Reviews of Elite Garages Newport. (Car Dealer) in Newport (Gwent).

Elite Garages Newport

91 Reviews

79 Comments

Car dealer

Vehicle inspection

44-50 South St, Newport PO30 1JG, United Kingdom

Description

Information of Elite Garages Newport, Car dealer in Newport (Gwent)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Elite Garages Newport

Popular times

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Reviews of Elite Garages Newport

N. B.

Fantastic experience. Called to make a booking and the person was very helpful, ensuring I got the best time slot for me. When I dropped the car off they were cheerful and welcoming. They kept in contact and gave clear, fair quotes. Overall this was a good trusting experience and I will certainly use again for my car needs. Thank you for making it easy.

A. D.

I had a flat tyre yesterday morning and was booked on a ferry at 1pm. When I limped into Elite Garages on my temporary tyre they managed to fit me in and replace my two front tyres in record time and I was able to catch my ferry (just!) Excellent, cheerful service with a smile, 100% recommend them.

P. H.

I heard a loud knocking from the rear of the car. Thinking it was either a wheel bearing or exhaust mounting I tried Elite who inspected straight away and detected loose wheel nuts on one wheel ! There was no charge for sorting it out. Thanks Pete at Elite-great service and I will return for servicing and MOTs

B. S.

I had an MOT done there the other day. I genuinely can't praise the staff enough for going above and beyond to get the parts and repairs done on the same day. Very happy customer 👍 👍 👍

s.

An urgent call after finding my ns rear tyre flat to floor, managed to crawl to garage and even though they were very busy they did their upmost to get me back on the road in 2 hrs. Can't thank them enough as we were visiting the island and still had lots to do.

T. V.

Carried out diagnostics , service and fitted new brakes. Very helpful and kept me informed . Second time using them this year. Great service. Thanks 😊

T. H.

Fantastic! After popping in a couple of weeks ago and Jim kindly taking my car for a test drive and reassuring me my worry was just that and all was okay, I decided to go back to have a repair carried out for another issue. The friendly honest customer service has been fantastic and today Jim made my day as my repair was not as expensive as I’d originally thought! I’m honestly full of smiles from my visit, you’ve definitely gained custom from me in the future and I will be recommending you to everyone! Thank you to the whole team who managed to get my car sorted today. 🤩

c. d.

Went in for breaks and a service, when I turned up to pick the car up they were completely honest with me and told me I didn't need the breaks doing instead of ripping me off, So literally cannot thank them enough !

G. R.

I rang first to enquire about price of tyres and the gentleman was very helpful and gave me 3 prices for various ranges . I decided to book an appointment for 2 new front tyres. When I took the car in the gentleman was very polite and courteous. He said he would ring in about an hour when it was ready. I was very happy with the service and would recommend Elite to people I know and definitely take my car there again. Very happy customer.

K. B.

I went to Elite for some advice they not only solved the problem but explained what they done. Now I’ve booked my MOT and a service. Fantastic customer service

J. C.

Could not be happier with service on my BMW X5, 2004 model. Car has never run better. Special thank you to Jason Peach. Will certainly recommend and use your garage again.

S. M.

I needed my rear brakes replaced as they were basically worn and due to having the MOT coming up very soon, I decided to give these guys a try. Not only did they check it for free but they didn't charge me alot, they were reliable, they were very polite and very helpful. When I applied for a 10% off voucher that never came through, they still knocked it off for me anyway. Very satisfied with their service, the job and the cost of the job they done. Would definitely recommend

E. R.

I didn’t have an appointment, they accommodated me straight away and rang me within the hour with an update. My tyres were great value too

A. W.

I had 2 tyres fitted on my car. Made an appointment for the following morning. Left the car with them for an hour whilst I went in to town. On my return the work was all completed. Polite friendly staff. Would definitely recommend.

C. N.

This was my first visit to elite. I had new brakes fitted to my car. Was straight forward to book with them, the staff were very friendly and professional but also the price was very good. Would highly recommend to anyone to try elite.

R. P.

Great service at Elite Garages in Newport. I went in with an enquiry and Jase got back to me very promptly with a price, which I thought was pretty reasonable. I went ahead with the work later that week, which was completed on time without any hiccups or delays. I was very pleased with work done, car is running and looking great, and can't fault the customer service. I took a chance on Elite as they're new to the Island but everything went well and I'll be more than happy to use them again. Cheers, Rich P.

C. F.

My very first visit to Elite was at their newest branch in Newport, Isle of Wight. I was glad to see the attention to detail (such as seat covers) were in use. The staff were friendly and most importantly the work on my car was undertaken to my level of expectation and standards. Part of the reason for my visit was to actually have my wheels rebalanced, after another well known chain of garages really messed up the work originally. Super pleased as the team have done an excellent job! The weights are safely and discretely placed on my rims in a matching finish. Oh but I wouldn't rely on a decent Wifi connection to get any work done whilst you wait. Unfortunately my devices were unable to authenticate on their guest Wifi. One star off for that as it was an advertised facility. However I just went to a local coffee shop instead.

m. h.

Friendly and professional team fixed a slow puncture for me. The car was ready when they said it would be and I was given a clear explanation of the problem. I wouldn't hesitate to recommend this garage

C. P.

New Garage to the Isle of Wight, booked a service and got a free MOT to boot. My Friend recommended me to give them a try. Must say found it professional, with ease to book polite and pleasant service, and felt my car was well looked after. Will encourage my Friends to give Elite a go.

A. B.

Requested repairs completed on the same day. Staff were friendly, skilled, helpful and polite. Many thanks.

T. B.

Friendly staff, they go out of their way to help, very pleased with their work and this will be my preferred garage from now on. Excellent.

d. s.

Very friendly staff and the job was done quickly and efficiently and the price was not over the top.

m. r.

A very good experience, will definitely return for MOT, servicing and repairs in the future. I suspected the brake pads would need replacing and was contacted prior to any work starting. Very pleased with the total cost. Staff very courteous.

K. M.

After being recommended this garage I was so impressed I received such a excellent and efficient service, I dealt with Jason he explained everything to me and help me choose the best options to fit my budget. He also managed to get my car booked in at very short notice and I am so grateful! Thank you so much 😊

N. N.

Brilliant quick service and they fixed my rear window hydraulics!

D. W.

Visited the Newport Branch for some new tyres. Jason took me through all the different choices for my car. Helped advise me on the best tyres for the car / budget. Very impressed with the friendly and professional service. 5*

M. P.

Great friendly service, really helped me out when I had a problem with car. Fair price too. Will use them again when needed.

B. P. 6.

Great place to get a new set of tyres at a good price. The chaps down there are friendly people.

J. W.

First time user. Great customer service and value for money.

A. B.

Just to say Pete bent over backwards to find a solution, and even offered an NHS discount. A1 service. Will definitely be back.

S. B.

Good service and good value. Staff were courteous and helpful.

s. w.

Professional staff short wait. Excellent service. Reasonably priced would recommend. Will definitely use again

S.

Efficient, friendly, reasonable prices…a pleasure to deal with.

A. C.

Welcoming, efficient and a full explanation of what needed doing and how the mechanic had completed the task. Provided me with photographs of the fault to the brake hose and what was required. An appropriate charge for the time taken to complete the task. Will be returning for any further work in the future ie MOT/Service.

S. T.

Amazing service, would definitely recommend

B. T.

Very good service quality and polite staff. Thanks

S. B.

Excellent, prompt, polite service, 4 tyres fitted in the timescale given. Would definitely book in again 👍

C. A. G.

Excellent service, polite, helpful beyond ordinary service and informative.

j.

Very pleased with the service, availability and price of the two tyres I was looking for.

s. m.

Very friendly and efficient, took care to cover seats and foot wells while work was carried out. Very professional would recommend.

T. M.

Quality car service and value for money. Highly recommended......

a. e.

Excellent quick service reasonably priced friendly and knowledgeable staff. Definitely recommend

K. B.

Thanks to pete and Jim Had my brakes checked today they were all ok nice honest staff will be using from now on for my servicing 👍

P. F.

Faultless. Friendly knowledgeable service, reasonably priced, will be back.

C. B.

So refreshing to meet a service manager that knows his stuff. His suggestion with my Mercedes resulted in the whole rear subframe being replaced as a recall - saving me thousands.... Really impressed by Pete and his team. They have won another customer who will be back in the future. Highly recommended.

D. K.

Great service, friendly greeting very happy with price of my tyres,book on line very easy.

A. S.

Very good, staff well trained.

J. G.

Tried as they a new garage just opened Found them very friendly and very professional Did a great job , will use again 👍

P. 4.

Managed to get a very short notice MOT here. Very helpful staff and quick and efficient service. Will use again.

m. p.

Thank you to Jason and the team at elite, amazing friendly service. Very professional

d. d.

I’ve just had my Minibus air conditioning re gassed and a leak fixed great service from the manager and Liam

J. F.

Good customer service, and everything explained well. Good value too.

S. A. C. S.

Nice friendly service.

J. D.

Really quick and efficient from start to end

K. W.

Great service, thorough and friendly! Highly recommend

A. B.

This place did an outstanding job on doing general maintenance to my front brakes after my MOT, since having the car I had issue with the brake squeaking ever single time, this is the first time since buying the car they haven’t, the service here is amazing! It was hard to pick a garage after the issue I had with another garage where they messed up my rear breaks during a service and return an unsafe car to me clearly I was unaware of this at the time only to realise that coming down my high street I wouldn’t have no breaks it was a very scary moment with my child and partner in the car also!! Luckily no one got hurt and I managed to get the car home! But elite garages insure me they would look after me and the car and they did just that amazing service and outstanding customer care I’ll definitely be bring my car to you guys all the time now thank you so much

S. B.

Despite initial IT problems the job was carried out promptly. Staff friendly and professional.

M.

Friendly, helpful and competitive prices. Would highly recommend.

K. G.

Very good service, friendly staff, no problems!! 👍👍👍

W. R.

I was very pleased with the service i received.

A. M.

Good customer service

S. B.

Top service Good prices will be using again

G. C.

Great services from newly opened garage!

A. S.

Excellent service great price. 👍

b. c.

Very efficient service, and very friendly.

s. b.

Very efficient and friendly.

S. W.

Really helpful on the phone. Helped sort my issue quickly and efficiently. Only reason I've not given 5* is because I needed to outsource breakdown recovery, but they recommended an excellent person.

A. D. S.

Nice staff, would recommend this place

B. H.

Very helpful and efficient service

A. T.

Great service

J. G.

A. D.

L. M.

a. p.

E. B.

M. p.

C. S.

good job at a great price with friendly service. although it took longer than planned it wasn't the garages fault as the job was bigger than first expected. they still charged me the same as the original quote. I'll be back :)

R.

Went to book in my car for the tracking to be adjusted. They just did it there and then. Nice, friendly and knowledgeable guys in the office. Will definitely get more work done there.

A. H.

I had a puncture whilst visiting my mum on the Isle of Wight and went to a lot of garages to get help and after going to 3 garages I ended up here. They not only fixed my puncture but sent my tyre of to be welded on a Sunday to get me home to the main land for my job interview. Highly recommend 👍

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