Reviews of West Way Nissan Mill Hill. (Car Dealer) in London (London).

West Way Nissan Mill Hill

547 Reviews

245 Comments

Car dealer

Nissan dealer

517 Watford Way, London NW7 2QR, United Kingdom

Description

Information of West Way Nissan Mill Hill, Car dealer in London (London)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of West Way Nissan Mill Hill

Popular times

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Reviews of West Way Nissan Mill Hill

M. P. F.

I would like to give a big thank you, to both Arktar Ali and Manzur Ahmed, for assisting myself and mum in purchasing a car. We are both very happy with the service provided. Very welcoming, caring and such positive energy. Indeed, I would recommend friends or family to purchase from this dealership. Keep up the great work..thanks again.

M. M.

Sami and Ash were amazing throughout and Sami was great showing me everything in detail when I collected the car. Nothing is ever too much for these two members of staff and they really go above and beyond for customers. I have dealt with Ash a few times and I know he goes out of his way to help but this is the first time I met Sami and I was very impressed with his kind manner and professionalism. Both are a credit to your company. My car is perfect as well, many thanks.

A. S.

had a wonderful experience purchasing a used vehicle. The process was stress free and pleasant. Fahod was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs. Fahod he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff

F. M.

Fahad Mahmood sold us our Nissan LEAF in November 2021 to be delivered in January 2022. We received excellent customer service from Fahad who liaised with my accountant to ensure we did the correct financing. The car arrived on time and, at the same time, Fahad slipped a disc and his colleagues, Ash, Clive and Pat swung into action to support me and him with all necessary paperwork. The staff at Westway Nissan do not fit the 'cliche' car sales person. They are efficient, very engaging, they do what they say they will do and I am delighted to have bought from them.

L. M.

Thank you to all the team headed by Manager Ash. My car was delivered on the scheduled date. Ash and Mansur were on hand to see that everything went smoothly. I'm delighted with my new Qashqai Tekna +.This is my 3rd Qashqai. Reliable car with all the latest technology.

M. Q.

We had great experience with West way Nissan mill hill,(Manzur Ahmed)he was the best.They are helpful,friendly and ready help . We are going back anytime wil need to change our car.

S. K.

We went for a second hand Nissan. The sales person, Patricia was great. Found us (very nearly) what we wanted but did not pressure us to buy to the point it would have been uncomfortable. Highly professional. Would recommend.

M. A.

I am becoming more impatient with the lack of call backs and phone answering . Do you want to sell me another car or not? This showroom needs customer service training. ASAP. sending my daughter else where now.

P. P.

Very friendly and professional dealership. I was served by F and he answered all questions regarding the purchase. He guided me in every single step for buying my new car. I would highly recommended west way. I was very impressed with the whole purchase. Thank you F.

A. J.

The sales team over at Nissan Mill Hill, specifically Sami, were great. Everyone was really friendly and helpful. Sami even went to the effort to present my car to me like it was a present. Great experience and highly recommended.

S. A.

Very Helpful staff, especially the sales and technical expert Mr. Fahad Mahmood. I got a very good deal for Nissan leaf Tekna. My 2 cars were part exchanged for a good price. Also I got £1750 discount for paying decent deposit. Looking forward for the launch date of Nissan Aria so that I can upgrade Leaf. Would recommend This Branch and Fahad to my family and friends.

A. A. k. L.

The first class customer service, kindness and friendliness from Fahad at Nissan Mill Hill has made the whole experience an absolute pleasure! Thank you once again, I really appreciate everything and can’t speak highly enough of how seamless everything has been from start to finish.

J. M.

Very good experience, treated well and love my new car,could not be happier thank you NISSAN TEAM.

R. P.

Very Good Customer Service experience since last more than 20 years... Always recommend to everyone to visit....and meet Mr Ash ~ Aktar and all others are great and well trained...

K. M.

Was looking to change my car for nearly 6 months ago and drove up to the Nissan dealer in Mill Hill. As I drove in the car pack there was a guy walking through and asked me if I needed help was a bit confused in the car park. He said if I was OK and I said I was looking for juke he said his name was manzur Ahmed and told me the section of jukes and when I was ready to come in after finding the red juke to my needs manzur was very professional and helpful with no pressure on me with no hard sales which I experienced at the Nissan dealer at the Ilford branch .would highly recommend the branch at Mill Hill and manzur Ahmed is a credit to the company i bought my car .

S. P.

Just bought a Nissan Leaf . The sales manger was excellent and nothing was too much . Fahad Mahmood did all the paper work , made sure the car was clean , explained all the function of the car and answered all questions.

I.

Well what can I say I found an absolute Gem at Nissan Mill Hill! Where do I begin? I had an ongoing issue with my Qashqai, a complete headache! Well, without making this review a large excerpt from Leo Tolstoy "War and Peace, " I just want to say, Nissan you have an absolute diamond in you midst! Her name is Whitney Forrester She is just AMAZING! She took charge of the situation, was hugely supportive, kept me informed, efficiency was second to none and so funny! Whitney went beyond the call of duty, an accomplished individual who deserves to recognised Nissan ! Hint, hint 😉. I will certainly recommend! May I also mention Zac and Rab Miah who also gave fantastic follow up customer support! Over to you Nissan 😉 Thank you so much! Lauri

H. S. M.

High professionalism and efficiency noted during the entire process of acquiring a new Nissan Acenta Premium MH Xtronic @ West Way Mill Hill. Extremely happy and grateful to the Sales Executive 🧑‍💼

A. S.

Great customer service. Thoroughly impressed with how smoothly the process of purchasing the car was. Excellent quality car. Highly recommend!

A. B. (.

Easy to book my car in for a message of super "low oil" on the dash, i checked the oil on the dipstick and it shows to be fine... Im thinking sensor error so i take the car in and is ready the following day. Result was they toped up the oil of 1.5 L but no one was able to explain to me why the message came on my dash, why no warning at 3/4 or 1/2 the oil but nect to 0 only, why the dip stick was at the correct level when i checked it so why they had to top ot up that much 🤔🤷🏻‍♂️. Anyhow if is on file i took it in for that reason I'm covered what ever happens after.

V. G.

Have been coming to this dealership to charge my Nissan Leaf. What excellent service from Mohammed Ashraf. The premises and facilities are brilliant and also really helpful staff especially Faisal who is going to sell me my new car. I have been to a lot of Nissan showrooms but this is far the best.

A. A. H.

Great customer service expereience received from Sami. Lovely young gentleman who made the process of puchasing our car quick and easy!!

A. K.

Thanks Fahad for making the difference! I really do appreciate your expert advice and excellent customer service. Really enjoying the car. Thanks once again 👍🏽

D. R.

They very very helpful and I’m so happy with the car and the way they treated me, thank you .

D. P.

Absolutely brilliant service from Fahad Mahmoud without any hardsell tactics but with excellent & friendly advice. Fahad is very knowledgeable & guided us well. Thank you Fahad

R. T.

My experience was nothing less than perfect. Jodie at Mill Hill made everything happen so quickly and even when I made a huge error she still took charge and went out of her way to sort it out. The people who work there really are outstanding and provide exceptional customer service. There is no better pace I woud ever want to buy a car. I would highly recommend anyone to go there. They are amazing and I am over the moon with my new car.

A. S.

Lovely people had my car serviced and spoke to Aysha about changing car. Service team are lovely and the manager ash came to see if we were OK. Now have to choose colour.

M. O.

Manzur is fantastic. I recommend him to everyone. Patient and kind. Stays with you until satisfied

M. F.

Manzur went above and behind from start to finish and also Ash is a wonderful manager. Highly recommend Westway Nissan Mill Hill

H.

Went here to get our electric can serviced and must say the attention and customer care received from Raj was great. He explained what was going to be done and the cost of and kept in touch with me to update me on any other bits that were in need of attention. Work was carried out on time and vehicle was returned absolutely sparkling clean.

A. M.

I bought a brand new nissan from Mr salesman fahad brilliant service and very happy with the help I received

J. S.

Very pleasant welcoming staff team. Currently providing as safe an environment as possible for clients and staff. I told them about the items I wanted them to look at whilst having service and MOT. This they did, they contacted me several times to discuss the price of these jobs and whether I wanted to proceed. They also brought a couple of small items to my attention which weren't strictly necessary now but would need doing in the near future. This is the second time I have been here with this team and again I came away a satisfied customer. No unecessary jobs are pushed on you and everything is explained carefully.

H. m.

Great customer service, ended up ordering a qasqui, I also managed to get £1000 off what they were asking, evidently the mark up is high, if you try to purchase something make sure you aim. For £1000 off what they ask for seems this is the mark up They have a high mark up at West way make sure you aim to drop the price by £1000 or walk out and drive to Glyn Hopkins Watford, it makes no odds the car comes from the same manufacturing site in Sunderland

B. M.

Very Happy! Recently purchased a used Qasqai. Talitha was very efficient, helpful, friendly, and professional. Could not give a higher recommendation. Have now advised my sister to purchase from them and my dad also recently purchased a vehicle from this dealership. Fantastic service all round

T. M.

5 stars for Jessica on the service booking team-so professional, polite and massively helpful in a very stressful situation-thank you Jessica.

A.

Recently bought a car from this dealership. Buying a car during Covid lockdown is not recommended. I'd suggest everyone to get a test drive before making any vehicle purchase. But it's not possible during lockdown so you need to buy before you try in this case. The customer service from West way was good, they made a video detailing aspects of the car to try give some clarity of what I was buying. There was a mess up with my papers during the handover but it was eventually sorted out. The fuse for the cigarette lighter was also blown when the car was delivered, this should have been checked before sending the car out. They were kind enough to book it in at my local Westway dealership to get it fixed. In the end I did it myself, no point making unnecessary travel to replace a £3 fuse. But, there fast response was reassuring. In the end I'm very happy with my car. If any happens I'll be sure to update!

D. V.

I purchased a Nissan Qashqai from Ash 6 months ago and after being looked after not just during the purchase but also on the after care I was shocked on how dedicated he was in making sure I was happy I decided to purchase my second car today from Nissan Mill Hill and luckily Ash was there through out and helped me pick out my second car! Ash and Wasim this time round were so professional whilst at the same time taking into consideration what I needed and helped me pick out the perfect near new Micra. I recommend this dealership to anyone looking to be treated as a customer and not just another number to their tally charts. Thank you Ash and Wasim for everything - Second time driving away happy with a smile on my face 😊

A. L.

Good price overall for a service and new belt. Even got my air conditioning working that I was told was broken beyond repair. All in came to about the same as a non nissan repair center

B. H.

Pretty good, very efficient. First time there since Hanwell branch closed.

S. L.

I finally am mobile thanks to Farhad. I am pleased with my new Quahqai

P. E.

Fantastic people to deal with, highly recommend Nissan West Way.😀

s. e.

Treated very well, and assisted by a very polite and helpful young man called Waz. He explained everything in detail, and made sure my wife had chosen the right car to suit her disability needs. Which made picking the car easy.

s. k.

I was asked to come and view used car but after going there car was not at site. I wasted 1 hour journey. Very low valuation for my old car ,only £50. Webuyanycar gave me nearly £500 Not even penny reduction on displayed price even when windscreen had chip. On top admin fees of some 60£ charged at time of buying which was not mentioned before. I was told it will repaired before collection but was not done as promised. Waiting to be done...not satisfied ..Not a great experience overall. Update..after review, manager wrote to me and called me..it's sorted now..windscreen chip repaired at home. Thanks

J. D.

Really nice Sales person but that's about it.

R. K.

What fantastic service, big thank you to Martin and Mohammed Ash the manager. Thank you

F. F.

Having left it 3 days before the renewal of our car we were a bit stressed to choose our options and see what was available. Booked in to see Zoe at West Way Mill and she was ABSOLUTELY BRILLIANT! She really explained all our choices & what they could offer and we left fully informed and with the best possible outcome. She also managed to book us in an MOT while we waited which saved us coming back. All staff were extremely friendly & accommodating especially as we had a soon to be 3year old running around too! Thank you we will be back! ♥️

s. b.

Waiting time can be a bit annoying. As a driver for my mothers motability car I have been unhappy with the service department from time to time when the car went in for due service. Afterwards the car started to show signs of malfunction especially with auto stop/start , low engine oil, low adblue which means calling again to alert them if the issues. They did however sorted it out.

J. W.

I’m really happy with the experience I received from West Way Mill Hill when I recently purchased my new Qashqai. The Sales Executive I dealt with, Zoe Minkin couldn’t have been more helpful and I was able I conduct much of the purchase by phone and email which was important to me as I live some distance from the dealership. The handover was excellent. Everyone at the dealership was friendly and I was treated like a VIP. Zoe has already contacted me since to check I’m enjoying the new car and whether I have any questions. Although I had nothing to ask at the time, Zoe was so approachable I’d have no hesitation giving her a call for any help or advice I may need in the future.

B. L.

Nissan employees were very professional, friendly and helpful, especially Aysha Bhutta and Juliette Thomson. Aysha was very patient and attentive while I needed to speak with an existing finance company to obtain a settlement figure, allowing me use one of their private offices and their phone!!

V. K.

Good 12 month service offer, which included annual breakdown cover, oil/filter, inspection and wash for my Pathfinder for just £199. Resourceful spare parts store. Fully working on Saturday morning, which was the only time I could come without taking a day-off. Good showroom with waiting area and a fridge full of chilled water. The standard Nissan oil they use comes from TOTAL/Elf, which is actually quite good. Surprisingly, it is Mobil 1 for the GTR model. If you need brake pads / brake discs replacement or some minor repairs you may wish to have a look at aftermarket as it is can be very expensive in the dealer’s garage.

K. D.

Very fast and reliable service, really great place to get what you actually need. Hope that more such a car dealers like West Way would operate in London area.

M. I.

Bought a new vehicle from here. Spoke to a guy called Krishan who was absolutely fantastic. He took good care of us and was very friendly and helpful throughout. Once bought he was patient and friendly during all conversations till I got my vehicle. It arrived in great condition and I'm happy overall. The only minor gripe was the fact that someone sent me the wrong registration number which delayed me getting my insurance. I wished their communication was a bit better here and they took advantage of email communication to give information like number plates which should be accurate. But overall I highly recommend this dealership I spoke to three people from here and they were all very friendly and helpful throughout!

B.

We recently bought a 65 plate Pulsar from West Way Nissan Mill Hill. I’m really happy with the customer service provided by the sales manager Sham. He listened to our needs, and managed to find the car to fit our budget and lifestyle. Also massive thank you to Akeiran who delivered the car and mats to our doorstep. I can’t wait to return for my next car, and I look forward to coming back for my next service.

S. V.

The customer service here is second to none. Andrew is exceptional and I would recommend him to anyone considering buying a new car. He is very knowledgeable and goes above and beyond for you. Will definitely be recommending West Way to my friends!

K. P.

An amazing dealership who have helped me and my company countless times with our fleet of Nissan Van's. The customer service has been great from day one. David Close has been particularly helping in sourcing and helping find the right vehicles. He has gone above and beyond with every query and question I have had. Thank you Westway Nissan.

A. D.

These guys are a bunch of jokers. You arrive for your service and have to wait 30 minutes plus to be seen. I took my car there to have issues looked into and theyve not only denied anything is wrong with the car. They never call you back to update you or to even pick up the car. I have to call them. Never had this issue with Honda. Theyve driven my car 10 miles. Equivalent of going from Mill hill to Harrow for a simple road test. Whats wrong with the local area roads? Theyve also damaged my alloys and denied any wrong doing. My rim protector is missing. Update: Update: My issue was resolved by the new service manager. Who paid for the repair to my rim. The car has since been sold anyway, but overall have been dissapointed with their customer service and the treatment. I just want to say thanks to Lee Higgins and Aysha for being very professional and sorting out my issues with my 370Z. I know the new Service Manager is trying to improve things. So it was only fair to leave an update since the car has been sold.

S. H.

After horrendous experiences at other garages wonderful to find Nissan Mill Hill. The customer service was brilliant they found my ideal car and even had it ready in days. Actually interested in helping me keep to my budget. So refreshing to find salesman without all the "talk" but who really care about your purchase.

K. R.

We came to this Nissan branch after we had received a bad experience with another Nissan garage. Zoe M dealt with us and was very helpful and accomodating. Zoe kept in touch with us, keeping us updated with the status of our new car. The car arrived when promised and we couldn’t be happier. The entire process was smooth with no problems whatsoever. We would recommend this garage to anyone looking for a new car. And if you can, ask to speak with Zoe!

P. N.

I was pleased with the deal,everything I requested for was giving to me,so it was an excellent one with a great salesman Mr Amed Wasim.

R. C.

I've been here for a service a few times now. I booked my last service online, very easy and you even get a call a day or so before to remind you, so far so good. When you arrive, if you've booked yourself in there's a screen as you enter with your appointment showing so very organised indeed. The showroom is large, clean, neat and tidy. The 3 stars is because of the service dept. It's frustrating cause you see staff going in and out of different doors but no one comes to you. Of course if it's not busy I imagine you'll get seen to quickly but they seem short staffed in the service dept so be prepared to sit around waiting! You also get given rubbish courtesy cars. Yes I understand you're saving money on the better premium cars but if I drove a nice Nissan maybe I'll be back some time to upgrade mine instead of effing and blinding about how rubbish they are.

j. l.

Big improvement for customer service, since my last visit here. I booked an MOT test at the last minute and thanks to 'Raj' not only did everything go smoothly but my car was read 3 hours 'early.' Coffee's good too

R. D.

Came here to look at a Mirca. Ash the Manager was very accommodating. Tried to arrange a test drive with his staff even though it was closed to closing time and was busy. Then got a very good deal in the car. Gave us very helpful advice inorder to benefit us on the after sales products. He identified what's good for us and what's not. Didn't do any hard sales. Definitely an honest sales manager.

N. P.

Great costumer service and I recommended highly...5 Star I took my car for MOT and served by Shenay. she were patient and kind, and she really went the extra mile to help me and she booked the taxi for me to get back home! I am very grateful for the amazing way they turned a potential melt down into a really positive experience. I can't recommend them highly enough specially the young and beautiful lady called Shenay.

Y.

I Bought a car from Nissan today and the experience was smooth and seamless. Martin & Faisal treated us like family basically and we left the place satisfied. I came for a Qashqai but was sold on getting the new XTrail and I'm in love with it. We even got a complimentary £100 discount thanks to the manager (Ash) who was lovely to us, and a full tank of petrol (~£60) The atmosphere in general was quite nice with staff greeting you from the door, making sure you were being served. The general atmosphere was quite friendly and relaxed, although alot of reviews say otherwise :)

s. m.

Lots off cars to look at, and you can get a deal in no time

N. K.

Polite. I was not kept to long for my recall

K. H.

I'm surprised at so many negative reviews. My experience have been nothing but stellar (I've only dealt with the service dept) over the last 2 years. I've been coming here specifically because I was disappointed by issues at another dealership. They provide comprehensive feedback - even videos - when issues arise during services.

T. B.

I've just had a test drive of the Nissan Electric Van ... Absolutely brilliant staff. A god length test drive and no mad pressure to buy... They gave me plenty of options as to purchase and other methods of payment... Highly recommended...

Y. M. (.

I brought my car for Cambelt and water pump change and was served by the lovely charming Shenay, was impressed by her customer service and way of handling very professional and good attitude. But I got disappointed 10 mins after I drove off, I noticed that the car heated up. When I got home I noticed that they did not fill up the Coolant container even though I was charged £17.99. The coolant container was dried empty. I have to run to Europarts to get some. I was promised to receive the health check video, but they did not send any, very bad service except the good effort of Shenay. My 4 stars goes to SHENAY💋👄💋👄💋👄💋👄

D. C. E. U.

Amazing service by Ash & Martin. I have been to many dealerships but Nissan West Way’s service has been exceptional. Thanks guys! 10/10/2018

J. M.

It was a pleasure to go there and have our purchase handled by Zoe Minkin. She was professional in her approach, answered our questions thoroughly, and was patient in explaining the workings of this unfamiliar car. We suggest you ask for Zoe if you are looking to buy from Nissan.

R. S.

THE ONLY REASON A STRETCHED 2.5* to 3* .The initial ' person ' from Nissan West Way was ABSOLUTELY RUBBISH AT DOING HIS JOB. HOWEVER ! Once "the right person" took over.... The sale /purchase was made ..... Still the follow up and feed back on this New purchase was very slowly sorted out. I DO NOT EXPECT THIS FOR ANY CAR BOUGHT FORM THE MAIN DEALER. If you're car is paid for and faults needed to be sorted.....but take just over 2 weeks to take care .....is TOTALLY UNEXCEPTABLE , by anyone's standard. No one wants parts thousands of £££ to have your new purchase be sitting with the Dealer longer than you. No WAY IS THAT DONE ....EVER!

s. f.

Can't say I've ever had a bad experience at Nissan West way. The opposite in fact. Helped with my qashqai today even though I didn't have an appointment and other questions I had answered with a friendly manner. I would recommend this place to my friends should they want a Nissan

J. L.

Talissa is wonderful, so helpful, honest and caring. It was a pleasure dealing with her.

A. B.

I took my xtrail few months back for some maintenance, the manager who dealt with me was very friendly, I must say the service charge was over my expectations, but all in all I was happy with the result. I will definitely go back in the future for any repair or services.

P. P.

Were very helpful and we got dealt with quickly and Steve from Motability kept me informed via email with regards to delivery of our new car

H. H.

Just got the car back from repair. Excellent job, well done. Great technicians here and very helpful and friendly staff out front. This is the standard to which all other dealerships should strive to emulate.

I. T.

Fantastic customer service. Keep it up

F. U.

Did an intermediate service to my car here today, as my local Glynn Hopkin were adamant they only do Minor and Major services even for 3+ years cars. Exceptional customer service provided by the Aftersales Manager and Dilwar (Aftersales Assistant). However, I would recommend Westway catch up and start doing video profile of cars when servicing, as other Nissan centres do.

F. R.

Simple great and easy service. Well you walk in and meet Muhammad - store manager with warm welcome. Then he called Aisha - sales assistent. Well i have to say impressed! Dont go anywhere visit Nissan Westway)) Many thanks Guys

e. c.

My husband and I visited yesterday, with engine problem in micra. We would just like to commend the excellent service that we received from Frank and Raj, who talked everything through with us, and put us at our ease. Thankyou so much. Mr./ Mrs. Campbell.

A.

Just bought a Nissan Juke from Nissan, beautiful car! From the beginning the staff were so friendly and willing to help especially Chris and Ash not forgetting Gary. Very pleased with the service I received, thank you guys!

T. M.

We drive a Leaf and last night when the rapid charger at South Mimms had a massive queue, we asked to charge here. It wasn't a problem and the guys inside made us welcome and offered us free coffee. We were made to feel valued as Leaf owners. Thank You.

B. t.

This five star is for Ratna at service department. I took my car for a service and had a small mishap. But the way they rectified and owned up was very impressive. I am very satisfied with the works. I will definitely come back as long as Ratna is working as I believe Ratna is an asset to his company.

J. W.

I had the joy of buying a car from Talitha everything was done extremely well an asset to the company would definitely come back again

E. S.

I take my car here for a yearly service and MOT. It is a very smooth and efficient service however on my last visit recently it took five hours.

f. c.

Really appreciate the service recivieved from Martin Corrie. For Motability Customers I highly recommend this place. This is my second car from Martin. Also Ash the manager has been amazing thank you.

R. L.

Faisal Ashraf was so helpful yesterday when I had to take the car in to be serviced. Really appreciated all his help with trying to find me the best deal possible when it’s time for us to trade our car in. Thank you!

C.

Friendliness and professional service. Best experience for me in getting a new car.

A. A. B. W.

Excellent service. Sales person understood our requirement immediately and was not pushy. We will be going back. Thank you

P. W.

We visited West way Nissan with the intention of buying a 2015 Qashqai. We were so impressed with the level of expertise & service that Matt Desidero gave us we ended up purchasing a’68 plate brand new Quashqai brilliant serve Matt thankyou.

F. a.

The experience was amazing and the manager was so helpful and lovely, i would recommend the nissan in mill hill over any other nissan, the service was amazing.

g. m.

Very helpfull staff. Although my vehicle was'nt available I was offered a detailed explanation. Mr Cundy dealt with my issue. Smashing bloke.

A. c. L. G.

it can be very frustrating in purchasing a New car your staff at westway Nissan Watford Way Mill Hill Hendon Tanisha and Gary were very pleasant and welcoming made my purchasing experience very comforting Big Thanks to Tanisha & Gary I would definitely be using your centre for further servicing thank you D corrodus & Maureen YAH

T. T.

Brought an env200 van from them. (Infact i brought 3!) Very pleased with van and the way they operate.

A. S.

Excellent customer service compared to west london Nissan someone actually answers the phone and welcomes you when you arrive at the dealership had a teally bad experience at Nissan London west but Ash and Lee the 2 managers I dealt with at Nissan Mill Hill were wonderful, proffesional and understanding

A. D.

Came to Nissan Mill Hill just taken delivery of new car. Went to a few Nissan dealers but Faisel was superb. A big Thank you also to Aysha IN sales

I. S.

Friendliest staff (especially Tim) and willing to go above and beyond to keep the customer satisfied and happy. Really happy with my car :)

B. M.

Excellent ! The gentlemen in the office I had dealings with today, where extremely courteous and helpful. It was a pleasure to meet them. So much so, I will endeavour to return at some point.

T. M.

Polite staff. Dealt with my request to fit a tow bar to a pick up swiftly. Hope to see you soon. Thanks

s. w.

Great experience with service department. Dilano in particular was excellent. Gave me a lot of confidence that the car will be ok

c. c.

Very helpful and professional service. Will thoroughly recommend their services to all,

P. K.

Great place and good customer representative

M. P.

Very helpful and nice people

A. H.

Just recently started going there to deal with our fleet car issues, brilliant service and such friendly and amazing staff.

R. M.

Good service COVID-19🦠😷 safe, staff very helpful

S. S.

Had a pleasant experience , sevice was to a excellent standard. Dealt with Ratna and Juliette brilliant guys. Ash the manager was excellent

A. D.

It's a car dealer, what more can I say! They have people trying to sell you cars. They have free water and coffee (with long life milk)

M. S.

Good range of vehicles but better than that in my opinion is the willingness of the staff to help you. They are both friendly and professional and know their stuff!!

l. C.

Bought car from Andrew and Mohammed Ashraf . Fantastic service Better than others by a mile Well done and thank you

P. C.

Great support Well done to the staff at Nissan Mill Hill

J. M.

Fantastic it was a very pleasant experience Jodie was so helpful could not do enough to help me thank you Jodie

E. B.

I've just picked up my new car. Fantastic experience. I've been dealing with Royston and the manager Ash

A. A.

Great customer service fantastic Nissan car well look after thank you

B. F.

Fantastic and great service I had with this company dealt with their sales advisor Nana was really humble and provided me with good services

E. E.

Great service! Helpful staffs always . Very happy with my black juke purchase , I just love it ! 100% recommended

C. O.

Dealership seems fine, but can be very busy and so if you need to see someone then come early.

N. R.

Brilliant service at Nissan West way when purchasing our new car, salesman Matt Desidario was very helpful.

S. S.

Shenay fanatic customer service if you had people like her in every branch you would make a fortune. Pleasure to do business with you.

A. I.

Excellent, Team went the extra mile to sell me a car. Talifha and Ash the manager best service.

U. N.

Did a service on my car, offered a courtesy car, and also clean my car very well.

S. D.

Just got a new VAn from them and the service was excellent Thanks Ian

M. H.

Ash sales manager was very good made me feel special So big thank you to ash will dry be coming to you again. Thank you

M. S.

They had good service and provided tea and coffee for their customers while they wait for repairs. They repairs didn't take too long.

v. v.

Got new car today. Wow. Amazing service from Ash and Martin. Smooth and stressfree handover Thanks

B. O.

Quality customer service. Nana was a great guy to deal with. I am really impressed with the company services

a. i.

A lovely gentleman called Mohammed Ashraf helped us, only to find out he was the manager. Thankyou to him for everything, highly recommended

K. M.

Brilliant service. They spent hours with me to get the car choice right.

A. W.

Friendly efficient however always miss the under rim of car when washed. Mechanically excellent.

N. M.

I was very impressed. Very good customer service was provided by whitney will definitely reccomend. Thank you Whitney

M. I.

Bought my car from this place a few months a go. Great customer service really happy.

K. K.

Very happy with the service

R. G.

Really nice service. Treated really well

M. R.

My dad bought himself a car and service was super. Matt and Ash were great.

S. P.

Staff Very Helpful Lovely Reception and Amazing choices of car for sale

P. J.

Good service, just couldn't find the exact car I was looking for

K. S.

The biggest Nissan Dealership in London

c. s.

One of the best customer service got from Tim and his team. Highly recommended

P. A.

Was a wonderful experience, a brilliant sales man that saw me 5*

A. F.

El Mostafa FOUARI Amazing service 10/10

S. A.

Amazing westway and I am very happy with them,thank you so much for westway Nissan.

G. M. G. R.

Great service. Brand new model Micra as courtesy car! Awesome!!

M. P.

Lovely customer service and helpful staff!

A. C.

Lovely customer service from Dom &Ash. Everything was explained in great detail.

p. p.

Excellent reciprocation and all the staff and management well come you and assist you in the best possible way.

K. A.

Way to go Nissan, Ian the business manager is like a breath of fresh air

C. R.

Great car and service. Always friendly and helpful.

J. S.

Very friendly helpful staff. Clean and well maintained showroom.

s.

Purchased a car from them, they need a bit of prompting but we got there in the end☺

R. I.

Great place on the way into London to recharge your Nissan Leaf for free.

K. M.

Lovely helpful customer service especially from Shenay in the service department.

A. G.

Used the rapid charger and very friendly staff most helpful.

M. M.

Good service top quality customer care Aziz really went the extra mile. 😊

B. O.

Great customer service

L. P.

Good costumer service

M. R.

Quality service very friendly staff all round great experience

D. A.

Sorted what needed sorting, very happy with the service

M. K.

Good experience,friendly,professional main dealer.

F. A.

Excellent customer service Came to use the rapid charger 👍

J. B.

Fantastic service,I dealt with nana,such a great guy

D. I.

Professional and friendly staff, great customer service

C. V.

good staff and had a nice experience.

l. f.

Great service and polite and courteous staff

j. “.

Delivered cars no safe place to unload.

B. P.

Very nice thank you very much

L. O.

Brilliant service from knowlegable staff! Recommended 100%

M. S.

Very helpful happy 2 go back if i have a problem

P. K.

Great service,Nana was really helpful to me.

M. H.

Great costumer service ... Warm welcome .. quick respond

P. J.

Great service

E. S.

Good as always

C. P.

Service department a bit slow to acknowledge you when you arrive

B. 3.

Efficient,good customer service and very good wash

A. A.

Great customer service and new cars

S. J.

Great place. .great service. .very polite staff...

s. s.

Went to look for a car and was given Verry good attention

M. M.

The staff are helpful and nice.

L. L.

Long waiting time sells personal not very motivated

A. k.

Good bunch of guys very helpful 5*****

2. 2.

LOVE IT.

D. C.

Fast friendly service

p. L.

Great service especially from notability

L.

Excellent service by Martin with Motability.

R. W.

Excellent service and friendly staff

O. M.

Great services Nana was a great help

m. l.

Excellent salesman, friendly and helpful

a. c.

Very helpful and polite staff

m. s.

Incredible friendly and amazing people.

A. B.

go there for nissan parts as i drive a nissan

A.

Great service and friendly staff

P. S.

Very helpful and friendly staff.

L. S.

Really helpful in the part dept. ☺

I. R.

Top quality service from top quality people

P. V.

Staff here are very hospitable

t. T.

Steve and ash fantastic service

M. M.

Excellent customer service.

L. W.

Recommended guys very helpfull

c. a.

Great >Customer services

S. M.

good service, well recommended

D. H.

Very nice people

D.

Great place very friendly

Z. K.

Friendly staff

C. C.

Family birthday an event 😇

R. P.

Friendly, helpful, busy...

H. F. (.

Very nice place!

M. O.

Good customer services

P. G.

Nice friendly staff

r. b.

Very helpful stuff

T. G.

All your car needs.

С. Т.

Good customer Service

D. T.

Wasn't too impressed

K. D.

Helpful

D. R.

Best

F. C.

Great service

Ñ. P.

Best services

J. B.

Excellent service

S. A.

Good AAA+

L. A.

Great service

R. K.

Good service

A. M.

Helpful people

L. A.

Full of gtrs

R. A.

It is okay

L.

The prospect of buying a new car filled me with dread, due to which car to go for and all the paperwork which is daunting. At Nissans in Mill Hill the whole procedure was made much more bearable and even fun, the major part of this was due to the New Car sales representative, Zoe. She was very knowledgeable about all the models and specifications, and made all the paperwork seem effortless. She explained everything in detail and nothing was too much for her. It was a pleasure dealing with her and if she said she was going to do something she did it. I would highly recommend if thinking of buying a Nissan at Mill Hill that you specifically ask for Zoe, you won't regret it. 2022 Three and a half years later we have brought yet another Nissan Qashqai, we were impressed with the knowledge and efficiency of the manager 'Ash' who was patient and went above and beyond the call of duty, we had some difficulties with RCI the finance company which was dealt with extremely quickly as we waited for our new car to arrive. Even though West Way were not at fault the extras we were given more than made up for the inconvenience caused. Manzur was also efficient, knowledgeable, patient, friendly and explained the workings of the car with ease and in laymans terms. He was happy to repeat anything we were unsure about and made you feel at ease with everything. Both Ash and Manzur made the whole process of buying the car personal and not made to feel that you were just another number in their books. All the paperwork and online documents were dealt with there and then and the peace of mind we have that we can call them at anytime for advice if needed is reassuring. The aftercare service that was told to us verbally has been backed up with emails for added confidence in their commitment to keep us the customer happy.

s.

Lovely staff

U. Z.

(Translated) I found a helpful team, they are just a little slow, so you have to wait 10-15 minutes until they remember ... (Original) Segítőkész csapatot találtam ,csak kicsit lassúak,tehát várakozni kell 10-15 percet míg észbe kapnak...

T. S.

(Translated) Very well attended, I really liked (Original) Muito bem atendido,gostei muito

М. Б.

(Translated) looks good (Original) изглежда добре

S. C.

(Translated) Real cars !!! (Original) Masini adevarate!!!

D. A.

D. P.

L. S.

R. S.

A. L.

k. f.

R. Z. I.

R. T.

A.

J. L.

P. M.

P. T.

P. R.

B. K.

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C. P.

J. H.

Contact

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