Reviews of Sturgess Jaguar Leicester. (Car Dealer) in Leicester (Leicestershire).
Sturgess Jaguar Leicester
445 Narborough Rd, Leicester LE3 2RE, United Kingdom
Description
Information of Sturgess Jaguar Leicester, Car dealer in Leicester (Leicestershire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Sturgess Jaguar Leicester
Sunday
11am–4pm
Monday
8:30am–6pm
Tuesday
8:30am–6pm
Wednesday
8:30am–6pm
Thursday
8:30am–6pm
Friday
8:30am–6pm
Saturday
8:30am–5pm
Popular times
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Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Reviews of Sturgess Jaguar Leicester
C. S.
First time i've been to Sturgess, I can honestly say that the whole experience was fantastic. The salesman Nigel Ford went above and beyond what I expected, which resulted in me purchasing the car I wanted and driving away a very happy man. Customer experience is clearly top of their agenda and they really do lead the way here. A great company to deal with and fantastic staff will ensure when it's time to change vehicles I will be going back.
N. S.
Thank you to all at Sturgess for making my experience so easy and enjoyable. Nigel was engaging and friendly, helpful and knowledgeable, he made the whole process easy and stress free. Ben and Peter were also splendid in their roles supporting Nigel throughout the process.
The sense of occasion on collection was unexpected and added to an already very well managed operation.
Thanks again to all, particularly Nigel, and it’s all true, the XF is ace.
P. F.
Service department reception ladies were really excellent and very professional. Lovely friendly faces, my service was completed and also fixed the rattles in my door casings all completed on time.
A. S.
A great company to do business with. I bought a used F-Type from them and the car was prepared and presented like new, it was even 'roped' off in the show room - a lovely touch. Customer service is fantastic even throwing in a guided tour of their SV range which was an added bonus. Paperwork was all prepared in advance making the transaction as simple as possible. I dealt with Niraj Sakaria who was really very helpful, knowledgeable, and professional. A great experience all round and I have no hesitation in recommending them at all.
M. B.
Have bought parts and have made an enquiry about a used car at Sturgess and I have to say everyone speaks in such a friendly and welcoming manner. Nothing is too much trouble and they speak to you like a real person. Great company to deal with and will definitely recommend and use again for sure 🙌
A.
Dave Johnson and his colleagues were nothing but absolute professionals ! The entire process of purchasing a car was easy, straight forward and transparent. There we no hidden taxes, not yesbuts. I did my part, they did theirs and everyone was happy.
Today I picked up my car. I was explained once again every commitment that I was taking, had my final credit check and there she was !
David sat in the back and guided me on the more not so obvious features of the car then answered each and every question I had at the time. I felt like all eyes were on me. Really, my experience was the closest thing to that utopia image you see in a TV advert.
I am really really proud to be a Sturgess customer!
S. B.
Fantastic, the guy on Service was great, followed by Dan and Steve, on sales very worthwhile trip.
L. C.
Yeah , it's a bit of a journey, took about 40 minutes, was running late for the appointment, but they were brilliant when we did turn up , coffee & a smile
p. w.
I bought a used car from Sturgess this week and I would have to say that the whole process was handled very professionally, very efficiently and very pleasantly. Communication from Nigel, the sales exec, was excellent; I was kept well informed at all stages of the transaction and I received a follow-up call a couple of days after picking up the car to make sure I was still happy. I found Sturgess to be trustworthy and a pleasure to deal with and I would happily recommend them to others.
S. L.
Hi excellent Customer Service for this dealership. Clear communication and handover albeit in Covid world so no test drive. Enjoying my new F Pace and feel secure having Sturgess looking after me. Well Done All
R. C.
I have recently purchased a used Jaguar E-Pace R Dynamic HSE from Sturgess Narborough Road, which although we still facing difficult times was a very pleasing experience, the salesman Daniel Farrell has been extremely helpful during and post purchase, nothing was too much trouble.
The car itself is nothing less than excellent, there were a couple of niggles however, they have been sorted out by the service department with no hassle at all.
Overall the whole purchase and owning experience has been excellent I have purchased from Sturgess previously so it was an obvious choice for me as I have always received an excellent family friendly service.
I have no hesitation recommending the Sturgess Group and in particular the Jaguar, Land Rover division
Thank you.
R. C.
The service we received from Sturgess of Leicester via Mr Davinder Gill was extremely good. My husband and I knew we wanted to buy a Jag but weren’t to sure which one. I don’t know a lot about cars but Mr Gill didn’t ignore me and focus just on my husband. (Which has happened in the past, not with Sturgess). From actually choosing and placing the order. Mr Gill made sure we we’re happy with everything, didn’t rush us. Overall, no complaints and would recommend them for 100%.
L. K.
I have just purchased a Jaguar I Pace and I absolutely love it! Robert Purnell was the gentleman that helped me purchase the vehicle. He made the journey from start to finish seamless and provided support and advice throughout the entire purchase. I would 100% recommend Robert and his team to anyone looking to buy a new car! Thank you x
l. t.
I have just collected my new Jaguar XE from Sturgess Leicester. Following a poor experience at another Jaguar dealership, I was delighted with the service I received. A special thanks goes to Richard Brown, my contact throughout; he is personable, professional and wasn’t at all pushy. I would recommend this dealership highly.
Thanks again!
Ken
R. S.
One of the last smaller dealers, in terms of the building, staff very polite the salesmen went out of his way to show me a car I will definitely go back
M. S.
From my initial enquiry regarding an advertised E pace, every detail was dealt with to my complete satisfaction.
Richard Brown the sales exec was extremely helpful. All aspects of my purchase was dealt with to perfection. Nothing was to much trouble, Richard’s assistance was invaluable. Thank you
T. G.
I have had a great week working with Dan Farrell since deciding last Saturday to buy a new car. I have taken delivery today and the whole process was effortless. I love my new car. The service and even the welcome from everyone I met was above and beyond. I got a good trade in price and the transfer was done immediately. No pressure at any stage. I am a very happy customer and would recommend them to others.
S. B.
Just changed my car and received excellent service from Simon and Peter who both got the balance right in understanding my wants and financial boundaries without being pushy in any way. I've also used Sturgess for servicing and have found this facet of their service to be very good. Wouldn't hesitate to recommend them
J. L.
Purchased an approved used car from Richard Brown @ Sturgess Jaguar Leicester. Richard was extremely helpful and customer focused throughout the whole process. He arranged a test drive for us with a small refundable deposit to hold the car until the weekend which he advised and I'm glad I did otherwise the car would have been sold to another customer. On the day of the test drive everything went really well. Richard was happy to rectified any minor bodywork issues the car had. Today my wife and I collected the car and we were extremely impressed with it. All the minor car park dings on the bodywork were rectified to an extremely high standard as promised. I would definitely return to Richard for my next purchase.
G. A.
I’ve used sturgess for a few years with car servicing on vehicle purchased used from them. Always found the staff helpful and professional, so naturally when time to replace vehicle this was my first call. Had the good fortune to be helped in my purchase by Richard, who was very patient as we’d originally looked a few months earlier. I have to say,in my opinion, that Richard went above and beyond and with the staff behind the scenes gave me the deal that I hope was good for all. The cars not bad too!!
C. J.
Great dealership. Significantly better than many others. Purchased non JLR used car. The service I received from Nigel throughout the process was great. Car was well prepared on pick up as were many of the other cars I observed being collected that day. I would not hesitate considering Sturgess for our next purchase despite being over 100 miles from home.
R. L.
From the first visit to the Narborough Road showroom, I found the whole experience to be excellent. The interaction with sales executive David Cooper, his understanding of my requirements, & his efforts to provide the solution was very encouraging. The finance team also went the extra mile to work on an agreement, that worked for all and ultimately made the deal. The car it’s self has been a joy to drive and has exceeded even my high expectations. If the aftersales service lives up to the front end experience then Sturgess could well have secured another loyal customer.
S. S.
We have just purchased a new Jaguar F Pace, Dal Baines our salesman was exceptional. From our very first meeting Dal was most professional & answered all of our questions most patiently. We were treated as very valued customers & had a brilliant handover of the new vehicle which made the day so special with the great presentation of the car. Dal has since been in touch with us just in case we had any new questions which was very thoughtful. The whole process was very enjoyable & easy to select our new car. We would highly recommend Sturgess Jaguar Leicester Garage to family & friends. We were not rushed at all & time was not a problem. Well done Dal & thank you so much we love our car.
C. C.
Collected our Jaguar F PACE Portfolio today. and a big thank you to Sales Executive Davinder Gill for the great service from walking into the Showroom on day 1 to the fantastic handover today
C. L.
I recently purchased a used Jaguar XF-S from Sturgess Leicester and the whole experience was spot on (and much better than other Jaguar dealers I have used!). Nigel was our executive, and he handled everything superbly from start to finish. A good deal and some gifts on handover day were amazing, especially a toy car for our little toddler boy. I would not hesitate to recommend Nigel and Sturgess to others and when it comes to our renewal I will certainly be using them again if we are looking for another JLR.
M. C.
Recently collected a used approved vehicle from Sturgess Jaguar. This was my second car bought from them. From initial enquiry, my Sales contact - Richard Brown - got me the exact vehicle I wanted and progressed it to delivery very quickly. All the way through the process, Richard kept me updated and quickly resolved any issues that might cause a delay. The handover was thorough and everything explained in simple terms. All in all, a very positive experience.
H. P.
Had a really excellent experience from sturgess of Leicester, they treated us like royalty. I would recommend 100 percent. The salesman made a super effort, well done Richard Brown- you are a star. Our new car is perfect. H&J P.
J. A.
Richard Brown dealt with my purchase from start to finish and the customer service was excellent!
The car was immaculate and all requests were dealt with in a professional and timely manner.
Definitely would recommend.
M. C.
This was our first experience of buying at this level and it can be a little daunting to walk into a showroom with such expensive vehicles on display. We were treated with great courtesy from the start. Peter Woodford the salesman we initially saw provided expert guidance and in my opinion, went the extra mile by working with us late into a Saturday afternoon to define the right deal for us. We had to wait some time for the delivery of our vehicle and when Pete was promoted, Dave Johnson took over the reins and performed an excellent vehicle handover process. Our thanks to all concerned.
PS. Worth the wait!
A. &. J. S.
This was our first experience with Sturgess and buying a Jaguar and we were very impressed. We dealt with Daniel Niven and Daniel Wright, both very professional, courteous and knowledgeable. We were never at any time put under pressure to buy, in fact the whole experience was superb from the initial ordering of the vehicle through to the handover, which was very extensive. Nothing was too much trouble from either of them. I would certainly recommend both Daniel Niven and Daniel Wright without hesitation and I'll certainly be back.
Thanks lads, top class service!!
D. W.
An extremely professional service carried out by David and i purchased my dream car within 1 hour of arriving. I would have no hesitation in recommending nor dealing with Sturgess Jaguar again. Thank you very much David.
d. w.
When you buy a luxury car, you expect first class service , and that is exactly what you get from Sturgess Leicester.
From the coffee bar hostess ( Michelle ) to the sales team ( Richard Brown ) .
Richard talked me though the whole purchase clearly and simply , and when I arrived to pick up my Jaguar F Pace , it was completely ready to drive away , as well as giving myself and wife all the details while taking us though the functions of my car .
I traveled from Dorset so did not want any issues when I arrived, so when I was introduced to the team, I felt completely at ease.
I have no hesitation in fully recommending Sturgess Jaguar of Leicester, when only the best customer service expected I was not disappointed
D.W
invoice xxxx773
P. B.
Excellent sales and after service. I've bought two cars from Sturgess JLR in the last six months. I'll be back in the future when replacements are required. I've since bought another car from here and the service is still exemplary. I had to have some bodywork repaired on my Range Rover after somebody hit me and the service by the body shop was as good as the dealer themselves.
H. M.
Fantastic customer service! My wife and I recently purchased our new car and were looked after by Dave Cooper. He provided us with excellent customer service, very thorough, attentive and knowledgable. We would absolutely chose to go back to this branch again.
S. B.
I recently brought a Jaguar F Pace from Sturgess Leicester on Narborough Road and the sales person Richard Brown was superb. All matters on the sale were handled by him very professionally indeed but also in an excellent friendly manner. It was a top class experience.
a. s.
Excellent service when visiting the dealership, not so good service when you call the dealership, every time I call I am told that no one is available and someone will call be back, no one ever call me back, I normally have to try again after about 2 hours of waiting and get told the same thing.
Sturgess, you need to get this issue sorted everything else is a great service. You would have got 5 stars if is wasn't for the constant let down on the telephone.
Second visit 06/08/2018
Great customer service, Thank you to Rob Peacock for sorting out a couple of issues
R. G.
Absolutely fabulous service, friendly and helpful staff.Thankyou for sorting our vehicle out at very short notice,especially to Sarah who initially took my call and understood our requirements
M. P.
Excellent customer service when buying a jaguar recently at the leicester Sturgess Jaguar branch. Richard was an excellently knowledgeable and friendly salesman, very polite and couldn’t do enough to help myself and wife. We would return in future to use them again.
b. d.
From initial online enquiry through the viewing, negotiating and hand over process - cannot fault these guys. Diametrically opposed to the usual showrooms where you are either ignored or followed relentlessly at every turn.
Terrific attention to detail and customer experience - a rare buying experience where we felt our business was both valued and appreciated.
C. B.
We dealt with Richard Brown and started off looking at 2nd hand Jaguars however in the end we purchased a brand new F Pace nothing was too much trouble for Richard and would happily recommend him and the garage to anyone. The experience with the garage was always friendly professional but most of all they were not pushy which was a welcomed change. Thankyou again a happy Jaguar owner
P. t.
Richard Brown has been amazing from start to finish. Purchasing a car as a non “car savvy” woman can be daunting. He took the time to provide me with the right car, speedily and efficiently. To meet my driving and financial needs. Explaining the process each step of the way. Even though this garage was some 50 miles away from home I would travel again for the experience. Thank you Richard
C. W.
I have experienced dealerships good, bad and indifferent over the years, but Sturgess has been by far the best. Salesman Niraj Sakaria and all the customer facing team give exactly the same friendly and attentive service, irrespective of whether you’ve bought a used Jaguar or a brand new Range Rover. Highly recommended.
E. T.
Just taken delivery of a Jaguar XJ..Very impressed with the whole process.
The sale was conducted by Jack Davey and although we were generations apart he handled the deal extremely professionally answering all my questions and giving us plenty of time in considering without being pushy.
He is a credit to the name of Sturgess Jaguar being very enthusiastic about the brand.
I owned and ran a long established Leicester company ( established 1830 ) which we ran on old fashioned values,and it was refreshing to find these values still exist with Sturgess.
Well done Jack.
D. E.
I have amazed myself by buying a used car unseen and never had a test drive. Mad? Maybe! This is the confidence that Richard Brown instilled in me, he has been an absolute star at every stage of the transaction. I drove approximately 150 miles to collect my vehicle, and I would do it again in a heartbeat. Thankyou Richard and thankyou Sturgess
P. m.
I have been very impressed with the attention to detail and the genuine care that everyone has shown me at Sturgess, particularly Niraj andSteve in sales. I feel particularly valued as a customer and would not hesitate to recommend them. Thanks for a great service.
D. G.
Booked my E pace in for a small issue, quickly sorted, very friendly helpful staff , and while waiting get to check out the new cars in showroom including this beast , #project8
R. D.
After recently taking ownership of my car from another garage i contacted sturgess Jaguar leicester regarding a few warranty issues.
Upon arriving at Jaguar i was greated by Lauren who made the whole experiance very enjoyable indeed,
The level of commitment she showed towards her customers is above and beyond that i have ever experianced with any other car dealership.
Lauren was very proffesional in her approach to my booking and was clearly very passionate about her job.
A great experiance all round from the Jaguar team and Lauren is an absolute credit to the dealership.
Mr Rob Derry.
C. H.
After enquiringly about a ex-demonstrator Jaguar XF Sportbrake the customer service I received in return was beyond excellent. With the current global pandemic Nigel Ford was more than happy to help with my questions and vehicle hand over.
I would highly recommend shopping for a new or used Jaguar from Sturgees Leicester and will be returning in the future for my new vehicle for myself or my partner.
* The set of key rings attached to the car keys were a nice touch, didn't realise one had a Jaguar.
M. a. T. M. A.
I am a very difficult person to impress but the help, advice and professionalism that Niraj gave to us on our recent visit and purchase was nothing short of outstanding. You always felt that he was there for your benefit and gave first class guidance and advice on all aspects of purchasing our vehicle and through careful consideration on his part matched us up with the perfect new car. Thank you so much Niraj you were the ultimate professional at all times.
N. S.
Just bought an XE from here. Richard Brown handled every aspect of the sale very professionally and kept me informed all the way through. Very happy with the purchase and the service received from Richard. I'd definitely recommend
P. B.
Recently bought a jaguar F-pace from sturgess Narborough road. Everything was dealt with by Richard Brown, he was very friendly from the start and made sure the experience went as smoothly as possible. Very professional from the off set. Would recommend to anyone.
Thanks again!
D. M.
Purchased my fantastic JAG XE from Sturgess Leicester. The customer service from Dal,Dan, and all of the Team was first class!. We given expert advice and honesty , treated with respect and courtesy and made to feel a special and valued customer throughout the transaction. Happy customer Derek Mitchell.
A. W.
We dealt with Nigel Ford by Email and phone and he was absolutely first class.
Our experience with Sturgess Jaguar was above and beyond our expectations - we would have no hesitation in recommending them.
A. W.
Fantastic experience purchasing a car from Sturgess. James was excellent and made the whole experience so easy. Thank you so much.
B. L.
Collected my jaguar e pace on Monday ex demonstrator From start to finish I dealt with Dale Bains very professional nice guy(soon bought himdown to my level) Having been treated badly by a different dealership he made my purchase a pleasure and I've finished up with a fantastic car.Thank you Dal and all at Sturgess jaguar. Highly recommended to anyone.
J. A.
I purchased a Discovery Sport from the Narborough Road site this week. Mark Fisher was professional, courteous, knowledgeable and a pleasure to deal with, this made the buying process an enjoyable experience. In addition he was immediately on hand when I had a few questions following the purchase. Great service
J. t. S.
Not sure whats happened to these guys lately. My Jag XE has always been a bit flaky but the saving grace was that Sturgess Jag really looked after me whenever I had any problems. However in the last week I've called four times asking for the Service Department only to be told someone would call me back, I haven't received one call back despite making them aware of the issue on my last call. I ended going to Jaguar Coventry who called me back in half an hour and had me booked in for a 'while you wait' repair 3 days later. Hopefully it's just a bad patch or maybe they are short staffed at the moment.
G. D.
In my recent sale and purchase of another Jaguar car through your dealership, I was extremely grateful for the way that Richard Brown conducted the whole process.
Richard’s true professionalism ensured the deal was done, and from my experience he is a credit to your company.
C. C.
Where do you start and what to say? We have never entertained having a "Big Cat" before, but having seen a pre loved F Pace S on the internet at Sturgess Leicester something told us this car was for us. Unfortunately this had been sold by the time we got to the show room a week later. Enter one time sales person Richard Brown, I/We cannot express enough the most professional, relaxed, and enjoyable experience we received throughout.
A real asset to Chris Sturgess and the team, I will not go into all the details as there are way too many plus points to list Richard!!
People buy from people (such a true statement on this occasion), we would and will definitely recommend you to others that are looking to purchase a Jaguar. I also hope to return to purchase once again before you decide to retire Richard! 😉
L. L.
Excellent service from everyone at Jaguar from the moment of walking through the door especially Niraj and Steve.
Although we were interested in a buying and bought a used, they made us feel special. Explained everything fully, made the process easy comfortable and a great experience.. Thank you and looking forward to collecting it next week.
M. W.
Have just received my Jaguar XE , having bought several cars from Sturgess in the past I was lured away and bought German . I can honestly say that the sales staff at Sturgess surpass other dealerships there is no pressure just good old fashioned service that you expect from a company of this sort . Thank you for making my purchase so easy. Mike Woodford
K. P.
Thank you Davinder Gill for your time & guidance through the purchasing process of our new Jaguar F-Pace R-Sport. We LOVE our new car & really appreciated all of your hardwork finding it for us! From our first enquiry through to our handover we have had great service, feeling no pressure to purchase, no sense of ‘not the right customer’ which we have felt in other dealerships and constant support for any questions we have had. There were some lovely personal touches on our handover which made the experience that more special.
Once again thank you, we look forward to hopefully purchasing from you in the future & wish you lots of success. Thank you Kristina Fraser & Luna
c. w.
Went to have a look today at used Jaguars, lovely and well presented cars.
A salesman called Nigel Ford showed us all around the car we was interested in. Nigel was very informative and helpful and did not make us feel obligated to buy.
Would highly recommend going over to have a chat.
R. W.
Very helpful and knowledgeable sales staff (jack). Sorry we just couldn't do business as the car was very good but I now have set my sights on a different variety of jaguar.
T. J.
Excellent service,great staff. Couldn't be more helpful.
L. G.
A great experience during my update to my EV, however it would have been better if my hire car was not a Diesel car but not a reflection on the excellent customer service I received from Darren.
J. V.
Always a very personal service when I take in my XE. Hospitality is the highest of any car dealership I've visited over the years. I'd recommend Sturgess in Leicester to anyone looking to buy or service a Jaguar or Landrover.
P. T.
Superb service from Lauren Finney when I called in unannounced to have small rectification to vehicle. Reassuring Covid measures in place at reception and customer waiting areas. Highly recommendable.
S. H.
great service once again in enabling my second purchase from this company. Many thanks to Daniel Niven and Daniel Wright for their assistance in carrying out the procedure in a highly professional manner, and making the whole experience memorable.
John and Susan Hall
M. U.
5* rating since the technician named huzzy helped me out with the issue i was having whilst i was outside amazing lad, the employer looked after me hope he gets a bonus and gets far in life. Amazing welcome from car park attendant named Steve.
D. H.
Received used F Pace from Sturgess today. Excellent and courteous service from your sales man Jack Davey. Will recommend you to friends.
L. S.
Just left the showroom with my new motor, have to say yet again, fabulous service from Richard Brown who made everything so simple and stress free. Top man Richard, I will be back in the future.....and by the way, cheers for the champers.
d.
Thanks to Richard B for all his help in buying an approved used Jaguar XE. Mostly and smooth and easy transaction, loved the car reveal done in the showroom 😀
L. S.
Just bought an approved used XE from this garage, Richard Brown was the salesman and he was really helpful and friendly through the whole process, made it simple and straightforward and I'm looking forward to picking up my car on Friday
R. A.
Arrived. Had to wait again for service. Never a quick drop off. Frustrating when running to tight schedule. At least complimentary tea/coffee available. However, once it was my turn the service desk very friendly, professional and helpful. Thank you.
A. M.
Excellent customer service from all of the team at Sturgess Leicester! Special thanks to David Johnson! Thanks for making buying our 1st Jaguar a special experience.
Andy & Rachel Manning
B. 1.
Excellent service by Richard Brown. Really helpful and knowledgable when it came to choosing my wife’s car. Would recommended and purchase from Richard again.
G. W.
I bought an Audi S3 from here. The service was excellent and Richard Brown was very professional. I would recommend your dealership to friends.
G. R.
Excellent customer service received today. Peter was very knowledgable and courteous. Provided answers to all our questions. If we buy a Jaguar we would definitely buy from peter and sturgess.
D. B.
Buying a car from you was a pleasure thanks to David Cooper for giving us excellent service. We are looking forward to seeing you to collect the new car. 🚙
R. T.
Excellent customer service by Nigel Ford, professional, friendly and helpful in all aspects in purchasing our Jaguar XE . An asset to Sturgess Leicester.
P. F.
My second purchase from jaguar in 3 year's,The sales man Dan was upbeat, extremely knowledgeable and a very likeable chap!!
The car is a dream to drive !!!
I will be back !!!
S. B.
I have just purchased a vehicle from Sturgess Jaguar in Leicester, and was very pleased with the level of service i received from the salesman Richard Brown.
J. C.
First class service and always willing to get things right for the customer. Can’t fault the car or the service I received. Well done. Thanks
R. T.
Picked up my new E-Pace on Saturday and couldn't be happier. Exceptional service from Peter Woodford and Daniel Niven from beginning to end. Would not hesitate to use them again.
B. b.
On my sixth Jaguar allways get my cars serviced and MOT done here, fantastic customer service 👍
J. P.
Dealt with Chris oakes and honestly was the best customer service I've ever received. Helpful and genuine and after previously having bad experiences I'll only ever deal with him from now on
K. C.
Nigel ford was a great help with my great deal i got on the F pace jaguar
He was a very honest man and very helpful
The best way to explain my trip to jaguar was very pleasant and enjoyable and Nigel was very old school which made my decision easy
Thanks to all the staff and Nigel
keysha carr
B. F.
Thank you Richard Brown for the professional and friendly way you helped with the purchase of the Jaguar F pace on Tuesday 3rd March. Richard is a credit to your company👍👍
P. J.
Jaguar / Land Rover service at Sturgess is first rate and the staff (Lauren, Darren & Russell) are lovely people to deal with.
H. R.
Top service from these guys. The master technician Ian did a fantastic job when I turned up with my car in stuck in Valet mode! Highly recommend them.
N. C.
Was very good, was greet at the entrance door and my details were there with this person, receptionist were very polite and friendly, direct me to waiting are and within 5mins I was attended, all the paperwork and courtesy car was ready dropping my car and picking courtesy car was within 15min, brilliant job
t.
Really good professional service.
Richard Brown the salesman was not pushy or rushed and sorted us out on the first visit.
Thank you
C. D.
Very helpful with excellent service . There was however a long wait to get seen at service dept which is why 4 stars rather than 5.
g. m.
My Experience at Sturgess has been excellent so far, the staff are very helpful and polite, always asked if we want a drink, and they always seem to have time to speak to you, the service to my car appears to be very good I was given a full health check report on my car, and the price for a main dealer was reasonable,very happy with my experience I would highly recommend them 5 star
C. Y.
Just bought my new car from Richard Brown at sturgess jaguar in Leicester. Very well looked after thank you Richard a lovely car
E. A.
Fantastic service ,Highly recommended , Hand over of my car dealt with Richard Brown great bloke made life so easy
Cheers richard
eddie
G. R.
Excellent customer service received today. Peter was very knowledgable and courteous. Provided answers to all our questions. If we buy a Jaguar we would definitely buy from peter and sturgess.
M. U.
5* rating since the technician named huzzy helped me out with the issue i was having whilst i was outside amazing lad, the employer looked after me hope he gets a bonus and gets far in life. Amazing welcome from car park attendant named Steve.
N. C.
Was very good, was greet at the entrance door and my details were there with this person, receptionist were very polite and friendly, direct me to waiting are and within 5mins I was attended, all the paperwork and courtesy car was ready dropping my car and picking courtesy car was within 15min, brilliant job
R. T.
Excellent customer service by Nigel Ford, professional, friendly and helpful in all aspects in purchasing our Jaguar XE . An asset to Sturgess Leicester.
K. N.
Very good service from the sales team. Just wanted to say thank-you to Niraj, Chris and Vikki for all their help.
J. C.
Today I got my second Jaguar F-Pace from here, I would recommend that you always deal with Davinder Gill who gives simply the best service ! I will be recommending far and wide ! thanks again
L. H.
This place is very good at customer service. Honestly couldn't have done more to make us feel special. Serious shout out to Niraj, nothing was too much trouble. 👍
K. N.
Very good service from the sales team. Just wanted to say thank-you to Niraj, Chris and Vikki for all their help.
E. A.
Fantastic service ,Highly recommended , Hand over of my car dealt with Richard Brown great bloke made life so easy
Cheers richard
eddie
B. M.
Receptionist amazing but agents not really interested.
5 stars for Receptionist.........................................
K. B.
Lads in the parts department are knowledgeable and helpful, sadly the young girls they employ on reception are clueless!
M. C. (.
Car park spaces are too close together, difficult to get out of the door. Given the prices of the cars... nobody wants a dink! Expand the customer car park!
S. I.
Staff good quick service happy
P. G.
Never been treated like this when collecting my new car my wife really appreciated it.
U. B.
Good customer service was happy definitely will buy a jaguar and land rover
c. a.
Excellent service from start to finish from Richard Brown. Professional, helpful and knowledgeable. Thank you
P. H.
It's a large showroom with free coffee and open place to view any car which youre interested
P. H.
Great service, good deal and a great car. Thanks.
T. R.
Perfect service. Could not have been any more professional
P. B.
Busy Jaguar main dealer, very clean place and pleasant staff.
A. V.
Nice cars landraover jaguar new and used car .very good service by staff
R. W.
Friendly and knowledgeable staff. Of course fabulous cars
R. P.
Great service lovely cakes and super friendly staff
L. R.
very helpful and the staff were excellent and friendly
C. A.
Friendly staff that greeted you on your way in and a great selection of drinks for waiting.
p. g.
SCOT IN THE PARTS DEPARTMENT COULD NOT BE MORE HELPFUL- GREAT FAMILY BUSINESS
P. L. L.
The best service you can get, high technical quality and helpful and honest!
P. L.
Very helpful staff will try and help you
J. C.
Lovely friendly staff no hard sell try and help you in any way they can
L. F.
Went to test drive a discovery sport. Staff really helpful & friendly.
M. T.
Amazigmng and professional service. 1 star down for chauvinist parking man.
m. l.
Wow,very professional from start to finish,very friendly staff & exceptional service 🖒🖒🖒
C. N.
Great test drive was had very freindly
R. L.
Very good service with great product knowledge
P. U.
Professional servicing hand car sales you'd expect from a firm like Jaguar
S. D. N.
Fairly good - excellent service attention.
S. M.
Excellent service thanks David Johnson
J. G.
First class cars and first class customer service.
O. J.
Top notch service as usual
P. D.
Good and reliable as always.
M. T.
Very good, service is 5 star.
M. W.
Excellent service friendly reception
R. D.
Worth a visit if looking for this brand
G. M.
Good service experience
P. B.
Nice cars
S. W.
Would just love to own my own
V. W.
Fantastic service, so pleased
K. J.
New & used british motor group
J. D.
Really good service
R. F.
Brilliant family owned business
A. F.
Excellent service
N. T.
Love it
A. T.
Very professional
N. B.
Helpful
A. A.
Good service
I. H.
Very very happy 😁😁😁😁
S. N.
Excellent as always
e. w.
Slow
a. s.
Experience nice.
E. 7.
High quality
A. W.
No pressure....
A. T.
(Translated) I.
(Original)
Jag.
R. B.
(Translated) Stress leicester
(Original)
Stress leicester
E. D.
H. B.
A. P.