Reviews of Sytner Newport MINI. (Car Dealer) in Newport (Gwent).

Sytner Newport MINI

148 Reviews

98 Comments

Car dealer

Car dealer

The Old Town Dock, Newport NP20 2DS, United Kingdom

Description

Information of Sytner Newport MINI, Car dealer in Newport (Gwent)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Sytner Newport MINI

Popular times

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Reviews of Sytner Newport MINI

k. s.

Well what can I say, Jack in sales treated both myself and my wife like VIP. We are very pleased with the car (see picture!) and the level of service from Jack and Mini garage in Newport. Made the whole experience memorable and exciting, so excited was the wife - she couldn't sleep the night before we picked the car up. We will definitely be returning in 3 years time.

A. W.

Jason Williams (sales) was very helpful when picking up my new car, would go back again Next time for new car.

b. c.

Super happy with the experience, Jack Quinn was great couldn't help me enough. Thanks for a stressfree experience

R. A.

My experience was with the bodyshop team, (I think his name was Ches)great communications and advice. Friendly, patient and overall very helpful. Clearly a very knowledgeable chap, thank you for your time and advice.

A. L.

Excellent service from start to finish. The second car I have bought from Sytner Newport.

S. G.

Just had my car serviced here great service and was made to feel very comfortable will definitely be back to have my GP serviced again! thank you Nicola :)

K. J.

I dealt with Miles at the showroom when buying my Countryman. He was very good, extremely helpful and I didn't feel under any pressure to buy. He spent the time searching for the car I wanted and made sure that I was really happy with the deal before I left the showroom. When I collected the car there was a big reveal. I felt really special and I feel he really looked after me. I would definately recommend them.

S. W.

I drove from Northamptonshire to Wales today to pick up a high spec, used mini. I can't praise this dealership any higher, they we're absolutely amazing, fantastic customer service that went above and beyond, even down to giving me a homemade snow survival kit. (Just in case, as snow was predicted). I dealt with Paul in sales, and Dan with the money. Well worth the drive. Thank you so very much for everything you did and all your help getting me the car I've always wanted.

D. R.

Will Cull really helped me choose the right car for me. Made the process easy and thorough. Since picking up my car I have received a telephone call to check I was happy and I can also email the team whenever I need to. A fantastic dealership. I have and will continue to recommend to friends and family. Thank you Sytner

C. B.

Fantastic experience at Mini, Tilly and Gareth were extremely helpful, friendly and down to earth and made me feel completely relaxed during my visit’s, they helped me come up away with my dream car at an amazing price! Such a different experience to other car dealerships, really are made to feel at home there, Won’t be going anywhere else! ☺️

L. P.

Such a lovely atmosphere here, I had Paul at service looking after me and my Mini. After a negative experience with a third party, he was so lovely, caring, and went a above and beyond to make sure I left smiling and happy. Definitely the best service experience I've ever had. Thanks Paul!

K. T.

I have recently taken delivery of a new Mini Cooper S Sport from Sytner Mini in Newport. The whole experience from date of ordering went very smoothly and the car arrived early. All the staff at Newport were extremely helpful and I had regular updates. I must make particular mention of Louise Plaister in sales who was my main point of contact and the excellent way she conducted the handover. Well done everyone.

A. E.

Excellent service from Synter Newport. Daniel Short salesman was extremely helpful and polite. I needed the new car quickly owing to work commitments and they went out of their way to make that happen which saved me hassle with work! I would definitely recommend. I will certainly go back to renew my car. The service we received was top notch.

S. T.

Excellent service. Friendly and supportive staff who kept me up to date with the progress on my new Mini. This is the second new car I have purchased from Sytner Newport, and the standard of service remains the same. Wouldn't go anywhere else!

A. W.

Another amazing experience today. After waiting 2 hours in BMW to be told they can't work on my car (even though I booked it in) because they don't have time, I walked to MINI where Dan told me to go back and say it was unacceptable. The BMW worker responded by saying they couldn't do anything about it. I went back to MINI and Tilly (I think that was her name 🙈) walked over with me to BMW and sorted everything. This experience has just confirmed why I love MINI and now I would never buy a BMW. Thank you very much to Dan and Tilly (I'm so sorry if I have your name wrong)!

S. W.

Buying a car should always be this much fun! Steve and the rest of the team were amazing. The entire process of buying my fabulous new mini was straight forward and I was kept informed about the progress of my car’s “ journey” at regular intervals... If like me you are thinking about getting a mini as your next car- just do it and do it through Sytner in Newport!

A. F.

Great experience from start to finish. Paul is a very welcoming, friendly and knowledgable salesman. If you visit Synter Newport MINI, ask for Paul, he will look after you! 😊. He even sent me a video of my new MINI when it arrived which was appreciated. Sarah talked me through all the finance and made everything smooth and straight forward. I love my new MINI 😍

A. T.

Miles and Tilly were both excellent, highly recommended

L. P.

I have just bought my 5th mini for Synter Newport. I was really happy with the service this time and from the start, Paul Mcgleish couldn't do enough for me. I am a strong willed customer who knows what I want and Paul did everything to make sure that I got what I wanted and was well looked after. I am thrilled with my car and am looking forward to the post purchase customer service being at the same standard as the pre-purchase experience.

T. B.

We went for a browse and walked away purchasing a car! Extremely friendly staff, very helpful and went out of their way to find a car that matched the criteria we wanted and budget. Callum was very knowledgable, witty and honest when helping us with our decision. They kept us regularly informed of the progress on the cars arrival and when we went to collect the car Callum fully explained all the cars controls so that I drove away knowing what I was doing 😂. Would highly recommend Sytner Newport and won't hesitate to use them again when purchasing my next car. Thank you.

R. L.

It's like being a kid in a sweet shop in this place. As a Mini lover, I always enjoy my visits there. Staff are very friendly and down to earth. Nothing is too much trouble. The drivers that take you to and from the dealership when you have an MOT or service are also very friendly and chatty.

M. J.

I went down to the dealership to have a look around. Within a few minutes I was greeted with a genuinely polite and professional young man. Outstanding service from the start, cannot fault the staff at the dealership in anyway. I would highly recommend paying a visit there if you are looking for a MINI.

A. M.

Excellent service at Mini Newport especially from Jack Quinn, he has been such a pleasure to deal with. Very professional and really listened to what I wanted from my new mini. Would definitely recommend him. Thanks again Jack.

M. S.

Very good customer service a pleasure to do business with

S. B.

We arrived mid-day for a test drive and left that same afternoon with a nearly-new Mini! Stephen was courteous and professional, and didn't place us under any pressure at all. A really good experience all round.

R. H.

I brought my Mini in for its first service on Saturday and was very impressed with the treatment I received. The computer retrieved all the information it needed from my key fob so I know I don't have to worry about my brake pads etc. The whole process was completed in just over an hour and when I went to collect my car, I found it had been washed. Fab!

E. H.

A huge thank you to Will. After a disgraceful service from Dick Lovett Bristol, Sytner Mini supported myself sensitively and with complete ease when returning a Motability vehicle. Especially important to note that such service wasn’t expected or to serve the company benefit, it just came from a kind place at a difficult time. Thank you Will.

J. B.

Just bought a very lovely burgundy Mini Cooper Clubman. So happy with it. Thank you to Tilly and Sarah for making the purchase so pleasurable. Makes a very nice change to deal with lovely, happy and enthusiastic females.

B. P.

Picked up our new Mini 21 September and we love it even more than our last one! Our thanks to the whole Mini team and especially to Will Cull for his five star service throughout. John & Barbara Prince

G. T.

Really good place to get a mini salesman Callum was very helpful and found us the car we wanted also Sarah in finance was really helpful sorting out our payment we would highly recommend them to family and friends. They made buying a car a pleasurable experience many thanks.

A. J.

The level of service and professionalism from Sytner Mini Newport is a credit to the Sytner chain . From start to finish, the purchase of my JCW Hatch ( CA18HCK ) was a painless and I must say enjoyable experience. Credit to the finance lady Sarah and the sales person Miles. A note to Sytner head office, keep these colleagues within your business, they are an invaluable asset to you. When I change this car, which I doubt will not happen, because it sounds and looks like my idea of paradise, then Sytner Newport will be my first port of call! Five stars is not enough, it is my third experience with Sytner Newport and the experience improves every time. Great work Miles and Sarah!! Andy Jarrett

C. C.

I would just like to commend you on your salesman Paul. What an outstanding gentleman he is, he made us feel so welcome and nothing was too much trouble. He is a credit to your team and i will always ask for him.

K. H.

I bought my brand new, totally gorgeous Mini Convertible basically over the phone with Sytner Newport MINI. I live three hours away, so they provided me with a video tour of the car to give me all the information I needed. I had been calling around several dealerships to see which cars they had in stock, and the guys at Sytner Newport MINI were by far the most straight talking, honest, curtious and last but not least, were able to offer me a great deal on a fabulous car, that they had ready for me in days! Well done Sytner Newport MINI!

K. H.

Just bought my first Mini and received excellent service from start to finish from the sales team and Jason in particular. It was easy, they weren’t pushy with add-ons and spent time explaining everything and ensuring I was happy with the car. I would highly recommend!

r. u.

I went there a few times before buying my car and each time was made very welcome and helped with every query. Nothing was too much trouble. I would definitely buy from them again!

K. G.

Fabulous customer service here. Only went to look, but Paul was so enthusiastic about minis that we ended up getting one, and he was right, I love it. Would definitely recommend Sytner and Mini!

z. w.

Positive and helpful sales staff that actually take an interest in getting you the vehicle that best fits your needs.

M. T.

Just picked up my new mini, already in love with it! A massive thankyou to Gareth and Dan, youve both been amazing in everyway. Very quick service and highly professional! Ill be back in a few years! Thankyou both Mandy Townsend

K. H.

Amazing service and very efficient. The salesman who served me was named Callum, and he was very polite and helpful with every aspect of the sale. He answered all my questions and is, in my opinion, an exceptional salesman. I was very impressed, and came away with the knowledge that I have chosen a car myself and not been pushed into choosing one. I would highly recommend the garage and the service.

S. T.

Got a decent deal, but communication wasn’t at the standard I’d have hoped. Expected arrival dates were given and then came and went with no updates being communicated to me. In the end I had to phone and ask!

L. J.

Absolutely brilliant service. Would definitely recommend buying a car from here! Callum and Gareth couldn’t do enough for us (hence 5 stars)!!

D. G.

Fun lively team with great service and offers

J. D.

Great retailer, Great brand, Great coffee What more could you ask for. The team at MINI Newport are fantastic and I would highly recommend them to anyone looking to purchase a MINI.

T. P.

Bought a great used mini from Newport sytner. Had amazing professional service from Lewis. Top man! Will definitely return when changing.

C. K.

Excellence Service. Subhan a knowledgeable and very attentive sales professional. Really pleased with our new Mini SE Level 3. Collection experience was amazing. Got to drive out of the showroom!

G. P.

I bought a lovely MINI for my wife and the service from the staff was exemplary. Salesman had good knowledge and the finance staff were so professional.

R. R. M.

Not too happy would like a member of staff too contact me

J. C.

First impressions were very good. I was welcomed very politely. I was dealt with professionally. Everything was explained clearly and nothing seemed too much trouble

J. P.

I bought a new Mini this week. And all the staff at Newport Sytner were fabulous. Extremely professional from start to finish.

S. J.

friendly and quick service great people

S. R.

always professional and friendly,good service

k. h.

Absolutley love the mini cooper convertible, staff are so friendly and helpful 😊

J. J.

Would highly recommend using this garage. Miles and Gareth couldn't do enough for me. One very happy customer!

S. F.

Excellent service throughout staff were most helpful and caring towards myself and my husband. I would highly recommend the service.

J. F.

The salesman went above and beyond to help and assist us he couldn't of done anymore to help and I will look forward to driving my mini very soon

C. T.

Brilliant experience from start to finish. My new Countryman arrived exactly on time, as promised. Special Thanks to Guiseppie in Sales and Tilly in Finance. Highly Recommended.

A. W.

Made to feel very welcome and looked after .

O. D.

Most friendly and welcoming dealerships I have visited. Dan Short is great

S. S.

Slight hiccups with the new car collection process They did eventually recover the situation in the end. A bit disappointing nevertheless less.

B.

A big thanks to everyone at sytner newport mini especially dan and deborah for making our purchase of our mini a real pleasurable experience. Thanks

C. G.

Great support

K. N.

Very polite and helpful staff. Would highly recommend

A. L.

Quick and easy order of motability car , highly recommend

S. P.

Helpful staff, hope to change my mini in a couple of months.

J. H.

Called in to speak to lewis Peake always very helpful and polite

C. S.

Absolute pleasure, jenny Wilson was delightful

J. A. L.

Being new and settling down to the UK, one of the essential is getting a car for the family for mobility. Browsing on the internet we were spoilt with choices and the experience to convince UK car dealers on our genuine intention for the acquisition was nightmare. Until we met Sytner Newport MINI, the experience and some light at the end of the tunnel. The journey of acquiring MINI Countryman JCW F60 (my dream car) was getting better and with such enjoyment. Started of with warm greetings, the small personal touches (customised video review), financing options, the Sytner Newport MINI team left no stone un-turned. I can say, the payments made were swift, the communication channel was transparent and clear, the assurance and confidence feeling grown. Thank you to Louise Plaister and Tilly Hamlet-Price in guiding me all the way until the delivery point. Guidance were provided even after the delivery which impressed me. Louis, Tilly, both of you rock! 5 stars rating for both of you! Gazillion thanks also to Sytner Newport MINI for making my life much easier upon arriving in UK. This will not happen without the significant assistance from your end and thank you for making my dream car acquisition a reality. God bless Sytner Newport MINI team.

G. “. G.

Great service, good knowledge and a no pressure environment.

e. l.

No problems fast efficient and friendly

G. H.

Excellent service. Made very welcome

S. H.

100% satisfaction from every stage of the process!

J. N.

Friendly helpful staff totally recommend cheers guys

E. M.

Great value and great choice of models to choose from

H. R.

Always get a great service here.

S. W.

Staff are very knowledgeable and friendly.

J. T.

Good service and very friendly.

A. O.

Great place for your used mini.

H. W.

As we walked from the car park to the Mini showroom we we met by Subhan Atif who welcomed us to Sytner Mini at Newport and politely asked how he could help us; what a perfect start to our quest for a new car! When Subhan was informed we were looking at a Mini Countryman he promptly showed us the model in the showroom and comprehensively described the cars attributes. Then over coffee he took us through the options for both the classic and exclusive models. While James Chesworth valued our Land Rover for part X, Subhan took us on a test drive. Subhan then searched the Sytner new car stocks and found the perfect model for us and we concluded the perfect deal! Well done Subhan you made buying a new Mini from Sytner an enjoyable and fruitful experience. Hugh Williams

A. L.

As always service excellent

m. m.

Excellent service extremely helpful and polite

M. E.

Very friendly and efficient staff.

N. M.

Wonderful customer service!

D. J.

Expensive but great service

C. H.

Great customer service

L. C.

Lovely staff and helpful

R. S.

Excellent service

L. B.

Very helpful

N. S.

Great service

A. D.

Excellent assistance in helping me buy my first Mini. Everything explained clearly and processed efficiently. Would certainly recommend .

D. J.

Good service

D. S.

Fantastic experience

I. B.

Nice staff

v.

Tilly and Jason was very professional and helpful with my purchase of my first Mini. They managed to find the perfect specs I was looking for. Very pleasant experience from the beginning to finish.

V. T.

M. L.

R. W.

p. d.

P. R.

outstanding customer service from louise plaister and others made our purchase of the mini countryman a pleasant and professional experience. top marks all round.

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