Reviews of Read Derby. (Car Dealer) in Derby (Derbyshire).
Read Derby
Parker Centre Parker Industrial Estate, Mansfield Rd., Derby DE21 4SZ, United Kingdom
Description
Information of Read Derby, Car dealer in Derby (Derbyshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Read Derby
Sunday
10am–4pm
Monday
8:45am–6pm
Tuesday
8:45am–6pm
Wednesday
8:45am–6pm
Thursday
8:45am–6pm
Friday
8:45am–6pm
Saturday
9am–5pm
Popular times
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Reviews of Read Derby
P. A.
A very professional service all round. Garry was very welcoming and attentive to what we wanted. He was forthcoming with honest information and suggestions, but never pushy. He and Aaron went the extra mile to help us drop off our old car and pick up the new the next day. Definitely feel that we bought a car rather than being sold one. Would definitely recommend both the company and these chaps specifically
:.
Joel has been an absolute legend with all his help during our purchase. He goes the extra mile in making sure we are happy with their services. Could see ourselves coming back to this place. Thank you, keep up the good work. Shella & Paul Philipson
K. B.
We went to beech dale motors to look at what cars were available,we spoke to Joel the sales executive,who showed us different Hyundai vehicles, Joel is a credit to the company he was non pushy and explained in detail the many questions that we asked,everything went smoothly on change over day..I would definitely recommend Joel to speak to when buying a new vehicle..10/10.. Thank you...Yvonne..
K. D.
Joel Gretton is good at his job from start to finish. He spoke very good for me to understand. He was not pushy. When me and family came to pick up the car he was polite to all of us. Once the paper work was done he showed us around the vehicle and inside of the car. He showed all the digital stuff and display. so 10 out 10 to Joel. If and when I need another vehicle in years to come I'll ask for Joel.
H.
I recently purchased a car from beechdale motor group derby. Joel assisted me throughout, as did his manager Aaron. Joel was friendly and approachable. He answered all the questions i asked about the 2 cars i was initially interested in. Joel then swiftly arranged for me to go on a test drive in each. This enabled me to come to a decision on which car would be more suitable for me. I purchased the car and picked it up. A very stressfree process. Thank you.
J. G.
I'd recommend Read Derby Ltd because the service was great. Joel explained everything in easy to understand terms, and he was great with both my childen on both occasions we were there. He was always welcoming and answered all my questions over and over again without tiring.
J. L.
Purchased my Alfa Romeo Giulia from them and they were proffesional and very easy to talk and transparent to talk to and offered a good price and the car was MOT'd + service prior to purchase. Excellent setvice, highly recommended with polite and easy going sales staff.
A. R.
Took my car for a service, asked how long it will take, was told 2 hours, so I waited there, just said I'll go for a walk, came back after 2 hours still not done and waited another hour... Minor service, not even a single filter changed, pretty much just diagnostics.
Moreover booked my service with replacement car, booking was canceled and I was rebooked on the day when I was working, to be fair they did try to call me about this, but I was at work and couldn't talk, but I called them back I could only book it in few weeks after. I guess the booking thing is just miscommunication, but still an annoyance.
J. C.
I recently bought a Tucson from Joel. Joel was very professional, approachable, trustworthy and a pleasure to buy from.
The whole experience was easy and relaxed. 100% would buy from again.
D. R.
"My experience at Beechdale Motor Group was memorable because I had great personal service from Stuart from my first phone call right up to a week after the purchase of the car couldn’t recommend a better car sales"
r. b.
Very helpful and friendly Gary was brilliant the only issue I had is the valeters did a poor job as I had to clean all the windows when I got home but reads derby are great and hope to remain a customer with them
G. M.
Just taken delivery of an Electric Hyundai Kona from the Beechdale Motor Group, (Read Derby) Hyundai dealership. Had a test drive, ordered the car, back in March 2022 and became available to collect last Friday 24 Sept. Read's are a small, friendly, knowledgeable and helpful company, we've given them a 5 star review but really, they deserve a six
V. M. B.
This Hyundai garage and the people that work there are a fantastic company to deal with, I would recommend them to anyone if they want friendly, reliable service, and at a reasonable price too.
K. T.
Great customer service, highly knowledgeable staff I cannot recommend enough especially if you're a Motability customer
s. e.
Booked car in for service and MOT. Very quick service. Video recording sent to me with a summary of all the areas checked.
Very comfortable and spotlessly clean reception and waiting area with attentive staff offering drinks to any waiting customers. Julia the service advisor is attentive, thorough and professional. I highly recommend as I travel from Merseyside as the service is so good
M. D.
"Beechdale Motor Group were fantastic because they were responsive to my queries, offered the most competitive price without needing to haggle, sent me regular updates on delivery once order. Paul Leeming the salesman couldn’t have been better."
i. I.
Very friendly staff and very pleased with my car purchase, I would buy from them again.
N.
I ’ve brought my past few cars from Tom and every time he has been extremely professional, helpful and friendly. Tom always goes above and beyond to help me with my purchase and is always happy to answer all my questions. I’d 100% recommend contacting Tom at Hyundai to purchase your next car.
P. C.
First class experience. From my first contact, they impressed me with their response and genuine willingness to find the right Alfa Stelvio at the best price. Kept me informed throughout the delivery process and offered very keen price and a great PX deal. Handover was expert and very thorough and the follow up assured me that I was a valued customer. Would thoroughly recommend to anyone looking to source a Alfa with a dealer who knows his business and will go that extra mile to "drive the deal".
S. W.
Had the car picked up from home for MOT which is a great service. Car failed MOT but communication was great and car was fixed, retested and ready in 2 days. Overall good, fast service and communication.
M. G.
Hi there I found the service at Hyundai Derby very good,in my case I am not very good at all with technology and have asked if I could have help with an update from bluelink as it is not working at the moment because I don't know what to do. I have just asked them for help and I am sure that things will be fine very soon. Great new kona facelift ultimate electric car with great range getting around 325miles +on a single charge at 58mph on cruise. Excellent
D. W.
I've used Beechdale Hyundai Derby for purchasing new cars and follow up services etc. I've always received excellent customer service.
My contact has always been Tom Porter who goes that extra mile to ensure everything is perfect.
We've now owned 5 Hyundais, all supplied by Beechdale Derby. Which surely shows the experience we receive each time is second to none.. Will always recommend...
i. S.
Ordered our new car ftom Beechdale they help me order it before its official order date which gave us a three month head start. So we got it on 1st of September instead December. Very professional to deal with.
W. S.
Had a good experience at Derby buying my first EV. Joel was a great salesman and kept it straightforward and simple without the hard sell.
E. T.
"The experience at Beechdale Motor Group was fantastic, everything was explained fully and I was kept updated throughout the whole process. Car was great standard and service excellent"
G. M.
just got delivery of my third Hyundai Santa Fe' purchased from Beechdale/Reid Group, Derby. its the ultimate spec, 7 seater AWD HYBRID and a beauty! keep going back to Beechdale, as the service i get from Aaron Wellard and Tom Porter is second to none. as for the Santa Fe' you do not see very many around which is a great shame, this SUV is the best kept secret, its upthere with the BMW X5 or Volvo XC90 only abt 15 grand cheaper :)
G. A.
Good experience as ever here with my servicing. Efficient and thorough process, and timely handover and collection. Would recommend.
A. H.
This place was fantastic. Took my car in for a change of locking wheel nuts, couldn't believe how quick, efficient and polite they were .
J. B.
It was so easy to sort everything out with the staff at Beechdale motor group, from the paper work to picking my car up.
Brilliant job well done.
A. A.
Very satisfied with my experience at Hyundai Derby. Special thanks to Tom and also Aaron. First time I was leasing a new car, a Tucson hybrid. I was made to feel welcomed and comfortable at a car garage. No pushy selling, just honest straight forward advice and answers. Interestingly I’ve learnt a friend of mine has leased an ionic 5 in the last month and had a similarly good experience with the same team. So thank you and would recommend 👍🏾
H. F.
So happy with my new car and the service I received. Special thanks to Tom for keeping me updated throughout the process.
R. W.
Really good service - everything clearly detailed. Excellent main dealer.
c. c.
The service received from Russell in sorting an issue was second to none. Thankyou
M. F.
Brilliant staff can't fault the service, I've purchased 4 cars and the salesman Tom was so helpfull and not pushy at all , it was a great experience buying a vehicle and also great after care.
C. D.
Fantastic service, friendly and went above and beyond to accommodate us… thank you
A. W.
Efficient friendly personal service. Just bought our 7th car from there.
K. C.
"I'd definitely recommend Beechdale Motor Group because they took time to understand my requirements, worked hard to come up with a fair and affordable deal then took everything through smoothly to delivery."
j. f.
We have just taken delivery of an Hyundai Tucson ,it’s a beautiful car to drive and we hope to have lots fun driving it
C. T.
Excellent service, the staff were very efficient and kept me updated on the delivery, I am delighted with the car and I would definitely recommend visiting this dealership.
G. C.
Very happy with the service provided by Stuart at Beechdale Alfa Romeo. The stunning car was presented exceptionally well, so a big thank you to all the team!
D. C.
Pleasant enough.. speaking to Joel about Motability - he was pleasant, laid back and made us feel at ease at a very difficult time. Thanks 👍
A. W.
Excellent service every time! Aaron is a fantastic professional sales person! Would recommend!
m. J.
Great Service from start to finish, from Joel at Derby...Really friendly, very helpful...
Couldn't be happier..
d. r.
Me and my wife picked our new hyundai kona today joel the salesman he was very polite and professional he went above and beyond helpful he even took the time to get in our car and show us everything incuding connecting my phone thankyou so much joel and all the staff at beechdale 100% service with a smile would highly recommend a visit if your looking for a new or used car
David and kerry Ramsell
D. H.
From test drive through purchasing and finally collection of our new Hyundai the team looked after us and made the experience a pleasurable one . Thanks 👍🏻
G. G.
Brilliant dealership. Do not pass them by.
M. W.
I travel past a few Alfa Romeo dealers to get to Beachdale motors. I have bought two Stelvios from them and they have met my expectations perfectly on both occasions. These guys will keep in contact with you and make sure you get a great deal. I can't fault them and their attitude.
Thank you Paul and Oliver
S. H.
Excellent service, very efficient. Didn't feel pressured to buy, gave very good after service too,!
N. H.
The staff at Beechdale Motor Group were good because nothing is too much trouble, they’re always easy to get hold of by phone and made my buying experience a pleasure and I love my Kona! "
J. R.
Bought a car last week, everything was dealt with via Ian, he was really helpful, knowledgeable, friendly and we couldn't have had better service. We have bought our last 3 cars from beechdale, always been happy with the purchases and all our cars have also been serviced there. Very happy with our recent purchase. Thank you
A. M.
I was very happy with the speed of the service and that I was able to wait in a comfortable area. I was made to feel welcome and safe by the staff. The offer of a coffee was particularly appreciated. Thank you
D. F.
Very happy with this dealership. I bought a used car at a very competitive price, in excellent condition as described. Throughout the distant sale process Rob was responsive to all my questions and went the extra mile, even after I collected the car, to ensure complete satisfaction with it. Thanks very much, well deserved 5*.
S. W.
Not the best dealership when it comes to standards and trust!!
I took my Hyundai in for service and mot which also includes a heath check. Late the same day I received a call telling me everything was fine except a split rear wiper blade. I said I replaced it yesterday?? They said that the health check had been imported from last year where this had been picked up!! I said it sounds like you haven't bothered doing one this year if you havent checked to see if the defects have been rectified. If I had bought the blade some time ago I could have thought it had split and paid them £37 for a replacement. It has made me vary wary of them as I own two Hyundai's and I cannot be sure that everything I have paid for has actually been checked and/or replaced!!!!
J. H.
Easy to deal with, made purchasing a brand new car a pleasure. From the initial telephone call they were professional, friendly and showed genuine interest in the customer. Did a fantastic deal on a brand new Alfa Romeo. Our sales contact Adrian was first class and made the buying process hassle free. He was also very prompt and helpful in answering queries after we had taken delivery of the car. Would highly recommend.
R. B.
Rob was always on hand despite me communicating on his days off. Listened to what I didn't want and priced me for what I did want. Oh and what a car... Totally different from my 2 years old model, ride comfort is greatly improved and more gadgets than a few... Buy one..
W. S.
This is my second car from Beechdale and both times the service and quality were amazing. A massive thank you to Rob who was so friendly and professional throughout the sale and delivery. Everything was explained really well, no pressure in overselling the extras. Nothing was a problem. I would highly recommend Rob, Tom and this dealer to any one looking for a new car.
J. C.
First time using this dealer today and could not fault them.
Very friendly and polite staff. Mechanics that are quick and efficient as well.
Will be using again in the future for servicing and any other works.
k. c.
"I'd definitely recommend Beechdale Motor Group because the sales representative Stuart Wood fully answered all my questions about the vehicle. In addition he guided me to the most cost effective finance option."
M. G.
Robert was extremely helpful and did everything to help make the buying process as easy as possible, which given the current restrictions and the fact that I wanted to change my model of car, was not straight forward. A great service that made me feel that I was a valued customer.
C. G.
I ordered my new car just before the first lockdown and beechdale were fab with the updates either by phone or email. Have always been very helpful letting me test drive various cars until I was sure. Always polite...service department is also fab Would highly recommend and will be purchasing from them again. Rob Thompson is fab and a real asset to the team
g.
We traveled from Hull to collect our new Jeep yesterday, the whole purchasing experience was made a pleasure by a very professional and friendly team. Over the years my wife & I have purchased numerous new vehicles both personally and for business and we both can say from start to finish there has been non better than this dealership. So thank you Oliver & Adrian - spot on, keep up the excellent customer relations.
G. S.
Great experience buying my 2018 Mazda, service from start to end was great and all done via telephone calls and emails. My salesman Rob Thompson was great and kept me informed and updated from initial enquiry to handing the keys over. Great service.
A. G.
Made buying my new Hyundai i20 simple and easy from start to finish. Made me a great offer, never pushy and Tom was especially great with his communication and friendliness. Went above and beyond to make sure my order was with me asap (from order to delivery was 9 days!) Really impressed and so glad I went with them!
G. P.
Very helpful.... Staff excellent in helping me choose the right vehicle for my motobility needs
M. H.
No problems at all for me - only visited for warranty issues on my vehicle but Customer service has been fine and efficient
Customer car park can get cramped at busy periods with drop-offs etc
C. W.
Had a phone call today to say my car upgrade was due. Sent over my details and recommendations and the perfect car was sorted within 2 hours! Price, Car, Style etc was all perfect. Could not ask for a better service. Well done Tom at Beechdale Motors!!
C. M.
First class experience from a very friendly team from ordering to collection and even after collection
J. S.
Arrangements for my service were as expected, my car was collected, the service completed in the time specified and the car was returned. The driver who I had contact with was friendly & efficient. He explained that my car could not be washed ad there were problems with the equipment due to the cold weather, but that the car had been cleaned inside fulfilling Covid regulations
P. W.
Superb from start to finish. Genuinely helpful without trying to sell me all the extras which dealers try to and end up tainting the whole experience of buying a car. Received a courtesy call a few days after buying to check I am happy with no problems(or crashed it)
Russell and Adrian, thank you for you patience and saving me the car I wanted. Will definitely be a repeat customer.
G. L.
Took car in for MOT and picked up courtesy car as my wife is disabled . The car had been cleaned ready and the courtesy car was clean and had plenty of fuel . They rang to say when the car would be ready and they had cleaned it . All staff were wearing face coverings and adhered to social distancing . Would recommend the garage . Staff are really friendly and helpful . They even fixed a recall issue that we weren't aware of .
K. P.
Very polite, helpfull and knowledgeable staff, so much so we came away with a car.
M. J.
I am so happy with the recent experience I had with my (new to me) Hyundai i10 and Beechdale Motor Group. I didn't even buy the car from them, it was just from a small independent motor trader, but it was still under warranty. There was a minor issue with the car because the filler cap would not open. Now with my Peugeot, I have called them with issues before and they would not even look at it without booking it in and in some cases, they have insisted on an upfront payment for them to diagnose the issue. With Beechdale, the wonderful lady on reception asked me to pop in on my way past so they could have a look and work out whether they needed to order a part. I turned up, she drove it round to the workshop, and they didn’t just look, they actually sorted the issue! I am so impressed that when I am next looking for a new car, I will be going to Beechdale and looking at Hyundai because they have treated me like a person and that was refreshing. Thank you Beechdale Hyundai.
T. S.
The sales staff were lovely, after some bad experiences else where we were greeted by Rob Thompson. He was extremely personable he put us as at ease. As females car buying, the whole experience had become quite overwhelming up until that point. He was reassuring and explained everything clearly.
Throughout the whole process Rob answered questions and made sure we were happy with everything he had explained before he moved on. We never once felt pressured and always felt in control of the sale.
After the sale was agreed we felt supported and nothing was to much trouble even to a point of putting himself out assure we could pick the car up totally at out convenience.
On collection day Rob made sure we were guided fully on the functions before we took to the road. This is my daughters first car and it was made a memorable experience for all the right reasons. I would totally reccomend Beechdale but would like to thank Rob for making the experience as good as it gets.
No fuss, no gimics just good personable service.
J. P.
Utterly disgusting service, not happy with the out come of mot on my car ,which is only 3 years old, attitude of reception staff totally unacceptable very rude and dismissve, made to wait, whilst they organised paperwork, quoted ridiculous money for repair, re test and service, used to love hyundai, on my second car from them always been a loyal customer, not anymore, cannot express the disappointment I feel in what was once a company with excellent service, just to add the only decent person there was the technician who explained the issues with proper customer service
v. k. O.
I got my first new car from here and found the staff to be wonderful. Subsequent service visits have been excellent customer care wise due to dutiful staff and endless coffee and tea supply! Was a nice compliment to have my MOT with money off as it fell so close to my service. Always attend to all my needs
C. K.
Well, I can only tell that everything was amazing. Everybody was so nice and friendly. There were open to all of my questions. The process was fast and smooth and they helped me with anything I needed. That was an amazing experience and I can tell, WELL DONE that was great customer service!
S. C.
They made me so welcome even in this difficult time. They made me feel very safe with all the precautions a superb team & serviced & MOT my car promptly. I felt completely safe at this dealership. They should be commemded
D. H.
Great dealer. Made me feel valued.
P. S.
The service received from Beechdale was absolutely excellent. I am a Motorbility customer and they arranged to collect and return my car on service day. The the delivery chap was extremely pleaseant, went through the service report with me and answered a few of my queries about the car. I expected to be without the car all day but it was returned within 3 hours. Brilliant!
L. D.
This is my first car from Hyundai.
From enquiring to getting my car, Rob Thompson went above and beyond. He kept me updated on the progress up to collecting my Tucson. He helped with adaptions that needed doing again keeping me up to date on the progress. He also helped with explaining all that the car does. I had to go back the next day to sort something on the car, and again Rob was there to sort it, no questions asked. I felt like a valued customer. I would definitely recommend.
Thank you Rob and all at Beechdale Motor Group Derby 👍
B. T.
Great service from Read Alfa Romeo. Thankyou.
G.
Super fast and easy new car purchase at best price out there. No issues at any stage. Car delivered half way across country for very little. If I lived locally I d get my service done there too. Pleasure to do business with. If yr after a new car Tom is your man.
S. R.
Professional, experienced, friendly, excellent customer service.
M. B.
All staff were polite and friendly and not at all pushy. We dealt with Tom who was very professional and helpful from start to finish and made you feel at ease. He also makes a great cup of coffee. All in all a top class service. Would definitely recommend.
C. B.
It was simple, straight forward, no hastle and Tom Porter @ Beechdale was extremely helpful, especially in these trying times. The staff were friendly and it was a good COVID safe environment. Tom explained everything clearly and nothing was too much trouble from all the e-mails I sent him. I especially like the automatic way of signing the sales agreement. AND what's more the car is a delight - I wish I had had a DCT gearbox before now. All in all I am very satisfied and can recommend Beechdale / Hyundai.
J. T.
Rob sorted me out a while ago. Not into cars at all but told him my requirements, 5 door, reliable, noting flashy. Tested a used i10 and i20 at short notice. No pushness at all, MOTd it for me prior to purchase and it's been a great car ever since.
S. M.
I'd recommend Beechdale Motor Group to anyone because of the friendliness and efficiency of the sales staff at Read Hyundai Derby. Hats off to Joel Gretton and Aaron Wellard!
L. M.
We were helped by Rob Thompson who was very friendly and helpful in arranging the Hyundai Kona. It was a pleasure to buy from Hyundai and all the staff at Beechdale Derby were friendly. The Hyundai Kona is a lovely car to drive and is the first hybrid car I have owned and am very impressed with it.
j. f.
Purchased my second Jeep Renegade from Beechdale today. Fantastic service as usual, and a great deal. Stuart was professional, courteous and very helpful. If you are looking for a Jeep, don't go anywhere else. Go to Beechdale!
S. B.
Ordered a part for my aging Hyundai after being let down by a local motor factor. Wished I had of called these people first. Part was cheaper and correct. Super customer service will definitely use again. Many thanks.
A. S.
Serviced my car, staff very pleasant. Had lots of comfortable seating in waiting area and TV. Service was fairly quick and Inc hoover and wash
K. V.
Small delay on getting the car back due to how busy they were on the day but had a lovely cuppa and they kept me informed throughout. Had a free clean which I wasn't expecting. Thanks again
P. T.
had a very good deal on a new Jeep Renegade here. Easy to get to by train and friendly staff that do not try to give you the hard sell. They just get you the best deal. Very happy with my purchase and will return when I need to upgrade or trade in. Ask for Stuart!!
M. T.
Outstanding customer service. They fixed a problem in TWO DAYS that I had been juggling for six months with another dealer!
C. K.
Used for a lot of dodge parts been very helpful over the last year and they deliver
R. G.
Absolutely fantastic, the staff especially Rob are knowledgeable and not overbearing and will go out of the way to assist you. Brilliant customer service and excellent adherement to the current COVID guidelines.
S. h.
Just like to give big thumbs up & thank you to beechdale Hyundai dealership for excellent customer service 👏👏👏
Had oil leaking from around my gearbox area & they promptly booked it in for investigation & dealt with the problem very swiftly & carried out the work all under the amazing 5 year warranty promise & gave me a courtesy car to.
Absolutely brilliant service Hyundai owner all day long with this level of service 👌👌👌
H. T. D.
Purchased a car here, very easy snd helpful experience. Credit to Rob T who dealt with me and was able to answer any questions I had throughout the process.
G. B.
Probably the best dealership in the country. Nice showroom, lovely no pushy sales staff. Best place to go if you looking to buy Alfa, guaranteed you would not get better deal elsewhere. I've bought lots of cars in my life across 3 continents as I moved a lot but never had such a pleasant experience as buying from them.
A. B.
Having been to two other Alfa dealerships previously with the same issue, I've got to say that Beechdale went above and beyond to accommodate me. Despite the fact that previously they haven't had any business from me, I will be going back to have my car serviced here from now on. I've had an engine warning light for almost 6 months, and Beechdale have been the only dealership to properly diagnose the car and thoroughly go through all of the parameters to find our what the possible issue could be. The car did have to go back for a 2nd time, but I'm hopeful that the issue is now resolved. All of the staff were polite and to the point. Great service, will definitely recommend!
A. H.
Our daughter for her 1st car decided on a Hyundai i10. After lots of research we found it at beechdale Derby following a disappointing visit to our local Hyundai retailer in Grimsby.
I have to say that this was one of the best car purchase experiences we have ever had the pleasure of making. Everything we could have wished for and more. Rob Thompson could not have done more, he made our daughters first car purchase perfect. She is so happy and so are we. Beechdale, I must say Rob is a credit to your company, I really cannot praise him or yourselves enough.
A company that truly puts the customer first.
Definitely the first place I will look in the future.
J. A.
Just wanted to let people know how refreshing it has been dealing with the Alfa Romeo part of this branch. I usually brace myself for battle with a dealer but in this instance I have had every question answered clearly and been given fair and honest advice during the buying process. As far as I am concerned this is what buying a car should be like. Thoroughly recommend them.
A. D.
Just completed the purchase of a new Jeep Renegade. I cannot fault the dealership and Stuart in particular. No pushy sales tactics, honest answers to your questions, impartial advice, excellent customer service and, in the end, a great deal on the car which was delivered slightly earlier than promised. Highly recommended. Thanks Stuart.
N. P.
Be aware that this company touts for business by including a 'health check' on your vehicle when you book it in for anything - without telling you!! My vehicle went in for a vehicle recall and that took only a short time but 1½ hours later I had to demand my car back. The service supervisor tried to tell me it was LAW that they had to do this. I knew better and he then had to admit it was company policy....😡
A. W.
This wasnt my 1st jeep but my 1st experience with Beechdale motor grp derby..i am a motorbility customer and from the very 1st phone call with stuart in jeep sales to the momment we picked up our car i had nothing but a positve experience..more than helpfull..not pushy and really genuine. The car a jeep compass is lovely and if u have back problems as a mobility customer or not then i can only say after 10 years of having cars whilst trying to help a chronic back problem this has been the best by far. I even got an email from stuart thanking me for my buisness and as a motability customer that goes a long way.. it is the very 1st thanku from a dealer ever as a motability customer. as alot of manufacturers have a motability car sales team so its an easy sell they forget that we still pay 260 a month for the car its not free so that was a welcomed msg ..So thankyou for making the whole experience a pleasent one. Annette wooley.
2. D.
Friendly staff and no high pressure sales. The staff were professional and polite who listened to what we were looking for and as they didn't have what we wanted. He helped and advised other garages that may assist. So an honest garage and pleasent.
K. L.
Easy to book service. Reception had all the details ready so in and out in a couple of minutes . Car ready on time , serviced and cleaned . Good job in difficult times.
S. B.
It was my first time visiting Hyundai and I dealt with Rob and he was very good, he explained everything to me and made me feel comfortable and know that I was doing the right thing by coming to you. Thank you
J. F.
The Giulia Veloce I bought from Beechdale was a teriffic car, 100% trouble free for the 2 years I owned it. The only reason I didn't buy another was that I wanted a 2-door coupe this time and Alfa Romeo don't offer one.
D. W.
Very happy with the way I was treated, very friendly welcoming staff, car went for service and I was provided with a good clean courtesy car, when servicing was completed they rang me, my car was ready and they washed it, nice one hyundai.
C. G.
Excellent service and staff all friendly. Would recommend for future
K. B.
Best place I've ever purchased a new car from, very relaxed (no pressure selling) and very helpful. Thoroughly professional from start to finish. Would recommend them without hesitation.
A. T.
fantastic team with a great service, very friendly and knowledgeable we went in just looking for one car and came away with two. many thanks to Rob and Tom.
T. P.
I recently bought a car from Beechdale and the whole experience from start to finish was seamless. The friendly, knowledgeable staff, who guide and assist you all the way through the purchase without being pushy was refreshing. Would definitely recommend to anyone looking to buy a new car. Thanks Beechdale.
N. W.
The staff were friendly and courteous. Car was available to collect on time and washed. The best possible service was provided and you couldn't ask for more considering the current covid restrictions.
D. R.
My husband and I brought a new Hyundai i10 from Beechdale recently and received the best Customer service in our experience when buying a new car. Our salesman was Simon Ball, and he made the all process run seamlessly and quickly. We are very pleased with our new car and Beechdale. Thank you.
A. D.
service was good. I was told that the car would be picked at 8.30 a.m . When the driver didn't appear till 8.45 am . I phoned service department, I was told that he would be between 8.30 and 10.00 . Need to be bit clear
D. B.
I have just purchased a used Guilietta and it has been an absolute pleasure to deal with Adrian and all of the sales staff.
From the 1st email enquiry to collecting the car. Excellent service highly recommended
It was lovely to deal with Adrian who is a genuine Alfa romeo enthusiast.
A. D.
After a friend recommended I try their sales department I visited and soon purchased my first car. I have been very happy with the service and sales department to date.
Just bought my second car this week so that should be recommendation enough.
R. G.
Both Dave and I purchased i30 and i10 post Covid lockdown and was impressed with professionalism of Beechdale in dealing with us as customers and we would personally thank Rob for his friendliness towards us both and this help to secure my i10 following Dave purchasing i30 the week before. We would thoroughly recommend Beechdale Derby
T.
My Mazda has been in for repairs
I can’t thank Trina enough, she’s had been amazing from start to finish.
m. p.
Very smooth and efficient process from beginning to end, which is particularly impressive through the current pandemic. From enquiry to collection, I was kept informed the whole way and very happy with the vehicle. Thank you.
M. C.
Staff were friendly and helpful. Service was OK and vehicle was cleaned well. Rear number plate was faulty due to screw thread into plastic backplane being over tightened and backing plate loose due to broken screw into body. After service backing plate still loose and they charged me for the fault in the number plate fitting. Will get next Jeep from Platts of Stoke
M. S.
Went to test drive a Nissan Leaf at Vertu Motors across the road. Service appalling. After waiting half an hour we gave up, crossed over to Beechdale Motor Group to take a look at the Hyundai Kona instead. Assistant Robert Thompson couldn't have been more helpful. Let us drive it without an appointment, was friendly and knowledgeable and was absolutely straight with everything. Couldn't have been more impressed with the garage and the service.
L. G.
Traveled up from London, and would happily do so again. Great price, service and helpful. A family owned business that deserves support. Thanks Adrian.
M. R.
Had a full service and they didn't wash and clean my car, and when i asked the lady she said, aaah they must have forgotten. I mean that's not very professional, is it.
B.
Very good experience full service and mot. Always go here for the service on the car. Just wish they'd valet it....
A. W.
Having moved back to the UK after living in the USA for 39+ years I was informed by several Hyundai dealers that I needed to have lived in the UK for at least 3 years before financing would be available, Thankfully Aaron Wellard saw my situation as a challenge and was successful in obtaining finance for my New Kona Hybrid. With the assistance of Robert Thompson I was able to pick up my new vehicle from Derby DE21 4SZ
S. M.
Picked my Alfa Romeo Stelvio on 21-Mar-19 from Derby Alfa Romeo via CARWOW
I dealt with Russell Boot who could have not been more helpful. The dealer may have been over 130 miles away from me but always kept me informed at least every 2 weeks and gave great advice on which options and spec to go for to achieve the best discount options.
The handover was managed very professionally by Stuart Wood.
I would strongly recommend this dealership as they were so polite, professional and friendly throughout the whole process.
L. M.
Felt respected and valued. Left knowing I'd been given the best deal for me and with the confidence I'd been dealt with in an honest and professional manner.
G. P.
Fantastic customer service from Tom Porter when purchasing a new car for work. Contactless service and car trade in was easy and seamless.
J. P.
Brilliant customer service from the sales team- Tom really looked after me and helped find the perfect car. Definitely recommend.
A. T.
We dealt with Adrian and have to say the sale of our jeep went like a dream. Would definately recommend a visit to see him as he was very helpful and not at all pushy. We came away feeling really pleased with the car and Adrain was an absolute pleasure to deal with. Thank you very much,
Peter and Alison
P. J.
Excellent service from Stuart and Oliver.
Great discounts available.
Courteous and respectful throughout.
Highly recommend.
J. W.
Easy to book, personal service, car picked up and delivered at the door. Service carried out and paid for with no problem at all.
J.
A huge thank you to Paul and Oliver. They went above and beyond to answer my questions. Communication was excellent. First class service!!
N. G.
Good customer service - really lovely lady on reception - even cleaned the car which was a lovely surprise - highly recommend
D. R.
Great experience with Beechdale. Via email with Adrian.
Cheapest price for vehicle (I tried many!) and great price for trade in.
Car delivered.
Good follow-up support both after delivery and later.
I've never felt teh need to leave feedback on internet before but incredibly with Beeddale.
D
j. a.
"I had another great experience at Beechdale Motor Group, professional, friendly and a great product
C. Z.
I bought a car from this garage a couple of weeks ago, and the sales-team were brilliant. Really knowledgeable and friendly. Everything has been efficient and I will definitely recommend this garage to others.
N. B.
Great service from the Hyundai sales team, will definitely be back! Thanks 😊
J. S.
Bought through CarWow, and the team at Beachdale have the have been great. From end to it's been hassle free, and great friendly service!
S. P.
An excellent car dealership. Friendly and knowledgeable sales staff coupled with a great after sales team. If you are after an Alfa Romeo, Jeep or Hyundai in the Midlands you need not look anywhere else.
A.
Just had an Alfa Stelvio delivered to Bournemouth. Could not fault these guys - even under lockdown they were always available and overcame every obstacle to get me the car. 5* is a min for them.
L. W.
Recently bought a car from Tom at Hyundai, his service was excellent and went above and beyond to help me out. Would thoroughly recommend buying a car from Tom at Hyundai.
R. W.
Went to see about an issue with my car. Receptionist was professional and friendly, taking time to ensure my car was given the appropriate appointment. I was made to feel assisted and not pressured
S. S.
A Hyundi dealership who specialise in the sale of new & used Hyundai, Alfa Romeo, Jeep-Chrysler cars . Very helpful staff who are not pushy both within the sales and service area's. Always a pleasure to go there and never feel pressured.
A. P.
Excellent service. Julie and Di! Are two lovely ladies, very efficient and very helpful. Credit to Beechdal Motors.
K. M.
I'm very satisfied with my new vehicle
G. B.
Very happy with my new Stelvio. Dealership were great throughout. I would recommend them.
M. A.
Excellent service from the Alfa Romeo sales team. Highly recommended
K. S.
Courteous but didn't have the test drive car available until 30 mins after appointment
V. B.
Joel was awesome thanks for your
L. A.
Excellent service from beginning to end. Tom was fantastic and made the process very easy to understand. Would 100% recommend
J. M.
Good communication via emails and phone, Tom made the whole process of buying a car easy.
R.
great job
P. T.
Aaron and Tom out together a good deal on a i30 N Performance. Happy with the finance arrangement and the service.
S. A.
Great service the second Alfa I have bought from this garage 8 years apart and staff and friendly, knowledgeable and they do some great deals.
f.
Not a lot of used cars here on the day I visited. Nobody even spoke to me except a photographer in the yard.
M. C.
excellent service done with a smile.
P. D.
Service with a smile. Took my Kia in for a recall. Very professional service.
k. h.
Nice sales man just didn't get car
P. M. (.
Very pleased, they solved my issue quick and even on lower cost then expected. Jeep owner.
M. W.
Super garage - great offers, lovely sales and service team. Keep it up!
S. S.
An excellent experience. Fantastic customer service and Stuart Wood was fantastic very helpful and helped all through the process.
P. C.
They made me feel like a special customer not just a car owner
J. P.
They have a range of minor marques from all over the world and offer friendly service. A good experience for us while considering a new car purchase.
M. T.
At was good
Reception staff was very helpful
Also thay take care of
And done the job less than expected time
r. b.
Simply the best dealer out there. Keep up the good work!
M. R.
Rob and Arron looked after us very well and managed a good sensible deal. Superb personal service again.
j. p.
no problems at all it has been very easy would use again
P. H.
Great experience and very helpful staff, not 5 stars because Hyundai have launched a new EV model with no exact car to view in the showroom
H. Y.
Rob was kind and friendly and helped my find the car I wanted and needed!!
I. M.
Good customer service and always kind and always go the extra mile
C. J.
Nice friendly service got a great deal on a used car.
k. m.
Cracking deal from the Hyundai team, no hard sell and a real friendly bunch. Thanks again!
R. W.
Great friendly service
T. M.
Excellent service. We got a fantastic deal, thanks to Rob and Tom for taking care of us!
N. T.
Good friendly service
P. C.
Polite staff and they kept me updated, also wore masks when needed
S. J.
The instructor I had was very helpful when it came to road safety and how to carry out different manouvmano to stay safe
S. K.
very polite and friendly staff made to feel welcome
D. M.
Everything was easy, speedy and the process was very well explained.
A. C.
Knowledgeable, friendly and professional staff. Easy to communicate with via phone and email if purchasing from another part of the country.
J. C.
Picked up my new car here Yesterday - good service very helpful and knowledgeable
S. C. S. D. V.
Great little dealership. Very fair and great advice. Keep up the good work.
A. R.
Bought a new Jeep Renegade from Adrian, great service and the best price. Would definitely buy again from there.
J. C.
People I spoke to were very helpful very friendly thank you.
C. G.
Great service well informed of all finance options and further services
M. M.
Lovely cars but we are all tall and they just cannot cope with anyone over 5'8" .....mores the pity .
e. m.
Went to a few Hyundai dealerships but chose to buy here as Tom Porter was very helpful
P. B.
Excellent experience guaranteed
J. C.
Great people and service
S. T.
Helpful. They do like to email to make sure you get services and work done with them. However don't over do it.
G. D.
Excellent service, made buying a new car a pleasant experience.
N. B.
Fantastic dealership run by great people. A gem of the motor trade.
L. B.
Brought my Alpha Romeo in for a service. Great friendly service from all the team. Thank you.
P. S.
Customer service was at the point friendly staff would visit again in the future
K. L.
Excellent service
R. B.
Service department 1st class at looking after me and my Alfa.
A. S.
Friendly efficient and quick to answer questions and queries nice people to do business with. Aaron and Tom
E. M.
Great dealership very friendly and helpful
R. L.
Wonderful sales team and treated like someone who mattered.
G. W.
Adrian on the Jeep sales team was extremely helpful and I would recommend him and Beechdale Motor Group.
J. S.
Friendly and helpful staff with cars at a great price!
j. w.
Tom the sales representative is really good to deal with and very helpful
P. L.
Can't beat the service you get off Rob at Hyundai I am on my third Hyundai
y. ş.
Best costumer service, quick response and information.
I would highly recommend.
D. F.
First class service and awesome deals available...no other dealers can compete!
L. B.
Cracking dealership and great staff. Thanks as always.
B. z.
Very helpful staff helped me get the colour code for my car even tho it was the wrong make
E. B.
Friendly helpful staff, efficient service. Recommended.
D. N.
Great service and friendly staff
r. t.
Sorted out a recall on my car quick and reliable
a. h.
Perfect..... attention to detail first class dont ever change Big thankyou
b. d.
ONE OF THE MOST HELPFUL DEALERSHIP I HAVE EVER HAD THE PLEASURE TO ENCOUNTER. IAN WAS FANTASTIC SALESMAN
W.
Very nice place when you enter you are nicely and calmly greeted and they don't try to deceive you
J. D.
First class service as usual. An Alfaromeo dealership which is customer focused. 👍
B. B.
Very polite and friendly staff and the repairs are done very quick
A. S.
Sales currently closed but thankfully still open for service of my Jeep.
p. h.
Very efficient service and came in under quote
R. H.
Very friendly and helpful throughout
M. A.
Very good quality of service
A. S. M.
Nice place. Lots of cars
J.
Good service, I'll be back for another alfa soon
P. W.
Friendliest car dealership I've ever been to.
M. B.
Good dealership. No hard sell.
P. B.
Excellent customer service and very clean showroom
L. F.
Very helpful very friendly not at all pushy it was a pleasent experiance
A. C.
I've always been looked after well at Beechdale, been going there for years now
l. k.
Helpful and friendly service department
D. C.
Best Alfa Dealership in the country
J. O.
Small dealership but friendly
D. K.
Always great service, the staff are superb and always helpful
M. B.
Good service but the chips were cold
P. E.
It's got to good, it's an Alfa Romeo dealership!
A. W.
Great deals on new and used cars
P. G.
Very welcoming staff, nice showroom
A. G.
Really good customer service, Thanks Julia
L. M.
Been to order our new car today.
A. I.
Good friendly people, very helpful.
p. p.
Just another car dealership
b. s.
Spotless showroom friendly helpful staff
g. b.
Very friendly and helpful staff.
B. J.
Good service well executed..
A. W.
Good friendly service highly recommended
j. y.
Great team and good service.
v. b.
Stunning service, very happy.
W. W.
Great service and very polite
j. t.
Pleasant service personnel
F. B.
Always very helpful
c. m.
Service staff brill
s. b.
Welcoming & friendly , excellent service.
N. A.
New car service excellent
r. j.
best jeep &Chrysler parts
W. R.
Nice salesman thanks
s.
Good service and dealership
J. R.
Very prompt and friendly.
R. S.
Had a good experience overall
R. P.
Very helpfull.
A. D.
Excellent service as always
j. h.
1st rate in my opinion.
T. L.
Very good
P. G.
For the best car deals
M. W.
Friendly knowledgeable staff
K. B.
Excellent service
D. M.
Plenty of customer parking.
M. S.
Very happy with service
M. L.
Excellent service!
P. B.
Great staff
S. D. V. U.
Fantastic
B. H.
Competent, efficient, competitive
p. m.
A. F.
S. H.