Reviews of John Charles Motor Group. (Car Dealer) in Liverpool (Merseyside).

John Charles Motor Group

16 Reviews

5 Comments

Car dealer

Used car dealer

Sefton Lane Industrial Estate, Unit 9 Kirkdale House, Liverpool L31 8BX, United Kingdom

Description

Information of John Charles Motor Group, Car dealer in Liverpool (Merseyside)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

Sometimes there are places with not the best rate, this is this case but this doesn’t mean that they are giving a bad service to their customers, sometimes in the internet the people only post reviews when they are not happy with the service, so sure you’ll find a good service here too.

Map

Open hours of John Charles Motor Group

Reviews of John Charles Motor Group

G. C.

We purchased our new car through the John Charles Motor Group, from contact via autotrader to receiving the car we all in all had a good experience. We had some repairs that we asked to be completed prior to purchasing the car and these were carried out. The free home delivery service was a massive benefit to us and the car was delivered on time and safely. All in all a great experience and we would happily use them again.

J. F.

Great experience dealing with this company, I travelled all the way from the southwest on a train to collect the my van which added a degree of complexity. They reassured me all along the way with regards to finance agreements and had a very good knowledge of how it all worked, the van was described via text and walkaround video's (explaining the condition and minor dent/wear). I booked my train tickets on the promise the van would be ready. On arrival i was greeted by a very friendly team and then to my SURPRISE ! They had arranged for all the minor wear and small dents to be removed! The van was looking beautiful, the rear doors had the dents removed and had been resprayed! and a medium sized side dent and scratch had been completely removed and resprayed professionally. They stated that he had done it because he knew how far i was travelling to collect the van and he wants all his customers to leave with a smile on their face. They really went above and beyond, Thankyou!

S. H.

We live in Canada and required a diesel truck with right-side steering. We found John Charles Motor Group online from autotrader.uk. Our sales rep was David and he was the BEST! He face timed with us and drove around the compound so we could see they were a reputable company. He showed us every detail of the truck inside and out including under the hood. The only thing we didn’t do was drive it! David even found a shipping company in Southampton who would ship the truck on a vessel overseas. David was prompt in responding to ever text and every call even with a time difference of 5 hours. The entire transaction was seamless! I highly recommend dealing with David at John Charles Motor Group. His customer service skills are admirable, and I can’t thank him enough for his efforts and time. We love the truck! It’s everything we wanted and more!!!

S. M.

Went here yesterday with my son to purchase a van.Fraser the salesman was very helpful and there was no pressure on us to buy. They do have a good selection of vans and we eventually purchased one of them. Would certainly recommend a visit.

P. H.

Just purchased my 2nd vehicle from JCM, and must say brilliant motor, brilliant staff and they could not do enough for me. Well recomended.

Contact

Photos