Reviews of Sturgess - Suzuki Servicing & Repair - Leicester. (Car Dealer) in Leicester (Leicestershire).

Sturgess - Suzuki Servicing & Repair - Leicester

146 Reviews

114 Comments

Car dealer

Used car dealer

Aylestone Rd, Leicester LE2 7QN

Description

Information of Sturgess - Suzuki Servicing & Repair - Leicester, Car dealer in Leicester (Leicestershire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Sturgess - Suzuki Servicing & Repair - Leicester

Reviews of Sturgess - Suzuki Servicing & Repair - Leicester

T. T.

Suzuki Vitara 2019 Looking for a new car can be both time consuming and exhausting but not with this family run company. David Boulton was extremely professional and didn't try to upsell the kitchen sink like some do and made our purchase extremely easy to complete. David answered any questions we had during the process especially it being a remote/long distance purchase. Becky brought our car to us on a low loader Leicester to Devon so a bit of a journey but it arrived lovely clean and tidy. Becky had kept us informed as to her ETA along the way so we knew exactly when she was arriving. If You are looking for great Customer service, fantastic quality cars. Sturgess are the ideal solution.

L. H.

Great dealership with very friendly staff!

R. W.

Thank you James, excellent service

J. L.

Excellent service from start to finish from Rebecca.

S. A.

Great service, friendly and non pushy sales people

m. a.

excellent in every way thank you Carl !

R. J.

Very helpful and non pushy staff

S.

Dealt with Tariq, everything was great.

H. P.

friendly service, good deal

m. m.

Nice to see old fashion politeness

C. F.

Looked at cars, no one seemed to care , left

W. L.

We got let down by another manufacturer so went to Sturgess where Lisa Adams found us the car we was looking for at the right price. Nothing was too much trouble and everything was done as we was told. We didn't have to chase Lisa for anything and she made us feel very welcome. A brilliant saleswoman who will go far. Fantastic service and great friendly staff 👌🏼

W. H.

Ok experience

R. D.

Polite, knowledgeable staff

T. S.

Quality cars

C. D. N.

C. G.

I came in out of curiosity of what cars were available having previously come to an arrangement with a different dealership. The service and attention to detail from Carl Bennet gave to us resulted in us purchasing a car from Sturgess. Excellent customer service and no pressure in buying. Would definitely return here!

J.

I have had the pleasure of doing business with Sturgess twice (purchasing vehicles) and on both occasions I have found it well worth the drive from my home in York to Leicester to do the deal. The price that they offer on the cars they are selling is very, very competitive and the part exchange value offered for my car, on both occasions, has been extremely fair. Their showroom is immaculate, the vehicles well displayed and the staff, without exception, friendly, helpful, knowledgeable and courteous. I would however particularly like to single out Mr James Fry for a special mention. I purchased my previous car with James' assistance and to a very large extent the exemplary service offered by James the first time round, was the reason I returned to Sturgess for a subsequent purchase 4 years later. James is courteous, honest, fair and genuine and a pleasure to do business with. My only worry is that, in 4 years time when I need my next car, he may have gone, but hopefully that will not be the case!! Thank you to all the team at Sturgess - long may you and the company prosper!

H. F.

Very pleased with the customer service ofered by James Fry. We traveled 211 miles to get a Dacia Duster. We called James and told him we may arrive after 4 pm on a sunday and he waited for us. The car was in a perfect condition as described on the website.Very happy with the purchase. Highly recommended!

T. B.

Great service from James and the team. Saw the car online spoke to James travelled 180 miles to buy it. Everything we expected from the car in what could have been an uncomfortable situation buying a car over the phone. James even came in on his day off to allow us to take delivery of the car. Old fashioned service with a smile thank you

R. E.

Excellent service from initial enquiry through to handover. James provided personalised and informative videos which helped me to gain an overview of the cars before I came over. He had even parked the cars under cover so I could inspect them at leisure. It was no problem to test drive more than one car. He was helpful, not pushy and efficient. I was impressed at handover that he'd remembered everything I asked about, even down to the need for dust caps! The car itself is fantastic and I feel as though it was a great deal too. Thank you!

p. c.

I contacted Sturgess to discuss changing my car and spoke to James Fry who I felt comfortable with straight away on the phone. Arranged a meeting and went through all my options and James advised me of the best one to take. No fancy talk just straight and honest so you can easily understand without getting confused. What I enjoyed so much about this experience of buying a new car was that I had no sales pressure which I have previously experience in the past and it totally puts me off. I was desperate for a certain colour Suzuki and James went out of his way to find one and actually rang me late on a Sunday afternoon to tell me. Thank you .

S. B.

I visited with a view to purchasing my third vehicle from Sturgess, having always been happy with the customer service and the models purchased. On this occasion Carl B was the "salesman" although to be honest, there was little "selling" being done. Carl listened, advised, answered questions, made sure everything was understood and a new car was ordered. A great down to Earth guy with no pushy sales patter. There was one element of the service I was disappointed in - unfortunately Carl didn't share his chocolate Hobnobs. I sincerely hope he reads this before I collect my vehicle in a few days and rectifies this as a matter of utmost importance. A pleasure doing business. Thanks.

C. P.

Carl B has been amazing from start to finish. I didn't feel intimidated or pressured in anyway. He has helped me sort out the best offer/deal for me to again walk out with a brand new car. Happy Customer. Thank you!

A. W.

Excellent service, a particularly helpful and recommend sale from James Fry. I can strongly recommend you ask for James if you want an honest non pushy sale. I was unsure what kind of car I wanted but was very well guided to choose the right car for me and my needs within the right price range. This is the second car me and my wife has perchased from sturgess and we are extremely happy with the service we have had and continue to receive

J. L.

Great service from our first initial visit. Carl listened to what our main requirements were, had good knowledge of the cars we showed an interest in and good, partial advice to help us make the final choice. We liked the fact that he was patient and not pushy, giving us time to talk the information through so we felt confident that we had made the right choice of car. Everyone at the Sturgess showroom were helpful (very good refreshment and comfort facilities) Altogether, what for me is not an easy process not knowing anything about cars! - was a relatively easy and successful experience. Thank you.

S. F.

Very helpful and friendly team of professionals. They talked me through everything clearly and without making me feel any pressure to buy. James was fantastic and I am looking forward to driving my new car. Highly recommended! 😊

N. R.

Visited Sturgess Suzuki on 25th May looking to purchase a new Suzuki Swift, I had a rough idea of what I wanted and knew exactly what I didn't!! I was greeted by Carl who was helpful from the start he went through all my options listened and offered good advise on the range and specifications available. Spent time taking me out for a test drive and telling me all about the cars features. As I am a little fussy and could not make up my mind over two options Carl and Sam were extremely helpful in looking at all deals and costing available to me to help me get the right car at the price. There was no pushy sales talk or hard sell at this dealership just good customer service and understanding that people are spending heard earned money and decisions take time and have to be right! I collected my new car today the 1st of June and am very happy with it, I highly recommend Suzuki Sturgess and Carl for his great knowledge and customer service THANK YOU :)

J. H.

The experience of purchasing a Hyundai I10 with Carl B was excellent, an easy approach to all the details and options were clearly presented with no high pressure salesmanship. Carl was very knowledgeable about the car and if he did not know the answer to a specific question, he made it his priority to find the answer. In all a pleasant buying experience until costs were presented. I found that the original price did not include a substantial "administration" charge which appeared without warning. Nevertheless a deal was done, resulting in a satisfied customer. Thank you Carl.

i.

Great selection of cars on display with super friendly staff and even a garage at the back for servicing. Really great place

C. H.

We were invited to go to the sturgess event at Broughton Astley and were shown around by Carl. He was lovely and not at all pushy. We had absolutely no intention of buying a car and walked away with a gorgeous abarth 595! He was so helpful and friendly from initial contact to picking up the car from the showroom and nothing too much trouble. Even our special request was honoured. Lovely experience and I would definitely go back when looking to upgrade. Cheers.

P. B.

I chose to buy a Vitara and only came down to " Look". i was introduced to Carl, who was extremely polite and welcoming. we talked through all my options at length and by the end of our chat, we sorted out exactly the right car and the right deal for me. Carl could not do enough for me, he did not rush me and explained everything at length. i could not be happier with how Carl dealt with me, and i am really looking forward to dealing with Sturgess whilst i own my lovely new car and in years to come. i would highly recommend the company to anyone.

K. I.

Absolutely fantastic service.From looking around to purchasing my new Vitara! Carl was an absolute star nothing was ever to much trouble....he wasn’t pushy or intrusive at any point. He was always helpful and willing to answer any questions big or small. Really loved the courtesy call next day to check everything was ok and that we are entirely satisfied with the car. Suzuki Leicester you need more salesmen with this approach. 😊Thanks Carl

D. H.

Carl dealt with the sale from start to finish, very professional, was very efficient and did not have to wait long to pick up car. Very good service and this is the fourth car we have purchased from Sturgess between me and my husband. cannot fault service

M. M.

I am extremely pleased with the service I received from James Fry. From my initial telephone conversation with James to enquire about a car to the actual collection everything was a smooth process. I would not hesitate in purchasing another car from James or recommending to others.

H. G.

I am a returning customer and cannot recommend Sturgess Suzuki highly enough. I've dealt with reps Raj and Matt who have been brilliant. Straight talking and none of the old pressure selling. All the staff are friendly, reception staff are very welcoming and cheerful. Overall a very pleasant experience in every visit to the showroom

A. S.

Great customer care service in the present climate. The service was efficient, James was very experienced and knowledgeable about his products and advice. Good spacing in the showroom. We were given the opportunity to test drive the car we were interested which was ideal. We actually purchased the car we had gone to see. A Deal was completed and both parties had a satisfactory outcome. Very pleasant afternoon. Would recommend.

T. G.

Travelled up to purchase a Vauxhall. We were met by James Fry who was very helpful. There was no pushy sales talk after our test drive. He guided us through sales procedure and with 24hrs free insurance in place and enough fuel for our 70 mile journey home we left very satisfied . Many thanks Sturgess in Leicester.

B. Y.

Great value & service, James fry is amazing, & the whole team make you feel welcome. Nothing was too much trouble, no problems with my new car, thank you so much. Highly recommended

A. G.

I purchased my first Hyundai through Carl Bennett who has gone above and beyond. The Hyundai i20 active is a lovely drive and i got a very good price through this branch. Would definitely recommend.

C. M.

Was helped through the buying process from start to finish by a very helpful sales man called James. The car is a Hyundai i20 and first impressions are it's a lovely car from a very good car sales team. He was even able to deliver to my house so I could get it sooner. Many thanks for all your help.

M. K.

We went to Sturgess of Leicester to see an Ignis that had only done 5 mile rang before we left yes the car was still there got there an hour later to be told the car had been sent out as a curtesy car we where disappointed but where told a 70’s weekend and maybe they could get us a new car for a good price which we did end up doing the Ignis We bought is nice quiet and we are really pleased with it. David has been really good has kept In touch made sure we are happy with the car and that we had no problems. He explained everything to us and is a good salesman. I have only put 4 stars as the valeters let the car down we lifted the mats out to see if we could change them for rubber mats we where surprised as under the mats it there where muddy foot prints and dead leaves. There was polish on black surfaces and in the grooves round windows. Yes My husband and Son are in the motor trade so are fussy. I was more upset about the muddy foot prints than anything else. When I told David he to was upset and offered me a free valet but Birmingham to Leicester is a long way. We went to there because Suzuki Sutton Park could not be bothered when we went there. Well Done David.

H.

As a return customer I’m really pleased with the service received by the whole team. Liam proactively contacted me to make sure I knew what my options were and worked hard to get a deal I was happy with. I will definitely be back for my next car!

D. S.

Just collected my new Suzuki and wanted to say big thank you to the Sturgess Suzuki Leicester! Absolutely amazing service on every stage of the process. Very pleased with rep Carl, who made all process easy and smooth as possible! I can with all confidence recommend this service!

S. H.

One of the best buying experiences I have ever had … from my initial enquiry with Ellie who showed me the blue jimny in the showroom and viewed my trade in … she then helped me chose a silver one that was In stock and then passed the info to Lewis who was super friendly and went the extra mile during our second visit … bringing water out to give to our dog and making a fuss of him instantly reassured us that a Suzuki Jimny was the car for us . Taking the Jimny out of the showroom for a test drive sealed the deal …

S. T.

Picked up a new car from Sturgess, Leicester last week, got a great deal and the service I received all through the process was excellent and straight forward. Every member of staff was friendly and helpful especially Johnny who I mainly dealt with.

K. W.

James Fry was very helpful and efficient in everything he did, would definitely recommend Sturgess for first time car buyers. Bought my used Fiat 500 from here and everything about it was immaculate, thank you so much!

E. C.

I recently purchased the new Suzuki Jimny SZ5 from Suzuki Sturgess. The whole experience from start to finish was fantastic. In particular, I would recommend that you ask for James Fry. He made me feel so at ease with everything and was there day and night to answer any concerns or questions, even on his days off! I never felt as though I was sat around at the office for long periods of time like other car dealers. He gets the job done. Even 2 weeks down the line, I have received 2 follow up calls to make sure I am happy with my purchase!

G. C.

We couldn't have been more pleased with the rep we dealt with in Matthew. Never felt pressured at any stage; he truly believed in the car we were looking at and his enthusiasm was infectious. Looking forward to dealing with him and the company again. Thanks.

S. M. L.

Excellent service, Liam was attentive, polite and funny, even bought me my favorite bottle of wine at short notice on the day. He explained all the documentation and answered all my questions. I would definitely recommend the service and personnel to my friends. Thank you.

L. J.

We had excellent service with Carl at Sturgess. From the moment we walked in to look at the car to the moment we drove off the forecourt with our new car we had an exceptional experience. We would highly recommend Sturgess Suzuki Leicester.

L. S. K.

In the process of buying a new car , Carl ,Sam and Liam have helped with our purchase, I know nothing about buying a car and they have helped tremendously to find us what we needed and at the best price they could. Coudnt be more helpful, polite and a fun experience. I will definitely be recommending friends to come over to sturgess to buy a new car. So much so that I penned a fun poem /song about them. Here goes, enjoy. The Bestest Sales Crew Clan Carl, Sam and Liam the sales crew clan, selling of nice cars as best as they can, separate they are great but together they're a team, make your purchase easier or so it may seem. They'll search the whole of the country looking for the car you need , even when you think there's nothing  they'll come back to you with speed, they'll do the best deal that they can and keep the prices right, don't know much about buying cars don't worry they'll keep you right. So if you're looking for a lifelong friend in the form of a new car, just pop over to Sturgess in Leicester that's where they are, separate they are great but together they're  a team, Carl, Sam and Liam the bestest sales crew Clan, Carl, Sam and Liam the bestest sales crew Clan, Carl, Sam and Liam the bestest sales crew Clan,

L. G.

One word “AMAZING” I can not recommend Liam Hearne enough! I have now bought my second car through Liam and the support and knowledge he has offered me was above and beyond! I have been to other car garages and none have offered me with the friendliness and understanding that Liam has given me! I have gained so much trust and would never go to anyone else! Highly recommended!

S. I.

Great service by Carl. Went out of his way to find the car that best suited my style and budget. Kept me updated with the progress on the vehicle. My 3rd car from Sturgess and will be returning here in the future.

D. R.

Very good in every way. Staff, particularly Carl Bennett, were extremely helpful. Carl guided us through the whole process of selling our Yeti and buying a Kia Soul.

S. F.

Fantastic service provided - Carl Bennett went the extra mile to help me find my perfect car. Highly recommend for an efficient service & friendly manner!

D. B.

james was an excellent sales man. he was able to answer all my questions in terms I could understand .it was very easy to complete all parts of the purchase of my Suzuki baleno and I m looking forward to driving it regards Doreen Brown

J. P.

the customer service at sturgess has always been excellent, Carl Bennett has been extremely helpful and knowledgeable, i would definitely recommend. The process from start to finish has been smooth and stress free.

J. M.

Carl Bennett was absolutely amazing. The customer service provided was 10/10 and we cannot thank him enough. Carl and manager, George, went above and beyond to make sure that we got the car we wanted. We could not of recieved better service and so glad we travelled from Nottingham! Would buy another car from here without hesitation and highly recommend! Thank you, Sturgess!!

I. L.

Great people, very friendly. Not pushy at all. Bought a car from Carl who looked after me from start to finish. Will start here when looking for my next car.

M. R.

The team at Sturgess Leicester have been excellent great service all the way through the process of me getting my suzuki ignis especially Steve, Liam and Sam made the entire process really smooth they were all really informative any question asked was no trouble. Exceptional service from all of them and they all went out of the way for me to get my suzuki ignis that I had my eye on for a few months. Liam, Steve and Sam are an asset to sturgess dealership and i will be continuing to come here for years because the customer service is truly exceptional better than any other dealership I believe. Marni Rehill

D. W.

Used Sturgess Suzuki twice since moving to the area. Fantastic prompt and friendly service from initial phone call to report fault, collection and delivery service and repair. Would definitely recommend..

M. C.

Fantastic service from Sturgess. So happy with my new car, was really nice of Dipesh and Matt to send me a personalised photo too! Would highly recommend again!

S. C.

Great service. Friendly and helpful staff. Highly recommend this dealership. I dealt with Kiril and he was so helpful. and Loving my new car. Thank you !!

B. E.

excellent buying experience with Carl who was very knowledgeable, friendly and helpful, who even stayed some 40 minutes past opening hours. Extremely happy with purchase, process and price.

C. E.

Fab experience from the start to the finish - thank you to both Abby & Carl for an efficient, considerate and admin-easy purchase of my new car. Yours Charlotte.

P. H.

Good straight forward purchase, honest in valuation of old car and what can be done with new car. Accommodating of appointment times and motorway drive. Suzuki Celerio S2

D.

Lovely friendly staff, very helpful and accommodating. highly recommend for anyone looking for a good value and reliable car. just ask for Carl or Kiril

K. A.

Amazing Experience with Carl. Fast, Productive and easy service. Great salesmen and very polite. Pleasure to deal with. Thanks for all your help.

p. p.

Excellent experience. The salesman Carl was great from start to finish. I have had several poor experiences with purchasing cars in the past and this certainly was not one of them. Carl ensured we had a good test drive out in the country to re assure me the car was right for us. Thank you Carl i would certainly recommend Sturgess to friends and family. Thank you P.POLLARD

B. K.

Great experience here. Highly recommend this Company, no pressure, no hustle. Carl especially, was very helpful, friendly, respectful and knowledgeable. Thumbs up!!

M. W.

James and Liam looked after us and gave excellent customer service, they were very knowledgable and helpful, overall a brilliant service, thank you

A. S.

Great service received from James and Rebecca, Highly recommend both, Really friendly, answered all my questions straight the way, Brilliant experience, James was excellent from start to finish keeping me up to date on everything. Thank you

l. e.

I would like to say a huge Thank You to Carl Bennett who was brilliant in dealing with my new car. highly recommend him if purchasing a new car

Z. J.

Received excellent, friendly service from Carl who i purchased a car from. From the test drive, to finalising all of the paperwork.

S. B.

Great service from Carl. Friendly and informative and gave us a good deal on a new car. Would highly recommend.

M. F.

I can only recommend Sturgess Suzuki and all the guys working there. In particular I want to thank Carl (B) and James, both very professional and helpful.

Y.

We recently purchased a Motability car from this branch we were very surprised at how simple and easy the process was.we were helped by a salesman Steve Smalley who was very understanding to our needs and talked us through the process and always making sure that we were happy.most of all the main reason I shall always be coming back to this branch in the future is because Steve knowing that we have no car picked us up from home and drove us to the showroom, anyone considering purchasing or even browsing for a new car ask for Steve Smalley at the Ayleston road branch leicester.He is very helpful.

R. H.

Great service from Carl at Sturgess Hyundai. All info presented in plain simple language and a pleasure to deal with.

O. A.

Everything was explained to me very well. The staff were very friendly and welcoming. I would definitely recommend to family and friends. Thank you Carl

K. S.

I travelled from Northampton for a test drive and was looked after by Carl who was extremely friendly, helpful and knowledgeable and nothing was too much trouble. There was no pushy sales talk, just good old fashioned customer service and so I purchased the car there and then and returned a week later to collect it. I would thoroughly recommend Sturgess for first class customer care and value.

K. B.

this was my first time in sturgess,Carl bennett made me feel at ease,explained everything to me so i could understand it,and made me feel very welcomed....great service.

J. P.

Very proffessional service.. Friendly and everything very well explained. Carl made it very easy to pruchase my new car. .

K. P.

Appreciated the support. Carl helped me in understanding my finance options and purchasing a car on PCP. Thanks Carl

O. H.

very good service. would of liked a bit more money knocked off but all above im happy with my new car.

S. R.

Fantastic experience at Sturgess Suzuki, no pressure to purchase and Carl was very helpful and knowledgeable. I would highly recommend.

P. P.

I dealt with James Fry who was patient and professional at all times and did everything you could expect within the limitations of the Covid environment.

r. n.

i enjoyed my visit to sturgess of leicester. i was well looked after,everything was explained by Carl in detail and im very happy with my new car

B. B.

I am very happy with my Suzuki Ignis which we picked up today. All went smoothly thanks to Carl.

N. R.

Excellent service, Carl was very professional and welcoming. Made me feel at ease there was no pressure.

O. C.

Great service at Sturgess always helpful and easily contactable.Carl Bennett was the sales man that dealt with me really helpful and polite.Would highly recommend.

J. D.

Drove from Bournemouth to Leicester after having a personal video presentation from James of the Suzuki Ignis. I was assured the car was in very condition and was very impressed with all aspects of the service we received. Worth the journey and great doing business you. Very pleased

K. E.

James fry was fantastic at his job he kept us informed at all times and was very courteous at all times well done

R. J.

good service from Carl, well looked after and he spent a lot of time sorting things out for me

E. H.

Thank you to James for great customer service. No pressure to buy and walked us through every step. Thank you!

C. T.

Went here my first motability car James was amazing found me my perfect car and the process was very quick

r. m.

I would like to thank all the staff for looking after me as I have just changed my car after 3years off mobility driving and Kiril Boukikov for helping me pick my new Suzuki Vitara sz5 we both love the car and look forward to 3 more years driving thanks Kiril &sturgess 😃😃,

L. S.

Great service, Lovely garage with great staff, Really thankful for Carl looking after

M. C.

Totally professional company, Ross Baxter was very helpful in guiding me to the correct car.

P. T.

Excellent service. Made buying a car a pleant experience instead of a daunting one.

S. W.

Very helpful and knowledgeable, couldn't ask for better service from Carl Bennett. Fully recommend!

j. h.

Great service from all .Carl was especially polite efficient and explained everything to me

J. C.

We are so impressed with this company. Liam was an excellent, professional salesman. We had no pressure to purchase. He gave us an excellent deal and a range of optional extras. We would definitely use this company again- worth the 60 mile journey!! Thank you.

p. r.

Brillant great staff makes sure the customer is welcome

L. C.

I CAME IN YESTERDAY AND WAS HELPED BY TARIQ, HE RECOMMENDED A SUITABLE CAR FOR ME AND EVERYTHING WENT THROUGH QUICKLY AND EASILY. THANK YOU :)

S. L.

Great service, looked after really well by Carl, would recommend.

S. R.

Great service, friendly & helpful staff. Straight to the point & genuine.

B. a.

ellie has been brilliant.very polite and explained everything clearly.

l. r.

superb freindly service, travelled miles for the car which did not dissapoint

B. K.

Can’t praise Liam enough.......Thanks for the valid advice and for the great service 👌🏼

A. J.

Excellent service

L. I.

easy and fast no problems grate service from carl

S. B.

VERY HAPPY WITH THE LEVEL OF SERVICE FROM CARL WOULD COME BACK AGAIN

c. d.

Thank you James Fry. Fantastic service from when i made the initial enquiry over the phone to when my Suzuki Ignis was delivered to my door. I was very dubious about buying online but James went above and beyond by putting me at ease, there was no pressure to buy, i was sent videos' of my car inside and out and i was kept fully informed all the way. I would highly recommend Sturgess Motors. I would also like to thank Alan who delivered my car to me

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