Reviews of Ford at Premier. (Car Dealer) in Newport (Gwent).

Ford at Premier

177 Reviews

88 Comments

Car dealer

Ford dealer

2-3 Riverway, Newport PO30 5UY, United Kingdom

Description

Information of Ford at Premier, Car dealer in Newport (Gwent)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Ford at Premier

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Reviews of Ford at Premier

M. W.

I really want to like premier ford you know the cars going to come back better than it was most times. But they do their best to put you off £180 going up to £300 to refill the gas in Aircon and check for leaks. I'm guessing the staff are on £90 an hour judging by how much they charge on top for labour.

L. C.

I needed to hire a van last minute, I searched through different company’s on the Island via google and Premier ford appeared as one of the top advertisers. I emailed to find out some more information regarding cost etc and within 5 minutes I had a reply from Donna and then a phone call, within minutes I had arranged hire of a van for three days at a very reasonable price (compared to other company’s). They were very flexible as to when I dropped the van back, I wasn’t tied to opening hours, so when I had finished with the van on Saturday evening I safely dropped the keys through there letterbox and that was it! Hassle free, the van was immaculate inside and out, it had a full tank of fuel, all I had to do was replenish what I had used which is perfect for me! I really cannot recommend them enough! If you are looking to hire a van, hassle free then I very much recommend using Premier Ford.

A. s.

Amazing team over all. Barry does amazing job not only in selling but in going out of his way to make shore everything is all right. He is more than just a salesman, I wish everyone would have as much passion for customers good as he does! Definitely great contribution to the Ford company!

P. E.

I have been dealing with Premier Ford for the last 16 odd years and have just got my next one, always very helpful and friendly, couldn't ask for more.

D. S.

I went to Premier Ford and I was dealt with by Donna on Rental and no other word other than "exceptional". I was with my step-mum and upon leaving we both said at the same time upon driving away, WHAT A LOVELY WOMAN.... Highly recommend.

J. B.

My wifes car has just come back from this garage after having it repaired. Very pleased with the work that has been done to it. The curtesy car was very nice and clean. Staff were polite. Can't fault the service. Thankyou.

C. G.

Amazing van we rented for a 600 mile round trip to pick up Our Harley Davidson, superb to drive Ford transit custom 👍 will definitely be back, very helpful staff, only down side was bigger depisit to put down but worked out cheaper than enterprise

R. K.

They obviously don't have any consideration for their disabled customers having mover the reception as far away from. There front door as possible

D. R.

This is an excellent dealership.....the company is genuinely commited to giving the best service possible - staff are friendly and approachable, and aftersales support is outstanding - thoroughly recommend !

D. W.

Had some body work done to my Audi the guys done a great job cheers

B. P.

Nice enough place to have a look at cars, don't find the salesmen too pushy, which is nice as some show rooms you go to the salesmen jump on you like a rash until late the point you have to be rude just so that they will leave you alone, although it was a pleasant experience I still dint buy a car

C. W.

Very helpful rental staff plus the Ford Puma was well presented, immaculate and a joy to drive.

k. h.

Professional service as always

S. W.

Very friendly and helpful service was able to accommodate my needs would recommend to anyone

K. R.

Great service hired van for day , was dealt with pleasantly would def recommend

C. B.

Thanks to Claire and the team - they went way beyond the call of duty to help us out last week, especially during lockdown!!

R. M.

James's helped in our transactions. Great Service.

C. H.

The staff here are very approachable and friendly they definitely have great customer service highly recommended 👍🏻

A. L.

Great service as always, thanks Claire for sorting things out at short notice !

P. H.

Hired a great van for a few days, service was quick and Covid friendly dealt with by friendly and knowledgeable staff. Superve service.

J. C. L.

staff have a good working knowledge of their vehicles (if they dont know something, they dont guess, they'll find out for you).

P. E.

Very friendly, relaxed atmosphere. Helpful staff.

S. S. T.

excellent service, - very thoughtful and provide useful information. Matt and James are friendly . thanks again

M. B.

The staff were very helpful and explained everything including form filling and I took the car for a test drive.

D. W.

Very clean & bright. Some staff more helpful than others.

J. N.

Donna and her team on the rentals desk couldn't have been more helpful. Excellent service 5*

R. R.

There were very helpful when discussing motability stuff

J. C.

Excellent service, at a very reasonable price, delivered with a friendly smile!

C. W.

5* - can't beat them for customer service! Thoroughly recommend!

J. G.

Great sales and service team. Best place for all things Ford on the Island.

D. P.

Wouldn't go anywhere else for my car Barry Lloyd is great at explaning everything about our mobility car and very helpful and friendly

M. B.

Very helpful needed parts when on holiday had them in stock friendly to deal with many thanks

A. M.

Knowledge and friendly staff. Feels like a family business and everyone greets you like your part of the Ford family.

P. L.

Extremely friendly staff with equally good customer service. I'm one of those people who couldn't stand Ford when I was younger, but now my views have drastically changed. I decided to get a brand new car from Premier Ford a year ago and I love it! The customer service was unreal as well as the after sales. I'm so impressed by them and have no problems recommending them to others

S. L.

Always happy to help, good service. Friendly staff.

G. C. R. S.

Excellent customer service.... car rental with ease and professional service.

T. Y.

Excellent friendly service and first class repair work.

Z. D.

Wonderful service

T. Y.

Awesome customer service great place

P. M.

Great service but they cost me a lot of money. 😁

K. J.

Excellent customer service 👏

c. c.

Clean, spacious. Very friendly

g. F.

Happy with everything. Definitely recommend garage.

P. B.

Excellent showroom and service. But poor customer car parking facilities

C. B.

Quick service friendly staff

C. P.

Total customer service 100%

S. C.

Car serviced professionally which gives me peace of mind.

D. (.

Super help and honest staff

T. F.

Nice staff. Lovely time cars

S. E.

Body shop. Prompt, professional and friendly

D. M.

Professional and courteous service as always

T. L.

Friendly, helpful service

L. S.

Very good service And helpful

N. R.

Very helpful staff

J. A.

I go there for the coffee and comfy sofa.

M. N.

I have just purchased a car from Premier Ford and all I can say is the service I have received from all departments is second to none. Leigh was very helpful when purchasing the car. I had a minor issue a few days after collecting the car, but Claire in the service department was very helpful and the car was booked in for the next day and rectified, I was kept informed during the day, and to top it off, it was washed and had a vacuum . 5 star service all round.

S. P.

Got exactly what I needed, a bit pricey though.

J. H.

Staff are friendly, parking can be an issue.

A. S.

Very informative & helpful

R. M. C. D.

Spot on service 👍

G. P.

Excellent customer service.

R. K.

Great support for a visitor to the island

T. B.

Good service for car body repair

T. T.

Okay staff but a little pressure to buy a car

N. T. D.

good friendly service

S. P.

Fab service and very friendly

G. P.

Fantastic service from Premier Ford, we are on our 3rd new car from them, and we have been satisfied every time. The service team are second to none, made even better by their Service Advisor Claire, who goes out of her way to be polite, efficient and helpful.

j. h.

Good customer service

S. a.

Wonderful service

J. L.

Friendly helpful service

N. M.

It's ok!

J. A.

Seemed very helpful

M. C.

As always 100% the team is always

M. F.

Great service

M. a. S. 3. P. S. (. O. Q.

Service is good

B. A.

Brill 😀

T. R.

Brilliant Service

M. B.

On my recent visit to Premier Ford it was pleasantly surprising to actually receive some good customer service. Great attention to detail, great work and the service staff were simply superb! Wish other local garages could take a page from their book :-)

m. h.

Great deals

M. D.

Very helpful

L. W.

Ok

D. E.

First class

K. M.

Very helpful

M. C.

T. A.

E.

I. D. G.

Great dealership. Been going there for many years.

D. T.

Had a meeting with a lovely gentlemen called Barry. I was there to test drive a car through the mobility sceme. I had to take my two boys with me. My eldest is profoundly deaf and Barry used makaton to communicate with him which was lovely and he showed my youngest how to do a card trick which he was over the moon about! Thank you so much for being so very kind and attentive.. it makes a mums life a whole lot easier!! Thanks again.. I would strongly recommend going the Premier Ford. I bought a car from them many years ago and used my old car to part exchange and they gave me a good price for it. 😀 Thanks again guys and gals... lovely, friendly staff go a very long way with me and many other, im sure!

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