Reviews of SLM Toyota. (Car Dealer) in Norwich (Norfolk).

SLM Toyota

258 Reviews

128 Comments

Car dealer

Toyota dealer

Delft Way, Norwich NR6 6BB, United Kingdom

Description

Information of SLM Toyota, Car dealer in Norwich (Norfolk)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of SLM Toyota

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Reviews of SLM Toyota

M. D.

Very polite and helpful. They were busy, but I got my car back around the time they gave me. Nice layout in the showroom.

S. G.

Lovely lady on reception (blonde) very professional very helpful , makes a fantabuloos cup of tea , give that girl a pay rise ££££ 👏🏼👏🏼

M. H.

Great service at slm been comeing here for 30 years!Thankyou all. michael

A. 2.

Great Service - I was helped by Richard Atkins when I was there. Promt clear service, and easy to arrange.

C. R.

Always helpful and quick to resolve issues. Slightly annoyed when I had an electrical fault under warranty and was told it was because I had changed the radio in the car. The vehicle was a toyota demo and came with that radio and turns out the glitch was actually an ABS sensor! That said, every other visit has been spot on and the parts department are really helpful too

s. c.

I have found the staff very helpful they have the information I require and and treated me very well. That's all I ask.

M. H.

Friendly and efficient service staff. The work on the car was carried out and ready at the time stated.

S. M.

Freindly staff happy with my deal on a second hand car 👍

R. T.

Great service as always from Aaron in sales, 2 car's we have bought from him, SLM Toyota in Norwich, who doesn't love a Toyota.

A. C.

Large Toyota Dealership with a great selection of new and used Toyota's to choose from. Knowledgeable sales staff, helpful and not pushy. Beware of parking on the streets adjacent to the dealership because of private car parking enforcers!

R. C.

Very efficient and friendly staff. Took a 14 year old car in for a recall job. I was dealt with in the same way as if I had just brought a £40k vehicle. Great service.

C. C.

I brought my car in for a small recall job. I'm guessing this is probably an inconvenience for the dealership. However the service I received from the start to the finish of my visit was exceptional. I have no doubt, when I need a new car, SLM will definitely be an option

R. P.

Just had my key battery replaced phoned at 9 replaced and home at 10 great service well done thank you

D.

Very professionally trained, polite staff, backed up by the quality of Toyota.

T. J.

A few problems after picking up my new car. All sorted now.Much appreciated

D. W.

Good selection of higher priced cars, very polite but couldn't provide me with a car.

M. D. C.

SLM Toyota had shown excellent customer service whilst they carried out major repairs on the engine. All staff where reassuring (particularly Rob from service team) and I am happy with the outcome. Many thanks to the staff behind the scenes who worked to get the car back on the road again.

R. L.

They shall have 4 star rating.

A. R. (.

Great service from Ollie in helping us purchase our first car. Everything was well explained and positioned and Ollie kept us updated throughout.

M. L.

Thanks to Nuala in Sales for the test drive and going above and beyond to help when we left our driving licences at the dealership, much appreciated!

B. A.

So quick, cheap and efficient. Genuinely a great experience. Very careful with Covid, even wiped the car down after fixing it.

S. Y.

Excellent service today (Feb 2021) Well put together safety aspects re: COvid etc and comfortable waiting areas Excellent service to the Aygo Brilliant service and courtesy and truly excellent safety, cleaning and presentation of the car after service (whomever is cleaning these is a wizard) Very happy 👍🏻

s. c.

Just picked up our new car. Great service and great customer service. If want a new car have a look here.

A. H.

Their online booking system for service is not great it accepted my chosen date and my request for a car, but later after they didn't contact me to confirm, I chased them up only to be told they didn't have a car and the time and date I chose online was not possible. Not a good start for my first contact with this company. I have given 4 stars because despite the booking problems the actual work done on my Yaris was quick and the staff on the day were most helpful and polite.

N. C.

Very helpful and friendly.

d. p.

First real dealings with the service side, all went well, staff very helpful and professional and my CHR was fixed in good time and at a reasonable price, alls good, what's not to like.

A. A.

Took my Lexus CT there for a srvice today. Pleased with the level of service received under difficulf lockdown conditions and social distancing. A little bit miffed the Hybrid battery check was not signed not dated.

M. A.

Took car in for service and staff polite and courteous as always.

P. S.

Enquiries re map update and reversing camera. Very friendly and helpful staff.

J. L.

Thank you David for making the purchase of our new car so straight forward.Your manner was friendly, helpful and well informed but not pushy. We are enjoying the Hybrid experience.

P. F.

Excellent service. Video vehicle inspection sent via txt and email.

D. M.

Great service very friendly staff

t. w.

Nice cars but to small for me

C. C.

Great service had a manufacturers recall booked car in waited 30 minutes had a coffee plus they gave the car a free health check everything OK even better didn't have to spend a penny

Y. A.

Please forget what you hear about dealers prices and that they want to rip you off. SLM did an amazing job in fixing my car at a reasonable price. I took my car (2005 Corolla Verso) to four different garages who quoted hundreds of pounds to fix an engine problems. I was told the nozzles needed changing, or the dpf filter. I took it to SLM Toyota Norwich and they run the diagnostics and found that the EGR valve was completely blocked and cleaned it at a very reasonable price, saving my a lot of money. I am very grateful for the Service Manager Darren Howard and all his team.

R. M.

Friendly good staff wasn't there for long but did make me feel welcome and understood

M. J.

Just fantastic service no waffle so very helpful

I. N.

The salesmen were helpful without being pushy. I walked away with a lovely car. That I am very pleased with

A. C.

Great service from James! Would highly recommend!

j. m.

The staff were very good in for an MOT all ok booked in for service .

S. R.

Shaun made the whole new car process not only easy but exceptionally entertaining. Thoroughly recommend Shaun and SLM - I will definitely return

S. A.

Very pleased with the service and politeness, also everything was explained to me and all questions answered thoroughly.

S. J.

Serviced the car very well as always. Good friendly staff pity they are no longer Hyundi.

t. m.

A big and busy set up... Bit confusing with parking.. Facilities to sit and wait with a drinks machine Staff very accommodating and friendly...

M. B.

Excellent service and very reliable. Clear information before starting work and good quality advice and work

T. a. E. P.

I bought a yaris and turns out there was a recall for my car. Went in just to repair the airbag recall, and they gave a free loaner car, clean the car as well. Thank you, slm

A. A.

Excellent customer service. Thank you SLM Toyota for your amazing service.x

D. S.

Highly recommended, great customer service and free coffee and biscuit while you wait

A. C.

Great place to shop for Toyota or Lexus or quality used cars

T. W.

Very helpful & happy staff. Got a good deal too :)

A. W.

Fantastic people. Helpful. Professional. Cars are the best. Friendly atmosphere.

Y. B.

Great service from Ollie Whyte as always. Would recommend without hesitation

M. K.

A very good experience in the whole time dealing with Paul Shelley and we got the car that we wanted Toyota auris icon plus brilliant

D. C.

So so service allways feel left like they could do a little bit more

R. W.

As usual, friendly efficient service.

J. p.

I had a really good experience in this showroom with the customer friendly workers

S. M.

Always welcomed Warmly and received good services. Free refreshments.

R. H.

OK, but very isolated whilst waiting due to lock down.

C. W.

Staff so friendly and they provide free coffee and biscuits

D. O.

Good customer service friendly staff and good after sales

S.

Toyota dealer on Fifers Lane Norwich Took my car in for recall Hire car ready as promised And my car ready at promised time Phone call to confirm car finished And even a short video of work completed e-mailed to me

L. B.

Surprisingly service not as good as we thought, or what it had been. Left alittle frustrated.

K. “. L.

Always excellent service.

S. H.

A great place, the windows are really clean aswell

C. A.

Excellent customers service! Recommend

S. S.

Warm and friendly atmosphere. Helpful staff

C. W.

Great service but not cheap!

V. V.

A nice easy experience. Thanks Aaron.

M. W.

Friendly staff and nice waiting area and showroom 😃

D. m.

Helpful staff ' Good customer service.

P. M.

Good service, freindy staff, free coffee

A. R.

Very pleased with service given.

B. B.

Very good good experience, would recommend a visit.

J. M.

Going back

R. P.

Service Brilliant can't fault it.

A. C.

Good service very polite staff

T. B.

Brilliant experience choosing new motability vehicle

G. M.

Nice supra test drive...Great staff

D. L.

say they price match but never got back to me with a price.

M. f.

Brilliant helpful, and exctremley politewell done SLM

T. D.

Quality servicing at a price you would expect.

J. C.

Staff very efficient and friendly

M.

Brilliant Customer Care, highly recommended

K. S.

Excellent service Parking pretty poor

D. J.

Friendly, clean and quick

T. S.

excellent.nt service as always.

N. b.

Always good service here.

s. b.

Absolutely wonderful customer service

J. S.

Friendly staff and good advice.

N. D. K.

Very clean and friendly place

M. T.

Polite knowledgeable staff

s. l.

good service nice staff

b. s.

Excellent friendly service

T. O.

David was a joy to have as my sakes man.

G. F.

Good service

S. H.

Excellent customer service.

B.

Excellent staff and service

L. P.

Good service

T. G.

Friendly helpful staff

M. S.

Very helpful and quick

T. C.

First class service

R. A.

Very good service

K. S.

Great selection and service

N. I.

Professional staff...

N. O. (.

A nice small dealer.

s. h.

Great

d. s.

Good service

V. L.

Great service !

R. H.

Very helpful.

O. B.

Very friendly.

W. S.

Great service

T. P.

Good service

H. W.

Very helpful.

J. K.

Great

e. c.

Good garage

c. f.

Great

J. S.

car service

s. b.

My Toyota has been to the body shop for three days following a neighbours greenhouse being damaged in the recent storms and the glass flying onto our property and damaging the offside doors. Despite this being deemed an ‘act of God’ by the insurance company SLM looked at the damage had the car in within the week and has done a great repair for a good price. Their work, professionalism, and contact have been first rate and I would recommend them.

S. B.

T. P.

L. T.

J. H.

Y.

A. K.

W. B.

j. s.

M. T.

N. B.

Contact

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