Reviews of Listers Honda Northampton. (Car Dealer) in Northampton (Northamptonshire).
Listers Honda Northampton
Riverside Business Park, 2 Museum Way, Northampton NN3 9HW, United Kingdom
Description
Information of Listers Honda Northampton, Car dealer in Northampton (Northamptonshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Listers Honda Northampton
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Reviews of Listers Honda Northampton
M. F.
I bought a car from Listers Northampton last weekend, and the service I received was phenomenal. Having recently written my car off in a nasty accident, the process of buying a new car had the potential to be stressful for many reasons. As soon as we entered the showroom I felt at ease, they were courteous and professional without it feeling false and they were also both friendly and genuine. I left there to go and view two more cars at a different garage after whilst knowing full well I would be coming back to buy my car from them. They presented the car in an immaculate way, offered to put right a couple of minor things (a small dent and paint chip). The repair work was near perfect when I went to pick it up and the car was as clean as new despite it being 7 years old! The service in general was spot on and I drove away feeling completely relaxed in the knowledge that I had purchased a great car from a great dealer and if I needed them again for any reason they would not fail to deliver I'm sure. Thanks again Dan and the team much appreciated!
J. J.
My experience with both buying and receiving the car was excellent with everything done professionally and efficiently. It was so easy for me and everything was explained fully with the level of detail I needed. I would thoroughly recommend the staff at Listers to anyone wanting to buy a new or used Honda.
A. G.
Recently bought a second hand car from Dan of Listers Honda Northampton. Excellent service and no hassle to buy which is unlike many experiences I’ve had purchasing a car. He could not do enough for me. Even after purchase there was a slight niggle -NO FAULT OF DAN’S OF LISTERS…. I contacted him and he sorted it within the hour. An absolute superstar who I would seriously recommend. If you want to buy a quality (nearly new) used car then I seriously recommend Dan. 10/10 - thoroughly impressed.
S. N.
Very professional service car was ready earlier than planned because we had a family commitment. Sales & service very good. Car valet when in for service very good. Very pleased with the car. Follow up phone call by Ted in sales much appreciated.
S. B.
Excellent service, nothing was too much trouble and not pushy at all! Jack was a brilliant salesman and would 100% recommend him! Love my new car, and will be coming back when it’s time to upgrade
S. M.
Outstanding service received by the team, very friendly and helpful. Special mention to Ryan. He was very well informed and kept me fully updated. Was a pleasure dealing with him. I needed a replacement windscreen for my new Civic following a stone chip and crack forming.
L.
I recently bought a car from this dealership. Daniel Masih was so very helpful and supportive. He went out of his way to get us any further information required, have the used car cleaned throughly and replaced anything that needed doing. He also helped us get an excellent price for our old car. He made this whole experience stress free and enjoyable and actually fun in getting our new car. Would highly recommend speaking to Daniel.
C. R.
The customer service was amazing, went above and beyond to ensure the best service. Some of the nicest and most genuine car sales staff members i have encountered. Would recommend purchasing a car here!
D. D.
A thoroughly professional approach. Friendly, helpful, absolutely no pressure. Probably the best car buying experience in 50 years. Particularly like the follow up call to check all is OK, again no pressure.
C. S.
I cannot recommend this dealership enough. I was very nervous to buy my first car alone and was worried I would get railroaded into buying a car. Matt was my salesman and he was very respectful and helpful along the way. I am so happy with my Honda Civic and will be going here in the future, and recommending them to friends and family. Thank you guys!
H. M.
Excellent customer service. Dealt with my queries professionally. Test driven Honda CR-V Hybrid before purchase. Great car - Thanks
B. “. B.
Fantastic service . Staff very knowledgeable and answered all queries i had. They made it a pleasure getting a new car. Was kept informed at all stages. Handover was great. They are a credit to the name of honda.
Z. Y.
I ,ve found a reasonably priced Audi Q3 online owned by Listers Northamton. They sent me a nice video of the car and so I traveled next day some100miles from London to Northampton to test drive the car. It was a worthy journey indeed as I found Listers very friendly and professional car dealers. Our particuar dealer was Mr."Daniel Masih" who was such a friendly, professional and honest gentleman.
We paid for the car which was kept for aweek to deal with some scratches and cleaning etc. It was delivered to my home a week later by Daniel himself in a prestine condition. I feel that I have earned a new friend in addition to buying a brilliant used car. I have no hesitation in recommending Listers Northampton as reliable and proffessional car dealers.
M. P.
Excellent sales service here from Keanu. Knowledgeable about the cars and really friendly without being pushy.
I hope the experience with the service department is upto the same quality when I'm back in a few months :)
l. r.
We have just picked up our new car thanks to Alan on the sales team it was easy and he sorted out most of the paperwork for us. Thank you Alan Pilley of the sales team for doing this for us.
N. M.
Many thanks to Dan and Jack for the excellent service we have received today.
The handover of our new car today has been amazing.
We will be returning 100% to these guys.
Thanks again
A. S.
Very happy with the customer service received at Listers Honda.
All staff were friendly, polite and helpful with a very relaxed atmosphere when part exchanging my vehicle and purchasing the new Honda HRV.
Many thanks to Ted, would highly recommend Listers Honda
H. C.
I just wanted to say that Dan from Listers Honda Northampton helped me to find the car of my dreams, after I have waited for years to finally find what I was looking for. His professionalism and friendly approach made it so easy and seamless that I would have no hesitation in recommending them in future. He kindly sent a short film of the car before we set off to view the car, and I can honestly say I love my car and cannot thank Dan enough for guiding me and helping me through this process.
W. S.
Honda Northampton went above and beyond when I had problems with my local dealership not following procedure.
I've now got a clean, well-looked after car I feel like I can rely on - Many thanks to Ted and the team.
L. F. A.
My experience with Listers has been fantastic! Speedy, friendly, thorough service, and Vicky Hatton, the Service Advisor, has gone above and beyond for me since my first phone conversation. She did her best to find information I needed and made sure to ring me back to say "I haven't forgotten you!" She's been warm, kind and helpful with every interaction we've had. I felt like she was really listening to my needs and she did her best to reassure me that I was heard and all would be taken care of easily. A huge "thank you" to Vicky - Honda, make sure you keep her!!
D. W.
Liked this place. Treated like a person we were not pushed into anything they gave us the facts and space to make up our own minds. Pleanty of opportunity to look arond, test drive and ask questions. They said like it was. Impressed.
R. W.
Had my car serviced and MOT yesterday they collected and delivered back no hassle. Brilliant service, many thanks to the whole team.
R. A.
I just wanted to take a minute to rate my recent experience at Lister Northampton. As you can see, I gave it 5 stars because the process was extremely smooth from the beginning to the end. More specifically I would like to give high praise to the sales executive Daniel Masih. Not only was he extremely genuine and a gentleman to boot, but also a true professional. I did not walk into Listers on Sunday 15:50 with the intent of leaving there with a car eventually as we had been to 4 other dealerships at Riverside Northampton without getting what we wanted. Daniel received us very well even though it was almost time for him to close. The more I spent time talking to Daniel about my situation the more inclined I became. His knowledge and experience in auto sales was far more superior than what I encountered at the other local dealerships. His approach is quite relaxed and there was no pressure from him at all. Not only did I leave there with a Mercedes Benz A Class, left there with my dignity intact. Thank you very much Daniel for staying late to wrap up the deal. Thanks also goes out to all the sales executives at Listers for doing a great job. I will 100% buy from Listers Northampton and recommend.
M. W.
Very helpful and professional customer service, special thanks to Jack who helped me with the purchase of my new car, I am very pleased with the purchase of my beautiful Honda HR-V.
I. D.
Very friendly and helpful staff even though they did not have a car on the Motorbility scheme that suited our requirements.
D. s.
Had brilliant help & advise from Dan bought my second Honda from him yesterday .Very helpful charming young man
A credit to your company
G. P.
Excellent service from jack & matt from start to finish couldn’t do enough to help us buying from long distance videos/ calls exc A++
A. O.
I recently left my usual car dealership (Volvo in Peterborough- terrible!) and a close friend recommended I speak to Daniel at Honda Northampton. He not only helped me find the best car which would suit my needs but actually listened to what I wanted- his car knowledge was amazing and he was an all round pleasure to speak to. The car works an absolute treat and the dealership and the rest of the team was lovely- would 100% recommend. If you see this, thank you so much Dan for all the help-legend!
G. E.
Decided to look for a car online and found one at Listers. From start to finish the service provided by Daniel was excellent. He made a video showing the car. Minor defects on the bodywork were put right and finished to an excellent standard. He even came to the train station to pick me up. Excellent service throughout and genuine guy.
S. A. (. S. A.
Great customer service. Visited to check out the electric range, namely the Honda-e electric vehicle. The sales executive (initials KC) was very professional and helpful. No pressure or hard sales tactics; his product knowledge did all the work. Easy to find the dealership.
J. W.
Very Pleasant Experience throughout, Paul the salesman put me quickly at ease and Adam crossed all the "T's" and dotted all the "I's".
Great service and the car was well presented for collection
Most importantly I got a great car which is just eight months old,
Cheers Guys
R. S.
We’ve just purchased an Audi which was delivered yesterday, arrived very clean and tidy. Big thank you to Jack Coates who has been so helpful throughout the entire process and even took the time out of hours to email us and keep us informed with what was happening. Couldn’t recommend enough. Thank you very Jack.
R.
Have been into the dealership recently to enquire about replacing my car.
Had the pleasure of dealing with Matt who has been very professional throughout and incredibly helpful. Very knowledgable and all questions answered thoroughly, wouldn't hesitate to recommend this dealership in general and Matt in particular
j. l.
We had a great customer experience here. Daniel, our sales exec, was really friendly and attentive and made everything smooth and easy. Alex, the manager, was also lovely and looked after us. Brilliant experience :)
A. B.
I am in the motor trade and took my partners Honda for a service at Listers .Very helpful team, car was ready on time . Good experience all round.Many thanks
M.
Recently bought a car from here, was a speedy professional hand over from Dan, would definitely use this dealers again.
Thank you
James M
p. b.
I have received excellent service from this dealership. This the fifth Honda CR-V I have purchased and have always received very fair treatment from this company. In my recent purchase, I would especially mention Adam Wilkins along with Gareth Earl who made the whole buying process very easy and pleasant. I have no hesitation in recommending this dealership with regard to the service provided and would certainly use them again should the need arise. A very satisfied customer.
Peter J Butterworth
J. D.
I just wanted to say a huge thank you to Alex Tolchard.
My wife and I, recently, arranged to go away for a weekend but my HRV developed a fault and had to be recovered into your Service Dept..
I was expecting to get it back a few days later but Alex managed to get it sorted later the same day!
I was hugely impressed, not only with the health check video, but also that Alex kept me well informed with every process, from receiving the car, the diagnosis of the fault and it’s repair progress.
The level of service Alex gave me was absolutely superb. And my wife and I still managed our weekend away!
So, thank you Alex again for all you did.
I will contact you again, hopefully not for problems, but when my car will need servicing in January.
Sent from my iPad
J.
I found that the whole staff at Listers Honda Northampton to be very polite and helpful. From my initial contact with Listers to finally taking delivery of my new Honda Jazz Hybrid everything went very smoothly and I am very satisfied with the service that I received.
M. K.
I just love them, they are so punctual, quick to resolve the issues and only those that need attention. Thanks folks (and Alex) for fixing my Civic SR quickly this morning. You and Honda rocks together.
J. B.
Really helpful friendly team. No hard sell or slimy sales folk. Great aftersales too.
L. M.
We walked into Lister Honda in Northampton as the last show room to visit for car hunting with not too much expectation as we have walked round all dealership with not much direction.
We found a car of our choice but unfortunately it was automatic not manual. We met with Daniel Masih who took time to find us our car. even going past his closing time. The professionalism, the respect and over all making us feel comfortable and also took his time to explain to us all what we needed to know to make an informed decision. He answered all our questions and carried us along, kept us informed all the way in his busy schedule till the car was finally delivered.
We are happy with our new car. I must say most importantly Daniel Masih’s exceptional service contributed to us buying from Honda Lister Northampton. I will highly recommend and will definitely be buying from them again
s. g.
I purchased a Honda Jazz Sport , was extremely happy with the service I received from the sales and finance team. Quick , professional service , and the vehicle was delivered to my door step , with just a few clicks on my computer. Follow up check was done , was impressed with the great service from Matt Croft.
I.
Very friendly and helpful staff, always been treated well by them, especially Vicky, and they go beyond what you would normally expect. Would highly recommend them.
F. N.
Purchase: Used Honda HR-V. Excellent customer service and I feel confident in the purchase. The car came with a full mechanical check-up, 12 months warranty, and 1 year AA breakdown. The Team at Listers have also patiently answered my many queries (e.g. what does this button do) and I am confident that any problems would be dealt with promptly. Listers seems to take pride in its cars and in building customer loyalty. Highly recommended.
j. r.
Just bought my type R from here, quick process, keanu the sales man was great, professional and not pushy at all, everything done within 5 working days 👍
A. G.
Daniel is a top bloke very professional goes the extra mile. I've had a few cars over the years and Daniel has to be the best salesman I've ever come across.
Credit to the company hope you far pal
Best wishes
A GHAI
C. D.
Brilliant customer service from start to finish. I recently purchased a used car from Listers Honda Northampton and I have never dealt with a more friendly and professional group. Adam, Gareth, and Keanu were organised, welcoming, and easy to work with from the day I reserved the car to the morning I picked it up. It was valeted, fuelled up, and looking beautiful writing for me out front and it drives like a dream. A massive thank you to the whole team for their help, I'll be returning to them again for my next Honda!
P. L.
Daniel and Jack great bunch of friendly guys very professional nice clean show room very helpful brought a nice car nothing to much trouble helped me thanks to Alex for his help too well pleased with car and the service from start to finish. Once again special mention to Daniel he was absolutely amazing and a top gentleman to deal with!!!!!
G. K.
Just bought a Civic finding this one to be the best value for money. Ted was fantastic and the level of customer service was impeccable as it was for Graham and all the staff. Very pleased with my purchase as they delivered it very quickl, with a full tank of petrol and even added some floor mats as well!
a. a.
I purchased a Honda car from Listers Honda six year's ago and have been very pleased with the service I received from them over the years.
When I decided to change my car I went back to Listers again. They identified exactly the type of car I wanted and researched and found a car that I then purchased (another Honda)
I am very happy with the quality of service I received once again from Listers.
J. D.
I took my classic Honda here for its MOT. I knew it would pass. I got a video of the underneath of it. Amazing. A mate who's a mechanic here attends to my Beat's every need. (He rebuilt its engine last year.) Guessing it will be back here in 2019........
R. O.
Just purchased a 2018 Kia Sportage 1.7 CRDi ISG GT-Line 5dr DCT Auto from Listers, initially dealt with Jack and then Dan. Both very helpful, knowledgeable and friendly. Finally did the deal with Dan, they took our Fiesta in part exchange. He made the whole process hassle free and the exchange/collection went through very smoothly. Would recommend Listers if you are in the market for a used vehicle.
T. W.
Polite and friendly staff. Our 19-year-old bought a used Toyota GT86 and this dealer fitted new brakes and tyres all round, a full service, a full MOT and 6 months warranty. Felt very reassured.
We sent the car to Toyota for an inspection and the sheet came back all green ticks.
Highly recommend this Honda dealer. Genuinely looks after customers.
G. B.
Amazing service, very friendly and professional. Adam who was my sales executive was so helpful and I couldn't fault any of the service provided. Would definitely recommend using Listers Honda if looking to buy a car!
M. T.
We had a great experience at Listers Northampton, enquired on a mini and was able to go in the same day, all covid guidelines followed when we arrived and the mini was out waiting for us. Jack was our sales executive and he was brilliant, no pressure to take out finance or additional products after we had said no and he kept us informed of where we were in the process right up until we drove away. Very happy and would recommend to friends and will consider Listers Northampton in the future.
S. &. K. E.
We recently purchased a new Honda Jazz Hybrid from Honda Northampton. We are very pleased with the car and the expert help and information we received from Adam who has since phoned to see if we need any extra advice which was very helpful. Ken and Sally Evans
S. B.
Excellent customer service received from Matt Croft when I recentlt bought a used Honda Jazz automatic, from start to finish. Many thanks!
T. C.
Although I have moved to norfolk I still used Listers
Honda recently for a new car.
The general manager Andy has been very helpfull for
many years . The sales manager Adam and the man delivering my car
were all very customer friendly.
Over all a very good experience.
THANK YOU ALL.
a. d.
Very pleasant staff and friendly atmosphere. Made it very easy to part with thousands of pounds!
The car I bought had a minor defect which was due to it not having been driven for a while, I have been told, and is quite easy to remedy myself, but a bit disappointing to discover it within just half a mile of driving, as I would have expected it to have been discovered in a final check.
Apart from that the vehicle so far seems very good and I am pleased with it. As already stated, the courtesy and atmosphere in the showroom is impeccable.
J. S.
Very easy and comfortable to deliver and then collect my car. Staff excellent and respectful ,
the loan of a vehicle added to the enjoyable experience.
They are professionals as expected but not always deliveried by all companies.
L. J.
My husband's decision to change his car was a very big deal for him and right from the time we contacted Listers, he received reassuring and excellent advice from all the staff. Everything went very smoothly from his initial contact with Shaun. Our meetings and sales advice with Ted and Adam and the informative test-drive with Matt were all excellent and the advice on servicing from Amy was very good., They were all helpful, friendly and efficient. From the moment we walked through the door we received great service - the Receptionists were very welcoming and the coffee very good indeed! Well done Listers and thank you!
M.
Brilliant service. You cannot fault it. I had a service done and they came to my house to pick the car up and brought it back once it was all completed. Such a peace of mind!! And the agent doing it was phenomenally friendly and cordial. Definitely recommend them. I bought my car from them too and can most definitely say they are brilliant and know what a good customer service means.
D. L.
In feb 2020 i bought a Honda Civic from Honda Northampton.
Great car, backed up by the Honda team at Northampton.
The service is second to none, a special thanks to Allen Beeston and all the Honda team at Northampton.
Keep up the good work, a well deserved five star review.
S. W.
Brilliant customer service, really helped me out buying my first car. Helpful, honest and professional approach. James was very helpful and could see he was very passionate about his job. A stand out service compared to other companies and a big reason why I bought from them. The Honda Civic is a amazing car, very very happy.
L. I.
Have used this dealership for many years and have always had great service. Usually deal with Ted Gray and it's like visiting an old friend. Nothing is too much trouble. Thoroughly recommend
T. S.
An amazing experience, much to my surprise, after poor experiences with other dealers. All members of staff are warm, friendly and genuine. Hot chocolate served upon arrival. Very nice.
The new Honda Civic I came to view exceeded my expectations as did the price. I would certainly advise getting the 5 year servicing plan and probably the GAP insurance, both are reasonably priced.
We have used Listers for servicing on our CRV and have been very pleased with the care received. I am sure that will continue with our new Civic.
Many thanks to Matt Croft for his help throughout.
It is also worth mentioning that although I had my own finance in place we were asked if Listers could try and get us a price for finance, imagine my surprise when they managed to get a price that was £75 less per month. A saving of £4500.
Can't fault the experience in any way and we are very happy to recommend Listers Honda Northampton to any potential customer.
Trevor Matthews.
C. G.
Hi Just would like to say that the team at Honda riverside have been brilliant there is nothing that could not be done. They all welcomed us back with open arms and took care of us with the purchase of a new Jazz crosstar Young Mr. Ted Grey looked after us through this complete prosses
Thanks again Ted and the team.
BR
Mr. Chris G
R. W.
Never thought we would buy a car unseen, but our experience with Listers Honda Northampton has completely changed our opinion.
Listers Honda Northampton is 169 miles from where we live in North Yorkshire, so it was extremely important that we trusted the Sales person we were dealing with. From our initial telephone enquiry about a Honda Civic to completing the purchase and taking delivery can only be described as seamless and 1st class, thanks to Keanu Copp who handled our purchase. Nothing was too much trouble, lots of questions answered, with videos of the car we were interested in buying,
Part exchange allowance was agreed, all the appropriate paperwork (and there was a lot it), all completed by email.
The icing on the cake was the car was delivered free of charge, and arrived with a full tank of petrol.
Thank you Listers Honda Northampton and thank you Keanu. We would highly recommend this company.
j. h.
After a visit to Toyota 5 minutes before i thought i would be more assertive and went to Honda in Northampton to see what they had.
As i thought Paul was very helpful and showed us online a variety of cars suited to us not themselves, we choose one had a test drive and plenty of coffee and chatting mostly on my part.
All in all i pick up the car today and as well as that they gave me a good part exchange on my car so good all around.
The question is would i recommend this dealership yes a nice experience.
With thanks
Mr and Mrs Ishibashi-Howard
S. C.
Absolutely superb, nothing seemed to be too much trouble. Not only did they treat us great when we collected our new car, but the after sales service, has been excellent.
Our car was due it's first service, Listers were so efficient, communication was first class and we are so impressed that we will be getting our next new car from them.
Other dealers could learn alot from Listers !
D. P.
I booked my car in to have the brakes check as I thought something wasn't quite right after a brake fluid change during my last service there. The experience was professional as usual. The service representative and technician who I spoke to both were very thorough with explaining what had been checked on my car. The technician took apart the brakes and pressure tested the system. He really assured me that everything was working fine. He was knowledgeable and patiently answered my questions. They were even good enough to charge me only half the labour rate for the checks.
I would definitely recommend them and be coming back here for any future work.
Thank you.
L. L.
Sean was informative, helpful & pleasant without being over bearing. The whole experience was easy and pain free, with a good part exchange price, we felt like we got a good deal and treated very fairly. Other staff we encountered were also very friendly and professional. Would 100% recommend to friends and family.
G. U.
This was my second purchase from this dealership. A great team behind the scenes who are friendly,helpful and always deliver. A big thank you to Ted and Adam .
A. C.
Big thanks to Matt and Listers Northampton in our recent car purchase. Matt and the dealership worked hard for our business, were easily the most responsive and the overall dealership experience was excellent. Also very pleased with the car.
A. H.
From our reception to the repair of the car everything was amazing.
Amy was the most helpful person we have ever met and the health check was also brilliant. The speed and quality of the service was excellent.
Our car looked brand new after the Spruce. Well done
G. E.
My Honda Jazz always has its annual service and MOT carried out by Listers. They are a pleasure to deal with and act in the professional manner that a main car dealership should. They keep the customer informed and the work with attention to detail is first class!
P. K.
Ted who helped me with sales was brilliant. He was very helpful in sorting out arrangement with finance despite last minute administrative glitch. If it wasn't for him, I am fairly confident the car handover date would have been delayed further. Throughout the process, Ted kept me appraised of progress. Very pleased with service.
S. L.
Very happy with the service received from this professional and helpful team.
D. E.
I bought a lovely Honda Jazz from here, the sales team made me feel so at home and nothing was too much of a ask. I have recently had the vehicle in for its first service and was extremely impressed by the efficiency and attitude of the service team. Explaining everything for me and made sure I left knowing full well what was going on. Would definitely recommend!
E. B.
I recently purchased a new car from Listers Honda Northamton. The people were very easy to deal with,especially Adam who guided me through the twists and turns of buying online. The car was delivered in an immacculate condition and a socially distance handover effected.
I am very satisfied.
N. R. S.
Our sales advisor Matt in the Northampton branch was very helpful and very friendly to deal with. We told him what we were looking for and he found it straight away.
Very happy with the service provided and very happy with our new car.
P. B.
Just purchased used car from Listers. I can honestly say it was the best Customer Care I have ever received. If you want a great deal , great customer care go to LISTERS. a BIG THANK YOU Sean Donovan,Kathy Reception and Adam finance. Fantastic staff especially Sean.
J. H.
we visited the Riverside Northampton site to look at cars available new and used, we were greeted warmly at reception and then introduced to Paul who was professional, friendly and very knowledgeable, patiently answering our many questions. After a test drive he gave us all the options available to purchase a car and enough time to make an informed decision. we liked the car and service so far and all other staff involved in were just as helpful and knowledgeable as Paul. We felt really well looked after and have all faith that future contact re servicing etc will be just as good .We would recommend Listers at Riverside to anyone considering purchasing a car.
P. M.
James Eaton was a real pleasure to deal with so much so I was going to look for another car somewhere else but I so impressed with the team welcoming me when I turned up to me leaving I knew I made the right choice buying the Audi from them.
Brilliant customer service, James was honest and nothing was too much trouble.
I would highly recommend anyone looking for a car then look no further
M. p. W.
We have purchased many new cars in the past, mainly Jaguar. However I must commend Honda for the service I received of which was second to none. A totally seamless experience. We were very impressed with the professionalism of the sales executive,Mr Sean Donovan, within the Northampton Branch.
Once again thank you for the experience
Kind regards
Mr and Mrs Woodcock
J. E.
I bought a car from Matt and couldn’t be happier. Matt was great at making sure I was up to date with the whole process. I would buy another car from Lister Honda Northampton and encourage others to.
A. W. W.
I was served by a Mr Ted Gray @ Listers, Northampton.
He was externally polite, sociable and very easy to talk too.
He became a friend instantly and helped me arrange a CRV through mobility aswell as an adaption.
The car was ordered and hand-over took place in less then two weeks😁
I needed a hoist fitted for my son’s wheel-chair, this was fitted the day before I collected the car which I was super impressed with.
Over-all my experience with Honda was simply fantastic and I would highly recommend them to all.
Polite!
Reliable!
And highly efficient!
J. a.
Met by Jack who was absolutely lovely, so helpful despite us explaining we are not able to get a new motability car until next year. This didn’t deter him, excellent service.
Best service of all the car dealerships in Northampton
J. C.
Visited listers in Northampton on Sunday with my husband to view a car we had see on website. Was greeted very friendly and professionally by Jack he dealt with the whole process smoothly from viewing test driving and today delivering my car to me. Outstanding service from a very nice man. Very happy customer thankyou Jack. Jane Collins
W. E.
Purchased new Honda Jazz on 29th January 2020 and traded in my present Honda Jazz, but still awaiting arrival of new car.
Took advantage of Honda "Deal" getting 5 years complementary servicing and very pleased with that.
Looked after very well and the dealer I dealt with did and excellent job sorting everything out for me and the overall experience of my visit cannot be faulted.
J. W.
Excellent service by Listers - Dan was very helpful and sorted any issues out immediately. Very impressed, will buy again from here in the future!
A. M.
A modern dealership located on a retail park with other car showrooms. Clean and airy, friendly staff who were able to help us with the secondhand car we had come to visit. Didn't feel pushed into buying and the car we came to see was as described. We revisited twice more before a decision was made and even got help sorting the finance out at a decent rate. Just one thing that was not mentioned during the sales process that we discovered when we drove away with the car, but was sorted in the end.
T. J.
I have visited most of the different car dealerships in Northampton and my experience has been the same, pushy salespeople and honestly not a nice experience, but that is NOT the case at Listers Honda, everyone there is so friendly and not at all pushy, James Eaton was a pleasure to deal with, he was friendly, knowledgeable and provided copious amounts of coffee. I was so impressed with the service from James, he couldn't do enough to help, so needless to say I ordered my new car on Friday, if your looking for a dealership that is different from the rest, I can't recommend James and Listers Honda highly enough.
C. S.
This is the 5th new car we have purchased from Listers Honda Northampton. We found the salesman, Adam, always extremely helpful and knowledgeable about the vehicle and all the associated paperwork. The whole transaction was completed as promised and with no delays.
C. H.
Having previously been a customer of Listers Honda Coventry I was slightly nervous about having to change to a new dealer, but need not have worried. Adam and Gareth were both very helpful, the test drive and purchase were both made straightforward, despite Covid-19 restrictions, and I am delighted with my new car and the service I received.
L. D.
I have had just an amazing experience at Honda after being a very disappointed customer at Toyota after 3 years. The guys at Honda are the top knoch..especially Paul and the managing director Adam. You made my day a I never thought that I will have a car from Honda ever. But I'm so happy and cannot wait to pick up my new car soon. My husband Joe really enjoyed talking to Paul as he is a genuine and lovely person to talk to. You are doing a great job! THANK YOU VERY MUCH. Very kind and warm regards from Joe and Lucy
M. M.
We have recently purchased a new car and Ted spent the time to listen to what we wanted as a family and kept the purchase within our budget. We had great communication throughout the process and if I had any questions they would be answered the same day. A truely positive experience where nothing was to much trouble and were completely in love with our new car :)
D. R.
Consistently good across all departments. Collection of car was on time and returned later clean and tidy. I was surprised to receive a video of the service check. Well done Listers this is a great bit of technology that involves you in knowing more about your vehicles condition. The service team/reception staff are very efficient and provide a 5* service. Ok It May cost a bit more here but the overall package beats other service centres.
O. G.
I purchased a second hand car here and had a trouble free experience. Ted was very helpful and guided me along the way. They do try and sell a few extras to you but it's not a hard sell and accept if you say no. The car was very well prepared and exceptionally clean, and came with a service.
G. T.
Took my Jazz into Listers for a service and CVT judder investigation. Staff kept me informed by phone at all times. Thought that was quite good. Said I might need a £700 start clutch replacement but in the end said I could get away with a £170 transmission flush and refill and see what happens, so no hard sell. Bit pricey but then that's dealers. Cleaned it inside and out nicely as well. Generally quite happy with them.
C. G.
Such a positive experience from start to finish. Had been looking for a car for a while and had negative experiences in other dealerships. Jack was really informative and helpful, didn’t feel pushed at all and the entire process was a pleasure. Special thanks to Jack for finding me my car. And also thanks to the lovely lady on reception. C.
L. L.
This is the second time we have used Listers Honda to buy a car and both times we reveived a great service. Sales man Paul and Adam finance man were great, very professional and helpful. The ladies on Reception were also lovely and helpful. Great service from a great team, would definitely recommend.
K. K.
Took my Type R to Listers Honda Northampton for the first time today for a service. Excellent customer service from Emma who kept me informed of progress throughout the day, my baby is running like a dream (thanks service guys - loved the health check video) and looks beautiful after the complimentary wash and vaccum. I had a problem with a door seal which was sorted easily. Will definitely trust them with my pride and joy again.
C. N.
I bought my first Honda from Listers of Northampton 11 years ago and have been delighted with the way they have looked after my car over the years. The service team do an excellent job and are always friendly and helpful. Thanks for great service!
M. S.
Listers rang me a month or so ago to remind me that my Civic's annual service was due in October and did I want to book it in. Listers also offered to collect the car from home and return it to me when the job was done. The car was collected first thing in the morning and returned later that day looking nice and clean and fully serviced.
I am always impressed how helpful and polite all the staff are at Listers Honda Northampton plus the servicing costs have been very reasonable to date.
C. H.
Came into the Listers Honda dealership with a pretty good idea of what I was looking for and was immediately met with an enthusiastic but not overbearing member of the team - Jack who proceeded to answer all my questions and asked his own questions to establish what I was looking for. The whole team was friendly and professional and testament to their work, did me a deal on the car I wanted on the same visit. Walked away a new car. Thanks to the Listers team.
C. A.
Service advisor was very polite and efficient. Kept us informed every step of the way. Quickly sorted out a minor issue we had following a very major service. Very impressed. Will be back for an MOT in the summer. Thank you.
M. R.
The appointment booking process for the winter check and at the dealership at Riverside was excellent. The receptionist was welcoming and helpful. The additional work requested to carry out a tracking alignment check was carried out efficiently. The video clip received from the technician was also very useful.
R. A.
Definately the best Honda dealer I have visited. Purchased my new Civic Type R from Sean Donovan. He was polite, friendly, easy to get on with and made the whole process very easy; I couldn’t fault his service at all and Managers Gareth and Adam were very helpful too! Look forward to returning for my annual services!
J. O.
I would like to thank Listers Honda Northampton for another excellent car buying experience. A special mention to James Eaton for helping me choose the best car for my needs, and it couldn’t be better. I love my new Honda Civic 1.5 Turbo Sport in polished metal metallic. A mention also for Service personnel, and the coffee is excellent too.
John
C. D.
I visited Honda with a view to changing my car. I explained what I wanted and was given options that fitted my requirements. I did not make a decision immediately but explored all the options fully. Listers Garage were very accommodating, there was no hard sell and I was given as much time as I wanted to ask questions. My choice was a Honda Jazz which lived up to my expectations and the specifications stated by the manufacturer. I am very pleased with my Honda and would like to give my special thanks to Paul at Listers Garage, Riverside, Northampton for his time and patience.
S. D.
My dad suggested I come to Listers Honda Northampton to look for another car (thanks Dad) I was hoping to find a decent car even though I was on a tight budget. Paul found me a lovely Skoda Citigo to test drive. I'm happy to say that it's ALL MINE now. The customer service was excellent and thank you to Paul for all his help
M. P.
Took delivery yesterday of our ex-demo low mileage Honda Jazz from Listers. The car is superb, as new and a great replacement for our much loved but elderly Jazz. Everything was ready for us when we arrived to collect, car with all extras, paperwork and a welcoming cup of coffee. All staff, especially Dan, were knowledgeable, helpful and friendly. All in all, it was an excellent experience.
T. A.
Great bunch of people at this dealership. Have experienced their fantastic customer care for over 7 years now, where we have bought, had serviced and repairs done to our Honda cars. We took delivery of our latest purchase last Saturday 4th November and would like to give a special thanks to Ted Gray, who dealt with everything from order to delivery so smoothly and efficiently for us. Thank you all.
L. P.
Very professional company in the sense that at no time did we feel pressurised into a buying decision. We were not committed to getting a new car since our then existing CRV although nine years old, was a low mileage vehicle in first class condition but we were interested to explore the possibility of upgrading to a hybrid model. Matt Croft was very approachable and knowledgeable – he didn’t ‘sing the praises’ of the CRV but took us through all the features and his enthusiasm and confidence in the car and his employer gave us confidence to make the ‘buy’ decision. Matt called us a few days after the sale to see how we were getting on and later responded immediately to queries and requests for advice. On reflection he was very patient explaining some of the Honda technology which was new to us. Yes, very happy with Listers and hopefully our view will be the same after a year and our first service.
C. H.
Barclay has consistently provided gold star service, keeping me informed of costs and any updates and going well beyond the call of duty to help. I travel over an hour to get to this garage because of the superior service and excellent customer care - and will definitely continue to do so. Thanks again!
C. H.
It's been a while since visiting Lister Honda Northampton but the difference is quite marked - for the better may I add.
Thank you for the health check video, good to see the CRV being thoroughly checked over soon after taking it in.
Car was ready when advised and cleaned, the best clean it's ever had!
The service has improved the performance too.
Many thanks to your staff.
Chris Howard
Z. A.
I came into Honda Northampton to enquire about a car. Spoke to a member of the sales team, don't quite remember his name. He was was very tall and extremely polite. It was an absolute pleasure dealing with him. Thank you so much.
A. G.
Very friendly sales people. No pressure to buy. When i was completing the purchase of the vehicle (23rd March 2019) the salesman forgot to hand over the keys right up to the point of handing over the vehicle in the dealership parking area. At the time of writing this review I have still not received the balance of the outstanding credit owed to me by the lister group, it saddens me to write this. Trust is important between a dealership and its customers to encourage a long term relationship.
J. W.
I ordered a car a week ago and picked my car up yesterday was always kept up to date with the progress of it and was very pleased with the service from Ted and Gareth, Very helpful and would recommend these to anyone that wants to go there for a car in the future, I love my car thanks guys
S. L.
Ted was amazing and helped me pick my new car, the whole progress was seamless from start to finish. Would highly reccomend them, could not ask for a better service from an amazing team. Thanks Sarah and Mike
R. T.
Brilliant service always . Alex in service department is really helpful very efficient and friendly
My HRV is the second car to go to them and I would not hesitate to go there .
T. S.
Excellent service as always. Very professional staff in every area. Friendly and always go that extra mile to look after you. Very highly recommended. First class service.
B. B.
Brilliant service from the moment you walk in,very friendly Reception and service staff and big shout out to Ted who was so helpful in helping us with all questions on purchasing a new car,he made the whole process so uncomplicated,also to Adam for all the information he gave us on the insurances etc,thoroughly recommend Listers Honda Northampton.
Thanks Guys.
A. G. W.
After phoning some and e-mailing several other Honda franchises in the Midlands. William from Northampton was the only one to get back to me. All I needed was a tail gate H logo but it seemed to be so difficult! My email conversations with William were however exemplary and in no time the correct 'part' was ordered. Even when it came to collecting it and I had to change plans a couple of times and asked for a favour (l'll pay over the Internet and please leave it with the sales team as they are open longer on Saturday's) was no problem to William and he made arrangements with no quibble at all. I'd recommend these people with no hesitation at all. Thank you again!
C. O.
The Service team were absolutely brilliant today! My MOT was carried out quickly and the new health check video from Mick the technician was a great touch and made the whole process feel very personal- a big thumbs up from me 👌🏻🙂
M. C.
Bought my first car today. Not even a Honda but James insisted on a big red bow. All this arranged secretly with my Dad. Wonderful surprise and such nice people. I cannot say thank you enough. Talk about going the extra mile.....James certainly did. You've helped make my Xmas and 21st birthday.
Customer for life
S. D.
I've just purchased a 2 year old Jazz. I particularly wanted to buy another Jazz as I've been extremely happy with that model. Listers in Northampton have been really great, I can't fault the service I had from them especially Alex who dealt with all my transactions, part exchanging my old car and buying the new one. I would certainly recommend Listers to anyone
a. h.
This review is from Diane Harvey not my son Alex Harvey
I had a car from Lister Honda in Northampton before the service I received then was faultless hence why I returned my previous car was on ppc but I decided to go for car on hp this time James was fantastic took me out in a test drive in a Honda Jazz loved the car so a brought one, what I liked the most was there was no hard sell the turn around for buying my new car was 4 days :) James talked me through the whole process kept it easy for me to understand and explained everything about my new car what all the gadgets and gizmos where for. James was brilliant even introduced me to Amy who booked my car in for a service and MOT.
Adam who helped me with the financial side of it was very down to earth and profession and explained everything to me.
The atmosphere at the dealership is very warm and welcoming, I would highly recommend lister Honda to my friends
A special thank you to James and Adam.
R. W.
We were looking for a Motability car for our disabled son.. the Honda jazz was roomy, within Motability budget and Ted handled the whole application process seamlessly from end to end.. we had our new car within 5 weeks! Thank you so much
S. C.
Reburbished showroom looks great. Staff as friendly as usual. Coffee is commendable. Paul is himself, very hospitable and accommadating.....met him last Sept. at my annual service and MOT. Car had been vacuumed, washed and dried very satisfactorily. I am very pleased. Ah, the health check is very welcome.👍👌.
PLEASE BE COMPETITIVE PRICE WISE.
THANK YOU VERY MUCH, KEEP UP THE GOOD WORK.👌👍.
p. n.
Great drive and very happy with the driving, comfort and big enough for my family.thank you Keanu best customer service 👍
B. A.
My service and MOT were carried out promptly and exactly as arranged. I was kept informed of progress throughout the day and consulted clearly about some optional extras. The price was highly competitive. I found the video of the health check useful and I am very pleased overall.
M. D.
Very welcoming, service carried out efficiently. Lost a star due to valeting, paid an extra £15.00 to get inside done properly, not sure it was even done. You get a free wash & vac with service think they left it at that. Definitely won't be paying the extra again
A. I.
Brought a new car last week, service was exceptional from Sean Donovan. He made my experience very personal and the effort he put in for me was unbelievable. A credit to Listers!!!
T. K.
Listers Honda on Riverside Business Park Northampton where the staff are incredibly knowledgeable and polite, I was there on 28th February to pay for some work on my car, everyone was so busy preparing 19 plate cars to go to their new owners on 1st March. Good teamwork was evident, so Listers Honda get a massive thumbs up from me.
B. R.
Just collected my fourth Honda CRV but this time it’s a hybrid. My husband and I were dealt with in a very professional and courteous way with Keanu Copp and Jack Britten (first sale!). Everything was explained very clearly to us and have no hesitation in recommending either of these sales people.
Have always found the Listers Honda staff very friendly and helpful.
K. W.
I had a service recently. This is the first time I used the Northampton branch of Listers. When the booking was made no mention of a delivery charge of £10. It is disappointing that the costs were NOT disclosed at the time of booking. If this the way they operate then what else will they do to hide further charges.
A disappointment customer,
Ken Whitewood.
R. T.
The buying process was straightforward and speedy but I was not offered a test drive before purchasing and would probably have backed out because the Honda Jazz 1.3 lacks power and dies on steep hills to the extent that heavy lorries passed me on my way home! Deeply disappointed and already looking to dump this car asap! It is now obvious why Honda doesn't provide a spare wheel because that would only increase the weight and burden the engine further. Only the colour continues to hold any appeal! If only I could get my previous vehicle back!?!?
C. H.
Excellent service from top salesman Ted Gray as always. Always finds the right car for you. My husband and I should know as we have just bought our 9th car from him! The service team are great too.
C. M.
James Eaton and all the staff at Listers Honda, Northampton were very professional and personable in their approach.
I have no hesitation in recommending them if you wish to purchase and/ or part exchange a car through them.
J. R.
Our experience in buying the Honda Jazz was that all the staff we came in contact with were courteous and helpful. Matt Croft was particularly helpful
in making the purchase and handover as smooth as possible
J. J.
What can I say, brilliant service. Dan gets a special shout out for a very good car buying experience.
S. G.
Definitely five stars. Vehicle collected promptly for MOT. Informed by phone what needed doing. Vehicle returned with MOT duly completed, fully valeted.
A. R.
Listers Honda Northampton great service just picked up my new Honda jazz from them today
Adam is a great sales manager nothing was to much trouble and I can always contact them again if I have any questions to ask in the future
My jazz is fantastic and looking forward to driving around it around
M. L.
Efficient and friendly. Keep you notified of what is happening with the car. Excellent pick up and drop off service. I do think however the spruce and shine should be a complimentary part of the service as once upon a time it used to be.
D. I.
Great service by Daniel for helping me with by buying my new car, he was very curtious and polite.
Thank you very much 😁😁😁
V. W.
Adam Wilkins at the Northampton branch was excellent in walking me through the purchase of a used HRV car and I am very happy with the outcome- many thanks!
T. K.
i took my jazz in for a service and MOT. The staff were friendly and helpful. There was a problem with the car and Honda had to work on it another day. The team at Listers did everythiing possible to limit the inconvenience to me. I would recommend the Listers team and show room to anyone considering a Honda - to buy, service or just reserach.
p. b.
This is our second car from Honda. As usual Barclay and the Service team carried on the excellent care and attention to detail we have come to expect. Always a pleasure to deal with.
J. R.
Im shielding and the car was picked up on time taken for service then returned. A great service due to the covid pandemic.A video shown of service health check and all in all this was very helpful.
A. H.
Grate team work form this place went out of there way for me to see the car . As far as driving the car to my house witch was a hour away . Very reasonable on on px . I brought a car in tip top condition . And everything went very smoothly. Why go where els?
S. J.
Probably my most pleasant vehicle purchase ever all the staff were pleasant and courteous. The salesman answered all my questions and had a very good knowledge of the range of vehicles, the handover was excellent and all in all top class.
E. H.
As always the Sales team especially James an Adam have been exceptional in dealing with what was a unusual an difficult circumstances. I would highly recommend anyone who is thinking of changing or buying a new car to visit Honda at Riverside, Northampton.
B. N.
Just had our new Honda HR-V, sold to us by Ted Gray (our favourite but very clever salesman ! ). Always very obliging and backed up by Adam Wilkins, the finance man. Both gentlemen looked after us very well. Good experience all round. This is the sixth new Honda we have bought from this Company.
A. M.
Had a very good service from Listers Honda at Northampton, from the time I booked, my car in for the winter check, I had several texts messages & E-Mails, reminding me of my service, also giving me other options to have. This is my 3rd Honda Jazz from Honda, and the service I get from all the Staff from reception, to all the Sales team, then the Service team. I would recommend this Honda garage.
j. d.
Felt the charge ti replace widscreen wiper was a bit steep. Felt that the charge to adjust my hand break when I went to have airbag checked on Honda Jazz was a bit steep also. Still, the free coffee was nice
R. H.
My recent purchase of a Honda Civic is the fourth car I have had from Listers and as usual I received informative and friendly professional service. Ted and Adam go out of their way to help you make an informed decision.
E. H.
Ted- was great experience getting my car from Honda for first time, took me through what cars does and where everything is. Booked test drive and purchased a car from Honda and was very happy with the service.
Many thanks
D. G.
Once again excellent, efficient and polite service. The extended warranty and a very helpful Barclay saved me a tidy sum of money. Thank you, see you next year.
R. K.
They go beyond standard car service. I bought 2nd hand Honda Civic 2012 privately and after some time - I called Honda Northampton to book a service. It was a 1st service done on that car by me but 5th in total. I was very positively surprised that during servicing of my car - dealership called me and informed that car had 5-year service plan (I was not aware of that), turns out that 5th service suppose to be done earlier but because I was not aware - Honda Northampton acknowledge that and done it for free! This is the approach that other car dealership should follow. Highly recommended.
V. H.
Hi there, I have got two cars from Honda but new Honda Civic 1.0 turbo is such amazing car I have been with family on holiday by car and after 4443 km distance I can not say anything wrong because that car does not have any problem with acceleration to up hills or beat any luxury cars, comfort at civic is same as on the sofa at home. New design of civic was surprised and glory for many people on the road. That car never make you bored. Sat navigation no proproblem. Thank you to Honda Listers Northampton for invited me and my family for buy new car.
B. M.
Really attentive and friendly service - if any member of staff passes you by and you’re not with another member of staff then they all stop to offer you a tea or coffee. I dealt with four people during my visits; they were all very attentive and friendly.
A. A.
James Eaton has been a star, his customer service skills is the best I have experienced so far! I hope James goes along way in his career. Thank you so much James for looking after me :-)
J. F.
The customer service was the best we have experienced in exchanging a car. Rob Sansome (motorbility specialist) was most attentive and professional. He kept us informed through all the stages of this exchange. It has been a pleasure doing business with Listers Honda n'ton.
G. W.
Very frustrated that I have to take my mercedes a class to a garage to have the wheels aligned after just 2 days. An annoying whining sound coming from rear passenger side and car vibrates at 65 - 70 mph. Car should have been fully tested for these issues before being delivered.
M. Y.
I have used this garage on numerous occasions and have always found them to be honest and reliable.
They are slightly more expensive than some independent garages; however, I have found the work carried out to be of an excellent standard (with no hidden extra costs) and the facilities (e.g waiting area, toilets...) are always clean - although I can never get the Wi-Fi to work, but this may be me.
B. S.
I recently took possession of a new CRV Hybrid from this dealers and have nothing but praise for Matt Croft, who looked after us so well, not only at the time of purchase, but also subsequently in answering the many questions I raised whilst getting to grips with the latest technology.
n. a.
Very courteous and obliging reception taking on board our comments on the car.
A very special thank you to the team accommodating us after our own issue in getting back to pick up the car after a nightmare issue.
A. H.
Hi, Service at Honda was amazing,very quick, very professional. Car is cleaned inside and outside looks great better than new thank you all key workers and all staff for great job.
C. L.
I was given a good opportunity to fully test drive the car and a good handover. However, there was a nasty surprise after I'd bought the car when I discovered that the service interval for a Honda Jazz is 12,500 miles. This is alot less than the 20,000 miles service interval that I had for my Vauxhall Corsa, and will significantly increase the running cost of this car. If I'd known in advance I may have made a different decision and opted for a Vauxhall again. Service costs were not discussed at all during the buying process.
M. W.
From the moment I called about an advert on AutoTrader, to the moment I picked up my new car, the service I received from Sean was exceptional. There were no pushy sales tactics, everything was clearly explained, and Sean went above and beyond to ensure I drove away with a smile on my face.
B. K.
Good experience.
The Car Service Prices they quoted do not match with the Honda UK fixed prices, but when I queried it, they then charged me the Honda Fixed Price.
s.
Excellent service from Keanu Copp during our recent extended test drive in the new Honda CR-V. Keanu gave us a very thorough presentation of the vehicle and all its controls and features. We are very impressed not only with the vehicle, but with the super service and attention we have received from Keanu and Listers.
A. P.
I’ve been to Listers Northampton a number of times over the last few years. They are always friendly and offer a high quality, personal service. Would always look to recommend.
P. W.
Great customer service, which extends to looking after customers and customer relationship management. Their service (pick the car up, service, valet, return) is just hastle free and their collection drivers so courteous. Stuff done well.
M. F.
Absolutely no complaints here, this place runs exactly as it should, like a machine, a Japanese heavily influence machine, just like their cars.
They call me up for a service for example, set a date, go in, all done within an hour and a half, phonecall back to me to pick the car up then job done.
K. G.
I went to Listers in Northampton and was shown to Paul, a member of the Sales Team. Paul took all of my requirements and then looked exhaustively for a car to meet my requirements. Great work and very much appreciated.
S. J.
Adam was brilliant, very polite and courteous. Lovely new car, would highly reccommend
C. K.
Very happy with service and my Honda Civic. It is just the car I was looking for, perfect. You guys do a Wonderful job, keep up the good work. From Michela Koch
R. A.
Professional and welcoming too.
With attention to detail and courteous.
Persistent into not let me off their doors knowing all what I needed for the purpose.
Good sales team.
Ric & karol
C. B.
Great service, no hard sell. Great customer care from one of the salesman, Paul at Listers Honda in Northampton. Actually went above and beyond and gave me a great deal. Will be going back to Honda from now on. Thanks
J. C.
Excellent service. They collected and returned my car from my workplace the same day, so I didn’t need to take a day off and kept me well informed throughout.
H. G.
Listers Honda Northampton is the best place I have ever taken my car to. The mechanics with their service videos (Vehicle health check videos) are the best feature I have ever seen keep up the hard work.
L. W.
The men that work here had my new car ready for me very prompt..excellent customer service
G. G.
I became a customer of Listers Honda Northampton when another local Honda dealer in Northamptonshire lost its Honda new car sales 'franchise'.
Since the early 1990s I have owned only Honda vehicles, from new; Honda Accords, Concertos, Civics, and in recent years Jazz, all with excellent owner/driver experiences. The cars have been reliable, and dealer support impeccable.
So far a similar level of positive experience has been delivered by Listers Honda.
The most recent service request involved replacement of the nearside front hub and tyre following damage to the alloy hub and original factory-fitted Dunlop tyre.
The incident that led to the damage in mid-May 2018 happened when I was away from home in Wiltshire. The tyre supplier could not offer the required Dunlop tyre from stock, or source one within my time-scale. The replacement tyre was a (Chinese) Jinyu Gallopro yH8 185/55 R16, which I drove on until the recent hub and tyre replacement, to restore the integrity of the Honda Deflation Warning System.
J. F.
Fantastic experience with Lister's Honda Northampton.
Ted was very knowledgeable and Keanu did a fantastic handover.
Big thank you to the team.
G. B.
A big "THANK YOU" to Paul and Adam and the Listers Honda Northampton team for their expert assistance in finding us a GREAT Honda HRV deal!
The wife is absolutely thrilled 😁
M. M.
Gave great service when my partner purchased her latest car.
K. N.
Excellent service reception, they did what the car was in for, quickly and efficiently. Only wish Guy Salmons was half as good with my Range Rover!
n. h.
Great service and a pleasure to deal with, made getting a new car such a better experience than I've had elsewhere, hopefully won't be the last car I get from them, can't thank you enough
K. M.
My Honda Civic suddenly started speaking in French and German, the extremely friendly and helpful staff at Listers sorted it for me, free of charge.
J. J.
Quality cars and top customer service.
j. b.
Lovely warm welcome with no pushy sales staff. Took the time to listen to what I wanted and more importantly what i didn't want in a vehicle. Will be returning for another look at the new CR-V.
G. m. 9.
Purchased a car from listers, very happy with the deal and Jack Coates couldn't do enough to help me. Well done.
A. M.
A friendly team at the reception area who looked after me. They kept me well informed with the video from the underside of the car. The cleaning team did a marvelous job.
m. j.
Good service, good price for the car, no hassles, will certainly be back if Honda do an electric car!
Ted and Gareth are both guys I had contact with and were on the ball!
M. H.
Very good
But a bit slow, took an just over an hour for a battery change, but it's the 1st dealer I've bin to in a long time that's Sims honest and does not create work 😀😀
R. C.
Really good overall experience, from the friendly welcome upon entering the showroom to the helpful knowledge and attention given by the dealer, especially our salesman Dan! The car and all extras delivered as promised when promised!
J. H.
Car in for service, MOT and update on Satnav. After I had left the car got a phone call to tell me they had the wrong disc for the Satnav update and would need the car in again when they obtained the correct disc. On collection of the car I was told that latest update available was 2015 and the next update would be in Spring 2018. Happy with the service and MOT but felt I was messed about with the Satnav. I had given you full details of the Satnav some 2 or 3 weeks before bringing the car in.
D. L.
i just wanted to say that we had a fantastic experience at listers honda.
Dan in sales was really helpful and friendly, he kept us well informed and was professional throughout. we havent gone for the honda this time but shall certainly bare you in mind for the future.
V. J.
Visited yesterday to look at a Honda Civic and a Jazz, the salesman Ted gave us an ample test drive and was very helpful. Never purchased a Honda but was comfortable in visiting.
D. B.
Fantastic team, seamless handover, loving my Civic Tourer and the independence it has given me. A special thanks to Ted for all the help and information and not forgetting Dave who came to pick us up!
J. S.
recently purchased a used Honda from Listers Northampton.Very pleasant and helpful staff.Paul, the salesman who i dealt with, was very friendly and knowledgeable.Overall it was a very comfortable experience.I would recommend anyone who is considering a new or used vehicle to give Honda Northampton a call.
B. C.
Ordered my new car this morning. Been with them for 5 yrs. Great customer service. Friendly, helpful and knowledgeable
g. w.
Great Garage with Great People. Did everything they said they would do for my service and MOT. Covid precautions in place are excellent. Thank you Alex in Service
c. p.
As always the service reception team were very friendly, helpful and attentive.
I received a few notifications of the appointment and the video check over is good to see.
E. B.
Great customer service top marks, I want to say big thank you to Robert and Adam for all your help and support. Loving the new car.
P. B.
Staff always helpful & keep me up-to-date with progress. Have had the car serviced here for many years and have had no reason to go elsewhere.
J. C.
All staff are polite, friendly and very helpfull, that is why I have returned to lease my third motability leased car. Great service throughout
T. G.
Very courteous on phone. Car collected and returned promptly. Small problem reported attended to with alacrity. All round pleasant experience.
M. S.
This was my first visit. Every member of staff was so friendly and professional. They made the whole experience easy. I will definitely use them again. 👍
M. L.
Efficient service. Car collected and returned at my convenience. Like the video they send as they check over the car. Kept updated throughout. Very professional service
A. H.
I had a great experience with the team at Listers Honda, all of the guys in the Sales department were extremely friendly and helpful. Would definitely recommend.
R. B.
The service was excellent, I would strongly recommend Listers Honda Northampton,you cannot get a better service elsewhere. Craig the Honda engineer is one the best, Well done guys, i'll be back
T. R.
Totally excellent experience from start to finish - provided clear explanation of all aspects of product and deal from the start - no messing about over the deal. Would thoroughly recommend Sean & Matt
F. M.
fantastic experience, ted was brilliant and went above and beyond to help
A. O.
Thanks to Rob for looking after me and talking throu extra options on my Honda CRV I am ecstatic with it ... I love it .. It’s my first SUV and every time I change my car over it will have to be this one... It’s a beauty to drive and very comfortable... Rob was a wonderful person and talked and showed us throu everything there was to know about this car...
T. C.
Having used Honda for many years, the customer service general help, handover excellence. good to see helpful and efficient staff with excellent general experience. Sales
I. B.
Excellent service, all as promised, nice loan car. Only problem was with God fancy making it rain on lovely clean car on the way home!
B. h.
The staff at Honda are very good at helping you make the right choice, without putting you under pressure, they are extremely helpful, and I would definitely go there again for my next car. In particular, Brad, Alex and Adam. Thanks guys
C. C.
Brilliant customer service, staff bend over backwards to help. One of the main reasons I'll keep buying Honda's is because of the service this dealership provides.
B. M.
Very good service again from this company,Adam very helpful and explained all the facts with good advice in a professional manner.
Again a company i would fully recommend.
D. A.
Great service as ever from Ted, Adam and the rest of the team. Very happy with my new CRV, my fourth from this excellent dealership.
S. S.
Could not fault the whole team.from start to driving away in a civic type r every detail was covered great praise guys you will have my custom again.. and introduce more people too you..
J. C.
Had the perfect car for us and Paul in sales made it easy to get the deal we wanted. Would use them again
C. R.
we had been looking at different SUV's for a couple of months and thought we would give the CRV a go, we came in and test drove the CR-V and we are really happy with it and look to buy one in the near future, with the new one coming we shall be back
J. B.
Very positive experience, staff helpful at all times. Will come back again for my 5th Jazz! Thank you Sean
r. r.
Very efficient service,the vehicle was picked up from my home at the time agreed in the morning & delivered back to us in the afternoon washed & interior cleaned.Very pleased.
M. J.
Excellent communication before and during servicing day,good pricing,wonderful valeted condition of car when given back to me,
great service from HONDA dealer.
G. B.
Excellent customer service and professionalism, couldn’t fault it in any way. Very COVID aware, thank you
N. b.
Good cars good experience 👍
R. A.
Brilliant service I felt at ease when I ordered my new mobility car there was no hard sell Rob was brilliant and so was the staff very professional loved every moment being there
G. B.
Good so far didn't try to over sell, hence going back for test drive.
J. M.
Friendly, helpful staff. Efficient and very good service department. Very happy customer and glad I bought a Honda.
R. “.
Really excellent service here. Really friendly staff. Got the job done really quickly and were really helpful in accommodating me.
v. h.
A very satisfying visit where all our questions were answered and all our concerns resolved quickly, professionally and in a friendly manner by Alan. Would definitely deal with them again.
P. L.
Great customer service as usual, very pleased with my approved used honda. Many thanks to Ted and the team
S. E.
First class dealership, easy to park and find. Outstanding friendly staff, felt part of the family with their care as and consideration.
G. B.
Extremely helpful on helping me pick my new car. Daniel sale man was very knowledgeable and extremely helpful would recommend this garage to everyone.
R. R.
I had a fantastic experience whilst I was there James made it so quick and easy to get me back on the road would recommend anyone to use Honda Northampton
A. M.
Everything was good, paperwork dealt with in friendly manner. Was billed for filling washer bottle but was still empty when checked next day?
s. m.
This is my third car from Listers Northampton. Excellent service all round
James Eaton found me the perfect used car.
S. K.
Following a recent car purchase I popped in for some help with my paperwork. Fantastic sales team and I couldn't be happier.
W. D.
Very friendly and helpful. Would recommend anyone that is looking to buy a new car to visit Listers Honda at Riverside.
G. H.
Had the best service in purchasing my new car . So very helpful thank you to Dan Gibson.
J. D.
No hassle from the staff when looking around, but very helpful and knowledgeable when asked questions,
All vehicles in top notch condition.
J. D. G.
Outstanding service department. Polite, friendly and helpful. Couldn't fault their communication or follow up. Will continue to use them in the future.
M. S.
good friendly service, would definitely recommend for any new car purchases.
D. K.
Cracking team at Honda nothampton can't thank Daniel enough for wot he's done 👍👍
J. D.
Visited today to look for a car for my daughter. Very pleasant and helpful, I can heartily recommend.
j. m.
Recently purchased our third Honda Jazz from Listers. As always excellent service.
R. E.
Amazing sales and experience with James. Wouldn't go anywhere else! Just bought my second Jazz.
M. H.
Would recommend Listers Honda if looking for a car, everybody was was very knowledgeable about the product and very helpful in buying our new car.
Mick
A. B.
Excellent friendly service. Tyres sourced & fitted promptly. Child friendly showroom too.
p. s.
Always found staff helpful and nice facilities, really like the health check videos they do when working on the car
b. l.
Great service staff fantastic definitely recommend this showroom.Thanks very much Alex you couldn't have been more helpful.
Y. B.
Very satisfied with the service I got from Ted Gray, Thank you very much Ted
🙂🙂🙂
M. K.
Amazing service from Allan and his team, especially Barclay and Amy. Thank you
K. W.
Excellent service and mot as usual.
10.09.2019. Again excellent service, albeit for dashboard warning light which was resolved within the hour
M. B.
Thanks for everything you have done for me. I would recommend Honda to people who are looking for a new car very good dealership and trustworthy
S. R.
Fantastic Dealership! Friendly staff and extreme professionalism... i would ( and have ) recommend them to everyone x
D. B.
Was approached by a man called James who was very helpful, and informative. The whole team were very professional and approachable.
D. R. P.
Wouldn't go anywhere else
S. W.
Service staff are great. Friendly, helpful and very good at their job.
C. T.
Extremely happy with the service I received and am very happy with my Honda Civic!
C. E.
Friendly curtious service. Felt no pressure to by from sales team. Would definitely recommend.
J. P.
As always excellent service from all staff, friendly & polite & also particularly jolly at this time of year leading up to the Christmas season.
J. H.
The car was gleaming when I picked it up. I am pleased with the service I've received thanks
O. N.
Dealt with by Vicky Hatton? So friendly and helpful!!!!! Thanks so much!
A. C.
Very professional, very nice personnel, had to wait a bit but was offered free drink.
K. B.
Excellent Customer Service. Very smooth transition to a new car.
m. m.
Very friendly staff all extremely helpful...thank you Paul,keanu and Jack for all your help...loving my new Honda hrv
H. D.
Excellent friendly and efficient service from Bradley in buying our replacement car 10/10
J. B.
Very pleased with service and MOT by Listers staff, with no problems
Kind regards
John Beasley
K. P.
Great customer care. We collect our second car from them tomorrow.
A. W.
Emma was really helpful in arranging the first service on my Leon, thank you!
k. m.
Just bought a Honda jazz .staff was very helpful. Special thanks to jack for all his help.
N. G.
Friendly, helpful, knowledgeable staff. Car ready when they said. Only went for an MOT though
E. E.
Great service. Very efficient and cost effective for a main dealer.
N. E.
THE MOTORBILITY GUYS ARE TOP OF THE CLASS RECOMMEND HONDA TO ANY ONE COLLECTING MY NEW CIVIC IN ,2 WEEKS
G. c.
More then satisfied with the service cannot speak to highly of your employee Mr James Eaton.
D. B.
I was really pleased with everyone and the service both my partner and I received.
P. B.
My son and I were well looked after by everyone and I thought the coffee was particularly good , WELL DONE
R. F.
Very good service
L. R.
Very helpful, friendly, informative.
Fourth car from here always welcomed and treat superbly.
B. S.
The service I received was outstanding cannot find fault throughout the whole process.
J. M.
James offered amazing service in helping me find my dream car.
J. W.
As always very helpful and do everything possible to help with selling and buying a new car 3rd car purchased from dealer
S. B.
Wonderful service as always....quick...efficient...professional...I wouldn't go anywhere else. Very welcoming staff.
R. S.
Very friendly and knowledge staff, also very clean and tidy dealership
T. G.
A really great experience, everyone was so helpful , you all exceeded my expectations.
R. T.
Fantastic service from all, especially Sean & absolutely love the car.
E. H.
I can't thank all the staff enough for all the help they always give me especially Adam, James and Emma. The service an care given is always outstanding.
T. H.
Purchasing a new car can be stressful but not at Listers Honda Northampton where the service is excellent & seamless.
J. G.
I dealt with Sean and he really looked after me through the whole experience of buying my new car.
A. B.
Pleasant experience, staff very helpful and knowledgeable. Would recommend to others.
M. C.
Excellent service, fantastic car. Fully recommend.
A. C.
All the staff were very helpful and could not do enough for my partner and me.
R.
During navigation the view should automatically point towards the direction of travel.....makes things easier
M. D.
All the staff were very attentive, the service I received was of a high standard
J. H.
Awesome services great staff and quality care for cars 10/10
C. L.
Excellent service - given a lift home and picked up when repairs completed
a. a.
Excelent customer service.They helped with everything.Would highly reccomand them.5 stars.
P. S.
Very pleased with the service I got from them
S. R.
Very helpful knowledgeable staff. Pleasant atmosphere good coffee
J. C.
As always great service, kept up dated, polite friendly staff
P. S.
From start to finish both the staff and service I received I could not fault.
T. B.
Fantastic service. Highly recomend... Paul is very nice...
A. T.
Friendly staff always willing to help
R. G.
Polite and efficient service staff, accommodating and professional
s. b.
Great service from Dan and Jack. 👍
J. W.
Excellent service all round. Love the car.
b. t.
Car booked in for MOT. Collected and delivered back with no problems.
P. S.
Excellent reliable Honda dealer- a pleasure to do business with!
j. l.
Excellent after sales department, organised and very professional
A. S.
Parts department service has always been fast and efficient.
A. D.
Very good service and staff were very friendly and attentive would recommend very highly
H. K.
Brilliant customer service, I literally cannot fault them.
D. C.
Excellent service supprt, with the work done on time and on budget. Well done!
M. B.
Excellent service always willing to help and the motability service is excellent to help with adaptions
A. P.
very good customer service by all staff most helpful
N. M.
Quick and speedy service , great customer service
m. h.
Great place very friendly helpful staff nice coffee
c. r.
Top class service from Alex, Dan and Adam. No need to elucidate. Thanks. Carl
M. B.
First visit to Listers for car service. Excellent.
D. B.
Have been given a courtesy car whilst my car is waiting for parts and being fixed
R. H.
Great sales people and a fab new Jazz
D. P.
Good friendly efficient service and staff
T. W.
As usual a great experience. A cup of coffee on arrival.
r. h.
very pleased a professional service supporting an excellent brand
G. W.
MOT Prompt, professional service. Thank you.
L. M.
superb service from the moment we entered the shop.
S. C.
Positive and helpful especially Matt
C. S.
Fast, efficient and very courteous and helpful.
I. A. J.
Amazing and quality service with fantastic Honda technicians.
M. P.
The cars are great, so are the staff 🙃
A. F.
A good place for Honda cars.
a. w.
Good sales service and patiently answered all questions.
a. b.
What a great team couldn't do enough for us.
G. M.
Really good service and advice. Good customer support.
T. R. G.
Friendly & professional - would not hesitate to recommend.
B. L.
Excellent service very pleased with work carried out.
p. S.
HAD NEW TYRE FITTED FANTASTIC PROFESSIONAL SERVICE GREAT JOB
A. C.
This review is for the sales/finance team that I dealt with (Ted/Adam)
s. m.
Very good nice staff very knowledgeable and helpful pleasant atmosphere
I. G.
Very nice and qualified staff. Very Good experience
I. D.
Fantastic, personal service with friendly, helpful and extremely polite staff!
M. W.
I've just bought my third Honda from this place.
J. K.
Excellent Service as always
S. L.
Helpful and had what I needed in stock
B. W.
Very helpful, I was looked after, through the whope process
e. o.
james is very good and is great to deal with and is very pleasant
J.
Very helpful, nothing was too much trouble.
m. s.
Excellent parts staff but rip-off prices
A. C.
Great service, friendly and helpful staff 👌
S. U.
Great professional and caring service every time
M. D.
Great service very professional.
m. m.
Great value for money and friendly staff
T. e. N. g.
Excellent service as usual friendly and professional .
P. P.
Very helpful, go above and beyond to meet needs
J. H.
Repair carried out efficiently and timely.
A. L.
Very good
J. W.
Great service, very helpful group
S. R.
Honda Vs Blanka....FIGHT
C. S.
Real smooth operation....😊
P. W.
Work completed on time and to my satisfaction
p. M.
Nice people here and helpful too
D. S.
Great service, pleasant and efficient staff
M. R.
Excellent service by professional people
M. W.
I've just bought my third Honda from this place.
J. J.
Annual car service and MOT
F. A.
Briefly first class in every way
M. B.
Respect and kindness from start to finish.
C. J.
Very helpful in explaining car setup
T. H.
Purchasing a new car can be stressful but not at Listers Honda Northampton where the service is excellent & seamless.
A. C.
This review is for the sales/finance team that I dealt with (Ted/Adam)
D. B.
Have been given a courtesy car whilst my car is waiting for parts and being fixed