Reviews of Duff Morgan Citroën Norwich Authorised Repairer. (Car Dealer) in Norwich (Norfolk).

Duff Morgan Citroën Norwich Authorised Repairer

231 Reviews

94 Comments

Car dealer

Used car dealer

MOT Centre

Vehicle Repair

34-38 Whiffler Rd, Norwich NR3 2AZ

Description

Information of Duff Morgan Citroën Norwich Authorised Repairer, Car dealer in Norwich (Norfolk)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Duff Morgan Citroën Norwich Authorised Repairer

Reviews of Duff Morgan Citroën Norwich Authorised Repairer

B. L.

I really trust Duff Morgan as feel they look after me and my Citroen. Very professional, thorough and communicative, and with friendly staff and very reasonably priced! Going by my experience (e.g. a recent level two service) I think it is a myth that the main dealerships are expensive. Happy to recommend!

M. 6.

We had dropped off a courtesy car that we had had for 7 weeks because our original car cut out whilst you were driving. But to their credit they gave us a new car in replacement on the same price and service plan. Also they were very professional.

K. P.

Billy Gallie was great , car in for mot then wife wanted full service at last minute so he fitted that in aswel , top service

M. D. N.

Needed some wiper blades for my C4 Mk2. Halford’s didn’t have stock and were quoting almost £60 a pair. Duff Morgan had originals on the shelf, £39, and a mechanic popped out and fitted them for me. Lovely!

A. s.

Purchased first car from Duff' in 2007 then went on to buy a C1 for my wife. Recently I bought our 5th car from them. Servicing, repairs etc is made easier with courtesy car, while you wait and I think even a collection service. Any small problems I've had over the years, have been satisfactorily dealt with. Keep up the good service Duff Morgan (Norwich)!

K. G.

A great set of staff across the whole site. Always helpful and reasonable prices. A good sales and servicing department. Definitely recommend and we have been customers for 10 satisfied years.

H. S.

Am on my 6th mobility car with them. Whenever car needs to go in for a service etc the staff are always very friendly and knowledgeable. Present car due to be changed August next year and wouldn't think about going anywhere else!

D. “. R.

Excellent customer service.Always get my car from them. Very pleased.

D. C.

It was a great experience working with this company. They have been nice and also very professional. We as a company recommend these guys if you want a quick and efficient job on your car.

S. B.

I broke down on a visit to Norwich and staff were very helpful arranging a prompt recovery and fitting my warranty repair in as an emergency so I could return home within a couple of days. My only criticism is phone messages i left weren't responded to very promptly.

J. G.

Brilliant customer service and an all round stress free car purchasing experience. A big thank you to Duff Morgan (and in particular Aaron) for everything.

C. O.

Over the last couple of weeks I have visited Citroen dealer in Norwich norfolk , Duff morgan . looking for around for a new car or nearly new used . looking for a pacific model and colour . I met a salesman called Mr Samuel Green . I have to say this guy is absolutely amazing . he welcomed me into the branch offered me a drink and listen to my requirements , We walked around all the cars outside and spoke about the different options , nothing was too much of a problem for him . I really liked his attitude towards the me and other customers , Mr Green genuinely cared about what was best for my needs and what I was looking for . honestly it's definitely the best policy and it showed in this case . fortunately on this occasion the car I was looking for they didn't have at this branch as I was looking for a small car with an automatic gearbox which is really rare to come across these days but if it wasn't for that I would definitely purchasing a car from him and maybe in the near future if one was to come up . never Say Never is my motto . I would like to wish mr Green all the best , you really do your job well customers should be queueing up for you .. many thanks Great service and hopefully we will meet again ..

K. C.

Had a service on my citroen c1 cleaned my car inside and out . Serviced it on Saturday and lent me a car. All good until I got the bill . Way to expensive. They tried to justify the bill because there were a main dealer. My 2012 xf jag was served at jag main dealer cleand in and out on Saturday for £45 more .c1 -jag won't go back.

j. r.

Service Department very obliging

A. H.

Have purchased 2 vans from Duff,both times was a stress free process and the service department are good as well.

L. A.

Went for a test drive of a C4 Picasso, staff were more than helpful in answering all my questions and offered free tea or coffee. Good service.

I. L.

Excellent, welcoming and professional is the way I would describe the staff and the service they provided. Thank you and nice extra was the complimentary wash of the van.

A. W.

Excellent service. Car was mot and fully serviced in 3 hrs. Helpful service advisor. Received a video of checks

M. W.

Great customer service, staff Always helpful. Thank you.

S. S.

Perfect customer service, they couldn't be more helpful.

P. K.

Pleasant staff at reception, Service carried out well and quickly, the customer waiting area was slightly cramped , but comfortable.

M. E.

Very helpful parts department. Be careful with opening hours. Parts department closes earlier than car sales.

E. S.

As a Citroen fan, I have bought 3 cars from Duff Morgan, soon to buy a 4th. The salesmen are all very friendly, patient and not pushy.

C. V.

Really helpful, especially Andrew. Would defibtely recommend for buying a car 👍👍👍

S. H.

Excellent service had Pease of mind that car was in good hands

L. P.

Very impressed with daft Morgan

E. F.

Brilliant service good price for service and repair you car.

J. S.

Great customer service , only problem is limited parking

E. C.

Very good service ,on time ,friendly staff nothing any bother and good manners means a lot

A. F.

Very polite staff. Time estimate was correct so wasn't waiting long.

J. C.

Fantastic service from Tracey today. Thank you so much for your help.

G. C.

sales team was good.very clean and good selection of cars.

T. W.

Have a faulty USB now doing there best to repair this has been going on for over a year have new staff now

D. W.

Polite and courteous service. A hard working team in difficult times still providing a good service

D. B.

A little expensive but excellent service and after service. I have my car booked in for mot

J. M.

Brilliant! Extremely helpful sales and service staff

D. W.

Car services and mot and purchase, best Citroen dealer and will always use

J. B.

Great Service, Simon Youd is a pleasure to deal with.

s. j.

There that good I brought a car,good fast service.

P. F.

Good range of cars, friendly service.

D. E.

Good Services

A. C.

Friendly staff and overall a good service.

G. V.

If you need a van see simon.he has looked after us well.

S. P.

Excellent service as always, staff friendly and efficient.😊

J. M.

Very happy with service I received. I ordered a part and they text me when ready to pick part up. The lady in the stores was very helpful and polite.

S. C.

Excellent service as always

J. s.

Friendly staff and very efficient service.

J. H.

Great service, good customer service, good price.

t. j.

Best for Citroen David Pratt best sales person.

T. P.

Friendly service but very expensive

C. D. C.

Always very helpful and do a great job

D. C.

Gd very helpful dont need to say anything else

b. p.

Car went wrong on way home after having repaires

A. G.

Surprised they don't sell the DS range

H. N.

So fast, caring staff.

A. H.

Friendly and helpful staff. Excellent work on my car as usual. Courtesy vehicle supplied as required for full length of repairs. Only downside no waiting area at present due to Covid - 19 restrictions.

J. S.

Busy bodyshop for those car accident repairs.

S. C.

Always more than helpful 10/10

C. G.

Professional and great service!

J. W.

Good service as always...

J. K.

Great people 👏

J. B.

Courteous efficient Citröen franchise

K. H.

The best

R. B.

Good service

A. J. F.

Polite and helpful

W. N.

Good polite service

t.

Bought my new C5 Crosser from David in sales. Great car and very pleased with the whole transaction. One very happy customer.

C. N.

Fantastic service & friendly

M. B.

Nice attention and cars.

H. W.

Great staff.

H. N.

Norwich's Citroen dealer

P. W.

Mot really good

D. D.

Excellent as always

S. A.

Very efficient

J. B.

J. V.

R. S.

K. M.

This place cannot be faulted for customer service, quality of work, pricing or convenience. I had travelled from Northampton and noticed an issue with my brakes. When I was offered the opportunity to get the problem sorted the very next day, I was incredibly surprised and grateful. The work was done within the day. I was fully informed about the situation and advised on pricing beforehand. Work, service and communication are all well above the standard. Thank you. *****

C. “. S.

A. M.

A. D.

J. T.

D. G.

G. S.

A. G.

C. M.

D. B.

S. N.

M. E.

Very helpful staff in the parts department. Needed to take the trim off to be able to find which kind of switch I need in the tailgate. They told me which trim clips are reusable and which break when trim removed. Only sold me the bits really needed, and even offered a cheaper alternative which fits just as well.

S. S.

A. A. G.

S. L.

I. M.

k. b.

So please with garage took out a 5 year service plan

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