Reviews of Snows MINI Isle of Wight. (Car Dealer) in Newport (Gwent).

Snows MINI Isle of Wight

59 Reviews

47 Comments

Car dealer

MINI dealer

Forest Rd, Newport PO30 5QJ, United Kingdom

Description

Information of Snows MINI Isle of Wight, Car dealer in Newport (Gwent)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Snows MINI Isle of Wight

Reviews of Snows MINI Isle of Wight

J. G.

Our daughter being surprised with her first car was an experience that will stay with our family forever. Sophie went above and beyond and I couldn’t have asked for more. On the day, the entire team shared the excitement and it just made the experience absolutely perfect in every way possible. I couldn’t thank them more…and the car is fantastic.

R. P.

Fantastic - Absolutely a 5 star Experience Just Taken delivery of our Brand New MINI John Cooper Works, could not have asked for better service from the whole team at Snows IOW....from the moment we first made contact to the time we finally took delivery....they even organised out Hover crossing and the ferry to get the car back to the mainland. Our sales executive, Phil Clarke was amazing...knows absolutely all there is to know about the MINI product...he kept us informed of our cars build status through regular calls and video messages...he even let us know the exact day the car was built at the factory. My Wife could not be happier with her new car....we would absolutely recommend Snows MINI Isle of Wight to anyone looking to buy a New or Used MINI.....the service you will receive is second to none.

Z. S.

Shirley and Sarah were stars and averted a compliant I even wrote to head office praising them , their customer service skills are excellent they are an asset to the company. As usual head office suites didn’t follow the ask and pass to the CEO it’s lucky that individual is not working on the front line with customers. More people like Shirley and Sarah needed at the top .

C. F.

Polite and efficient friendly service and car ready early.

M. M.

I have used Snows for many years now. I have always received a first class service. They collect my car, do the necessary work and return it to my home. They keep me fully informed of any additional work required by phone and also send a vehicle health check video made by the technician carrying out the work. All the staff at Snows are polite, confident and helpful.

J. E.

Although the Showroom is currently closed due to Lockdown. Phil has been most helpful and supportive during this difficult time by telephone and email. He has quickly answered all my questions regarding the Mobility Scheme, which is all new to me and will be my first car on the scheme. We had a ‘virtual appointment’ online (this was a lot easier than what I thought it was going to be) to go through the exact spec, necessary paperwork and what happens next. So now, I am looking forward to picking up my Mini Countryman at the end of March.

J. C.

Absolutely top notch service, knowledgeable, friendly staff & Sophie went above and beyond to help us achieve getting our dream car. All the options were given to us & no pressure put on us until we decided what to do. Highly recommend Snows

C. S.

Snows BMW Isle of Wight were fantastic because the level of service was very high. Charlie was very kind and professional, he explained everything very well and let me test drive the car for a good period of time. Once I ordered the car he kept me informed of progress by phoning me every 2 weeks, even when I was on holiday. He has also contacted me twice in the 3 weeks since I picked it up to make sure I am happy and getting on well with the car and offered for me to go in and go through any controls I don’t understand. Brilliant and friendly service. I would highly recommend.

C. S.

A massive thank you to Sophie, she made the purchase of our nearly new Mini so much easier. Sophie’s knowledge of this marque is beyond question with her professionalism and integrity evident throughout. Best wishes. Cheng and Alan.

J. Y.

A first class experience from start to finish. Car collected and delivered back by Snows. No work needed to pass MOT and did not cost as much as I thought as I still had some of my service plan in place. Nicely valeted too.

B. W.

I bought an approved used mini after the lockdown due to COVID-19 as soon as car showrooms reopened. I knew the car would be in tip top condition because it was coming from a BMW Mini main dealer. I began by showing my interest in the car via Lucy online chat. Gave her my details including my old car’s details for part exchange. David from Snows IOW contacted me by phone with a very fair quote for my p/x and answered all my questions regarding the car I was buying. Everything was done online or by phone, via David, who led me through everything else that needed to be done. I picked the car up on the date arranged via Portsmouth/Fishbourne ferry (paid for in this instance by Snows) I didn’t get out of the car at any stage until I got to Snows Mini IOW. David and I socially distanced and he made sure all surfaces were cleaned and as clear as possible from any diseases before I got in and drove off. I cannot thank David enough for the service provided by the dealership. It was outstanding. I would certainly buy from them again and recommend them to anyone. Had no doubts about giving a five star rating.

A. C.

Thank you to Craig and all at Snows for making our purchase of the new Mini so smooth. Our new car was exactly as described, and the handover was very easy at the showroom. It was the first time we have purchased a car without seeing it in the showroom first, so a very new experience for us. Karen and Alan

K. D.

Fantastic, from popping in on spec, to arranging an online appointment the whole experience has been easy and trouble free. Each step explained, and as someone new to motability and expecting the worst, the discussions of need and the ease of ordering has been wonderful. Thank you

S. R.

From very first day at looking at various models we had exceptional service. Phillip Clarke was very knowledge professional friendly and always available to answer any questions

R. G.

My Wife and I are very happy with Snows Isle of wight. Phillip Clarke dealt with our sale, Red mini covertable. He was brilliant and instructed us all the way and kept us updated. Thank you.

M. D.

Very helpful and nice sales team. Made changing my car easy and hassle free. I would highly recommend to use Snows Mini Isle Of Wight. Very happy. Thank you.

S. H.

I purchased my gorgeous mini clubman cooper s from Snows this week and I honestly carnt praise them enough, excellent service and Philip has been so helpful and made the purchase so easy , I'd also like to say how brilliant Robert was when he delivered my car he travelled along way and was super friendly 😀, thankyou so very much 😀

K.

So happy with my new mini from Snows. Thank you so much to the whole team, especially Charlie who made the whole experience so enjoyable. I'm a very happy bunny and will recommend you to all my friends!

C. S.

Easy to deal with and always helpful, especially Jade who managed to get my car booked in at such a short notice.

M. R.

Good service and MOT. Easy to book and check-in. Informed via video of cars health. Contacted when ready.

S. C.

Very easy process from ordering to driving away, that was thanks mainly to Charlie. He was excellent all through. And the cars great too 😁

d. c.

Took my car to snows as couldn’t open bonnet Tom was very helpful bonnet fixed in 10 mins and they topped up screen wash really good

A. C.

This is the third car my family have purchased from Snows. We’ve dealt with Sam every time and have had a very welcoming and professional experience. He’s always super friendly and willing to answer any questions. First class

W. I. W.

Excellent service from start to finish. The showroom looks lovely after the recent refurbishment. Love my Mini!

R. D.

Great experience whilst buying a car. Helpful and friendly staff, good communication at all times.

P. K.

All good, video of of check helped, and found a fault we would never know about until to late, cheers guys.

D. D.

Expert product knowledge and great service. Would highly recommend!!

J. L.

Helpful staff and reasonably which service. Not bad overall.

M. S.

Excellent Service.very helpful and friendly staff.

J. M.

Everything was done to the standard that I expect

V. C.

Excellent service for our little MINI!!!

C. B.

Fantastic dealership and friendly staff!

G. S.

Great professional service!

B. H.

Arranged well in advance but would have appreciated a call a day before to confirm times you would collect the car. I asked if car would be cleaned and was told yes but again it just looked like a damp cloth was run over it as you can see smear marks on the paintwork. Lastly I’ve just had an email saying service is due - might be good to have checked and consolidated as I don’t live near, and rely on the car.

J. R.

Excellent Service & Helpful Staff

N. M.

Very friendly and helpful team 🤩

A. M.

Very good

w. a. c.

M. G.

A. W.

O. W.

D. S.

Phillip Clarke was very Professional & had a welcoming demeanour. All Snows staff that we dealt with were very friendly and helpful. There was a good range of Mini's on show at the Newport dealership. I would recommend Snows to my Friends and Family Thank you....

N. M.

Kathrynn Johnson and Philip Clarke looked after me very well, kept me informed throughout the process. The experience of buying a car was pleasurable, if the after car services is as good, then i will be returning to Snows for future purchases.

S. O. C.

Excellent service, MOT and car returned cleaned inside and out. My only suggestion is that a courtesy car should be a free part of the service as it does add to the cost - car £20+ insurance £15 and additional petrol £15 as I did not wish to be charged £1 a mile - £50 extra.

t.

From start to finish, booking the in the car and full explanation of works carried out . All staff was excellent polite .

S. F.

The booking system was very straightforward and someone rang me back later the same day to confirm details and book the car in. The garage offered to run me back to my home address without me having to request it. The garage kept me updated about progress and a technician took time at the end to answer extra questions I had and demo some things. I was really impressed with the level of service.

l. b.

I was a little early for my Service appointment, so was offered a coffee and a seat in the very comfy lounge area. All the staff were very polite and accommodating, my curtesy car was ready and waiting and very nice. They sent me a video of my MOT, which i must say was amazing, such a personal touch and very interesting. I received a phone call when my car was ready and once again all the staff were very polite and professional when i went to collect it. I would also like to say how impressive all their COVID precautions were too. Thank you all so very Much.

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