Reviews of Williams Land Rover, Manchester. (Car Dealer) in Manchester (Greater Manchester).

Williams Land Rover, Manchester

229 Reviews

99 Comments

Car dealer

Land Rover dealer

24 Barton Dock Rd, Trafford Park, Stretford, Manchester M41 7GF, United Kingdom

Description

Information of Williams Land Rover, Manchester, Car dealer in Manchester (Greater Manchester)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Williams Land Rover, Manchester

Popular times

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Reviews of Williams Land Rover, Manchester

L. H.

My husband bought me a new car from this garage this week, the car is fabulous as range rovers are but what made my experience better was the service from a lovely lady called Angela Gillespie. She was very helpful, and answered all my query’s and phone calls very professionally and promptly. And even the after support I’ve received since driving away has been spot on. Which I am so happy the service didn’t end once the sale was complete. Can honestly recommend her as a lady to hook up with if looking to purchase a new car. She’s so honest, professional and lovely to talk to.

W. M.

Just purchased a landrover discovery for 55k best experience ever from a dealership all 5 stats go to Philip quinn for his attentiveness and making the whole experience enjoyable. Treats you like royalty looks after you .perfect salesman .even quietly listened to our needs and provided the best customer service. He is an asset to the business .definitely would recommend this dealership . Had purchased from York dealership same time a jaguar I pace for 80k .the customer service there left much to be desired .

S. M.

Angela Gillespie is an amazing sales person. Her after sales help is also fantastic. I am now a loyal customer and would highly recommend Angela for anyone buying a Jaguar. 5 star experience. Thankyou Again..love my F Pace Steve McCrory

K. H.

First visit here and mixed feelings. My car was kept for 3 days due to the Service team ordering the wrong part and it put pressure and stress on my schedule during that time. However, the flowers were a nice touch. Thanks 💐

b. f.

Amazing service from Adam Urmson , very professional helping me every single step of the way! Couldn’t be happier with the service I have received! Excellent!!

J. A.

Had my car in for a few checks and services recently and Craig has been spot on every time. He's always made sure I get the best value and turned it round as quick as possible for me. Ask for Craig at the service dept, he'll look after you!

G. M.

Great experience while having car service carried out. Very efficient.

M. T.

Well I have to say a great big thank you to Kevin, Gary, Jamie, Robbie and Dale and all the team at Williams for sorting out my New Range Rover it is brilliant . Fantastic service has always thank you all once again and keep up the good work.

L. K.

Excellent service once again from the Manchester dealership, fifth Range Rover and I would not purchase from any other dealership. Mark was extremely helpful and professional when purchasing my SVR would highly recommend!

T. P.

Purchased a new car through Williams Landrover today. I was dealt with personally from the outset by Joshua Racz whom was relatively new to the company back in February 2022. Despite all the challenges we know the motor and many other industries are facing caused by the exceptional global dynamics I found the customer service provided by Josh to be exceptional - always polite, friendly and not shy to deliver bad news around delayed production, just honesty in a timely manner. I have many years in sales, albeit in a different industry but I am sure Josh will do very well in his new career if he provides the same level of care and attention to other customers. He is a real asset to the business!

A. 6.

Can’t thank Kyle Johnson enough for sourcing and supplying our Defender 90. Well worth the 2 hour train journey to collect it :)

b. c.

First class experience from start to finish. Staff explained everything clearly including the delays that ALL manufacturers are having to contend with. Claire Hannon is an absolute star.

R. S.

I dealt with Paul Greenhough in the sales team whilst looking for a new Defender 90. Paul managed to find the perfect vehicle for almost immediate delivery, considering that the waiting list is 12 months, this was amazing! The whole process was personalised and I felt valued as a customer. Whilst I was buying remotely, nothing was to much trouble. The reply to emails and requests for videos was always done within an hour or so. I can fully recommend Paul in the sales team.

R.

Had the misfortune of a vehicle breakdown just off the M60, Land Rover Assist were with me within 30 minutes and I was recovered to Williams LR. I was provided a loan vehicle, complete with tow pack, to enable me to continue my journey with the trailer I was towing. The service I received was simply impeccable and I was kept well informed on progress by Connor. Repair was carried out swiftly and the vehicle was returned to me fully valeted. Shame there isn't an option to give a higher than 5 Star rating!

F. M.

I ordered some wheel nuts for a 2002 L322 I recently purchased as my first Range Rover. They had them in stock the next day for collection. Great service, lovely show room and great staff on the parts team. Also to mention the nuts were actually cheaper than any where else, which was a nice surprise. Definitely recommended to New and Old owners of Range Rovers alike.

D. M. C.

Just bought a Land Rover Discovery Sport from this garage I dealt with Ross for the majority of the deal who was excellent from start to finish was very quick to get back to me with any queries which is fantastic as many other main agents are terrible to reply. Richard in finance was also superb and very efficient and the hand over with Gavin was also highly professional and he was on hand to answer any questions which I had. The car was very well presented in their showroom upon collection and I look forward to doing more business with these guys again. Thank you for a swift transaction, all the best Richard.

J. F.

So far so good!!! I read the reviews on here before calling, and was slightly apprehensive as they didn't read that well. Maybe the people writing these reviews must have gone to the wrong garage as I have not had one negative experience !! I can not stress enough how helpful and thorough everyone at Williams has been! I've not waited once, The receptionists and service staff have been amazing! I've had the best service and will come back to Williams every time!

U. A.

Good Customer Services by the sales team. Gavin Young is very good sales person and will keep you posted as to what exactly the progress is on your order. Definitely worth trying him for a new car order :)

G. M.

I am currently on my fourth Range Rover Vogue from Williams and i have always been very happy with the service i have received from them. I have dealt with Adrian for the purchase of my vehicle and the exceptional manner in which i have been treated is second to none. Then Chris on service is also superb with me and i get so well looked after by him. These two guys in particular, are the reason i keep going back. The coffee and pastries also help !!!. As long as i keep getting this kind of service i will be going back there and recommending them to my friends.

D. Y.

A slightly delayed Review of Williams Land Rover having purchased my approved used Range Rover in May 2019. From my first dealings with Gavin (same surname but no relation) to the after-sales service, he was so helpful and knowledgeable, keeping me informed at all times on the progress of my purchase. He put in the extra effort and arranged for small details (such as presenting my new car keys boxed for me to unwrap) which truly made me feel like a valued customer. Gavin far exceeded my expectations and the service I've received within this sector previously. I would recommend Gavin Young and Williams Manchester to anybody looking to buy and approved used RR and will be in touch with him when i'm ready to upgrade (but for now i'm enjoying my car too much).

G. C.

Just took delivery of my wife's RR Evoque. Very please with the level of customer service. Sales extremely helpful on available options. Special thanks to Paul Greenhough (Sales) for his excellent knowledge and advise.

n. g.

Pretty disappointed in my local LR dealership. Too complacent with the brand! Thought I’d try their nearest competitor, Williams in Manchester. Saved £400 on exactly the same job on my RR. And they booked me in within a week. Stockport couldn’t do until Jan!! Laura in service was the most efficient person I have ever dealt with in a JLR dealership. Took me 45 mins to get there but worth it! I will be buying my next car from them. Strongly recommend! Thanks.

S. B.

Good service and friendly helpful staff

D. S.

They say speak as you find ... Well this is the best Land Rover garage I have used to buy a second car and I live in Norwich . Glad I made the effort to travel all the way up to Manchester to purchase my second evoque . From the emails to the videos that Ross had sent me and a very good trade in price made it all worth while . Arrived in the morning and Ross met me and there was coffee on tap and friendly staff which all goes a long way with me . Norwich branch take your money and want more and more and after sale service very bad . The car was waiting outside the main door looking in spotless inside and out . . Done all the paper work in which Ross was very helpful indeed ( no rush ) . Ross handed the car over after giving me a tour of all inside and out and set everything up and even set my phone up . And also a nice full tank of fuel . umbrella in the boot . I know these are all little things but never experienced this before . Ross rang up the next day to see if everything was OK . Which it was . All I can say is great service. Great people . Well done Ross . The car is awesome thanks

E. B.

Excellent customer service and support. All the staff that I encountered were very friendly and welcoming and the Service Desk (Jeremy & Jeff) made sure that I was looked after and kept informed of what was happening with my car. I will be back to get my car serviced based on this experience. Thank you.

A. S.

Just been in today to get some small parts. Very very helpful chap at the serivce parts department. Very kind and very helpful. Not had this kind of service from a business in a long time, he really made my day and even gave me a discount. Good staff are the making of any business. Thanks !!

D. S.

I came here specifically to have a look at an Evoque I'd seen on their website. I was greeted by Gary who is one of the sales guys. I was given the keys to the car and told to go and have a good look around it. There were no pressure from him what so ever. Eventually i decided to take it out for a test drive and afterwards I said I would go home and have a think about it. The next day I rang to put a deposit on the car but had to speak to another sales guy who didn't introduce himself or nothing. All i heard was "Hello Mr (me) you want to put a deposit on a car?". "Yes i do but sorry who are you?" I had too ask who who he was. Talk about Mr Personality. When I eventually picked the car up, Gary had sorted all the paperwork out ready for when i got there. He did the hand over and walked me round the car and showed me absolutely everything, even paired my phone up to the cars Bluetooth. He really is a pleasant guy to deal with. Whilst I've had the car, it has been back to the dealership twice due to problems which have been fixed under warranty. They did however lend me a courtesy car but you do have to ask for one when you book your car in. The only issue I have with this company is communications, it doesn't exist! When you ring them, you go through to their switchboard and you speak to one of the miserable receptionists on the other end. If you have to leave a message for someone to call you back, don't expect them to ring you back because they won't. If you decide to send the person an email, again don't expect a reply, you'll have a long wait. Other than that, it is a nice place. Very well presented, lots of cars to choose from. There's Tea/coffee, cold drinks and snacks to choose from whilst your waiting in the waiting area.

M. F.

I had an mechanical problem with my Ranger Rover SVR. Issue sorted and car returned within a few days. Overall excellent service, would highly recommend.

h.

Great service and communication all the way through the the purchase. Hand over of our car & leaving with our new one was hassle free and a very good experience. Thanks Kyle Johnson, would definitely recommend.

M. C.

John Ryan, was on it from the start and nailed it! Super friendly, efficient and so attentive. Thank you John. Real Quality Service! Highly recommend.

C. G.

Test driving this adore car - Range Rover Vogue Westminster

t. s.

Brought a used car from here. Service was very helpful and the garage was very fair. Jason did a wonderful job at making the process really easy and looked after us.

C. T.

Amazing staff Nice cars british built im in the trade and do many Terraclean services and Dpf services to many makes and models Landrover been the better built with fewer problems than most other car companies. the building It looks lovely, its one of the first things you see when coming off the Mancunian Way towards Princess Parkway as you enter miss side Its gardens are very well landscaped and maintained.

M. H.

Excellent customer service! I dealt with Craig who looked after my requirements. Thank you very much indeed. Always a pleasure meeting you.

A. C.

Great experience buying my cat Paul was brilliant and the service was brilliant from start to finish

j. j.

Very pleasant and helpful staff

D. W.

Probably the best customer service I have experienced at a car dealership. Communication is excellent and my car was fixed really quickly.

C. M.

Really helpful and knowledgeable staff, no hard sell unlike some other showrooms! Love my car too, no problems so far! 👍🏽

P. E.

Happy with the way Williams dealt with fixing some issues with my car. Got me in promptly for the fixes and were very polite and accommodating. Thanks

M. B.

Excellent service every time

B. M.

New showroom so pleasant place to do business in. Smooth process for buying but not great after sales.........although I think this is pretty standard for car sales

M. B.

Apprehensive because of the number of negative reviews but in fact I thought they were very good. A little slow – you do have to wait around but the staff are professional and they don’t overcharge.

M. O.

Hi We have spent almost the month of August traveling in Spain and France and with just one day to go, we broke down Land Rover in Angers were absolutely amazing with not only the English communication but the service was completed a day early Please can you pass on our thanks

C. h.

Very helpful dropped a jaguar x pace off for repair staff happy to help and assist

R. B.

Nice some companies still go out their way to make you feel special and valued. Easy 5 stars for me, thank you Williams Land Rover, Manchester.

D. L. C.

My problem have been resolved by John, the services Manager and has a very good explanation and have sincerely apologised for the inconvenience that I have endured. So thanks a lot for the assistance to resolve my problem positively.

A. A.

I ordered parts and went for collection. Very experienced staff The manager was exceptionally helpful Assisted me in everything Very very well done 👍

K. C.

It looks lovely, its one of the first things you see when coming off the Mancunian Way towards Princess Parkway. Its gardens are very well landscaped and maintained.

a. k.

Very very good at what they do . This is my 4th range rover I've had off them .all 4 cars have been brill staff can't do enough for you

R.

A company you can trust

S. A.

Staff really friendly a polite here. Complimentary coffee and biscuits which was a nice plus. Overall very professional place.

J. C.

I dealt with Gavin Young in sales. He was polite, professional and organised; he could not have been more helpful.

R. B.

Great service from James - enjoying the new Range Rover

m. l.

Great staff rubbish cars, workshop is always full of broken down rangerovers.

d. r.

The staff were very helpful, far better than their nearby competitors

G. C.

Great friendly service no pressure tactics. Craig was very helpful and friendly.

a. s.

Thankyou to Emma for her great service!

C. H.

Very pleasant experience and efficient. Refreshments very welcome after horrendous journey in traffic.

S.

Excellent service best dealership I have ever used

A. D.

Excellent fit out, plenty of space and easy to get to from M60

P. M.

The only place to buy a Land Rover. The service here is fantastic

A. C.

Happy with service. Staff really pleasant.

J. H.

Very beautiful location, but a bit far from m40

M. F.

Excellent experience. Everything went smoothly. Highly recommended.

I. C.

Excellent service, went out of their way to help me

A. v.

Professional service, very helpful staff with great attitude.

I. B.

Fantastic customer service and Mr Lavin was a great help

C. C.

Great custmer service & by far the best deal on UK.

S. H.

Very knowledgeable staff. Easy experience.

s. g.

Good service and help by parts dept

R. S.

Car was in for service, good customer service.

J. D.

Sales Valeting team are just amazing!

N. M.

Very friendly service, one of the best.

C. M.

Had very nice cars and cake

M. W.

Awesome garage best techs in the world

A. L.

Friendly welcome and attentive staff.

M. G.

Very Average Sales staff Seemed uninterested

C. S.

Great service very pleased

R. M.

Love the new land Rover discovery

D. B.

Excellent customer service.

S. P.

Good customer service

M. S. R.

Excellent quality service

D. L.

Helpful friendly staff

m. g.

Very helpful and professional

A. D.

Easy. No stress.

m. M.

Staff very professional

G. F.

Friendly customer service.

K. S.

Brilliant service 😊

N. A.

Excellent service.

B. N.

Beautiful

C. B.

Great service 👍

H. H.

Excellent service

J. T.

place is great

C. E.

Excellent !

S. K.

Nice place

I. D.

👍👍👍👍

A. W.

Fasy service

A. A.

B. p.

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