Reviews of Listers Volkswagen Coventry. (Car Dealer) in Coventry (West Midlands).

Listers Volkswagen Coventry

853 Reviews

329 Comments

Car dealer

Volkswagen dealer

1 Quinton Rd, Coventry CV1 2WQ, United Kingdom

Description

Information of Listers Volkswagen Coventry, Car dealer in Coventry (West Midlands)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Listers Volkswagen Coventry

Popular times

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Reviews of Listers Volkswagen Coventry

S. S.

I would just like to give some positive feedback to Neil who dealt with my car and service. Great friendly guy who went the extra mile for me today sourcing a part from another branch making sure my car was up and running from an unexpected default. As stated great friendly service. Would highly recommend. Neil your a credit to your company. Thank you.

G. M.

Rrason for 5 stars. Took my 09 Golf in for service, new tyres mot etc , found their prices quite competitive compared with my usual local garage to the extent that some of the work required was cheaper. There was one slight misunderstanding, but was resolved to my satisfaction; the customer service was excellent. Will definitely be using again.

J. K.

Shannon was incredibly helpful in my search for a Hybrid Auris. And this was all while being online and knowing that she wasn't at the dealership that I'd be able to go to! Fantastic. Thanks, Shannon.

L. C.

Paid a visit to VW coventry today with my partner who has learning disabilities and struggles with new surroundings and people. We was seen to by a lovely gentleman called Micheal who was very comforting and understanding and patient with myself and my partner. Not only this but Micheal was very very helpful, explained things in an easier manner for my partner to understand and helped us over a 2 hour period of choosing the car we was most comfortable with. Would highly recommend all the staff who work here. Looking forward to further updates and contact with micheal in regards to our vehicle that will be arriving beginning of next year :)

D. B.

Michael provided excellent and efficient service for the purchase of our new vehicle. Thank you.

T. S.

great service, made the buying process super easy. Alan fully explained everything and helped us choose the right car for us. all round great experience and everyone was very friendly.

M. A.

Great service! No pressure sell. Michael (Hill) kept us up to date all the way through our car purchase process and we couldn't of asked for anything more.

Y. P.

We recently purchased our new car and was given excellent service from start to finish. We would especially like to thank Kore for all his help and great service. (He is a true asset to the Compnay). Mr and Mrs Pallan

S. W.

Excellent service. I was kept well informed of progress and the car was returned to me spotless. The service personnel were very polite and professional.

D. J.

Great service Great products Great sales asssistant Alan Reynolds. First class Thanks guys.

T. S.

Fantastic service both during and after purchase. A. Reynolds and team provided excellent advice and guidance including; how to set up VW apps to monitor the health of my new car and find registered garages when needed. I would certainly recommend Listers at Coventry to anyone considering buying a new or used VW.

D. K.

On the day of my car going In the staff were very friendly and helpful and got me on my way in a timely manner with a courtesy car. The next day however upon discovering I had left items in the car that I needed for work (my own fault of course) I attempted to recover these items from the dealership only to be told that the car had already gone out and that I should come back after 5. This means that the car I had was not checked or cleaned between customers and to be honest the staff there couldn't seem to care less.

M. F.

Excellent and Very Helpful Staff... Deepak the salesmen was especially good and looked after us really well. Would Highly recommend this dealership as we went to another local one a few hours earlier and were just left waiting so we walked out. Overall a great buying experience and Really pleased with the New Car 🚙

T. A.

My second time using Listers, the whole process was explained in detail, they asked me what i wanted and went through the different options explaining the whole process so i understood. Very friendly, welcoming and professional. Would definately recommend Listers and will be using them again in the future Thank you.

I. D.

I bought a used VW Golf from Listers and couldnt have been happier with the car and the service I received. Alan Reynolds, the saleman, was charming and professional. No pressure at any point and I was given all the information that I needed to make my decision. Excellent service. Thanks a lot.

K. B.

Very good experience considering lockdown protocols had to be followed, many thanks to Sophie my sales person for all her help in finding me my perfect car.

L. W.

Fantastic service - very friendly, patient and informed. Made me feel at ease and were transparent about the whole process of buying a car. Would recommend them, for sure! Jack, thanks for everything.

C. G.

Thank you. Barry was really helpful and patient. We came in without a clear idea of what we wanted but Barry talked through different options with us. Follow up has been great so far, without feeling intrusive. Thanks again.

P. E.

Just picked up my new 2018 Polo, with many great safety features. So relaxing to drive in ACC mode. Excellent service from the team at Listers, with a special mention for Jonathan Edwards.

D. M.

Great smooth service from Mikey at VW Listers. Everything explained well and a great handover. Thank you

J. V.

I have to say how very impressed I have been with the service Deepak Tailor at Coventry VW has provided. Having approached various different dealerships for different cars I was immediately struck by their complete lack of interest in the customer. In contrast Deepak’s initial responses to my inquiries were prompt and detailed and his attitude was first class. As a Director of a Company myself, service for us comes first and I would just like to say that Deepak has been exemplary in all our dealings. I have been most grateful for all his invaluable assistance. I would have no hesitation in recommending Deepak to any other customers.

L. W.

Great customer service by Mark Watts, very insightful and knowledgable. Will definitely use again in the future

G. E.

I bought my new used car from Listers Coventry. Hadlee was a great salesman and answered all our questions and was extremely easy to deal with with a very friendly but professionally attitude. The handover was very smooth and efficient.

H. D.

Amazing service from Jonathan Edward. Have had 5 polos before and have now upgraded to a Golf SE NAV which I am loving. Jonathan made the whole experience smooth enjoyable and easy. Thank you Volkswagen

R.

Bought a VW Beats Polo for a great price. Even with the complications on MY end they were extremely helpful and patient with the issues with DVLA. Josh was very helpful and not your typical business man trying to push a sale or force you into more extras. Staff seemed very much on my side not VWs made us feel very comfortable and relaxed which made the buying experience a lot easier well done guys.

L. N.

Had done the MOT on my Passat and changed the brake fuel. Dropped the car at noon and pick up in the evening. Very happy with the service and got also the complimentary car wash.

N. N.

Absolutely 5 star service from Josh and the team at VW Listers! The whole car buying process was a joy - no pushy sales tactics, just helpful, friendly, supportive advice. Highly recommend!

J. S.

This showroom offers outstanding service, I brought my car from here six years ago and have stayed loyal to the showroom due to never having a negative experience. Ralph and Kelly are roll model sales advisors. Going forward if listers could look into accepting American Express as form of payment that would be appreciated.

D. B.

What can I say Jonathan came up trumps again with a lovely UP, as hubby had just had a new Tiguan and my son had not long had a Golf, I felt the need for a new car too. We bought out first cars in 2005 and since then have always used Listers Coventry and especially Jonathan. He goes over and above to make sure we get exactly what we need, and it is always a pleasure doing business with him and hope to do so for may more years.

R. H.

Fantastic experience buying a new VW car at Listers, Coventry. Michael (our salesman) was extremely knowledgeable about the car, very patient with us on our test drives, and importantly extremely pleasant and straightforward to deal with in striking that deal! He even took the trouble post-sale to demonstrate some of the capabilities of the car (eg active cruise control etc). Only negative was the "pressure sell" on buying extra insurance (e.g. gap insurance etc) on day of collection (not by Michael), which we managed to avoid. This did, sadly, take away some of the enjoyment of collecting our new car. However we are thrilled with our new car and it ticked all our boxes. Thanks again to Michael for his very sensible advice and experience.

s. c.

Excellent customer service. Michael in sales was friendly polite and professional. He made the purchase of our new car a stress free experience.

G. H.

The management of my appointment was professional and as promised. The staff friendly and helpful and the car delivered clean and in good working order.

H. K.

Excellent customer service, prompt responses and all my queries answered in a timely manner. Very polite and personable staff. Delighted with my new car!

A. M.

Having had an unfortunate experience in purchasing my previous car from another dealer, I was not feeling very confident about buying another. However, I was put at ease immediately by Willem, who explained the procedure involved clearly and carefully so I was left in no doubt about which option I could choose. He took me on a test drive and I felt totally confident, even though I was driving in Coventry! I can not fault the experience and was treated with courtesy and kindness the whole time.

N. D.

Excellent service and Dan was very approachable. Work completed was done to an excellent standard and as always the team were happy to look at other queries I raised and solved them!

H. S.

Very good service this time from Coventry VW garage. Adele was excellent. I was happily surprised to see a swift service this time as Coventry VW service standards did drop last year. I had a very bad n rubbish experience in nuneaton VW garage last year, I thought after that I would never go to VW again. Had no choice this time for MOT booking else where so tried VW and I was pleased with them.

G. P.

Just had my first experience with VW Coventry Parts department. I am very impressed. The process is very efficient, the people are very pleasant. 10/10

I. M.

A good VW dealer, sadly couldn't help me with what I was looking for. Ended up purchasing elsewhere.

C. A.

The whole experience of buying a car couldn't have been more straightforward. Thank you to Jonathan for seeing me through the 2nd purchase with him and Rob too. I love my new Tiguan.

A. A.

Brilliant service, amazing staff who are caring and supportive of all your requirements. Had multiple visits and the service has been consistent each time.

d. b.

Luke Deas is a credit to Lister VW Coventry. Very customer focused and listens to all customer requirements and explains all additional services clearly and no pressure selling. We would definitely use lister VW Coventry again and request for Luke to liaise with any future car purchases.

D. V.

Denis was delightful. No hard sell just polite and thorough. just need a Samsung charge lead not an apple. I called and said they woukd swap it. Coukd have done with some mats Overall Denis was super

A. K.

Excellent service from VW Coventry, was met with friendly lady called Adele and kept informed of progress all the way. Will definitely return for any work to be carried out on my Scirocco.

R. M.

Great service and Sam did he very best to ensure I got the best deal. Would recommend this dealership as they don't pressure you into a sale and staff are friendly

J. T.

I was recommended to Willem Main at Listers in Coventry and he’s been absolutely brilliant from start to finish. No high pressure sales or jargon, just told him what I was looking for with the price I wanted to pay and and he delivered! On collecting the car there was a sign in the windscreen welcoming me by name which I thought was an amazing personal touch. Since then, he has been in contact to check I’m happy with the car and all is working ok. Would highly recommend Listers Coventry and in particular Willem who I give 5 stars all round!

M. N.

Very polite, efficient and customer focused service from reception and the service department. Very happy to have them work on my car once again and I can highly recommend this dealership.

H. H.

Everyone very helpful and friendly. We bought a car!

T. W.

Took my aged VW Scirocco into Listers VW Coventry for a major service. Impeccable customer care as always. Special thanks to Andy for going the extra mile.

N. D.

Straightforward main VW dealer. Does what it says on the tin.... Not cheap but fixed by VW. Video report is a decent format. Jack was excellent with great comms.

A. S.

Thanks to Deepak for his excellent customer service. He made everything so easy. We all love our new car. I always get the best service

G. T.

My mother has just bought an UP from Listers. We dealt with Ryan our experience was excellent, we felt that he went above and beyond to make the process as smooth as possible.

I. A.

Excellent service from Jonathon. Got the car we wanted on a good deal. Only downside was no mats. £80 for a set!

P. M. O.

Service was good .though technical problems have arisen after a major service earlier this week, but these are being dealt with. . I bought the VW Passat new from Listers at Quintin Road Coventry for my wife in 2003 and have had it serviced and maintained by them ever since. . However, ,because it is an older model parts are not normally held in stock. My wife died some years ago, but I still use the car as a run about, as it has only completed 71 000 miles, and still, runs extremely well. My other vehicles are Jaguars, but for local journeys I use the VW as it is a nuisance to get the jaguars out of the garage..

H. L.

My old car died and I needed a new one ASAP. I went to the dealership and they were very helpful and kind to me. I got my new car in a week and the helped me with road tax and insurance. I’m very happy with my car

R. a.

Hi yesterday i left my car to do full service i left all day when was coming back afternoon late they said all dean and clean and vacuum cleaned but when coming out the car park seen my car not washed and cleaned this is calling vw dealership thanks Volkswagen dealer Coventry !! ?

P. H.

Very pleased with our approved used Vw Hadlee handled our purchase so well,would definitely recommend

C. J.

Attentive and friendly staff. Efficient service with good information during and after. Good drinks and snacks. Some delay this visit so they provided a courtesy car... a brand new scirocco!!!

J. P. S.

Excellent! salesman Luke Deas couldn't have done anymore.. car is exactly what we were looking for and more.. will most certainly be back in the near future for an upgrade, (off Luke).thank you to everybody at listers Coventry.

C. S.

Excellent service at Listers Coventry and especially Michael. Very professional, not pushy, just great friendly service. So happy with new car!

C.

Great customer service! Been using this dealership for the last two years and they've been consistently superb. Would highly recommended.

D. H.

Very good service, prompt and efficient. The courtesy lift home was a real added bonus. Well done Team Listers, Quinton Rd!

n. g.

Deepak Tailor was very polite and very helpful from when I first walked through Listers doors looking at the deals the dealership had on the VW Touareg to handing the keys over for my new Touareg

R. W.

I would like to thank the Service team for their excellent communication and help is resolving an issue with our VW Golf Will return there in the future after such superb service

I. A.

Felt like the staff weren't very enthusiastic. Ended up buying a Audi

J. P.

Very pleased with the service and even more pleased with my car.thank youJohnathon.

D. T.

Only had warranty things carried out here, however they always have been very helpful and friendly and provided a courtesy car.

L. H.

The staff are exceptional and went above and beyond to assist. It made my transaction very smooth and even when problems arose they were sorted quickly and efficiently. I am very grateful and happy so far.

H. B.

Excellent customer service and overall a very enjoyable experience. Jonathan Edward was my go to man in the branch and he handled everything very professionally.

W. O.

Not overly impressed. Claimed they could not read my car to fix a few faults. Phoned my mechanic ..he came out...diagnosed..read.. fixed fault. So not impressed by listers.

P. W.

As always, exemplary helpfuness and advice. No complaints at all and recommend this dealer many times. And the mocha is the best in Coventry.

M. B.

Fantastic service by both James and Andy as always. Would happily buy a car from Listers VW in Coventry as the customer service is outstanding.

l. e.

Verry goog experience, verry good company sealer and customer, verry high professionals staf customer services, verry nice general sales manager , verry nice manager , verry verry nice sales executive, because halp me and explain me because is not easy, sow verry good staff departed ,I want give ten stars but I cannot only five stars, sow verry good experience verry good saler , verry verry verry nice and verry happy, I recommend with trusts!!!!

A. K.

My Polo was in for its second service (oil). I booked it in as a while you wait and 2 hours later I was back on the road, serviced, vac'ed and washed. Excelent

L. B.

Very helpful and polite staff works there. Took my vehicle just for check and got my golf back cleaned and washed. 5 starts :)

T. H.

My first purchase at Lister's Coventry and I'm really happy with the experience. Great support from Josh, thank you.

R. P.

First time got my car back, not having to wait for long. Just need to keep my additional service details in check, thank you.

D. B.

The customer service is fine just the fact pricing of not/servicing is big difference compared to 3rd party Interior is great fairly spacious just parking can be a little tight

R. C.

Brought my Passat GTE in for a service and the staff could not have been more friendly and helpful. Rather than taxi back home or get a bus, they offered me one of their desks out of the way so I could carry on my work. They kept me constantly updated with the progress of my car and offered me plenty of tea and coffee. Really can't rate these people highly enough. Thank you!

U. M.

The service received was very good .The courtesy car wash was a bit of let down leaving Marks all over and the wheels had not been cleaned properly .James looked after us with courtesy in a very professional way .Full marks to James .

J.

Had my MOT yesterday received 5 star service so it's only appropriate to rate listers Coventry a respectable 5* well done guys keep it up.

L. C.

Barry was very friendly and helpful, we were very pleased with the service they provided and the car we bought. Well done!

J. Z.

Bought a new car from VW Listers Coventry, I was very happy with the quality of service and the time it took to get the car delivered. Can recommend.

B. B.

my wife's Polo had a routine service which was performed efficiently and on time. David & John were most helpful.

M. f. K.

Brilliant had my golf in for repair and found it was software issues and repaired and back same day even got the the tiguan and I was wary with it been bigger but after driving it I loved it thanks vw,maritia 👍😁

J. B.

Clean, attentive and efficient repair. Staff very polite. Mr Callum Palmer kept me advised of progress at every stage. Highly recommended. Thankyou

L. M.

First time taking my car into listers Coventry and the service was great.

D. H.

Helpful staff especially Jonathan, top man, helped me get what I wanted within my budget.

t. t.

Excellent service, both when buying the vehicle and when returning to collect it. Salesman very polite and knowledgeable.

T. B.

Very nice on the phone. Oh, we'll give you a lift home again, no problem. But then once you're there they are short staffed, too busy, dgaf. But they did their job. I just wasn't left thrilled. VWs are great cars, deserve a better dealership. I think if the cars weren't good my review would have been lower. And am I reviewing the cars or the dealership.....

Q. K.

Excellent service once again. A special thank you to Kore for his excellent service. We are very happy with our new Touran

J. P.

Great sales team, very helpful and great service. Traded my vehicle for a new model, good finance package offered.

J. O.

One word Excellent all round

L. M.

Excellent service especially from Caitlin who arranged our MOT excellent work from the Tech car came back looking 5 Years Younger😊

M. B.

Very well looked after by Mark from start to finish Excellent service Even treated me to lunch and gave me a birthday gift

m. n.

First time using this dealership for my annual car service. All straightforward with great service from the service advisor

S. T.

MOT easily booked and completed on advised time, Advisories explained and no waiting time, Thanks Adele and Listers VW coventry

N. M.

Car repaired in specified time. Staff very efficient and friendly. No complaints whatsoever.

M. B.

EXCELLENT, VERY PROFESSIONAL, HELPFUL, UNDERSTANDING AND FRIENDLY. SPECIAL MENTION FOR JOHN AND CAITLIN WHO ALWAYS GO THE EXTRA MILE IN PROVIDING TOP CLASS CUSTOMER SERVICE

M. C.

Nice quick turn around, car nice and clean, very courteous staff, Andy the liaison for customers very knowledgeable.

E. C.

This is the third time we have purchased a vehicle from Listers Coventry and I could not have asked for better service. Nothing was too much trouble and I was kept informed all the way through the process.

a. a.

Always have a good experience, all the staff are helpful and just dont have any problems all questions get answered you walk out all satisfied and happy really good customer service

S. A.

Good, friendly service from Luke when making a purchase. No pushy sales tactics - would recommend.

N. D.

Great staff. Warm welcome. No rush into buying anything and that's exactly what you need.

M. L.

Still get great service and support from Listers Coventry, used for many years...Thanks Team Listers..

W. R.

Fantastic service. Other companies could learn from the way customers are treated at VW.

l. H.

Everytime i book in with volswagen they always say on the phone that the car will be valeted, both times i have got it back it hasnt even been touched...

A. B.

All good ,excellent service it's a pleasure to do business with them.

S. M.

Excellent service from Chris. Made the purchase really easy & explained everything in a straight forward way.

J. C.

Absolutely brilliant we dealt with the mobility service and from start to finish excellent service

J. R.

I was extremely satisfied with the service i received , very friendly staff no complaints whatsoever Much improved experiance all round

T. 2.

I called into the showroom to get a booking made on my car and I had this done within 5 minutes. The staff were friendly on the phone and made sure my needs were met. Upon the booking date my car was handled by Nicole, she informed me of the complimentary clean and vacuum of my car, offered a free health check and her great people skills made me feel comfortable and confident in the job. After collecting my vehicle she went through the health check and explained any issues and questions I had to ease my mind.

K. S.

Listers Coventry offered the best customer service I have had in a very very long time!. I decided to go have a browse one Sunday afternoon at the dealership in Coventry and I was really impressed with how comfortable they made me feel and how friendly all the staff were. Andrew and Jonathan had gone out their way to make sure I was fully satisfied and happy. They took into consideration my budget and also what I wanted in a car and found me something which is beautiful and perfect to drive!. I can’t thank the team enough and I am really looking forward to plenty more road trips in my new car!. Thank you!

T. W.

Great service from all and many thanks to Raj for all his help with our purchase.

J. S.

Very friendly service . I will be going back again to purchase my next car!

J. N.

Lovely men that work there, very good service, good deals too, just a shame the ICT systems are so slow. Thanks

m. “. w.

Great friendly service, Quick and efficient, Competitive prices. Highly recommended 👌👍

S. F.

Professional, fast and easy. The complimentary cleaning and health check by video is also great to have

G. K.

Very good service from enquiry to completion of repair, would highly recommend listers to anyone. Thank you Listers.

N. B.

Amazing service as always, wouldn't go anywhere else for my VW needs

j. j.

another MOT and SERVICE done at VW Listers Qunton Road, thanks to lucy for her help, Top notch service from vw as always thank you

r. f.

i found Jonathan very helpful, made the experience very easy, espescialy as i was not very well, whole process was made simple,

R. S.

Jay Dhillion was very helpful and knowledge about the car I bought. Great Service!

M. P.

Absolute great customer service from Alan at Listers in Coventry from start to finish, really happy with my vehicle, first class!

A.

Excellent service from the staff here. Always very helpful and polite.

C. P.

Wifes car in for repair she more then happy people friendly even with our kids running round every 1 went above and beyond

S. G.

Great service my car was in for a not and the service department was very helpfull

C. C.

Always a five star experience here for me and my wife , nothing to small and always very helpful. That's why we always use vw

r.

VERY GOOD PERSONAL SERVICE ESPECIALLY FROM LUKE DEAS,WEBSITE MY VOLKSWAGEN FAIRLY GOOD FOR TRACKING FROM FACTORY TO DEALER.

P. J.

Just a standard car garage/showroom not good not bad . Standard of work is fine.

L. N.

Had done the MOT on my Passat and changed the brake fuel. Dropped the car at noon and pick up in the evening. Very happy with the service and got also the complimentary car wash.

B. W.

Car was serviced - they collected it and returned it at the times agreed, and the staff were helpful

A. F.

Very efficient. Service and MOT done in agreed time frame.

S. B.

Great service, friendly staff, excellent new car, would recommend

S. J.

This was our second car purchase with the Coventry team, and our first with Jonathan Edward. Fantastic service - really knowledgeable, friendly, open and helpful, making the whole process from enquiry to handover quick and easy. A great experience.

J. K.

Truly awesome service... A real joy

G. C.

Service went quickly, efficiently and our co-ordinator Adele was very pleasant.

B. M.

Great clear explanation of what we want and what we were getting on the car

p. a.

Would recommend, Andy looked after me with no probs at all

M. C.

Very prompt service to reset inspection indicator - nice coffee as well

G. E.

Superb experience, nice, polite and professional staff

S.

Very helpful staff (molly). clean place Good coffee.

S. R.

Good approach and supportive staff but required more detailed approach on process during the initial stages...

N. H.

Very polite staff and my car was returned in pristine condition

W. M.

Visit was very good. Staff friendly and professional in their dealings with me.

B. C.

I recently bought an approved used car from the Coventry branch of Listers Volkswagen. The car was in fantastic quality, had clearly been well maintained and was very good value for money. I contacted the store to ask about finance options and the salesman, Andy, was incredibly helpful and provided clear information without making me feel under pressure to make a decision. Andy was able to answer all my questions from the finance options to questions about the car itself and everything in between, this was much appreciated as it’s my first time buying a car and so I had quite a few questions. I was able to pick the car up at a time that was convenient for me and easy to arrange. When I arrived I was met at the door by Andy and he made every effort to make the experience as pleasant and hassle-free as possible, and did a great job of explaining all the technicalities to me. He was friendly and honest throughout the process which made me feel more confident about buying from him. I was able to test drive and inspect the vehicle at my own pace, there was no feeling of being rushed throughout the process. Once purchasing the car, I was given contact information and made aware that I could contact the dealership with any issues/questions I may have which I appreciate massively as this is not always the case in the retail industry. Overall I found the quality and price of the product to be surprisingly good, the staff were friendly, knowledgeable and professional throughout and I would definitely recommend buying from Listers Volkswagen to anybody looking for their next car 👍👍

S.

Friendly staff, great service. Love my Volkswagen Polo.

A. C.

dealt with Listers for over 20 years always had excellent service

M. G. n. R.

The people there are very very helpful and friendly. Would recommend to anyone.

G. h.

All members of the team were Responsive,friendly and individually personable.

J. C.

Very friendly helpful staff, tried to accommodate me and sort out problems as best they could.

d. s.

FRIENDLY, HELPFUL AND ACCOMMODATING STAFF MADE OUR CAR-BUYING EXPERIENCE A LOT EASIER THAN IT COULD HAVE BEEN. THANKS TO ALL CONCERNED

r. c.

Courteous and knowledgeable customer service Very happy with the service provided

A. O.

Warm dealing with the customers

A. M.

Very pushy

K. E.

Good customer service, nice showroom, good coffee,WIFI a bit slow

I. R.

Deepak helped me out immensely with getting my new car and would 100% recommend the used & approved scheme at VW Coventry!

D. B.

Car collected from my house M.O.T carried out and returned to my house all as arranged, super service. David Burton

M. S.

Great service. They even put the add blue jollop in for me.

c. j.

Fast, friendly service, completed within estimated time and price

M.

Friendly staff, great service, great products

S. s.

Thank you Jonathan Edward & Paul Staniforth for the 5 star service.

N. T.

Great Staff would take my car there everytime

P. A.

Great customer service!

C. P.

No problems Friendly sale staff who listened Thank you

C. P.

Great service. Very informative. Not pushy.very helpful.

C. G.

Very helpful staff, parts were in stock when I visited

K. A.

Brilliant service from start, sales assistant Jonathan was very polite, friendly and helpful explaining everything that was needed and also making sure i understood it. Kept in touch informing me about car very good communication and also good at returning calls. Overall experience and service was excellent

R. S.

Brilliant service given by Chris Mannion. Really helpful and patient!

D. M.

Brilliant Sales from Josh Hall. No pressure. Responds to emails quickly

I. Y. H.

Excellent customer service. Thank you to all the team.

P. W.

Great customer service Staff are always helpful

D. M.

Always friendly and helpful. They bend over backwards to give you what you need

J. E.

Great experience. All staff very helpful and friendly.

s.

Always a pleasure visiting Listers. Thank you.

K. H.

Always a personable service from Quinton Road VW.

M. J.

Friendly staff, good service, nice approach. Well done!

A. C.

Brilliant service received all done in good timely manner

N. M.

The whole experience from start to finish was exceptional. I am a very cautious car buyer - I’ve had bad experiences. Jonathan Edward was so kind and patient with me and the multiple questions I had about the vehicle. Any reservations I had were addressed and I felt no pressure at any time, either to buy the car or to add any dealership extras. I know that all dealerships prefer finance but even so Jonathan didn’t bat an eyelid when I announced we would not be needing it. There were a couple of imperfections to the bodywork which were rectified to a great standard before we viewed and all the servicing etc had been done prior to viewing and handover. We travelled over 100 miles to view the car and Jonathan made sure it was completely ready so we didn’t have to go up twice. Of course there are dealerships nearer to us but the quality of the car offered was superior and priced reasonably at Listers VW Coventry. I had been looking for many weeks online and some dealerships were offering vehicles that hadn’t had the proper servicing done. One dealership (still a VW approved vehicle) offered that I could pay for the cambelt, which was overdue, to be done before I purchased the car…I don’t think so! Despite the distance I would certainly travel up again to Coventry to purchase our next car and won’t hesitate to recommend this dealership to our family and friends, some of whom live a bit nearer.

J. T.

Really professional and efficient service. Staff really friendly and helpful.

F. J.

Lucy O Connor absolute star, great customer service xxx

O. K.

I enjoyed the service, the staff are very friendly and enthusiastic

P. E.

Helpful and painless experience, unlike last time.

P. D.

Really helpful, no pressure to sell/buy, good service

C. G.

Friendly, quick service, no hassle, no problems.

A. .. A.

If you want a reliable car Good place to GO

M. K.

Excellent. Extremely helpful and knowledgeable. A real pleasure.

r. r.

Great service, very helpful and quick purchase

J. L.

really pleased with the car and the service from your staff, thanks

N. D.

Having just purchased my first Volkswagen I can honestly say my experience was second to none. The salesman Mark was so helpful and explained every option available to us so we could make the right decision. He made our experience so easy and we had our new car within 1 week of ordering it. I look forward to purchasing another Volkswagen in the future. Thank you

A. T.

Best customer service here

M. J.

Very efficient, first class customer service

J. B.

The service received could not have been better. Thank you.

T. B.

Great experience and service from Alan and Rob.

S. J.

Excellent service, David was very helpful.

J. G.

Reception and service were polite and efficient.

J. F.

Everything spot on,that's why I've been a Listers customer for years

j. s.

Great service once more from Listers Coventry.

M. C.

Brilliant service 5* - Thanks Jonathon

T. H.

1st service provided with no issues.

D. D.

I would not hesitate to recommend this dealership for your next Volkswagen purchase. I was offered non pushy sales, and constantly given a friendly service with full support and transparency. I had a couple of issues arranging the part exchange from my end, but Deepak and the management team were beyond patient with me while I sorted these issues out. Beyond delighted with my new car, and happy with the price and part exchange offered. Head on down, and ask for Deepak!

M. I.

5 star all around for VW and Barry Carter

c. p.

Louise the mechanic so helpful

C. M.

Brilliant service great sales man

T. P.

Excellent service very professional and friendly

M. R.

Efficient service and good customer relations.

R. J.

Very Satisfied with the service that I was given

M. F.

VERY GOOD SERVICE - AS ALWAYS

M. C.

Friendly staff and the coffee is terrific!

J. Y.

Very relaxed and positive experience.

T. S.

Listers is much better than Johnsons

A. E.

Staff are very friendly, welcoming and professional. Luke made us feel at ease after bad experience's at other dealerships and was very helpful through the whole journey. Found my car online, went to view it and notices a few scuffs on the wheels, they fixed this at no extra cost and the wheels look band new. So happy with my new car, thank you!

C. P.

Good friendly service from Dan.

B. W.

Great communication. Easy to deal with.

J. A.

Outstanding service pleasure to do business with.

c. m.

Very friendly and easy to talk

J. B.

Great garage and customer service!

M. H.

Great place, great people, a joy to visit

P. H.

First class service from start to finish

S. H.

Pleased with the service, thanks. 😊🚗

D. C.

Direction great did not Find anything

C. R.

Car cleaned but not to very good standard!

C.

Visited over Christmas period and dealt with Alan, very helpful and went ahead and ordered. Managed to get all paperwork sorted online. A few different staff helped out with different aspects of paperwork, collection etc and all were great. Great contactless pick-up also with covid restrictions. By far the easiest process I've ever experienced when buying a new car!

M. D.

Exceptional service, our Service Agent went above and beyond all through the process of purchasing our new car, we would highly recommend. It is the best service we have ever had from a Car dealership. He made the whole experience enjoyable and not at all stressful.

d. s.

Very organised and professional

J. G.

Excellent service and friendly staff

J. O.

Good service as always. Thanks

M. I.

Really helpful and attentive. Thank you.

C. D.

Excellent really friendly staff

D. H.

So gd I bought a car service was gd

G. O.

Very pleasant greeting from Terri.It was

K. M.

Friendly staff and fast service

J. A.

would recommend and very helpful..

S. S.

Excellent service, thank you

J. J.

Sales Exec Ryan and Business Manager Paul were helpful and efficient. Also, patient in answering questions and exploring alternative choices. Drove away my new Golf 10 days after my first visit to the site. Overall, very happy with the service.

J. P.

Could have been more helpful

J. M.

Very efficient service

C. B.

Good service all round

E. S.

Efficient service, no hassle

R.

Highly recommended👍🏻😉

M. D.

Great Service, Very helpful

D.

Always happy to help.

M. N.

Service very good

S. F.

Generally good experience.

N. H.

Great service from Dennis.

B. A.

A very pleasant experience buying my first VW. Jonathan Edward was particularly helpful and nothing was too much trouble. I would highly recommend buying from him.

D.

Top tings

7.

5 star service received

S. P.

Can’t fault them.👌🏾

R. P.

Good cars. Nice people.

F. G.

Nice customer service

T. H.

Nice coffee nice staff

h. l.

very good service

s. m.

Andy was very helpful

A. F.

Great customer service

D. s.

I used the service department. I was in a bad way, had no luck with cars. So thought, take it to the specialists. They helped me! Service was wonderful, the job was done perfectly, and I was updated all the way though. Yes, they can be more expensive than a little garage. But, the service you get, and the expertise. It's worth it. Plus, got to drive a new Golf for a day while mine was in. Thankyou :)

A. D.

Great service, could't fault it. Our Sales Person Mark Goodyer kept us informed, alwasy returned our calls and we felt valued and special as a customer. He knew his stuff. Everyone at the dealer was very good.

T. C.

Extremely well looked after from the start to the finish. Raj went out of his way to help, answering any questions I had swiftly and professionally, as well as sorting all the behind the scenes paperwork etc. I am very happy with my car and would definitely use Listers again.

J. S.

I got in contact with the sales team at Listers VW Coventry and was introduced to a sales guy Mark Goodyer. I gave Mark my wishlist for a used vehicle and 2 weeks later he came back as they had nothing in stock to meet my demands with the perfect vehicle. It went through the workshop and was mechanically checked and serviced perfect. Delivered to my door in perfect condition. Absolutely fantastic service thankyou Mark and team.. Fully recommended

R. G.

Excellent staff and very prompt. I have to deal with Listers Volkswagen Coventry a few times a month and from a dealers perspective the service is at very high standards.

J. G.

Jonathan Edwards gave me a great service!! He is so welcoming and made all the information easy to understand. He found a car perfect for me (not easy) and went above and beyond to make sure I got it on time! Can't recommend enough :D

G. L.

Mark and Paul in the Sales Department were absolutely fantastic. The car was for my other half and this was the first car that she had collected from a large dealership. Paul and Mark treated her exceptionally, explaining everything to her and answering all of her questions. The handover of the car to her was also fantastic, Mark made sure that she understood all of the controls and was happy to drive away before he left us. Thank you both for a brilliant experience.

A. W.

From the very beginning I was received with the utmost courtesy and friendliness. The sales person that I dealt with gave me all of the quotes above and beyond everything that I expected and explained all that I asked of him. I was extremely pleased with the transaction and at the end of the day came away very pleased. I would always recommend VW to my friends, family and anyone else who enquired. Thank you VW for a great vehicle (Listers, Coventry)

D. S.

I wanted to say that I couldn’t fault the team in Coventry. Neil in particular was really helpful in explaining the problem and reassuring me in what steps were needed to resolve the issue. I was kept informed throughout the process and they got me on the road again quicker than I anticipated. It gives you confidence in the aftercare service you expect to receive when buying from a dealer.

J. P.

I would like to thank Jonathan at Listers in Coventry for helping me choose the car that was right for me.He made my experience very easy and totally stress free. Jonathan went the extra mile to help me choose the car as I was unsure what car to choose. Even when I picked my new car up, he again made a memorable experience. I highly recommend him.

b. e.

Friendly staff. Ryan was willing and able to help with all of my queries and kept me up to date with progress of my purchase. Adam provided great support in re-valuing my part exchange after a third party hit my vehicle, to keep the sale on track!

D. G.

We are returning customers as the after sales service is excellent. Staff are always welcoming and prepared to spend time explaining the options and features available. A lovely experience with lots of little details which helped to make the process of purchasing a car more special, ranging from offering us a drink to unveiling our new car on the day we took delivery. Thank you Listers. 😄

m. e.

I had an amazing experience, Coventry listers provided me with a warm, welcoming feeling. They are definitely a family and put customers first. Thank you Coventry listers

B. S.

Great service from VW. Michael Hills was great in helping us getting the car and made the process a lot easier and simple. Would definitely recommend to friends and family.

C. W.

I was greeted warmly by reception and the staff were all friendly. I was talked through the work that would be carried out on my car and I left feeling that my car would be professionally serviced. My car was ready for the time I stated that I needed it and I was taken through the work that had been done, and needed doing. All in all a very professional and friendly service.

A. P.

The car was booked in for a service and I had arranged for the car to be picked up and returned to me at my office. The car was picked up, serviced, cleaned and returned all within the time frame agreed. The person serving me contacted me during the day in respect of some additional work which was also carried out when it was being serviced. I purchased the car secondhand 12 months ago, my first VW and my first dealings with the dealer, and they have been excellent during that time.

A. L.

Me and my family started buying cars from Listers Volkswagen Coventry in 2016. From the beginning we have always dealt with Michael Hill and his service has been second to none. Nothing is too much trouble and he is always at the end of the phone when you need him. Michael is so professional and you can see by his passion for his job that he will do absolutely anything to ensure you leave the dealership feeling happy. I cannot recommend Michael enough! We have recently had 4 cars from him within the last 6 months and each time has been exceptional. Thank you again as always Michael!

J. H.

I bought my polo from Listers, Coventry. Alan was recommended to us. He is fantastic; helpful, excellent communication and genuine. Can’t thank him enough! We travelled from Nottingham and would definitely purchase from Alan again and 100% recommend him I absolutely love my new polo! Thank you! X

s. s.

Great deal and no hassle. Michael Hill looked after us with our part exchange and negotiation for the deal with the used car we bought. We had a thorough test drive experience and he was willing to look at all the work we wanted to be done on the used car. The whole team were really friendly. The only quibble is the refurb on the alloy wheel was not 100%. All in all the car we have is great.

K. M.

We had a fantastic experience at Listers VW in Coventry. Hadlee, our Sales Exec was approachable, friendly and tried his best to meet our needs without being too pushy. A very family friendly dealership which we will be happy to use again.

K. T.

Jonathan was very helpful during our car purchase. He is very polite and friendly as well as resourceful. Enjoyed the experience at VW!

C. G.

Bought my first car from them 3 years ago and picked up my very first brand new car yesterday! Brilliant from start to finish, never had any problems with them. Great service everytime i have been and will continue to get all my cars from them! Extra thanks to Michael who sold me my car, incredibly helpful and very genuine nice guy throughout!

S. W.

Nice ambiance to the place. Always treated well by staff and made to feel special. Comfy seating area with refreshments. There is also good social distancing there. Compared to the showrooms of some other manufacturers, VW continues the premium feel and it just feels that little bit nicer.

S. E.

Very helpful staff in the dealership - went the extra mile to ensure we got everything we needed, and good refreshment supply. Only problem was sorting the finance on the day which took many hours (we were warned to expect 2 hours, but it took 5 hours). Very happy with the car and the price we paid.

D. V.

I trade in my Ford Ka as part exchange for Volkswagen Passat GTE Advance used approved car . The staff is very helpful, explained to us in details and answered our questions clearly; it took only 4 days to swap the cars and to get all the paper work done . In the unveiling day the GTE was shining like a star, had full petrol tank and the electric battery ready to run 30 miles in electric mode only, but the most important part is that the car had 142 checked points to make sure its safe to drive and make me feel safe driving it. As a conclusion, I'm very pleased with the purchase and for sure I'll buy my next car from Listers Vw again Thank you Andy Moyens and Michael Hill for all your help, we really appreciate that!

A. H.

Was waiting neally an hour to pick up my car from it's service. The technician had finished earlier in the day so wasn't sure what the hold up was at the time. I was finally seen and he apologized as they were under staffed. Everyone was nice and professional and did a good job on the car.

D. M.

Like many main dealers expensive but first class service and reception. Leading to satisfaction hopefully. Returning the next week to have a repair done, the staff were better than fantastic. You're treated as royalty, the service could not be better.

G. R.

Really helpful, efficient and friendly people on the commercial vehicles sales side. Unfortunately no stock availability for some considerable time. Transporter 6.1 is pretty poorly equipped and expensive compared to its competitors. However it has more cabin space than a vivaro/expert/dispatch and a better ride than a transit custom. For the same money however you can have air ride on the transit, and retrimmed cab. With change for a couple of years fuel.

P. F.

Called in to have Data Plug fitted. Customer service is top of the range.Wait was a bit longer than expected but staff were continually updating us and making sure that there were plenty of drinks available if required. When it was ready it had been beautifully cieaned and vacuumed. All in all a very pleasant experience. Thank you.👏👏👏👏

L. C.

Listers Toyota Coventry We would just like to thank Todd Howarth your sales executive for being so helpful, informative & efficient & an all round super nice guy which made our whole buying of a used Toyota Yaris self charging hybrid à really relaxed, unpressured & actually enjoyable experience. A real rarity in the car sales industry. Overall, we thought that Listers Toyota Coventry was a great car dealership but we especially wanted our thanks to Todd to be noted.

P. C.

Such a fantastic experience after several months of searching for the perfect used car. A fair price was given on my part-exchange and the vehicle I bought is as described. The sales manager Andrew explained everything during a telephone call and how high the standards are at this dealership. A fair deal was agreed, with ease. The vehicle I bought is exactly what I expect from approved dealers! Sadly, this has not been the case at other franchises. For me, Listers set the standard, ensuring that customers are satisfied and therefore, more likely to return. Jonathon J saw the deal through and his customer service is excellent. When completing the deal, I found every member of staff to be genuine, friendly and passionate about their job. I am so pleased with my used approved vehicle. This high level of service is outstanding and I would recommend buying a used car from this garage without hesitation. After being disappointed by other VW dealers, this garage sets the standard and is exemplary. My new vehicle has low mileage, has excellent provenance (1 owner & full VW service history) and has clearly been meticulously maintained. Please consider this garage for your next vehicle.

C. a. C. P.

Buying our lovely, barely-used Golf was easy, speedy, and efficient. Jonathon (Edward) and Josh (Hall) at Listers Coventry were incredibly helpful, readily accessible, pleasant, and enthusiastic throughout. Everything worked like clockwork. Free temporary (5-day) insurance is an excellent service which simplifies the otherwise complicated issue of transferring cover from old vehicle to new. We had to pop back in the very next day for some quick maintenance. Josh quickly secured the services of a confident and knowledgeable engineer - most reassuring; the necessary work was carried out with no fuss or bother.

P. P.

GREAT EXPERIENCE There was no pressure any and all questions answered without bias. All the team were great, Luke Deas who we primarily dealt with was excellent nothing was to much trouble. Genuinely interactive and caring he listened to what are needs were and found us the right vehicle for the right price. Luke's friendly nature and warmth made us feel really comfortable. I also know the caring and concerned nature of the after sales team . A friend of mine purchased a car from a different out of town dealership and had not been treated well, Listers went the extra mile to sort all his problems out with a perfect outcome. I would recommend Listers Coventry to anyone who wants a quality vehicle with quality service

T. A.

I have had a car from VW for the last 6 years and have always been happy with the service. I have been comfortable and confident with the purcahse, they go out of their way to make sure I understand the whole process and are always at the end of the phone if I need help or advice. Definately would reccomend buying from VW Coventry and will continue to buy cars in the future.

E. D.

I bought my first brand new car from VW listers Coventry. I’m so glad that I chose this place. They’re friendly and very experienced, especially a sales consultant, Mr Louis Brayson, who was very helpful to me throughout the procedure. Thank you very much.

n. b.

We have had two while-you-wait MOT/services at Listers over the past week. Both went swimmingly, done in good time with the car returned in excellent condition after its free valet. Thank you Lewis and the technicians on both counts! 'Till the next time!

C. W.

What a refreshing change to find a garage where salesmen actually take the time to attach and relate to their customers. Michael Hill has very good relational skills and made us feel very welcome. We had come 300 miles to purchase a car and we felt very satisfied that the car was as stated and had been well prepared. He didn't rush and made sure we were well looked after after our long journey. This is a dealership that I can trust to buy my future cars from and establish a good relationship. Thank you for an enjoyable purchasing experience.

B. W.

Excellent service from Alan the Sales Executive. This is the 4th time Alan has advised me and helped me purchase the car suitable for my needs, very high standard of service and very knowledgeable. I am very happy with my new Golf and the price I was offered. I will continue to purchase any further cars from this sales office. I would highly recommend purchasing your next car from the Coventry branch

G. O.

Very friendly, helpful young salesman, but he made several mistakes in what he told us and the documentation. However, more senior staff taking over more than once in order to try to sell us stuff we had already made clear we didn't want was really annoying and not at all his fault.

N. B.

Communication with Jonathan (sales) was excellent, always kept up to date throughout the process of buying a new car. Was seen on time on the day I picked up the new car - was in/out of the dealership with the new car within 45 mins - no complaints.

R. K.

I was very pleased with the treatment of Listers and more so Robert who helped me from day 1till I picked up my new car. It didn't stop there my new car was so Very different and he spent a lot of time explaining how this works and to his credit he didn't complain once.so thank you all for the service I received.

S. D.

Big thank you too Alan Reynolds, appreciate for his assistance in helping me make the right choice, from start to finish and giving excellent customer service, once again thank you too Listers Volkswagen Coventry!.

A. N.

I could not be happier with the service I received here by the team and especially Micheal Hill. From start to finish it was a pleasure to deal with him. There was no pressure, every question I had was answered, all information was given to me and I was constantly kept updated. Can’t imagine ever going anywhere else now!

D. A.

This is my fourth time in purchasing a car from Listers and the reason is not just the quality of the cars and technical support, but the staff. They are always polite, knowledgeable and extremely helpful. Yes, it is their job, but to be so customer focused takes time in providing good training for all their staff, technical and sales and someone of the right calibre to ensure that the sales experience is a pleasant one. This is why Listers is my first choice and why I buy my cars from Listers time and again. So thank you again Listers for another lovely car.

D. E.

Never had a bad experience here! Just purchased my second car from Michael Hill. Again his attention to detail was perfect. Was always very welcoming and friendly and would recommend him to everyone!

H. H. h.

Was recepted on time and given a courtesy car which was not of the same standard as my own car which is a two litre automatic. The service and mot were completed on time at the cost advertised. There was some confusion as to the type of service booked and with regards to the insurance cover but both were resolved amicably thanks to the service manager.

M. A.

Alan Reynolds was very efficient he made sure we were fully aware of everything about the Golf that we bought. His manner was friendly & we were happy that he had covered everything we needed to know. We would definitely use Listers again.

T. P.

Listers are very professional. I always deal with Alan Reynolds, he understands my needs and makes every effort to ensure I'm a fully satisfied customer. Nothing is ever too much trouble.

K. R.

My 12 volt aux sockets weren't working suspected a fuse but difficult to identify which one. I rang listers and they booked me in, picked up my car, fixed the problem and did a free health check and cleaned and valeted it. The car was then returned on the same day. I also received a video showing the health check being carried out by the engineer. Overall an excellent service.

R. C.

Received excellent customer service from Adrian Collinson whilst buying parts for my car. Genuine VW parts at a very decent price. Parts ordered and shipped to me with minimum fuss. Thank you!

D. H.

Excellent service from the VW team as you would expect. Nice touch with the video explaining how it was going on our car. Would have been 5 stars if the price was a little more value for money....

A. G.

No fuss or drama. Dan was able to check in the booking, provide notification and advice for some needed repairs, agreed charges and booked me out. All in a very professional manner. So nothing to complain about. Just as it should be.

P. R.

Lots of second hand cars to view and no one chasing us for a sale. A car we saw on the website was not on show, so maybe ring up before your visit. Showroom was nice and free drinks: tea, coffee, squash d water was available. Several members of staff were talking to customers. 1 person on reception. No one came to chase us for a sale, which was good, but also bad as we had several questions. We hung around for a whilst, but gave up in the end and left. So again, worth a call before you go if you want to guarantee someone to speak to.

S. B.

Very nice dealership! More helpful than the one in leamington! Denis was very nice and helpful in accommodating my budget and all that good stuff! Unfortunately could not get the car but will defo be returning to get a car as soon as time allows and recommending to all my family and friends.

S. M.

Very helpful as always. Great customer service. Nice waiting area. Puncture repaired for free because I purchased the car there. Now that's being properly looked after. Would highly recommend them

J.

Excellent service from everyone I came into contact with at Listers Coventry during my vehicle purchasing experience. Special thanks to Robyn on reception, Luke and Mahmud in sales and Robert in finance for making it so. Highly recommended!

N. T.

Recently bought a "new" used VW Up at Listers garage, Quinton Rd, Coventry. <br>The service and cooperation I received was excellent. <br>At every point of the procedure the salesman, Alan Reynolds, was meticulous in explaining the details. <br>Every effort was made to ensure that I fully understood each point. <br>My test drive was so reassuring and the team work was impressive. <br>I will definitely go back to Listers for its very courteous service. <br>PS I love my little VW Up as well !

S. H.

Recently visited Listers Volkswagen Coventry and sales person Jonathan Edwards helped us with our new vehicle. Honestly words cannot explain how efficient Jonathan is at his job he made us so welcome & comfortable & everything went without a glitch he is a real asset to the company. Our whole experience with Jonathan & Listers was incredible, luckily Listers had a vehicle in stock we viewed it on Friday and Jonathan had it all ready for us on Monday our whole experience with Jonathan & Listers was fantastic & we highly recommend them if you are looking for a vehicle. Thank you so much Jonathan Edwards & Listers Volkswagen of Coventry Kind regards & Best wishes Sean & Lydia.

A. K.

This was my first time buying a brand new car with PCP finance and I was quite nervous, turns out I didn't need to be! Ryan walked me through everything and helped get the monthly payments down to a price which suited me, I was never pressured into anything and the whole journey was smooth from start to finish. I was originally part exchanging but found that my car needed too much spending on it to repair meaning I had to take this out of the deal, this was no problem at all and Ryan re-did all the paper work without any problem. Being my first fiance deal I called VW Coventry multiple times and was always helped no matter how silly the question might have been. Overall Ryan was lovely and everyone I spoke with on the phone was always a big help, I now have an amazing new Polo which I'm in love with and I couldn't be more happier. Thank you Ryan and everyone else at VW Coventry!! Amber Kelsey

A. R.

I recently purchased a VW Tiguan and was very happy with the customer service and communications. They were very helpful and informative. Thank you to the Listers Coventry team.

R. H.

Excellent service, dropped my car off, picked it up the next day all ready, it was even washed and vacuumed. Lewis from servicing was extremely helpful. Definitely taking my car here again for my next service. 5 stars.

J. M.

After the extremely rude drivers had collected the vehicle the experience did get better. The car was repaired under warranty and delivered back washed. All in all if it had not had been for the downright unprofessional drivers it would have been 5 stars!!

R. B.

The staff who I dealt with were courteous and were able answer my questions satisfactorily. The work to update the emissions control software was carried out within the timetable given to me but the email describing the results of a health check of my vehicle did arrive and I was told verbally of these results both over the telephone and when I collected the car.

J. N.

I dropped in on my way passed needed information about VW Vans. They rang van centre for me as well as advising to go there for more detailed help. Thank you.

J.

Visited the dealership needing a service where I was met by a professional and courteous member of staff in the car park, which had plenty of spaces to park which is a rare commodity. I was later informed that the customer car park is properly managed which is reassuring. Upon entering the dealership was met by two friendly receptionists who let my service advisor Callum know that I had arrived. Was seen to within minutes by Callum who was both professional courteous and efficient. I had no reservations in leaving my vehicle in his or the dealerships capable hands. Recieved an update call to say that my vehicle was ready, and again when attending was seen within minutes.More than pleased with the service that I recieved and will be back for my next service and probably in due course a new one.Thanks Listers.

K. A.

Good service - didnt have to wait for long. Got a call letting me know that my car was ready. Was given a brief of what they did on my car on collection. So, highly recommended!

P. R.

Went in on a seatbelt safety recall, whilst there i asked them to look at engine noise which i was worried about, the master mechanic came out with on drive to assess any problems. They also gave my vehicle a free health check. My mind has now been put at rest and i was treated professionally throughout, Adele looked after me whilst i was there and answered all my queries. Nice coffees whilst i waited and whole thing took just 2 hours. Professional walkthrough video of the healthcheck and 10 out of 10 for the vehicle wash.

P. J.

From start to finish Mahmud and his team at Volkswagen Coventry delivered outstanding customer service when I purchased my new Polo, nothing was too much trouble. Speedy, efficient and helpful. Would highly recommend! Thank you.

j. h.

Hello I recently brought my brand new polo yesterday from Rob Barfoot. He was so genuine and caring towards me made me feel really welcome. He was so helpful and gave me all the information I need. Would definitely Recommend going to see Rob if you are looking to buy from the volts-wagon dealership.

A. B.

Called in to VW every few months to have my GTD serviced. Job is always complete on time. Nice area to relax and work from, if you intend to wait. Service has definitely been better recently, senior service advisor was informative and clear. Video overview is generally fairly helpful.

R. H.

The actual service of the car appears ok. The car was booked in for 0900 but on the day they rang to say that it had been changed to 0930. This was not helpful as I had another appointment at 1000, which I explained to staff but I was still kept waiting half an hour to hand over my car. A similar thing happened when I collected the car. Very disappointing. Ray Hyde.

H. D. S.

Excellent service! Such second hand car was delivered like new at a very good price. I am very happy with the purchase, I can also say that the sale member, Deepak Tailor, had been fantastic through all the process until completion. Many thanks to Volkswagen and to Deepak Tailor for the great deal!

J. A.

Very helpful and friendly staff

P. H.

Just purchased our fourth VW from Listers. Our salesman Alan was very helpful and the experience of buying our new Polo was carried out smoothly and in a very friendly manner. Looking forward to driving the car!

P. C.

Good garage no over the top pushy sales tactics Helpful staff when you do require assistance And during purchase of my car service was brilliant ,not much more they could have done to improve the experience. Would highly recommend this garage

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