Reviews of Vertu Jaguar Leeds. (Car Dealer) in Leeds (West Yorkshire).

Vertu Jaguar Leeds

122 Reviews

76 Comments

Car dealer

Car dealer

GEMINI BUSINESS PARK, Sheepscar Way, Leeds LS7 3JB, United Kingdom

Description

Information of Vertu Jaguar Leeds, Car dealer in Leeds (West Yorkshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Vertu Jaguar Leeds

Popular times

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Reviews of Vertu Jaguar Leeds

A. M. B.

I am really impressed with the level of service from the tean at Vertu Jaguar, Leeds. Nothing was too much trouble, everyone was so friendly, easy going and willing to go above and beyond. Liam was a great sales person - a fair negotiator - which I really appreciated and Josh was such a blessing. I would like to say that he helped me to sort out new plates for the car but that would suggest that I had something to do with the process. Much to my relief Josh sorted everything out from beginning to end and I couldn't be more happy with the results! I have no hesitation in recommending Vertu Jaguar if you are looking for a new or used car.

C. K.

I would like to take this opportunity to credit how excellent the customer service I have received from Joshua Mousavi is. He always goes over and above and nothing is a problem. He’s a true credit to the vertu team and I would recommend him to absolutely anyone for a smooth, seamless and knowledgeable transaction. Thanks again and best wishes.

M. K.

Despite not being a customer on this occasion, I was very impressed by this dealership and one of its salesmen Hasan. Both the dealership and sales exec were immaculately presented and there was a wide variety of vehicles on offer.. if only I’d waited 2 more weeks instead of settling for Audi!! I am a big advocate for the sales exec Hasan as he made me feel welcome as soon as I entered the garage, and was very well mannered and not pushy at all which is very important to me when visiting garages, which is something I didn’t experience at Audi 🤔🤔 however Hasan is a credit to the Jaguar garage and they should keep doing what they’re doing!!

J. V.

My recent experience with Vertu was brilliant especially the service from Joshua Mousavi who dealt with the purchase of my new car from start to finish. Would highly recommend Vertu and Joshua’s service to anyone, thanks again!

S. B.

First class service, the salesman dealt with me professionally and most importantly fairly. This is the second time I have bought from them and will probably go back to them when its time to change my car!!

J. F.

Ihtisham was extremely helpful when I visited the showroom, he explained he was new to the role but came across really genuine and personable. He couldn’t do enough to help- i’d certainly recommend him!

j. M.

Bought I pace sale guy is Liam mould and sales manager absolutely perfect dealing with them everyone goes the long journey for customers from walking in the door to leaving great team well done to this great people,Also Robert forrester these guys are great at this dealership well done Even today to find a complementary jaguar pressie in car brill

A. S.

Jaguar Leeds provided a professional and very efficient service. Joshua couldn't have been more helpful in his explanantions and response to emails. I highly recommend him.

D. K.

Impeccable customer service where you are treated as a VIP rather than just a number. Gary went out of his way to ensure everything was perfect for me and it was. I am really happy with both the service provided the after service and especially the car and compared to BMW?? well there is no comparison as Jaguar are on another level!

C. A.

Came to Farnell after a terrible customer service experience with Stratstone Stockton. Dealt with Yin who provided a fantastic level of service, especially given the current restrictions. Originally was looking for a used car but Yin helped put together a deal for a new car which suited me perfectly. Will definitely be referring family and friends towards this dealership!

J.

Lovely staff. Lovely cars. Great test drive after my husband stopped trying to scare me to death when he was in the driving seat. Electric cars much updated now but too powerful for a lot of the ppl who will buy them. Pity they cant give you coffee and biscuits again because of covid. As usual we were very well looked after. We went back to Leeds to see Ricki who was great but he's moved on. Shame. The manager we did get, Liam, was very efficient and a great help. As always excellent smiling service from Jaguar. I would recommend them to anyone. 😊

A. Y.

Oliver at Farnell Jaguar Leeds was absolutely brilliant when I purchased my used Audi S3 here. Oliver answered any question I had and made me feel very well looked after. The online process was simple and easy to do. Oliver knew everything about the car and made sure it was looking and driving like new when I arrived to collect it. This is a genuine professional dealership, they should all be like this. Thank you very much to Farnell Jaguar Leeds and Oliver.

T. S.

Thanks Ikram. Purchased a Audi without seeing it in flesh. He has sent me lots of videos of the car and was very impressed. The whole process went smoothly. Drove all the way from Barry to Leeds when I got there everything was done pretty quickly. Thanks Farnell Jaguar Leeds for giving me a 5 star service.

G. K.

Not cheap, but the parts I ordered are, of course, genuine and were available for collection from doors open the following day. Staff all polite and helpful.

S. P.

Great service from Farnell Jaguar Leeds. This was the first time I had purchased a vehicle without seeing it in the flesh due to distance/covid restrictions. I need not have worried as the process from first contact to delivery could not have been more straightforward, Oliver Gilmour being particularly helpful in ensuring a smooth, trouble free transaction. Cannot recommend them highly enough.

C. D.

From the moment walking in the door we were treated really well, even though I wasn't looking at one of their more expensive cars, was dealt with by Wayne who although new had clearly been trained well and knew his onions, when it came to the deal one of the managers Ashley came and sat down with us and got us a great deal (I knew it was a great deal as my wife did this job so she did all the bartering). On collecting the vehicle Wayne made the handover quick and smooth and both managers Ashley and Bob came and saw me to make sure everything had gone to plan, they even gave me a wine glass set, that coupled with the amazing handover process of uncovering my car from under a sheet in handover room (can't describe but it makes the car look great with the lighting) made the experience far exceed my expectations. I can't recommend enough. At no point did the experience/sale feel pushy or rushed by any of the staff when I was making decisions. Best car sales people I've had the pleasure of dealing with.

M. G.

Fantastic service from Yin. Listened to everything I told him and delivered a great result. Very professional and helpful. Many thanks. Also spoke to Liam, manager also a great guy.

T. B.

Great experience. From initial website contact all the way through to collecting my car (a very special day). The Sales Team here did a brilliant job and Farnell continue to do so in after-sales care, parts and servicing too, four months in. None of my queries seem to be any trouble to them. The end to end sales process was painless, fully explained and carried out in a professional manner. Whenever I have had an question about my vehicle there has always been a timely and accurate response. I would recommend Farnell highly and have already done so to friends. Thanks to everyone involved at Farnell for all of my dealings with you. Keep up the good work. Special thanks to Dan for the full deal and Michael for the initial set-up. My car is awesome (personal opinion of course)! :-)

A. A.

Great experience with salesman Ikky who tried his hardest to find us the best deal and looked after us the whole way. Unfortunately we couldn't proceed with the sale but will be back, I'm sure as he has left a good impression. Communication was great

V. T.

Joshua Mosavi was absolutely lovely and sent a great video of the car I was interested in. Definitely worth travelling 130 miles to get the car, the deal and the customer service!

S. O.

Bought car yesterday, the salesman was Wayne, he was very helpful throughout the full process dealing with my px guaranteeing the deal over phone without seeing my car, when we arrived no haggling over price. When we where leaving Wayne's manager Bob came over to introduce himself and see if everything was ok, thought that was good.

K. R.

Fantastic experience buying my Jaguar from Farnell. Easy process with great results, good part ex price and a super car. sales staff very helpfull and the car was delivered with minimum fuss. Only thing a can fault is, I was promised a touch up stick, as car had a chip on bonnet. This never arrived, so have had to buy my own. But thank you Farnell.

W. A.

Ikram was a great sales man, attentive and able to close a deal easily, even without me seeing the car in the metal first, I felt confidence in doing the deal over the phone and email Highly recommended Wayne Austin

J.

Exceptional customer service from Oliver, where I was treated as a VIP rather than just a number! Oliver's communication skills, experience and knowledge of Jaguars in general was crucial in helping me to decide which vehicle was right for me. Oliver went above and beyond the call of duty to ensure all my quesitons were answered, everything was perfect for me and it was exactly the car I wanted with it being my first Jaguar. I have already recommended Oliver (Farnell Jaguar Leeds) to friends and family and will continue to in the future. Thank you Oliver for your impeccable service, you are an asset to Farnell Jaguar Leeds.

A. G.

Yin provided a fantastic service, I would recommend you ask for him when making an appointment to be a new or used car.

T. C.

A friendly and knowledgeable service from Yin, sales executive. He was engaging, keen to achieve the sale but not pushy and listened well to our requirements.

S.

I’ve been dealing with Yin, and can’t speak highly enough of him. Always happy to help and always prepared to go the extra mile. It’s so refreshing to have someone who does what he says he will, when he says he will.

p. f.

Great place, very helpful and not in your face staff, Sales team brilliant, took a jag for a test drive and bought it

A.

Excellent customer service from Yin to help me find the right car and deal, answered all my questions and was a pleasure to deal with. Made the whole process much more easier and enjoyable.

A. T.

Visited here after visiting 3 more local Jagaur dealers and being throughly disappointed with the experience, to the point I didn't buy a car. Farnell Leeds couldn't have been further from this, Excellent service, friendly staff, vast selection of vehicles No pressure approach to sales, no pushing finance deals when not needed, not rushed on the test drive or looking at the car before driving it. Sales staff that actually listen to the customers requirements, and work to those No pressure to do a deal on the day, happy to allow the customer time to consider there options Would certainly use again, and recommend to anyone looking for a premium car,

A. W.

Brought my car in for an investigation relating to a few issues (picked up from another Jaguar dealer). Wesley Richards, service advisor, called me as soon as the issues were diagnosed and went through them with me making sure I was happy every step of the way. He sent a personalised video through walking around the car showing the various tests and checks too. I'd recommend JLR Farnell Leeds and would say to request Wesley if possible for servicing and maintenance. Their courtesy car service was arranged too and they provided a nice XF for a few days.

P. W.

Bought my car here. Really impressive showroom and my salesman was excellent. Knocked a star off as I phoned twice to enquire about the car and was promised a call back both times but it took three days for them to phone me back and they nearly lost the sale.

P. S.

Last week I took delivery of my brand new Jaguar iPace HSE. Priced at £79,410 this is the most I’ve ever paid for a car. Upon collecting the vehicle I was made aware that the traditional Jaguar umbrella was no longer offered as a token gesture of thanks, nor where there any flowers for the wife, in fact nothing at all, nada, nein, zilch. I have to say that this left a sour taste in mouth and somewhat spoilt the whole occasion associated with collecting a brand new car. I asked the salesman why this was and he told me it was cutbacks! I assure you this is a false economy as you now have a customer who remembers the collection of his prestige for the wrong reasons.

J.

10/10 Customer Service. Arran went above and beyond to help me. Went late at night so it felt a bit rushed. Car exterior was immaculatem, interior could have been valeted. Went in for a car for my father and left with a car for myself. Facilities were immaculate. Would reccomend. Some of the above and not mentioned issues are being deal with after my purchase.

R.

Very nice garage. Looked after my Jaguar

M. S.

I bought a nearly new XF after spotting it online a few weeks ago. At all stages, the individuals I dealt with were friendly, helpful and knowledgable. The car was prepared beautifully - apart from the number plate you would think it was new.. A really postiive experience.

D. H.

This must be the best dealership I have baught from to date... receptionist... 5/5 sales 5/5 manager 5/5 and Mel the host 6/5 the experience was relaxed and easy... fast efficient while not rushed or pressured... I honestly can't recommend a better place to buy (and they beat the online prices) plus coffee and cake on tap (little things). Thanks jaguar Landrover Leeds 👍

D. C.

Bought my XE here 6 months ago. Just been back today for a query about an update and everyone was so lovely and helpful. Amazing dealership, highly recommend.

A. R.

Huge dealership showcasing all Jaguar Land Rover products. If it's a Land Rover item you're after, be sure to ask for Simon Lewis. Very helpful indeed and he made a tricky process much easier.

s. r.

Bought a car and dealt with a staff i think Mr Seedat, who provided an excellent service. Really happy with the purchase, and it was the excellent that sealed the deal for me and offer a good package to realiy happy thanks

N. C.

Excellent service from Rick from introduction to picking up our new car. Travelled a good distance to purchase and would do so again.

R. R.

5 star customer service, walked in and was asked if I needed help within a few minutes by Richard Oneile, Richard answered all my questions, advised of all options available to me and gave sound advice. Whilst i was there was asked by other staff if I had been seen to. Would highly recomend.

T. D.

Really good experience! Very welcoming, no pushy sales techniques, just facts & information. Even stayed past closing time to finish what was just an enquiry.

M. D.

Dealership is huge with plenty of facilities to help you with your decision, staff are friendly without been pushy, great choice of vehicles on site,hand over of my new car was great and professional

M. C.

Excellent staff very helpful

D. H.

Farnell jag leeds was very easy to locate with plenty of parking.I purchased a 1 year old jag that was competitively priced,possibly could have found cheaper elsewhere but in the end I was glad I never.The salesman who I dealt with Lawrence Johnstone was very knowledgable and I expected to be given the keys and just drive away,this was not the case,I was shown around the car and all the controls which took about an hour which was a relief as I was a bit apprehensive about driving it home.I would highly recommend Farnell jag and will be dealing with them in the future.

D. W.

What a great dealership, Bilal is a true ambassador for the Jaguar brand. 100% will purchase from here again.

A. g.

Visit today. Top sales guy. Rick Croft Milner. Full of energy, understands is product enthused and engaging x

N. T.

It's really a lottery of which sales executive you get here. Some are very nice and will bend over backwards to help you. Where as others are uninterested and poorly prepared.

D. M.

Excellent service. Ranbir was fantastic throughout and always there to support. Would 100% recommend

U. V.

Top customer service and great prices. Will buy again from here in 3 years time. Thank you to Lawrence the salesman.

J. F.

One of the best dealership's in Leeds for customer satisfaction. Never had a problem.

I. S.

very pleasant. love going there. lovely staff always helpful. pleasant surroundings. 12 out of 10 for me.

p. w.

Thanks to the mechanic for fixing my bootlid it works perfect now. And the service was good

K. B.

Pleasant helpful staff. Courtesy and politeness is never overlooked. A pleasure to do business with.

T. M.

Came here for service reasons. All staff were pleasant and helpful.

N. B.

Service and help outstanding,nothing is too much trouble,and they serve great coffee.

J. S.

Really excellent service from Ikram. Great experience from start to finish.

S. C.

Very helpful staff nothing is too much trouble and nice coffee

S. M.

Very helpful nice place to be

A. C.

Good service reception and great facilities.

F. M.

Excellent. Stress free and helpful staff

S. B.

Good social distancing measures

A. P.

Amazing service and amazing staff.

S. R.

Outststanding service and technical support.

m. t.

Amazing place wonderful sights

J.

Excellent customer service

C. J.

Top dealer

L. D.

Cars are just breathtaking

M. S.

Verry helpfull

C. I.

Excellent

P. W.

Very helpful

C. S.

Great service

C. T.

Great service from Joshua! Few niggles going through carwow that Joshua stepped in and sorted out efficiently, will definitely just go direct next time! Thanks for the great service

G. W.

B. K.

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