the car is top drawer. Highly recommend these guys for a straight no fuss deal.
M. J.Sold my 911 to Andy last week and he was a consummate professional and a man of his word. I highly recommend AUV to anyone looking to buy\sell a vehicle. Will look to AUV for my next 911 purchase as my first port of call.
L. T.Just picked up my new RS3 from AUV. Really pleased with the car it’s immaculate. Easiest hassle free deal I have ever had with Rob, very professional. Would definately buy through them again.
James Thacker.
J. C.Bought my Maserati off AUV. The car was in excellent condition and the service was brilliant. Every step of the way they were on the phone to me. Will definitely be buying my next car off them !
M. F.I bought an A45 AMG with great spec using an older 911 as my part exchange. The process involved a service at Mercedes and a swap of a private plate. All went without a hitch. Very pleasurable experience and I'd thoroughly recommend buying from them.
N. B.Bought a mustang 500 gt from andy he was very pleasant and not pushy for a sale, spent at least an hr at the garage looking at all his beautiful cars and WOW has he got some nice cars,
He even gave us a courtesy call to see if we got home ok and did we like the car.
I WOULD RECOMMEND HIM TO ANYONE WHO IS LOOKING FOR A PERFORMANCE CAR OR TOP OF THE RANGE CAR.
A. C.Purchased a lovely car from Andy. He was very good showing us the car and answering any questions we had. Would definitely come back and see Andy again for our next car.
T. T.Purchased a Porsche Macan S beautiful, excellent service received from Andy. Attentive and great customer care from initial contact, car delivered within 48 hours, can’t fault nor thank Andy enough. Excellent, honest and a great pleasure to business with
g. g.The Porsche Carrera T purchased from Approved Used Vehicles is fantastic! Great car , competitively priced and superb service . Thank you Rob for making the deal work and delivering what you promised ! Will be heading straight back there for my next car purchase . Can’t recommend enough
F. a.Andy sold us a range rover last year and we have been amazed with the service offered by his professional team. He sourced a higher spec car , with a lower mileage at a cheaper price than our local land rover dealer. He also offered a significantly higher trade value on our old car.
B. K.The team at AUV were exceptional. We may not be the typical baller-status customers AUV are used to, but they were extremely friendly and gave us all the advice and time we needed. The admin was taken care of swiftly and their collection of cars is fantastic to see. 5-stars! 👍
H. M.Purchased a Lamborghini Huracan from Rob a few weeks ago. It was a pleasure dealing with him, the car is fantastic and Rob was super helpful. There was no high pressure selling and the experience couldn't have been better.
J. C.just a note to thank Rob and the team for a hassle free transaction. Car was as described , the whole purchase experience was simple making AUV a pleasure to deal with. Thanks again
B. H.Andy and Rob made buying my new car an absolute breeze. Everything was straight forward and easy. Great company, great service, great cars - 5 Stars.
J. W.Cannot recommend AUV highly enough. I found Andy and Rob extremely professional, knowledgeable, personable and patient in helping me into my first Porsche.
L. m.Purchased a 911 Turbo Cab from AUV. Such a great company to deal with. Rob answered all my annoying questions even replying to my evening text messages! Genuine people to deal with, would highly recommend.
K. M.Purchased a car from AUV. They have fantastic quality of stock, the car was exactly as described and they were very honest and polite in our interactions with them
A. A.I can't fault the service I received from Rob - I'm delighted with my new car and the transaction was super smooth. I'd buy from AUV again without hesitation. Thank you guys!
S. P.I recently purchased my new car from AUV and was very pleased with the whole deal. I had a vehicle to part exchange and believe I got a fair price for that (not the lets rip you off and make a fortune both ends) you get from many dealerships.
Rob took care of all the paperwork including sorting out the transfer of my private plate, and when I went to collect it the new plates/number were on, and the car was ready to rock n’ roll. A professional outfit that I wouldn’t hesitate to recommend for anyone looking to purchase their next prestige vehicle. As and when I come to change next time I’ll certainly be looking at the current stock at AUV.
U. A.I dealt with both Rob and Andy and both were great. I bought a 911 (991) and the car was impeccable. Really happy with it. No complaints.
J. L.Bought a new car from Rob last week. He provided excellent service. I will definitely be going back to AUV in the future
T. S.great experience in buying my 911 from Andy and Rob. very professional and the car was delivered in super condition. would deal with them again for sure.
O. E.AUV were a pleasure to deal with and I would purchase from them again. My experience was a hassle free and no nonsense one. They are highly recommended.
H. C. C. L.wicked company to deal with after service is the best I have ever had.
you can buy a car off them with confidence
thanks very much for all you have done for me will come to you for my next car
R. C.A real pleasure to deal with both Rob and Andy at AUV.The car was presented beautifully and very quickly absolutely delighted,thank you both very much.
T. G.Very professional approach to customers and very helpful staff know what they are doing and not pushey and great deals to be had all cars well presented. I would recommend any body to Approved used vehicles I am on my third vehicle from them THANKYOU
S. J.Very friendly, helpful and professional. Cars beautifully presented and history related honestly ensuring choice is well informed. Car purchased and customer very satisfied.
M. D.Brilliant garage, looked after me from start to finish and stuck to everything which we agreed over the phone which was refreshing!! 100% recommend to a friend and I will be going back next time I'm on the look for a new motor
S. B.I got the car of my dreams at a great price with fantastic customer service, delivered to my house, all during the Covid lockdown too
M. K.Had been looking for a Porsche 991 GTS PDK. Found a 991.2 in stunning Sapphire Blue on AUV’s website quite late on a Saturday night and send an enquiry email, expecting a reply during the following Monday at some point. Andy replied 10 minutes later! We exchanged several emails that night and by Sunday 11.00am the next day, agreed a price and deposit paid over the phone, subject to test drive the following Wednesday.
Very nervous, as the prospective purchase would be my most expensive car by a very long way. The cars presentation was flawless and the test drive was excellent. Agreed to purchase the car. Collection was arraigned for the following Wednesday. Andy covered every concern and request that I had. Nothing was too much trouble.
Collection was flawless. Having purchased numerous cars over the year, not one dealer, even main dealer has even come close to the level of professionalism, care and attention to detail that Andy has shown. He could run masterclass’s in the sales and handover process.
All his 5-star Google reviews are well justified and deserved. Would happily buy other cars off him in the future and highly recommend him.
Keep up the good work!
J. C.Excellent service thanks to Rob. Quick, efficient and very professional. Highly recommend when buying your vehicle from this company.
J. C.Cannot recommend Andy enough. Flawless process from start to finish and asnwered every question i had. Top class service.
r. g.Great company ethics and care, Andy was brilliant, I had a small warranty issue and the service he gave was second to none, cannot recommend enough👍🏻👍🏻👍🏻
G. B.If ever spending money was fun then these guys provide the quality, efficiency and x factor. Delighted with my Porsche
C. F.Great people to deal with and excellent service. Will definitely coming back when it's time to change the car again.
M.Brought my Range Rover from here, amazing after sales service and and received best price for my car....
P. M. K.Really thorough.,...stuck to the task. Sourced me the car I wanted and handled all queries/support really professionally.
M. P.Excellent service and care. We are really pleased with the car.
M. S.First class service, first class car. What more can I say?
P. c.Great service a pleasure to do business with, would highly recommend
p. b.I now have my 997 GTS from Andy at AUV cars .
Due to illness when I was supposed to travel from Cornwall to Coventry to collect the car bought as seen online after being reassured of its condition by Andy , I had to send my Son to finally inspect and collect it .
He is pretty clued up on Porsches and his feedback to me on the day confirmed everything Andy had told me and the 'photos / history sent when I first enquired about the car .
The GTS was in lovely condition , service records and mileage all good and we are really impressed with Andy and his team .
My faith is restored in dealers outside the Official Porsche network - keep up the good work .
j. s.Great service no hassle ,very professional
M. j.GREAT CARS VERY WELL PRESENTED
B. R.Highly Recommended
S. R. -. N. A. D.Fantastic service, we have dealt with AUV on a number of occasions they are a pleasure to do business with. Very fair and honest which is sometimes hard to find in the motor industry. Thanks again Andy for your swift responses and 5 star service. Mark & Sarah Richardson
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C. C.A quality, professional, trustworthy, personal service. Both Andy and Rob are great enthusiastic, knowledgeable guys. AUV took my car in part exchange for my first 911, a beautiful example and I look forward to trading up in the future with AUV. I felt like I was looked after throughout. I can’t thank Rob enough for all the help and support with my trade and finance package that suited my needs exactly. I would recommend the AUV team to anyone and will be trading with them again. 5 Stars in my book, no question. C Campton - Jul-18.
c. T.Andy and his team were absolutely fantastic, really informative and friendly. I put down a deposit to buy a 911 without having viewed the car in person, when I managed to come see the car the interior was a different colour than I had thought (my mistake), Andy refunded the money without any argument what so ever! Definitely very trustworthy and I would recommend using them.
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