Reviews of Marshall Land Rover Cheltenham & Gloucester. (Car Dealer) in Gloucester (Gloucestershire).

Marshall Land Rover Cheltenham & Gloucester

149 Reviews

105 Comments

Car dealer

Land Rover dealer

Ashville Business Park, Cheltenham Rd E, Gloucester GL2 9QJ, United Kingdom

Description

Information of Marshall Land Rover Cheltenham & Gloucester, Car dealer in Gloucester (Gloucestershire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Marshall Land Rover Cheltenham & Gloucester

Popular times

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Reviews of Marshall Land Rover Cheltenham & Gloucester

S. “. H.

Incredible service from start to finish, all of my dealings were with Cashia Archer, who kept me informed of everything that was going on with one of the hardest vehicles to source and deliver currently on the market, she is a true asset to the Marshall group and if there were more stars on offer i'd give those too. New car collected today (March 1st) and it's amazing!

M. M.

We have just purchased our first Land Rover from Wayne Connolly @Marshall and I can’t tell you what a refreshing sales experience it’s been. We dropped in without an appointment and Wayne treated us all so well, took us through the stock options and offered honest opinions. The result - we left 2 hours later having signed the paperwork for the new car. At the car handover we met more of the team and I must say first class and a credit to the Land Rover brand We love the car and are very happy customers.

E. K.

Went in to the dealership very unsure of what I wanted and Paul guided me through what was available for my budget and I went out on a test drive that day and loved the car. The buying process was very easy and everything was very clear. There was no hard sale and it was a very relaxing process where I could take my time to decide on the car and whether it was right for me or not. After having issues before at other car brand dealerships this was beyond refreshing.

D. j.

Just had another fantastic experience at Marshalls Land Rover. Taken delivery of another new Defender 110 and dealt with the Business Development Manager Cashia Archer. Throughout the process Cashia was truly superb and exceeded my expectation at every level. Visiting Marshalls is always a pleasure and the whole team really looked after me.

C. A.

Massive thank you to Pete in the workshop! Super knowledgeable, knew straight away what the problem was and sorted it. Also the ladies on reception when I went over there today were absolutely lovely, friendly and welcoming.

F. C.

We popped in on the off chance on Saturday and dealt with Cashia, she is fab, super friendly, helpful and goes above and beyond, even contacting us on her day off. Not only looking after myself and my partner but keeping a 6 and 8 year old occupied with hot chocolate and biscuits! She arranged for the car we wanted to be moved from another dealership on the Monday, arranged us to come back and view the car with Matt who was equally as helpful and pickup arranged for Tuesday, an amazing turnaround. Aftercare has been amazing too, with her checking everything is ok and arranging for our retained plates to go on the car once all the documentation came through. Couldn't fault the service and would thoroughly recommend, five stars!

D. H.

Very professional, rather typical main dealer set up though. Very frustrating issue with the car which was resolved within a couple of hours. Again the price is exorbitant for a problem that shouldn't recur. I suppose jaguar's come with this price tag.

R. S.

I had excellent service at Marshall’s on 7th October, My car had suffered a gearbox problem on the motorway and I needed it to be checked out as to whether it could still be driven. My wife and I were on our holiday and needed it to get around. Marshall’s had it code read and checked over within 20 minutes , we had turned up without an appointment. They were quick, efficient and courteous to us, excellent service. Thanks very much, Rick Steel.

S. G.

Thank you Cashia I had been interested in the new Land Rover 110 for the past year or so. After driving past Land Rover Cheltenham And spotting the very Defender I was after I decided on a test drive. Wow, ! it was the one for me, but unfortunately out of my price range, I had been told it was there demo. So not for sale, The following weekend I took my son over to show him my dream car. With this The sales lady, Cashia, came out and gave me the time, Cashia gave my trusted shogun an honest valuation for part exchange. she explained how it maybe possible for me to afford this new car. I went home and did the maths. Cashia took a small refundable deposit whilst I thought about it. She was right. She also made it possible for me to purchase the very defender I had test driven. I am now driving around In what I class as the best 4wd ever built. The french have opened there borders! impulsively I will be driving to the french alps this weekend for a weeks snow boarding! Once again , thank you Cashia. Trust is what made this purchase possible. Kindest regards Simon Greaves

j. e.

All the staff are very pleasant and always happy to help and rectify any problems that might occur, special mention to Sky in service and Chris in sales as I have dealt with them the most.

L. M.

Perfect! Having purchased cars new and used for many years through several different Landrover dealerships, I can honestly say this was the easiest, most pleasant experience I have had when purchasing a car! Matt was just brilliant from the start....he was friendly and not forceful in the slightest! He was knowledgeable and offered us advice on everything we needed to know and got us the deal we were looking for. I felt totally at ease from start to finish! I can honestly say if you want to purchase a Land Rover visit Heritage Cheltenham/Gloucester they will without fail do their very best for you...nothing is too much trouble! 5*

P. D.

Excellent service and customer care was provided by Ed Sykes, when I purchased a new Range Rover Velar back in March 20, although I could not take delivery until after the first Covid 19 lockdown. Ed was really helpful in helping me spec a car that would meet my needs. Including the optimum engine size and type for my needs , the interior & exterior spec and a list of "extras". All resulting in taking delivery of a car that was also at the right price point and that exactly met my needs. I could not have asked for more and have already recommended Ed as the man to contact at Heritage for his excellent customer service and overall knowledge.Well done Ed, your excellent service is most appreciated. Paul Danks

J. P.

Fantastic team, extremely helpful, knowledgeable and understanding - by far the best experience I've had from any car dealer. Cannot recommend enough.

J. H.

After a shaky start where the demo car I was promised was unavailable Ed Skyes looked after me impeccably during the sale process, and I managed to get a great deal on a car I am very happy with - and if I stay with the brand I would certainly ask for Ed. Couple of gripes though, car was missing the Data sim needed for the functions to work fully, I was never told this and only noticed when playing with settings a few days after collection - more concerning was the lack of response from Ed, final email still hasn't received a reply - 4 weeks and waiting - which is strange as when I was a potential customer Ed did not miss a chance to reply. Also, I have now had the car for one month, no contact at all from the dealer asking how its all going - as an ex Audi (Bristol) owner, I was used to still feeling like a valued customer even after I left the showroom with my car, not just when they buttering me up for a sale.

C. S.

First class customer service at this dealership seems to be the standard. I purchased an almost new Discovery 5 and was assisted no end by Chris Whittaker. Chris is very knowledgeable, personable and nothing was too much trouble for him. Other members of the team who were all exceptional include Harry, Ben and Hayley. All in all a great Land Rover dealership with proactive professional staff who know their stuff! Many thanks! *****

P. B.

I recently bought a Land Rover Discovery Sport from Heritage in Cheltenham and the service from the initial call with Ed Sykes to me purchasing the car and it being delivered was excellent. The personalised video Ed sent me really helped sway me and I managed to do a deal with the sales manager on the day. They were very accommodating and I now hope the after-service matches the service received to date! A very satisfied customer.

A. W.

Having been so worried about buying a car due to Covid 19 I can highly recommend this dealership. They wore masks and gloves and still kept their distance! I’m giving them 10/10 for customer service! The car had two tiny marks on the roof lining and I only mentioned it, the next minute off the car went to get the marks removed! From dealing with Richard Collins the manager, who works on his day off and went way out of his way to help me! To Connor who came with me on the test drive (sat in the back) windows open, who was so professional and a real delight, to the wonderful Sascha, the sales lady, she really knew all her stuff and made it so easy and free flowing to purchase the car, very genuine and thoroughly helped me. Not pushy, not rude, just a real delight so friendly, I can not recommend them enough. An amazing team!

i. b.

Had a problem with my RR sport brought it in to the dealer and was seen straight away by Melissa Bundy, She got the vehicle into the workshop and was sorted straight away. As the work was taken longer than expected she supplied me with a loaner vehicle until the next day. Very impressed with her product knowledge. Also very happy with Liam Downer In sales. Came in a second time for my headlight dip and again Melissa saw me straight away. Very happy with the dealer and the service - would recommend it to anyone

L. Z.

Last week I had my car in at Range Rover for its scheduled service, I previously had used dealer in Swindon as close to my workplace but because of the unprecedented times (WFH) I booked into Cheltenham Landrover. My expectations were not high, not because of experience or reputation but social distancing restrictions, i.e. staffing levels, no courtesy cars available or personal transfer to place of work or home. Appointment was made using the online web chat service, which was quick and easy (Skye called back to confirm details). I will point out that I had tried to call but the lines were either busy or dropped as soon as they got picked up. I only comment on this as I saw on a previous review someone having an issue. It struck me there might be a problem with telephone lines so I noted on their webpage they had online chat service! The day before the service I received a check-in email, confirming service cost and arrival procedures. A check-in time slot is given & requests to wear face masks. On arrival they had all the correct distancing procedures in place (not all customers were adhering to them!), staff wore gloves when entering my car. Mark reviewed the car & explained I might get a call following the Service Health Check inspection. A phone call was received mid-morning about findings, all as anticipated having had previous Range Rover services. The actual quality of the service has not change. Not long after lunch Mark called to say Service was completed and car that was available for collection. I explained that I found it more practical to leave the car there most of the day & collected after 5pm. On collection Mark took me through the inspection findings, removing all protective coverings. I had noted when checking-in online they highlighted that it may not be possible to valet the car as is the norm on Services, to my surprise it was washed & vacuumed which was much appreciated. All in all a very pleasant experience!

K. C.

Whilst my first initial experience of dealing with this dealership were awful to say the least under the OLD management, those people have now left and NEW MANAGEMENT and employees are wonderful! The receptionist was so lovely and attentive, making me feel so welcome straight away. I then had a meeting to see Chris W. from Sales and he has restored my faith in the company completely. Very knowledgable, helpful and patient. I'm a very happy customer and will definitely be recommending them to friends and family. Thank you!!

S. H.

We recently bought an Evoque from Heritage Land Rover and couldn’t speak highly enough of the whole team. Our Sales Executive Adam Ballinger was extremely helpful and supportive throughout. Adam is very knowledgeable and sincere at the same time. We never felt under pressure, and in fact this was one of the easiest car purchases we’ve ever made. The car is everything we wanted and Adam certainly went over and above to make sure we benefited from every offer and perk they had on. I would have no hesitation in recommending anyone to try Heritage out, and if Adam is your contact you will not be disappointed. 5 stars from us and we have already made plans to buy our next car from Heritage. ⭐️⭐️⭐️⭐️⭐️ From Steve Harris.

J. D.

Perfect experience buying a used Landover with Chris S. He made it a pleasure to buy the car by being so personable, looking after the whole family's needs, accommodating us for visits and test drives at short notice, and gaving us zero pressure as we made our decision.

K. W.

We just purchased a car from Edward Sykes. I cannot rate him highly enough. From stepping into the showroom to leaving with our brand new car, nothing was too much trouble. Ed is very knowledgable about all things Land Rover and be supported us in making decisions about which car to go for. I can quite safely say this was the best car buying experience we have had! Thanks so Ed 👍🏼

W. M.

Good to come across a technician who knows his stuff, terrible creak fixed in seconds! Shame Landrover allow cars out with known issues. Good experience.

J. L.

Dealt with Matt. Just purchased my new Range Rover evoque from Matt. Took a matter of a few minutes. Very quick and professional service. Really helped me out and got me the deal I was looking for. Will be definitely coming back in the future for any future service and cars. Many thanks guys Jeremy

J. H.

After an initial enquiry from us we have received first class customer service from the team at Heritage from start to finish. An email sent by me last Saturday evening prompted a reply at 09.25pm to acknowledge my enquiry and promising further contact when the dealership opened the following morning at 10.00am. By 09.30 the following morning Ben Haynes had already recorded and emailed a personal video presentation, followed up by a very competitive quote to purchase the vehicle. We spoke later and he was very accommodating with our short notice request to visit the showroom in an hour or so. Upon arriving we met Ben and were introduced to Adam B, who was friendly and dealt with us very professionally, without any feeling of high pressure sales. He was also incredibly patient with our two fidgety children! The end result, we purchased a beautiful car, were made to feel at ease and treated respectfully and professionally. I would highly recommend dealing with these guys and I certainly look forward to future dealings.

M. L.

We have a Range Rover Autobiography Sport. The car developed a water leak from the catch area of the boot. The car kept saying "low battery". So we took it in. Courtesy car arranged. Six days later, no update calls and fed up of the courtesy car (which was very dirty inside!), I went in and got our car back. I'd personally called them for an update three times. Heritage had tested it and it came up as a "fail". On getting the car back, my Husband ran several tests on the battery to see if it was ok. It was (supposedly) ok. Took the car elsewhere (lost faith in their ability to diagnose the issues correctly) and had a new battery fitted. Car ran fine but we still had the issue of the leaking catch. Took it back in a few weeks later (after Christmas) and explained that we had ourselves tried to find where the water was coming in. We poured jugs of water over the back windscreen to see where the water was coming in as we had been advised on the first drop off of the car that the seal may have gone and it would therefore need to be rebedded. To do this however, we were told that we'd have to pay for a new window (£300) just in case the original broke when being taken out. As you can imagine, we weren't happy about this as it was not confirmed that this was the definate cause. When the car went in after Christmas, we explained this to the guy looking after us. No one could find the fault until they then took the boot apart and noticed verdigris on the wiring. Apparently the wiring was fused together. We were quoted £700 to sort it out. This must have been an issue prior to us buying the car as we had not had access to the wiring (it's under the panel). The car was bought from Heritage as a three year old car with a warranty. However, this issue was not covered. Again, not happy with the problem, we asked to speak to someone higher. Jake Ocean was our new point of contact and I have to say, once we explained everything to him, he was very helpful. He took on everything we had to say. Jake showed us a photo of the offending wiring and explained a new catch would be required. In a bid to gain our confidence back as a customer, if we were prepared to pay for the catch, he would provide the labour free of charge to fit it. This is what happened and we are now happy customers as the car went back in for the catch to be fitted, and we got the car back the same day. It is clear that Jake is determined to raise the level of service to a much higher level than has been with Stratstone and now Heritage over the last few years. Thank you Jake for looking after us.

E. H.

I have recently bought my second Evoque through this dealership and I have to say, it was a great experience once again. I dealt with James Sadler this time who was a consummate professional from start to finish and every attention that I needed was made with enthusiasm. I have had dealings with the service department over the last year or so and a particular mention must go to Sam Rambaut who is a credit to Heritage. The General Sales Manager Adam Page has always been on hand if needed but he has such a good team there I only spoke to him once! The attached photo speaks for itself really. I was so pleased with the service I received from James, Sam & the Team it needed rewarding. I would recommend Heritage Land Rover, Cheltenham 100%.

M. L.

Had an appointment to view a Discovery Sport HSE. Met with both Adam and Ben who could not be more helpful. Allowed me to test drive 2 vehicles and then over coffee we came to a mutually beneficial agreement to buy a car I've always wanted. Can't wait to collect it in a couple of weeks. Thanks guys for making the car buying process so easy. Good luck to Heritage too with this new business .

M. S.

I just wanted to express a huge thanks to Heritage Land Rover for fantastic service and for the support that they gave. They were a pleasure to deal with and I would definitely recommend the dealership to anyone. It is rare to be so well looked after and the team is a credit to the dealership.

M. H.

I’ve just bought a Range Rover Sport from Heritage Landrover. I had previously from the dealership when it was Stratstone. I have to say that the experience has vastly improved. The staff are incredibly friendly and happy. Adam Ballinger took care of me. There was no pressure selling...just informative advice to make sure I got the car I wanted. Once I’d found the car Harry made sure it met my financial criteria. It made buying a car such a pleasure. Thanks. I will be back!

J. A.

Took my vehicle in for service which was absolutely brilliant. Pre arranged transport perfect and on time. However I did have a major query regarding my service plan. Melissa Bundy took control of the matter and went over and above the call of duty to get it resolved. She is a real credit to Heritage and I cannot thank her enough. Her attitude was exceptional.

B. H.

In search of a Land Rover Approved Used vehicle we visited main dealers throughout the Midlands and beyond . We eventually met with Liam Downer at Heritage, Cheltenham. His product knowledge and proactive approach to the identification of the appropriate vehicle for us was impressive. He and his team offered a level of service superior to anything experienced elsewhere. Well done!

S. S.

Ed was very helpful and the best car salesman i have happened to come across. Nothing was too much trouble for this young man. He will go far in what ever he decides to do as he believes in what he is doing and always gives 100%. Certainly would come back for more custom. Ed was the main reason we purchased the car at Heritage Land Rover.

R. W.

We have visited this branch a handful of times to have a look around for a new and bigger car. Every time we visited nobody was intrested in selling us a car and wouldn’t come out to the forecourt to see us. We managed to find a car we liked on the internet and phoned for a test drive. We went out on the test drive with Wayne and from there on we dealt with Wayne and nobody else and that’s made our last experience at heritage easier than previous ones we are so glad we decided to give heritage a second chance as Wayne Connolly was great! We finally purchased our car with no fuss and within a week we picked it up!

P. B.

Having suffered a minor but irritating fault on my Discovery Sport [the O/S cover strip for the roof bars kept coming off] Heritage sorted it properly, straightaway. Previously, pre Heritage, we lost the car for a week at one time coupled with poor, indifferent service and the fault was never repaired properly. Having dealt with a couple of other minor issues that involved software tweaks and squeeking rear seats, the courtesy and friendliness at Heritage has been superb . Really excellent, helpful and professional. Thank you all. A great team. What a nice car the Discovery Sport is!

B. H.

Always great service and advise from the team. All staff have always been personable and have a chat to you. Luke sorted a recall on our car and was most helpful throughout the day keeping me updated on its progress!

R. H.

Recently purchased my Sport from Heritage and dealt with Adam Ballinger. I have to say the service from start to finish was 1st class. I called Adam and said what I was looking for, Adam then found what I wanted and even brought it to me at work to see. Within a few days, the whole process was sorted and my car was ready. A top guy to deal with and I will be dealing with Adam again. Keep up the good work mate

J. B.

First class in all respects. We dealt with Adam Ballinger who was knowledgeable, responsive, honest and, most importantly, listened to what we wanted and guided us accordingly (and my wife thought him a true gentleman). Good stock of cars, constantly refreshed, so we were able to have a good look at all the options and got what we were looking for quickly. We feel that we got a more than competitive price and weren't pushed higher than we wanted to go

P. S.

Excellent service from Cashia, everything covered clearly and professionally. Bought a lovely F pace and it was a pleasure doing business with her.

D. W.

Purchased a new Discovery from Heritage Land Rover Cheltenham. Looked after brilliantly by Ed Sykes and Harry Butler. Very quickly sourced a car and got it to Cheltenham for me. Very happy with the service they gave me. Would recommend to anyone.

L. C.

Just taken delivery of my new Range Rover Velar. It's amazing. Ed Sykes was extremely helpful throughout. I wouldn't hesitate recommending Ed and Heritage Land Rover in Chelthenham for a seamless customer service experience.

V. L.

Excellent service from Edward Sykes, Car arrived exactly when he said it would arrive. Although a slight discrepancy, Ed dealt with it efficiently and exceeded all of my expectations. Would definitely be using him again in the future. An asset to the Land Rover brand. Thank you

D. C.

Fantastic experience from start to finish, we dealt with Edward Sykes who supplied us a new Range Rover Sport who was brilliant. I would recommend Heritage Land Rover Cheltenham to anyone looking for a new or used Land Rover wanting a hassle free enjoyable experience.

J. S.

I recently purchased my dream car with the help of Ed Sykes, I can’t express enough how helpful he was! I was very wary walking into here thinking it’s only for upper market people but even if it is I wasn’t made to feel any different to anyone else. I can’t thank Ed enough for this experience and how comfortable he made me feel. Would recommend him & the team that’s there

T. S.

Skye and Nigel were exemplary in their service and really went above and beyond to sort out my Range Rover Vogue. I won't use any other Range Rover dealers. Customer for life.

E. R.

This review is for Edward Sykes who dealt with me through my purchase. He is professional, polite and very personable and is a great credit to Heritage Cheltenham. Thank you Ed, when I purchase my next car I will be back to see you!

M.

Dealt with Adam and James over the purchase of a new Evoque. I couldn't fault the service. They really looked after me and made sure I got the car I wanted for the best deal possible. I wouldn't hesitate using tem again the next time I'm in the market for a new car.

U. G. H.

Just bought a second-hand land rover from Heritage and couldn’t fault the service or ease of purchase. Ed was really helpful and made the whole process really straight forward. Great customer service and we wouldn’t hesitate in recommending Heritage.

J. B.

Friendly yet professional, in the midst of change yet organised and available; dealing with Harry, Adam P and Adam B was such a refreshing change from the experience I had here five years ago (under previous management) that it left me in no doubt about the service I can expect to receive over the next four years, that I was convinced to switch my Land Rover custom to Heritage and compelled to write a review, something I rarely do, and recommend them to you. Good luck with your plans Adam and team.

O. H.

We experienced excellent service from start to finish buying our car, salespeople weren’t pushy and very helpful. There was a bit of a delay with delivery through no fault of their own and they couldn’t help enough and made sure we weren’t inconvenienced. Highly recommended.

M. E. (. W.

Thanks to Wayne at Heritage, we recently purchased a Velar and were really pleased with the service. Extremely friendly team. Also thanks to Adam for talking my partner through the car in Wayne's absence. Would highly recommend.

M. M.

The first day we arrived at Heritage in Cheltenham we were on a motorcycle. We were only passing not intending to purchase any vehicle. We were greeted by Adam Ballinger whom was a gentleman from start to finish. He showed us each car in turn an then introduced us to Harry whom I have to say was also a gentleman. We left that day knowing we would purchase a car of Adam an Harry. After a few emails the deal was done an thanks to Adam Ballinger we are on our way home to Ireland with a Range Rover Autobiography.

R. C.

An excellent experience - walked into dealership and they actually wanted to sell me a car! A big thank you to Edward Sykes for all his help, and while I didn't by the Range Rover Sport this time around I will be sure to come back when I do.

S. C.

Went today and met a young man named Chris Whittaker, he was so helpful and professional, I had never driven an automatic in 15 years. He took me out for test drive and made the whole experience pleasurable. Will definitely return .

J. F.

Wish we could use them more! We were travelling through on our way to Devon when unluckily our adblue indication light came on. After googling the closest dealership we rang them up, thankfully we were told we could just pop it in without a booking which we did. Although we have a service plan and so would get this top up for free, Lily did all she could to get us back on the road as soon as possible. The dealership was extremely busy that day and we later found out she was the only service attendant there. Credit where it's due on this one going at it Solo. Keep up the great work cheltenham.

P. C.

Matt! First experience with the new management (Hertiage Land Rover) We were dealt with quickly and efficiently with in a professional manner! Thank you very much Matt for helping me achieve my dream car! Range Rover Evoque! A***

C. I.

I have bought several Landrovers from various dealers over the last 20 years and the service that I have received from Ed and team at Heritage has been second to none. Can't recommend them highly enough. Colin Inglis

R. P.

Excellent service from Edward Sykes. Very informative, knowledgable, helpful and a pleasure to do business with. I shall certainly recommend friends, family and patients , considering a Land Rover or Range Rover purchase to seek his advice.

A. F.

The Team at Heritage Land Rover, especially Harry Butler and James Sadler were excellent! They took me through what I thought would be an incredibly stressful and complicated process and made it very simple and easy to understand. Their professionalism and courtesy were outstanding. And the car......simply marvellous!!!

M. D.

We recently bought a Land Rover Discovery Sport from Heritage at Staverton - we received great service from Ed Sykes who helped us ensure we got exactly what we needed. We would thoroughly recommend them.

H. b. T.

Fantastic experience buying our new Discovery Sport with Matthew Buffrey. I would highly recommend him and Heritage Landrover. He went out of his way to ensure our purchase went smoothly and nothing was too much trouble. We will definitely use Heritage again next time. Rebecca & Keith Thomas

T. F.

Very Knowledgeable and friendly team. We needed a certain model quickly and were put in touch with Ed. he sent us several videos at different points of the process. Then agreed to meet me for the handover on his day off! Thank you to Ed and James, will do more business for sure

P. M.

Sinead Croxon, has restored my confidence in Heritage. She is welcoming and professional with a good knowledge of the product. My previous experience was poor when trying to buy another vehicle at Heritage. As a result a purchase was made out of territory. What a shame.

J. B.

Fantastic service from Edward, from the moment we stepped into the showroom! It makes all the difference when going through the process of buying a car and with Ed it was a breeze. Loving the car and thanks again Ed for all the hard work!!!

J. J.

Brilliant staff helpful from start to finish cannot fault them especially salesman Adam Ballinger who was with us from start to finish and made sure everything was perfect for us, nothing was too much trouble. Would recommend Heritage Land Rover Cheltenham every time.

D. K.

A great car buying experience. Really good product knowledge and efficient sales team who know what they are doing, friendly and professional. Well done Chris, Adam and Ashley. Coffee isn't bad either !!

L. W.

Wasnt really expecting much due to how the world is at the moment. but I was genuinely surprised by the treatment I received when I got there I was greeted by luke who was very professional and nice . Helped me with what I needed answerd the question I wanted answerd and was very very easy to deal with. I will definitely be back to deal with him again and I will definitely bring an iced almond latte 😀

S. J.

Superb experience, great service and what i would expect from JLR - sadly this dealership hasn't in recent years realised that, but with Harry and Ed fronting up the new ownership & customer experience I left very happy and felt my business was valued. First class..

N. P.

I am absolutely delighted with my new Evoke. it couldn't have been easier to buy and collect. Ed Sykes was friendly, professional and knowledgeable. Go and see him!

K. P.

Excellent service from Edward. Although we bought a car from another dealer, because they didn’t have the exact model we wanted, their service was first class.

s. b.

A big Thankyou to Edward Sykes , for fantastic customer service. From start to finish his professionalism shrone through . I happily drive away in my Range Rover Velar

J. M.

Really enjoying my new Disco Sport! Matt was extremely helpful and I think I will be very well looked after should any issues ever arise! Thanks Matt!

N. S.

Edward was brilliant at answering any question we had and giving us the best advice for our situation. Very pleased with the service & cant wait to pick up our car.

P. M.

Great customer service from Matt when purchasing my new Land Rover. Made to feel a valued customer. Thanks to all.

S. M.

I'm not normally one to review, but the change and atmosphere under new management has made a great difference! It was really interesting to hear the new plans for the development of the new facility next year.

C. P.

Had delivery of my car yesterday. Thank you very much to Land Rover and thanks also to Ed Sykes for a great handover.

S. R.

Excellent service from Matthew Mills. Beautiful new car. Love it.

A. B.

Matt was superb, understood exactly what we were looking for, give us no hard sell and was a pleasure to do business with.

C. W.

Matt was amazing And really sorted me out a great deal ! SO Happy what a man !

S. S.

Excellent service from Matt, would recommend to buy a land rover from Cheltenham.

K. F.

Couldn’t be happier with my new car and the service from Matt was second to none!

D. H.

Be better when they move into new premises. Quite pricey.

A. B.

Ed Sykes was a real pleasure to deal with and offered excellent service.

R. A.

Nice people, good communications and service

L. S.

Great experience and service from Matt. He was very helpful and professional. Thank you!

m. b.

Fantastic service

S. H. (.

1st class customer service - great company

M. B.

Thanks to Edward Sykes for all his help in buying my new car

B. T.

Extremely helpful and amazing service from Matt today!

d. h.

Great sorted problems out well done

R. G.

Good location and facilities coupled with helpful team

P. B.

Awesome place, lovely people, so helpful

P. S.

Great professional service.

D. D.

Very nice place

L. “.

Good service

L. N.

Friendly staff

C. G.

M. S.

C. S.

C. B.

R. B.

e. a.

G. S.

I. H.

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