Reviews of Robins & Day Citroen Manchester. (Car Dealer) in Manchester (Greater Manchester).

Robins & Day Citroen Manchester

178 Reviews

92 Comments

Car dealer

Used car dealer

99 Windsor St, Manchester M5 4DG, United Kingdom

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Description Map Open Hours Reviews Contact Photos

Description

Information of Robins & Day Citroen Manchester, Car dealer in Manchester (Greater Manchester)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Robins & Day Citroen Manchester

Sunday

10am–4pm

Monday

9am–6pm

Tuesday

9am–6pm

Wednesday

9am–6pm

Thursday

9am–6pm

Friday

9am–6pm

Saturday

9am–5:30pm

Popular times

Sunday

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Monday

9
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Tuesday

9
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Wednesday

9
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Thursday

9
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Friday

9
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Saturday

10
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Reviews of Robins & Day Citroen Manchester

Honestly the best experience I've had with any garage. Everything about them screams "professional". So, earlier this year I purchased a 2012 Citroen DS3 from a used-car dealership, and shortly after buying it, the EML came on. I took the car to a local garage who identified it had a turbo fault but wouldn't tell me much more and guaranteed they would be able to fix it. After taking it to them multiple times, and spending nigh on £1200 (new exhaust system, new oil pan something, multiple diagnostics, new coil packs, overheating due to their shoddy work etc) they still hadn't got rid of the fault. I decided to take it to an official Citroen dealership (Robins and Day) and luckily they weren't too far from where I live. From the first moment I stepped in the building, I knew I'd made the right choice. Being greeted as 'Mr. Last Name', being kept up to date via phone on what work they plan to do and giving me a price before doing it, being given a courtesy car while they worked on mine, and now having a car that runs better than it ever has, I honestly can't fault the company on their service from start to finish. Part of me is actually convinced they carried out a service on the car too as a complimentary gift as the car is running like never before! No engine light, turbo issue fixed, and to top it off they cleaned/valeted the car too. Happiest I've ever been in a car. I initially had doubts over whether to take it to an official dealership as I've heard they're more expensive, which is why I took it to my local garage first. After multiple months and fruitless visits to cowboy garages only to be left -£1200 with the same issues; then taking it to Robins and Day and experiencing what great service feels like, I won't ever deal with any other garage but them, in the unlikely case that any other issues arise with my car. Can't recommend them enough. Better to take your car to a dealership that specialise in your make/model of vehicle than cowboys who say they can fix your issue then milk you for every penny they can without doing so. Longest review I've written, but this company deserve all the praise I can give. Honestly been a pleasure dealing with them.

L. G.

Ashleigh was our sales person and she made buying our new car a lovely experience. Citroen put customer service at the forefront of their operation. We had to wait for the car to be built from scratch so it took a couple of months to arrive. Ashleigh kept me informed of progress through regular emails and I was always encouraged to contact her if a query arose.v Ashleigh is a credit to her company.

L. C.

After picking up my new C1 I was delighted with the standard of car and the customer service provided. All staff were friendly and welcoming throughout the whole experience. All of the online purchase went smoothly and if I had any questions they could be contacted either via phone or email. Superb customer service would recommend to my friends and family.

M. A. P.

ABSOLUTELY brilliant staff to deal with all extremely friendly and very helpful no pressure coming from anyone as we looked around 5 *

G. P.

Robins & Day Citroen Manchester ordered a Citroen C3 Air Cross 2020 an excellent car. The person I talked to was Curtis he made a video for the car talking about the features and showing the car off. We sorted the paper work which in Lockdown can be difficult. The car was delivered from Manchester to my home and they picked up my old car as part ex change which I got at a good price. The service is excellent and they do care, ring them about any concerns you have and they deal with them. Overall cannot praise them enough have my car all paper sorted log book arrived within 2 days as well when car was delivered which was last Thursday 4/3/21.

J. H.

Just taken possession of my new Citroen Aircross and absolutely love it! Curtis at Robins and Day made the whole process of buying during lock down simple and safe. Dealing with him was a pleasure. He kept me updated throughout the whole process, sorted almost all of the paperwork over email and final signatures were completed safely on an ipad in the showroom. There was no hard sell on extras and policies. Very happy.

M. B.

Simply called in for a test drive. So helpful and knowledgeable. Helped and never felt pressured. When I'm ready to purchase the car I'd have no problem going to these

S. G.

It was a pleasure dealing with you Ashleigh - please accept that as a well deserved compliment. No matter how much we liked a car, if we were unhappy with the service or the salesperson we wouldn't have hesitated to walk away. You allowed us the time we needed and most importantly for us when you didn't know the answer to a question, you didn't try to cover it and make up an answer but you went to find out. That has too often not been our experience so thank you and don't ever change.

S. W.

Excellent customer service, could not do enough for me, the car was immaculate when I collected it and Conner was fantastic in showing all aspects of the vehicle. Great service would definitely recommend to anyone.

I. C.

Bought a used C3 Aircross through Curtis from them. Happy with purchase and attention received from Curtis. One or two small issues but these were sorted out professionally and speedily by them. I would buy from them again.

K. N.

From the moment I walked into robins and day Manchester the service was fantastic, I had the recommendation to go here by a friend so I thought why not (she also benefited with a £50 voucher from them) ! I had no idea what I wanted when I walked in. There was a guy at Peugeot who first helped me out.... he then directed me to the lovely Paul at Citroen now the service from Paul was outstanding from start to finish he was so professional and friendly and a absolute credit to the company. Now as I had only passed my test the day before I had no idea what I wanted until I got shown the beautiful C1! I just want to personally thank robins & day and Paul for the smooth transition from me not having a car to driving off with the lovely Herbert (my White C1 urban ride)

M. D.

Couldn’t find a c5 aircross in platinum grey in the London area but luckily Robins and Day Manchester had a pre registered one with 5miles on the clock . Just picked it up and driven 250 miles home and I’m so pleased with my purchase . From paying a deposit last Sunday to picking it up today I couldn’t have had a smoother transaction, very polite and very honest , no hidden extras. Car was well presented and excellent hand over . Give these guys a try if your looking for a Citroen, you won’t be disappointed. Our salesman was Naresh and we were 100% satisfied with the service we received

R. &. M. E. &. F.

After months of searching for that wanted deal to pursuade me to buy a car....and going to endless dealers where buying a car was like "pulling teeth"....I finally found a good deal here at Robins Day. Very pleased to say there was no over the top cheesy sales ....classic sales one liners ....price games or anything that makes you run for the door. Went in ...saw the car...drove the car .....agreed a decent and fair part exchange price ....paid .....drove away. Simple. Straight to the point ....no bull. Happy purchase. The car was very tidy ( no dings...scratches ....knocks ) and even admit that some of the extras like service plans are actually good value.

N. D.

I have decided to update my review after the service manager got in touch. He was super helpful and got everything sorted for me with apologies.

M. P.

I’ll never buy a car from anyone else. Simple, easy and quick! Always feels like they go the extra mile. I highly recommend.

P. S.

I've been in contact Christopher Burbidge over a few issues I've had with my car.. a pleasant guy and very genuine... he is now looking into it for me personally and hoping to sort it. Even though there has been a few issues I can not fault his attention to dealing with it for me. Thank you. Peter.

M. Y.

The current range does not float my boat so will not be buying this time but the salesperson was very helpful with my enquiry hopefully next time

M. P.

Welcoming and friendly and kept up to date with the progress of my car. Very happy with the service.

M. L.

Fantastic service from Mark and the team! Looked after me from day one of my interest in a car, supported me throughout the purchase and beyond! In love with my first car and couldn't have wished for a better service! Thank you so much!!

P. S.

Took my car in for MOT and service. Great service and really top quality given the covid restrictions. Well done

L. S.

Excellent experience in the service centre today thank you. We arrived at 9am and our car was ready by 3.30 which was great for beating the traffic home. Very friendly and professional team.

C. F.

Bought a Citroen C3 Aircross at what seems like an excellent price. Was advised by an excellent salesman Curtis Graham. He was very professional very polite and courteous. Highly recommend.

M. N.

Good vehicle dealership for Peugeot and citroen cars. Some very helpful and welcoming staff at this branch. Highly recommended if you are looking for a car etc. Well worth a visit.

D. R. (.

Great customer service over the phone and I only phoned them for advice on my citroen.... that I didn't even get from them. Such a great help.

M. H.

Really good....my service went well...plus had a video sent to me..staff friendly and very helpful

A. J.

Outstanding customer service. I took a company van in for a service. I was looked after by a young gentleman called Conor Burke who was extremely professional from start to finish. I will definitely be returning.

H. G.

Went to take our Peugeot 3008 auto in for oil leak. Got manual courtesy car and some advice on Sat Nav features whilst there. Hopefully will get ours back same day...hate manual gearboxes !

D. L.

Special thanks to Connor E. from the Motability team. He gave us a test drive of a DS3 E-Tense (electric), Ultra Prestige model, on Thursday 19th March 2020. The very next day he managed to locate our new car from existing stock, and we placed the order. We then waited until the dealership was allowed to reopen, and on Friday 12th June we attended our handover - all the more joyful after the months of waiting. We were very pleased with Connor’s honest descriptions, with his detailed knowledge, and with his ability to work fast when it was essential - seizing the present moment, since the future was misty. Grateful thanks too, to Tom H., for keeping us updated and for being willing to chat and answer all our questions, during the waiting time. It’s as if this particular car had just been waiting for us to come along. Very, very pleased with our choice ♡

K. B.

Purchased a new van, great service and communication along with a competitive price, many thanks.

l. h.

had two citroen c3 cars from this dealership , found sales man Dan the best I have ever had to deal with , First c3 had was the hdi and was a great car but not a lot of room in the back seats , traded in with the same dealer for a c3 hdi Picasso , had everything I needed in a car , After about 5 weeks had problems and it had to go in under warraity for a new power steering motor ? ,citroen Manchester do not keep this in stock so without the car for looks like another 2 days , that is three days pay I have lost as need car to get to work and no replacement available , Not a happy citroen owner ? Have now got my c3 Picasso back and must admit the service dept did me proud ,new power steering module and harness ,plus full valet all under the warranty . All the sales and service people most helpful and go out of there way to sort out any problem

R. B.

Bought a Citroen C3 Aircross this week and was looked after and dealt with superbly by Naresh Syal - all questions answered, nothing too much trouble. Highly recommended.

M. F.

Fantastic experience from Connor at the DS Store in Manchester. I went in looking for a DS3 and he immediately approached me with a very welcoming tone and made me felt at ease, offering me a warm drink as it was cold outside; this was a big thing for myself as I had have bad experience prior to this with other dealerships. He firstly gave me a tour of the car inside and out showing me all the features which appealed to myself personally then offered me a test drive which no other dealership did which made me feel special and gave me a feel of the car. Even though I did not buy the car as I had a few more payments left on my current car I felt as though connor went beyond to make me feel very appreciated. Overall such a fantastic experience and I will be returning in the next couple of months to purchase a new vehicle from himself.

T. L.

Lovely and clean showroom

P. B.

We were in the area and thought we would have a look around as there isn't a DS showroom in Blackpool. Thoroughly loved this place. The atmosphere and customer service is second to none. Quite possibly the friendliest dealership around. Coffees on arrival, too. The DS models are a must to be viewed in person to be appreciated. Connor was very helpful, friendly and a pleasure to talk to. Maybe I'll be back when I'm due an upgrade soon! Thank you to all for your time. This place is a must see showroom.

M. S.

Have been a customer for many years which says it all. Great service and wouldn't go anywhere else.

D. B.

We have numerous Citroen berlingo's serviced here, overall I'm happy with the service, they just need to sort their phone line out as it is almost impossible to speak to anyone there

a. q.

Excellent service better than last time still havent resolved my current complaint

J. R.

Have to say thank you Nareesh and Dan for all their help and the Excellent customer service.

J. M.

Great staff and service. I've dealt with a lot of other dealerships in the past, but none will go out of their way to help you as much as this place.

C. T.

All staff were pleasant and understood all our requirements and needs dealt with us on a pleasant and courteous manner throughout our dealings with them