Reviews of Marshall Nissan Leicester. (Car Dealer) in Leicester (Leicestershire).

Marshall Nissan Leicester

604 Reviews

310 Comments

Car dealer

Nissan dealer

107 Abbey Ln, Leicester LE4 5QU, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Marshall Nissan Leicester, Car dealer in Leicester (Leicestershire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Marshall Nissan Leicester

Sunday

10:30am–4:30pm

Monday

8:30am–7pm

Tuesday

8:30am–7pm

Wednesday

8:30am–7pm

Thursday

8:30am–7pm

Friday

8:30am–7pm

Saturday

8:30am–5pm

Popular times

Sunday

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Monday

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Tuesday

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Wednesday

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Thursday

8
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Friday

8
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Saturday

10
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Reviews of Marshall Nissan Leicester

D. “. O.

Excellent service from Sam he is knowledgeable, courteous and made the purchase very straight forward. He undertook the sale diligently and followed up any issues and questions we had promptly and professionally. A warm welcome at Nissan Leicester and a team approach as they resolved a tail light issue in a matter of minutes with Sam. Very happy to recommend Sam and Nissan Leicester.

S. R.

From the initial phone call to the garage it has been a pleasure dealing with Anton. We found him to be very professional, knowledgeable and helpful. Could I also say how lovely the receptionist was, as we had driven for three hours and she welcomed us at the door with a smile and the offer of coffee. The vehicle was as described and we were only too happy to drive away with it!

D. S.

Purchased a car from this dealership and was very impressed with the customer service and support I received from everyone. I would also like to say Anton was extremely helpful and made the overall experience of buying my first new car smooth and enjoyable. He was very professional and I can't thank himself and the branch enough.

M. M.

Excellent customer services, very fast finance quote. I've been to many dealers, but they are the best ones. And I would like to recommend Sam Tucker for you. He is professional and very nice person and make sure you leave from there with your dream car. Everything he explained to me was very clear.

B. A.

Had a great experience purchasing a new car from Anton at this dealership. Welcoming and informative staff, good negotiation of price and was kept up to date throughout the process. I was prepared to wait for the car but it came a much sooner than anticipated, to my delight!

k. c.

Travelled nearly 70 miles to view a car we had secured. Must say we were well Impressed with the way we were treat although a cup of coffee being offered would have been nice. The salesman was very nice explaining everything and you didn't feel as though you were being talked down to as lots of sales people do. Salesman checked our car thoroughly for paper exchange and then We were allowed to test drive the vehicle on our own with out them being sat in car, which I was really pleased about as wasn't too sure of having someone in car since Covid. Was told we could have bout half an hr but no problems if needed longer. When we got back we was given a fair price for our vehicle and proceeded to finalize the deal. All in all a pleasant experience in purchasing a new car. I would have no hesitation in recommending this dealership

F. B.

Recently purchased a car from this dealership. From the first contact to the moment when I picked up my car, it's been a pleasant journey. I was kept informed of what's happening, felt easy to approach my sales executive Nathan Smith, and felt confident the whole way. Thank you for the experience and making the process as pain free as possible. Anyone going to this dealership, I would definitely recommend asking for Nathan.

M. D.

From the initial email to the final purchase the sales associate Sam Tucker was absolutely brilliant. Nothing was too much for him to do , the video of the car before we visited the site was a great touch. The quality of service he provided went above and beyond what we were expecting. Every step was explained and he made the whole experience a pleasure. We love the car, an Audi Q5. Well done Marshalls but Sam you are a star

W. I.

I have had bad experiences with second hand car salesman in the past, but I found Sam Tucker to be an absolute pleasure to deal with. I had quite a tricky situation (needed a car within a few days delivered to other end of the country) and he couldn't have been more helpful. Replied to my emails very quickly, happy to chat anything through on the phone, and really detailed videos of the car prior to purchasing it. Could not be happier with Sam's service, and with my new car.

S. S.

I’ve been to other branches of Nissan and I must say none of them provided the service that Leicester did. I drove 3 hours for my new car and I would do it again just so I can have Anton help me with it. Such wonderful service from start to finish, he was so patient with my thousand questions I asked. So friendly, polite yet so professional - made my experience of purchasing a car so much more enjoyable than all my previous experiences. Couldn’t recommend enough! Anton really took care of us and have received follow up emails to check in. I don’t know much about cars but I left that showroom feeling like I knew my Qashqai inside out. Thank you so much for all your help and excellent service. I’m thoroughly enjoying my new car 😊

h. c.

Wonderful people and amazing costumer service I came in to get my lock in bolts removed. I got quoted a price from the garage but after speaking to bhavik the services manager, he ended up doing it instead for free and very quickly, plus I bought my puppy with me and the staff were really friendly and let me bring him in there with me, and really lovely lady in reception that looked after my dog for me whilst I went to the toilet definitely recommend this place.. lovely staff quick service

S. F.

Had been scouring the internet for a few days and stumbled across a car at Marshall’s. Got a call from Sam T who took me through the stock. Ended up buying the car originally discussed. Great customer service, friendly, helpful and all round great experience. Would highly recommend!

J. B.

Found the staff extremely helpful and friendly, Jak took good care of me whilst purchasing my seat Ibiza! The car was very well looked after whilst kept at the dealership Disadvantages We live in Portsmouth so it was quite a long way to go but definitely worth it! … – show

K. S.

Collected new car yesterday. Jak has been great from first visit to ordering car and eventually collecting yesterday. 5 stars to Jak. Thank you

L. M.

Fantastic experience with Saj. Great salesman. Made the experience easy and enjoyable. Nothing was too much of a problem. The car is immaculate and was sold with a full 12 months warranty. Any issues they are happy to sort straight away. Would definitely reccomended.

M. G.

previous review since I was contacted to solve the problem, for this I have to give 3 stars as a good will to solve my problem they are putting it After some misunderstandings perhaps due to my difficulty in speaking and understanding the English language, today in 10 minutes I have solved the stereo problem. I can say I was wrong about my previous review. thanks for the speed, courtesy and efficiency

M. B.

Excellent from Start to Finish… following my online purchase of a car. Spoke with Sam Tucker, extremely knowledgeable who couldn’t have been more helpful - great customer service. Would 100% recommend and when I’m next in the market for a vehicle or any family and friends will have no hesitation in recommending Sam Tucker - Marshall Nissan Leicester

W. M.

Very efficient and friendly service. My car was 3 days within a 3 year warranty so was very happy that all their work came at no cost. Thanks Nissan Leicester!

d. r.

So pleased with how Sam dealt with us, had a few issues at first look of car but Sam rectified all of those as promised and exceeded my expectations. Never dealt with nissan before but would defiantly go back after the amazing service we received from Sam at the Leicester Marshall store.

s. s.

Very happy and pleased with Kenneth who was our salesman very professional, informative, no pressure purchased, he listened to our needs and helped as to make the right choice to suit our budget and interest. Arranged car pick up in few days time according to our availability . Kenneth was flexible and reliable and sorted out a different time for me so I am not rushing around. Car was ready on arrival and again all documents he thoroughly checked . Kenneth made my first time ever buying a brand new car experience very smooth. Thank you Kenneth and team for looking after us. Looking forward to the future with Marshall Motor group.

S. B.

I was on the look out for a BMW M135i and came across one at Marshall Nissan in Leicester, at first I was in two minds due to the dealer being quite a distance from my house but I made an online enquiry and the following day was contacted by Kenneth one of the vehicle sales executives. Kenneth made the whole process a breeze and completely put my mind at rest with this being my first 'contactless' online purchase. He went through all the paperwork, service history, even taking the time out to contact BMW direct to get a copy of the service history for me, and even sent me a video of the car to make sure I was happy with it before any commitment was made. Once I had made a decision he sorted all my part exchange out, got all my paperwork sorted and even delivered the car to me again giving me time to test drive the car and visually check everything to make sure I was 100% happy. I have had the car a week now and I can not thank Kenneth enough the car is in amazing condition considering it is 8 years old and exactly as he advertised it to me, there was no pushy sales he left me to make my own decision in my own time. For me Kenneth has gone above and beyond with supplying this vehicle, I will 100% be contacting Kenneth and Marshall when looking to upgrade. Thankyou Kenneth and the rest of the team who were involved with my purchase.

K. T.

Very helpful throughout our meeting. demonstration of of the used vehicle inc. test drive really informative. Did a really good deal for me with a few extras. Thank you Jak and Mark. Would definitely recommend your service during pre sales. Looking forward to completion.

H. M.

My husband purchased a car from Kenneth. Kenneth went above and beyond, driving the car to deliver for us a 3 hour drive away on New Year's Eve and was very knowledgeable and professional. Service completely blew us away. Thank you so much!

i. b.

Had a stress free experience with Nissan Leicester, Jak was very thorough when looking into the different cars and helped us find the right one for us at the right price. His communication was great and was always an email away if we had any questions, he kept us up to date on delivery via phone calls. One slight hicup with the photo ID on my part but Anna and Jak were quickly able to sort this problem out. over all happy with the experience =)

H. H.

I’ve just brought a Nissan qashqai and the service from start to finish was fantastic. Jak was very professional and helped me choose the right car for me. Nothing was to much trouble, he explained all the products available and was very informative and knowledgable. Thank you Jak for making the experience stress free and easy but most of all not putting the pressure onto buy. I’m looking forward to enjoying my new car and will definitely be recommend to friends and family In the future.

D. S.

After searching for a few months 3 cars became available that I was interested in with 3 different dealerships. Out of the 3 Sam at Nissan Marshall was by far the most attentive, knowledable and helpful sales executive which installed my confidence to buy from Nissam Marshall. His service is second to none, even arranging additional extras ensuring I got the exact spec I was looking for. I'd wholeheartedly recommend Sam Tucker @ Nissan Marshall Leicester.

A. A.

Just want to share some feedback on the amazing customer service and personal attention I received from Sajid Osman at Marshall Nissan. After going through several companies, i am so glad i settled with marshals and was grewting with such warmth from Sajid. Having Just purchased a car from here a month ago, i had several questions and was clueless about what i really wanted and where to start. He was extremely patient with me and went the extra mile to ensure all my concerns and queries were answered and that I was 100% rest assured on the purchase I was making. He took his time to go through all the details and made the whole experience as smooth and comfortable as possible. As I said, I chose this place after going through several companies whose customer service was appalling. Yet at marshal's Nissan I received personal attention to another level. Thank you to Sajid and Mark. You guys were amazing and made the whole experience way less complicated and more smooth than I imagined. Keep up the good work. I highly recommend this place for all your requirements when looking into a car. And definitely recommend Sajid and Mark for their exceptional customer service. Thank you.

N. C.

From when we started looking for new car to picking it up, we cannot thank Kenneth enough for looking after us, he was very helpful, but not pushy. All the staff were friendly, cannot fault the service.

N. L.

Just collected my new car and the service has been excellent and very straight forward. A big thank you to Nathan for looking after me and would highly recommend Nissan for a 5 star purchase thank you⭐️

J. C.

Took my Navara in for couple of warranty repairs, what a fantastic service. Richard and Gail couldn’t do anymore for me, what a change from the previous owners of the dealership. Thanks guys, top job!

R. B.

My partner had problems with used car what was purchased from Abbey Lane branch she only brought end of last year.. but thanks to Gail Rogers who was brilliant sorted every thing out for my partner and didn't even charge and didn't effect the warranty.. After speaking to Gail she is a credit to the company highly recommended

M. P.

Just picked up our new car from Alvin Parmar and it was such an amazing experience right from the start of placing an order to the handover!! He is a great asset to the company and really appreciate the great service he has provided over the past years, this is the second car we have got from him mainly because of the service that Mr Parmar has provided.

C. D.

Thank you Anton for making the process of buying my juke and trading in my qashqai as pain free as possible. Having never before driven an automatic I am still learning but every day I,m enjoying the driving experience a bit more.

A. P. (. P.

I want to say a BIG thank you to Bhavick Parmar who has been very professional in providing an exemplary service whilst visiting Nissan. Bhavick has gone above and beyond with his commitment to helping me out with an issue I needed a solution to, even though it had nothing to do with Marshall Nissan directly. Customer care and service takes on a new meaning when people are just genuinely wanting to help you and leave you with an impression of increase. Thank you Bhavick for all of your help, advice and just genuinely being a nice human being.

L. F.

Just purchased a brand new Nissan Qashqai from Nathan at Marshall Nissan. Service was first class from beginning to end. Great communication and fantastic customer service.

R. G.

Picked up my new Micra one month ago and I am very happy with my new car. The dealership is good , the receptionist very friendly and welcoming and I was very impressed with jak and how he treated me in my purchase I was made to feel special , he was very professional and answered my questions, thank you Jak.

D. N.

Visited Marshall’s Nissan in Leicester. Met with Shageed and organised a test drive in a Micra. He was professional and courteous and respectful wearing a mask. Can’t fault him or the car and would recommend them.

D. W.

Purchased a used car, and the team were great, especially Nathan who was our contact. Nice car, good service, really happy.

r. c.

Great end to end experience - car went in for a safety recall initially but the service staff provided free inspection, car wash and I won an Amazon voucher to boot. Thanks Bhavin, Gail and rest of the service team

M. P.

N. C.

Easy parking ,sales person was awesome very helpful from welcoming throughout our visit recommended to new customers 4*

W. M.

Very efficient and friendly service. My car was 3 days within a 3 year warranty so was very happy that all their work came at no cost. …

D. N.

P. M.

Really good Nissan dealership that is very well run. Sells used cars also.

M. P.

Brough a bow x3 with the help of sales man sam tucker, great guy and would highly recommend them, thank you

K. T.

D. D.

A big thank you to Sam Tucker at Nissan. Excellent service from start to finish. Nothing was too much trouble, went above and beyond to make sure I was happy with my car. Always on the other end of the phone and there to help when needed. Thank you!

O. C.

Working with Nathan smith & Mark Rees was an absolute pleasure! Nathan is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who was extremely patient from start to finish. Mark was so knowledgeable and helpful when asking lots of questions. I highly recommend you talk to Nathan & Mark if you are considering buying a new or previously owned car.

G. O.

Amazing service from Nathan Smith and Mark, recommend him all day long. Loving it.

R. Y.

Had a dpf issue with my qashqai so thought I'll save a few pounds and take to my local garage. After much head scratching and no solution decided to take to nissan Marshall fearing the worst. Well, I wish I went there in the first place. They diagnosed the problem straightaway and replaced the blocked pipe and the issue had gone away. The price quoted was lower than expected and the service first class- shout out to Richard and Bhavick for keeping me informed. Will be bringing back my car for any future repairs and servicing for now on

A. B.

Great service from Anton Wade. Made sure we clearly understood the options open to us. He was a pleasure to deal with. A credit to the Leicester Marshalls Nissan team.

D. M.

I recently purchased my new vehicle from this dealership and I was very impressed with the level of customer service. My options were fully explained and without any hard sell from the sales executive Nathan Smith. PS go into the showroom and take a glance at the new Qashqai that are amazing value for your money.

i. e.

Very happy with the customer service provided by Anton, bought a CLA from him and was happy to help with any questions. Easy process with him and very pleased with the car!

T. P.

First long journey with my Leaf, and this dealership made it easy to charge my vehicle. Mark who was so pleasant and thoughtful, assisted us with the charging. I'm very pleased with this particular dealership, and hope my experience will be similar at every dealership. Keep up the good work Marshall Nissan!

H. M.

Jak was fantastic, his customer service and knowledge base was great, he was patient and helped us to find the car that suited us. The team there were all really friendly and I would recommend Marshalls 👌

A. H.

I recently purchased a used Audi A5 through Marshall Nissan. The service was fantastic throughout, and my sales representative Nathan was more than helpful and very friendly.

R. R.

An excellent service provided by Sam Tucker. My daughter had a test drive on a Nissan Juke. Sam Tucker arranged a test drive at our convenience. Explained in detail about the car. Very professional indeed. Although we did not buy the car, but the professional service provided was second to none. The atmosphere inside the showroom was also friendly. Just brilliant, Mr Tucker. Thank you. Mr Raj Rajani.

j. c.

Just recently purchased a car from this Nissan Dealership and received nothing but professional advice and brilliant customer service. Thank you Nathan for making it an easier customer journey for us.

A. T. T.

After many months of visiting dealerships and being made to feel unwelcome and not taken seriously, it was a breath of fresh air to be greeted by Jak at Nissan Leicester. The service he provided from start to finish has been outstanding, including the after care he is still providing. It is easy to see how much he values his customers, we hope to continue to use Jak for many years to come.

S. H.

Excellent service from Marshall Nissan in Leicester as decided to get my new car through the Motability scheme. Had used a different dealership for my previous car but they did not have the model I desired. However, being warmly welcomed by Alvin Parmar, my friend Ann and I felt like honoured guests. Alvin helped me with choosing the car which I am very happy with being the Juke, which I collected two days ago. Nothing was no trouble and I never felt rushed or pressured. Very happy with my new car just need to think of a name for her now! Thank you Alvin for your patience, friendliness, and professionalism, and also thank you to the rest of your team for presenting the car so brilliantly on the day. In addition, Alvin kept in regular contact after I ordered the car and was very prompt when dealing with any queries I had. I would have no hesitation in recommending Marshall Nissan Leicester to my friends and family.☺️

D. C.

The Gentleman on Service Department, mr.Bhav was so geniun helpful, and customer oriented! Menu thanks , for helping me whit theweel lock nuts removal..)):: On the other hand, -they reception lady, she was so complicated, so disinterested, making it such a big deal for such a small ,fixable thing in a hudge aperational issue when it shouldn't, making me to come on other days for a 5 minutes, job , before 15 min. to closure, that I Hoppe when she will inconter her self others she will realize how to treat and healp a human being and a Customer.... I don't understand why you put a lady on the service dep. Instead a man which is more practical, and more experienced...🤔

S. B.

Thank you Anton Wade for a straight forward and pleasant sale. Very friendly and easy to talk to. Made my experience very comfortable. 😊

s. w.

From the moment we walked in to Marshalls we were warmly welcomed and communication was excellent by all staff. You can see happy staff at work. Mark Rees was the Sales manager attended to us as a family. He was professional, informative, no pressure purchased, he listened to our needs and helped as to make the right choice to suit our budget and interest. Mark was thorough with sorting out of insurance and covers for the new car and finance on the same day and arranged car pick up in few days time. We were pleased with part exchange as well. When I had problem at work an the day of picking the new car up. Mark was flexible and reliable and sorted out a different time for me so I am not rushing around. Car was ready on arrival and again all documents he thoroughly checked although I was late he did not rushed. Another 5 ⭐️for you Mark Rees.

H. W.

From the moment we walked in to the moment we left jak was brilliant. We never felt pushed into buying a car that we didn’t like a car came round that was perfect for us, very impressed with the emails out of hours much appreciated that even out of the office you are always thinking ahead. One issue when collecting the car which he sorted out of his own pocket which just goes above and beyond anyone else. Don’t stop what you are doing you are brilliant at your job.

S. W.

Just bought a new Nissan Leaf. We are very impressed with the car which is a pleasure to drive. The staff are polite, professional and really knowledgeable. In particular we would like to single out Ken James and Mark Rees who went out of their way to ensure that everything was perfect. Thank you.

G. G.

Having just purchased a Nissan x trail from walking in the door talking with Kenneth James the salesman everything was explained very well test drive sorted very easy vehicle was prepared to a high standard on collection vehicle equipment explained very well. Was also told if I have any problems in transferring my private number plate Kenneth would be willing to talk me through the process which I thought was very good of him. Also staff were very well presented in the showroom. Good experience hope to use again in future thanks Gary grieff

O. C.

S. S.

Bought Qasqai from Marshall, Sam Tucker made the whole process so much easy and was in touch throughout from getting the car ready through delivery. Highly recommended!

A. H.

Welcomed by Richard at the front desk. The whole experience was handled very well, with clarity and friendliness. Excellent service

R. S.

Excellent service comfortable waiting area great staff who kept me updated on how my repair was going and endless offers of free hot drinks great experience thanks to all at Marshall Nissan 👍

R. C.

The booking for a sevice and mot were excellent, but moving to the parts department it was not as we wanted to order something they were having trouble with there computer we left our name and phone number said they would ring back never did.

S. C.

When purchasing my new vehicle I dealt with a gentleman by the name of Mark Rees. He was attentive, patient and extremely professional. He made the ordeal of purchasing a vehicle an absolute pleasure. The whole experience was made so easy and the rest of the Marshall Nissan team made me feel very much at ease. Well done all.

K. L.

Great experience with this dealership and would recommend them to anyone. Our whole purchase journey was made smooth, simple and really enjoyable by Sam, who was exceptional. No question was too much and even at the end of the day when they were closing up, he told us to take all the time we needed till we felt completely comfortable with our new car. Himself and Mark were fair and transparent with the nitty gritty financial discussions, and very warm and welcoming. They are an extremely personable and knowledgable team who I’d happily return to over and over.

a. d.

Great experience with this dealership. Anton was professional and helpful throughout the sale process.

A. J.

I purchased a used Nissan Juke for my wife and would like to say a big thank Kenneth for the smooth transaction of buying the vehicle. The staff are excellent, they're very friendly, helpful and understanding of what was required by us. Also a big thank you to Mark as well he was very helpful too. I would recommend a visit if your in the market either for a new or used Nissan Excellent service keep it up.....

G. D.

Excellent customer service great value for money would recomed to others.will be back next year thanks

T. K.

Many thanks Nathan, Anna and Mark for your attentive help with our purchasing of a Nissan Micra. Nathan was particularly helpful in all matters concerning the sale. Couldn't ask for better service. Well done.

N. C.

Easy parking ,sales person was awesome very helpful from welcoming throughout our visit recommended to new customers 4*

t. a.

Had a great experience with this dealer. Mark and Nathan were particularly awesome - very helpful, considerate and open from start to finish. I would recommend their services. Well done guys 👏 👍 👌

J. G.

Excellent service when buying a car from them and nice to deal with. Sam Tucker was our sales exec/dealer and he was great to deal with, really nice guy too.

R. W.

Friendly, helpful staff. Attentive to customers requirements. Car gets washed after each visit. They go out of heir way to look after their customers.

Just collected our car from the garage, friendly and professional service. We are very happy with the service we received from Mark Rees and the team at Marshall Nissan Leicester. Good luck to you and your colleagues under the new ownership!

R. J.

Excellent customer service received from Bhavik and Gail at front desk. Really efficient and kept me informed at all time on the progress of my vehicle. Felt welcomed and looked after. Thank you all.

C. F.

If I were to quantify my car buying experience at Marshall Nissan it would be very easy, Simply Amazing. They are a very professional, caring, friendly and supportive company. My special thanks go Jak Green for all his help, advice, patience and friendly chats. I wish you well in your career and in life. Thankyou

S. C.

Just purchased a Juke from Mark Rees at Nissan Leicester. He was fantastic and very attentive throughout the sale. Its been an enjoyable experience and Mark even arranged for the car to be delivered to me as we are a long way from the dealership.

v. l.

A visit to nissan & spoke to Mark excellent service so helpful & friendly nothing was to much trouble. Thank you.

M. M.

Mark at Abbey Lane sorted out a replacement tyre for my wife's car today. Brilliant service, courtesy car and good price. Mark was very professional and went above and beyond with his customer service after we had to change the appointment at short notice. Always had good service from this dealership and currently on our third car from them as a result. 👍

M. J.

We had booked in for a test drive for a new car with Mark but he was busy with another customer which overtook our appointment with him. This wasn't his fault but he remained professional. Mark was very friendly and made sure we were looked after and asked Alvin to arrange for our test drive so we didn't wait any longer. Alvin was very informative, friendly and patient and gave us good advice on the car we had chosen. Mark was very good as he did a follow up call to see if they could offer any of their services. We would highly recommend Mark and Alvin at Nissan for exceptional customer service.

A. J.

Wow the guys at Nissan Marshalls went above and beyond, I broke down on their entrance looking for a charging station for my courtesy EV, Jak came out immediately and helped me get to a charging point, they then offered us hospitality and offered their fast charge after using their lower wattage one! If this is service to a stranger in need, then for sure this is the place to buy your next car from!

M. P.

Brough a bow x3 with the help of sales man sam tucker, great guy and would highly recommend them, thank you

G. O.

Amazing service from Nathan Smith and Mark, recommend him all day long. Loving it.

D. W.

The salesman we dealt with was Sam Tucker. He was really friendly, helpful and was very considerate of our requirements and needs. Highly recommend Marshall Nissan.

P. M.

Really good Nissan dealership that is very well run. Sells used cars also.

C. W.

My car has had to spend a lot of time in the garage at no fault of the service team. I just wanted to say how much I appreciate all the help and especially to Gail who has had to put up with me so often. She is noting but professional, and went above and beyond to keep me up to date each time it was in.

p. p.

Friendly and helpful service. Nathan in particular was great, very helpful in explaining the process to a first time buyer and helping me finally get on the road.

g. r.

Service dept always happy to help and smiling 😃, all friendly and you can have a laugh which always helps. Keep up the good work 👏

D. S.

Booked my qashqai in for replacement sensor on warranty and general diagnostic check. Richard and the team were excellent with keeping me informed and the video updates were really good. Highly recommend

C. W.

Just bought a used car from here and dealt with Craig. Being a young-ish woman I was a little nervous about buying a car for fear that the salesperson would be patronising and pushy with a “hard sell” approach but Craig wasn’t any of these things. He was friendly and patient and gave me lots of info without pressuring me at all and made the whole experience straightforward and really rather pleasant. Thank you Craig!

A. O.

I have today just taken possession of my brand new Qashqai under the Motability scheme from Nissan Leicester and under the guidance of the Motability sales rep, Mr Alvin Parmar. I can find no fault with the service in what are very difficult times. He has been a shining example of wonderful customer service and nothing was ever too much trouble. Excellent communications from start to finish, going above and beyond. I would like to thank the team again for all their much appreciated support. I would recommend them with no hesitation..oh and my new car is absolutely gorgeous 😁

V. S.

I have just purchased a nissan qashqai from marshalls in leicester, the sales guy, Craig hogben was very professional, polite and helpful. He helped me choose the right car to suite my needs and I couldn't be happier with my purchase also Anna Dennis was extremely pleasant and helpful too.

D. F.

We have collected our new Mobility car today from Nissan Leicester and have to give the whole Mobility Team a 5 star rating! Alvin merits a special mention as it is he who deals with us mainly, 5 stars AND 10 out of 10 for Alvin! Alvin has looked after us for a good few years now, we have found him to be always friendly, considerate, efficient and fun! And a special thank you to 'The Dancing Girls''

n. B.

Very happy with the service I received, from Anton Wade & Mark , brilliant customer service and very friendly approach, very happy

V. V.

Excellent service - thank you Nathan Smith for making it so easy for me , going through the whole process of purchase , taking due care of all aspects of the car , and purchase agreement etc .

N. S.

Dealing with Mark Rees for the purchase of our Nissan Navara, Mark was excellent to deal with and very pleasant towards us, explained everything to us in great detail, wonderful to deal with and we are delighted with our new purchase.

B. B.

I would just like to thank Richard from the service department for his great customer service. My car was booked in for a diagnostic as it had a issue. From start to finish Richard was great. He kept me informed what was happening to my car, and what the charges would be. He gave me great advice on what would be the best and cheapest way to fix the problem. I have always been a person that is not comfortable to go to dealership, as I think they would rip you off. But my experience with Richard has made me change my view. Thanks again Richard. Bobby

F. A.

Went to enquire about a Nissan Qashqai. The level of service provided by Craig in the sales team was amazing and very professional.Would also thank Richard Booth for his outstanding service.

i. ?.

Pricey ,couldn't get a straight price from the staff on a part and fitting ,so bought the part and went to my local garage to fit it

E. T.

Great customer service, very happy with my quashqui! I dealt with Nathan who was very professional and wasnt pushy in anyway would highly recommend!

A. C.

We had been to Leamington Spa to see a Juke that we had seen online but weren't happy with the vehicle when we arrived. The salesmen said he would be able to sort the issues for when we go and collect the car. We drove to Leamington Spa again, but the issues hadn't been resolved so I got a refund for my deposit. While on our way back to Leicester, we decided to go to the Leicester garage reluctantly due to the bad experience we had received a few years ago when buying our first Juke. On arrival we looked around the forecourt but couldn't see anything that court our eye. Richard came out with his manager and asked if we were looking for anything specific and what our budget was. We explained exactly what we wanted, to which he replied one had come in only 2 days ago so hadn't even been cleaned. He brought the car round and we took it for a test drive, on return we pointed out a few issues (cracked light, dents, alloys, missing service and window seals). He promised that these would be resolved for next week when we arrived to review it. On arrival the next Saturday, Richard met us on time and showed us the car. The standard of work was brilliant and couldn't be faulted. We agreed on the price advertised as I believed the standard of work and amount of work was amazing. I cannot fault Richard, and hope that the birth of his child which is due any day went well! If you could pass on my praise and believe he is a asset to the showroom. Thank you again.

T. A.

Only spoke to Shane over the phone due to lockdown but was treated very well only took a couple of weeks for me ordering to delivery very satisfied with my new car and the service was excellent would buy from here again

Excellent service. Polite and very kind staff. They let us borrow their cables for the electric charging point free of charge.

T. B.

Alvin was a superstar and made the whole process of organizing my car easy and stress-free from start to finish. Can't recommend him more highly. Thank you so much.

J. S.

No problems with work done on the car, staff very friendly

R. G.

I recently made enquiries about Nissan , a car that i would not have even considered, let alone consider a motability version for my relative. We were provided with Alvin Parmar's details as apparently he had helped a friend of mine who was eulogising about how Alvin's customer service was second to none. So we called him and gave it a go. Initially he was not able to speak with us as he was busy, but within a few hours he called us back, apologising for the delay, bearing in mind he was already with a customer, so the apology was not required. Anyway, I advised that I was not a Nissan fan but that my relative was very interested. Alvin explained everything in great detail making sure that at each stage we understood what was being said. There was no hard sell and at no point did he push us for committment. Alvin just went through everything and once he finished, he simply asked us if we had any questions and that a decision was not requried immediately. Infact he asked us to think about it overnight, especially as we were not existing Nissan owners or ever owned a Nissan and so he wanted us to be sure. However, the way Alvin spoke with us was with the utmost respect and making us feel valued throughout the whole time. My relative wanted to buy the car immediately. That was the impact of Alvin's customer service. I personally have worked within the customer service industry for over 36 years and Alvin is one of a very few elite individuals that provide the customer service of yonder years. Nissan should be very proud to have him as an employee. Thank you Alvin for everything, it is a shame that the pandemic does not allow us to meet up but I will certainly be recommending to you forward. Many thanks.

S. R.

Richard on Service Reception is always very polite ,freindly and informative and carries out his work in a very professional manner .

D. H.

Recently had to take my Nissan Quashqai in to Nissan Abby Lane. My expirence with the staff at the service desk was second to non. My car had to be kept in for longer than first anticipated, but due to currently family circumstances I needed a quick turn around on the car, but Richard at the desk went above and beyond and made sure that even at the short notice I wasn't without a vehicle with little stress.

k. y.

Bought a car a few months back from Kenneth. He was really lovely and made the experience really easy and straightforward. Would highly recommend this dealership, all staff are wonderful.

l. t.

Absolutely fab u lous as Craig reval horwood would say.And also to say thank you to Alvin he was an absolute treasure score out of 10 I'd give him a 20 well worth it lovely cheerful gentleman linda

C. M.

I've been a motability customer with Nissan on Abbey Lane for the past 18 years, we wouldn't go anywhere else.. The service we receive from the Motability operative here is exceptional, nothing is too much trouble, we've NEVER had anything but a superb experience here, the front of the dealership is always well presented, clean & very tidy, the showroom is spacious, very clean, the reception area is well kept, a well kept waiting area, comfy seating, drinks machine, magazines. All in all we'll recommend this car dealership until the cows come home...Mr Alvin Parmer is the motability expert, & we'd give him five stars as well as the rest of the business. . . .

R. A.

Very helpful. I adore the new Ayila-EV

W. D. P.

Thank you lovely Gail and her lovely work colleague at the service desk. Very helpful and professional , I've only recently had the car which there was some minor issues that have been sorted 👍

J. m.

Car as been in today for my free winter health check excellent service apart from the 2 lady members off staff having full blown argument in the show room that was full off customers not very professional

r. a.

great staff. friendly atmosphere, if you want honest advice and to buy a car from genuine approachable people then visit this dealer.

S. M.

Purchased used Hyundai in December from salesman Vish. Management was also very helpful and spot on. Professional, helpful and ready on time. Courtesy call to make sure I was getting on okay with the car. After a previous bad experience buying a car elsewhere I was very skeptical buying another used car but I couldn’t fault the experience and a few months on I’ve had no issues. Thank you for your great service Shannon

G. C.

We are due to collect our second Qashqai from Nissan, Abbey Lane, Leicester. The service we have received has been second to none especially from your representative Mr. Alvin Parmar, His technical knowledge, efficiency and polite manner make dealing with him a pleasure and we would recommend Nissan Abbey Lane to all our friends and family. Thank you Alvin/Nissan

M. S.

Just picked up my lease car from Nissan Leicester - and this is my second one from them in the last 3 years. I always find it very polite and personable when visiting Nissan Leicester; particularly Anna Dennis who completely went the extra mile for me to ensure I got the car and deal that suited. Excellent customer service and she ensured everything went to schedule. Thanks to Anna for looking after me! Much appreciated. See you guys for my third lease car in a few years!

R. H.

Visited the service dept yesterday, everyone was very polite & i received a good level of service, car was also cleaned on my return, very happy, thank you all.

M. H.

To say we are delighted with our new vehicle, is an understatement & we have greatly benefitted from Mr Alvin Parmar (Motability Specialist/Manager) knowledge, wisdom & professional expertise throughout the 20 plus years we have loyally graced the Nissan Leicester showroom. He is such a warm, friendly, caring, courteous & compassionate person, who always goes the extra mile to ensure his clients are completely happy & satisfied. It’s a sheer delight to conduct business with this gentleman, with whom we have complete confidence, faith & trust. Even in these challenging times, it’s so refreshing that there are still a few “good old-fashioned quality” sales personel such as Alvin Parmar, who always regards the client/customer with such great respect & regard. The feeling – I assure you - is mutual. It is our sincere hope that all members of staff within Nissan Leicester, have a similar ethos as Alvin Parmar, as they could only benefit from his expertise & high professional standards. If members of staff should choose to move on in their careers within the motor industry, we feel they would benefit greatly & improve as a whole, with Alvin Parmar’s guidance/influence & expertise at the helm. The reason we have been so loyal to the Nissan Leicester dealership is not just because of the vehicle we chose, but because of the mutual respect & camaraderie we have established over the years with Alvin Parmar. We are always treated with utmost respect, warmth & consideration & we are valued as individuals, as opposed to numbers – which is something we have personally experienced at other dealerships. Alvin Parmar is a diamond & an asset to any company who employs him.

J. C.

I have today collected my new Nissan Juke which I found to be beautifully presented and the handover with Alvin Parmar was excellent in every way, infact everyone in the garage were so helpful and very friendly all in all the experience was exceptional. My thanks to all concerned and Alvin was just wonderful

d. h.

fantastic team, Jak Green the salesman was excellent very honest polite & caring talked us through everything we needed to know, answered all our questions, would 100% recommend this team :) love my renault clio thanks Jak :)

S. R.

Excellent service - seen to immediately, professional, oil checked and sorted very quickly whilst I waited on a comfy chair.

M. H.

Absolutely excellent service from mobility manager alvin ordered brand new juke from mobility in feb time but due to covid and parts not been made had to wait,but this guy kept us upto date with video and phone calls each week,eventually we picked car up on my wife's birthday and Alvin went the extra mile and gave wife a card and a dozen cup cakes,made her day,can't praise this place enough,and the new juke sooo nice to drive.

K. S.

Extremely impressed with the customer service received today, Bavit was really helpful and resolved the problem promptly. Happy customer. Thank you.

R. A.

Came into the showroom with a query about a new Captur. Spoke to the chap in the corner just as you come in who informed me that they were closed and that he could only chat to me remotely. He took my contact details and gave me a call within a few hours. Very Polite and courteous service.

J. C.

I really enjoyed my experience at Nissan.. Alvin thankyou for all ur hard work helping me choose the perfect car for my family.. fast and friendly made me feel involved considering very difficult in the current pandemic.. thankyou so so much 10 out of 10 love our new car 🚗 ❤

A. H.

I was served by Alvin Parmar. He gave excellent customer service. He listened to our needs and recommend a car that fit our needs. On the delivery day It was very quick and we were also offered coffee. Very welcoming.

V. L. G.

Brilliant super quick , proper fix excellent customer service.

P. B.

Just collected my second motability QashQai, I cannot fault the excellent customer service, my motability specialist Alvin, kept me updated on progress of my vehicle, and everyone I dealt with at Nissan Leicester, were always very helpful

p. m.

I took my vehicle into Abby lane for its service yesterday, the service I received from Gail and Richard was excellent very professional. The service was done on time and also very professional. THANK YOU ALL .

B. W.

I contacted Renault a couple of days ago and was fortunately handed over to a lovely salesman, Shane. He was polite from the get go and although I made the decision to not go ahead with purchasing a car, (which was purely based on personal reasons) if my circumstances were different I would have 100% been a very happy customer. Thank you to Shane for being professional and helping me to decide on what I would like to have in the future.

M. W.

I purchased a nissan qashqui with my partner from jose all the transaction was done by telephone and via there website there service was from initial enquiry to delivery baring in mind i am 125 miles away from leicester, was fantastic including the way they handled a follow up enquiry from me regarding servicing, the sale was completed from a Monday by phone and delivered to my partner fully valeted and a courteous driver explaining all at the handover and the collecting of her part exchange by the thursday , 1st Class service,from i believe a top notch dealer whom delivered everything they promised ,they offered me the best priced qashqui i could find from a reputable dealer and the best part exchange deal . Thank you to Jose and Richard. Brilliant Service

T. B.

Really helpful explained everything tried to get everything to suit what we were looking for extremely friendly

I. W.

Organised. Covid safe. Friendly welcome/greet by staff member. Easy access, needs careful parking manoeuvre in limited space/bays. This is also the Renault dealership.

N. N.

We went in to Nissan Leicester late on a Sunday afternoon to look at and test drive a Qashqai and were worried we would be too late, but Nathan was fantastic in accommodating us and really put me at ease during the test drive (which was a little daunting at first as I'm used to a much smaller car). He spent time talking us through all the features and letting me test the cameras and sensors in the car park as both were new to me. Most importantly he didn't go for the hard sell and wasn't pushy or aggressive, just very knowledgeable and friendly.

D. F.

Went to the garage today and dealt with Sam & Mark today, they were so friendly and definitely a credit to your business! Thank you!

J. S.

I would like to say I’ve been with Nissan in Leicester for the last 15 years 9years as Nissan customer and6 years as a Renault customer before it became Nissan the reason for this is because I get a good friendly service when choosing a new motorbility car I always get friendly advice from my dealer who helps with everything I need I would go as far to say he goes above and beyond and even when I have my car he is always willing to help with anything he treats us like we are part of his family this why we always use Nissan and don’t go anywhere else because when I’ve looked elsewhere I don’t get the same standard of service as I do at Nissan and this is down to Alvin parmar so thank you Alvin for everything .

V. B.

Lovely experience of buying my nearly new car, thank you Miguel and to the number crunching manager..sorry, don't know your name but you gave me a lovely experience to buying my car 🤩

T. M.

It was a good and nice place and the sale people was so kind and I would like to thank the mobility manager Alvin parmar for his help in makeing it easy and he was very helpful and I would give him 10/10 for all wat he done and a big thank u to Alvin

A. T.

Jak and Mark sorted my partner out with a cracking new Juke. Class lads couldn't be more helpful. Would recommend to anyone!

H. B. T.

Motability Specialist Alvin, is an absolute Hero. He works really hard, on every sale, to get the very best for his customers. Thank you Alvin, that's 6 years you've had a positive effect on my everyday.

A. S.

Brilliant service from start to finish and thank you to Sam for a hassle free purchase.

r. n.

Recently got a new car, was assisted by Alvin, who was an absolute star!! Very helpful and a joy to be around. Thank so much again Alvin !!

N. N.

I'd endorse Nissan Leicester because they covered all my need from buying second hand car and doing part exchange. Mark was very chatty and new his stuff well.

R. O.

After my recent dealings with Nissan Leicester, I can honestly say that there whole team were excellent, but Alvin was outstanding! Thank you..

L. l. X.

Excellent service Sam Tucker was 10 out of 10, brilliant help and support.Andrea

V. L. I.

Picked my brand new car up today and I have to say what an excellent service I received from Shane. Right from the start he explained and recommended things, without being pushy at all, kept me informed all the way through from the start of the sale to me driving my new car away today, I loved the progress videos too. I cannot recommend him highly enough. Thank you so much Shane, you are an absolute credit to Renault.

P. S.

Hi I would like to to say a massive thank nissan & especially to Mr Alvin parma, I honestly can not speak highly enough about the service, I received from day one I will definitely be recommending nissan and Mr PARMAR to many friends thank you once again 100% over the moon 💙

P. S.

Very pleased. The service I got from Alvin was first class nothing was to much trouble. First class service from start to finish. Thank you.

E. H.

My experience has been really good , I highly recommend Alvin , he has been efficient and what a great sense of humour , he not just been really informative but also made me feel I can ring him anytime with questions, thank you .

a. m.

Bought a Nissan qashqui and Jak and the Nissan team were amazing 👍👍 Excellent service and love the car Jak thank you for all your help

d. h.

Excellent service.alvin parmar very professional and knowledgeable. Made everything so easy. Thanks Alvin

C. P.

Staff lovely, nice choice of cars. But didn't like being told i could save more money in 4 months, waited that time and not being able to save any.

S. B.

Lovely and friendly staff. Really helpful and take good care of their existing customer's. I can't recommend thrm enough.

H. D.

Good for used cars price compatible and good service

d. U.

Excellent service never have a problem with nissan

N. M.

Bought a leaf from a different nissan dealership but they were happy for us to use the charger here for free. Flat to full in about 20 mins. Friendly staff, free coffee too!

R. W.

I bought a car the after sales is amazing

G. A.

Bought our daughters car from here, no pressure selling, went out of their way to help us a pleasant change from other car dealers. I would buy another from here tomorrow money permitting.

Came in to Nissan Leicester for a recall on my car and Gail got my car in straight away as we have a little boy and the car was done within an hour, fantastic customer service

j. e.

im very happy with the salesman in Nissan he was so helpful couldn't of done anymore for me thank you for the amazing service and your time to help me pick my car thank you for all your help i couldn't be more happy with my new car

G. K.

Great service, very friendly & helpful.

I. S.

Car park full took ages to find a place to park. Parts staff extremely helpful

A. S.

Wonderful customer service, but unfortunatelly i coulsnt get what i wanted.

s. b.

Nathan Smith was a big help in choosing my fantastic car. Thank you

T. P.

Taking delivery of my new Motability Qashqai went like a dream. Alvin Parma’s was so helpful, courteous and friendly and made the changeover really easy in spite of the Covid-19 restrictions, thank you.

c. s.

Thanks very much Chris and Rodney for all your help on advising me on parts for a customers car, Its great to finally see a main dealer willing to help without expecting a sale. These guys are credit to your company , many thanks again .... Andy @ tyre medics

P. S.

Wanted to give 4/5 stars.Experience when looking at the cars and buying my car was fantastic. Staff pleasant and patient as I'm not the best at making decisions. Got a fantastic car for a good price and was able to pick it up within a couple of days. However after service has been poor. I rang one morning got told would get a call back, no one called so called again to be told to ring next morning. Rang the next morning sales advisor said would deal with my problem and get back to me its now 2 days since that call and I haven't heard anything. Seems like they happy to sell cars but once they've sold you one they don't want to know.

S. S.

Excellent service and a very warm welcome. Went in to enquire about motorbility and to take a test drive. Very happy with the experience overall - so much so that we decided we didn't need to look further afield for what we wanted.

G. S.

Always a pleasure chatting to Richard and Gail

S. B.

Booked my renault in for a 're call.. when booking the appmnt young lad was very helpful and explained what was been done in my car. When I took it in for the repair same young man served me, quick, efficient and had my car ready for me in time for when I needed it. They even cleaned and hovered the car for me, very impressed as wasn't expecting that. Overall very happy with the service. Thank you

C. S.

Bought a new car from here recently. Couldnt fault the service and ease of the purchase. Kept us updated with progress and were really helpful.

L. B.

I wanted to view some used Renault cars. However, due to Lockdown rules, sales assistants were unable to give me personal assistance.

M. L.

I like this place. I had a lovely welcoming by the receptionist. She was eager to help, very polite and friendly. Thumbs up! Keep up the good work.

S. L.

Very efficient service. Considering leicester in lockdown again, they had everything under control.

P. D. D.

Always friendly, booked my van in for a service. Let's see if it all goes smoothly

A. G.

Unfriendly, unwelcoming. Must have caught them on a bad day with a mood. Needed to use the charger.

N. S.

Nissan/Renault Leicester Great service. Thanks for your understanding & help

M. R.

Mark and Ken were great, polite and very helpful, overall a great experience.

p. y.

This is a 2nd year update having contacted renault Leicester to do a mot and brake flush on my kadjar this garage is the best I’ve ever been to for service.Gail on the service desk was very efficient and kept me updated thro the time I was there and very friendly too.while waiting for my car to be done I spoke with several members of staff in used and new car departments who are nice people.Nothing is too much trouble for any members of staff there.well done renault Leicester.

G. B.

Great service from Salesman Craig, great service from Richard the Manager and great price for my Renault, highly recommended.

m. j.

We found a car we liked on internet and booked appointment for next morning when we arrived we were greeted professionally and offered drinks the car wasn't quite ready but we were put at ease by Simon and the sales manager straight away and agreed to go back at lunchtime when we got back Car was pristine. And me and my partner pretty much decided to buy it however Simon insisted we went for a pretty long test drive which we did as the car was a Vauxhall and the service light was on they advised we didn't take car until they had done full service which they are in the process off doing I can't thank them enough and would recommend this group off people and the garage very highly at no point did I feel pressured in anyway and everything was explained to us in full detail however we already had the money so didn't need there finance a great experience from start to finish

C. H.

Fantastic service from Renault Leicester, finding a fault that two other dealerships couldn't. Best in the Midlands - all helped by superb customer service department that can deal with even the biggest problems.

i. d.

Great service here look after you really well but finding some where to park is a nightmare

s. b.

Amazing staff, great welcome , professional services , I dare you to find better

A. G.

Nice staff, nice car, good prices and quality... What you want more?

S. L.

I can not recommend Shane in sales highly enough. He has gone above and beyond helping me in my quest for a car, his knowledge and attitude is a credit to renualt Leicester, it's such a shame other renualt dealerships dont have a shane! Renualt are extremely lucky to have such an amazing staff member, I hope they appreciate him as much as we do. Cheers Shane.

K. C.

The staff are very helpful and friendly and kind they treat people with respected so that is why i am giving them 5 stars cause they are really friendly and kind hearted they will help u as much as they can keep up the good work Nissan lovely staff

G. H.

Staff are brilliant friendly and careing no complaints..

M. B.

My wife and I have been customers of Renault for many years and the level of service just keeps getting better. We were looked after this time by Shane Ainscough and previously Chris Brewin. These staff are fantastic. Professional. Friendly and always showing the time to listen to our requirements. Well done Renault and thank you Shane and Chris

H. M.

Recently called to query a few things about a Clio, Kenneth was a tremendous help with everything, definetely reccomend :)

S. B.

Hi my name is Ms S Birchenall and I would like to say that I had a nice salesman and he explained everything very nicely to my sister 👍. So all l can say is goodbye for now and I will some more details about my city later ok 👌. That's all for now yours faithfully Ms Sue Birchenall 😉.

u. d.

Nice staff and good car on sale free coffee too

S. P.

Spoke to Mark. Excellent service.

Amazing customer focused staff!A pleasure to deal with!Again many thanks Mr Hogben!

G. H.

Service department very polite efficient and helpful

S. J.

Excellent service start to finish. Richard (reception) professional, clearly experienced and informative.

J. T.

Very helpful people. Though some of the models wjich they manufacture they could not help me pn that because they did not have the information. The models I wss concerned with was the Nissan NV200 and the Nissan NV300 swb. As that section was not open. Otherwise they did try their best God bless you.

D. C.

Went to take a friend to look at cars, staff very informative and helpful

H. A.

Great dealership - clean, friendly and genuinely helping sales staff - do check them out for your next drive

B. b. “.

Very well looked after, happy with the customer service so far 👍

S. A.

Looked at their Duchia cars but will pass on them as they remind me more of the cars I had about 20 years ago.

C. J.

Fantastic service, courtesy car, efficient and excellent customer service, pleased with all aspects. Motability set up and well catered for in respect of choice of car.

L. C.

Friendly great professional staff

S. A.

Nissan recall me for airbag I went there reception desk no one to attend customer and it's aprox 9:30am after 10-15 minutes someone ask why I there when I said the reason that person told me to wait after another 10-15 minutes someone attend me take car key said after 3pm car will be ready to collect as soon as car ready they will call me I waited for their call they didn't call me I have to call them and it was 4:30pm no response I went their they said car is ready give me key point where my car is park in car park didn't explain what works they have done Just feel like I'm unwanted customer for them not good experience never step in for anything again

Shane was brilliant , answered all my questions and couldn't be more helpful.

J. M.

Great, efficient service from a good dealership, with a special thanks to Craig Hogben whom was extremely helpful. I look forward to dealing with them again.

Good cars, free coffee. No complaints

P. h.

Nissan, helpful and informative staff access to Renault in the same building all the staff are friendly and eager to help and on top of that Free tea and coffe.

P. S.

Just bought a new Qashqai from the company and the sales staff Annie and Emma have been very professional, they beat all other competition for price, yet to evaluate after sales service.

J. S.

Went to try out a car covid restrictions in place not too busy

B. T.

Great customer experience

S. C.

Good friendly staff and a quick reliable service on my vehicle.

M. A.

Very helpfully staff especially matthew cheers

J. L.

Can you let me know 2018 Nissan Qashqai tekna plus 1.2ltr tiptronic model available in your showroom or stock.

g. b.

Friendly staff easy to talk to. Helpful and polite.

A. R. V.

Very professional and friendly and helpful staff. They also give a free car wash and diagnostic

S. W.

Great service. Very helpful. Highly recommended.

P. L.

Very helpful people will try everything to help you

L. W.

Good service fast and efficient

r. m.

Recently purchased a new Qashqai on a PCP sales staff were excellent in providing a great price & service ,would not hesitate in recommending them.

L. C.

Went into to discuss purchasing a Renault Zoe. The sales person Chris was very honest when discussing the different options. Even though i didnt purchase a car from him he wasnt pushy.

I. B.

I took my car to Renault Leicester they said they would service it and valet it inside and out in 2 hours it took a bit longer 2 .3/4hours a bit disappointed .washed outside still wet when I received it back and not valeting inside

g. b.

Lots of choice for Renault and Nissan cars. Competitive pricing and straight forward buying process.

N. T.

Good service and prices

M. J.

Clean and tidy, no staff approached so difficult to find out details of car. Would revisit.

7. B.

Just went for a looksee initially, Was impressed by very pro staff and liked the car they showed me, Bought it so Nuff said. Update, the little Sandero has a .9litr petrol engine which thinks its a 1.6 turbo, Very comfy handles light and quick, brakes excellent as are the headlights, air con is useful 5door 5 seater a little noisy on bad surfaces but for less than 7K a bargain.

k. f.

went to buy a used Renault Captur on Sunday 8th March, and was greeted, by Craig, who was very friendly and helpful. we were left alone to wander around and look at the cars available, then we spoke with Craig about my needs and a test drive, to which he arranged. I didn't feel pressured into buying there and then. I am very happy with my car and the service we received. I would go back to Renault Leicester to purchase another car.

G. W.

VERY FRIENDLY PROFESSIONAL COURTEOUS AND PUT OUR NEEDS AS TOP PRIORITY THANKS ALVIN PARMER YOUR A TOP BLOKE THANKS A MILLION

G. S.

Good customer service. Very helpful especially young Kenneth who dealt with my car.

P. C.

Great service for motorbility ..Alvin very helpful and friendly

B. M.

Went to help parents to test drive motorbility car. The manager was very helpful and gave us good honest advise

K. C.

Disappointed. Service is not as it once was . Service desk very helpful but sadly one man trying to do his best and not having enough time to do everything to help everyone

J. J.

Thanks to Jake and Richard for the great customer service at the Nissan used dealership .

G. B.

Nice showroom but finding a parking space is a nightmare. Also it was a struggle to find a second hand car we came to see as it's absolutely rammed with cars plus they've got more in the outside compound which they cannot access on Sundays. Shane saved a day though, he's a great credit to the company. Ordered a car from them but due to circumstances out of our control had to cancel last minute. Once again Shane was very helpful. Will be coming back to purchase brand new on once we ready unless we find better deal through carwow.

C. C.

Brought a Juke and absolutely love it. From start to finish had an amazing experience with everyone being professional, helpful & understanding.

T. S.

Very helpful staff. There is a salesman that looks like Freddie mercury! Lol. I even got him to watch the breakthrough video to see the resemblance!

P. T.

5 stars to GAIL ROGERS on the Service Desk for very helpful, friendly, and professional assistance throughout!

A. T.

Have been a customer at Renault Leicester for several years as I have had my motability vehicle leased through them. Alvin Parmar is the motability advisor and we always found him very friendly and a pleasure to deal with. Would definitely recommend seeing him for your motability vehicle. Cheers Alvin.

N. L.

Friendly enough place wasn’t really keen on a deal. Went elsewhere

J. S.

Very helpful and kind gentlemen, helped us with motability car for my mum. Gave quality advice 👌🏽😊

M. T.

Always great service from Shane.

J. B.

Very good service. Miguel was extremely helpful.

M. P.

Good selection & friendly staff

A. M.

Only had good experience here. Like the team and was happy to buy my xtrail from them.

S. D.

Great customer service 😊

M. W.

Thanks Kenneth for your help buying a new car - highly recommended.

J. “. V.

Happy it was quick and no hassle!!!👍👍

M. W.

Very good service was looked after with clear explanations to my questions. I would recommend them to others

B. S.

Nice people all ways there to help

G. L.

Very busy but also very helpful

D. C.

We chose Abbey Lane in Leicester to look at new cars due to the fact that you have Peugeot, Renault, Dacia and Nissan all within walking distance of each other. All the makes we had shortlisted. Nissan and Renault both surpassed expectations with their customer care and service. Far superior to their close rivals. They were brilliant from start to finish and ended up buying a brand new X Trail which wasn’t even on our shortlist! Shane and Anna were faultless and we thank them very much. Friendly, kind and attentive, even in these strange times. It was a pleasure. Denise and Bruce

I. C.

Helpful and knowledgeable staff.

V. K.

Great service. Mark was great

S. M.

Ok less staff in the parts department

G. C.

Friendly and efficient staff. Very accommodating. Highly recommend.

S. K.

Staff were as helpful as they could be but a lack equipment hampered the service and for my cars m.o.t Renault Leicester could not get the E.V. tires for my ZOE. I could not leave the car their because there was no courtesy car available ( I live in Coventry ) even though this was a pre-booked appointment and the potential need for a courtesy car was raised. I now have a car that has failed its M.O.T. and I have to source the tyres myself!!!!! I will sell my car and have nothing to do with Renault again.

C. T.

Amazing staff and service from all

L. G.

Excellent Service and Staff. Highly Recommend.

l. r.

Awesome service and guidance ... I would highly recommend

C. M.

Good

S. Z.

Great customer service

P. A.

Very helpful and a banging receptionist

A. H.

Brilliant experience and very friendly in this time of Covid

G. H.

Quick efficient service and MOT

L. T.

Free Rapid charger and drinks. A bit tight on car park.

N. C.

Great staff

S. S.

Couldn't be more helpful. Ryan Attwal so very good. Nothing too much trouble.

B. L.

Very helpful and not pushy

P. S.

My experience at Renault Leicester was positive because of how polite, professional of the sales person (Craig Hogben) was not pressure sales and product knowledge was excellent. He is a credit to Renault and his dealership.