Reviews of SMART AUTOS UK. (Car Dealer) in London (London).
SMART AUTOS UK
55 Armoury Way, London SW18 1JZ, United Kingdom
Description
Information of SMART AUTOS UK, Car dealer in London (London)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of SMART AUTOS UK
Sunday
9am–7am
Monday
9am–7am
Tuesday
9am–7am
Wednesday
9am–7am
Thursday
9am–7am
Friday
9am–7am
Saturday
9am–7am
Popular times
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Monday
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Tuesday
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Thursday
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Friday
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Saturday
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Reviews of SMART AUTOS UK
M. C.
Buying a car here was easy and straight forward. Friendly salesmen who weren't pushy or made you feel uncomfortable. Was no problem for them to allow me to test drive the car around the local area. Allowed me plenty of time to take a good look at the car and ask any questions. Very good communication and prompt replies from them throughout the sale. Also excellent aftersales to help resolve a minor issue I had with the car, even though I live 200 miles away they were happy enough for me to have the car looked at locally and were fair and very quick in offering a refund of costs.
A. F.
Very professional - Muhammed came to check and collect my car for sale and was reasonable and easy to speak with - a massive benefit when someone has to come to your home. He also made sure everything was sorted before leaving so the process was very easy - thanks
R. C.
It was the first time for us to buy a car and we were dubious at first because of past not-so-savory experiences with other car dealerships, however we were pleasantly surprised at how easy, honest and helpful they were at smart autos. We bought a car under no pressure and they helped us set everything up to drive it away. Definitely recommend.
A. S.
We bought a car off of Smart Autos..it developed a few problems and they bent over backwards to help fix,they went above and beyond definitely a trustworthy company.I would definitely use again
M. B.
Brilliant seller. Was absolutely delighted with the car I purchased and customer service was incredible. I would highly recommend Smart Autos UK to anyone who is looking to buy a car and also receive friendly customer service
R. C.
The best car dealer I found. Really really highly recommended. Responsible, professional. I’m really glad I bought a car there as I had no issues. They give guarantee. If you guys are looking to buy a car in London, that’s the place. . Thank you 😊
R. M.
I found smart autos UK while searching for a mini cooper and everything with them was easy and fair... No pressure at all to buy the car and I ended doing on the 1st day I saw the car. Really great buying experience and great value for the car it's in excellent condition
J. C.
Excellent service would highly recommend purchasing your car from Smart Auto. After months I finally saw a car online that ticked all the boxes. It was really easy to book a viewing and test drive over the phone and there was absolutely no pressure once I was there to purchase the car, which I've experienced at other dealerships. I ended up buying the car on the day and the guys really delivered exceptional service over and above what normally might be expected to make sure I was happy with everything. There were a few minor things that needed repairing and after only 1 day the car was ready for me, perfect and clean. Trust these guys to sell you your dream car and make you happy, you won't be disappointed!
C. T.
I had an excellent experience buying a car from Smart Autos UK. Very helpful and professional team who took the stress out of buying a secondhand car. I would definitely go back to them again.
E. M.
Really great Audi I purchased from Smart Autos - really liked their customer service - and I trust them to give a good deal. Refreshing to get away from the tarnished "Arthur Dailey" image, buying a car from a dealer.
L. C.
Great service and very friendly team. The whole process was really easy and quick. And you get included free 12 months breakdown cover and 3 months warranty. Highly recommended. Will definitely go back to them in the future.
S. B.
Great service from Smart cars and the team. So easy to get a vehicle delivered to us for viewing and test drive, nothing was a problem. Eventually bought another car privately but would seriously consider Smart cars in the future as the whole process was easy and with no pressure or stress. Good to have the reassurance of a 3 month warranty and yearly breakdown cover to. Would definitely recommend. SB Essex
R. b.
Really good company to deal with, friendly and professional.
Best and easiest car buying experience ever. The service and attention to detail is uparallelled.
The selection of vehicles, no pressure sales staff, and ultimate value for the money is superior to anyone else in the area.
We just bought our second car and we are very pleased!
Would highly recommend smart autos dealer!
G. L.
I am very happy with my purchase. I bought a great car and received good customer service. 👌
T. C.
The service was amazing. They didn’t pressure us at all and was really friendly and helpful. Would definitely recommend Smart Autos UK
G. W.
Great car dealership with excellent communication. I purchased a car from Billy and thoroughly recommend Smart Autos UK, Wandsworth.
S. O.
Billy and the team have been great to deal with, helpful, friendly and even kindly delivering the car to my house. I highly recommend Smart Autos if you are looking for a car. You will be well looked after!
N. K.
Simply the best!
The guys here are one of the best dealers I have ever dealt with. No pressure, super quick with communication and I am super happy with my My car
C. W.
Smart Autos know the art of keeping their customers satisfied and content and this is the very reason that I’m full of praise for them. From beginning to end, they made this hectic process seamless. Before visiting their facility for the vehicle inspection, I mailed them all of my queries and to my surprise, each one of them was answered patiently and comprehensively. Going the extra mile, they even didn’t make any objection when I took the car for an inspection. Cherry on the top, there were no hidden charges. Extremely satisfied and happy, Smart Autos will surely be my first and only choice for doing car business.
C. D.
The guys at smart autos were incredibly helpful from start to finish. Once I’d viewed the car and agreed to purchase, they dropped the car off at my home the very next day. Very honest, genuine people, would highly recommend.
S. D.
I had a great experience with Smart Autos UK, they had excellent customer service. Bilam was very friendly and helpful. He sort out the delivery of my car at my property and sort out all the paperwork that I needed. Great service and I’m thankful for that!
J. M.
EDIT: Had to knock a star off for ownership transfer not being registered with DVLA for almost a month after I took delivery of the car. Didn't receive my V5C from DVLA after a month so tried to order a replacement.
The details didn't match so I contacted Smart Autos to find out what details they supplied to DVLA for the ownership transfer. They admitted they forgot to do the paperwork until a few days prior. So possibly another month wait or more before I can get the V5C logbook. BMW cannot set me up on their ConnectedDrive system without the logbook as proof.
Mistakes happen but I should have been informed of this without needing to chase to find out.
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Overall a positive experience with only minor criticisms I have detailed below.
Pros:
- Absolutely no pressure or sales tactics applied either over the phone pre-test drive or afterwards.
- Token amount asked to reserve the car (fully refundable) before I could make it down for the test drive. No "test drive" fee that some other dealers ask for.
- Were willing to arrange cosmetic fixes that I asked for at my expense but at their trade pricing.
- No administration or delivery fees when car was ready.
- Hard copies of full service history supplied on delivery as advertised.
Cons: (All minor - supplied for possible improvement feedback)
- Car interior was cleaned but not in detail. Nothing major but I did have to spend the time wiping the internals down myself after delivery, i.e. Around joints, switches, handles, etc.
- Coolant level was about 2cm below minimum on delivery. Nothing dangerous and fortunately something I could easily address but ideally should've been checked prior to delivery.
- Very minor one but car was delivered with 3 out of 4 car mats. Not sure where the other one went. Odd!
S. A.
I recently sold my vehicle to Smart Autos UK and their service was incredible, from posting my car details to the collection of my car was extremely professional and smooth, the customer service is 10/10. If you are looking to purchase a car i would 100% recommend Smart Autos UK.
K. B.
Needed to replace my car and found exactly what I needed with Smart Autos UK. Fantastic customer service, honest and definitely going above and beyond to help and resolve any issues. Would definitely recommend to others. Thank you!
S. R.
Fantastic service and guys were really responsive to messages and helpful with giving information before viewing car. Really accommodating and knowledgeable when got to visit the car and was a stress free transaction. Car was presented really clean and paperwork all organised. Would highly recommend and use again.
R. E.
After contacting Smart Autos we got a reply straight away. Seller was very helpful, sent us photos of documents and and we agreed the time to meet the next day. We got there as agreed and I believe another person told us that there must have been miscommunication and that he wasn't aware of us coming. He had to bring the car from another yard. He came back after 15 minutes and left us with the car so that we could inspect it without any pressure.
Unfortunately the car was much worse than on photos and in the description so we didn't even want to test drive it. Traces of rust and quite a few scratches, small cracks on bumper, aircon not very cold, one of the air vent functions not working.
M. K.
Very professional and helpful, didn’t end up buying the car but good company
U. H.
Highly recommend using Smart Autos. They have a great selection of cars at competitive prices and an easy to use website. I went and had a look at the cars I liked and received professional and honest advice. They even cleaned the car again before handing it over to me.
S. P.
Wassif made the whole experience of buying my first car so easy!! He was very patient and helpful the whole way through the process! I would highly recommend. I will definitely be going back to him for when I want to move on to my second car!! :-)
J. F.
These guys simplified the car buying experience for me through their extremely professional yet friendly and honest approach. I couldn’t have asked for a better service. Combined with amazing prices, this place is the best in the town to get a car!
s. k.
Smart Autos managed to source my car out even though the one I was looking at just sold, Wasif found me the same car within a matter of days. Very professional and caring! 100% recommend!
P. B.
Highly recommend Smart Auto UK. Wasif Khan’s friendly professional manner, made the sale of my car straight forward. Sale was made on the my doorstep, quick efficient & convenient. Exceptional service, Thank you Wasif!
O. A.
Bought 9 y.o. car from them. Because of new phase of lock-down I can't go to the dealership so they just brought car to me to view. Car had some minor issues, so they ordered part and once it arrived mechanic came over and fitted it. Car came with all the necessary papers and history.
They also sent forms to DVLA immediately so I got all the paperwork from DVLA next week. Same with AA cover.
Very good and friendly service. Hassle free deal.
h. h.
Excellent service . Couldn't of asked for a smoother transaction, from start to finish they were incredibly polite and a pleasure to deal with . The vehicles info and description was accurate upon viewing, will definately be using the company again and will recommend to friends and family.
Thanks!
A. J.
Very good experience with these guys, professional and very knowledgeable. Would recommend to all.
C. D.
The staff was very friendly efficient and manage to strike a very good deal, deafly will use again as the service was fantastic and they even delivered the car to my house
F. F.
Great experience with Smart Autos UK.
Excellent customer service, friendly, helpful and arranged delivery of our car. Highly recommended.
R. J.
Dealt with this office twice before. Billy was brilliant, very professional, honest and always went out of his way to help us out. We were delighted with our buy.
Z. M.
Very genuine guys, sent me money for a part after purchasing my vehicle
R. R.
Very pleased with the purchase.
All cars its in excellent condition and the dealer give you a lot time to decide ,then you testing the car.
They very patient and not put pressure to purchase the car.
Will visit again in the future
R. W.
A very efficient transaction of the purchase of our car, Wasif made the whole process smooth and problem free, would certainly recommend them.
S. D.
Brought a audi a1 from smartautos , lovely little car super clean inside and out , car had a small problem but the guys at smart autos sorted it out for me and fixed really good service polite and down to earth would 100% recommend them 👌🏻
A. H.
Brilliant car buyer through motorway. Co. UK
Made the transfer to my account easy and hassle free.
k. r.
I had experience with smart autos excellent customer service staff very helpful.they delivered my car at home very service and honest.
A.
Great service and after sales as well. Car was exactly as sold. Will definitely use again.
C. L.
Very professional and accommodating; great client experience and we are very happy with our car !!
D. W.
Easy transaction. Money transferred and log book transferred online immediately before the car left us. Thank you.
B. W.
Wasif was competent, well prepared, friendly and very efficient at dealing with the handover documents. He made the whole experience run as smoothly as possible
M. W.
These guys bought my car of me. Easy and pleasant to do business with. Thanks guys
K. K.
Lovely car thanks Billy for all your help
T. L.
A honest, responsible and reasonable car dealer.
r. h.
Very helpful and great car as well.
would definitely recommend to buy from Smart Autos
N. T. M.
Fast and friendly communication. Excellent service. Great car. Thanks Wassif
A. A.
Great service and experience buying my care. Would definitely buy from them again!
A. M. C. L.
What guys beautiful customer service
C. J.
Great car, friendly service, highly recommended. Many thanks
v. c.
I recently bought a car, they were very helpful especially Bilaal.
a. p.
Start of the river Wandel Walk .were it meet the river Thames .at Wandsworth Town
U. J.
Love this place ... bought my self sweet little motor for the Mrs.
Great Service... highly recommended
J. D.
Billy was a great sales man smooth service
V.
Had no issues with the transaction, great and trustworthy dealer!
A. P.
Great service, Billy provides a great customer service and really goes the extra mile!
J.
Friendly, very good communication and helpful. Would definitely use again.
W. K.
we sell good cars with 12 months MOT
F. O.
Good place, good prices, awesome agent! Tks Billy!
S. H.
Good experience selling a car.
m. H.
Very easy transaction and very polite 5*
P. S.
Very kind and helpful dealer.
U. C.
Amazing selection and service.
s. K.
Highly recommended car dealer
G. M.
Quick and effortless sale
E. N.
Great experience
A. L.
My car was hit just a week ago and the owner was able to help me out by getting my car repaired by a body shop nearby. The service and kindness of the owner is unbelievable, very genuine and lovely.
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