Reviews of Bells Motor Group Northampton- Volvo Cars. (Car Dealer) in Northampton (Northamptonshire).

Bells Motor Group Northampton- Volvo Cars

255 Reviews

10 Comments

Car dealer

Volvo dealer

Bedford Rd, Northampton NN1 5NT, United Kingdom

Description

Information of Bells Motor Group Northampton- Volvo Cars, Car dealer in Northampton (Northamptonshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Bells Motor Group Northampton- Volvo Cars

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Reviews of Bells Motor Group Northampton- Volvo Cars

Z. R.

This is how easy car buying SHOULD be... We first started looking for a new car a for my wife a month ago. Everywhere stating 4-8 month delivery time... very frustrating. Then we came across Bells Volvo, online. They had the car we wanted in stock. One of the very few in the country as it stood. So we started speaking with Dawn. She is lovely, and really made the experience so simple. Attentive, courteous, patient, friendly... and super efficient. 10 days from first making contact and we have taken delivery this morning. James came 60 miles from Northampton to deliver, communicating his time of arrival in advance. He was punctual, and then very patient as my wife was on a works call. He then diligently showed us the features of the car, and was very knowledgeable and courteous. Great service form this team, and I couldn't recommend them more! Cheers guys.

J. G.

A very welcoming and relaxing experience. The Salesman Andrew, was very professional, but friendly answering every question put to him without issue. He also managed to get me a great offer on my existing vehicle, which made getting a replacement all the easier. One thing that did impress me about this dealership was the ability to test drive the vehicle on our own without any accompanying salesman or hard sales pressure. I really can't recommend this dealership enough.

T. S.

The team at Volvo were replaced, knowledgeable, helpful but not pushy. A test drive was without the sales person, so we had the freedom to do what we wanted for 20 minutes, none of this "let's drive round the block together, whilst I pitch in a confined space". The process of buying a car was easy, and the after-sales care has been exceptionally good too. The car drives like a dream ;-)

A. M.

We recently purchased our second Volvo XC40 from Bells. Marc has been exception on both occasions; professional, knowledgeable and commutative. There was no hard sell, just an honest and open conversation on what he thought would meet our needs. With a pressing need for a replacement vehicle, Marc did his best to ensure our new vehicle arrived as quickly as possible for which we're extremely thankful. The after sales follow up is great and I'm sure if there's anything we need in the future, Marc and the Bells team will be there to help.

k. h.

A very good experience of buying a car remotely. I had used the usual channels when looking for a car and even test drove some locally so I knew what I was after. Bells motors had a very nice range of XC40's including the B5 which was what I was after. I contacted Jack Gardener by phone and text and the communications were helpful throughout (much of it done by text in the early stages). There was no pressure and the price was competitive. All was sorted with minimal fuss and the car was delivered within a week. I was a little surprised that they did not use a low loader to deliver it but they had a part ex to take away and the bonus was that the delivery driver- David - who came with it was brilliant. Ex policeman, good company and no pressure. Let me inspect the car and even take it for a spin. Then sat me down and went through all the bells and whistles with advice on best ways to use the car and advised settings for driver convenience. So, overall, would I go back to Bells again for the next car. Yes, I would.

A. R.

Took advantage of the current Volvo offer to assess and fix windscreen glass. Rang up. Told that an appointment was not necessary. Arrived. Coffee and biscuits. Car dealt with promptly. From the initial phonecall one hour. First class.

H. H.

Once again, a great experience with Bells Volvo. We purchased our previous car from Bells - approx 60 miles away from our home town, thanks to a poor experience with Volvo Leamington Spa. The car was coming up to the end of it's contract and we were contacted by Anthony who could not have done more to get us a great new car. He took time to make sure he could get us a vehicle which fitted my picky spec requests and colour requirements, all within the budget we specified. At times I was speaking to Anthony more than he spoke to his wife because he wanted to make sure everything was right for us before we committed to the car. The hand over was simple and easy, hardly took any time at all and we were soon on our way back home 100% satisfied with our experience. Thanks once again Anthony & hope to see you in 3 years time when this new car needs renewal please.

S. P.

The customer service that Jack provided was outstanding! He made the whole buying process of our new car really simple and stress-free! He answered all our questions, gave us an overview of the car and its utilities and had all the paperwork prepared so we could hit the road asap. Can't recommend them enough!

M. S.

I ordered a new XC40 back in July from Andy. To no fault of their own, it was delayed. Bells Volvo kept me mobile in some amazing cars after my previous cars finance finished and was returned. I was kept up to date at all times and picked up my new car yesterday! Great service. Thank you Andy and Michael! 😊

A. T.

Excellent customer service, very clear and specific guidance were needed. Also going the extra mile to accommodate my timelines and sort out last minute issues. Highly recommended. Thanks for everything Marc. You couldn't be more helpful 🙂

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