Reviews of Listers Volkswagen Van Centre Coventry. (Car Dealer) in Coventry (Warwickshire).
Listers Volkswagen Van Centre Coventry
Listers Truck and Van Centre, 347-367 Bedworth Rd, Longford, Coventry CV6 6BN, United Kingdom
Description
Information of Listers Volkswagen Van Centre Coventry, Car dealer in Coventry (Warwickshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Listers Volkswagen Van Centre Coventry
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Reviews of Listers Volkswagen Van Centre Coventry
Amazing experience. The staff are so friendly and helpful and I was kept quiet with biscuits and coffee :). I loved the fact that my vehicle was video'd prior to going in for its service and then I received a health check video half way through - very very useful. Thank you.
It was a bit of a mixed experience here. I booked my camper in for a factory recall. The job over ran to a second day which caused me some issues. A complimentary vehicle clean was more of a wipe over with a dirty rag and the complimentary top up of Adblue was spilt onto the paintwork. Lucky I spotted it and washed it off when I got home. On the plus side, the customer facing staff seemed to be trying very hard to provide a good service and Tino went out of his way to advise on some additional issues. I also signed up for a cost effective service plan.
Absolute pleasure doing business with you. Staff are amazing at their job, go out of the way to help you get what you need or want. Would highly recommend buying a van from here.
Took my car today to have the headlights looked at. Amazing service. As a motability customer the service I received was second to none. With my previous car the treatment I received was disgraceful. There was no thought about the fact I had a disability it didn’t matter but with the staff at Lister it was brilliant from start to finish.
Jordan, your people skills are brilliant. Thank you for making the experience an easy one for me. I was apprehensive about my visit today but it was seamless from start to finish. I really would recommend this centre. Thank you.
The 2 Gentlemen that help me today with questions about my VW Van, where very polite & extremely helpful thank you.
Fantastic very helpful recommend anytime especially Ash, Manager and Mohamed, sales.
Recently purchased a vehicle from Listers VW centre in Coventry and couldn't be happier.
The whole process was quick, easy and smooth from start to finish and very well handled by the staff generally and the sales person I dealt with in particular.
I'd be very happy to return for future purchases.
Fantastic service all round, from 1st contact to delivery of our new Caravelle. Craig Watson was a pleasure to deal with, no forcefulness to purchase a vehicle and gave us a superb deal. Thank all at Listers.
From ordering to receiving my new vehicle Simon & Dave at Listers Commercial have made the whole process seamless
Outstanding service just went in to here with my van after another dealership in the north fitted rear pads and the calapier bolts fell out. They gave me a couple of drinks and new bolts
Best ever experience in buying and collecting a van.Smooth transaction without any delay or problem from start to finish and all sorted from initial enquiry to collection in five days.Not experienced this level of service anywhere before and it came as a welcome surprise.Salesman Mohammed was completely on his game with the way he dealt with my purchase answering any questions I had in a very open and honest way.He presented me with a welcome to your new vehicle video prior to arriving at Listers,talked me through all the finance and warranty options dealt smoothly with handover paperwork and talked me through the vehicle controls and also fully explained with the help of Rachel from the service department all the service intervals and costings I will need to keep my Caddy running in tip top condition.This was by far my most enjoyable van purchase and all so professional.5 Stars here at Listers Coventry and well deserved.
Excellent service as always, very happy with the video and the information given to me about my van.
I am however very disappointed to hear that after owning the van for over 5 years that you are now going to charge me for the pick up and drop off service you have provided me over the past years. I live to far away to drop off and pick up the van myself so this could now mean i have to stop using you as my preferred dealer.
thank you for your great service
regards
paddy
Fantastic service from the outset. Nothing was too much trouble. Friendly, professional, excellent communication. Ashley isn't your typical sales man- no hard pushy sales but instead was informative, reassuring, thorough and friendly which combined made the deciding and buying process so easy and convenient. Thank you Ashley
Communication was good until we paid for the van. It took over a week to repay the reservation fee after chasing it up. On arrival of picking the van up we was expecting a pristine looking motor but was disappointed. We had to wait while the scratches were being polished out of the wing mirrors. After a week or so of owning the van we noticed small dings on the body work and took it to an independent body shop to have them removed. He picked up that on the passenger rear quarter that it had had a very poor paint job done. Whilst cleaning the van we also noticed the front brake discs were heavily burred. As we were told that everything on the van would be done that needed doing , so we rang Listers again.
After this review I was contacted by Listers, they took the van in to rectify the paint work. I am pleased with the outcome however it did take 2 attempts. They say the say the brakes are sufficient for an MOT.
Still need to improve on communication. I did all the chasing up to see when the van would be completed to be re-delivered.
Therefore I have changed it from a 1* review to a 3*
Had to deal with listers again regarding heating system. Dealt with Justin whom was very helpful and communication was good. Work done promptly.
The young man who brought out the courtesy vehicle was very polite and helpful.
Great staff and great service. Well worth checking out if a van or VW Transporter is on the list.
From making an enquiry about a Kombi van through to discussing a trade-in and ultimately buying a used vehicle, the service by all the staff I came into contact with was second to none. The bench mark for my expectations is even higher now when buying from a main dealer.
I will recommend to all my friends and family and would buy from them again. Made buying a vehicle during difficult times easy and safe to do.
Well done DC and thankyou.
An excellent service from start to finish from Dan and the guys at Listers working under very tight restrictions. The sale all went well and I felt they all went the extra mile, I’d recommended Listers van centre Coventry to anyone if they were in the market for a commercial motor.
Purchased a used vehicle from Listers Volkswagen Van Centre Coventry and couldn't be more happier. A vehicle came on the market over the weekend and called first thing on Monday and was greeted by Mohammed. Mohammed made the virtual showroom process seemless, providing a great car review and video introduction. The communication and relationship with Mohammed was brilliant, a top guy to deal with! The service and management team did a great job ensuring the vehicle was prepped, serviced and MOT'd, providing a pretty much new vehicle ready to drive away. A very happy customer, so a big thank you to Mohammed and the Listers Coventry VW Van Centre team.
Please note this would of been 1 star review if it wasn't for Emma Walker who I dealt with there. (Apparently a trainee, but is more professional than the other people I'd dealt with there in the last 2 years)
After over 8 months back and fourth with a problem with my VW T6 and being fobbed off Emma made sure the process of the repair was dealt with, organised everything as I'd explained the situation and problems I'd been having with VW Coventry (Listers commercial)
She'd phoned with updates daily like she promised and pushed for my vehicle to be done as I was struggling for room in the courtesy van they had organised.
Please VW / Listers recognise your staff you have here as everyone I've dealt with is Misserable or have a bad attitude except Emma.
She's a great asset to your team and I wish the best for her career.
Having selected a vehicle on the internet I was assured of its merits by a very knowledgeable sales person Daniel Niven. Daniel from there on in walked me through an easy transaction. When the vehicle arrived I was extremely happy with it. A seamless transaction from start to finish
Happy to report that the Van Centre held to the promotion that was emailed to me earlier in the year. Overall, great value and service. There is room for improvement: VW failed to pick up on other ancillary wear (not MOT related) that was mentioned prior, specifically the lose door handle. A minor point but a clear point for improvement.
I'd fully recommend enquiring and buying a van from Mohammed at Coventry vw van centre. He was super easy to deal with, no sales pressure, just trying to help me find what I was after at a fair price. I'd go there again.
Short appointment date, professional contacts at all times. Well presented friendly staff, efficient booking and reception process. Brand new curtesy vehicle. Quick turn around and thorough clean of my vehicle before return. Well done.
This morning i went to Listers van centre in Coventry. With Covid restrictions in place you can't enter the service building, instead you stay in your vehicle. The process of dropping a vehicle is very quick and professional. Picked up a courtesy vehicle aswell. Great service.
Amazing happy and professional staff with great service.
A great company to deal with, Daniel worked hard to get the right deal for us. The vehicle is a perfect fit for our needs and was at a fantastic price. #SpotOn as we like to say.
We were treated very well on our last visit. The staff in general are always polite. We like the inspection video. The fact we had a wash & brush up!! Was an added welcome bonus. We have used Listers Van Centre , Longford. Coventry for the whole of the time we have owned the campervan & we get many complements on how well it looks. Down to all at Listers . Thankyou.
Please accept my apologies for sharing the wrong review.
The staff were so friendly and welcoming. I must applaud the knowledge of the gentleman who deals with the motability side. Nothing was too much trouble. I would travel the distance just for the level of welcome, service and sense of humour. Thank you .
Absolutely fantastic service from start to finish, they have made a huge difference to our family just by taking the time to understand our needs. 100% recommend for you to go to these guys if you are looking for a van of any sort
Fantastic Service as always, as our company has grown we have bought many vans through this dealership. Staff always maintain a high level of professionalism.
We have just purchased a lovely van & Nick Pattison the salesman was very helpful & friendly. We purchased without seeing the van so complete trust. When the van arrived it was exactly what we wanted. Perfect
Great communications from eBay, emails, meetings and the collection of the van. I even got collected from the railway station. Very happy.
Like to thank salesman Noel Daly for the excellent service provided from begining to end. It always makes for a pleasant purchase when you parting with loads of money. Noel was always polite, proffetional and always had a smile on his face. Thanks Noel for making purchasing my Amarok a pleasant experience. I will be back for another purchase in the future.
We are delighted with our T6 Kombi and Listers were very helpful in sorting out an issue with some minor paintwork repairs. Friendly staff and good service
From making the initial enquiry to picking up the van less than 48 hrs, vehicle immaculately presented, no hanging around waiting for sales people, telephone queries answered with good knowledge, telephones calls returned promptly, all in all a very stress free experience.
Gavin was excellent, couldn't do enough for you, was even willing to stay late when we thought we might not make it in normal working hours, a lot different from our last experience with a VW dealer. My son is over the moon with his new van, enjoyed talking to Gavin about all the options and extra's, it was clear see that Gavin knew his product inside out and had lots of good advice. It was really nice to see someone with a real passion for his work!!! Worth travelling 90 miles for.
Kevin & Phillip Hollins TOP NOTCH!!!
Just wanted to say a big thank you to Nick for all his help today.
He was really helpful in answering all the different questions that I had
and gave some really good advise in helping me choose the best van for me. Thanks again Nick and all the team at Listers.
As far as the recall goes they've been great. But the fact ive got a caddy 1.6 tdi 2012. With the 3 injector gone an still waiting to find out if there going to pay for this one. Its only done 37k this is not what you want from a vw. Really not happy ive been selling vw for years telling people how good they are , yet ive had nothing but grief with this one.
No one available to help us through to buying a van , lost patience and moved on to another showroom , good vans and cars but far to expensive for 0 cars , won't visit Alan, sorry but true 😐
Excellent customer service as always from the guys at VW van centre coventry. Justin Thompson is a invaluable asset to the company that always delivers to the customers needs without question.
Great service. Booked in on time - I needed to wait whilst the work was carried out, Hot drinks and paper made available. Have used this centre numerous times.
Bought three vans over the last 10 years from Listers and pleased to say that my experience has been wholly positive,Professional,friendly service.They seem a very steady bunch.
VW dealers are never cheap but these don't rip you off. They keep you well informed about the progress of a job and explain clearly any problems they discover. Lots of T4 and T5 owners use this garage as well as commercial vehicles
Great service / MOT from the Listers VW Van Centre last Friday, fast checkin and handover, kept me informed of progress during the day and no waiting around at pickup / payment.
Dave the salesman was very informative and on the ball, nice chap too.
Excellent service all round very impressed with the free inspection service.
Great coffee machine in waiting area.
Happy customer.
Frank Kelly
Their service advisor Mark is truly brilliant. He's sincere and most helpful. Great job!
Sales staff are a joy to buy a VW California. Help was at hand through the whole process and I would be happy to recommend them to anybody. Thanks
From the first phone call to collecting the vehicle the staff were amazing a big thank you to Justin Thomson and Claire on reception we are very happy with our VW transporter
Great service from Jacob - sorted out all my brake work and warranty stuff too - quick and efficient. Well done Jacob!
Absolutely superb service. What more can I say. Reliable. Quick turn around of my works van. Brilliant
Helpful as always.... been using Listers Van Centre now for twenty one years
Good working relationship with Paul and Jacob in the Service Department
Friendly and helpful but long lead times (3-6 months) on almost all new vehicles.
Always really helpful here sourcing parts for my caravelle and at a competitive price
Excellent van center, can't do enough for the customer and I've only taken an Amarok for a service 👍
First time using the VW Van centre in Coventry. Easy to book in for work and staff seemed friendly and helpful.
Very helpful staff. Job was done on my vehicle whilst I waited. Very pleased with the result.
Warm welcome by staff. Sometimes you have to wait for your car or van parts, but overall is ok.
Professional service from a friendly team. Knows what the customer wants and delivers. Very helpful staff. Recommended.
Very friendly and helpful staff,Rachel Slater service advisor was great thank you denniscaswell
Very helpful sale's staff answered all my concerns re my next Motorbility vehicle, good place😁
Good service,friendly staff happy with work and a free van clean very please well done.
Luke Rose made the buying experience very pleasurable, would highly recommend using Luke if looking to buy a van from Coventry.
Brilliant customer service, plus they took good care of my campervan
A fantastic, professional service throughout, second to non, will be using again in future 😊
Very helpful and honest, took time with my van and gave me great confidence it was going to keep carrying me onwards!
Nick was great, so helpful. All the detail and support my business needed to assist in our decision making process. Thanks Nick.
Good service received particularly from Dan in the Service Department. Work carried out quickly and to a good standard
Absolutely fantastic service. They can't do enough to help. Friendly, cheerful and helpful.
Excellent service, quality used van bought by telephone. Hassle free!!
Highly recommend.
Good level of service. I like that they send you a video of the vehicle check when it goes in for mot
Attentive, thorough and polite.
Ver pleased with the Caddy van and the excetional build quality of the VW product.
Many thanks
Good sales people who know their stuff, friendly caring staff. Would use again for my next van!
Very happy with the service. Liked the video. Price as expected. I definitely recommend them
Pleasure to take a van for a service really. Delightful staff and great hot chocolate lol
Just ordered our new works truck. Great service so far.
Great fast service! Very profesional stuff- I will definitely back there!
Very professional, courteous and the cost of the service at a reasonable price.
Very pleased with service everything done to my satisfaction, will call again, many thanks.
Only place to go for OM VW van parts.
Ask for Trevor.Very knowledgeable old school nice guy.
Sales staff very knowledgeable about their products and very helpful with no pressure.
Excellent customer service & Knowledgeable staffs , 💯 satisfactions.....recommend to anyone .....quick service 👍👌
Somewhat typical commercial dealership but friendly and helpful staff.
Great experience once again, Daren Morgan very helpful, will use again!
Nice chaps sorry the vehicle wasn't quite what we wanted
Excellent service and very friendly staff can't do enough for you
Excellent service. Friendly professional staff. Highly recommend.
The sales Guy Ian was a bit off with me.
Fantastic customer service from Richard in the motability department
Good service but helped I was on plan
Very professional would highly recommend a volkswagon
EXCELLENT SERVICE AND COMMUNICATION. NO FUSS - JUST AS IT SHOULD BE
Good selection of vehicles but not cheap
No complaint handover went smoothly
Good location just off the motorway
Great service - many thanks
Love my new vw
Great service, thank you.
Friendly service.
Dan very helpful and efficient.
It's a car dealership,they sell cars
Courteous and efficient from start to finish.
Excellent and attentive staff.
very helpfull
Very helpfull staff
Excellent service throughout
Really good service
Could be better organized
Outstanding service
Top class service
Very helpful
Ok
Brilliant service
Good
Great
Great service
Good service
Book my van in
Very helpful
Fantastic.
Speedy service.
(Translated) Nice, quick service, coffee, cake ... Works as it should.
(Original)
Mila, szybka obsluga, kawa, ciastko... Dziala jak powinno.