Reviews of Pentagon Lincoln | Peugeot, Citroen and Motability. (Car Dealer) in Lincoln (Lincolnshire).
Pentagon Lincoln | Peugeot, Citroen and Motability
8 Tritton Rd, Lincoln LN6 7QY, United Kingdom
Description
Information of Pentagon Lincoln | Peugeot, Citroen and Motability, Car dealer in Lincoln (Lincolnshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Pentagon Lincoln | Peugeot, Citroen and Motability
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Reviews of Pentagon Lincoln | Peugeot, Citroen and Motability
S. B.
Professional, knowledgeable and friendly throughout. The whole transaction was very easy. Car buying is not my favourite pastime but Paul Askew was a pleasure to deal with and made the whole process simple and straightforward. No high pressure sales talk just good sound honest advice.
D. L.
The Vauxhall service department has 2 of the best employees that I have ever had the pleasure of dealing with. Both Kevin and Gary have been faultless over the past 6 years and the aftercare I have received has been second to none. They are genuinely passionate about their work and the service they provide. It's unfortunate that I have now got rid of my Vauxhall, so I will no longer have the pleasure of visiting the showroom.
S. R.
We've always used Dacia Lincoln and everytime the experience has been enjoyable, professional and friendly with no pressure. If you are ever buying a vehicle I would highly recommend Matt, I've brought 3 cars from him now and trust his expertise and friendly, down to earth approach. Definitely a Customer for life.
A. M.
Just purchased a used Citroen C3 Aircross from Citroen Pentagon. Callum was extremely helpful and very honest. He got us a great deal and the actual transition of trading my car was so smooth and easy. Viewed Sunday and picked up Thursday. Also noticed a small issue with one of the seats when test driving and Callum made sure it was sorted for us on collection day. Everything was great, very happy! Highly recommend!
G. H.
I purchased a New Citroen C4 yesterday as a company car, I can only say the service provided by Liam in sales was exceptional.
His product knowledge is excellent as well the communication, this proved to be a smooth transaction, I would highly recommend this dealership.
J. A. D.
I just collected my brand new Dacia Sandero from Pentagon Loncoln
Fantastic vehicle
Fantastic customer service
Great friendly people
Happy to answer customer questions and address their concerns
I wouldn't want to get my next vehicle anywhere else other than Pentagon Lincoln
A big shout out goes for Paul and his team. Amazing service!!!
,
K. W.
Brilliant service from this garage when buying a used car recently. Everything concluded remotely as I live 200 miles away. Car was even better than described and absolutely outstanding condition wise. Part ex was easily agreed and collection arranged. Collection was a breeze, Paul Askew was extremely helpful, honest and easy to do business with. I would highly recommend Pentagon Lincoln. Thanks again!
K.
The car went in for a recall on a part and I believe Josh was the one I dealt with, very nice person and professional. it all went very smoothly and was done in less than the time quoted and was washed and vacuumed. All servicing has been there and bought 3 cars from them with very good deals. 10/10.
D. G.
Just purchased a 2020 Peugeot 208 from Pentagon and parted my old car in as part payment. Everything couldn't have gone smoother. No hard sales Everything was explained and gone through very thoroughly. Got a good price for my car, MORE THAN WE BUY ANY CAR, and over the moon with my new 208. Found a very frendly and fair garage. Big thank you to James. Would definitely recommend.
S. G.
I recently bought a 308cc Peugeot from Pentagon Lincoln. James the salesman was very professional and helpful and made the whole experience a pleasure. We were able to take advantage of the 7 day free insurance that Peugeot provide to enable me to drive my new car back to Kent. On seeing the advert of the car we paid a small deposit and the car was immediately removed from the website and given a full service and mot.
V. L.
Absolutely superb service when my car had a fault
Friendly and caring from the reception to the mechanics
Special mention for Vicky and Sean who are a credit to their company.
Highly recommended
D. N.
Really friendly staff who catered for our every need,nothing was too much trouble and we bought a car in the end,fair and reasonable with their prices.
M. B.
Car in for repair and was done in well under time. Vicki kept us well informed during the time of repairs and fully explained what had been done.
e. P. H.
Just picked up our Peugeot 3008 from James in store at Lincoln and his service was second to none. Such a nice guy, very knowledgable, approachable and professional. He spent so much time with us and gave us all the information we needed to purchase a car we absolutely love. No pushiness, no forced sale, we just had an all round fantastic experience. Would defiantly recommend buying a car from the Lincoln team. Hopefully James’ manager sees this and gives him a bonus for being such a brilliant help to us! Thank you James, we will be returning for our next car!
R. W.
I'm really pleased that I chose to buy my new Peugeot from Pentagon in Lincoln. From the first contact to picking the car up this week, the service has been first class. Nothing was too much trouble. I particularly commend James Lannon, the sales executive who dealt with us. He's very good at his job and a pleasure to deal with. I've met a lot of car salesmen over the last forty or so years, and they are not all like him.....
a. b.
Excellent service throughout , we made a initial enquiry on a Saturday online , Monday morning Carl from the van business centre called up and ran through some options. Within minutes Carl had located us a brand new van and completed all of the paperwork on our behalf. We received a faultless service and are really pleased with our new purchase.
Thank you to Carl Norman and all of the team involved that processed our new van quickly and efficiently to hand over just before Christmas.
A. B.
Worked with Liam on purchasing a car and he was fantastic. Did everything he could to match my budget, and answered all of my many, many questions. Would recommend this place and Liam in particular highly.
A. P.
Seen a car on Autotrader at pentagon peugeout Lincoln emailed the Garage and the salesman James was straight on the ball with a personal walkround video of the car its condition mileage service history and then he rang me and nothing was any trouble at all, picked the car up tday, when I arrived it was waiting outside the showroom it was all polished and in tip top condition as explained in detail by James over the phone, He was the most kindest salesman I've ever met got me a drink asked how my drive was to pick it up had a bit of banter aswell, made me at ease sorted my tax out all paperwork and within 40 mins I was driving away with a wave of from James great garage very good salesman and very very pleased with my car kind regards Andy.
P. J.
Excellent is all I can say. Our sales reps were James and Adam. Adam came and took care of us while we were waiting for James. We did arrive much to early for our appointment. Adam greeted us made us a coffee he then took us outside showed us the cars we were interested in. He was very attentive. Then James took over he made us feel welcome and valued without being pushy. He had expert experience in informing us all the about cars we were interested in. We are going back for test drive. Looking forward to it.
M. B.
Extremely good service provided by Ryan and the team - no hesitation in recommending Pentagon Lincoln.
C. F.
Big thank you to Paul White. I had a few visits and teething problems over my driving license. He was extremely helpful and courteous. The whole process was very quick and thorough and my daughters are super happy too. Thank you
r. j.
Just purchased a Peugeot 108 from pentagon Peugeot in Lincoln salesman james lannon cannot thank enough very helpfull not at all pushy went that extra bit to help make buying the car easy did everything he said he would which these days is rare great service from top to bottom if u need a new car go see james 👍
D. T.
Parts department, vince was excellent ordered me everything I needed and posted it to me at my home in Grantham. Awesome service, thanks vince.
L. S.
Did our car service very good all staff very helpful
P. G.
Our salesman Liam Swan and the Branch manager were very helpful and obliging in the purchase of our Citroen C3 Picasso. Liam went to great lengths to source what we needed at a price we could afford.
We are very pleased with the vehicle and the prompt way all paperwork was handled and dispatched.
A thanks must also go out to the yard staff (John) who was very helpful to us as we are disabled and they moved cars to ensure we had a parking space.
All in all the purchase and attention we got rates five stars.
p. c.
Excellent Service from this garage. Booking my Astra in for service was easy and all the staff are really friendly, helpful at knowledgeable. Kevin who works on the service department was fantastic and explained everything thoroughly. Attention to detail was fantastic! He even sent me a video of the car being worked on in the garage to highlight any issues. I didn't think the price was too bad for a main dealer either. Will deffinitly be back!
D. L.
Jackie at Pentagon Lincoln gives a top quality service,
She is thorough, upbeat and great at simplifying everything to be as smooth as possible for her customers
P. M.
I needed a sturdy vehicle for work and the upcoming zombie apocalypse. Pentagon sorted me out with an easy trade in on my Dacia for a Ford Ranger Wildtrak. Really pleased with the pickup and great fellas at Pentagon. Thank you very much.
S. T.
Mike was very accommodating, very calm, not pushy and couldn’t do any more to help. Was very understanding and a pleasure to deal with. Gone are the days of pressure sales and sneaky sales tactics although there is a sales admin fee which was highlighted to us on the telephone conversation but I think they should have included that figure in the advertised vehicle price. That’s a dealership thing and has no reflection on the wonderful service Mike provided. Bought with confidence and will buy again from them if I’m in the market for another vauxhall vehicle. Thank you again. Mrs Hussain.
T. H.
Took delivery of a brand new Citroen C5 Aircross November 2021 Sales Staff were very professional no hard sell but offered a competitive deal compared to other dealers - I shopped around online and visited a number of dealers. Callum (sales person) - and his manager were very professional and advised precisely what deliver times would be and what was available to purchase immediately - lead times for personal choice/colours were quite long i.e. several months however they had access to a couple of vehicle specs I was interested in so I decided to take delivery of one of these vehicles and it arrived as Callum said it would i.e. within 7 days. Minor problem on my new vehicle found during initial inspection when I took delivery was rectified within a couple of weeks - when spare part ordered/arrived so after sales service was very good. Would highly recommend Lincoln Citroen based on my experience.
A. m.
Very helpful and efficient. Managed to source me a car even though I had an extremely tight deadline. Highly recommend. Richard and Martin great to deal with and would recommend them to source your next car!
d. B.
Booked an appointment to checkout a Captur.
Neither my Husband nor I have ever liked buying a new car! Paul introduced himself and from that moment we both relaxed and had a great time! There was no hard sell, Paul made everything really easy.
Got a really good deal on our old Captur and within 24 hours we had picked up our new Car
Great service and a really lovely guy to deal with!
Many thanks Paul White!
Regards
Dee and Alan and LOKI
M. B.
Great service by Carl Norman. He was fantastic from the first call to me picking up the car, he even came in on his day off when I collected the car. So happy with the car! Can’t recommend highly enough, will definitely use them again.
S. M.
Bought a used Mokka X elite from Pentagon Lincoln, so far it is very good, like a new car.
From contact to purchase I dealt with Paul Askew, he is a gentleman. I never felt pressured and and the deal we agreed was discussed openly and in a calm friendly manner. Collected during the fuel supy difficulty , but Paul qued 40 minutes to put petrol in so We had plenty to start with at hand over.
Thanks Paul.
A. W.
Bought a car at this dealership in August 2021 and dealt with a very friendly gentleman called Phil. He was very communicative, and being that it was my first time purchasing a car explained everything in the detail I needed. The car was absolutely spotless when I turned up, and Phil took me through all the vehicles systems and set them up to suit myself.
L. H.
Phenomenal experience. Steve Gordon is the gentleman you should request for if you wish to purchase a vehicle. From the offset he was very warm, welcoming and friendly. A very personable gentleman who’s extremely professional. Nothing was too much trouble and he worked extremely hard to get us the best deal. He had a keen detail for attention, down to noticing I wasn’t well and made sure I was comfortable. Perfect service. Best service and deal I’ve ever had when purchasing a vehicle. A huge thanks to Steve!
C. M.
Can't fault Citroen
My van was out of warranty when an adblue fault appeared on my dash.The lady on the counter couldn't have been more helpful and as goodwill on behalf of Citroen agreed to fix the van free of charge.I Would highly recommend Citroen for purchasing a vehicle plus for after sales service.
M. T.
Just bought a new Corsa on 69 plate. I found the whole process so painless. Ian the Car salesman was terrific, supportive and very helpful. A smooth handover and would recommend to friends and family.
H. W.
I’ve recently been into Pentagon Lincoln with interest in the new Vauxhall corsa. I’m so grateful for all the help from Paul as I now have one of these brilliant cars. Great service from Paul he’s been honest informative the whole way through. Really really impressed. So happy with my new car and the great service I’ve received from Pentagon Lincoln! Highly recommend
M. M.
My experience dealing with Pentagon Lincoln was seamless. Big Thanks to Callum Hewitt!! He was so helpful all the way, contacted me all the time to update me and helped me out with my clarifications. Excellent customer service from him. He was very transparent, which I really appreciate being this my first car purchase :)
Z. C.
I bought a Citroen car last week and absolutely love it. I took a leap of faith spending so much money on something I had never actually seen but I am very glad I did. Liam Swan looked after me well. He showed me everything that I wanted to see by video and was avaliable to answer any questions I had.
I had it delivered (by a lovely delivery man Frank) as I am not local to Lincoln. I definitely believe that I ended up with a car more perfect for me than if I had only looked locally during a precovid world. Delivery was easy to arrange and a very pleasant experience!
A.
I bought a used car using the newly set up virtual car viewing service as I live a long way away. Carl was able to arrange this at short notice and showed me around the car on Zoom. Although I couldn’t take it for a test drive, this was a good alternative - especially under current lockdown restrictions. A 14 day cool-off option was provided in case I change my mind following receipt of the car (I won’t). He was very pleasant, helpful and informative throughout. He arranged delivery and pickup of my old car for part exchange, which went seamlessly. He followed up with a phone call a few days after delivery to check all was ok. Happy with my car and the service provided.
J. L.
Recently purchased my Citroen C3 from Pentagon Lincoln. This is the first time I have purchased a car on the internet but I would definitely do it again. The process was easy, straightforward and quick. It was a pleasure to deal with Liam who was very helpful, friendly and professional from start to finish. Could not have been happier when my car arrived. A great car for a great price. Thank you for a very pleasant experience.
G. M.
Recently spent the most I ever have on a car before at Vauxhall Lincoln. Needed everything to be just right as I plan to keep this one for a long time. From start to finish I dealt with Paul Askew who has displayed some of the best customer service I have come across. Communication was good and timely, had a couple of problems with the car( very unlucky but nothing major) and these were dealt with swiftly and with no fuss by Paul
Can't thank him enough for a stress free purchasing process.
Cheers Paul
D. P.
I have just purchased a vehicle . Mike Woodcock was the person that dealt with my car purchase. He was informative, reassuring and very honest. Even when I had a little wobble about having a test drive in the vehicle by myself. I can highly recommend him for anyone . I will definitely use his services again when I decide to change cars again.
R. M.
I dealt with Paul white throughout the purchase of my car he kept me updated and supported me every step of the way. Very helpful and courteous. There was a feature on my car I didn’t know about. He took the time out to find out and feed back the information. Nice doing business with him
M. O.
So grateful to these amazing mechanics for sorting out my car which developed an issue as I was heading for the A46. I arrived desperate at 8 am, and they fitted me in, diagnosed the fault,sourced a part and got me back on the road while being absolutely lovely. Special thanks to Brandon. Highly recommend
M. B.
From the moment I walked in for my appointment on Friday 10/12/21, to driving away in my new vehicle on Wednesday 17/12/21, shaiden did everything professionally and courteously..every detail was covered every question I had answered clearly..all correspondence replied to quickly in the days between..I can't recommend pentagon highly enough in purchasing my Ford kuga.
Many thanks pentagon and particularly shaiden..five star recommendation from me. 👍 👍 👍 👍 👍.
Mark.
M. E.
Lee was a very helpful, but not pushy, salesman. This meant we were able to consider our decision without feeling harassed! Got a great deal on a Vivaro van, and very quickly handed over to us. Very pleased with our purchase
D. D.
Amazing customer service happy and friendly nothing was too much extremely patient with all my requests Martin Scarborough was absolutely fantastic answered all my questions and got my car ready in a few days even up against the easter weekend. He went above and beyond to help me to make the purchase as smooth and efficient as possible drove over 155 miles and wasn't dissapointed extremely happy with my new car
Thank you martin at peugot lincoln.
David
F. M.
Amazing service from Pentagon. We found our car on Sunday, Liam called on Monday and him and Peter worked together to get a great price. Frank dropped the car off and was brilliant and very knowledgeable. Just brilliant.
M. S.
I came having had a problem with my diesel car because I do not do many miles. Vicky and Gary on the service desk were extra helpful and talked to me about all my options. I understood the process very clearly! I decided to change in to a petrol car and was introduced to Carl in sales. He was excellent, taking the time to help me pick out the car I wanted and let me look around and test driving before finding a really competitive finance quote for me.
It was good job and I would definitely recommend 👍
F. S.
Purchased a Mazda2 from here in March 2017. That was an easy and unhurried process (thanks to Doug). Since then, the car has been serviced twice (including work carried out under warranty). Interaction and communication has been excellent and the service I've received has been consistent throughout. Many thanks to Ash for his help as well.
25/01/19
Just had the front brake pads checked following an advisory comment at the last service.
No action was required.
As usual, first class service from all at Mazda Lincoln.
Thanks again.
23/04/21
I needed a new rear screen wiper blade (mundane but, necessary). Dropped in and purchased one and had it fitted (no charge).
Total cost, £5.74. All completed with no fuss and a smile. Taking care of the small things gives me continued confidence in Pentagon Mazda.
Thanks again.
G. P.
On the way back from the dentist we called in to look at a used Mokka. We came across our wonderful salesman Carl Norman on the forecourt and he couldn't be more helpful. From start to finish it has been an absolute joy and such a quick and easy process. 2 days later we were back to collect our new Car and even had Carl set us up a service plan. Can't recommend Pentagon and Carl enough! 5 stars!
R. K.
Great service from the Citroen team over the last 3 years I've had the van, they always meet and exceed expectations. Very helpful and professional throughout.
V. R.
Travelled from Liverpool to look at a Vauxhall Mokka X that I had seen on the website Ian the sales guy showed me around the car and he helped me with all the paperwork gave me a good trade in on my Renault Captur he was very helpful and efficient. I could of taken the car there and then but as am a bit of a nervous driver and weather conditions were pretty bad I decided that I would travel back a few days later to pick it up. When I went back my New Car was all ready so I was all set to drive away within 15 minutes I am so happy with my car it was worth the 300 mile round trip that I had to do twice 😊
S. M.
I have just purchased my second New Citroen from Pentagon in Lincoln.
The customer care and service received from Callum Hewitt was excellent. He made the process effortless from start to finish.
I would have no hesitation recommending Pentagon to family and friends.
Y. S.
Fantastic experience with Liam. Good communication throughout the process. No pressure selling. Vehicle delivered to specifications. Overall good experience that we bought 2 cars!a C1 and a C5 aircross hybrid.
O. H.
Bought a focus from the Lincoln branch. On my 1st visit, Ian took us on the test drive, the car ran perfect and came with full history, mot and service. Got good trade in price for my battered fiesta and agreed on a price there and then for new motor. Picked it up a week later and it is still running perfectly. Ian looked after us from 1st meeting to handing over the keys and was brilliant throughout the whole process. Wouldn't hesitate to get my next car from them.
M. E.
Bought a vauxhaul grandland from mike woodcock. Very honest and straight to the point. Fast call back timing. I will always return to pentagon for any cars in the future. Brilliant. As soon as we walk into the office claire older was very welcoming, nothing too much trouble, great service.
J. P.
Bought my car from Pentagon last year and was very impressed. Obviously a potential buyer is always treated very well but I have continued to appreciate their approach and customer service. Needed new headlight; they were fully booked but slotted me in as it was something "serious". Had only an hour's wait and all that was required was a new bulb. Highly recommended!
T. S.
5 stars all round for service, efficiency and customer care. Paul Askew was at all times helpful, efficient and courteous. We're very pleased with our Corsa, and would recommend Pentagon with confidence.
N. P.
Would highly recommend. Kelly and George were very helpful and polite and didn’t push anything on me that I didn’t want. Exchanging my old car and buying a new one couldn’t have been easier.
S. B.
Absolutely brilliant service. Glynn (Lincoln branch) was amazing. We purchased our vehicle completely on line and Glynn was more than honest with his assessment of the vehicle and arranged everything seamlessly. We are absolutely delighted and would recommend these guys to everyone. Thank you
M. Y.
Just bought a Vauxhall Corsa from Carl Norman at Lincoln . Couldn't have received better service. Carl was friendly, extremely polite & knowledgeable & nothing was too much trouble. He covered everything I needed to know & offered a wide range of services that Pentagon could provide. He has set up a service plan for me & delivered the car to my home. I also received help & advice re road tax & other questions I had , prior to my purchase , from Paige at Derby , who is also to be commended. I am delighted with my car & would not hesitate to use Pentagon again thanks to Carl & Paige.
A. B.
A great experience from start to finish from both Matt and Jess. They kept me informed throughout the whole purchase and ensured everything was up to standard before I left the dealership. Will definitely be back to purchase my next car from here. 5 stars from me and anyone wanting to buy a Citroen would recommend them to come to Pentagon Lincoln.
E. L.
Big thanks to Callum and the pentagon team at Citroën when buying a new car with my dad. Very accommodating and look forward to a good experience with them :)
W. k.
My insignia was in for fault finding. The service dept were superb in helpfulness and keeping me informed. Couldn't find the fault but not for lack of trying.
Also made inquiries with Ian on changing. He did a great job at trying for me but unfortunèately not a deal to be had.
Went next door to Peugeot to see James, who originally got me the Insignia. Great welcome and he took me through the range I was interested in. Hopefully he will find something. I know he will do his best.
A. P.
Many thanks to Mike Woodcock for his help when purchasing my new Astra. The whole experience was hassle free. Will definitely be back again for my next car.
L. F.
Bought my new car a few days ago, the buying process was made quick and easy with no pressure or hassle. The guy who made it all easy is Mike, Mike made the experience pleasant and stress free, he answered all my questions with out hesitation. I will be going back there when my wife upgrades her car and highly recommend for anyone who wants to purchase a car from an honest and trustworthy dealership.
B. T.
Bought my first car from here. Excellent company, very highly recommended, very happy, friendly, helpful staff. James and Richard were really helpful, they have great knowledge and are really good at what they do and I recommended speaking to them when you buy your new car from here. Also they go out of there way to make sure, they give the best service to all their customers.
C. L.
Very impressed, Callum was polite and really helpful, even setting up radio stations and sorting my mob so it was compatible to the in car display. A courtesy call 2 days later to see how everything was, highly recommend. Thank you Callum !
C. P.
Bought a car from a gentleman Shaiden, excellent service throughout. An absolute asset to the business, he answered every question I had (Which may I add was alot lol) Replied to all my emails and called me back almost immediately every time of asking. He is a very honest person so i felt comfortable. Chuffed with the service and will definitely be recommending to family and friends.
L. H.
Carl was so very helpful. Easy process buying my new vauxhall. couldnt ask for better service or a better deal. would definitely recommend. will come back again :)
M. H.
I collected my new Citroen C3 Aircross a few days ago and I could not be more pleased with the excellent service I received from the sales team. From the point of reserving my car, to taking delivery of it, I was kept updated throughout the whole process by Peter, Jess and Callum who were all exceptionally helpful and informative. A very big thank you to the three of them.
N. D.
Great company to deal with. Deal for a new van went so smooth, thanks to salesman, Carl Norman. Top professional company, will definately recommend, and use again.
M. G.
Purchased my Citroen C1. Amazing service even during these difficult COVID times. Was able to purchase and collect my car COVID-safe from outside the dealers completely contact-less, very well thought out way of purchasing, salesman Liam was particularly helpful. One of the best car dealers I've used. Highly recommend.
P. M.
I cannot fault the servicing of my car. It was excellent. But .... as to the valeting, it was very poor. The car had been washed but little attention was given to detail and I found several areas where the brush/sponge had not reached and it had not been very well dried off. The interior had been sprayed with a rather unpleasant "scent" which lingered for days and some had ended up on the windows forming a mist which I had to clean off. I would rather not have my car valeted in the future and have £10 knocked off the bill.
J. G.
The whole process from central sales team to going to the dealership was very straightforward and everyone I spoke to was very knowledgable and had great customer service. The car was very good value for what I got and the finance options were very easy l, cheap we’re and explained to me very well! I Honestly couldn’t pick a single fault throughout the whole process of getting my new car!!
J. S.
I couldn't be happier with how I was treated while buying my Car from Stephen! Extremely polite and knowledgeable. I got a great deal with my part exchange too! I would definitely recommend Pentagon Lincoln to anyone looking to part exchange/ buy a car.
Thanks again Stephen!
Joe
J. S.
Buying a used car in the middle of a pandemic whilst being confined indoors is a challenge to say the least, fortunately Pentagon Lincoln stepped up and made themselves stand out from the crowd. With the offer of Nationwide Delivery and a professional, attentive sales representative in Liam Swan, the purchase of an unseen car was made considerably less daunting. I found Liam to be extremely helpful and despite my numerous calls and emails, Liam was polite and courteous and answered all my queries in a prompt professional manner.
Delivery was scheduled and efficiently conducted by Frank without additional miles on the car despite being 120 miles away in Hertfordshire.
So, to recap, it has taken a week from first phone call to delivery for the transaction to be completed, a process that included numerous communications confirming photos, HPI status, service history, car registration etc. a full service, MOT, valet and detail and ultimately home delivery.
Should anyone from the Pentagon Motor Group read this review, I’d like to put it on record that I have been thoroughly impressed with the service received from Liam over the last week, he must be a real asset to your organisation, when I need a new car in the future, despite being 120 miles away I will be reaching out to him again.
It’s has made a pleasant and refreshing change, well done Liam.
In a world of ever-increasing fake reviews, I can assure you this is not one of them.
B. D.
Bought a second hand car from Claire who was great. This was the first time we visited this branch but next time we will go straight here. Customer service was great, fair prices and good cars! It was actually a really good car buying experience.
B. J.
A pleasant easy click and collect purchase from Alwyn and Callum, all safety measures put into place on arrival. I would highly recommend the team to anyone who is looking to purchase a car in these testing times . A very professional service 10/10
A. M.
Took my 6 month old Mazda 2 back to the showroom because of a warning light showing on the dashboard, which turned out to be an ABS fault which.was diagnosed there and then while i waited. A new unit had to be ordered which arrived over the weekend and fitted to my car today Tuesday. Everyone I dealt with was VERY VERY polite and helpful and went out of their way to reassure me that everything would be alright even to telling me driving the car would be safe to get me back home, except the Anti-lock Braking System would not operate but the brakes would work okay.
Very pleased with my visit today and would recommend the service department for any problems you may have. THANKS once again for providing an exemplary service.
Kind regards Alan Martin.
M. C.
Drove down from Glasgow to purchase my Citroen c3 yesterday and had an overall great experience! Callum and Jess were great in the run up to us getting there, car was completely as described.
Parts department were also fabulous.
Nothing we asked was s problem, if the right deal is there next time would definitely make the 600 mile round trip.
Thank you!
A. T.
The pre-sales part of Pentagon Vauxhall was fantastic, could not fault in anyway shape or form. No pushy salesmen, gave me all the time I needed to come to an informed decision. Everything went perfect hence my original 5* review.
That's when the problems started. I was told about getting my new car with 3 years free servicing and free MOT. It's now been 7 weeks since picking up the car and after emails and face-to-face talks, I still have no information regarding my service plan, and do not get any email or call backs regarding this when asked.
Pre-sale: fantastic, truly amazing. Up there with the best I've ever had
After sales: shocking. No follow up when asked, and don't get given all the details such as service plans, and when posing the question as to why, get given a promise to call or email back but don't.
M. F.
Brilliant service from Liam Swan from first contact on the phone to collecting the car today. Very good communication and Liam was lovely to deal with. Would definitely buy from him again!
H. D.
I recently bought a Corsa from Pentagon Lincoln and am absolutely over the moon. The car is fabulous and the service Mike Woodcock provided was brilliant. He was a complete gentleman taking the time to explain things carefully so that I could make an informed decision. The car buying process was quick and painless due to Mike's hard work and professionalism. Thank you so much Mike.
L. S.
Recently purchased a Citroen c1 from this dealership- due to COVID19 everything until handover was done online. I dealt with Liam Swan who was helpful and informative all the way through and helped advise me on which was the best car for me to buy. On handover and pickup Liam was there to meet me and everything was done as COVID safe as possible. Nice bloke and a good dealership to buy from.
M. B.
I have just bought the car from Pentagon Lincoln. We came from London exactly on agreed time and were greeted by Carl. He was very professional and helpful. The car was prepared perfectly. Just quick test drive and next all formalities, alot of paper work but Carl made it as a smooth and friendly deal.
The car is fantastic, it was love at first sight.
We are really happy.
Thank you Carl and Pentagon Lincoln.
Great experience
J. G.
I recently traded my Citroen Berlingo van in for a second hand Citroen C3 Picasso....from the first phone call to Callum in sales to picking the car up was only 3 days and every part of the deal was dealt with smoothly and professionally...he even posted some things to me that I had left in the vans glove box to save me the trip back to pick them up.
I would like to thank Pentagon and especially Callum for their help and professionalism and when I change my car again they will be my first call...
L. S.
was looking for a first car and Mike gave me a ring made an appointment came to it and a few weeks later I had my perfect first car. the process was so easy as Mike made it so simple, he looked until he found the right one for me and I appreciate all the hard work mike put it with helping me with this car and making the process of getting a car much easier for me. highly recommend Mike and Pentagon motor group to anyone as they all are an amazing team who will make you're new purchase much easier. A big thank you to Mike.
R. S.
Just purchased a used car that I had seen on the website without seeing it first and had it delivered to my local show room. It was just as I expected, a good quality car that had been fully serviced, mot and valeted and no pushy but very helpful advice and help from your salesman Mark. Although a couple of small problems had been overlooked, Mark has agreed to rectify them. That is why I purchase from a trustworthy company from whom I have purchased other vehicles in the past and still own another Vauxhall car that is always serviced by Pentagon. I know if I have any problems this company does not fob you off and I fully trust them. It is always a pleasure to deal with Pentagon.
P. B.
Four new Tyres to our C4 Picasso fitted yesterday great price and service
E. W.
Jess was fantastic, lots of knowledge and I managed to test drive a few cars, which has not been the case with other dealers. I will definately in the future when I need a new car. Thank you
m. m.
Excellent service and thoroughly professional. Very happy with car I was sold and the way I was treated. Highly recommend that you buy a car here if you live in Sheffield.
S. K.
Buying a new car is always a marathon experience, but Richard, our sales consultant, made sure we were informed about everything about the range of cars we were looking at. He was also, along with his manager (also called Richard!), very patient with us as we pressed to find a good deal that suited us. Unlimited drinks helped along the way. Well done!
S. J. V.
I moved to UK recently and I bought my first car from Pentagon, Lincoln. They are very professional and I had a seamless business with them. A big thanks to Sam Cawthrone. I will surely recommend Pentagon to my friends.
P. B.
Excellent hassle-free service from start to finish from the whole team where the customer’s needs are put first. Always happy to answer any questions / concerns during the purchase process, thank you to all during these difficult times.
N. B.
I dropped my Megane off for a service on Monday. I was old to drop it off at 8 but was pushed to get to work on time. I was able to drop it off at 7.50 to help. Allowing me to be on time. Paul at Renault service ensures the price was as cheap as possible - I have friends in the industry and I was delighted by how friendly and informative he was. He rang when he said he would to keep me informed. The car was in immaculately clean and I picked it up when was convenient to me.
S. N.
On Saturday we got our new Renault Kadjar from Pentagon Lincoln. Paul White looked after us throughout the buying process. He is very knowledgable about the Motability system and the whole procedure ran very smoothly. He is a lovely man, very personable as well as being very capable. Many thanks Paul for a great experience.
J. V.
Very lovely and friendly salesmans. Good quality, affordable cars for sale. Easy to buy a car, prompt service. No hassle at all, pick a car, sign, pay and you are ready to go! Thank you very much for my second hand car!
Ps, 1 year free RAC warranty included with each car they sell ;)
M. C.
We picked up our new van on Wednesday from Glynn at the business forecourt, very quick and easy trade in for our old much loved van. Great friendly service I can recommend highly.
K. Q.
I have recently purchased a van from this dealership. The quality of service was outstanding throughout and I was kept fully informed at each stage of the process. The dealership were also able to offer additional information and advice when I requested them.
I have no hesitation in recommending this dealership.
A. B.
Took my car in for its mot, it failed epically. What should have been the worst case scenario turned into an excellent experience of assistance and customer service.
I found my next car at a great price and the way I was looked after was second to none, I ended up driving away happy just 24 hours after the dreaded call was received to tell me about the mot.
Many thanks to the Vauxhall's Pentagon team and Mike Woodcock in particular for getting me mobile in such timely fashion
R. M.
Purchased a new car from here, thanks to Mike woodcock for all the help he gave in dealing with us going through the process of purchasing the vehicle, very helpful and efficient, yes I know its his job to sell cars but he wasn't pushy and went Into great details regarding the vehicle, thanks Mike.
J. R.
A massive thankyou to Ian Bishop from Tritton Road Lincoln branch. Impeccable customer service from start to end. Was able to test drive my desired car within minutes of entering the showroom and the entire process from sitting down to driving away with my new car ran smoothly. Even went out of his way to lend his own co. car to allow myself and my partner to kill some time and get some food. Definitely recommend The Pentagon group and will pass on my praises to anybody else looking to buy a new car.
K. N.
New Mokka X Purchase Pentagon Lincoln
Hi we live in Manchester and had purchased a new Mokka from Pentagon Chadderton Manchester Branch back in 2013.
We decided on purchasing a new Mokka X ecoTec 1.4 petrol turbo model from Pentagon on line due to the Covid - 19 situation. We looked on the Pentagon website and found what we considered the best vfm option was actually purchasing our new car from the Pentagon Lincoln Branch.
I tel initially and was put through to their Senior Sales Consultant Mr Ian Bishop who came across as being helpful, knowledgable, and courtious in all his dealings with us. Ian dealt with the sale and provided an acceptable valuation on our existing car which was being offered in part ex for the new Mokka X we were purchashing.
The whole transition was simplified by Ian who arranged the 0% finance option for us, road tax, change of ownership and the delivery of our new car, all free of charge.
The day after receipt of our new car, and on closer inspection, I noticed the plastic lid inside the boot which covers the space where the air tyre compressor is located was broken ie three plastic clips on the lid. As a result the lid cover wouldnt close properly.
Also I had noticed the vehicle we had purchased had been advertised at the time of the sale as having front and rear parking sensors, but the car we received didnt.
I contacted Ian re the above and he couldnt of been more helpful and understanding. Ian confirmed a replacement plastic lid cover for inside the boot would be posted out to me directly and that having checked the vehicle spec at the time of the sale also confirmed it was advertised with front/rear parking sensors. Ian advised he would be looking into this matter at his very earliest convenience.
The parking sensors were a main requirement/feature in our selection process of this particular vehicle so Im hoping something will be done. The car itself is fantastic and superior to our earlier model.
I can confirm its been an absolute pleasure in doing business with Pentagon Lincoln and in particular Ian Bishop their Senior Sales Consultant who simplified the whole sale and purchase experience in what are difficult times.
Thank you
Best wishes
Keith Nicholson
J. C.
Professional and courteous staff. No hard sell, very relaxed atmosphere. James took time to explain the car and spec and I never felt pressured to buy at any stage.
D. C.
My salesmen (Adam Faulkner) was helpful, friendly, knowledgeable and professional and not at all pushy. I only went to browse but ended up buying a used Jeep Cherokee. The price was good and the service was first rate. Coffee was good too!
R. C.
We purchased our new c3 yesterdayfrom pentagon Lincoln
where Liam gave us a great deal and the service was very professional.
All through the purchase of the car and with his expert knowledge
made buying the car from start to finish very easy and relaxing
TOP CLASS sales Thankyou.
B. M.
Mrs bought a Citroen from here this week and was beyond impressed! Jess was absolutely wonderful from day one, always responded promptly to emails and was super informative, friendly and helpful. It is a really lovely team at Lincoln where anything is no trouble for them! Thanks again Jess for helping Lee get her dream car ☺️
M. P.
Purchase of the Citroen C4 Cactus was straightforward and hassle free despite Lincoln being distant to my home. My initial enquiries were answered in a friendly, personable manner, the transfer of funds sorted and delivery arranged rapidly. Thank you Liam S. in the Sales Dept.
J. H.
A quick update on my last review. Had some issues with a new MX-5 bought this July, to be fair Pentagon have sorted out these issues very quickly and without any prompting from me. So gone from 1 to 4 stars, excellent after sale care.
S. H.
Fantastic service from Mike, really helped us through the whole process and kept us updated. Everything was sorted and ready for us, exactly when we needed it! Also, thank you to Arnie for helping us with paperwork. Much appreciated! Would recommend!
M. E.
Claire Williams was amazing, so helpful when buying my car. Second car from Lincoln pentagon Vauxhall, and couldn’t recommend the service more. Service team is also great. Thank you very much! Help out loyal customers.
J. J.
Bought used 2019 Vauxhall Adam smooth process via phone calls and in person when collecting. Dealt with Carl who provided brilliant customer service throughout. When In the dealership good precautions taken in light COVID-19 including sanitisation and screens as well masks and gloves if required. Overall a good experience.
J. W.
Fabulous can do attitude from Jessica when we replaced our end of lease motability vehicle. Cheerful , honest, and direct and we knew we were getting her very best efforts on our behalves. An absolutely wholehearted recommendation.
s. H.
I dealt with Liam Swan over a period of a month or so . He was very helpful, seemed truthful and personable on email , phone and when we met and was easy to discuss things with. An easier experience than I expected.
R. S.
I bought a used Vauxhall Adam from Vauxhall Lincoln. Claire was incredible from start to finish. She was kind, informative and helpful and not even slightly pushy. She made the whole experience so easy and smooth.
I'm so happy with my new car and can't thank Claire enough for all of her help. The after-sales care is also great.
What could have been a stressful situation was actually made fun and simple thanks to Claire.
L. K.
Excellent service. The people there really do seem to care that you are suited to the vehicle you buy and are 100% happy with your choice. They were so helpful at each stage of choosing, buying and after sales. When I finally change my car (but I love my Cactus, so it will be a long, long time!), I will definitely go back to Citroen and Pentagon Tritton Road.
D. K. F.
Really great service. Buying of my first car went very smoothly and everything explained well from start to finish. Big thanks to Mike for all his efforts, much appreciated.
L. S.
Excellent service from James throughout my first experience of buying my own car with lots of support and advice but no pressure whatsoever.
G. D.
We were looking for a car for my wife, but were not sure exactly which model to choose. Buying a car is not always a pleasant experience, sometimes the salesperson is more concerned with securing a sale than with actually helping you, but Steve Gordon, the salesman at Lincoln who looked after us, was both helpful and professional, and assisted us to make a choice without being too pushy. Thanks Steve for all your help.
P. A.
Callum the Citroen dealer was charming, polite and informative regarding the model I wished to purchase. He kept me fully informed of the progress regarding delivery and was thorough in his handover of my new car. I would definitely recommend him and the dealership.
Pamela Axworthy
E. B.
We have just purchased a second hand car from Pentagon and throughout the whole process they were fantastic. We dealt with Mike throughout and he was knowledgeable and professional. We've bought from other dealers in Lincoln and would recommend Pentagon above them.
N. H.
We went to Pentagon Lincoln to buy an Astra Elite. We were greeted in a friendly professional manner with no pushy sales patter. Our requirements and preferences were listened to and we bought the perfect car for us, a pleasant and enjoyable experience thanks to Mike.
P. P.
Having seen the car for sale on Autotrader l rang the dealership for more details,they were extremely helpful and the salesman I dealt with did exactly as promised.
The first time I physically saw the car was when I went to collect it because the dealership is over 100 miles away from me.
Thankyou Lincoln Vauxhall and Carl for the service you gave me.
Hence the 5 stars.
R. W.
My excellent experience at Pentagon Lincoln (Citroen) was made possible by friendly staff (namely Zak Lilley, who was courteous, funny, honest and a thoroughly decent chap). I only buy a car if I genuinely like the sales person and the general good vibe of the dealership - this was the case at Pentagon Lincoln and the deal was done! Thanks Pentagon Lincoln... I look forward to testing the post-sales customer service level over the next three years of warranty and servicing! (The review will be updated accordingly!)
I. M.
Just had my Mitsubishi serviced at Outer Circle Road. Excellent service, from Brandon Joyce in Service reception through to the engineers and car cleaning staff. (It was really dirty).
Would definitely recommend.
G. P.
Excellent service, especially impressed with our salesmen Paul White who went above and beyond to help us find our perfect car.
R.
Hassle free service, Mike was very patient and knowledgeable in all areas of the car buying experience.Vickie was very helpful in changing over my service plan. Extremely happy with my new car and the friendly service from everyone involved.
A. M.
I spoke with Richard from Peaugeot Lincoln regarding a car advertised on their website. He gave some great advice on the model I was interested in and helped me to think about what I really wanted from a car.
In the end I did not purchase from here because I live almost 3 hours away and went for a local garage but I appreciated their expertise and none-pushy approach.
S. B.
I bought a second hand Astra on Wednesday the 14th of April. Absolutely delighted with the car and cannot speak highly enough of the smashing sales representative Paul Askew. Thank you Paul and Pentagon.
A. G.
A massive Thankyou to Mike Woodcock at pentagon Lincoln (Tritton road) for helping me to find my perfect car! Second time I’ve purchased a car from Mike, found a car that I liked but wanted in white so mike helped find what I was looking for at another branch and transferred it across for me , would definitely recommend!
J. D.
A very nice experience here today. Callum was supporting me in buying my first car, I was very nervous at first but when we went out for a test drive Callum was very helpful in helping me get used to the car. He did us some great deals om extras and was very good at explaining things about cars I had no clue about. I fell in love with the C1 and am now one very happy car owner. Thanks for your help Callum!
B. C.
Excellent service, not pushy at all, and we got exactly what we wanted. All questions answered and great after care! We are so happy with our new dacia duster
S. W.
Brilliant service from start to finish was kept informed with everything was due to get our car in August but Ben our sales, guy managed to get it quicker for us. Would defenitly recommend and go there again if we was to upgrade in future.
N. S.
The sales person Carl was polite not pushing the sale and allowed us to make our decision. I have a happy wife as she has finally got her dream car. Thanks for your time.
W. W.
Visited with a view to check out a Mazda 2 I saw on the website. Whilst Phil’s customer care was excellent, and his knowledge and advice/assistance very good, I do have concerns about the website.
1. First Mazda 2 I saw was priced £300 more on the forecourt than website.
2. Second I saw and test drove had a mileage of almost 5000 miles, but website said less than 3000 miles.
3. Bank holiday offer of £250 off used cars was misleading as a number of cars are excluded. This was hidden in the very small print.
4. Free servicing for any used car due a service within 4 months was also misleading - see the very small print again.
I appreciate that car dealers are expected to make money, but misleading offers and incorrect information should be avoided to ensure customer confidence in the company.
B. H.
Had a fabulous and stress free experience at Pentagon Motor Group Vauxhall. I'm a first time buyer and was looking for an efficient and drive easy car. The sales consultant, Claire, was so helpful and went through all of options and paperwork. She kept to my shopping specifications and helped me to purchase a newly new Vauxhall. I cannot thank Claire and the Lincoln Vauxhall branch enough for their support and help. Definitely would recommend the branch to anyone new to the driving/vehicle world! Thank you to Claire especially.
t. r.
My new car bought from the very helpful staff, Martin was very helpful and professional all the way through
M. T.
Despite the Covid restrictions I was still able to get my wife's new car without any fuss and with total reassurance from the salesperson that everything he promised was carried out efficiently and professionally. Well done Citroen and Callum.
M. W.
I collected my used Peugeot 208GTI from the Peugeot garage on Friday 17th September the whole process was made very smooth by the salesman I dealt with the only reason it is not 5 stars is because the valet on the car was pretty poor and looked like it was rushed smears over the windows water marks on the paintwork and finger prints all over the panoramic roof.
R. B.
Been today to pick up are new shape Berlingo service by Doug and Glynn was brilliant everything went so smooth Van was all ready for us to pick up just had to sort paper work out looked after us with a coffee made us feel very welcome. We will be looking for another van soon so will defo be in touch with them even though we travelled from Bradford. Thanks guys Ryan loves the van.
M. R.
Pleasant buying experience. Our salesman, Sam, was delightful from beginning to end, did not pressurise us in any way. Any issues/questions we had were sorted straight away.
R. C.
I was interested in a particular model of car which is not widely available. Scrutiny of selling web-sites showed that Pentagon Lincoln had one that I wanted to test drive to finalise my opinion. The salesman at Pentagon was engaging and helpful in providing background information about the car and allowed me a full inspection. After a sensible test drive I decided to buy the car. Although there was a lot of bureaucracy to go through, which took rather a long time, the deal was made and I have been very satisfied with my decision so far.
L. B.
View Astra Sport Estate. My Husbands
Appointment had been made for 2.30. The salesperson was pointed out to us & WE were greeted with a handshake..We were told that the vehicle had not been cleaned as it only came in yesterday. We looked around the vehicle & asked a few questions. We were not impressed by either the vehicle or the salesperson. After my Husband had spoken to the salesperson in the show rooms we left as he felt that the vehicle was not for him.
J. B.
Excellent service from friendly and very well informed staff. They took the time to find out what I needed from a car, instead of just trying to push a sale. A relaxing showroom and good coffee helped too. I've recommended them to friends and family. .
K. S.
We visited Pentagon on the off chance of finding a newer car. Happily there was one that the wife liked the look of on the lot. Salesman wasn't pushy, we got a good deal. The only downside was there were some stone chips on the bonnet that had to be redone but all in all a good buying experience.
B. S.
I traded my car in, I dealt with ian bishop from vauxhall he was amazing activity went out of his way to answer all my questions. He also provided me with a lot of help in regards to sorting things out for my part ex car he was extremely knowledgeable. Would deffiently recommend asking for him a true credit to the company would deffiently go back.
D. K.
Called in querying a potential problem (Saturday morning) and greeted by Carl .
The problem was a not a Vauxhall problem. However, he helped us contact the appropriate company who in turn sorted it straight away.
Wonderful service all round, thank you.
David Kirby, Newark
S. C.
Went to get replacement battery for key remote..
My car is a mazda..so obviously headed to mazda showroom....WRONG!..
Was told to go into Vauxhall showroom as parts department in there..
So..in I went..but was unable to see where I needed to be due to numerous cars blocking signage and route to desk..
Had to ask receptionist for direction...🙄
Not everyone is 6ft tall and able to see over dozens of car roofs!!
Signs BEFORE you enter building would be helpful..as would visible signage inside the shop!...
However...parts staff were friendly..and £5 for battery fitted was reasonably priced..
E. W.
I went for a recall and afterwards found I was locked out of my radio and sat nav. I didn't have a key code and they sorted it all for me free of charge. All the staff are very friendly and helpful and get on with the job promptly.
L. “. C.
I came to test drive a Renault Clio Dynamique Nav (one pictured) with my father in June 2021 which was all organised by Jackie Lee who provided a 5 star service.
I ended up leaving Pentagon with the car which is absolutely amazing.
Thank you to everyone at Pentagon.
S. A.
1st Class from start to finish....
We initially drove to Lincoln for a quick look at a Crossland & were introduced to Claire who was extremely attentive & professional. She guided us around the available models and after having listened to what our needs were she pointed us in the direction of a Mokka. Having taken a test drive we agreed on a certain spec and although there was nothing in our price range we decided to wait for Claire to find us what we wanted. Literally days later a part ex came in which ticked all the boxes and the deal was done there & then. The actual hand over on the day was quick & efficient.
1st Class from start to finish......
Thank you Claire you were just great...
n. f.
Popped into Citroen dealership having been to Peugeot (an ok experience but nothing more). At Citroen we were greeted by Jess, who was very well presented and polite. Jess provided clear and well informed answers to all my questions. I tested a DS3, and on my return Jess was most helpful in providing costs/px figures, she also sorted out my personal plate, and informed me that once I had the documents back from DVLA, then to call her and she would take care of the rest of the plate change/tax etc. I was truly impressed by the professionalism shown by Jess today and would highly recommend a visit. A quick word of praise for Peter, who supported Jess. Thanks guys, made buying a car a real pleasure.
R. C.
I recently purchased a car from pentagon lincoln and I can not recommend them highly enough. I dealt with Reece and Archie and both were lovely and very honest salesman. I had looked at other car dealer and was put off by the sleezyness of other salesmen. The whole place is very clean and welcoming and you are not jumped on as soon as you walk through the door, you are encouraged to look around on your own and they will come over as soon as you are ready. Throughout the whole process they contacted me regularly to let me know what stage we was at and how long things would be, they made the whole purchase simple and easy. I would highly reccomend visiting them because you will not be disappointed.
A. P.
Steve Gordon found me the perfect car for me. He knew I wanted a bigger car and more power but understood I couldn't afford people carrier payments. So he found me a Renault clio turbo. I absolutely love it. Would recommend to friends and family
R. D.
First time I have ever bought a car using
Click and collect
Have to say it was ease and very secure
The help I was given by Liam and Peter was first class
Over the moon with the car and the delivery
Guy was very professional
All in all a stress free and happy experience
Would recommend Pentagon to anyone
U. C. U.
Decided to trade in my SUV for a new life in a van. Everything from emailing, chatting and visiting, through to collecting my new van was made so simple. Thank you for your great service!
K. B.
Steve Gordon is very good, he goes out of his way to make you feel at ease, they are a very professional branch, and i'd send anyone to them for a new or used vehicle, Steve helped my daughter when she was in trouble with her old car, he made her feel safe and also got her the car she always wanted. i cant sing their praise enough, Steve is definitely in my eyes the best sales person i have ever come across, for all the staff nothing seems to much trouble, pentagon Lincoln is the place to be so if you're reading this your heading in the right direction. thanks Guys and Girls
A. C.
Just bought a Vauxhall Corsa there and really like it, Mike was our salesman and was great, very friendly and knowledgeable, would definitely recommend this place to buy a new or used car from.
Y. S.
Visited today for information on new car set up of equipment.
Staff friendly and very helpful.
Thank you Simon and Jess.
All issues covered and we were treated to a lovely hot drink, before going on our way.
Thank you Pentagon Lincoln.
S. D.
Omg what an excellent service from the very first phone call to Claire Williams.
To the very end when i drove off the in my lovely sparkling pristine car.
Claire is such an amazing sales rep she knows how to make you feel calm about things she went through everything with me in such detail it reassured me i was making the right choice.
I highly reccomeded this pentagon but most of all i personally reccomeded if you get the chance claire is an amazing sales rep 5⭐⭐⭐⭐⭐.
Thankyou so much guys 🌝👍
M. M.
Having looked for a 1st car for my son , The service was absolutely exceptional , James Lannon the sales consultant went through all the sales process with professionalism a true and honest salesman , When picking up the car he went through the full process with my son a 1st time car driver he was thorough in his explanations , what an absolute asset to your company!
I would recommend Pentagon Lincoln without hesitation
D. L.
Just want to say thank you to the fabulous Bob Padley for another straightforward Motability handover. We have nothing but good things to say; Bob makes the whole process simple, and is incredibly thorough when he shows you the new car. It's always a pleasure!
M. C.
Our used car is 27 months into a 49 month contract but no longer meeting our needs so we enquired about the possibility of changing with the current new car promotion. We ended signing up for a new Grandland x and hope to take delivery soon 😎
l. a.
Visited Pentagon Lincoln to arrange a new rear light for my Mokka due to a cracked lens. I had no intention of buying a new car that day. We viewed the new Mokka X while in the showroom.
We have been so pleased with the Mokka, it ticks all our boxes for our needs. We tow a caravan, and it perfect size for doing so without going too large!
We approached the salesman Steve, who was very helpful.He came in with all the information we asked, with no pressure to buy. He gave us an excellent deal which included many extras.
We cannot fault the service we received and would definitely recommend to family and friends.
W. M.
A big thank you to Ian Bishop....collected the car yesterday for my daughter....it was exactly as described and prepared to a very high standard...Ian was extremely polite, courteous, with great attention to detail and very professional throughout the whole process. I will definitely recommend you to others...thank you again William.
W. S.
Purchased a used vehicle here through salesman Paul, very nice chap who was happy to help with any inquiries.
n. j.
I’ve just got a mobility car through Citreon Pentagon..my salesman was Callum Hewitt..my experience was exceptional from the beginning going to choose a vehicle for my specific needs and to the collecting of my car..a few teething problems with the colour but Callum was on top form throughout and highly efficient..He was very professional but very nice with it and helpful too.I believe I was his first mobility customer and I was very impressed with him..I Highly Recommend Pentagon. Callum Hewitt and my new Citreon Space Tourer
Many Thanks 😊
J. C.
Pentagon Lincoln are an extremely helpful set of people. If you are looking to purchase a car then this dealership should be your first and only port of call. I didn't find them pushy at all but keen to listen to your needs and then find a vehicle to suit.
D. R.
Excellent service from service reception staff and mechanic. Friendly, efficient and courteous. Particular mention to Wendy Modd, Sue Waddingham and Garry Johnson. Would not hesitate to recommend Pentagon Lincoln Peugeot.
M. B.
Carl and Adam were really friendly and helpful and not pushy in any way. I was able to drive the car away on the same day.
C. R.
Went in for a casual look and some advice was meet by Mike woodcock who took the time to explain to me some options and then a look at some stock .He found me a car that was affordable for me and done me a great deal on the finance package Mike took the time to go through the whole process with me and nothing was to much trouble (top bloke) overall im happy and more importantly the wife is happy. would definitely recommend a visit thanks again Mike
R. V.
First class service. Salesman Mike was very professional and friendly although he didn't know what all the buttons were for on the dashboard haha. Seriously, Great service from sales and the service Dept (Kevin)
D. H.
Outstanding service - H U G E thank you to the Service Dept after fitting us in at a moments notice to diagnose and reset some warning lights that illuminated. Got us back on track for our Welsh holiday road trip with only a few hours lost!
Thank you SO MUCH!!
C. H.
Had a wonderful time with Steve! couldn't be happier with our purchase. Steve made everything quick and easy and will 100% be recommending him to our friends and family.
A. N.
Professional, friendly staff, nothing was too much trouble. As a female entering on my own, I felt at ease and reassured.
P. S.
Professional, friendly staff. Steve and Richard were extremely efficient in helping to pick the right car and all paperwork was done quickly and accurately. Would definitely recommend.
P. B.
Great transaction. Many thanks to Carl at Lincoln Pentagon for a smooth sale. Kept me informed throughout. Highly recommended
E. J.
Took car in for it first service was in and out within 2 hours. Service team was very good and polite 👍 👌
S. T.
I can't say a bad word about shaiden at Vauxhall lincoln. Very helpful and always keeping me informed. I am now a proud owner and a very happy costumer after purchasing my vauxhall astra. Shaiden is a credit to pentagon lincoln (vauxhall).
R. G.
We saw the type of CX5 we wanted ( petrol) at Pentagon via Autocar website and visited on spec. The showroom is excellent and the welcome and subsequent chat friendly and helpful. We arranged a further visit and test drive. This was carried out with Stephen who was also very helpful and worked well to achieve an acceptable deal. We have bought several Mazdas over the years from a different dealer. The Pentagon Mazda experience was much better. We have no hesitation recommending it.
S. C.
Husband has bought our previous cars from Steve and due to his honest non pushy approach we've returned to buy my most recent car. All staff friendly down to earth
L. F.
I recently bought a car from Vauxhall Pentagon. Really good experience with the help of Ben Starman who was really informative, helpful and friendly. I would highly recommend and would return to buy another car in future.
C. E.
Very friendly and helpful staff. A part exchange quote was given over the phone before we traveled and this quote was honored....no uncomfortable bartering needed! All the documented was sorted there and then enabling us to drive home that day. Thanks.
H. L.
A huge thank you to Pentagon Citroen particularly Callum. Buying a new car was easy from start to finish. The car is just perfect. I would definitely recommend A****
J. M.
Great service from Pentagon Lincoln, Paul A. made the experience seamless and easy with attention to detail and timeliness. Re Astra K 1.6T, Many thanks, John
N. M.
Came here to just have a browse looking at a DS3 and came away with a new corsa! Team very friendly and helpful, especially Sam who made the entire process easy for us. Thanks! Would highly recommend.
C. P.
My experience at Pentagon Lincoln was a great one. Ian was very friendly, patient and informative and really worked with me to help me achieve what I needed. I would recommend Pentagon as they have a large variety that you can choose from
O. C.
Picked up my Mini Cooper S today, couldn’t be happier with the service from Ryan who made it a very easy and enjoyable experience. Would give 6 stars if I could!
E. J.
Mazda service very helpful and cooperative for the extremely rare occasions our various mazda have had any issues. Greatly improved showroom recently helps the team here look after its customers, rare I a franchise cluster of dealers. Thanks mazda team!
C. G.
I had my car sorted by a man called Mike Woodcock, absolutely fantastic man, went through everything with me and helped me with everything I needed to know! Now a happy owner of a ford fiesta! Thank you!
G. J.
I purchased a car 01.02 2021 Dacia stepway the sales rep Paul White was pleasant and could not of been more helpful if he tried I would certainly recommend Pentagon
R. S.
As car dealers go I found this franchised one to be very customer focused as you'd expect. I only went to have new wipers fitted and didn't get the impression of time wasting at all.
C. W.
Excellent service and fast and efficient very helpful without being over pushy.
Best valet and preperation I've ever had on a used car.
Top draw well done all.
D. T.
Bought a Mazda 2 from Phil Boyhan at Pentagon Lincoln three weeks ago and cannot overstate the excellence of the care and attention we received, making a potentially stressful occasion a delight. Phil's patience and humour made the whole process whizz through, a great guy.
C. G.
Looking for a new car. Found what we were after but have to go back for a test drive. Was allowed to reserve it so we know it will be there when we return. Staff very friendly.
R. 9. R.
Never has been buying a car been so easy,no pushy salesman,our salesman Mike Woodstock was brilliant,right from getting our car from another garage to Vauxhall’s Pentagon at Lincoln,nothing was too much trouble,we looked at the car on Saturday & bought it home today,sad too see our ancient Astra go,but well happy to be going home in the new one.
Recommend Pentagon Vauxhall Lincoln & thanks again too Mike Woodstock for all your help :-)
s. K.
Bought a car from here. Brilliant service from young man called Zak. He really did do good service .mind you it did result in us buying a brand new car .which we love .thanks Zak
J. I.
Today is a nice service. Thank you
L. C.
I spoke to Richard from the Peugeot garage and he was incredibly professional and knowledgable. I’m still considering whether to upgrade my car, but if I do I will definitely go back here.
J. B.
The service advisors Wendy and Vicky were very helpful and answered any questions I had. I would definitely recommend Pentagon Citroen service to all my friends and family.
J. J.
Excellent service, bought a used Seat Mii from here and was helped through the process by Paul. Thanks a lot!
H. B.
We arrived at Pentagon lincoln to view a Vauxhall Insignia and was greeted by a very friendly salesman Carl Norman, we were very impressed with the service and bought a car from him within 30 minutes, we collected it 5 days later and was also met by a lovely Ian Bishop, we cant fault the service and would definitely return.
g. b.
Excellent staff, excellent customer service, very helpful and the service team are excellent. I would extremely recommend Pentagon Vauxhall Lincoln to buy a car and service your vehicles. They also do an excellent valeting service with every service.
R. M.
Just bought my new car from this dealership. Carl from sales was excellent, he always called or messaged when he said he would. Car prepared to a very high standard. 10/10.
C. M.
Throughout the whole sales process James went above and beyond. Incredibly pleased with our car and Peugeot Lincoln. Can not recommend enough.
D. W.
Bought a Citroen DS3 today. I was taken through the whole process by Callum. He was very thorough and professional and took me through all the option. Very satisfied.
A. P.
Great service by the two young ladies, Wendy & Vicky on front desk. Friendly, approachable and helpful they sorted me out a courtesy car when mine had another unexpected problem
G. B.
Buying car should always be this easy. The staff were very polite and proffessional. I would highly recommend Pentagon Vauxhall and, will defimately go back in the future.
g. D.
Just picked up my new citreon very happy with it.
Liam was very helpful and courteous in dealing with me. Well done liam
j. r.
Great experience.
Claire was very helpful, and although I didn't purchase due to a finance issue, I would recommend to anyone.
M. T.
Superb service from Mike and Carl. They both made the purchase of my new car a great experience. Thank you both.
S. R.
An excellent service delivered by Steve Gordon and the team at Pentagon in Lincoln, I knew what I wanted and Steve went out of his way to achieve this for me, my elderly parents initially came with me and commented that they would deal with The Pentagon Motor Group and Steve Gordon the next time they wanted to buy
Many Thank Steve
A. T.
Very nice people to do business with. Many thanks to Doug, Glynn and the rest of the team for the help with buying my new Vivaro.
Cheers guys.
j. r.
The service offered by Pentagon Lincoln was excellent and efficient. Thanks to Craig i found the whole process easy and ended up with the car i wanted.
I can happily recommend Pentagon.
J. M.
Recently bought renault captur excellent sevice. Third car from pentagon always polite and helpful phone call from Macauey a week later checking everything ok . Highly recommend pentagon .
D. R.
Thank you to Carl N, exchanging my car went without any problems and social distancing worked well. One happy customer!
S. J.
A big thanks to Carl Norman today for helping me & Harry (Lambdawg 😂) to find our new car for the next stage of our life. Top bloke, super helpful and knowledgable.
E. G.
Nice staff, easy to find, explained everything well and got everything done swiftly. Would recommend.
C. P.
Had the benefit of a first class sales executive called Jess ,who guided us through the buying process with all due diligence and going 'above and beyond' to make it a stress free experience
L. C.
Not too bad that salesman Steve was very nice and friendly and not at all pushy. Though we didn't purchase a car at the moment we will be back when we do.
R. F.
I have a had a brilliant service from Ian Bishop at the lincoln dealership he was amaizing and very helpful and easy to understand when going through all the details I feel at ease and now very excited to drive my new car
A. S.
A very big thank you to Mike Woodcock for all his help in purchasing our new vehicle, great customer service, it was a very different experience but still a great one!
T. H.
Just finalised and drove home my new car thanks to Mike woodcock. He was really helpful and kept me involved with everything. Thank mate, 100% reccomend to others.
S. T.
Sam at Vauxhall’s was fantastic, made me feel at home throughout the whole experience! Would 100% recommend him for buying a car!
G. B.
Bought my car from Mike at Pentagon Vauxhall a few weeks ago, very helpful with any questions I had and a professional service throughout.
e. j.
Had a great time while looking for my next car.
Salesman was extremely helpful highly recommend Carl to anyone.
H. H.
I dropped in unannounced at around 18:30ish thinking I'll just have a quick look then leave ,the late duty sales executive Phil couldn't have helped me more he got the keys to the vehicle of interest and showed me all the gizmos and gadgets ran through the process in a very professional manner given the time of night I was most impressed so much so that he may have a sale on the strength of this.
D. P.
Claire William's is an excellent sales person - so friendly and professional - my experience with her has been the best - she has helped me through an unusual experience- thank u
d. a.
Staff were welcoming and friendly, knowledgeable about the products they were selling,i was impressed about the professionalism of Ian Bishop, I would be happy to recommend Pentagon Lincoln to purchase a vehicle.
L. L.
Fantastic service from everyone at lincoln pentagon but especially Mike who helped me through the process of buying my car, I didn't know what I wanted really but from picking the car to driving the car away Mike was fantastic and an asset to Lincoln pentagon
A. B.
I have just bought a vauxhall Nokia from vauxhall pentagon Lincoln . The sales representative Mike Woodcock was extremely helpful a pleasure to do business with .
.
m. y.
Very good service. Pleasant service staff and nice waiting area. Sorted car perfectly. Free iplayer in waiting area and spotless throughout.
I will be back.
I. A.
Bought a used Citroen Grand C4 Picasso from Lincoln Dealer.Excellent service and offered variety of covers and Finance options. Would definitely recommend it.
D. H.
Spoke with garage this morning regarding Cactus C4 most helpful and very down to earth and friendly - couldn't do enough to help me - collecting car after lockdown. Thanks
G. C.
Although we were only buying a used car the staff couldn't have been more helpful and friendly ,we received a first class service by a very competent staff and would recommend Pentagon Lincoln to family and friends
h. s.
Great service at Pentagon Citroen from Callum. Bought a car when only intended looking. Callum is polite, knowledgeable and charming.
D. M.
Small range but quality cars
W. M.
Mazda 6, Having travelled 120 miles I found Doug to be very friendly and attentive, I would certainly recommend Pentagon as a place where you would get a good service.
P. H.
Absolutely wonderful experience, no stress, no problems, mainly thanks to the expertise of Mike Woodcock who guided me through the whole process. Thank you so much.
i. S. &. E.
Amazing Service and value from this company can not fault them, bent over backwards to assist and make sure that I got what I needed for the business
E. C.
Excellent service at Lincoln Vauxhall’s. I encountered a young chap called Matt Bavin. Lovely gentleman. Keep up the excellent work
L. B.
Thank you Carl for all your help and patience. I was very happy driving away in my lovely new car thanks to you.
k. w.
Dealt with very professionally by Paul in sales very happy with the experience great place to buy a car from
S. M.
We have just purchased 208 Peugeot from Pentagon, Staff very friendly, James was excellent nothing to much trouble.
S. D.
Friendly staff who where more than happy to help, and weren't pushing for the hard sale. Only went for a look and left with a car. Would highly recommend.
r. m.
I have just picked up my third citroen van from Pentagon. Glynn and Dug are great fast and efficient. Exactly what I need .
Thanks guys see you for the next one
T. B.
Staff friendly and efficient. No fuss or hassle when browsing and eventually buying one. Would use them again.
J. A.
Callum provided great service with the purchase of our new car. Friendly, helpful and professional.
J. S.
Purchased my new car and the service was second to none, fully recommended. Ian was amazing
P. H.
Good range of vehicles. The sales guy was knowledgeable and not pushy. They were open to some negotiation. I would recommend Pentagon Lincoln anytime.
A. B.
Liam was brilliant! very helpful answering all my questions
B. J.
I did not buy a car from pentagon Lincoln but the salesman was very professional over the phone and if it was local we would have bought from himThankyou Sheldon sorry we brought closer to home
D. R.
Had really good service today at Citroen Lincoln, Callum was very helpful and I got a great deal. Very happy.
A. C.
Bought my first car from James, exceptional service. Would definitely recommend.
A. S.
Good service from sales dept so far. Honest advice about different model specifications
P. A.
Just taken delivery of a peugot 5008 the buying experience was exceptional thanks to salesman Martin
Scarborough who gave superb service
S. C.
Good customer service, welcoming and not pushy, just friendly advice. Great choice of vehicles too
S. M.
Superb service and friendly sales team
R. W.
Great car. Great finance. Hassle free. Smooth transaction. Very happy customer.
E. M.
Very welcoming host claire alder was a delight to deal with along with Callum I was very well looked after thanks again elaine x
J. L.
Bought a C1 from lovely, knowledgeable young lady called Jessica. Extremely professional and approachable.
M. W.
Excellent service especially from Vicky who sorted the problem for us very quickly and professionally she is a credit to her company
G. N.
Very good salesman, but, Finance & P/ E, value, & Final price couldn't be agreed.( Unfortunately.) Car range/ Quality VERY GOOD.WOULD RECOMMEND TO ANYONE....
J. B.
A very big thanks to Mark and Paul, outstanding service throughout. Very happy with the car, thanks again to Mark and Paul.
Cheers
E. H.
Bought my first car, straight forward - no pressure and helped out by
thier salesman Sam.
C. B.
The reception was great and we had an amazing car sales guy. The deals were also excellent
A. H.
Very high standard of service, would recommend them, Carl is a professional person to deal with.
T. R.
Jay the machanic and victoria were so helpful. Looked after me very well . There customer service is second to none xx
P. D.
Very helpful even brought car out to home address so I could grow it as was unable to get to showroom, thanks to Mike woodcock for his help
N. S.
👍
D. W.
Throughout the purchase of my car, Martin was very help full 10/10, have already recommended the store and would do again many times over thankyou
B. W.
I bought I Citroen C1 from here back in November. Fantastic service and great price, would definitely recommend.
P. S.
Excellent service, and great selection of vehicles. Couldn't be more helpful. Big thanks to Lee and the team.
S. D.
I have been in 3 time already still not
Right going in for the 4th time so that
So for me 3 stars is to much but ?
I. B.
Lovely, friendly staff, great service... Very helpful!
P. P.
Had great service from the sales executive Ian B. Many thanks.
B. C.
Callum at citroen was very helpful and friendly in helping me buy my DS3, explained everything clearly and answered all my questions.
J. P.
Would like to thank Phil for all the help and great service he gave to my father in the purchase of his Mazda happy dad results in a happy daughter ....
B.
Lovely dealer, no pressure sale and super friendly. Would recommend to anyone!
T. B.
Bought a 2015 Vaxhaul Corsa from Martin (congrats with the new baby). Cars perfect.
J. B.
Fantastic experience, James was amazing, talked me through everything and ensure I understood everything.
B. S.
Ben and the team were extremely helpful and went out of their way to help me find the perfect first car.
T. B.
Called in on the off chance regarding a repair which they sorted out straight away and with no charge. Excellent customer service, thanks.
I. B.
Very busy place staff were OK but not overly helpful, despite looking for a replacement car there was a lack of interest so left, maybe looking elsewhere for new car
c. g.
No very helpful or friendly
P. B.
Brilliant service helped when I had commitments and worked around them. Friendly and helpful staff, slightly pricey though
C. T.
Sam the salesman was very helpful and courteous and I wouldn't hesitate in recommending pentagon
N. P.
No pushy salesman and excellent service.
P. W.
Great service nice polite staff and very helpful
M. F.
Good customer service and great service. Took my car in for MOT and service, no issues
D. A.
We use Pentagon for services and repairs to our work vehicles and have not had any issues with them.
A. H.
Very profesonal sam,a plessure to do the sale with you.A frendly & relaxing day thank you.
P. T. V. A. G.
Great service in buying my new van from start to finish!
K. S.
The place is immaculate, friendly staff who aren’t pushy at all, quick service and incredible prices, would higly recomed this place better than many other places we have visited in the past.
J. A.
Perfect video chat showing the car, considering current circumstances perfect exchange.
K. S.
Excellent service. Would definitely recommend the Ford showroom/ Service station.
A. Z.
From 28/02 I am the happiest driver thanks to Mike.
D. R.
Thanks to everyone involved for sorting everything out for us especially claire. Great work
E. C.
Great service from Steven sales person. Bought a c.x5 mazda.
B. R.
Purchased a Citroen C1 from Callum, service was great, very informative and helpful.
T. B.
Went for some parts for my car, knew what I needed and good service
R. F.
Brought my sons first car. Excellent service
J. b.
A dam good reception very attentive to the customer , the guy people need to see there for a great service is........ BOB PADLEY
c. k.
Visited Bob Padley to talk about motability options. Very helpful and would definately recommend to others.
p. p.
Great service when buying a car can't fault them
M. I.
I am very happy, amazing service. Thanks to the amazing staff.
d. j.
Got cars from here before had great experiance will be going back again
M. P.
Great service from Jackie and the team, would recommend
S. G.
Steve Gordon and all the staff members of pentagon Lincoln, always come up with the car we are looking for and look after us very well during the process.
C. E.
A good range of vehicles but at top prices
L. P.
Very nice people, easy to get to. Good service
M. B.
Great new car many thanks to Steve and the team.
D. C. R.
Well impressed with the service they also do a free diagnostic test
A. T.
Recently bought car from Callum citreon in Lincoln great service
J. L.
excellent service from bob in mobility he gets the 5 stars
S. T.
Smooth efficient pleasant experience great to have car cleaned
G. P.
Great service from Sam very friendly helpful nice coffee
J.
Wonderful experience, Claire was extremely helpful and friendly.
B. M.
Easy place to come to son wanted another car job done