Reviews of Inchcape Land Rover Norwich. (Car Dealer) in Norwich (Norfolk).

Inchcape Land Rover Norwich

571 Reviews

324 Comments

Car dealer

Land Rover dealer

Cromer Rd, Norwich NR6 6NA, United Kingdom

Description

Information of Inchcape Land Rover Norwich, Car dealer in Norwich (Norfolk)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Inchcape Land Rover Norwich

Popular times

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Reviews of Inchcape Land Rover Norwich

H. R.

Absolutely fantastic customer service nothing was to much trouble. Very pleased with all my aspects of dealing and buying from Land Rover Norwich. Alex was amazing and we would highly recommend other customers to buy from Land Rover Norwich .

K. R.

Very good service, kept up to date regularly. No hard selling of additional products - explained additional warranty which we did take out. A very smooth transaction. Ella was great and we would definitely buy again from Inchcape @ Norwich

R. W.

Alex Moir was great. Made my wife and I feel comfortable, didn’t pressure us into a decision, and was very helpful with all our requests. Both this and the quality of the car made us choose our Velar.

J. H.

As soon as I arrived was met with the up most courtesy from reception who was very polite. Went to service department whoi delt with My issue very promptly very highly recommended,I have since then purchased anther range rover and I will certainly be taking it to them.

S. A.

Really good customer service went the extra mile when my taxi didn’t turn up to take me to court for my first day on jury duty and personally drive me there Rob on service desk spent extra time doing through bits in my vehicle and also put a bag of free Landrover sweets in my car in case I had had a bad day in court. So very thoughtful amazing service. Car was cleaned to a very high standard like a brand new car again when I got it back

S. P.

Bought a Range Rover Evoque from the lovely Ella at Inchcape Land Rover Norwich. Great services provide by all the team, polite and very helpful.

R. T.

Following my breakdown the service team especially Rob Bennett were exceptional they got me back on the road and completed repairs extremely quickly The customer service received made the all the difference Happy Xmas

R. J.

Nick and Darren were consummate professionals - knowledgeable, courteous and helpful; a real pleasure to deal with. Deborah and Richard Jackson.

M. H.

The staff were very helpful and kept me informed, which is all anyone can ask for

J. B.

Excellent service from the team at Norwich Land Rover, they were well prepared for my visit and confirmed everything that my vehicle was booked in for and kept me updated at regular intervals. My car was cleaned on collection and everything that was done was explained in great deatail. Excellent service as always, the only critiscism I have is having to book in through a contact centre who don't know me, my car and my needs.

D. L.

On the 26th November, my elderly mother had a flat tyre which she could not change herself, she was stranded In the middle of nowhere, in the cold and with no phone etc. One of your employees, Miles, stopped to assist her. He lent her his telephone so she could call myself, I then spoke to miles who assured me he would look after my mother. He let her sit in his vehicle with the heating on while he changed her wheel at the side of the road. I can't thank this gentleman enough for his efforts. Please could you thank him for us.

c. l.

I ordered a set of mats they were delivered quickly but one of the set was wrong, I contacted Inchcape with the problem and Louise Mayhew sent out a replacement straight away, once this arrived she checked it was correct before getting the other mat collected straight away, the whole experience was very pleasant and efficient. One of the best aftercare services I’ve come across in a long while.

M. P.

My wife and I have purchased many cars, ranging from mid-market to premium brands. Buying from Sam Pullin was the best experience we have ever had. Our test drive was really well organised. He kept in touch, provided all the information requested clearly and positively. He offered all options and at no stage was he pushy. We did not feel were being ‘sold’ a car as Sam has a very natural approach. We were given time to consider our options and to ask as many questions as we felt were necessary. Sam came back quickly with the all the answers. Great approach to your job Sam… You will go far!!

D. L.

Trouble free visit, it would have helped if a Freelander tyre was held in stock for replacement due to MOT failure though. It is not a current model but it is still a LandRover vehicle.

M. G.

I had a car issue whilst on holiday in Norfolk. The garage were very helpful, the loss of one star is due to the fact that there were no courtesy cars available and I could have needed to spend all day at the dealership.

R. T.

Following my breakdown the service team especially Rob Bennett were exceptional they got me back on the road and completed repairs extremely quickly The customer service received made the all the difference Happy Xmas

S. P.

Recently collected my new car from Nick Hawkins. He done everything to retain my business and kept me informed throughout. The dealership was friendly, professional and easy to do business with. I had the opportunity to meet several members of the team. All the way through from the receptionist, sales team and management. They were all very accommodating and welcoming. Would highly recommend!

D. S.

Dealing with Ella was seamlessly straightforward, from initial enquiry, reserving the car online, visiting the showroom and having the car delivered to my home address. There was a small issue with a wheel repair that hadn't been done when delivered but this was quickly resolved without any fuss. I would definitely recommend Inchcape and am delighted with car.

C. B.

I have been a Land Rover customer since 2012. The guys at Norwich were very helpful when I expressed an interest in one of their stock vehicles and they made the whole process as painless as possible. I was very impressed with the service given before, after and during my purchase.

R. A.

Great company! I found an approved used Evoque online and contacted Keith Richardson, he sent a cool little film of the car. We spoke on the phone and within a few minutes he had given me an excellent part-exchange price on my disco sport. We did the deal straight away and I picked up the car three days later. All very straightforward, finance sorted easily and car in showroom condition. Worth the 5hr trip from Gloucestershire to Norwich as the Inchcape offered great value and service!

M. B.

Pure class, couldn't expect any less,the staff extremely polite and helpful expecting arrogance to some degree, yet was greeted very well. A real pleasure, what can l say about the landrovers on display!!!! One can only dream

M. M.

A new customer of Inchcape Norwich have found them to be very helpful during my first couple of visits, in particular Louise Mayhew in the parts department, who went that extra mile to locate a part for me.

S. S.

Blake was fabulous! He assisted my partner with the purchase of his Jaguar and was amazing, so I knew exactly who I wanted to deal with when buying my range rover. He went above and beyond, bringing the vehicle I had my heart set on from a different dealership. Super friendly and helpful and made the purchase of a new car in the middle of a pandemic seamless. Thank you Blake and all at Inchape for excellent service. Would definitely recommend.

R. J.

Nick and Darren were consummate professionals - knowledgeable, courteous and helpful; a real pleasure to deal with. Deborah and Richard Jackson.

T. P.

- Long, but very honest and unpaid review - (I never leave reviews and they are not offering any incentive for people to leave these reviews but I really feel I need to share my experience at Norwich Inchcape) If you are looking for a Land / Range Rover - I highly recommend The Norwich Inchcape weather your buying used (like me) or brand new. My car is used 'approved' and yet my experience was made to feel like I was buying brand new. Samuel Patrick has just helped me find my absolute dream car! I was so anxious about buying a car on my own but I genuinely have felt like I've had a friend helping me throughout this process. The experience was so personal from Sam it was truly the definition of five star treatment. (See my photos below) Being a young female buying a car can be extremely daunting on your own, however my mind has been completely reassured buying from inchcape Norwich that my car is safe, has been through rigorous testing, and is of the highest quality and that the staff are honest, upfront and transparent in every aspect. I will be the first to admit I am a fussy and impatient customer and Sam has gone above and beyond for me. He found and sourced the exact model in the exact colour scheme, spec, transmission and extras that I have been looking for on my own for over 6 months. Honestly, nothing was too much trouble and no questions too silly for Sam and the communication with him was superb throughout the whole process. I was given the opportunity to come in and inspect the car with Sam once it was at the Norwich branch before completing the purchase and was able to say what I wanted doing; I asked for the calipers to be painted black to match the alloys and this was done at absolutely no charge ready for when I picked it up. Sam also, very honestly, pointed out some minor paint chips which I might not have noticed on the bumper which he made sure where back to brand new condition ready for pick up also. The car looks brand new. All of the staff were so friendly and made me feel completely comfortable and not pressured at all, with absolutely no 'sales man tactics', no chasing up and absolutely no pressuring into taking out finance / PCP or leasing like I have received at other car dealerships. I traded my old car in and this process was very easy also, I was offered a quote after they did a quick look around it and the price they honoured was very competitive (they beat 'we buy any car' by over a few hundred pounds.) Sam really helped me with every tiny detail that you could think of; from setting up a direct debit to tax the car for me (this was my preferred way to do it), setting up my iphone to connect to the car bluetooth and explaining every single function / button on the car believe it or not even how to change the radio station - I've never had a car with a digital display screen, and also explained the handbreak and the automatic gears to me (my first automatic car) he was very patient and did not rush any aspect of this process for me. The whole experience from start to finish was just flawless and I cannot find a single fault, everything has far exceeded my expectations tenfold. When I collected my car Sam had gone to the extra effort of putting a huge bow on the car like in the movies! And my boot was filled with flowers (thank you also to Ruth who works in the warranty dept) I was blown away, I am just beyond grateful. I'd highly advise anyone visiting inchcape Norwich to ask for Sam Patrick if you want to feel like royalty too :)

M. S.

Sam Pullin was helpful and responsive throughout the transaction. I loved the personalised videos of the car, which really helped in making the decision to buy from Inchcape. The car was in super condition and Sam explained all the different features taking all the time I needed. He also helped me secure a great deal on the car, accessories and trade-in. 5x stars well earned!

S. F.

Excellent service from start to finish. Johnathan Hudson made us welcome and was extremely helpful throughout our test drive and sale completion. The vehicle was presented to us on collection in outstanding condition. I would thoroughly recommend Inchcape to any perspective Land Rover buyers.

C. P.

Picking up a new Evoque March 1st, actually travelling 136 miles from Burton Upon Trent, spoke to Sam Pullin several weeks ago before I sold my car privately. He amazed me with his knowledge about the product he is selling, explaining about the new faster screens that I had done research on also. His enthusiasm for the product really came over in his telephone conversation. When I contacted him again 1 week later he sourced the car I wanted and with conversations with the Sales Manager achieved a great deal. Looking forward to meeting Sam and the other staff, hopefully my car will be as good as the video.

R. J.

Great service and communication from Nick Hawkins, despite the restrictions. He made us feel like we were buying a new car and the business was important and appreciated. This is the 3rd vehicle we have bought from Nick.

A. G.

Very good service, would have been 5 stars if delay on booking a slot was less than the number of weeks it took, although appreciate COVID may have impacted work schedules.

M. W.

Good service from Jonathan Hudson, we travelled from Staffordshire as the car fit out bill. He was helpful without being pushy or overpowering, despite 2 other people wanting to view the car. We were allowed plenty of time and all questions answered. When we decided to buy, delivery to Staffordshire when ready was offered which we accepted. We had a hiccup with money between accounts, which delayed delivery but this was all dealt with professionally. The delivery driver still brought the car 5 days later despite been on holiday that week. Whilst a contract driver, he was excellent, polite and helpful. He deserved 5 stars on his own. Thank you.

J. L.

Excellent service, very professional & called me to let me know about a small delay which was no problem at all. Appreciate Land Rover Norwich taking the time to look at my Range Rover sport Thanks again

t. o.

Great service from Blake..... purchased my evoque through your click and collect option. Blake kept in touch with me constantly and sent me picture updates. A very smooth process. Thank you to Blake.

K. B.

Superb service from Sam in sales. So friendly and helpful. Very prompt in answering my queries and providing information. Extremely professional service. Compared to my dealings at other car dealerships, Sam made Inchcape very easy to do business with.

P. R.

Ok here’s my thoughts having purchased a £47k Range Rover from you. After test drive we pointed out that the fridge was dirty and that there were the previous owners private documents left in door compartment. When the car was delivered these had not been addressed. Within 24 hours of delivery the windscreen washer warning light came on and I had to put 5 litres of fluid in the car, plus the passenger windscreen wiper is defective and obviously hadn’t been replaced. Now when one buys a car of this value from a reputable dealer you do expect that these issues have been addressed prior to delivery, disappointing to say the least.

W. A.

We had an excellent experience on our recent Discovery service. From Sarah who took our booking, through to Kez who welcomed us with a smile we couldn’t have asked for more. Rob kept us updated and informed throughout so we were delighted by the whole experience. Thank you Land Rover.

G. A.

We recently bought a Land Rover Discovery from Inchcape Norwich, we found the service we received from initial enquiry through to collecting our shiny new car was excellent, great teamwork from all concerned but a special mention to Jonny Hudson who looked after us and made sure we got the right vehicle for our 2 large dogs ! Excellent work Jonny and team, we love our car.

D. S. C.

Bought my first Land Rover Discovery Sport from Inchcape after Jonathan attended to me. I have never been more relaxed or have all my questions answered sincerely by a car sale person. He even attended to my concerns after the sale. I will always recommend him to anyone who is interested in buying a car from Inchcape. Davis

C. C.

Reserved car online. (like that). Salesman and finance staff were friendly and professional, quickly responded to my requirements and did not try to oversell options that I was not interested in. (something that I find very off-putting). Given that on this occasion I was not buying one of the more expensive vehicles on offer, I never felt that I was not being treated any different to any other customer. Hoping aftersales service will be equally as good if needed.

E. A.

All fine but front windscreen inside was cleaned with dirty rag leaving stains that in the low sun at this time of year so one can hardly see out of it. To be asked to pay £150 for investigation for a power steering noise which I told them what it was and you gave me a new steering rack 2 1/2 years ago is outrageous. No mention that this charge would be deducted if the job was approved.

L. S.

Our salesman Mr Johnny Hudson gave us a very professional service. He kept us informed throughout and has excellent after sales care. We highly recommend him.

M. W.

Awesome experience with Inchcape Norwich. The salesman Sam Pullin was awesome. Not only did he find me the car I wanted but he sent me a personalized video of it. I love the car and I would definitely recommend Sam

C. E.

Main Land Rover dealer in Norfolk, efficient servicing and parts with a friendly and courteous attitude.

E. B.

Bought a vehicle during lockdown and had a wonderful experience collecting Safely through a contactless collect service. I dealt with Jonny who was brilliant - he sent me videos of the car prior to purchase and kept me upto date on the whole process. Car was immaculate upon collection and drives beautifully - very happy customer!

M. K.

From the moment I walked into the showroom I received a warm welcome from the lady at the reception desk. I was introduced to Jasmine Jermy who provided excellent service. It was miles better than any previous experience. And I say this even though I have had some excellent service in the past when buying cars. She was friendly and professional. Her knowledge, behaviour and character were exemplary. She was extremely polite and regularly kept me updated with regards to the purchase of the Range Rover Velar. She arranged a test drive and went out of her way to ensure that we were able to collect the car on a day that was convenient for us. She even sent me an introductory video of the car. We are very lucky that she was the person that we did business with. All the other members of staff that I came across were very helpful, polite and friendly. I must mention that the staff members I met were all very friendly and helpful. Thank you very much Jasmine. You are a credit to your company.

M. D.

Chiara was brilliant: attentive and helpful throughout. We had some concerns about buying and not getting a chance to see the car first but Chiara addressed these concerns and helped provide a solution to the satnav problem. The process at Inchcape was slick and largely painless. Thank you.

T. E.

I've just picked up a new car from Nick @ Land Rover. The service from him was exceptional, from our first meeting with him, right through to collection. He was very helpful and informative throughout and a pleasure to deal with, he even provided us with a video clip of the car as it was being prepared for collection. A nice touch. He patiently sat and explained all the techy controls and passed on useful hints and tips. Very happy with the service we received.

m. c.

I purchased a new RR sport HST on 9/9/19. My sales executive, Mr. Darren Williamson was excellent. His knowledge and commitment to the product is excellent & was able to understand my requirements. His communication on the progress of sales was great I would like to thank Darren and all the other staff involved in my purchase. They all did an excellent job. And, the car is great, well prepared, leading to a perfect hand over This was the eighth RR I have purchased through Darren

B. B.

I recently spoke to the parts department and was served by Ashley, he was a pleasure to deal with and very knowledgeable. Outstanding service as usual from inchcape parts Norwich. Brilliant team in the parts department.

J. K.

Just like to say a massive thank you to Rob the service advisor and Adam the tech looked after me superbly. Its not very often you can leave your pride and joy for work with zero worrys but Rob looked after my job and kept me updated at every stage very happy with the service in these hard times

A. C.

We could not have been more satisfied with our experience. Our Sales person, Ella Billig, was extremely helpful, thorough and professional. She quickly sourced us a vehicle that met our exact requirements, and made sure everything went ahead smoothly. When we collected the vehicle she gave us a very thorough and helpful introduction to the car, and we could not have been happier with her customer service and professionalism. Thanks again!

S. R.

Just purchased a Range Rover Sport and dealt with Darren Williamson in sales. Great service, friendly and knowledgeable and helpful. All paperwork was straight forward and the car was ready as promised. I’d gladly recommend both Land Rover Norwich and Darren to my friends - and also not hesitate in going back in 3 years for another! Finally - best compliment about the car came from my daughters- ‘there’s so many places to hide LOL dolls!’

L. B.

Just picked up my lovely new car from Johnny at Inchcape Norwich Land Rover , I’m totally blown away by the service we received , nothing was to much trouble , the car is polished and all the work that had to be done was done to a high standard , from start to finish I couldn’t fault a thing . The friendly receptionists , happy and professional salesman Johnny and even a friendly welcome from Mark a manager and a handshake when collecting the car . To top it all they send you a video of you driving off in your new car , such a lovely touch , thank you all very much xx

L. S.

The workshop kept us well informed about the MOT and the necessary work that was to be undertaken to get our car through its first MOT I liked the video showing me the said work. The staff were polite and helpful at all times

B. M.

Our experience with Land Rover Norwich overall was extremely positive, Ella our Sales Rep helped us find not only the car we wanted, but also within the budget allocated and to the desired specification. The experience was pleasant from start to finish. I would recommend upon your visit that you ask for Ella to help you during the car finding process.

H. R.

We bought our first Evoque recently and received a very good service. Ella was our sales girl, she was professional, had good product knowledge, was eager to please and very helpful. She searched online and found us a car which had added extras which were exactly what we wanted. She kept us informed at all times, ensuring the process was done smoothly. Very happy with the car😊

R. S.

My wife purchased a RR Velar from the team and I must say how impressed we were with the professional service we received. The car was ready for us on arrival and after a test drive we purchased the vehicle. Ella Billig, our salesperson was very knowledgeable and provided excellent support during the whole sales process, as did Keith. Thanks to the team, the experience was a very pleasant experience.

f. g.

Have been dealing with them for many years and have always had great service from caring friendly staff. They are always able to book service and a loan car on a day that suits me. I have always dealt with Nigel and and Mathew Lockwood in sales who I have always found very helpful and knowledgeable of the vehicles and almost make spending money a pleasure. The only gripe I have had is it is sometimes difficult to get through to the service department, however I believe they have taken on extra staff so that problem should not arise in the future.

c. m.

Rob in service was superb - very helpful, great communication and explained everything well well when the bar/rack was fitted. The only problem ,once again, was the team who book in the appointment assume a two hour slot is adequate so I say I'll wait. For a second time two hours was totally inadequate so Rob had to book me a cab home and a return the following morning. but the service and work were excellent.

D. P.

We visited on a Sunday the Receptionist we met couldn't have been nicer or more helpful. We then had an appointment with Darren Williamson, who was as equally helpful and like the Receptionist prepared to go the extra mile, in making sure everything was as we would want it. Very impressed all round and have already told others of the good services received.

S. T.

Excellent service from Jonny during these very difficult times. He was extremely knowledgeable and made the experience so seamless. He kept us informed at every stage and we felt very valued as a customer. And best of all we love the car.Thankyou

J. T.

My visit was to collect my new car. All went smoothly but I regret that due to Covid regulations the normal thorough handover was not possible. John Torbitt

L. C.

Having decided I could finally get the car of my dreams I purchased a used Range Rover Evoque from Hunters Land Rover in Norwich and from going into the show room to collecting my car four days later the experience couldn't have been better. The salesman Jonathan Hudson made things as easy as possible and treated me brilliantly all the way through the process, my husband was so impressed he purchased another one a few days later. I am now looking forward to hassle free years of motoring as all my servicing needs have been incorporated into my financial plan for the duration of the agreement. A five star service all the way, thank you.

J. A.

We have just picked up our new Evoque from Nick Hawkins. The whole process of changing cars was a pleasure from start to finish.All the boring paperwork was handled efficiently and, as much as possible, behind the scenes. The decision about which model to buy and colour scheme to choose, was made much easier by Nick's expert knowledge and advice. the handover of the new car was the icing on the cake with time spent in explaining the features of the new car. Excellent service.

r. w.

Ordered parts for my Land Rover Discovery yesterday, as always excellent service from the parts guys, my order was handled by Louise, who was very helpful. She not only handled my query very professionally, she even took the time to call me when my part arrived, once again thank you Louise, Adam and Mick, great service.

P. B.

Everything worked like clockwork. I arrived at the appointed time and Rob Bennet immediately attended to me in a very friendly manner. A loan car was arranged and time taken to explain the controls. I received a phone call saying the service had been completed and the car was returned beautifully cleaned. Many thanks for an excellent service.

J. G.

Fantastic service from Jonny and the team at Norwich, did everything he promised and more and certainly went the extra mile. As I live120+ miles away we did a lot of the negotiating on the phone first, Jonny was very honest and I felt completely happy that the trip to see the car wouldn't be a disappointment. I was delighted to get the deal done and purchase from them. They even delivered the car to me a few days later and Andrew the driver was fantastic too! He wouldn't leave until I was completely happy and that we had gone through all the features, we even went out for a spin to make sure. First class experience from start to finish and I can't recommend them highly enough.

D. P.

Despite booking over a month ahead I had difficulty finding an appointment. The car was collected and returned by a really helpful and friendly driver. The car had been half washed (the roof was untouched and the car had a dirty band above the windscreen and all the way back). The inside had not been vacuumed. Despite notifying of a door solenoid issue when I booked, the part was not in stock so I will have to go back to get the issue repaired. Actual service seems fine and completed in a timely manner.

B. S.

The visit to have an oil and filter change was well coordinated and prompt, social distancing and sanitising was followed at all times. The problem was trying to book the vehicle in for an MOT and oil change, one minute I could have a booking slot on the 13th or 14th August, the next I could not book in until 28th August, by which time my MOT was out of date so had to get that done locally,

M. L.

If anyone is thinking of buying a Range Rover in Norwich, please go and see Chiara Salter, she is amazing. She isn’t pushy but informative, helpful and such a lovely person. I’d like to thank her for all her help. I’ve lived in Norwich for 23 years and never bought a car from here because every dealership I’ve used have been awful but well done Land Rover you have got the most amazing staff.

A. M.

Just picked up my new Range Rover Sport from Nick Hawkins at Inchcape Land Rover Norwich. As always Nick was very professional, courteous and very knowledgeable about the cars and the deals. It’s the first time we’ve ever bought a car without a trade in and Nick worked wonders to get us a deal to fit our budget. Well done Nick. We have bought so many cars from Nick that I’ve almost lost count. I have no idea what we’d do if he was no longer there? So far, very happy with the car, the paperwork was painless and the whole experience today was first rate. Thank you to all involved.

H. D.

Best car buying experience ever. Cannot praise Darren Williamson highly enough. Professional, efficient service. Patient with a first time automatic gearbox driver and able to answer what must have seemed like an endless stream of questions about the car and the brand. Absolutely thrilled with my purchase.

C. F.

Would highly recommend Inchcape Land Rover Norwich! I dealt with Jonny Hudson throughout the entire process, from my first enquiry online to handing over the keys! He was very professional, knowledgeable & helpful. Very pleased with my purchase of the Discovery Sport! Would definitely purchase from here again.

D. P.

Absolutely fantastic service. From first contact to after care, first class. I would recommend the Norwich Land Rover team to anyone and especially Jonny Hudson, whose knowledge, attentiveness and responsiveness was exceptional. Don’t hesitate, give them a call.

E. J.

I have been dealing with Louise there in the parts department regarding a part I ordered incorrectly and she has been honestly one of the best people I have dealt with for anything customer service related in a long time. Her customer service has been second to none and she has been so efficient, same day, within the hour with responding to my emails, giving me really helpful information and has gone the extra mile to get my issue sorted out within rapid time. I have been really impressed with her service and there isn't many people when it comes to customer service and their attitude and approach who leave you with such an impressive opinion. Her customer excellence should always be recognised and they are very lucky to have such a member of staff there.

A. E.

My experience of dealing with Jonny Hudson at Inchcape Land Rover was excellent. Jonny listened to my needs and then matched them with a car that had all the things I requested at a price I liked. The handover was thorough and he checked after a few days that I was still happy with my choice. Since purchasing the car his after sales service has been exemplary and quickly answering any questions that I have had. I would certainly recommend Jonny and appreciate the service he has given and I love my car. Thank You.

N. R.

I recently purchased a gift from this store and the customer service received from Louise in the parts department was impeccable. The item shipped out was incorrect and Louise responded in an impressively quick time, eager to sort out the error. Very professional, great service, will definitely shop here again.

S. M.

Great customer service ( Jonny, Sale exhaustive ) he is awesome. Friendly ,able to answer so many questions, so patient ( specially with fussy driver like me .) I did contact Range Rover dealership in Norwich seeking for advice while I was planning to buy Range Rover evoque, they're to many and I was confused. Johnny was brilliant gave the top advice.. Then I decided to meet him at the work place Range rover dealership in Norwich. He was very welcoming along with his Manager Kieth . I decided to buy my range rover at the same time I met them. Unbelievable offers and great deals , highly recommend. I wish I can give them 100 stars instead of only 5 stars.

B. H.

We bought our Discovery Sport last month with help from Chiara. She provided great customer service and was very helpful in finding the right car and choosing payment options; she made sure all our questions were answered. She was also very accommodating to set up appointments that worked well for us and followed up after our purschase to make sure everything was going well with the car.

E. L.

There was a mix up with a small order I placed. Louise Mayhew in the Parts Department got in touch and very quickly solved the problem, not only despatching the item I had bought, but also allowing me to keep the item that had accidentally been sent! I thanked her for this and the item arrived the next day along with x 4 tickets to the Land Rover Show! Very impressive service thank you!

M. D.

I contacted the dealership regarding an approved used Discovery for my husband. Right from the first point of contact, the initial phone enquiry, this being so important for any business, and right through the process that followed, the service we received was second to none. This was provided by our salesman Jonny Hudson, who definitely went that extra mile for us. We travelled 180 miles to view the stunning Land Rover, which my husband knew when he saw it was the one for him. When we arrived Jonny made us feel so at ease, with his lovely disposition, and kindness. We felt so valued. He is a credit to the company. The whole experience was so nice, we've even recommended our brother in law to use Jonny, should he decide to change his vehicle., despite the distance. Would highly recommend anyone looking at buying an approved used Land Rover to use Inchcape Norwich.

K. Y.

We have purchased many vehicles from Land Rover Norwich now and I can not recommend enough the professionalism and discretion showed by the group, namely Kieth Richardson. I would highly recommend the group, and especially Kieth to anyone who is looking for superb service with their next car.

A. H.

All the staff I dealt with at Inchcape (Chiara and Nathan) were friendly and helpful. They brought the car down from another Inchcape dealer in York to get me a car that was a really good match for what I was looking for and I feel positive about the overall deal. There were times where I had to initiate contact more often than I anticipated. This was down in the main to Inchcape having a sales event which I appreciate was busier than expected. I hope to have a great ongoing relationship with Inchcape for servicing. One thing they are currently looking into is the service warning light came on when I drove the car home which was a bit of a worry! Tyre pressure on one of the wheels was down but I got that sorted at a tyre company nearby.

A. J.

Just purchased our first Land Rover 'Evoque' and we are extremely happy with it. My husband and i can not fault the outstanding service given to us by Jonny Hudson and Melissa Jordan. The communication between us was excellent and very efficient which enabled us to exchange our old car easily and drive away in the new car with confidence. We are very keen to continue using the Norwich branch for any services and maintenance. Thank you so much Jonny & Melissa - all the Best Amy & Gavin

L. B.

Have just purchased my first vehicle from Inchcape. Thanks Daniel Mackay. From the time you met me on the forecourt to handover your customer care was great. You have been professional, polite and very very patient. A credit to the company.

M. G.

Simply can't fault the service, After Mark's initial helpful advice we were passed on to Johnny who was extremely helpful, easy to talk to, very friendly, nothing was too much trouble, very informative indeed. simply a pleasure to deal with and we feel that we left the forecourt with the peace of mind that the aftersales service will be equally good and reassuring.

M. H.

The staff were very helpful and kept me informed, which is all anyone can ask for

t. h.

i deal with a fleet of 10 cars , and use dealers all the time. after a lot of bad experiences recently with different main dealers i used Norwich Land Rover via Jonny the sales rep, and this time for the first time in a long time everything was done without a hitch, no excuses , nothing became a problem even if i was asking for extra facilities. The best service we all deserve to get !! if you read this review, trust me you wont be dissapointed.

B. L.

This review is about people, the staff, not the company or the manufacturer. The service team are excellent. The product may have some issues, sales may not be as enthusiastic as everybody would like, but our cars have been well maintained and front of house service team have been really helpful and tried their best in spite of circumstances beyond their pay grade or control. Daisy should be rewarded for her can do approach.

A. D.

I am not in the habit of writing reviews but the quality of service I received from Jonny Hudson at Inchcape Land rover was second to none. The whole experience of visiting this showroom was definitely worthy of 5 stars. Very friendly and professional staff, clean warm and inviting with refreshments being offered on arrival. Thanks again for the great service.

J. H.

The whole experience at Range Rover Norwich was fantastic! Not only do they make you feel very comfortable and at ease , but their knowledge about the vehicles they are selling is second to none. The cars offered are amazing leaving you more than ecstatic with your choice. Jonny was exceptional and made our experience extra special. Could not be more helpful and a nicer guy, if you are going into Range Rover Norwich, ask to speak to Jonny 😁 whole experience from information, test drive, refurbishment and pick up was a pleasure. 10 out of 10 !

T. W.

I have been with Hunters, Norwich for...yonks! & the service is always excellent. I was apprehensive as my usual person is no longer with the company. We had a great rapport & he understood exactly what I needed. I was extremely relieved that the service I received from both Dean & Keith was just as good. In fact they both surpassed my expectations. They listened to my requirements & acted accordingly. Such a relief. Thank you (oh & Miles too!)

D. C.

My wife had a slow puncture in her Disco Sport on the way to Norwich and pulled into LR as the tyre pressure was very low. Needing assistance and needing to make an appointment in the city, Dean Watkins took over immediately offering great help & support. Taking the vehicle off to be checked over and supplying a Taxi FOC into the city centre to make the personal appointment was a great gesture. Another taxi arranged for pick up and then a courtesy vehicle home whilst a replacement tyre was sourced was also supplied. All this help and service was really appreciated. Thanks Dean and the Norwich team for your support.

C. C.

Excellent and effortless experience from start to finish. We had the pleasure of doing business with Nick Hawkins, who was knowledgable and attentive. He took the time to ensure he knew exactly what we wanted and in which spec before finding the perfect car for us. The only box that wasn't ticked was the colour of the roof (we ideally wanted it to be black). We picked our new car up today within 1 week of first walking into the showroom, in which time Nick and the team, had been able to have the car fully prepared including a roof re-spray in black! I would highly recommend Inchcape Landrover Norwich.

J. S.

I have been dealing with Inchcape parts dept now for several years, always get great service from them. Andy Perkins gave me a lot of help and support with a couple of particularly complicated orders recently. The help i received was prompt and very efficient which made my job so much easier. Thanks Andy for all your help. Could not recommend them more highly.

S. M.

We have dealt with Norwich Land Rover for many years and I can honestly say they are one of our best suppliers. Mick Deards and Andy Perkins always ensure we get what we need, when we need it, often putting themselves out massively. This is the sort of service you need when you are a small business, and so unusual to find such great personal service from a large business. A big thank you to the Parts Department for outstanding customer service.

H. O.

Highly recommended. Extremely helpful from start to finish and by no means pushy. Karl helped us find the perfect car as there were certainly colours/features that we wanted. Very happy customer with the car we have always wanted.

M. S.

Superb experience. Nick Hawkins was our sales executive and he really looked after us. Very knowledgeable, friendly and went the extra mile. Highly recommend.

J. W.

I'm a regular customer at Inchcape Land Rover Norwich and felt I should offer a word of praise for the Parts department. The staff are all excellent, in particular Andy Perkins and Mick Deards, both of whose product knowledge is second to none, while their customer service is also outstanding. Virtually all parts that are ordered arrive next day, and, as you'd expect, are always genuine Land Rover parts. I strongly recommend that any Land Rover owner who wants to keep their vehicle running as good as the day it left the factory should order their parts from these guys: there's no need to shop anywhere else.

K. L.

Having adopted Inchcape Norwich to maintain and service my recently acquired RRS, I must say how delighted I have been over this last year. In particular, Robert Bennett has been an excellent contact with both his knowledge of my vehicle and his “front of house” courteousness. Thanks also to the technicians who sorted the few issues I have experienced. Great service all round!

S. J.

Louise Mayhew provided excellent service and informed me that the product had been posted and would be with me within days. Unfortunately, it didn't arrive but as soon as I informed her she despatched another immediately. I received it two days later. Exceptional service, thanks Louise. Certainly a highly recommended Land Rover dealer who I shall use again.

N. C.

Absolutely hassle free service. Fantastic. Can’t thank them enough. Ordered a part off eBay, then realised I had ordered the wrong side. Left a message on eBay and a lady called Louise, from parts, took over. Got me another one sorted. Fantastic comms and fantastic fast service. My wifes Range Rover now looks great with two brand new mirror surrounds. Thank you Louise.

M. P.

I recently purchased a Landrover Discovery Sport from Jonny at Inchcape in Norwich. Even during lockdown the service was personal, attentive and helpful. I cannot recommend them highly enough.

D. H.

I recently bought a car from Ella, she was very helpful from start to finish and did everything possible to help. She was always responsive and went above and beyond.

L. B.

I collected my car yesterday and couldn’t be happier with the professional service and high standards set at Hunters. Nick Hawkins was fantastic from start to finish, we have purchased several cars from Nick over the years and he has always been professional, informative, friendly and diligent. I am sure that we will continue to purchase more cars in the future from Nick at Hunters.

c. C.

Excellent service in all areas from the first test drive with Bob who had the patience to show us what the Jaguar had to offer . Sam prvoided us with all the relevent information and support without us ever feeling pressured on the first visit and kept us well informed for the next fortnight about similar cars available . We purchased our car and once again the service was outstanding with Sam and Nathan making the experience an enjoyable one.

S. F.

Land Rover Norwich Parts Dept. have always provided outstanding service, it is good to have such knowledgeable people running the department. I have been using them for many years and both Mick Deards and Andy Perkins have always helped out sourcing specific parts when required and if they don't have it in stock they will get it as soon as possible. I have dealt with many car dealers, all departments, and the service they provide is second to none. Ross Brown.

G. C.

An area for improvement in my opinion is provide the sales team more equipment so they are not running back and forth scanning documents into the system whilst finalising the sale of a vehicle. Other than that our experience was very good. Loved the width of the customer parking spaces.

N. M.

Chiara greeted us immediately, very pleasant and not at all pushy, answered all of our questions in a very professional manor. Nothing was too much trouble for her, resulting in us buying a very nice car, and her after sales service has continued to be of a high standard

I. B.

Had my jaguar f type in to jaguar Norwich dealership on Monday 16/09/2019 for a mot and was seen by Andrew manning and Brian balls they were very professional and knowledgeable and made me feel at home straight away even asking if I would like a cup of tea. When I go back I will definitely be asking to speak to one of them again. Thanks guys for a great service.

g. b.

Excellent service Jonny and Nathan were most helpful and professional in every aspect of purchasing a new vehicle from start to collection. Would very highly recommend to friends and colleagues

L. L.

Very pleasant experience from start to finish - not at all pushy, unlike some other manufacturer's dealers. Very helpful in finding exactly the vehicle we wanted and then guiding us through the technology when we'd bought it. Well-deserved 5 stars!

N. S.

Very friendly and helpful. All went very smoothly couldn't ask for better.

M. B.

I have just purchased a used Evoque from Inchcape, Norwich and from the first phone call through to purchase and collecting, the service has been outstanding. Jonny Hudson sent videos and updates regularly. He was knowledgeable, informative and very friendly which made the whole experience a pleasure.

W. E.

Just taken our Landrover for a service earlier today. The whole process was simple and professional. We had a query which was dealt with efficiently by Jonny who is a real credit to the team. We are very impressed by all of the staff who work there.

A. T.

Was very impressed by the process around my recent purchase of a new vehicle and trade in . The sales executive, Ella, was extremely professional, not pushy about the potential purchase, and took time to thoroughly explain the vehicle, its options and finance arrangements. The result of this approach ...... a sale. The business manager at Inchcape, Max, was equally efficient, whilst they were searching for my desired vehicle, he took on the role while Ella was on day off, resulting in a seamless process. Between the two of them the whole experience was easy, painless and very efficient; if you are in the market for a Landrover, i would certainly recommend dropping in to see these guys.

D. S.

We bought our 2nd Evoque recently. Our Sales Specialist was Ella Billig. Ella was professional, had good product knowledge and very helpful. Although our car was delayed from factory, Ella kept us informed at all times, ensuring the process was done smoothly. Thank you Like

J. P.

I've bought many cars over the years and increasingly it seems to have become more of a challenge than a joy. Our experience with our latest car purchase and the salesman Jonny has been a pleasure. The car was prepared and ready for the test drive, they offered to sort out our plate transfer and on the delivery day it was all polished ready and waiting. Thank you very much!

S. C.

It was a pleasure to deal with Jonny Hudson who kept us fully informed through the purchase of our new car. He was very helpful throughout and gave us the time and space to make our own decision. We would thoroughly recommend him.

M. W.

Brilliant experience at Inchcape Land Rover with Jonny Hudson. We sold our car a lot quicker than expected so needed a new car ASAP. Knew which one we wanted, gave Inchcape a ring (not our local Land Rover dealer) and booked an appointment with Jonny that morning. Jonny was super friendly and we bought the car then and there. He had it delivered to my work as soon as he could and it arrived in pristine condition. The delivery driver was also really great & the car was cleaned and all tiny dings noticed when viewing the car had been sorted. Thanks Jonny for a 5 star service, oh and your steak tips were spot on!

G. &. T. w. M.

Professional, knowledgeable staff, excellent workmanship & fantastic value for money. Would not take my Range Rover Sport anywhere else. They go the extra mile to make their customers happy

P. J.

My order was dealt with extremely quickly and arrived the next day. Louise Mayhew, Parts Advisor, was very easily contacted and sent prompt helpful replies. I cannot fault the service and assistance I received from Louise. Thank you.

D. M.

Diagnosis and repair of a fault with my car. Completed within 1 day. Hire car fabulous. The whole team couldn't have been more helpful - including Land Rover assistance, Stratstone in Doncaster, Thrifty car hire and the people at Inchscape Land Rover Norwich. I was updated as the work progressed and all timings worked around myself. Heartily recommend.

A. D. S.

I have had a genuinely brilliant buying experience with Jonny Hudson at Inchcape Land Rover Norwich. From the day I made the first enquiry to delivery of the car his support has been great. He helped me to collect the car within just 3 days of my first enquiry. Highly recommend.

C. W. B.

Had dealings with Jonathan Hudson here who was a refreshing breath of fresh air at Land Rover - not pushy, sensible, straightforward and decent all round chap. Didnt buy a car in the end but more than happy to deal with him again in the future.

P. P.

Ordered some touch up paint for my Range Rover but unfortunately it got Lost in the post, I contacted the company via email and received a quick reply from Louise Mayhew in the parts department who dealt with my issue quickly and professionally and I received a replacement after a couple of days, no quibble, no fuss, just great service. Thank you Louise.

R. S.

The service for my 18 plate Discovery has always been excellent. The staff on service are always keen to help where possible. Dean from Service just sorted a wash while waiting for AdBlue. Really nice team and will continue to be a customer. Highly recommended.

C. B.

As a frequent user of the parts department at Inchcape I can only say how brilliant they are. Having little to no knowledge on some aspects of car parts, the team there have been known to go above and beyond to help me identify what parts we need, and are very good at helping us out in any way they can. I have no problem in recommending the Inchcape team should you ever need their help.

r. s.

Traded in Freelander for new Discovery. Trade in, delivery, & plate transfer, took 6 working days. Our Sales Executive, Nick Hawkins, dealt with our purchase in an enthusiastic professional manner. Nothing was too much trouble for him. He made the whole experience enjoyable, added to by his sense of humour, knowledge of the product, and excellent people skills.

O. C.

We met with Jonny Hudson after a pre arranged meeting to test drive an Evoque. The car wasnt quite right for us but Jonny was really great to deal with. Very professional and a "no pressure" approach. He even came in on his day off! If you are looking for a Land Rover I would not hesitate to recommend Jonny at Inchcape in Norwich

M.

I couldn't be happier! I placed an order via their Ebay Shop. There was a glitch in the system which messed up my order which gave the seller opportunity to take advantage of the situation. I am HAPPY to report that they are more than honest and Louise Mayhew in the parts department sorted everything out PERFECTLY. Looking forward to working with Louise and their team a lot more on future orders :))

s. D.

We purchased our new Range Rover from this branch yesterday and were extremely pleased. from our initial phone call with Johnny to the handover everything was done with the upmost class. Johnny is real asset to the group and any dealership would be proud to have him as an representative. Johnny collected us from the station and instantly made us feel at ease. He went through everything we were unsure of and made sure we were comfortable and understood every aspect of the process. On the whole we left feeling like we had the service you expect from a main dealer and we cant thank Johnny enough. We will see you future. Sarah & Jay

P. B.

Came in to look at used Velars a couple of weeks ago. We met with Jonny Hudson and test drove two different vehicles. The vehicles in stock were not quite right for us but Jonny was fantastic to deal with, nothing was too much trouble. He was extremely polite and very professional, a real credit to your organisation. We have since sourced a vehicle to our rather exacting specification, unfortunately from another JLR Dealership, but will be using Inchcape Landrover Norwich for our future servicing needs. Thank you Jonny for all your help and knowledgeable assistance. Good luck in you new home.

L. B.

Excellent, straightforward service - car purchase made simple. Sam Patrick was extremely helpful and knowledgeable and took the time to answer all our questions fully. Can’t recommend enough - and loving our new car!

A. F.

Chiara was an absolute star from the moment we walked into the showroom (Hunters Norwich). Making us feel welcome but not in a pushy salesman way, she was happy to answer any questions and kept us updated every step of the purchasing of our vehicle. Thank you Chiara for making the purchase of our Land Rover Discovery a pleasant one

B. C.

Days after my wife collected her Range Rover Evoque I was back into the Norwich Land Rover dealer to collect one for myself. As with my wife's car I was looked after by Jonny Hudson and again the sale was a seamless trouble free experience. I was given an excellent part exchange rate for my Ford Kuga and because I had a long trip to Devon for a funeral every effort was made to ensure my new car would be ready so I didn't have to take the Kuga. It is always nice to be made to feel that your custom is valued and that was certainly how I felt as I drove away in my nice shiny and very very low mileage Evoque.

J. S.

Just a line to thank you so much to Jonny Hudson for getting the Land Rover Discovery Sport delivered on time, and being extremely helpful on all aspects of the used car transaction including the BMW part exchange. The end user is very pleased with his replacement car to date.

P. C.

I recently purchased a Vogue with the first class assistance of Jonathan (Jonny) Hudson. Wonderful all round experience which I must confess could not have run smoother. I am delighted with the vehicle and wouldn't hesitate to use Inchcape and Jonny again in the future. Thanks Philip

B. J.

Recently brought a car & dealt with Ella, had a small problem with the car... no more Ella sorted it professionally & quickly first class service.. Many Thanks Inchcape & Ella.....

F.

we had a repair issue with a land rover hire car. rob the service manager fitted the job in when a slot didn't really exist and arranged to bill the hire car company directly. they helped me out when they didn't have to so returning the favour

D. W.

just popped in while my other car was being serviced, I saw a used velar had a test drive and really liked it,had a talk with my wife and decided to buy it.the whole process was low key and pleasant. Good tutorial on collection.Exellent.

M. W.

just had my first service with Land Rover, Norwich. Daisy and Zoe looked after me from start to finish. Also had a great courtesy car, looking forward to my next visit to get this service again! Thank you

C. &. A. A.

Having just purchased our second car from Land Rover we just want to say how delighted we are with Land Rover and especially with Jonny Hudson who was extremely patient, courteous and professional from the moment we walked into the showroom. Nothing was too much trouble and just the right level of care and attention. Jonny certainly lived up to “above and beyond” Regards Chris & Anne

C. R.

Picked up our New LandRover Discovery Sport R Dynamic this morning. Couldn't ask for a better service. Nick Hawkins spent time explaining all the new tech on this vehicle. Everything ready for a speedy handover. Ever the professional. Thank you.😀

V. H.

Many thanks to Jonny for the excellent customer service. We reserved our car last Friday and picked it up today. Jonny is very efficient, knowledgable and easy to deal with. Would not hesitate to use again.

N. F.

I'm not one to usually leave feedback. However, when I come across someone that is an asset to a company then I am much more inclined. I was deciding between two very different cars to buy. Range Rover or a BMW M4 Competition. After the usual forced sales techniques deployed at BMW (uncomfortable) I called Inchcape LR Norwich and spoke to a pleasant guy called Jonny Hudson. I advised, at short notice, that I would like to view a RR that they had in stock. Jonny went out of his way to ensure that I could view the car. I took out the 3.0 Diesel and loved the way the car looked inside and out but wasn't certain about the engine. Jonny promptly arranged a test drive of the 4.4 Diesel - a much more energetic engine. Jonny was knowledgeable, polite and how a Sales Person should be -not pushy, if I want to do business I will do it with the right person and he recognised that. An example of the 4.4 in my preferred spec was not in stock, however Jonny took my details and worked hard to find a car that suited my needs A didn't buy a car from Inchcape in the end. I decided that the M4 was the car that I wanted (this time), a hard choice. I didn't buy the car from Norwich BMW though on the basis that they were pushy and a little arrogant. The right service gets my business. I will absolutely buy a RR in the future, I swap my cars fairly regularly. I know that when that day happens I will be purchasing the car through Jonny and Inchcape LR Norwich. An asset to the company and people like this will go very far. Thank you Jonny.

E. W.

My experience with Norwich Land Rover was first class from start to finish, I came in ‘looking’ to get more 'information' on Petrol Evoque’s and ended up buying a Evoque Convertible. Jonny Hudson has been outstanding. He has kept me in the loop thorough the sale. Especially the video’s. I have sent them on so many times they must have gone viral! I would also like to mention Melissa who initially chatted to me in the showroom and provided refreshments. I live in Hayes and was visiting the area, I would travel back to buy from Jonny and I will be recommending him to all family and friends.

v. c.

We have the pleasure to deal with land rover Norwich on a weekly basis , and Andy Perkins is a great help with all enquires and will always go above and beyond to get the parts that we are after. I would highly recommend the Inchcape team, great work , great produces .

A. P.

I have a Range Rover and an F Type Jaguar. I do not think the service provided for either is particularly good but perhaps a change is coming because the service staff at Land Rover were exceptional and a fault I have had since new and previous engineers could not sort was identified and a solution provided. Perhaps the service is catching up with customer expectations. I hope this rubs off on the Jaguar service team.

B. R.

I purchased a brand new Evoque 2 from Inchcape Norwich yesterday, and I am thrilled with the car. I previously owned a RR Sport and it is a hard act to follow, but this new Evoque is a joy to drive! Darren Williamson, the sales executive who sold me the car was a pleasure to deal with and made the whole purchase experience very enjoyable, thank you Darren 😀

S. W.

What a great experience! We only walked in to the showroom with mild interest, we were greeted by Keith Richardson of the sales team who provided plenty of information with zero pressure (which after four germanic marques was refreshing) Keith really went the extra mile in talking through all the options and choices, after listening to what my wife was looking for he came up with a couple of possibilities one of which she fell in love with there and then. Rather than press the matter he then suggested we went and took some retail therapy to think things over rather than rush in. We took his advice - returned and the rest as they say is history. Thanks Keith it was a pleasure meeting you.

P. B.

I recently used the online parts department service and was very pleased with the correspondence and advice I received from Louise Mayhew. With a quick delivery it was easy to sort my problem in no time. Thanks for all your effort. Regards Paul

R.

The end of another year with the 100% support of Mick and Andy in the Parts Department. Their efficient, knowledgeable assistance has kept our business well ahead for nearly 12 years. Advice is always given quickly and with understanding. Mick and Andy are the friendly faces of Land Rover which are always welcome.

K. B.

I can not recommend Inchcape enough, I dealt with Darren Williamson and if it wasn’t for him going out of his way we wouldn’t have got the car. The experience has been great and both Max and Darren are a credit to Land Rover. It was the little things like a teddy for my daughter and a bow on the car (a request by myself as a joke). I will definitely be using them again.

N. T.

The only reason I gave five stars was because I couldn’t give 10. From the moment I walked in I was made to feel welcome. Nick Hawkins customer care and attention to detail is absolutely first class it is obvious that putting the customer first is not only company policy but a personal ethos. I wouldn’t hesitate to recommend them to anybody. Thanks for your help Nick great car. Nigel and Heather

g. s.

After having a very pushy experience from Mercedes Norwich (salesman desperate for a sale texting me at 9pm on a Friday night) we decided to look elsewhere and ended up at Land Rover. Chiara Salter came outside whilst we were looking and asked if we needed any help in our search, she welcomed us inside and helped us to find the perfect car. On collection of our car, we had a very smooth handover and we absolutely love our new car. We are so chuffed that Mercedes were that pushy as they pushed us away from a car that we was not 100% with to a car we absolutely love. The atmosphere is much more relaxed than other dealers and all the salesmen are wonderful and knowledgeable. Thanks once again Chiara! Best wishes, Ella & Gary Slater.

P. S.

I had good communication from the moment I arrived at the station right through to being greeted. The vehicle was shown to me and any questions that I had were answered by Jonny. He was even honest enough to show a minor fault (the radio button) and immediately had a solution.

S. H.

Things don't always go to plan when you buy a new car - what makes all the difference is feeling that the dealer cares and will put it right. Couldn't be happier with the service from Inchcape - particularly from Daisy Carter in the service department. Superb customer service - above and beyond.

l. r.

Great staff and so helpful yet again. Were able to fix the fault on my car first time. Would highly recommend them for any jaguar faults.

J. E.

Fantastic customer service from Inchcape Nch. Excellent personal service from Nick and the team. Very reassuring experience from the start. A comprehensive and attentive service. 100% recommended. Am loving my new car. Thanks Nick & the team. :-) 11/10

C. G.

Inchcape provided an excellent service and would not hesitate to recommend. In particular, Ella was great and very professional throughout. Would use again.

M. H.

Great experience when buying a new car, simple and easy process from knowledgeable staff. Ella Billig was exceptionally helpful keeping me updated every step of the way! Would highly recommend based on my experience.

R. C.

I have used this company for many years now especially the parts department. I have a great relationship with all the staff there..especially Andy Perkins...he always goes out of his way for me and has a fantastic amount of knowledge across the whole range of Land Rover vehicles..5 stars from me!

P. C.

I had a problem with my Land rover miles away from home late in the afternoon and limped into Inchcape Norwich. Andy Palmer and Daisy were fantastic. Andy diagnosed the fault straight away and ordered in the parts for first thing next morning. While all this was going on Daisy organised a loan car for me and even offered to help me find a hotel for the night. The car was ready for collection the next morning. If any of my family were to have a problem miles away from home I hope they manage to find a garage as helpful as Inchcape Nowich.

W. F.

I was the first service customer on the re-opening following the shut down due to the Covid-19 Virus. Every thing was well managed as regards cross contamination and the service was carried out in the manner commensurate with Inchcape Land Rover.

T. W.

We were very impressed with our experience at Inchcape Norwich we were guided through the buying process by Samuel Patrick who made it very easy from start to finish and met all our requirements regarding colour and accessories for our car the Discovery Sport which we are very pleased with. Thank you Sam.

D. G.

I must say i was disappointed with the car i brought as i felt it was miss sold and poorly handed over. We asked for several small things and was told car had them only to turn out it didn’t but as when we went to look at car battery was flat so couldn’t see the car properly. When collected the car had scratch on it and parcel shelf was second hand and even for the right car, the car didn’t have the apple car play as advertised or the heated steering wheel that was a deal maker for my wife.so in all i feel disappointed with what we got and it’s made our new £60000 car bit disappointing

D. C.

Coffee and biscuits always a good start. Salesman Paul - A different and friendly approach to selling which I was fine with. I haven't received my knighthood yet so don't like continually being called "Sir"......and he didn't. First name terms for me is always good. Vehicle - I bought the Discovery Sport to replace my Freelander 2 (purchased from Hunters) and am not disappointed (I've only had it 3 days). Would I return to Hunters? ....Well I already have so that is a yes.

S. G.

We would just like to thank Inchcape Land Rover at Norwich and especially Jonny Hudson for his help and assistance in buying our Range Rover from Inchcape. From our initial first phone call to discuss a certain Range Rover, Jonny knew immediately the car we calling about. He was very polite, not pushy at all, and a friendship developed from that first call. Nice to deal with someone who really has a passion for what they are selling, and not just reading boring information straight off a screen , as we experienced from Stratstone Land Rover in the Midlands. Jonny made us feel very welcome at Norwich from the minute we walked in and took the test drive, until the moment he waved us off in our new purchase. And weeks after our purchase it is so nice that Jonny makes the effort to email us to see how everything is going with our car. This is the way to keep customers. We will definitely buy again from Inchcape. So if I may score Jonny Hudson a 5 star in my feedback, a big 10 out of 10. And yes we love this Range Rover ! Kindest regards, Jodie and Stephanie

S. G.

Viewed a 66 plate online as I live in North Wales. Contacted Inchcape Norwich by email expressing my interest and within one hour received a video of the Range Rover Sport with commentary from Keith Richardson followed by a agreeable price for my X5. Quite happy I left a £500.00 reservation fee then ten days later went to the showroom. The service I received from Keith was excellent in every way from the final paperwork through to a comprehensive expanation of the controls of the car ( they even put £50 of fuel in because of the distance I travelled), Have used a BMW main dealer before who thought they were doing me a favour by selling their car but this experience was second to none. Well done Land Rover Norwich !!

t. j.

Very professional, all work competed within quoted cost and timeframe. The dealership also has the pandemic guidelines instigated perfectly. Thank you

R. B.

Phenomenal service from Matthew Lockwood and team at Inchcape Landrover!! Nothing was too much, or even too insignificant for them to deal with for me. Every attempt was made to ensure the purchase of my new vehicle was enjoyable, from start to finish! Thank you Matt and Darren!

J.

I have bought two Freelanders from Nick, although both were done remotely and the car delivered 400 miles to my front door. Nick was as good as his words in all my dealings with him and never gave me any reason to regret spending a combined total of around £60,000 without ever having seen the cars first! Their delivery driver, David, is a top man too. John

M. R.

The service here was excellent. We had the pleasure of dealing with Jonny Hudson, who was fantastic. He was professional and considered, always followed up when he said he would. The kind of chap who gives dealers a good name.

C. I. B.

I have been using the Parts Department at Inchcape Land Rover, Norwich for many years now and I can honestly say, they are the best group of people I have ever had the pleasure to deal with. Nothing is too much trouble. I am from the North East, but I use Inchcape every time. Louise Mayhew and Mick Deards do an amazing job, every time.

K. F.

On a Ebay Order i had a Problem with a incomplete Livery, four little Clips arent missing . Louise Mayhew Parts Advisor, Inchcape Land Rover Norwich from the Parts Department was very helpful, shied no work to clear up . She checked the LR Database in cause are the missing Parts included or excluded on the Parts Number, after this Louise backordered the little Parts and send it to me. I find this absolutely great, i think from most other Ebay Stores i became not even a Response on my answer in sight on just four little Parts. This i call a real Customer Service, Thanks to Louise Mayhew

T. B.

“I recently purchased a used Range Rover from Inchcape Land Rover Norwich. Jonny Hudson dealt very professionally and efficiently right through from enquiry to collection of the vehicle. His highly proficient knowledge of the vehicle and its features was impressive and saved a lot of time which was invaluable for us. We were collected by Jonny from Norwich Airport having flown down from Edinburgh to collect the vehicle, which was found to be exactly as described. The whole process could not have been orchestrated any better. We would certainly use Inchcape Land Rover again – indeed it would be our primary point of enquiry for another Range Rover. 5 stars, or 10 out of 10! Tim”

G. R.

I've been a customer for 4 years ( bought two vehicles) and its the support from the whole team onsite that help. Particularly helpful is Andy P in the Parts division who is always very helpful dealing with my inquiries & advises on lead times/availability etc.

R. P.

Blake Jarvis provided me with excellent service and honest advise when deciding which model car and trim to look for from the excellent range of quality cars they can offer. Would highly recommend working with Blake to get the car you desire.

L. C.

Many thanks to the lovely team at Inchcape Landrover First class service from Dean (service) and Curtis (technical superstar) who completely saved the day to get me back on the road. Cannot express enough bow grateful I am. Wholeheartedly recommend the team here.

P. S.

I had the good fortune of meeting Chiara Salter over the telephone when I was looking to replace my Range Rover. As a long standing Hunters customer, the best model Vogue SE, colour, interior finish and added extras was available in Norwich. Chiara was impeccable throughout knowing that, geographically, it was not easy for me to drop in to the branch. Chiara sent a video presentation for me of the vehicle and I continued to pursue purchasing this car. Throughout the whole experience, I must say Chiara was excellent, efficient, courteous and determined to fulfil her obligation of being committed to the Land Rover Range Rover brand. I have no hesitation in recommending Chiara to any other person looking to replace their Range River. I give Chiara an all round 5 star rating.

K. C.

I rarely write reviews but i visited Hunters Landrover in Norwich today and had a really brilliant experience with Robert Bennett who highly deserves some credit. From start to finish he made dealing with Hunters service department a real pleasure and the powers who be should give him a huge pat on the back.

F. B.

Having brought my Discovery Sport from a non Land Rover dealer I needed to set up my In-Control. I was very impressed with the professionalism of Jonny Hudson who set up everything for me and made sure I knew all of the features of my new car... Thank you Jonny !!!

N. F.

Have dealt with Foxes many times, always speaking to Graham in the parts department who goes above and beyond to help. Such a lovely, pleasant man. Always a pleasure to speak to him. The Jag Centre Ltd

M. S.

On this occasion I waited for my car to be serviced. It was completed within the timescale allowed and given a clean. The were plenty of refreshments available and my wife was given a courtesy cab to Carrow road for a meeting. Thank You

C. B.

Jonathan Hudson was my main contact in my dealings with Inchcape Land Rover Norwich. Very impressed by his professionalism and solution oriented way of working. As a Norwegian citizen, there was an issue regarding my PCP agreement since I hadn't lived in the UK the last 3 years (just recently moved to Norwich). However, Jonny managed to find a Finance Company that would accept me. I experienced very good follow up during the whole process, both via phone and email. It all worked out well, for all parties involved. All in all, I'm very happy with Inchcape Land Rover Norwich in general, and with Jonny in particular. I highly recommend you pay Inchcape and Jonny a visit. You won't be disappointed!

J. J.

Very good show room helpful staff worth a visit

G. R.

Excellent and patient service throughout, including after-sales. Honesty from car sales people is priceless, glad I went in to Inchcape and saw Nick Hawkins. Got a great deal too!

R. B.

I have quite a few landrovers in our family ranging from up to 2 years old, 14 years old right up to 28years old. The parts department have always gone up and beyond my expectations to help me out what i need. Mick Deards, Andy Perkins and Louise Mayhew give such a high attention to customer service and their knowledge on old landrovers and the current models is the highest i have ever came across. They are the best and nobody even comes close. Thanks again for all your help guys 👍. As always i look forward to using you again soon 😁.

P. W.

Great Service from Jonny, Blake and Tom.

P. K.

I ordered some mats via e-bay which were delivered promptly and when I had problems fitting them, Louise Mayhew was very helpful and went the extra mile to make sure I had all the information I needed to resolve the issues. Will definitely use them again

R. G.

I purchased a Range Rover Evoque towbar from this dealer and dealt with Louise in the parts department. Louise was very helpful and kindly sent me a photo of the item and it’s components so that I knew what I was getting and sorted my order out swiftly.

M. M.

Louise in the Parts Department was a great help after I entered some details incorrectly on an online order. Certainly wouldn't hesitate to buy from them again.

F. P.

We were looked after confidently by salesman Jonny Hudson. We were kept updated and informed every step of the way buying our new evoque. Couldn’t ask for more great service

J. L.

I bought my current Land Rover at Hunter, i have also had it serviced there. For my previous Land Rover Andy Perkins in the parts departments has always very helpful in helping me fix it.

B. K.

The parts department, especially Andy, Mick and Louise, are always extremely helpful. We order parts on a daily basis and they are always polite, friendly and knowledgeable and make sure we get the best service possible. Excellent parts department!!

M. L.

Great customer experience from Darren Williamson who couldn’t do enough to help from my first visit to the showroom to actually collecting the car (which I did tonight). 5 star + and really pleased with the car so far :)

r. D.

I needed a new headlamp bulb for my Range Rover, what I didn't know was that it was a bi-xenon bulb, very expensive and had to be ordered in. My wife took the car in to collect it and they very kindly fitted it while she was given a cup of tea. Thank you for the excellent service.

S. J.

well jaguar land rover desperately need a new owner, massive losses , layoffs and land rover reliability consistently at the bottom end of the jd powersurvey etc. inchcape was widely reported as likely to close branches last year. so the staff turnover is to be expected. diesel is not a preferred political motive power just now so not many pro’s. buying a land rover just doesnt stack up unfortunately and unless things improve the outlet may not survive. a pity given their illustrious past and superior off road capability.

l. p.

Bought a rucksack for my grand daughter aged six which was too big and adult for her, so had to return it to Inchcape Land Rover, Norwich.Had to contact Louise Mayhew who works there. She did everything she could to make the return of the bag easy for me and organise a refund through Amazon I would like to say a big thank you for her helpfulness and kindness over this matter. Lyn Peatey

A. K.

The service I received from Jonathan and the team was great, above and beyond and under such difficult conditions, love the car many thanks guys.

G. L.

I collected my new vehicle from Kieth Richardson today having done a deal last week, the service I received was fantastic he was helpful, polite & knowledgeable, making the whole transaction an easy, pleasurable experience!

A. W.

Great service!. The handover process was handled perfectly, the vehicle functions were all explained and demonstrated to me with patience and care throughout, nothing was too much trouble.

M. A.

It is always a pleasure to visit the Norwich showroom the staff are all so pleasant and accommodating even in the present trying times I must say that they were not behind the eight ball like our present government administration, they were quick to notice the problem and put adequate measures in place to protect customers and staff full marks to you, I wish you all well oh and the home delivery was the icing on the cake, the car was nice too.

K. S.

Ok so if I would of read the reviews before visiting the Norwich branch I wouldn't of entered the showroom. However after many years of having a pretty much trouble free Freelander and a brief visit to your online showroom page I called and spoke to a sales guy called Jonny. What a diamond!!! Jonny couldn't of done more for me, he went beyond his job and shows he's a great asset to Inchscape (Norwich). . It has been a real pain free exchange and nothing has been too much trouble! . . . . Keep up the good work Jonny, all 5 stars go to you!! ***** Karina Skinner

W. D.

Always a great experience when ordering parts from Hunters Landrover Norwich, I spoke to Andy in parts this Morning and he was very Helpful and his experience And knowledge is amazing , I collected with in a hour of ordering , Very efficient , I would definitely use again .

J. G.

Delt with Louise M in parts today regarding, a problem with my Evoque, which a different dealer messed up. A first class, five star service from these guys. Incredibly helpful and friendly. I can't thank you enough guys.

S. E.

Fantastic service from finish visit to collection of my new car. Jonny was brilliant,very knowledgable and couldn’t do enough for us. Thank you - now all that’s left is to start enjoying my new Land Rover 😀

N. B.

I have dealt with Land Rover Norwich on a number of occasions and they are very helpful, Louise Mayhew is very friendly and is always professional. I look forward to having her help in the future.

K. T.

Often pop in for parts & always try to deal with Andy Perkins. Fabulous service! Happy husband as beloved old Defender still runs like a dream - thanks Andy & Land Rover!

G. C.

We visited several times recently and ended up purchasing two vechiles (Range Rover Velar and Range Rover Evoque). I would make specific reference to Chiara Salter who was a pleasure to deal with, very professional, patient and helpful.

T. C.

Probably the best parts department I've dealt with, Andy and Mick go out of their way to help, a credit to the company, keep up the good work lads, thank you. You honestly won't find a more helpful friendly parts team.

B. P.

Ella was excellent through the sales process ensuring we had everything at every step. Despite our circumstances changing frequently Ella reacted in a positive manner.

T. D.

I have just brought an XE through Samuel Pullin, I am over the moon with the car and how i was handed by the professional team at Jaguar. i would like to thank Samuel for finding me this car to my spec and budget and i would recommend anyone who wants a Jaguar to ask for Samuel.

J. R.

We brought our new evoque from ella the sales rep from here she was fantastic with us, helped us along the way. Highly recommended.

C. J.

If the whole company is as helpful as Louise in the parts department they will be doing very well indeed.

A. U.

joe was very knowledgeable and helpful and was an excellent guide through the sales and handover process

N. A.

We received fantastic service from Jonny Hudson when purchasing our new car, very efficient, great communication and excellent service. Very enjoyable process start to finish!

C. B.

We bought a used freelander and dealt mainly with Sam Patrick. He was a true gentleman! Extremely helpful, not at all pushy and very patient.

J. I.

Thank you Ella Billig at Inchcape Norwich for assisting with the purchase of our new vehicle. You were really helpful and we would not hesitate recommending you.

I. L.

First class and very prompt service in dealing with my bluetooth connection problem when I called in 'on spec'. I would particularly like to thank Dean for his time and patience in solving the issue.

S. P.

Just bought a LR Disco HSE from Hunters. One of very few LR dealerships who actually felt like they wanted to make a sale. They were competitive, called when they say they would, and overall conducted the sale very professionally. Would definitely recommend.

R. P.

Very pleased with the service I received, first class...

K. R.

Brilliant no problem with them one of the best companies I have Dealt with

S. H.

Very professional and much attention to detail for the customers requirements. Made to feel special and the salesman Jonathan Gooch was excellent. I would recommend Hunters to anyone wanting to purchase a Landrover product in the future.

S. H.

The Parts Department are very professional and always give an efficient service, providing extensive knowledge of their product. Andy Perkins in particular is a delight to deal with.

M. A.

Great experience from their parts department. Daniel dealt with my request with efficiency and a friendly manner. He’s a real asset to the company and a delight to deal with.

C. M.

On behalf of my mum: Recieved excellent customer service throughout from start to finish from Chiara. Would highly recommend going to the Norwich showroom.

S. S.

Fantastic service from Louise Mayhew in the parts dept. Extremely punctual and efficient, very easy to communicate with and did exactly what she said she would which is a rarity I find these days!! Highly recommend

P. D.

Fantastic service level from a knowledgable Salesperson and a brilliant standard of preparation for the new car. Highly recommended. Thanks to Jonathan Gooch for looking after us so well.

R. K.

I contacted Jonny Hudson at Inchcape Land Rover and I found him to be very knowledgeable and impartial in his advice. I'm sure we'll do business together in future.

J. R.

I've dealt with Darren Williamson for my last three Range Rover purchases, and always find him a very pleasant, knowlegeable and helpful person.

N. E.

Fantastic Service from start to finish. They done their best to ensure I got the car I wanted, as efficiently as possible. Johnathon Hudson in particular was great!

J. T.

Excellent service from Mick and Andy in the parts department as usual. In fact, every interaction I have had with parts, service and sales has always been top notch.

R. L.

We purchased a three-year-old discovery sport, The sales person ( Chiara ) Was both knowledgeable and helpful, We are both very happy with the service and the vehicle

朱.

Excellent shopping experience, fantastic value for money spending, especially the lady Louise Mathew who work in the parts department who helped me a lot with her professional knowledge to find the right part for my Rangie, it is my pleasure to deal with her and definitely will go back again. Thanks a million!

R. A.

I have been dealing with Andy Perkins in the Parts Department for many years now and have nothing but praise for his knowledge and professionalism, he is a credit to the brand and the company.

A. K.

Just needed a small part for my Discovery, other LR dealers might not even have bothered, but Louise Mayhew of Inchcape LR has been so helpful and friendly and got me the part I needed in no time!

a. L.

I visited the dealership and was helped by Nick Hawkins, who was very professional, extremely knowledgeable and helpful with advise and suggestions. I purchased a Land Rover Discovery Sport which I am extremely pleased with

D. M.

Louise in the Parts Dept. was very helpful and professional in sorting my order and checking it was the right item I need. Great service.

P. T.

Wonderful service and advice, as usual, from Andy at Land Rover. He always offers the best advice to keeping my old Defender running! Thanks Andy.

C. L.

The service provided by Ella was very fantastic! Very friendly and informative.

I. P.

Jonny Hudson looked after our initial enquiry and subsequent purchase. He was most friendly, knowledgeable and efficient making our decision to buy simple. Would recommend!

J. D.

Parts department are exceptional and deserve a five star rating all of their own. I would recommend speaking to Louise as she was extremely helpful and knowledgeable with all the parts I required.

g. p.

Willing and able to accommodate a service and cambelt change at short notice plus a resultant front and rear brake pad change. Very professional and courteous service team

P. S.

Always good service and an excellent mocha!

S. R.

Very friendly and helpful as I just called in without booking, sorted problem in less than an hour.

D. C.

Fantastic customer service polite and informative very happy with the way I was treated whilst my rrs was being mot Thank you inchcape same as last time I used your service very happy and satisfied 👍👍👍

s. w.

Brought a new land rover discovery today from this branch worked with Jonny great guy very knowledgeable and will do anything to help thanks for all your work definitely use him if your buying.

N. A.

Recently upgraded my Discovery. Fantastic service provided by Sam Patrick made the whole process a pleasure - fast, efficient and friendly. Thanks Sam.

G. T.

Just picked up our new evoque and the service we received from Johnathan Hudson was 2nd to none. Nothing was to much for him and is a real asset to the company.

P. B.

Bought my Land Rover Sport from Chiara Salter used car sales exec. Who gave a very good sales service.

A. L.

Karl dent was excellent sales person. He was patient with us and explained everything. Thank you

W. C.

Impressed by the attention & professionalism of sales executive Ella Billig who I can recommend if you are looking to purchase a new or used Land Rover/Range Rover from Inchcape Norwich..

S. S.

Had lovely experience at Land Rover Norwich and Johnny Hudson was fantastic and really put us at ease and we also got a great deal 👍

E. P.

We just bought a new Velar and the service was amazing. Everything went smooth and quick. A big thanks to Nick and all the staff that made this possible!

n. t.

Very Helpful and pleasant staff.

m. s.

Dealt with Joe who responded quickly and efficiently to all my queries. P/ex and money side was agreed pretty quickly and there was a genuine desire to get a deal agreed

T. H.

Helpful staff, throughout visit. Taxi arranged to city and return whilst MOT being conducted. Car valet when handed back.

s. d.

I'd like to say a big thank you to the parts department especially Andy Perkins and Mick Deards who have been very helpful over the years and sorted some of my more tricky needs (and there's been a lot).

P. J.

Very friendly and helpful service from your salesman Sam Patrick. Everyone went out of their way to make us feel valued customers. Thank you.

w. m.

I had Jonny Hudson who was brilliant at organising my new Evoque. Thanks. Highly recomended.

r. F.

Really pleased with my range rover evoque chiara at inchape norwich was polite and friendly and dealt with our sale very professionally especially as she was new to the job.

J. S.

Keith Richardson was our salesman when we enquired about a Discovery Sport and from start to finish we found him friendly, professional and knowledgeable. J & C Sayer

K. L.

Fantastic service via their eBay site. Louise in parts was hugely helpful, will definitely be using them again, more companies should be like this.

w. L.

We broke down outside the showroom and the staff there were very helpful and welcoming and.allowed us to sit in their reception area whilst waiting for the breakdown service to come to our assistance . Can’t thank them enough.

j. b.

Phil Bartrum On visit to see the Range Rover Evoque was greeted by Keith Richardson who was extremely helpful polite and knowledgeable this made my day after discussing with Kieth i made my mind up and purchased the verhicle.The day I came to collect Keith made the day enjoyable and explained with detail about the verhicle great experience

M. W.

Extremely helpful, purchased car from car shop but they wouldn’t help. Drove in and Daisy got us a car straight away- fixed quickly.

C. M.

Great service from Inchcape in securing a top deal on a new car. Darren Williamson was very helpful indeed.

b. b.

I was disappointed to find that on my service sheet there was no mention of wear percentage on my tyres albeit did mention that I had a nail in one of them, and no mention of wear on brake pads and discs.

M. P.

Order a part from these guys, wrong part was sent as soon as I had contacted them a lovely lady called Louise Mayhew dealt with it straight away and sent the correct part out to me, again an excellent service would use again

R. S.

Dealt with Karl at Norwich, lovely professional gentlemen, even though the car didn't suit us in the end for our requirements, it was a pleasure dealing with this dealership

J. L.

Very professional and friendly service from the staff at the Norwich Land Rover dealership.

R. L.

Top marks to Jonny Hudson for a first class test drive experience. Friendly yet professional and knowledgeable. Highly recommended.

M. W.

superb car and excellent salesman, not pushy and very helpful. would definitely buy from Inchcape again, thanks very much.............Mark and Michelle

m. 1.

Friendly and helpfull, but I was not impressed with their trade in policy, was offered 2K more from a non Land Rover specialist.

N. J. P.

I was very pleased with the level of service, information, advice and responsiveness. Ella provided an excellent level of customer service throughout.

R. W.

Great Car, well prepared, good value deal and excellent salesman Jonny Hudson giving friendly but very professional service.

S. T.

Great custom great staff so happy with my new car thanks to guys and girls at Land Rover

R. T.

The customer service I received from the members of KINGS LYNN branch is exemplary.

L. B.

Friendly happy staff who could not be more helpful. Work carried out on time and to my satisfaction (I’m not the easiest)Really happy with the service from this place.

a. t.

John the salesman and the finance man were very professional and helpful and went through everything thoroughly and explained all the options

S. F.

Great dealership and know how to look after you, highly recommended.

m. g.

Fixing my 6 month old leaking Discovery I know Inchcape didn't build it but they really could sort out the delay in getting through to service, you keep timing out and being diverted to foxes jaguar Given up on several occasions so not just a one off

K. B.

Friendly service. Car was ready on time! Excellent all round service for a change!

T.

Really good experience here. Staff were really pleasant and helpful. They were passionate and very knowledgeable about their product and were very professional.

J. C.

Great customer service and very fast response. Louise Mayhew was especially helpful along with Mick from the Parts Dept Many thanks

S. C.

Excellent service throughout dealership, friendly and accommodating. Jonathan Hudson was excellent.

B. S.

James in service dept very help full and excellent product knowledge

S. V.

Bought an Evoque from Inchcape Norwich. Great service from Samuel Patrick the whole way through the purchase.

D. M.

First time me and my husband have bought a Jaguar and Sam Pullin made it a very pleasant experience.

D. C.

Needed an excess of fiddly parts that no other supplier could find in the catalogue for my Defender. Huge thanks for Andy in parts for all your help as always.

C. W.

Took delivery of my new car last night, I can't speak highly enough of the Hunters team and Darren Williamson in particular, an extremely professional individual who made the whole purchase a pleasure.

I. C.

I found Louise Mathew in the Parts Department at Inchcape Norwich fantastic to deal with. She couldn’t been more helpful Ian from NZ

Y. D.

Jonny was amazing and went above and beyond to get us the best deal he could. Thank you so much!

J. B.

Best place to go for parts in Norwich, I always ask for Andy as he's got great knowledge and always see's me right.

S. S.

Amazing service from start to finish. Big thank you to Jonny for finding us our perfect car!

S. S.

WE ARE A FAST MOVING , HIGH VOLUME ACCIDENT REPAIR CENTRE & HAVE BEEN DEALING WITH INCHAPE NORWICH PARTS FOR 3 YEARS+ & HAVE FULL CONFIDENCE IN THEIR KNOWLEDGE ,EXPERTISE & SWIFT EFFICIENT DELIVERY & ARE MORE THAN PLEASED WITH OUR OVERALL SERVICE .

S. B.

Efficient, timely and friendly team.

M. o.

Bloody expensive....but superb cars..🤠

T. B.

“I recently purchased a used Range Rover from Inchcape Land Rover Norwich. Jonny Hudson dealt very professionally and efficiently right through from …

o.

Thanks to Chiara and the team, most excellent - thank you!

g. s.

After having a very pushy experience from Mercedes Norwich (salesman desperate for a sale texting me at 9pm on a Friday night) we decided to look elsewhere and ended up at Land Rover. Chiara Salter came outside whilst we were looking and …

l. p.

Bought a rucksack for my grand daughter aged six which was too big and adult for her, so had to return it to Inchcape Land Rover, Norwich.Had to contact Louise Mayhew who works there. She did everything she could to make the return of the …

G. P.

Great service from start to finish.Chiara did a great job and would highly recommend Inchcape Norwich.

I. C.

I found Louise Mathew in the Parts Department at Inchcape Norwich fantastic to deal with. She couldn’t been more helpful Ian from NZ

k. a.

Great Customer Service, Very professional and a Pleasure to deal with

m. d.

Always found the sales team very efficient and good at finding best car and deal to match

D. H.

I have found Andy Perkins in the parts department here to be very helpful & knowledgeable. Highly recommended.

D. B.

Thanks to Keith Richardson for his professional and friendly manner in dealing with our recent purchase from yourselves, nothing was too much trouble.

S. F.

Friendly, professional and efficient. Ready for working safely with all customers.

S. S.

Good service as always. Especially considering the present Covid situation

J. S.

I cannot fault the service at Hunters and the staff are particularly friendly and helpful!

S. R.

Pleases to say that inspite of Corvid 19 we were made welcome and the service was very good

P. W.

quick friendly parts dept Mike and louise... better serve e than mini BMW....

R. C.

Brilliant service and a pleasure to deal with would highly recommend for anybody looking to buy.

R. A.

Just purchased placed deposit with Daniel, great service. Enjoyable experience.

P. M.

Great deal I had with Jonny Hudson. Top sales man from start to Finish.

B. R.

Chiara was very helpful I have no complaints whatsoever. Great service

S. H.

Have always got 100% help from Andy even when it sometimes hard to explain what you need over the phone. He always seem to get there. Cannot do enough to help

R. &. S. m.

Bought 2 cars from here... great staff and best vehicles available

H. R.

Top quality customer service.

T. S.

Jonny Hudson, the Salesman, was not pushy at all, very pleasant experience.

h. c.

Really helpful friendly service from Jonny Hudson, and car is perfect. Thanks

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