Reviews of Bristol Street Motors Renault Nottingham. (Car Dealer) in Nottingham (Nottinghamshire).
Bristol Street Motors Renault Nottingham
Haydn Rd, Sherwood, Nottingham NG5 1EA, United Kingdom
Description
Information of Bristol Street Motors Renault Nottingham, Car dealer in Nottingham (Nottinghamshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Bristol Street Motors Renault Nottingham
Sunday
10AM–4PM
Monday
9AM–7PM
Tuesday
9AM–7PM
Wednesday
9AM–7PM
Thursday
9AM–7PM
Friday
9AM–7PM
Saturday
9AM–5PM
Popular times
Reviews of Bristol Street Motors Renault Nottingham
S. W.
Phenomenal service! I cannot explain how happy we were with the service Tia and Alex gave us. They were so friendly, very knowledgeable and helpful. We loved the fact that they asked our names and used them frequently. We felt like they really cared about us and in a totally genuine way, not in the stereotypical car dealer way. We only went in initially to have a look at a Clio and to get an idea of costs and style but a combination of an awesome car, a great deal and Tia and Alex’s service we decided to go ahead a purchase a brand new car. They understood exactly what we wanted to do and gave us a great package. Even picking up the car was a wonderful experience. Thank you so much to you both. I totally love my new car!
F. W.
Excellent service from start to finish. Very pleasant and professional salesman who was courteous and efficient. I travelled 155 miles to pick up my vehicle which was all ready and the handover was very smooth. Would definitely recommend.
J. D.
I would have to say that, for me, Rosie made the whole experience a pleasant one. She is very personable and was helpful but without being pushy. I felt that I could contact her at any time to ask questions and she always replied quickly. I know she was concerned that she didn’t know everything because she was new to Renault but I didn’t find that a problem as she always admitted if she didn’t know and made sure she found out.
Throughout she stayed in touch and I felt informed as to what was happening and, of course, felt very lucky to have got my car sooner than expected.
Thank you for how the handover was handled. It’s not very often you buy a new car so, as the customer, you want it to be a bit special which is what you achieved, and again taking the time to make sure I was happy with everything.
I found it really refreshing to have a young woman salesperson to deal with, I think I have only experienced that once in the past. It would be nice to see more women in more senior positions in car sales!!
K. H.
This is now the 3rd car i have brought from here and every time all the staff go out their way to help, make sure i get the car i want and build a great relationship. No matter what questions i ask, they are always very honest and helpful and ensure that i fully understand what is happening. The handover over of my new car was amazing. Tia spent lots of time with me showing me all about how it works so when i drove my car from the showroom I could spend my time enjoying the drive. This meant a lot to me. Big thank you to Tia and Alex. My new Clio Hybrid is just AWESOME, i could not be any happier. I would highly recommend this dealer to everyone
S. C.
A massive thank you to Rosie for helping me with the purchase of my new car. I have been going to Bristol Street motors Renault for many years and have always been treated fairly and truthfully. I’m never pushed or pressured into any decisions but always been given help and assistance in my search for my next vehicle. Alex has always guided me with clear explanations to my options and always seems to pull a rabbit out to get me the car of better expectations that I go in with.
The service team are fantastic and overall my journey each time with Renault has been rewarding and smooth.
Many thanks again to everyone at Renault and again Rosie I look forward to picking up my new car in the near future.
L. F.
My Mum purchased a beautiful Orange/Black Renault Captur and our Sales Advisor Craig Brown was extremely helpful and knowledgeable. Craig went above and beyond, he was polite, patient and answered all our questions which we appreciated a lot. He made this experience very easy and we couldn't of asked for anyone better!!!!
Would definitely refer him to family and friends, excellent service.
Esther & Louise
W.
Went here to order my new car on Motability.
Within a few minutes of looking in the showroom, I was approached by Rosie who assisted me with all my queries and concerns. She was fantastic and allowed me to get in the car and transfer my wheelchair in the car to make sure I could get into the one I had chosen. I was interested in the RS Line, and Rosie went and fetched an RS Line so I could compare the interiors of both versions to see which I prefer. Which was naturally the slick RS Line. She then guided me through the process of choosing the options that come with the car and processed my order within minutes of me making my decision.
Has kept in contact with me regularly throughout the ordering process. I am now waiting for a date to collect my new car.
Cannot fault her customer service at all. If you are visiting this branch, make sure to ask for Rosie!
F. G.
We bought our first Renault Zoe from Bristol Street Nottingham and were impressed by the service and efficiency offered by the team. We have just replaced it and once more felt very happy with the process and friendliness of Rosie and Alex who dealt with the sale. They were both very helpful and very quick responding to our queries. Rosie dealt with the handover and was genuinely enthusiastic and again very helpful. It is nice to return to car dealers you feel you can trust. Many thanks again!
S. D.
Lewis Smith was fantastic! He was polite, kind, easy to talk to. I would highly recommend anyone going to see him he was helpful in every way. His customer service is by far the best I have ever come across. Thank you Lewis!
S. L.
I would like to start off with a very BIG THANK you,
I walked in today to do a test drive that was booked and I got more than I bargained for. The staff are amazing and also hearing the feedback for the questions that I was asking the only words I can say is AMAZING. I loved the way I treated me and the time you gave me to think and look around 100% brilliant. The step by step going though the paper work was fantastic and the time you gave me as you was going though it all just amazing. You really did make me feel welcoming and comfortable. A missive thank you to Rosie Luckhurst 100% brilliant and I hope you keep up the wonderful work and Alex thank you so much. You guys have done it again thank you so much and I hope Alex you will remember what I told you outside, Brilliant work Thank you both so much.
T. M. P. M. B.
My husband and I had a appointment with Rosie Luckhurst this morning. She is a sales executive at Bristol street. She was very helpful, kind, considerate and went the extra mile. I wouldn't hesitate in recommending her and Bristol street Motors if you ever need to choose a car :)
A. S.
Popped into this dealership on spur of the moment and so glad we did! Was dealt with by a lovely young lady called Rosie, very polite, very friendly and very professional so much so that we didn't bother going to any other retailers and dealt with our business at this branch! Even got to test drive the car we were specifically after without any bother or fuss. Was made to feel like a valued customer, highly recommend this branch, keep up the great work!!
J. C. (.
Rosie Luckhurst has given us an exceptional service from beginning till end. She took really good care of us and professionally answered all questions we had about pcp and the car model we were interested in. All communication was clear and she took care of all needed tweaks we requested. Safe to say we will be coming back again 😊
B. E.
From our first contact with Rosie Luckhurst at Bristol Street Motors, Nottingham, she has been extremely professional, knowledgeable and helpful. Nothing has been too much trouble, and she took us right through to a seamless handover and beyond. She has been charming, and our experience with Bristol Motors has been a pleasure because of her.
T. T.
We recently got ourselves a new clio hybrid and are beyond happy with our decision. Our main contact was Lewis who helped us from our initial contact when deciding on the vehicle, to us driving away in it. If you are looking for a new car I recommend Lewis and the team to help you. :)
E. G.
Couldn’t have been more pleased with the service from Rosie and Pav when buying my new car! I made it clear I was still shopping around on my first visit and they were not at all pushy, encouraging me to think about my options but also working out the best possible deal for me - which was much better than any I found elsewhere. Thoroughly professional and approachable people, can’t recommend highly enough!
g. c.
Rosie and Alex were so helpful with the purchase of our beautiful new Renault Zoe and smoothed our path through the sometimes tricky on-line processes needed to navigate the system, which was a bit challenging at times for our slightly clunky pensioners’ IT skills! However both Rosie and Alex were extremely patient and helpful and always available on the phone whenever we got a bit stuck, as were other members of staff we dealt with. Both Rosie and Alex are very personable face-to-face and helpful without being too pushy. Our new Zoe is a delight to drive and we are now firm converts to Team Bristol Street. Thanks so much.
Graham and Fiona Cook
L. B.
Recall work done quickly with no problems..sorted out the wipers at the same time..did a check over the vehicle....
Very helpful and friendly
S. B.
Great service from Carl (Service Manager) and Nikoleta. Solved a very annoying issue (not caused by themselves at Bristol street) but by Renault Centrally. Pragmatic and sensible approach. Really efficient service and MOT and car cleaned to boot. Great stuff.
B. M.
I have given a 5 stars because of the help that i received from Lewis he kept me informed throughout the whole process from start to hand over .
D. L.
Attended the Hayden Road branch on my Birthday March 22nd was dealt with by both Rosie and Alex the manager. What can I say but they were brilliant. Couldn't believe how many giggles we had made my day. We were gob smacked that we were able to pick up our new car the same day at 4pm how professionally both acted and made us feel so welcome during the long process of paperwork. ROSIE ALEX THANKYOU 👍👍😘
J. E. A.
Came in to Bristol Street looking at options for changing my 2019 Duster and the new Jogger caught my eye. Rosie dealt with my enquiry, she was very approachable and very helpful. She organised a test drive and also put together various options/packages for a trade in. Nothing was too much trouble and assisted with any questions I had. Would recommend Rosie to anyone going to Bristol Street.
D. B.
As a new customer the team all performed beyond my expectations. My car was ready for collection earlier than expected with all my requests attended to. The wash and wax was a nice touch. Thank you
G. B.
Booking the car in for the service was easy. Courteous staff at reception and I was sent a video of the visual inspection. The free service plan was honoured so nothing to pay :)
M. P.
By far the best car showroom experience ever. No pushy sales personnel, no sales gimmicks answered every question I had. As the car being purchased was for my son. Will definitely go back for my next car and will recommend to friends and family
T. B.
The repair was a tricky one but the engineer succeeded in tracing it and eventually fixing it
I feel I could have had more communication to keep me informed as to progress reports as it took longer than a straightforward repair
D. B.
Very helpful and extremely friendly. Took my car in for a fault....no question asked they looked at it the next day....problem was worser then feared.....cost more to fix then the cars value.....the staff went the extra mile to help me thought all my options. 100 percent take my future car back to them but unfortunately my current car is unrepairable due to parts being way to expensive for anyone to buy........not there fault tho....
D. M.
This is the second occasion I’ve bought a vehicle through Bristol Street Motors Renault Nottingham and on both occasions I’ve received outstanding customer service. The experience from start to finish was fantastic. Alex was the salesman I was dealing with and I actually now class him as a friend. He was clear and transparent, he kept in constant contact with me throughout and made the whole process of selling and buying a vehicle a delight. They didn’t have the vehicle I wanted in stock but he took the time to source me a vehicle from elsewhere and managed to do that in a timely manner. I’ve already recommended Bristol Street to a friend and will continue to do so. I shall look forward to buying future vehicles. Thank you Alex and thank you Bristol Street. Many thanks Dan Marsh
P. S.
So I purchased and collected my beautiful new Clio iconic. I can confirm that I received 💯 % great customer service from the start and that great service continues as I’ve had a follow phone call and an email to check all is well and that I am happy.
Alex & Lewis were my ‘dealers ‘ and they have given faultless customer service. I received regular updates whilst waiting for my car, and any questions I had were answered swiftly.
The showroom is beautiful and all staff greet you in a friendly manner. Thank you
H. L.
I would like to leave this 5 star review for Tia who made the whole process of buying my new Renault Clio so easy. She was knowledgeable and friendly through the whole process. I have been buying Vauxhall cars for 40 years and I have not received the same level of customer service. Thank you Tia I can’t wait to collect my first Renault!
C. W.
Received excellant service from Rosie Luckhurst at the Haydn Road, Nottingham branch. Professional, knowledgeable, polite with an understanding of her customers needs. Nothing was to much trouble for Rosie and I would recommend her highly, thank you
S. P.
Excellent service and after service friendly staff that listen to what you want for your needs would highly recommend them
S. A. M.
I have bought cars from dealers many times in my life time, but the customer service from sales to service department at renault nottingham is just par excellence. Jake brooks from the sales and carl reece from the service department was the two gentlemen who guided me from buying the best car i have ever had to sorting out with a minor service issue. 5/5 from me.
Thank you 👍
G.
I dealt with general manger Alex and Tia who dealt with motability. The service I received was excellent. The atmosphere at the garage is relaxed and very welcoming .
b. w.
Was dealt with extremely polite and professional sales person very pleased with my visit.
t. j.
I like the pick up and drop back service.
The video I get sent about whats been done to my car is brilliant
Lastly the wash and hoover inside and out is great
Service is brilliant overall
K. H.
Recently purchased a new vehicle now awaiting
Delivery update
I would like to mention Rosie Luckhurst
who dealt with my purchase from start to finish
Including my test drive
Rosie is a credit to Bristol Street Motors Nottingham and would highly recommend
her should you be looking to purchase a car from Bristol Street Motors
S. G.
Took a Test drive this morning in a Renault Capture and was very impressed as I was with Rosie Lockhurst who was the Mobility Specialist and I must say I was very impressed with her to say that she had only been with company 3months her knowledge was brilliant nothing was to much trouble for her and she went over and above to make sure everything was right for me even helping lift the wheelchair into the boot her eye contact was brilliant made me feel very welcome I would recommend anyone to visit your dealership and to deal with Rosie I look forward to keeping in touch with Rosie on the progress of my new car and also looking forward to picking it up The other thing I found aswell is that other dealerships I have visited have been very pushy or didn't seem bothered about having my custom with Rosie she was very professional wasn't pushy very polite extreamy helpful Well done.
S. S.
Needed a car within the week on the road.
I spoke with Jamie Mann who sorted a vehicle that fitted our budget and with the specifications we requested.
All on the road and completed for our Saturday collection a great service thanks.
O.
Paw and his colleagues were great, helpful when needed but not overbearing. Loads of contact during the wait for delivery, Paw was cautiously optimistic throughout yet realistic with his expectations. If I missed his call he would send a video message. Hopefully this high standard of communication will continue.
H. J.
Since I purchased my car from these guys the service has been outstanding! From sales, aftercare and services +MOT’s they have provided 1st class customer service and care. 5 STARS well deserved
M. H.
I ordered my car from Alex Murdoch and his team and couldn't be happier with the service provided. The team organised delivery of the car at very, very short notice (24hrs) to my home address in Manchester. Absolutely incredible. Courteous and responsive to phone calls and emails, couldn't recommend more.
P. L.
Purchased a Clio last week couldn’t be happier with the car or service! Would highly recommend Renault Nottingham. Friendly and helpful staff especially Craig Brown who got everything sorted hassle free for me to pick my new car up all within 4 days!
R. M.
Got a loan car without any fuel. When issued this problem they said it wasn't their problem. So I didn't end up using the loan car.
J. A.
hi just want to say i bought a car from this garage and a was really pleased. there service was outstanding. after i bought the car week later a got a call asking if everything was ok. if there is any problems. if am happy with the car. i change my car every 1/2 years. so i deal with lots of garages. this garage was the best. i been driving for 27 years. all the best to them.
m naik
crewe
A. W.
Staff are friendly and courteous. I was kept fully informed throughout the work.
N. G.
Alex was extremely helpful. The service was excellent. We walked in on a Saturday afternoon with no appointment and we had the best experience of almost buying a car in a very long time. We got to test drive the Zoe, which can I say is a great car. We did not feel pressured into buying a car but given all the information we needed to make an informed decision. We will certainly be visiting Renault again for our next car!
Thanks very much for your help Alex.
Vickie and Neil Glew
S. G.
Amazing services, Craig made buying my first car an easy decision. Chances are I'll probably get my second car there also!
k. d.
Clean spacious area, covid safety measures in place. Friendly knowledgeable staff/salespeople. Good product knowledge, in fact the experience was so good that we've bought a new car. Yippee can't wait. Hope you have the same experience.
L. J.
Excellent customer service from Jake, very friendly and informative. Very happy with my purchase, would definitely recommend this dealership.
D. M.
Booked in to get a headlight light and was seen immediately. Great Service from the Hayden Road Team. Thank You
E. w.
We've just part-exchanged our car for a new Dacia Duster. Lewis Smith at Nottingham Bristol Street Motors arranged everything, kept us updated throughout the whole process and was professional and helpful throughout. Two happy customers.
5.
Needed some bit's for my clio, Michael in parts was extremely helpfull and got me sorted.
C. B.
I had a fault with my car and Renault Nottingham dealt with it brilliantly from start to finish. Unfortunately the correct part didn't get sent to them, so there was a delay, but that wasn't their fault, and they kept me informed throughout. The car was then returned to me as soon as they could.
The communication throughout the process was second to none, and the service team are just brilliant.
G. H.
My daughter bought a car here and I accompanied to test drive and kick the tyres etc. We had a very good experience. The salesman was extremely good, very personable and so helpful.vwould certainly buy from them again.
G. S.
Collected and returned my car, kept me informed of work, washed my car.
c. c.
Daughter bought a new car and she is very happy with it
M. M.
I was kept up to date with the progress of the repair needed and had everything explained to me clearly.
L. A.
What can i say....outstanding buying experience from start to finish. I cant recommend josh, our sales advisor, enough. His professionalism and patient approach towards our parents was heart warming.
Nothing was too much trouble for all involved and we thank you so much.
I cant wait to come black to see you when i need my new car.
Thanks again.
See you again soon.
Phil, lorraine, Anne & Lawrence
K. D.
Just taken charge of my new car from Bristol Street Motors Renault Nottingham. I have to say Alex and Pavel were most helpful and courteous and not at all pushy. They sorted all my needs and found me the car I had been looking for. I can say you can use them and trust them with confidence.
R. H.
Update: how to turn a negative into a positive. Matt and the team have turned a very poor experience into a very positive one. After picking up my review and getting in touch, the team have been brilliant, arranging a great deal and have done everything they could to facilitate. I have now purchased a car and am just waiting to receive it. *****
--
We've been trying to organise a test drive with this dealership but they don't ever call back. We are waiting and ready to buy a new car but apparently the new car sales team have better things to do right now than speak to customers.
G. T.
A good allround car sales experience service technician frendley staff and good service
D. H.
Good professional experience at Bristol Street Motors Renault Nottingham. I purchased a car from them October 2020 and they took mine in part exchange. The salesman was knowledgeable and courteous, made me feel like a valued customer. Excellent customer service overall.
P. L.
Great stock New &used. Nice friendly place. Very helpful.
G. W.
Bought my lovely Scirocco from Renault Nottingham - all of the staff went out of their way to make sure the process was seamless and car was presented beautifully. I would definitely 100% recommend to absolutely everyone! I love my car so much, he's called Steve. #whatsyourcalled
L. J.
Recently bought a new car from this Nottingham branch and I have to say it was one of the best experiences I've had yet. We didn't really know what we were looking for when we arrived but Harry the salesman made it all so easy. Definitely an asset to the team - nothing is too much trouble.
Can't give a higher rating than 5* otherwise we would. Will definitely be recommending this branch to all of our friends and family. Great place, great team!
M. H.
Michael in parts good service and a smile every time I come in!
A. P.
I didn't recognise my own car after it was serviced and MOT completed. They cleaned my car inside and out and it smealt lovely. This won't last now its back in my possession 😄
A. G.
This is out third car from Nottingham Renault and we love it!
Alex has always been very helpful, knowledgeable and goes above and beyond for us.
Can't recommend enough A*
D. S.
Great level of service from James Bex really helpful and knowledgeable.
i. n.
Purchased a New Van from James and was delighted with the service we received.
James made everything easy and kept us informed throughout the purchase
S. C.
I have recently purchased a used vehicle from Bristol Street Motors Renault, and the service that I received was amazing. The full process from purchase to pick up was smooth running.
I am so happy with how Steve dealt with everything professionally for me. On pick up day nothing was too much trouble for the staff here. We had the kids with us and they sorted drinks out for them and even offered them biscuits. All in all great customer service and let’s just say I am loving my new motor. 😁
A. M.
Set out great and wide selection of cars to look at
J. E.
Lewis smith was fab and helpful and would definitely recommend him
G. S.
We have just bought a new Renault Zoe 'Play' from Renault Nottingham. As this is our first electric car, and first automatic, our decision took a good deal longer than usual, and during that time several members of the team gave us excellent advice -- especially Pawel, Alex and Mark. We are very happy with the purchase and with all the help we have had from Renault Nottingham.
A. S.
I was and am always happy with the service at Bristol Renault Nottingham
C. M.
I went to Bristol street motors Renault Nottingham to purchase a new car and had no idea what I wanted, just the budget I wanted to spend. I spoke to Liam while I was there who wasn’t pushy at all and found me a few cars in my price range until I found the one. He found one that met my needs and looked exactly as I wanted it too. They gave me a good price for my part exchange, I had a laugh and joke while making the purchase with both Liam & Ted his manager. They made me a drink and made me feel comfortable and overall it was brilliant experience with next to no hassle. I would definitely recommended everyone visits Renault Nottingham for a great car buying experience and ask to see Liam or Ted.
l. b.
Michael on parts dept really helpful and polite. Will use the parts dept again.
T. T.
Lovely friendly staff. My car went in under warranty. Sorted very quickly even valeted it. All done covid safelycan highly recommend them. Thankyou bristol street renault for a lovely hassle free 5 star service.
K. B.
First time buying a car from this dealer and had an absolutely seamless experience! From start to finish the team at Renault couldn't do enough, the experience was very professional and communication was excellent throughout! I will definitely be going back next time I need a new car!
R. D.
I really enjoyed my visit to this dealership, I spoke with a nice young man named Mark. I did not buy a car this time due to personal reasons but I would recommend to friends and family as they are great guys.
I also spoke to Mark’s Boss Tom what a lovely fella made me feel welcome and at home.
A. B.
Professional and courteous service right from the outset with the salesperson I was put in contact with following an enquiry about a used car on their website. I was offered a test drive that encompassed a range of road types.
Good range of Renault vehicles and other brands, such as Mini, BMW and Mercedes. Only observation was the showroom looked a little tired and dated, with no obvious reception area upon arrival.
J. F.
Purchased my Golf GTD from Renault Nottingham and the experience was great i'd only seen pictures of the car but had every intention of buying it. The unfortunate thing is they only accept bank transfer for such a large purchase so I had to transfer the money before seeing the car to save waiting around 2 hours for the money to go in their account. I wasn't disappointed when I arrived the car was presented nicely and they had even taxed it, put fuel in and insured it for me to drive home in! The test drive route wasn't the best as it's the center of Nottingham and its quite a busy road. Would definitely buy from this dealer again as they are not pushy and ringing you every day like most dealers.
P. F.
Me and my family were looking for a second hand car and received excellent service from all staff but especially Lucas who was fantastic. We are very happy with our car and the service provided. Will definitely recommend to friends.
S. K.
I would like to take this opportunity to say a very Big Thank You to everyone at Bristol Street motors Renault Nottingham & especially to Jake Brooks the salesman!
I chose & made the purchase of my new car online after seeing it advertised, & from the very first point of contact Jake's help & advice & customer service have been outstanding!
I was also kindly emailed a clip of the car made by Jake so that I could see the car in much more detail.
The car was exactly what I was looking for!
I had also asked if I could get the car delivered to me in Birmingham & had it delivered as requested.
I was so happy when I saw my car upon delivery & was so overwhelmed because of the exact description & condition of the car...immaculate!
I love my new car it's brilliant with all the spec I require.
Thank you Bristol Street Motors Renault Nottingham & thank you Jake for your excellent level of service! *****
A. N. A. L. O. G. .. R. I. C. H. (.
Recently visited Renault Michael in parts very helpful and knowledgeable
l. k.
Friendly and helpful sales team.
j. b.
Great experience friendly helpful and knowledgeable plus a free coffe
t. s.
Great customer service and the guys there are so helpful when it comes to purchasing a new car. The motability side here is amazing and they cater for all your needs
J. J.
Popped in on the off chance to see what deals were on. Matt Pearce was very friendly and found us a great deal, so we ended up buying a car there and then!
C. T.
my Daughter has bought a car from a salesman called Harry Salmon. Very happy with the service received. We’ve had a laugh and got a new car. Would highly recommend to anyone. FIVE STAR TEAM
k. h.
The salesman was very friendly and gave honest advice-he got a good deal for me with no fuss- knew exactly what i wanted by just speaking to me and my partner outside-very smooth service from beginning to the end when i drove my car away. Thank you again.
S. k.
Very polite and organised from start to finish.
G. P.
very good experience was sorted in no time
m. p.
Parts department excellent service, staff are very helpful,polite,as well have excellent knowledge of all aspects of parts and will happily give advice if asked. Sales showroom is a real delight to look round and is always very clean and tidy and well set out sales staff are on hand to ask anything regarding any model if you wish generally this has to be one of the very best showrooms i have visited and would certainly go there to buy .
D. S.
First time having bought a car from this dealership, service was outstanding all salesmen very helpful, Ted the manager introduced himself while there, great experience will be going back when I change my car. Great experience.
l. w.
5 star service as usual during this service of my kadur
D. M.
We purchased a new Dacia Duster Prestige SUV about a month ago and I can only say that this was without doubt the most efficient and painless purchase of all 10 or so cars we have bought over the years. Salesmen Josh and his manager Alex were pleasant, knowledgable, helpful and efficient and whilst offering the usual 'extras', accepted our refusal of some without any of the 'hard sell' or pressure techniques often encountered elsewhere. I would not hesitate to buy from these guys again and would also not hesitate to recommend them to anyone else thinking of buying a Renault or Daciaa model. Buying from this outlet was actually a very pleasant experience from start to finish.
A. W.
Excellent service. Just didn't have the car we wanted. But some nice vehicles.
S. M.
Great people great cars at this dealership. I was dealing with Jake who is outstanding young man. I was well looked after and all my questions were answered. I have my dream car thanks to Bristol Street Motors Nottingham ++++++++++++++++
Thank you very much boys!!!
B. S.
Speaking from a recent experience I would like to fill you with confidence with a reference to the service department.
I was treated like an individual spoke to politely in a manner I could understand
The work on my megane was carried out with no problems
Would recommend completely.
V. H.
Staff were great and very helpful
P. M.
I would cetainly consider buying my next car from Bristol St Motors. The salesman (Danny) wasn't pushy and went out of his way to answer all my questions. Within a few hours I was driving away my new (used) Nissan Qashqai which is probably the best car I've had so far. All the staff were very professional in processing all the required documentation etc, and made the whole process a pleasure!
C. B. S. L.
I cant recommend this dealership highly enough. Purchased a New Car and was very impressed with the knowledge and persolal attention I received
c. s.
Bought a car recently from here and have got to say from start to finish was excellent, our sales person Frank was very helpful from start to finish and kept us updated all the way, and we bought our much loved Renault kadjar, keep up the good work Frank.
T. F.
The sales representative Steve was most helpful, didn't rush or pressurise me, explained all aspects of my car purchase. I would definitely return when looking for a car deal and recommend others likewise. Tim Francis. Brisol.
J. C.
Great sales team down there. I saw the car I wanted, no hard sell. Put the car through good prep and it looked immaculate on collection. Recommended them to anyone.
a.
Great service and friendly staff meant my visit was enjoyable and an easy transaction.
Overall an excellent service and most importantly an excellent vehicle purchased.
D. P.
Dacia and Renault dealer garage had to take car in on a recall ie a potential fault. Was told I would be about an hour in the letter then on booking find its all day. No courtesy car and only if booked way in advance and paid for which makes it a hire car not a courtesy car. Had full valet on car day before and car not clean on collecting it back ie oul on handle and white marks left on seats naturally they didnt feel it was their fault so on returning it valet they said it was the dust off gloves used when servicing so who knows how they marks got there?? Both parties offered to deal with marks my proffessional valet delt with it all good now. The sticky spot in acceleration i noted has also cleared so whether this was fault they were addressing or just incidental its fine now so an annoying day that came good.
G. C.
Dropped in this afternoon to look for a car and was absolutely blown away with how far the team went for me to get my daughter a car from one of their sites in Glasgow. Lovely staff and Galaxy Hot chocolate was a dream. H
J. S.
great place to do business- wide choice of cars and salesmen, and all very friendly yet businesslike to help you find the car and deal that suits.
I will be sure to tell my friends about how good these guys are.
Z. M.
Im very happy with my purchase. The salesman Stephen recognised our needs for a family car and offered us a great pick, which we ended up taking. I will be coming back to Britol Street in the future.
K. K.
Motability guy very knowledgeable on cars.said Zoe better than mini. He wasn't wrong.very helpful
A. G.
Nice shop filled with all the equipment you need when you buy your new bike. And obviously it has great bikes and scooters for sale. Excellent staff.
W. V. G. &. W.
Very approachable and helpful. They wont jump on you as you walk through the door. They give you the information you ask for and let you decide.
J. M.
ANDOLUTELY FANTASTIC!! Seamless transaction. Amazing staff!! Especially Rob, Vicki and Alexander!! Thank you for making buying my new car such a great experience x
D. C.
First experience not great, so went to another Bristol Street Motors and the level of service was exceptional, the deal was great so we purchased the vehicle.
X.
Excellent dealership.
Very friendly. Always kept informed. Many thanks.
M. J.
Great staff, I was approached by a few lovely members of the team to talk about the new megane sport as I’m considering buying to replace my 140k mile 08 197
A. W.
Lovely, courteous staff, the young man who is dealing with us,Josh Beeston is so polite and if he doesn't know the answer, he will go out of his way to get it.
R. C.
Mark was polite and helpful salesman. The car was just what I wanted at the right price and mileage .I would recommend them to anyone for a reliable source for your next car
J. M.
Social distancing at its finest 👌 Lydia looked after me, she was very informative, certainly know what she's talking about. Brilliant service 👏
S. M.
I recently bought a low mileage used car from the Nottingham branch. The price and the service was great-it was a low pressure experience all the way through and I’m happy to recommend them.
R. O.
Very friendly service and helpful all the way through the process of motorbility. Looking forward to the arrival of our new car
J. R.
Excellent service start to finish, special mention to Alex for getting me the perfect deal 👌
D. W.
Bought my car from Bristol street motors and can honestly say the whole experirnce was very good.Have recomended other family members who also bought a car from them
S. M.
I received a good level of service which hasn't always been my experience at main dealers. Thanks Bristol Street.
S. B.
Took my car for mot service today five star service from the service reception staff to the mechanic dealing with the work also the you man who cleaned my car after thank you so much for your advice service repair and clean very satisfied customer☀️☀️☀️☀️☀️
A. M.
Fantastic customer service, great cars and bought there and then on a great deal
A. A.
I've always had a Renault and I've always had a good experience with them. I find the company very helpful after sales team are very dedicated too.
j. b.
we would like to thank the Andy and all the staff for there curtious polite and the quick efficiant way that they solved the diognostic problem we had with our car today anyone that thinks of scrimping going to a backstreet garage to save a few pounds think again cause you get the best at lower prices going to the dealers servicing dept they are there to help not rob you blind thankyou all
R. E.
Buying my car from Bristol Street Renault in Nottingham was an absolutely fantastic experience! Such a great team, both sales and service!
R. d. C.
Neil is a very knowledgeable and enthusiastic person. I am grateful for all the assistance he gave me today! Hope to see you soon. Thanks.
A. C.
Not too much idea.ladie on reception had no idea.delay in my service /mot package no reminder or call..so wasnt able to get a courtesy car..
A. L.
Fast friendly service from real people, who take time to inform you what's happening and what if anything is required. Thanks to all the service staff.
C. M.
Went yesterday. Great selection of cars. Went for one car left with a totally different one. Thanks Jake
H. F.
Treated with respect and courtesy at all times. Thank you so much for your support Frank.
J. R.
Love my old car and went for my new one. Ask for Eric very honest and to the point.
J. C.
Check the year of the tyres on the cars before buying. They sold me tyres that were older than the age of the car.
e. k.
Professional staff,knowledge on their work ,very nice showroom and clear pricing.
T. B.
Mark the salesman wasn't a pushy seller and we were treated with respect and honest selling
F. P.
Good stock of not just renault make.
Well informed and helpful staff.
No pressure selling pleasure to visit
A. H.
I don't know if it was the new way we have to deal with things now ,but it could be that 2people have left it might be that not sure? Job done .
M. T.
Excellent service. Staff very friendly and helpful. Easy parking and good opening times 👍👍👍
G. M.
Liam Huckerby was just right not too pushy!
s. R.
Very slow service takes a while to get to speak to someone
b. d.
Very good went out of there way to explain and help us Steve is a credit.to them thanking them again
B. M.
Seem like really decent sales guys. We were there a while and they were very accommodating
L. G.
Extremely polite staff not pushy as in some others in the locale! Very impressed.
D. L.
Nice friendly people and answered all of my queries patiently. Try it if you need to get a car
C. W.
Great service. The first place I feel I can trust not to be ripped off.
P. d. W.
I have a Renault, so use this garage for repairs, MOTs and servicing. Customer service is exemplary.
P. J.
Picked up our new car lady dealing with the car was so helpful
A. C.
Staff absolutely fantastic and helpful no pressure just good honest advice
M. F.
Good advice, friendly service, no hard sell. Would certainly recommend them.
K. B.
Staff were amazing extremely helpful and polite. Can not fault the team at all
W. W.
Brilliant friendly staff and very knowledgeable and always happy to help
g.
Very knowledgeable and friendly team with a nice, no pressure approach. Plenty of choice here too.
A. J.
Covud safe and really good customer service 👏
K. M.
Dealt with Gary in the Part's Dept excellent service, thank you Gary !
J. H.
Absolutely nice staff, providing excellent customer service.
E. H.
Great place to buy new and used cars.
J. P.
Friendly staff, great service No rush
p. s.
Perfect day got new car all round great
D. B.
Always a pleasure and quick to help. Like visiting here. Thanks
J. H.
Absolutely nice staff, providing excellent customer service.
j. p.
Amazing staff
P. R.
Receptionist Nicolette excellent
Thanks for all your help
A. H.
I don't know if it was the new way we have to deal with things now ,but it could be that 2people have left it might be that not sure? Job done .
A. C.
Not too much idea.ladie on reception had no idea.delay in my service /mot package no reminder or call..so wasnt able to get a courtesy car..
P. d. W.
I have a Renault, so use this garage for repairs, MOTs and servicing. Customer service is exemplary.
M. F.
Good dealer - great Head Office customer care
D. B.
Always a pleasure and quick to help. Like visiting here. Thanks
m. u.
Got a new car only went to look at second hand cars
C. W.
Well their is an ev charging port and an promotion gear shop I bought an jacket
g. e.
Pleasant staff polite and friendly coffee good
N. R.
Great service
j. b.
excellent customer service , highly recomend
m. w.
Very friendly and not pushy thank you
g.
Very knowledgeable and friendly team with a nice, no pressure approach. Plenty of choice here too.
j. b.
we would like to thank the Andy and all the staff for there curtious polite and the quick efficiant way that they solved the diognostic problem we had with our car today anyone that thinks of scrimping going to a backstreet garage to save a …
S. G.
Customer service team were great
T. S.
Great service from a bunch of dedicated guys
m. u.
Got a new car only went to look at second hand cars
S. W.
Very friendly and helpful staff.
G. B.
Enjoyable experience very professional
T. S.
Great service from a bunch of dedicated guys
I. T.
Best customer services ever!
S. W.
Very friendly and helpful staff.
R. P.
Very polite and helpful
J. A.
Was very good very helpful great
P. K.
Very good
G. B.
Enjoyable experience very professional
A. H.
Very friendly and efficient
S. K.
Very good and excellent service
A. A.
Efficient service and helpful information.
t. t.
1st Class very helpful
P. N.
Very helpful and friendly
r. n.
Niceeee
j. p.
Amazing staff
J. F.
Nice friendly staff.
S. B.
Excellent customer care
T. J.
Very helpful staff
s. L.
The staff are wonderful here
A. B.
Very friendly and helpful
D. G.
Fantastic customer service
O. K.
Nice and friendly staff
M. B.
Very nice people
S. W.
Good service 👍
d. s.
Staff are pleasant.
P. G.
A1 service as always.
D. D.
Great service.
P. C.
Ok
c. s.
Brilliant service
d. j.
Very helpful
S. L.
Great service
M. M.
Great bunch
M. C.
Quite good
L. B.
Very helpful
N. S.
We were looking for an electric disability car and visited all the main dealers. We decided on a Renault Zoe because it has a larger boot than other electric cars and easy to fit my wheelchair. Rosie helped us and she was lovely. Most of the other detailers salesmen couldn't be bothered with us for whatever reason but Rosie was super-helpful, really friendly and an absolute pleasure to deal with. Thanks 👍
G. B.
To me the best test of any business is how they deal with any issues. We ordered the cars in December 2021 and collected them late June 2022. 6 Months due to various issues. We finally got the cars and was happy with the deal offered. Thanks.
V. C.
L. F.
T. O.
J.
H. K.
J. L.
C. S.
M. K.
K. B.
C.