Reviews of Glyn Hopkin Nissan East London. (Car Dealer) in London (London).

Glyn Hopkin Nissan East London

478 Reviews

241 Comments

Car dealer

Nissan dealer

1021 Romford Rd, London E12 5LH, United Kingdom

Description

Information of Glyn Hopkin Nissan East London, Car dealer in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Glyn Hopkin Nissan East London

Popular times

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Reviews of Glyn Hopkin Nissan East London

D. T.

Staff were very attentive. More than I expected… My MG 5 Excite was given in for a battery software update. I left the vehicle with them with a 32% charge. They not only cleaned it for me inside & out, but also fully charged the car so I can be on my way. Excellent all round. 👍👍👍😊

M. P.

The salesman (Jordan @ Ilford) has been absolutely fantastic; extremely professional, courteous and understanding. He has always called back when promised and wasn't pushy at all - he made things so easy and should be commended for his professionalism. I highly recommend Glyn Hopkin East London for their great service!

K. T.

Mehmet was very helpful and willing and motability is quite extensive and he done handover very well. However I was disappointed about the time it has taken. I was told 6 weeks and it took 6 months. I never spoke with the gentleman that I originally dealt with and haven’t seen him since so consistency with the same staff member was poor. Saying that my overall experience with MG was excellent and who I did deal with was excellent .

J. B.

today i had an appointment with Nissan After sales department and was served by a wonderful lady Tosara. very bubbly and full of smiles. Wonderful communication skills and skilfull approach towards customer. the appointment was regarding heating filament in the back window which had problems. she rang me back to pickup the car and the screen had been ordered and on arrival will ring me back to fit in. why i was impressed is because, you are most welcomed with a smile when purchasing a car but no smiles from after sales department when u go back with a problem, but this lady was full of energy and explained what was happening. thank you

R.

Friendly staff make an effort to make you feel welcome. Dropped off my car for general checks and was informed when the vehicle was ready the same day. Nice clean environment.

M. D.

I’ve just bought my Nissan for my business from Aaron who was truly helpful, polite and professional while taking me through the whole process. From start to the end the experience was great, really easy to deal with such a gentleman. Will definitely recommend to anyone who’s looking for a car dealer that has your best interest as priority thank you!

J. B.

Robin was great as ever. Have been served by him previously over many years. He is respectful and polite. Unfortunately, the fault with lights was caused during the repair of another part a couple of weeks ago. Initially met with defensiveness by a different person who tried to act superior by talking as if I knew nothing about cars and faults. Then agreed to diagnose the problem for a reduced fee. Robin then waived the fee and courtesy car cost when it was obvious it was caused during the previous repair.

A. W.

Very professional staff who offer great customer service. I find it effortless to book my car health check and Mot with the team. I am reminded timely and the booking team is considerate about my availability constraints. I get my car back on time without any hassle. Keep up the great service guys!

S. A. (.

Great dealership. Super friendly. Covid rules apply. Hand sanitizer station. I went to the MG part but Nissan service good also. From speaking to Brandon Roddy in customer services to him getting me in touch with to the East London branch My sales person was Ronika hope I spelt that right. Very professional knowledgeable and friendly. All staff in this branch very friendly helpful and informative it helped to make my decision about the car I wanted. It was a choice between the Vauxhall dealership and this one. 100 💯🔥 Definitely would recommend and will recommend

s. g.

Jordan was outstanding with his assistance of matching the right car with our needs. He was extremely patient and approachable and displayed a high level of customer services. I would recommend people to visit here when looking for a new car as they have a lovely sales team!!

W. B.

A little edgy when they are receiving the car from you, although I was all booked up! It seems everyone on auto pilot rude these days But eventually they took the car and they did the job and called me when they were done! I suppose it was too early when I was dropping the car but still no excuse so I took away one star

D.

I had to take my car into Glyn Hopkins service department to have a look at an issue with my keys. A lady by the name of Tosana was amazing, polite and patient. She went above and beyond to look after me explaining what the problem was with my keys and informing me on services that Glyn Hopkins offer that would help keep my car in good health. The whole experience was extremely quick.

c. b.

Major service on my Micra today. Customer Service Advisor, Adam Tucker, was very friendly and helpful. He kept me updated on the progress of the service both by email and phone. I always get very good service from reception and service staff, and would highly recommend this company.

c. p.

Great Customer service from start to finish , Francis was a great salesman with good people skills , also the sales manager was also helpful with resolving an issue with 1 of the keys for the car

A. M.

Very pleased with Nissan Romford Road East London especially Aaron ! Motobility ....who we've dealt with for last 12 years.... Always helpful and informative, kept us informed even with the difficulties of 2021 We are very happy with new car and will have no hesitation in renewing our qashqai in 3 years time.Thankyou Aaron and Nissan.....

K. S.

The best customer service i had ever received, from servicing the car to the purchase of my car. Waqas from the east london team had greatly helped my in choosing my car and had giving me constant updates on when it would be arriving. He was very patient while we asked questions and gave replies we were very satisfied about. I give waqas and the whole nissan team a 5/5 rating

A. S.

Nice place to get your MG vehicle. Very reasonable price and good customer service. And Chris was absolutely wonderful have details insight into the vehicle I was interested in. Always recommend

M. S.

Had cars 2nd service Mechanic did not fill engine oil up to top mark and left dip stick out The salesman spotted this and rectified it with lots of apologies Great spot I would never had noticed

S.

Thank you so much Waquas for your patience with our recent enquiry. You were an absolute gem with my Father, you showed him cars fitting his specification, you drove the cars next to his old one to visualise a size comparison which for someone who is over 80 years old is much better to see, ie car side by side. You searched for the right car and you had an immense amount of patience with no expectation. This was 5 star customer service which unfortunately I have not seen at other dealerships, as they did not do this when we went to their site. We nearly went for the Juke as it was very close however we found an alternative online a completely different brand but you gave us your time and knowledge which really helped us progress. You showed empathy and compassion and you did not push. Nor did you show lack of interest. This kind of service will certainly bring back custom. Thank you so much for your professionalism it was honestly very much appreciated by myself and my Father. Many thanks again, Shan

J. G.

Booked in for a software update and it was completed on time whilst I waited and I was impressed with the customer service I received.

S. S.

Started off at 0910 hrs with the man on the service desk making me feel like a criminal saying he can't find my registration on HPI! Thats big news to me because parking tickets can find me! It was booked in as an express service and 1300hrs is when I'm leaving . Excellent customer care/service by Tosana., she should get a pay rise and be a manager.. Tosana stopped me from putting this on twitter about my bad experience at nissan East london.

K. E.

Bought a nearly new car yesterday from this branch - my salesman was Syed Ulhaq who could not have been more helpful. I am really pleased with my new X-Trail, and would definitely recommend Syed and this dealership if you are looking for a new Nissan

M. H.

Brought in my MG6 for a service and investigate fault light. They had it two days, did a good service, car drives really well now, but said my 5 year old car was too old for their diagnostic machine so couldn't diagnose fault properly and couldn't do the software update it needed which you can only get done at an MG dealer! Customer service was good and they waived all charges except for the service so overall happy with my experience but now looking for another MG garage that can deal with the software.

K. A.

Fantastic service. Robin Denis was very helping on advice as I had to get my car fixed and he kept me well informed of what was happening. My car was diagnosed and repaired in the time scale they suggested. I was given a courtesy car which was a bit dirty in and outside from previous people that used it but I accepted that they couldn’t decide what car to give me to use. Fantastic guys thank you for great service will be using your branch again if needed in the future.

T. I. A.

Excelent service! Jyst bought a new 2021 Xtrail with ProPilot and the service is amazing. Highly recomended!

a. S.

Panni is such a gentlemen. Very professional and excellent customer service. We need more people like Panni, honestly. Thank you so much.

G. R.

Friendly, professional and helpful, without undue pressure or pushy sales tactics! Recommended! I have been a customer for over 10 years and am currently on my 4th Juke!

A. C.

The time and help Mr Pany provided for my Nissan leaf problem was greatly appreciated. Thanks for providing your utmost support and time pany. Excellent service.

J. D.

Outstanding efficient and professionalism from both the sales and service teams. Particular note of appreciation to A.O. for his assistance.

M. D.

We went to Glyn Hopkin to find a second hand car and get a car serviced. We must say the service was impeccable from start to finish. After speaking to Aaron, we went in to see him and the whole process was completed so efficiently. His customer service went above and beyond and made us feel so comfortable. Thank you so so much Aaron.

L. M.

Amazing customer service from Tosana! She was very helpful and lovely!

A. S.

This dealership has been used as a source for our cars for almost 20 years and used for routine services and, more rarely, for other essential servicing. A few changes of personnel and a change in its location aside, we are now considered regular customers. The attention received has always been consistently high, regardless.

D. H.

Shout out to the folks at this branch, especially the branch manager Jacob. My process of acquiring a new car was so effortless and efficient. Thanks to Jacob and his professional manner I was able to find a car exactly to what I wanted. His level of communication was excellent, the dealership was well presented and they did a great job in providing me a great experience for the occasion by allowing me to “unveil” the car!

R. L. C.

I have been a customer of the Glyn Hopkin Nissan in manor park since I purchased my car there. I returned on last friday 11th of June for my yearly service and MOT. I was absolutely delighted with the service and attention I received from Olivia in the works department. Her charming and delightful personality were so engaging. Olivia kept me informed throughout the day, nothing was too much trouble. Olivia treated me with total respect and upmost kindness. Her customer care skills are exceptional. I hesitated to bring my car back to manor park because the previous gentleman we had always dealt had left the company. (Ralph Alvarez). I really felt my return would not be the same. I had nothing to worry about!. Olivia was as wonderful to deal with as her previous colleague. Olivia is the gold standard in customer care that all Nissan employees should be judged by. I looked forward to seeing her soon, but hopefully not too soon!!! Please pass on my best wishes and thanks to her. Robyn Carter

A. S.

Excellent service from Nissan East London. From the very start Aaron Ofori was polite in his approach, and very helpful with the finance application process, he was very patient with all my queries. I was given a clear idea of all the options available to me, which made me fully aware of what to expect. Aaron was very forthcoming with guidance and support right till the completion of the whole process. The manager Ammar Khan was very professional and outstanding in his knowledge, and display a great willingness to help. I am very happy with my Nissan Duke👌. I would 100% recommend to my family and friends.

N. K.

Had a diagnostic done yesterday the staff was brilliant and helpful very happy with the outcome

r. l.

Great friendly informative team at Glyn Hopkin MG East London. I've used Glyn Hopkin before, but a different branch.

I. S. (.

Excellent customer service including mg sales office next door

G. O.

I didn't have to wait so long to get my car fixed.

O. O.

I have been to a couple of Nissan dealership in search for a car but the level of customer service I got here was the best. The car I wanted has been sold just before I got there but the man who attended to me was great and went above and beyond to show me other options. Shame I forgot his name.

R. I.

You can buy brand new and second hand car...at budget ...its near little ilford road

R. C.

We have taken our car for the last 5 years, the services are good but the customer service is very bad every year, last month was the worse one when I took the car for services, I was served by a very arrogant, rude and grumpy man. Management team, please make sure to put the right people to serve the customers, however, we have decided that we will look for another dealer.

T. S.

Very happy , sales man luke very helpful, polite great service didn't feel rushed highly recommend

J. C.

just now I cannot thank Jacob and his team enough for going the extra mile to help me with the chosen vehicle of my choice. From availability to sorting the transport from East London to Portsmouth. Not forgetting putting up with my countless phone calls trying to get the vehicle deal completed. I am so pleased I chose Richmond MG to provide me with my MG HS Exclusive with the help with Jacob and Glyn Hopkin. I have never come across any other 2 car dealers working together to be so helpful to one customer in need. 😊 Thank you so much. You are all Super Stars 😁

L. A.

My mother Yasmin recently visited this establishment expressed how much of a great service she has been given whenever she entered the establishment. She is grateful for the team and staff on task. Thank you to Aaron in particular for the service provided to my mother

A. S.

Nice clean open space, it's split into 2 dealerships Nissan and MG (used to be Fiat). Bought my first Fiat here when it first opened and subsequently had my contract renewed and got a newer model. Had all my servicing done here. Staff are very professional and courteous.

Z. H.

Very friendly staff. Job donewithin time given. Highly recommended

A. l.

Plenty of space to view both second hand and new Nissan cars.

J. A.

Syed was really helpful throughout the whole process. He was able to also help me navigate the vehicle and sorted out a small issue stagy cropped up straight away. Very accommodating!

J. O.

Very professional, polite and friendly sales person. He kept in contact and readily available throughout the process of buying my car. I will definitely buy from them again. 5 star service.

I. P.

Very very nice guys! Thank you. Always professional

P. H.

Smart, friendly, efficient, informative, knowledgeable : these are all words that apply to the Glyn Hopkin staff in their East London branch (and presumably all the others too). They explain the options and features on buying a new car such that you feel confident with your purchase. Been driving this car for two weeks now. Like it a lot. Only one issue: I would have thought that a new car came with carpet mats, but it seems not.

M. u.

Robin, Ralph, Olivia and after sales service team are top customer service professionals. The level of care and attention is really surprising. I've had to take my car in a few times but every time they've gone above and beyond my expectations. Keep it up! It would be 5 stars but the queuing system is a mess. I can see a concept of not having a line, or window, or ticketing system but it leaves everyone feeling confused and not sure of who to see and how long they might need to wait. I've complained to the manager and he's said it's a policy from head office that they need to follow. If head office are reading this, it's not working! Also the sales calls are a bit annoying. If you've put your car in for service, you might get a call asking you if you want to buy a new car. Again, I can see the logic but as a customer it doesn't feel good to me. I've not had any other experience with the sales team but the the after sales team are fantastic as mentioned earlier.

A.

I would like to say thank you to Robin the service personnel. I just bought my car few weeks ago and unfortunately the air-conditioning needed an in depth examination. He arranged the repair and offered a courtesy car all with no effort. He is a true professional and has a charming personality too. A pleasure to deal with.

J. D.

Excellent customer care, with staff who are knowledgeable, courteous, efficient and helpful. Enjoyable buying experience.

R. L.

Had my m.o.t and service done today, it was very well organised. Secondly the video they send you to show you round the car whilst its in the workshop is also a great piece of mind. Lastly the assistant olivia adamou who dealt with me was welcoming and polite thank you

C. M.

I would like to thank 3 individuals at Glyn Hopkin Nissan East London for their care, dedication and being absolutely true to their word. Having ordered my car prior to lockdown, I was extremely frustrated and disappointed when told I wouldn’t receive my new car until lockdown had ended. This wasn’t going to help me especially as I was due to start more treatment and as a high risk patient needed to travel to the hospital by car and not public transport. So I would have to take taxis/mini-cabs which would cost me £750.00 in total. Fast forward 10 weeks and the end of lockdown, Ammar and Shazad (Shazam to me), promised me that I would have my car by 9th June and so said so done. I finally picked up my new car at 4:00pm today the 9th June. Thank you both for looking after my every need, you kept me updated on a weekly basis and not once did you falter especially with me bombarding you with emails asking question after question. I am one very happy lady. I also want to thank Charles Mansfield, who was the first representative of Glyn Hopkin I initially met, he took me through the process and talked me through the vehicles I looked at. Even though you weren’t there today, you were still part of this deal. I hope your Directors and CEO know what an amazing team they have in you guys, your very dedicated and will go above and beyond to meet the needs of your customers. Thank you so much for everything. Cynthia 💕

M. A.

There's a lot of waiting sometimes but the guys are very polite and the cars available are of good quality. I've had issues with my car's battery but thankfully they offered to do a free diagnostic check to check it out

A. N.

I took my car in for a service and Mot, customer service was a bit confusing as when you arrive and walk over to the service department there doesn't seem to be much order, you have to decide amongst yourself who is nxt, I know the setting is to make you more comfortable but in my opinion it results in the opposite! The staff are friendly so no complaints there and they were also very efficient as I got there about 9am and I got a phone call about 1pm to say my car was ready.. ..all in all a good experience!

K. A. R.

Very nice well informed staff, extremely helpful.

R. P.

buying my new Nissan qashqai from Glyn Hopkins East London was a very pleasant experience. well impressed with the salesman , Syed, very friendly staff ,from salesman to the service team, cant fault them. full attention is always given to you and always get the best deals

M. R.

We received excellent service from Joel and Jermaine at Glyn Hopkin Nissan East London when we recently bought our car. From the first meeting until we collected the car, both Joel and Jermaine were knowledgable, polite, friendly and helpful at all times. They took time to find out what we needed and explained all our options, and there was no hard sell at any point. They also kept us up to date with everything by phone and email, and nothing was too much trouble for them. We have no hesitation in awarding five stars.

m.

My experince of purchasing my new vehicle from Glyn Hopkins East London branch was very positive. The custimer service I recieved from Tahmid Hussain was very efficient and professional at all times who kept me informed and gave me updates on the vehicle. He took time to answer all my questions and queires. I will recommend you to visit this branch.

S. D.

I think if you gave already done the online check in there should be a separate desk to drop keys and go as waited a very long time.

O. i.

I just purchased a Nissan juke 2021 reg from the Romford Road branch,I'm very delighted with the staff Mr Syed ulhaq,he was very helpful and excellent and I will recommend your company to people I know . Thanks

J. P.

Bought a Mircra cople of weeks ago,Completly satiisfied with the service,The Sales Manager Syed was very professional and knowledgeable,This Tekna is really good. I will be a repeat customer.

B. L.

I had a very well informed approach and satisfaction with my recent dealing @ Glyn Hopkin Nissan East London. The members of staff I dealt with especially Jordan were courteous, polite and in no rush to get a result. I felt that I was given ample time and information to enable me to come to a decision. Thank you Glyn Hopkin Nissan East London

S. K.

The guys in the repair department are very nice and knowledgeable, the go the extra mile to fix my car problem. I have recently had an issue with my car, Panny helped me very well to fix it and even he kept track of the repair and dealt with the issue to my satisfaction. I will give the team and East London 1000% satisfaction :) Thanks

L. R.

I don't normally leave reviews or feedback, but I wanted to pass on how amazingly I was treated by the staff at Glyn Hopkin Nissan East London. From diagnosis all the way through repair to picking it up I feel I have received 5* service. From what could have been a terrible situation for me, the staff there took all my stresses away - and believe me, I was stressing! I would particularly like to mention Ralph Alvarez who was an absolute diamond! I honestly don't know what I would have done without his help and his customer service will definitely bring me back to GHNEL and I would encourage others looking for a change of car or works on their Nissan vehicle to go there too.

G. B.

If you have a Nissan car and need a service or repair this is the garage for you! I came across Glyn Hopkins a few years ago when my Nissan Qashqui needed a re-gas, they were charging significantly less than my local Nissan garage. On top of the cost benefits I found them to be open transparent and highly professional, I couldn’t ask for a better service. I have continued to use them over the last few years and the standard remains the same. Today I called after I asked a local garage to look at the rattling coming from the Bonnet, I was told it was the timing chain so I rang Glyn Hopkins to firstly get some advice, secondly a price and potentially book the car in. Olivia took my call and calm professional manner immediately made me feel at ease, she was clear about the process that needed to be followed yet empathetic to my distress and anxiety. Her can do attitude and patience to answer questions made my horrible news more bearable. Although this garage is much further away from my home, I think the customer experience makes it worth the travel, I certainly wouldn’t use any other garage. Sent from my iPhone

m. p.

Glynn Hopkins (Jeep Grand Cherokee) - Ilford Outstanding service in every way. After having a bad experience last year with a completely different dealer I was expecting more of the same. I was initially surprised at the professionalism both when I booked my car in for the service and MOT and when I arrived and was greeted by the Service Adviser Paul (I go stuck in traffic so was a bit frazzled),but he still made me feel welcome and answered all my questions giving clear and concise answers. I found them to be extremely organised. The Service was excellent and the car drives like NEW, so I know everything needed was done. The staff Their honesty is much appreciated (really pleased with the final price) and I would strongly recommend them - they won't let you down. In addition to the Serviced and MOT the car was valeted inside and out which is a nice touch. Thanks to all and Paul (my Service Adviser) especially for his help - he is a real credit to Glynn Hopkins. Waiting time I was given a realistic time scale for the work which is useful. The reception area is clean and tidy, with good magazines, refreshments and they are a short bus ride away from Westfield shopping centre. You'll be comfortable if you choose to wait and also have the option to go a coffee or shopping. I would strongly recommend Glynn Hopkins in Ilford, you won't be disappointed (I don't usually write reviews but felt compelled to share my experience) Great job all round.

m. a.

Thank you Olivia for all your help when my car was brought in with a fault. You kept in touch with me and updated me of the progress. My car was sorted out with no issues. Yourself and your colleagues involved were all very professional, helpful and polite. Thank you.

L. S.

A lovely dealership. Excellent customer service, clean and professional atmosphere with lots of free quality coffee. Our sales rep was fantastic. Lenin Raphael - Thank you! We were well taken care of, no question left unanswered and no call left unreturned. He always went the extra mile and made us feel very special. We might just pop by to say hello every so often!

N. M.

Atmosphere was a little strange and got that there was a set process that the car dealer wants to take you through before acting on your wishes. Instead of acting on my request for a test drive, I was asked numerous questions about the car, what I wanted, what I'd seen, how I'd pay for it. Then was seated and asked more questions. Then they disappeared with my driving licence to fill out forms etc. I was then shown another car before going on a test drive. The car dealer also dictated the route which was only about 10min drive. However there are new and used cars on sale. The showroom is big and a decent selection of cars on offer.

A. W.

Being reluctant to buy a car from a dealership, I explored my options with a Nissan dealership and glad that I did. We were greeted by Axel Campbell, a young, vibrant and energetic young man who made the experience a memorable one. Axel went through the entire process with me (being a first buyer from a dealership) and answered all my questions and queries extensively. An incredibly ambitious guy who takes the time to explain everything thoroughly, and is respectful of your wishes to explore other options when considering your choice of purchase. A superb salesman who provided an excellent service. I look forward to the aftersales service to be of a similar standard.

D. G.

I am very satisfied with Nissan East London when I bought a second hand car from them in September 2019. I bought a Nissan Pulsar reg Apr 2016. I was given a warranty included for 1 year in the purchase price and the sales rep Shah Aloom gave me a test drive before I bought it. Ithe mileage was 19615 and I needed the isofix seat inserts and this was a key safety feature. I am very happy with the cash price I got and they did offer a few things incl to ensure the sale. Extremely happy and I recommend them

D. H. H.

The staff at glyn Hopkins were absolutely amazing especially the person I dealt with directly (shazad Gulzar) he was true to he’s word,very friendly & welcoming also talked me through the process step by step & explained literally everything. I would definitely recommend friends & family members to glyn Hopkins

S. A.

I was sold a car by Jordan Peak at the manor park branch of Glyn Hopkin. He was very professional and friendly. Explained everything to me. Took his time to give explanations. Top car sales man. I rate him very highly. If I buy a Nissan again after this car I would want to buy directly from him because of the above .

G. R.

Brought a new car today from Glyn Hopkins. Syed was my sale Rep. He was very polite, respectful, informative, kept me up to date about the car. Kept to his promise, called when he said he would. Explained things properly and clearly to me. The office was nice and clean, offered free tea and coffee. Was very impressed. Had my picture taken with Syed near the car. Lovely Lovely service, from start to finish. Awesome

S. P.

Im not one to leave reviews, however after todays experience with the service team at glyn hopkin nissan i had to leave one. They were professional, welcoming, accomodating and most of all genuine.. especially Ralph, who listened to all my concerns regarding the car and addressed all of them. One other pointer was they were on time. They had finished with my car at the exact time they said they would! So thank you Ralph and all the others at the service department! I will be coming here regularly now!

G. H.

I found Jordon Peak very helpful when getting my new Nissan Micra. Taking me out for a test run to see if I was ok with it before I purchased. He also gave me a good run down on its features.

M. G.

Very efficient and helpful service. Great service package especially including free RAC cover. Also went above and beyond when diagnosing and fixing a major fault with a Nissan I bought from another dealer. Pany Theodorou deserves a special mention with his efficient management as well as his patience and understanding. Thank you.

D. C.

As far as car dealerships go this place is pretty good, they have covid restrictions in place which is more than most shops have at the moments so it is reassuring when you enter to know it safe

D. W.

professional service from Didar felt welcome he provided all information required. follow up service was all excellent. nothing was too much trouble

D. T.

Great service, friendly staff and finally a team at Nissan who know what they are doing! Thanks Pani for your 5* service - definitely coming to you for all my Nissan requirements in the future!

N. K.

Came a few weeks ago to collect my new Nissan Juke. Was served by a kind gentleman named Ferhan who went above and beyond expectations. As I was with my family he gave us all his attention, offered us tea, was very thorough with all of the specifications of the car. This gentleman knew what he was talking about. Thank you for the great experience with Nissan, we are happy with our new car and also a great big thank you to Mr.Ferhan who assisted us.

S. A.

Test drove the new MG electric car . It was very good quite impressive. Good level of equipment and good price. Chris was very knowledgeable and friendly. Great experience.

l. s.

I just want to say thank you to Conrad. He was so personable and made me feel very comfortable in purchasing my new car. And I love it!!!

S. R.

Excellent custom care received from Ralph and Mr Denis in the Service Department. Excuse the pun...but they both went the extra mile in resolving all my outstanding issues😁. #5* Service Advisers.

J. O.

Excellent service couldn't have done anymore to make experience easy. Will continue use in the future. Thank You Robin and staff

G. S.

Serviced my car here as it's under warranty. Staff sometimes leave you guessing if they've acknowledged that you're waiting there. Other than that the service is okay.

m.

Reasonable selection of new and used cars. I was given the hard sell to take a PCP deal without even being offered a test drive. I'd consider buying a nissan, just maybe not this dealer.

S. E.

Staff were helpful, I booked my 66 plate qashqai for a minor service and MOT. They offered MOT free with service, thanks

S. D.

Excellent experience when dealing with the sales department in March 2019. Victor and Simon were especially helpful and could not do enough for us in choosing the right car. Thank you

J. S.

Very friendly and helpful staff

s. s.

Good show room, very clean, staff are friendly but don't seem to be very happy, was going to help my self to tea but no cups , they only lost a star because of the parts department... didn't seem right knocking on a door to get help when everyone else you just go to a desk if you need car parts If you do need parts get it off the ilford one the price is very good

H. G.

Good customer service My car issues are solved Many thanks

T. H.

Excellent sales people, always willing to help and i would not hesitate to come here again or recommend anyone else, I've been buying from Nissan since 2008 from when they was in Leyton and still am in Romford road, thanks to himesh and salesman Fernan thank you for my new car

b. d.

i dont know hes second name but is first name is luke at romford rd glyn hopkins he was really great knew every thing about the car really helpful got the car on time clean i could not be happier well done luke and glyn hopkins keep it up i would had give them 10 stars i was going to go to kia so glad i didnt now well done again

a. m.

Spoke to one of the guys in the showroom regarding a new vehicle, very happy with the service, taking the family down there next week to finalize the deal, thanks Shazad.

H. D.

Popped into to get some information about nissan and check out a model we are considering to buy. Good experience overall. Good customer service.

S. P.

I had an engine problem with my Nissan And they dealt with my case directly with the Manufacturer And got the engine replacement for best of my convenience. Cant thank yhem enough.

I. A.

booking way in advance is required to get decent service. no clear meet and greet area. They didn't know I was coming so had to search for my appointment and fill in paperwork.

T. F.

The sales rep. Joe was very friendly and professional. He's a good salesman and knowledgeable

S. P.

The folks here at this Nissan branch were super useful and informative throughout the sales process. If you're in the market for a Nissan, I'd recommend paying these folks a visit.

T. H. B.

Great customer service and friendly staff who actually know their job and execute same , Daniel is a great person, smart and inspiring, dedicated to his job, easy to speak 1ith and knowledgeable, find most of the staff approachable and helpful

G. A.

Staff was very nice, and facility was very clean, but the location itself is hard to get to and its just not a very nice region.

S. M.

Luke and Viktor from the sales team were really professional and great. We can’t wait to pick up our new car!

R. N.

Had my car service 2nd time. Received good service. Overall quite satisfied with the service.

C. N.

I was very well attended

k.

Very nice customer service even though I did not buy a car.

R. C.

Went for an Mot and service. The place is very nice, clean and the staff are helpful. They finished the service within 3 hours which I thought was quite impressive

F. A.

clean smart showroom and courteous staff. The location has 7w and Rapid charger free for Nissan electric vehicles

E. E.

The staff was very helpful

B. T.

Helpful on phone when I called them but slow in responding back still waiting

A. F.

Greatly welcoming place for all the diverse people families of the world 🌎 to explore the best systems of cars 💐👏🌿🌿 Peaceful & Popular place on the main Romford Road London 12

P. N.

Very good salesperson. I'm extremely happy with my car.

I. P.

Great Service. Thanks Jimmy and Lynn for all your help. Regards, Shailesh Patel

M. H.

Entrance was very difficult to find. Cars parked everywhere - like a zigzag and hence, ones need to navigate through this zigzag maze to find the entrance. There wasn't any clear access for wheelchair user. Entrance wasn't clearly signposted. Overall, it wasn't a very good experience.

G. A.

Job well done ,am happy with the way they attended to me and the good customer service

M. C.

Very friendly staff, was able to get all the information I needed and was extremely happy with the car we chose thanks to the great help!

J. R.

The Salesman Jermaine was very attentive and professional, whilst our daughter tried to locate her first car.

A. A.

The home for all Nissan owner's ....... I recommend.

A. S.

The service was very good your sales persons were good at there work I can say I will recommend friend to you. Alvin Smith

F. H.

Repair works were done under warranty and staff was friendly. They had the car for 5 days but did not clean the car.

h. k.

Once again what great service from Pany and Olivia when my Nissan Navara went in for some repairs at the Glyn Hopkin East London Thanks Howard

J. A.

The deal offered was much more expensive than other Nissan dealers locally.

S. A.

My personal customer assistant was very helpful from start to finish and am very happy with service I received

A. H.

it was a great pleasure to choose glyn Hopkins service. very good , reliable , smart and clear cut service.

A.

Service department are outstanding (both workshop / front desk wise) - thank you.

A. P.

Very friendly sales managers.

D. K.

Just went outside the showroom to get ideas on their new models.. Due to cov-19 showroom are closed

R. P.

Car now fixed with the very nice people. Arranged a courtesy car and good service.

R. S.

Good customer care

A. H.

Great customer services, very supportive, friendly, professional and skilled.

N. T.

Very nice place with a great customer service.

S. M.

Excellent customer service, honest opinions. I wish I had gone here instead of the London Road branch.

s. j.

no issues, mot done.

S. G.

Good service and kept me informed. Only thing they did not valet the car.

S. E.

Staff are most excellent and very helpful 😊

J. G.

It all went very smoothly in buying my new MG ZS EV

S. N.

Well organised and helpful staff members.

L. F.

Always great service and attention to details

M. H.

Excellent service from the sales department really happy with the way they work

S. G.

Very lovely staff, always friendly and helpful. Great service provided by jarmain

P. H.

Loads of cars, spoilt for choice , dealer very helpful, did not feel hassled.

S. M.

Fantastic costumer services the sallers are very professional and attentive. I would recommend it 100%

S. O.

Good customer service. Wonderful experience

T. C.

Friendly and polite service. And feels Covid-safe too.

G. C.

The staff we're very friendly and helpful amazing

M. M.

Very helpful and polite staff. Good and green environments

A. K.

Excellent customer service and very good time keeping.

K. i. S.

I want to thank Mamet for a great service and always keeping me update with my cars progress. Thanks

J. J.

This being my 10th Nissan with Glyn Hopkins same experience as ever excellent

S. D.

Customer service is very slow otherwise good

S. O.

Experience a very good customer service.

S. P.

There are very good staff in this place and also Nissan sell very good cars

K. A. Z.

Bought my Qashqai from here. Good friendly and helpful staff.

A. G.

The rapid charger is not rapid at all it charges at 18kwh.

I. C.

Friendly staff and great atmosphere. Keep up the good work.

f.

Customer service excellent nice location and great cars

G. T.

Great service

s. i.

It's ok

D. G.

Nice cars and great deals

V. D.

Very nice showroom and friendly staff

S. W.

Friendly service, Clean Toilets, Very helpful.

E. B.

Nice customer service, many cars to choose

A. B.

Not as expected. Nissan after sales services are not up to a standard.

G. G.

service went through quickly

D. O.

Efficient service. Well organised centre offering prompt service.

G. S.

Nissan are great and very helpful to their customers

t. W. c.

Ok

r. h.

customer service was ok , not so good though ...

J. B.

Excellent service

J. M. B. (.

Good experience friendly salesmen

J. T.

Good customer service

K. M.

I will let y know when I get the car

A. A.

Very friendly bunch of people working there. Thank you.

j. d.

Great Nissan Dealership

R. M.

Too interested in selling unwanted finance.

A. G.

Quick service and friendly capable staff.

A. M.

CIAO GOOD EXPERIENCE 👌

F. O.

Amazing customer service by the team.

D. F.

Professional helpful staff and service.

O. A.

Brilliant service.

E. K.

New, used and parts, You can faind there.

p. m.

Very good

R. R.

Very helpful

M. B.

Clean and helpful costumer service

k. d.

good friendly and helpfull staff.

d. ?.

Parking is a nightmare

S. B.

Excellent staff and customer service

S. W.

Staff Alex is brilliant

M. B.

Lovely sales people

D. C.

😍

M. G.

Brian in particular was very helpful!

N. R.

Poor customer service. Nobody to speak.

B. W.

Excellent Nissan dealer group

K. &. S. E.

Great customer service from Lenin

S. H.

customer service was great

i. h.

Service and mot centre for nissan

A. I.

Excellent

L. W.

Excellent customer service

J. C.

Friendly, efficient service

D. M. (. O.

Nice people to do business with.

R. P.

Friendly and MOT carried out as promised

G. W.

Really useful visit. No high pressure sales and left to look around at our pace. Good hospitality too.

S. T.

Good car dealership

D. L.

Great Service!

M. J.

very good service

M. P.

Quality customer service!

J. S.

Good customer services

C. M.

Service is excellent

A. M.

Good customer sevice

J. H.

Very helpful staff

S. A.

Great service

P. L.

Good staff

m. b.

Great services

S. W.

Always helpful

H. B.

Amazing experience

M. A.

Ok

s. i.

Nissan and MG

S. C.

Friendly staff

M. G.

Service

K. R.

Very halpful

S. S.

Great place

D. c.

Grsat service

B. H.

Nice people

M.

Nice place

P. D.

Ask for Gary

S. N.

Satisfactory

M. S.

Great 👍

A. A.

M. R.

s. a.

R. B. (.

z. a.

C. J.

A. G.

w. s.

H. H.

Contact

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