Reviews of Audi Doncaster. (Car Dealer) in Doncaster (South Yorkshire).

Audi Doncaster

676 Reviews

78 Comments

Car dealer

Auto broker

Wheatley Hall Rd, Doncaster DN2 4LT, United Kingdom

Description

Information of Audi Doncaster, Car dealer in Doncaster (South Yorkshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Audi Doncaster

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of Audi Doncaster

S. C.

If you are looking for a car call Graham ! No nonsense, no sales pitch, just an honest guy who tells you how it is. Within 1 hour of speaking he took the time to do a personal video showing us the car. In a 3 minute video he covered every question we had. No disrespect to younger “sales people” but times have changed, customers don’t want to be sold to. They want a person they can trust when buying the second biggest purchase after their house. Thanks Graham can’t thank you enough.

a. p.

Jamie Brassett & Ian Hillyard! The best service I've ever received from anyone let alone a car dealership. Had been on the hunt for an RS5. Found one at Doncaster Audi and went to go and see it 5 days after putting a deposit down. I was treated so well when at the dealership having travelled from London. Jamie even gave me a lift back to the station after the test drive. Responsive at all times and they genuinely care about your experience & even after the sale they were in touch to see how I was getting on multiple times. Having worked with West London Audi, Slough Audi, Reading Audi and Norwich Audi, DONCASTER IS THE ONLY PLACE I WANT TO GO BACK TO EVERY TIME. i cant thank them enough, it goes beyond anything i expected. Trust is a hard thing to find when looking for a car but if Doncaster Audi have a car you want BUY IT!! you will not be disappointed. I feel like i owe them so much despite the fact it was me buying from them - lovely people, nothing is too much and I am not an easy customer to deal with but they did everything they could to assist. Thank you so much Audi Doncaster, Jamie & Ian! I really hope they you have an R8 in three years time when I upgrade. Nothing but love for these guys!!!!!!!

A. D.

Outstanding service from manager David Glynn. Bought an s5 from Doncaster Audi that turned out to have a few faults. Sales associate Phil Reeves was great selling the car however had an attitude when I told him of my decision of returning the car as I no longer felt comfortable owning it due to the issues it had developed just after a day of owning it. The 5 stars is for David Glynn the manager who resolved my issue the same day and respected my decision to return the vehicle without trying to sell me on taking the car back. He processed my refund and even gave me a lift back to the station. He was professional, courteous and friendly throughout the whole experience. Much respect to David, he is a real asset to Doncaster Audi. Not to forget the lovely ladies at reception who made sure I was well looked after with refreshments etc. This experience has given me confidence to buy from them again, yes the vehicle I bought was faulty but these things do happen and its how people go about the problem that is important. Thanks again David.

A. a. M.

I bought a A5 AUDI car from this company Doncaster Audi 29/09/2022 I am very satisfied with their dealings with customers and I sincerely thanks Emma Wilson the lady who helped us a lot and they are very kind ladies. Thanks again Emma Ali

N. B.

Doncaster Audi was fantastic, the car purchased is just right for our family. Emma in sales was excellent.

j. p.

The team at Doncaster Audi were great! Buying a car online requires a high level of trust and Josh couldn’t have been more transparent and honest about the car. We travelled from Bournemouth to collect the car , and it exceeded expectations ! Needed help a few days later to get the ‘my Audi’ app configured , and the team couldn’t have been more helpful I’d definitely buy from these guys again !!!

D. M.

Had amazing service from Graham at Audi Doncaster. This is the 2nd time I have bought a car from him and the wouldn’t want to buy a car from anybody else! He kept me fully updated at every stage of the build process, & went above and beyond to ensure I took delivery of my car before my holiday. Would definitely recommend buying a car from Graham.

C. M.

Excellent experience with the sales team. In particular, I’d like to thank Phil who was great to interact with and made sure I was happy with every aspect of the car. He also provided me the chance to have a comprehensive test drive of the very rare and exclusive A8 they have for sale. Unfortunately, we could not agree on the finance figures on this occasion, but I would highly recommend Audi Doncaster to anyone looking for their next car, based on my recent experience. Thank you, Phil.

b. b.

Excellent service great deals and very attentive As soon as you walk into the dealership all staff a warm and welcoming communication it great and they are just as attentive after the sale as before just a really good sales team so good we travel 2 hours to buy from them we couldn’t recommend them highly enough

A. G.

Lee was excellent in assisting me in securing a vehicle that I had found online, from start to finish he ensured that I was well informed of the situation and made the purchasing experience very enjoyable

A. L.

So easy to deal with, called me within minutes of enquiring, were patient with me as I still had my own car to sell, very easy process from start to finish!

S. G.

2nd car from Audi Doncaster and as always a first class experience. Massive thank you to Lee for arranging our new Q2 and also to Karen and David.

m. d.

Great service received today, only went to parts but the reception staff was very polite and friendly and the same for the parts department 👍👍

N. L.

I recently purchased an Audi Q3 from JCT600 in Doncaster and was very impressed with the overall service and personal attention of Emma Hamilton. She made the whole sales process straight forward and her professional approach made the experience enjoyable. Neil Luke

D. 0.

As soon as you walk through the door you're made very welcomed by everyone. It's a lovely atmosphere and the showroom is very clean and bright. Loads of cars to choose from at very reasonable prices, this will be our 11th year using Doncaster Audi and wouldn't go anywhere else. Thank you to all the staff for fantastic service over the years!

S. H.

Great service, however paperwork can sometimes get a little confused as you may end up with another customers paperwork! These mistakes can happen but its happened to me twice leaving me with two other customers details, including name and address. I hope my paperwork has not ended up in another customers hands. The mechanics know their stuff and do a great job, which is what counts in the end.

O. S.

Just picked up my new car, Graham Vine has been absolutely brilliant and informative all the way through the process and left a really nice gesture when I came to pick up the new car making the whole experience really special. Will be recommending to family and friends!

J. W.

Excellent service throughout. Special mention to Jade.H for keeping me well informed!

V. N.

Very nice dealership, didn't get the car from here but took for warranty works a couple of times. Looked after me, organised the same type of vehicle as the courtesy car, did video reports of my car and overall good service

I. C.

Brilliant sales process that was hassle free from start to finish. Josh was a pleasure to deal with, keeping in constant contact and updating me with progress. My SQ5 was purchased without even seeing it in the flesh but felt very confident going ahead and nothing was too much trouble. Car was delivered to my door yesterday and even the delivery driver kept us fully informed of when he would arrive, taking great care offloading the car from the trailer. The whole experience was faultless. Well done Josh and JCT600 Audi Doncaster!

J. Q.

Brilliant service during the ordering and while I waited for delivery. Delivery day service was second to none @philreeves sorted flowers and fizz which topped off the day. Thank you @philreeeves I am one happy customer.

C. O.

Absolutely brill service from Audi in Doncaster! Massive thank you in particular to Josh who went above and beyond to help me! Couldn't have asked for more & beyond grateful for all the help! Thank you again!

D. F.

Worked with Jade Espie at Audi Doncaster in the service department and she was nothing short of amazing the entire time. Whatever issues I had brought to her she always made sure they were address and nothing was too small. I really appreciate her efforts in going above and beyond for customer satisfaction. If you’re reading this, thanks a lot Jade.

j. h.

Absolutely amazing service from Josh Philips at Doncaster Audi, nothing was too much trouble for him and his team. No problems were too small and we are extremely grateful for everybody's help what a brilliant team can't recommend them enough

L. H.

Absolutely fantastic. We have bought 2 vehicles from Audi and on both occasions have dealt with Graham Vine. His customer service is brilliant, quick responses, polite and friendly. We started looking for a Q5 3 months ago, we were very picky with what we wanted and Graham continued to look for us until he found the perfect match. Thanks very much to Graham. 100% recommend, will see you in a few years time for our next one!

T. A.

Outstanding sales care from Phil Reeves 5*. This is my first time owning a Audi and I have to say I was really impressed with the service I had and how quick I received my car. The whole buying experience was a pleasure and I would highly recommend Audi Doncaster Loving my new car. Don’t forget to ask for Phil Reeves when you visit the Audi Doncaster.

A. W.

Chris Day was much quicker, and much more professional than any other car salesman I have dealt with before after years of driving and numerous cars, never felt pressured, never rushed Chris just gave me the best options available to him based on what I needed, and a top bloke too! Highly recommend Chris and Kieran (showroom manager) to anybody that needs help buying a car!

W. T.

Purchased an Audi with help from Josh Phillips and the service we received was amazing. Clear communication throughout and they were very open, honest and professional with all of the options available to us. The venue was very clean and the test drive procedures made us feel safe. Easy and stress-free process all the way. Couldn't rate them any higher.

K. G.

Brilliant experience, couldn't be better given the mess-up by my fleet company on the booking.. 👍 5*

R.

Fantastic customer service from Audi Doncaster. I've had to make 2 visits for a couple engine issues however this was made straight forward & stress-free thanks to Nicola King! I was made aware of any progress promptly and greeted with nothing but smiles. Thank you again

J. R.

I great experience. I was expecting inflated dealer prices and bottom book for my part ex. How wrong was I. Got everything I asked for in the deal with no ‘I’ll have to ask a manager’ rubbish. It was just ‘yes we’ll sort that’. Can’t wait for collection day.

L. R.

Amazing sales experience with Kieran from the very start! He found us exactly what we asked for in such a quick time and went the extra mile to make the whole experience positive. After having a poor experience previously with a different manufacturer, Kieran made sure we were happy every step of the way! We left very happy customers and will 100% buy through him again! Total asset to Audi Doncaster!

A. G. U.

Just bought a new A1 from here, from start to finish the whole experience was great. I got an initial call from Kieron within a few minutes of submitting the enquiry online and he took me through the process. A week later (yesterday) I drove a brand spanking new Audi out of the showroom. The service has been great, zero b*llshit, slick and very communicative throughout. I dealt with Kieron, Richard and Faye who were all great!

C. S.

I recently purchased a used Audi a1 from Doncaster Audi and was happily surprised with the great service. I found the vehicle online and from start to finish the dealership were great. On our arrival we were met by Phil who already had the vehicle waiting for us ready to go on a test drive, we were given a decent route as well which included in town as well as a bit of the motorway. We also added a few extras like wrapping the roof and painted allow wheels, which really transformed the vehicle. Thanks again for all your help Phil, I would definitely recommend this dealership 100%

J. T.

Couldn’t have wished for a better experience, Phil Reeves was a great salesman and kept us updated throughout the whole process. Would 100% recommend.

M. A.

Damaged alloy wheels. Service plan not offered due to size of engine and model. Pen removed from glove box and not replaced. Wheels were later repaired and pen replaced. slightly disappointed as this was first time using this dealership. 3 stars awarded.

M. B.

Customer service and the garage has been excellent! A huge thank you to Joy who at very short notice got me fixed up with car, keeping in touch on her days off to make sure I was kept updated during the lockdown really put me at ease. And the car....loving it, Thank you. I’m definitely an Audi convert now. And a personal Thank You to Joy for going above and beyond duty.

J. S.

Friendly staff. Very helpful. I've rang them several times over the years with general questions about my car or for part enquiries and they always treat you like a priority. Can't do enough for you. I didn't even buy my Audi from them but they treat me like a loyal customer. Audi should be happy that their brand is in good hands!

N. S.

A test drive we not possible due to Covid measures and I did not travel to Doncaster. Online treatment was very good - as was the video of the vehicle. My daughter's early impressions are that the car was accurately described and in excellent condition. Delivery also went smoothly. Thanks to Phil Reeves for his assistance.

D. L.

To sum up in one word, brilliant!! First time I've used Doncaster Audi, first major service and they did an amazing job. Kept up to date all the way through, courtesy car, really checked the car over thoroughly and did everything to make sure the experience was good. Big shout out to Jade who was my contact throughout, friendly, professional and a passion for customer service...thanks Jade!

D. M.

Really impressed with customer service and treatment by all staff. Very welcoming and made both visits easy and enjoyable. Very friendly and always eager to help whether it be face to face or over the phone. Thoroughly recommend Doncaster Audi. A truly enjoyable car purchasing experience!

L. W.

My experience at Audi Doncaster has been 5*. The service I received from Graham was fantastic from start to finish. He couldn’t of been more helpful and nothing was too much trouble. This is my second car with Audi and I will definitely be going back!

M. D.

Great experience as usual. Great, knowledgeable staff. Very friendly and helpful. My 5th new Audi, I think , and the standards never dip.

J. C.

James really looked after me and made the purchase experience simple and straight forward. The car was exactly as described and I am very happy to have purchased through your dealership.

P. L.

A pleasure to deal with Joy who went out of her way to help. We were interested in a distanced purchase for a used approved Audi and she took photos and videos of the car and even got some little scratches that she spotted repaired. Top class service from all. Thank-you!

J. A.

I brought my Audi Q5 Vorsprung Sportback 2021. From this branch. And my sales executive was Mr Graham Vine. I can personally say he is one of the best salesperson I have done business with. He was very helpful and keeping me informed at every stage of the process. I can guarantee anyone who wants to buy or part exchange a vehicle with Audi Doncaster will not be disappointed. You will receive the best service. Thanks again to Graham for all his kindness. I look forward to doing business with Audi Doncaster in the near future.

a. v.

Simon was amazing. Extremely polite and approachable. Good advice, great pre and after sales service, available for a chat every time we needed him. Even during COVID times, the process was flawless.

C. C.

Big thank you to Graham. Having earlier had a nightmare at the liverpool audi and poor experience of the Tamworth one I was about to call off purchasing a car. As a business owner it was refreshing to see how Graham conducted himself compared to the other audi dealerships staff. The highest compliment I can pay is that other audi dealship's could do with looking how graham and Doncaster conduct theirselves and try to emulate it. I paid a premium price for a premium car an the service reflected it from Graham and Doncaster. The other audi dealerships felt more like a 2nd car showroom selling £500 fiestas and the service was non existent nor was their interest in my enquiries I wouldn't hesitate to recommend you guys again nor would I hesitate to drive 2 hours to deal with you again over the local liverpool store.

M. I.

Just want to say a massive thank you to Joshua who was absolutely helpful from start to finish. From my initial enquiry right through to delivery Joshua acted with integrity, honesty and delivered on EVERY SINGLE PROMISE he made. I would have no hesitation in recommending your dealership to friends and family even though we live in London! Also, the handover was carried out by Alex who delivered the car on a low loader and he took the time and effort to explain the functions of the car as he had previously worked for Audi. He was very patient and understanding too. All in all my wife and I are absolutely happy we chose your dealership to purchase our car and once again Joshua and Alex you are absolute stars!

A. B.

Not a transaction, but an experience. Redefines what excellent customer service is. An Audi Convert. Big big big thanks to Audi Doncaster for helping me into my new Audi Q5. After being disappointed and let down with a certain other three lettered dealer, every interaction with JCT600, from my first phone call to delivery of the vehicle was absolutely exemplary. I couldn’t ask for a better service. The car itself is fantastic - the best car I have ever driven. I felt I could really trust the team, and felt confident to purchase in a lockdown (without a test drive). Mr Jack Robinson who I was dealing with sent me a great video of the car and kept me up to date with all developments. A huge special thank you to Mr Ian Hillyard, without whom my experience would have been totally different. He is kind, personable, informative, and truly has redefined what good customer service is - going out of his way to accommodate me wherever possible. He didn’t even have to “sell” me the car in the end. My experience was so excellent that I have told two of my mates to head up to Doncaster for cars, and myself will be going straight to Mr Hillyard & Robinson for when I probably purchase a Q3 later in the year. If you’re reading this review, just go ahead and buy the vehicle. You won’t regret it.

R. P.

The excellent experience of Doncaster Audi continues. Having bought the vehicle from Doncaster Audi nearly two years ago and been very impressed with their customer care then, the service department continues to impress. I was dealt with promptly and with curtesy. The staff were cheerful and informative, listened to what minor issues I had. The vehicle was ready when they they said it would be and was delivered back to me having been cleaned inside and out. Altogether a very pleasant day out.

D. E.

Just got the wife’s car serviced, excellent service from Jade Espie who went above and beyond from confirming booking to handing it back over. Much appreciated Jade.

M.

Graham was outstanding he needs a pay rise never felt some welcome he was amazing carnt speak highly enough of the service we received from him will not be going anywhere else and why would I when you get service like we got. 5 stars. Many thanks Marc and Sarah

L. D.

Just took delivery of my new vehicle. From enquiry through to delivery date the guys at Doncaster Audi and especially Graham were super friendly and helpful and did their best to make this purchase as smooth and informative as possible. Top marks from me! Thank you.

P. G.

Can’t thank Joy enough, outstanding customer service from start to finish. Made my wife feel so comfortable and couldn’t do enough to make sure we got the car we wanted in the current climate. Unfortunately Joy had been furloughed the week before collection but Kieron stepped in to make sure delivery and collection went without a hitch. Joy is a credit to Audi.

M. C.

Given the current difficulties I thought the service was excellent. I test drove the car on 2nd June, when the dealership had been open 1 day. I also found the communication whilst sales staff were working remotely was excellent. I will definitely go back to Doncaster Audi in the future (even though I live in Bradford).

C. W.

Thanks to Phil Reeves I’m now driving my dream car! Phil was very helpful, professional and understanding. Such great customer service at Audi, I’d definitely recommend Audi Doncaster, and specifically Phil, to anyone. I can’t thank Phil enough!

D. T.

Having some warranty work done on our etron. We have been provided with a like for like courtesy car. Great customer service with regular updates and friendly knowledgeable staff.

H. T.

Second car I have had in 7 months after unfortunately writing off my first audi a3. The first experience I had was great, which is why i wanted to get my replacement from there. I was reluctant to go anywhere else. Second experience...even better! If that was possible. Kieran has been the best sales manager EVER. Determined is an understatement how much he wanted to find me a placement car. Graham was also very helpful. So much so i’d really struggle to go anywhere else in the future. Found me the car I wanted, no messing around when I said how much I wanted to pay a month, car had everything I asked for. Better deal that expected, fuel in the car for me.. not to mention delivered to my door within 5 days. Anyone who goes to Doncaster Audi will not be disappointed I can promise you that. Best customer service I have experienced. See you in 3 years guys for my next one!!

A. S.

This is the second new Audi I’ve bought from Audi Doncaster and on both occasions I’ve been lucky enough to be looked after by Kieran. He was great the first time around explaining everything thoroughly and helping me find the right car for me. I hadn’t had an Audi up to that point and was not disappointed by my choice. That was three years ago and on deciding to change vehicle when lockdown lifted, Kieran was only too happy to help. Again he helped me choose the right vehicle for me and nothing was too much trouble to him. The service at this garage is excellent and all the staff you meet are polite, friendly and professional in how they deal with you. I absolutely love my new wheels, thanks so much to Kieran and Audi Doncaster.

R. D.

Incredible experience from Josh and the team at Audi Doncaster. They had the car I wanted at a great price (so good that I bought from then rather than the dealership I work for). What stood out aside from the great price was Josh's patience whilst I arranged my own finance, then potentially needed the dealerships finance, then reverted back to a personal loan. At no point was Josh pushy for either option, but professional and understanding of my situation. Finally, above and beyond, Josh came in to hand over the vehicle on one of his few days off over Xmas. Unfortunately, I ended up being late to my appointment, Josh waited and didn't rush the handover process. Thanks to all the team that contributed to a very happy experience.

B. C.

Excellent service from Graham the Head of Business and Mo the Sales Person. **However there were some issues along the way but I’ll explain why I gave 5 Stars below I purchased an Approved Audi as a distance sale and never stepped foot in the dealership. The sale we agreed I was very happy with and felt the team had gone over and above what I was expecting and Mo was great to deal with. Always answered the phone and the odd time he didn’t he called back quickly. **Sadly when the car was delivered it wasn’t to an Audi Approved standard and I reported this directly to the Head of Business, Graham. I was very worried I was going to end up extremely disappointed with the car as I felt it was my fault for not visiting the dealership and checking it first. So I was preparing to to give a 2 Star Review. Graham immediately took ownership of the problem‘s highlighted, explained this car ‘slipped through the net’ with regards to the Approved checks and now implemented a process of where this won’t happen again. He rectified the issues in a timely manner keeping updated all the time and keeping me mobile in another A6. He went over and above my expectations definitely and I’m blown away by how he handled the issue. 5 stars doesn’t reflect truly how we feel, it’s a shame there isn’t a 6 star option as this is what Graham and the team at Audi Doncaster deserve. I’ve requested to have a call by the team to hopefully organise another purchase for my wife at the end of August. I’d recommend this dealership to anyone buying an Audi with the reassurance of an excellent Dealer Principal at the helm. Every Dealership has issues and makes mistakes, but what makes an excellent Dealership stand out amongst the rest is how they handle the issues, turning a disappointed customer into an extremely happy customer. Thank you JCT600 Doncaster.

L. S.

Faultless. I bought my first 'proper' car through these late October 2020 and couldn't have asked for any better service. The dealership is spotless, the staff are friendly, the cars are immaculate and at no point did i even feel under pressure to buy. I dealt with a women called Joy and can not recommend her highly enough. The car i bought is perfect, but already i'm sure that in years to come when an upgrade is due, i will ask for Joy 100%. Due to when and how i bought it there was a few slight issues that couldn't be sorted before lockdown 2.0 but have all been sorted swiftly as soon as safely possible. I live in Rotherham and will continue to drive virtually past Audi Sheffield to continue with the services provided by Audi Doncaster. *****

S. E.

So I bought a new car yesterday! A Q2 S line (black edition) not only am I in love with the car, I got a great deal too! My experience from start to finish was amazing! From meeting Kev, having a couple of test drives to discussing the deal package with Kieran and signing on the dotted line! Cannot fault either of them, the service I received or the amazing car I now own! Would 100% recommend these guys if you are looking for a new or used Audi. Ask for them personally you WON’T be disappointed! Thanks both! 👌🏻

A. M.

Just picked up my new Q2. From start to finish the process was friendly and efficient. Graham has the patience of a saint! I can’t thank him or recommend enough. Edit: when I purchased my car I was promised a full tank of fuel and an Audi umbrella. Despite numerous phone calls and emails neither has been forthcoming. Sad to say, another company whose after sale service doesn’t match up to their selling! Edit 2: Wow! Have received my umbrella and an offer of the fuel. I do stand by my original review that this dealership are very good- even if they need a gentle nudge to fulfil their original promises. Thanks again! 😃

D. w.

I bought the car from a distance, the first time I have done this. Kevin was good and communication was swift. I thought I got a good deal but, my only complaint is, I was told to buy a touch up pen for chips on the bonnet, this is poor as should have been done. The car valet was average rather than good. I also had to change the rear wiper as it was totally warped. On collection this annoyed me but, I was stuck as it was a 250 mile round trip. Lovely car, let done by silly things that should of been picked up.

F. M.

We met Kyle, the mechanic and MOT Tester, as arranged. He was efficient, courteous and very knowledgeable. We felt the car was 100% safe in his hands and he was very clear and informative after inspection. We will definitely return to Kyle before the next MOT is due.

L. C.

Collected our new car today and couldn’t be happier. Kept informed of the progress of the car once ordered. Everyone we dealt with in the dealership was very helpful. Thank you for looking after us and we will definitely be returning for our service.

T. L.

On 7th April 2021 I placed a £250 reserve on an Audi A7 at Doncaster JCT600. I wasn't able to complete purchase of the car, and was told, when I spoke to Josh on 15th April, that I would get my reserve fee returned to me. I waited for the reserve to be returned but did not receive it, so I followed this up with him on 12th May. First Update: Josh from Audi Doncaster contacted me and explained this had been a back office issue. I should be clear that Audi Doncaster are not the problem here, and I would be more than happy to recommend them - it seems to be a problem with the back office finance function at JCT600 HQ. Thanks to Josh at Audi Doncaster for all his help in trying to resolve this. Changing the rating to 4 stars pending successful return of the reserve fee. Thanks Josh! Second Update: Have now received the refund as promised, Josh and the team at Audi Doncaster have gone out of their way to provide excellent service. Changing to 5 stars as they cannot be faulted for their efforts.

A. R.

We were so happy with the service provided by Kieran its the first time we have purchased a car without seeing it first but Kieran made the process so easy he was very professional and provided us with all the relevant information needed.

N. D.

Great friendly staff, always available to help, great service, always with a smile Thank you

s. d.

The lady named Joy Walker was a pleasure to work with together with her Manager. They were both friendly, professional and explained all the information in the most simplest way which I loved! I want to thank them and I will definitely recommend friends and family to seek their assistance when purchasing a car.

M. U.

Dropped in for a quick look around. Staff member was friendly and not pushy. Car my daughter most interested in hadn't arrived on site but was shown online as due soon, we had just risked it being there.

M. B.

Excellent service from this dealership. It's my first Audi & the experience could not have gone more smoothly. Andy kept us fully up to date during the order process, & really looked after us on the day of pick up. Great service.

K. D.

A big thank you to the staff at Audi Doncaster especially Scott (service manager) and Wayne (technician) for the fantastic service I received to repair my car that I rely on for work as I am a nurse working for the NHS. From booking it in, a new part was ordered and it was repaired and returned all within 24 hours, thanks again, you were amazing!

M. f.

Our experience with Josh at Audi Doncaster was great! We will be back for a new Audi E Tron in a few years time. Loved our èxperience x

C. S.

Bahle worked really well to get me the exact car that I wanted. I had very particular requirements in relation to colour and spec, and he sourced exactly what I had wanted, with some extra features. I was very pleased with the handover process. We were made feel very special. I look forward to doing business again.

P. A.

If you tell a prospective customer that the mileage of the trade-in car precludes it being retailed by JCT600, and thus limits the amount that could be offered, then it's galling (to put it mildly) for me to see the car being retailed by JCT600 at a 30% mark-up within a few days of the deal being concluded. That's just being dishonest as an organisation, which is quite sad. It's also dumb in the age of the internet. ****Additional comment**** Having posted this review, Dave from the franchise called and explained the situation. To be clear, the service from Doncaster Audi was as good as you could possibly expect in the current pandemic-hindered environment. They were exposed and let down by the corporate side of JCT600 who well and truly dropped them in it. I'd have no hesitation in dealing with the team again, but I'd be very wary of the parent organisation !

Contact

Photos