Reviews of Stoneacre Nottingham. (Car Dealer) in Nottingham (Nottinghamshire).
Stoneacre Nottingham
Nottingham Rd, Basford, Nottingham NG6 0FB, United Kingdom
Description
Information of Stoneacre Nottingham, Car dealer in Nottingham (Nottinghamshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Stoneacre Nottingham
Sunday
10:30AM–4:30PM
Monday
8:30AM–7PM
Tuesday
8:30AM–7PM
Wednesday
8:30AM–7PM
Thursday
8:30AM–7PM
Friday
8:30AM–7PM
Saturday
8:30AM–5PM
Popular times
Reviews of Stoneacre Nottingham
e. d.
From start to handover… 10 stars… from the welcoming branch manger, Gareth who tirelessly processed everything including my endless questions and James who been brilliant all the way effortless friendly salesmanship, you will feel like you are not just being sold a car but you are being really taking care…calling them was also smooth easy to be reach! Get you car here! Take my word for it… they will look after you…
K. D.
Posting on behalf of my partner.
Stoneacre have been amazing with us, they are on the ball with everything.
James and Gareth are the 2 people whom helped us with buying our new car.
They bent over backwards to ensure everything was in order for us and suitable with our requests and requirements.
Both gentleman should be very proud of themselves. We cannot thank them enough for all their hard work and doing so so promptly.
n. w.
Just bought my new mitsubishi outlander phev, had a few problems that weren't sorted out when I got the car but Stefan and Sam have been super helpful in getting it all sorted efficiently for me. So couldn't be happier with service level 👍
B. H.
Brought my partner a van, was dealt with by James.. Leigh manager and Sam/ finance for the final handover. Really really happy with my purchase and how friendly and welcoming the staff were but mostly how James went above and beyond to help me choose the right van. He made sure the van was ready in time and kept me updated throughout. I would most definitely go back and recommend. Very professional and helpful.. thank youuu
K. B.
If you are looking for a new car then you will absolutely be in the right hands at this branch. The guys are so helpful, really efficient, not pushy at all and nothing is too much trouble. They made the process so easy for us and went the extra mile to make us feel special. Particular mention to Lee, Sam and Gareth!
P. F.
This was the easiest dealership we have got a mobility car from. Ask for sam , he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service
J. R.
Just collected my new Fiat 500 😊really happy with it and Jack was great in helping me choose the right car for me so thank you! Really pleased with the service and would definitely recommend visiting the showroom.
K. S.
I thoroughly recommend Stoneacre Nottingham to everyone wanting a first class experience while choosing a new car . Every staff member I met and spoke with was friendly and knowledgeable . James helped me to chose my Fiat 500 . Everything was organised and explained well. 5 stars all the way !!
J. R.
So impressed with the amazingly high standards of Stoneacre and I highly recommend James Lomas on the sales team. Such a pleasant and professional person. We love our new MG.
A. M.
Anyone looking to buy a car can do no better than to buy from Stonacre. James and the staff were very polite, friendly and fair. Buying our Outlander was a pleasure from start to finish. When I am next in a position looking for a car Stoneacre will be my first port of call. Thankyou for making it a great experience guys.
J. W.
If you are looking for a new car then Jonny is your man! He was great from the moment I ordered to pick up! Always stayed in touch to update me about the vehicle! We hit some bumps through the process but was sorted smooth and professional with no hassle! Would definitely recommend this garage to family and friends! 🚗
C. W.
Car in for software update. Done quickly and efficiently. Staff were nice and friendly. Washed and vacuumed car as well. Not expected but fantastic service. Thanks team.
H.
Just wanted to put pen to paper so to speak! To say a humongous thank you to the lovely Jake Gilbert😁 for being a fabulous guide and a gentleman (a patient one at that)! In finding me the correct vehicle.
I love my new car!
Many thanks to all the rest of the staff I came into contact with.
What a gorgeous bunch of folk🤩
Wishing you all the very best
Paula Lees X
D. F. (.
Brilliant service from start to finish. Every member of staff couldn't be more happy to help. Special thanks to Jack for helping me pick out my MG.
n. k.
Can’t thank the guys here enough for my new car. Amazing service from start to finish. Especially Stef & Leigh who were brill. Would definitely recommend and return.
r. t.
Brilliant service in getting me a new Fiat car. I would especially like to thank James for going above and beyond to get me the exact car I wanted. The process was carried out quickly and efficiently. All paperwork was done with the minimum of fuss. Buying a new car could not have been easier than this.
R. C.
Dealt with Sam Peace, had a great experience from start to finish, went through all the finance options and took the time to go through all their cars to ensure we got what we wanted his customer service was exemplary from start to finish can’t recommend highly enough, will definitely be going back when it’s time to change vehicles again.
M. C.
Jack was amazing and attentive. Lee the Manager was very obliging, the Business Manager was down to earth and thorough. Great experience all round, looking forward to the next visit 😀
D. P.
I recently had the pleasure of purchasing a new MG5 from Stoneacre MG. Sam & the whole team were wonderful, friendly and accommodating. They walked my wife and I though the whole process, from test drive to after care. The purchase couldn't have been easier. Thank you all, but particularly Sam. I look forward to dropping in again soon.
B. M.
After dealing with previous dealerships which I feel have lacked integrity and not followed through with promises, it’s so refreshing to find a dealership which has been incredibly helpful every step of the way.
Dealing with Sam, Stef, Gareth and James from service has been a breeze and I’ve felt they have guided me every step of the way.
From dealing with a car that had constant issues, to showing me new vehicles, talking me through options, listening to my negative past experiences and showing me solutions, I would now always recommend Stoneacre Nottingham.
Within a few days I’ve gone from feeling helpless to totally assured and like I’m in good hands. Not only have I driven away with a sparkling new car, I have the confidence that if anything happens I’ll be looked after in future.
Thanks for such a great experience Sam and you’ve really instilled confidence in me that I can have a good experience with a dealership given past bad experiences. Five star service and genuinely friendly advice from Stoneacre Nottingham!
L. H.
Just purchased my series 6 Mitsubishi L200 from Ian Bell at Stoneacre Nottingham. The whole experience was 5 star, nothing was too much trouble for Ian, he gave sound advice when required and listened to my needs. The vehicle was delivered on time and due my awkward schedule Ian even arranged to hand it over to me at 7:30 am. Would certainly recommend Stoneacre and Ian Bell, as Arnie said, I'll be back.......
F. G.
Picked my car up today. I love it. I did not know what I wanted when I went in but told Sam what cars I liked and the featured my husband would like and he sorted the perfect car for us. Brilliant team work by Sam and Lee they have been amazing and gone above and beyond to help me. Would highly recommend both of them.
Z. P.
The service from James, Gareth and Lee this week has been amazing. They made the process of getting my new car easy to understand and a breeze, especially appreciated during a house move. I can’t fault the after sales service I received from the branch either- the team are excellent ambassadors for the Stoneacre brand and I will definitely be recommending them to friends and family. Keep up the good work guys!!!!
j. C.
Customer service excellent.
Polite pleasant helpful in every way.
Full explanation of everything
Did not feel rushed into buying my MG ZS vehicle given all the time I needed.
I felt very relaxed through the whole process of buying my car.
The whole team were just great.
If I could give 10 star rating instead of 5 I certainly would.
I would recommend this garage to anyone without a doubt.
Thank you Stoneacre Team.
Xx😘
C. N.
Very good service great customer care. Lovely staff very friendly and they do their best to accommodate your needs.
S. T.
I recently purchased a new car from here after the recommendation of my mom. Couldn't recommend enough! James was so helpful and really friendly. It was really quick and easy to return my car and pick up my new one. Gareth who helped me with the paperwork made it really easy to understand too. I love my new Suzuki Vitara :) will definitely be going back in the future
F. R.
Would highly recommend Stoneacre Nottingham when buying a car. Amazing service and such friendly and helpful staff. Can't thank them enough. Thank you to Stefan and Sam for making buying a car a great experience. The car is fantastic. One very happy customer.
D. W.
Few hiccups, not directly the dealerships fault, but got there in the end. Found Luke to be incredibly helpful, personable and relatable. If he didn't know the answer he wasn't afraid to admit it but would do his best to find out. Ended up leaving the dealership with a smile on my face and driving the car I originally sought out to get, can't beat that! As with most dealerships the parking is a bit tight due to the relatively small site although there is on street parking just outside. Overall I'd recommend Stoneacre for your next car just make sure you shop around beforehand and do your research so you have a figure in mind.
K. K.
Recently purchased a car from here at Stoneacre Nottingham. I couldn’t of asked for a better service, they answered calls quickly and dealt with all my questions, which made for a really smooth experience with this store. The manager Stefan Mabbott was fantastic, he took out his own time outside of work to deal with me personally and assure me of the process. 10/10 customer service, highly recommend!
S. C.
I upgraded my car this month cause I wasn't happy with my previous car. Stefan, James and Leigh did everything they possibly could to sort a new car out for me. This is my 4th car I've had from them and I can honestly say I wouldn't go anywhere else they are amazing and do everything they can to get you the best deal and the car of your dreams. I would recommend anyone to go there. I've been driving 35 years and this is the best car dealers I've ever used. Thank you so much Stefan and your team you are amazing.🌟🌟🌟🌟🌟
s. h.
I'm so happy with my new car. I was very satisfied with how i was treated in the showroom even though i work at the branch. From having guidance in choosing a suitable car for me! Leigh Prince the sales manager dealt with me he was so kind and helpful, he sourced the right car and made it happen with my budget taking me through every break down cost until we found the most suitable car. He then passed me to Matt Blood the business manager then sorted all the paperwork for the finance, insurance, tax etc as I've never done it before. So grateful between the two of them made buying my first car a lot easier and no hassle. I was able to drive away that day. Very satisfied! The staff were all so lovely and warming. I highly recommend. Happy customer.
K. P.
I recently purchased my new car from Stoneacre this week. Was really impressed with the process from start to finish. The whole team were really friendly and knowledgeable throughout. The click and collect system works perfectly and they had taken every precaution to be as COVID safe as possible. Highly recommend and will definitley be back when i am ready for changing my car again!
S. W.
Really great experience buying from Stoneacre Nottingham - Jake, Leigh and Stefan offered not only great customer service but exceptional support through the buying process - I would highly recommend buying a car through them! Massive thanks from me and I’ll be returning in the future as well as recommending to family and friends. Thank you!
G. H.
Took delivery of an MG HS plug in today. Chose Stoneacre Nottingham because of the great deal they were offering. Couldn’t be matched locally so happy to drive the 170 miles. Great service from James all the way through from initial contact to taking delivery less than two weeks later. Can’t recommend him highly enough. Straight forward no messing about. A refreshing change from the normal experience. Would have no hesitation in using James and the guys in Nottingham again.
C. N.
Bought new car ford fiesta the staff was very helpful and took really good care to explain everything in full.
C. A.
Just like to say that when my master cylinder went on my clutch. Stoneacre Nottingham did a very good job and also got my car back on the road quickly as I need it for work. I also took out the lifeline warranty. At first thought it was a waste of money. But when my master cylinder went it save me a awful lot of money so glad I had it. Also like to thank the team who worked on my car well done good job.
Also like to say a special thank you to Kerry the manager who looked after the car and made sure the parts where right and in good time. So I could get my car back on the road.
A. J.
Didn't fix the passenger window for a second time and has to go back. Showroom staff very friendly!
P. W.
Outstanding service from all the Team at Stonacre Nottingham, especially Sam, Leigh, Gareth. Very Professional, outstanding knowledge, no pressure to buy, very easily contacted, all quiries solved and any meet ups done at your convenience. This is the second car we have purchased from Stone acre and will definitely be back, thank you all for a fantastic service.
Paul and Mandy
h. m.
Sam was very helpful, professional and respectful. The easiest handover I’ve had. Would recommend every time. I love my new car and will definitely return to have an MG again
M. B.
Very efficient Sam treated my wife and I like royalty very happy with the service.
I. C.
Just picked up our new car today.we received excellent service from start to finish. Lewis kept us informed along the way.they are all such lovely people.
M. B.
Took my vehicle for a Service. Excellent customer service, very helpful. Would recommend.
S. S.
Wow!! What can we say! We would like to say a huge thank you to Jake, James, Stefan and Gareth. We purchased a pink fiat 500 and I have never experienced customer service like it! Firstly, we were made to feel incredibly safe, all COVID guidelines, strictly adhered too! Jake and James, for putting up with me!! And for being friendly and informative and above and beyond helpful! Stefan for having such a great team, and being helpful and Gareth for clearly explaining the finance to us! It was a very memorable and enjoyable experience, and a special thank you, really does have to go to Jake, for his patience, personality and for being simply great at his job!we actually will miss you guys! I recommend each and every person, to visit this showroom! You will not be disappointed and you get some great entertainment thrown in too!! Well done to you all! I love my car!!
Shelly and Cavan Soal
D.
I purchased an Abarth Esseesse from Jack at Stoneacre Nottingham branch. Sadly due to a last minute change in circumstances I was unable to proceed with the deal. Needless to say, Jack went above and beyond from start to finish and a genuine nice guy to deal with. If you're looking for a new car give Jack a call.
O. A.
Bought a car from them today Suzuki Vitara and extremely happy with this purchase. Price was the cheapest I ever found. The staff (James and Gareth) were very efficient and competent. It was very nice and smooth experience
S. K.
Am a returning customer, had a perfect buying experience yet again! Dealt with Ian Bell, very helpful and friendly, nothing was too much trouble. Answered all my questions patiently, either in person, via text or email. And believe me, I asked a few! Didn't hesitate to contact Ian when I wanted to exchange my car. Absolutely wouldn't hesitate to contact Ian again. Loving my new car. Very happy customer.
p. g.
Over the last two days both myself and my partner have dealt with Jack. Chloe is completely over the moon with the car and Jack was a brilliant help, he explained everything well and talked us through the whole process constantly making sure we were happy and comfortable with everything involved.
Would definitely recommend going here for your new car, we will be returning. Thank you all for your help and especially Jack who has been brilliant throughout.
J. B.
Ian bell is very knowledgeable, he worked to very tight time demands, helped us to get the car I wanted signed & delivered within 2 weeks!
Ease of communication text, email & phone he also goes above & beyond starting work early in the morning for customer convenience Fantastic service & would highly recommend.
M. P.
good selection of cars, shame that production of the new mg's can't keep up with demand..
m. n.
Customer service is obviously the top priority at Stoneacre Nottingham, I have just bought a vehicle from them and dealt with Sam, James and Leigh throughout the process. Three highly professional, really friendly and helpful guys. Not pushy in the slightest, just a genuine desire for customers to go home feeling they’ve got the right deal. I know when I go back for servicing, myself and my vehicle will be in the very best of hands. I would highly recommend Stoneacre Nottingham.
a. b.
Recently bought an MG5, really pleased with the whole process, the guys were efficient and got the best deal for me and the car was ready for me to pick up before my bank could clear the finance. Loving the car as well, does exactly what is expected at half the price of inferior alternatives
Thanks James
J. L.
Everyone was welcoming and professional, but never pushy, and Jack in particular helped me with my choice of car, and guided me through the whole process of finance, etc.
I am delighted with my new car (Citroën C1) and also with the deal and aftercare.
I wouldn't hesitate to recommend Stoneacre, and would buy from you again.
Thank you to everyone concerned. 😊🚙
C. C.
Bought my wife a Suzuki Swift sport from Stoneacre Nottingham, it had only done 5 miles and was thousands cheaper than one not registered The salesman Ian Bell was excellent he couldn’t have been more helpful and made the whole buying experience a pleasure . He followed the sale up with texts to thank us for our custom and to say he hoped my wife was enjoying her new car. I can’t recommend Ian highly enough and would recommend him to anyone.
R. N.
We bought a Fiat 500 recently and were very pleased with the service we received. James and his colleagues were always there to make sure we were happy with everything. Would reccomend.
T. V.
Great service from start to finish, very professional and gave me the best deal possible on my new car! Jake, Steph and Leigh were top notch, no pressure from them to buy a car, they couldn't do enough for us! Highly recommended
M. H.
Brilliant is all I have to say!
This is my second car I have bought from Ian Bell and his team. The service is out of this world, I couldn't ask for anything more. I called Ian up to say I wanted to purchase another Suzuki, literally after 10 minutes on the phone this was all sorted with a great deal and I was picking up my car within the week. Ian's support, knowledge and attention to detail is brilliant and this is the best customer service I have experienced. Thank you again Ian and your team!
Regards
Mike
R. S.
I recently purchased a Fiat Panda 4 x 4 Cross through click and collect from the Stoneacre Nottingham branch. I must say that the folks involved couldn't have done a better job.
From initial enquiry through to delivery to my door in Surrey was seamless, not easy in these times!!
Many thanks to Jake Gilbert (Sales) and Edward who did a great job on the finance.
Regards
Rob
R. &. D. S.
I decided to buy my daughter her first car for her 17th birthday. I went to the Nottingham Stoneacre showroom and was greeted by Jake. We discussed what sort of vehicle I was looking for and he showed me some options within my budget. I soon agreed on a lovely little Peugeot 108. Jake said it was a low deposit so I paid it and informed him it was a surprise gift for Ella.
Jake stealthily delivered the car today, her birthday, as agreed and even bought Ella a bunch of flowers too.
I was really impressed with how easy the whole process was and with how well prepared to deal with covid Stoneacre were.
Thanks for all your help.
Rob Shelley.
S. H.
Just bought a new car from Stoneacre Nottingham. Everyone was so friendly. Special thanks to Sam and Stefan who both assisted with the purchase of my car and the speedy turn around of the car ready for collection. I can't recommend these guys enough.
P. L.
Right from entering the door to leaving with my new car the service and attention to detail was very professional and friendly. Ian Bell is very knowledgeable in all aspects and it puts you at ease and gives you confidence in the product you are getting. Thank you very much and will gladly use the company again and recommend to others!!
K. H.
Having had my old car for 11 years, I was a little daunted at the prospect of having to face hard selling car sales staff in strange times. However, I was soon put at ease by the staff at Stoneacre who reassured me from the start. Jake inparticular has been so helpful and a credit to the firm - he guided me through the whole process and has been open and honest from the start. He was also very patient when it came to me making decisions and made sure that everything was explained. Having had some unpleasant experiences in the past, it has been a pleasure to see an honest sales associate who took the time to get to know customers as well as keeping in regular contact. Thank you for a professional, yet friendly approach.
A. W.
Fantastic service from start to finish. For someone that wouldn't consider themselves anything close to a car expert, it was brilliant to get the extra care, service and advice here. Ian Bell was superb on sales, made it really straightforward, explained all my options and arrived at a deal I was very pleased with. The car was a suprise for my wife, and he really went the extra mile to keep things under wraps until the day we came in. They gave us a great tour of the car to set up all of the smart tech and make sure we were totally happy before we drove away. Thank you to all. I'd highly recommend to anyone
C. M.
Just bought a car at Stoneacre Nottingham. James was great, making the whole process simple and I was able to drive away on the same day. Really enjoying the car.
Chris
S. W.
Sunday-saw car on Stoneacre website in Liverpool
Tuesday-made enquire and agreed trade in, car brought to Nottingham
Friday- drove it home with extras as agreed (strips)
Everything went so smoothly, staff very friendly and efficient
Overall we are very happy with the deal and service we received and a special thanks to Jake & Stefan for making the whole experience very enjoyable. We would strongly recommend Stoneacre Nottingham
K. B.
I was unsure which Mitsubishi car to purchase but Ian Bell talked me through the options in a very helpful manner. I am not techy and he made allowances for that
I have had Shogun warrior for 6 yrs and it has served me very well
I was given the opportunity to test drive two cars
Ian helped to me to make my choice
What could have been a fraught experience was made pain free-apart from money transfer to buy the car - and I have a wonderful car which will suit me
Ian also helped me choose accessories
I would like to than Ian and the Stoneacre Nottingham team for their assistance
5 star treatment
R. W.
Thank you sam and the team at stoneacre Nottingham for the car buying experience, on no occasion did I feel pushed or pressured while looking at the desired vehicle. Most satisfactory was the organisation of the essentials to allow me to drive away within 24hrs of first contact .
A.
I purchased an M4 from these guys. Amazing customer service. Probably the easiest purchase of a car I’ve had. Really helpful and was able to come to a great deal. No BS or anything. Everyone was really friendly and couldn’t be happier to help. I actually almost thought it too good to be true.
Thanks to Ed and Matt for the great customer service and for helping me secure a great deal. Cheers guys. PS, the car is awesome!
D. K.
After recently purchasing a Suzuki Swift sport through Stoneacre Nottingham, I would like to say a massive thank you to Jake who made the whole experience pleasant and enjoyable - including a smooth transaction. He had the patience of a saint and nothing was too much trouble for him. He’s a credit to your dealership and I wish him well in the industry. A mention to Leigh also, who couldn’t have done any more for us. Highly recommended. Michele Kowal
M. C. M.
Wonderful service from Keith and the lovely lady who called me back when my car was fixed. My car was being fixed due to a recall fault so it was the first time I'd ever used them. Found the team ever so friendly and approachable and was even offered a coffee! The sort of service I used to enjoy when I used to take my car into Honda a good seven years back! When my car was ready, they'd not only done me a free health check on it, but they'd also washed it and made it look lovely for me! I was really touched and there was no pressure applied to get other stuff fixed which was highlighted in the report. It was nice to find out to be honest. I Would definitely rate the garage service and given the service I got, I would definitely go back. Top customer service and also great work on my car! Five stars!
M. I.
Great customer service! Listened carefully, wasn’t pushy regarding extras, went the extra mile to ensure that the car was a perfect fit. Highly recommend.
I have to edit this review as I had to return the car I first bought. Sales staff were good at finding me another vehicle, but incredibly slow (it took 3 months for them to do so). Since then, another almost 3 months later, they have yet to give me the promised back seat headrest and spare key, and won't respond to my messages or emails about these, or about an issue which has popped up about the car. They do, however, repeatedly contact me about the V5C for the returned car; so they are able to respond when THEY want to. After sales service needs a lot better care than is currently provided.
A. P.
The team were extremely helpful and made the purchase of my new car easy and seamless. I highly recommend this place and its staff!
d. s.
Brilliant customer. James and the rest of the team were brilliant. Unbelievable quick turn around from trade in to purchasing the car. Walked in and walked out with a Mercedes 2 hours later.
Would definitely recommend. Thanks again👍🏼
J. W.
Leigh and his team gave us exceptional service from the warm greeting through every step of our new car purchase. Everything was explained at each level and they gave us a fantastic deal.
Special mention to Jake who looked after us from beginning to end. We wish him all the best on his new journey. x
J. S.
Thankyou Sam for making my tranfer to a new car so easy unbelievable customer service thankyou Sam 😀😀
M.
Great service from Ian Bell at Stoneacre Nottingham.
We had driven up from Northampton to view the car with the intention of having to return another day if we decided to purchase. Ian pulled out all the stops to allow the transaction to be completed that afternoon including dealing with a part exchange of the car we arrived in, service on the Suzuki, and the installation of heated seats.
While waiting all staff were friendly and accommodating providing plenty of coffee and good humour. Ian went out of his way to explain the workings of the new car before we left, and even arranged for some items we had left in our old car to be returned to us by post the next day.
Excellent service, highly recommended.
Many thanks.
M.
I have been purchasing my vehicles from this dealership for many years now and would not hesitate to recommend. Ian Bell is the salesman I deal with and is without a doubt the most helpful person I have ever encountered in this business. He is an asset to the dealership. Thank you all very much. 👍
T. A.
After initially not being able to secure a favorable deal. Ian went out of his way to find one & called me back. I got a great car at an amazing price with extras. I can't praise him enough. Will definitely be back next time I want a new car.
D. L.
I recently brought a Kia Sportage from Stoneacre, Nottingham. I have been very pleased with the level of service that I received especially from Sam who I dealt with throughout the process. The car was well presented and I got a fair deal on my car which I part exchanged. I would also like to thank Sophie who entertained my children for a while while I sorted out the administration process of buying the car. I very rarely write reviews but thought I would make an exemption in this case.
P. W.
Outstanding service from all the Team at Stonacre Nottingham, especially Sam, Leigh, Gareth. Very Professional, outstanding knowledge, no pressure to buy, very easily contacted, all quiries solved and any meet ups done at your convenience. …
K. P.
I recently purchased my new car from Stoneacre this week. Was really impressed with the process from start to finish. The whole team were really friendly and knowledgeable throughout. The click and collect system works perfectly and they …
p. g.
Over the last two days both myself and my partner have dealt with Jack. Chloe is completely over the moon with the car and Jack was a brilliant help, he explained everything well and talked us through the whole process constantly making …
J. 0.
Thanks to all the people at Stoneacre for making the exchange for my old car in for the new one I bought from them so easy during these current times! Absolutely love the car and would recommend them :)
S. M.
Thank you to Jake and Leigh . They helped me with friendly and efficient service, and to get the best deal in buying my car. I would definitely recommend this dealership.
I. P.
Fast, friendly and efficient service.
J. B.
Ian bell is very knowledgeable, he worked to very tight time demands, helped us to get the car I wanted signed & delivered within 2 weeks!
Ease of communication text, email & phone he also goes above & beyond starting work early in the morning for customer convenience Fantastic service & would highly recommend.
G. A.
Thanks to Chris in the parts department for the excellent customer service we received when ordering a spare part. He made sure of the exact delivery time of the part even though it was the busy Christmas period, nothing was too much trouble for him. This guy really cares for customers. Thanks so much.
G. N.
went to look at getting a car on mobility and was expecting the usual over zelous salesman but how wrong could someone be ,The company was really Covid friendly which put us at ease a salesman called Sam took use through the whole process from arranging the test drive to going though the details of the cat not matter how long it took ,Sam was very professional throughout from the first steps to the collection of the car and the service continued we Sam rang after 3 days to see how we were getting on and if we needed any help
Big thank you to Sam and Stoneacre Nottingham
D. T.
I have just collected my fabulous brand new, shiny Mitsibushi Eclipse 4 from Stoneacre, Nottingham and to say I’m thrilled to bits is an understatement !! I only visited the showroom and met Ian Bell about 10 days ago as I needed to change my present car ASAP. Ian was helpful, courteous, professional and nothing was too much trouble. He took me for a great test drive, allowing me to have a decent length of time to get used to the car and because of this I felt confident enough to place an order for my car immediately. So here I am 10 days later collecting it and I’m still pinching myself. From the moment I walked into Stoneacre I was met with helpful, friendly, professional staff. The place felt very welcoming and I didn’t feel at all pressurised into buying a car from them. Having had several recent bad experiences with other dealerships, this place is a breath of fresh air. Ian has been kind, helpful and thoroughly efficient, sorting out all the paperwork and handover of my previous car within a short time frame. He kept his word and managed my expectations regarding the delivery date and nothing appears to have been too much trouble for him ... I can’t thank him enough. His is clearly a very knowledgable and experienced salesman but never once tried to pressurise me into buying a car from him. When I collected my car today I was so grateful to Ian for taking the time to go through all the features of my car and I was so impressed with his patience and clarity in explaining everything to me. My overall experience from start to finish of Stoneacre, Ian Bell in particular, has been enjoyable, efficient and professional. I have never had such good service before and I can’t thank Ian enough for all he has done for me. I will most certainly recommend Ian Bell and Stoneacre, Nottingham to anyone who is looking to buy a new or used car, they give excellent customer service !!
D. E.
In the last 9 years I have purchased 6 Mitsubishi from Ian Bell. I have found him very professional and his vehicle knowledge second to none. I've never had an issue where I've had to go back to the dealership. I'm very happy with the car and would definitely recommend them to anybody.
M. S.
Brought my Mitsubishi in for a service, wasn't sure on the procedure as a new customer to the dealership! Tall Blonde lady at the reception was very helpful, she made me a drink whilst I waited for the service desk to come available, she explained what would happen whilst the car is the workshop! She came and checked on me whilst I waited, really nice touch!! She Made sure I was happy with everything at the collection. A asset to the company.
s. a. P.
Brought a new car today from Stoneacre, the customer service has been fantastic, Sam and Leigh couldn't do any more for us. They made it a pleasure not a hassle to buy the car we wanted. Definitely worth the 5 star review.
Mr Pearson
Z. S.
Previously Stoneacre helped me greatly when I first left university in setting up a 0% finance Suzuki Swift PCP deal which was soon to come to a 3 year end. I was rang by a very friendly and professional salesman Sam who was extremely helpful in discussing my options and what offers Suzuki had to upgrade. Pleasant experience all round and great customer service- new deal sorted with the showroom car I fell in love with when looking round! Very good service, would highly recommend.
S. W.
Reviewing on behalf of my mum Jackie. From the moment we walked in we were made to feel very comfortable by Ed and all the team. Ed had all the time in the world to answer our questions and was very knowledgeable about the cars. No pushy salesmanship, would highly recommend anyone to purchase a car from this garage. Sale was efficient and professional. Thank you!
C. W.
Had my new car 2 weeks now and very happy with everything. Massive thanks to Leigh and Thomas for their guidance through the whole process. Nothing was ever too much trouble. I've had bad experiences with after sale customer service previously but with Nottingham Stoneacre it's been so far so good. I hope it continues so I have no worries going back when I change my car next time. Would definitely recommend using Stoneacre Nottingham.
A. C.
I recently brought my Fiat 500 from Stoneacre Basford Nottingham . From the moment I entered the show room I was greeted and made to feel very welcome . We were introduced to our Sales Person a gentleman called Ian Bell . Immediately he put us at ease and nothing was too much trouble for him .
I collected my car within the week and I am delighted 😁. The after service has been equally brilliant. I cannot thank Ian Bell enough for exceeding all my expectations and would surely buy my next car from Stoneacre . A big thank you from The Vidovic’s..
N. S.
We travelled from Sheffield to look at a car for our son we'd seen on line having spoken to Matt the night before. Very happy with the full customer service provided from Matt, Stefan and Leigh. as we were really pleased with the offer made and service of the sales team, we bought the car. What was even better was that it was turned around by the rest of the team - valeted, taxed, insured and ready to drive away in little over 2 hours.
Thanks to you all - we have 1 very happy young man with his first car ready to get onto the roads of Sheffield.
C.
Great experience with staff member named Gareth. All done over the phone and car delivered to us up here in the North East. Very pleased with vehicle and service. Highly recommended
t. m.
Love my new MG HS PHEV. Many thanks to Lewis for his dedication to keeping me informed all the way through the process. Excellent service. Would recommend Sponeacre.
J. S.
Thank you to Mat Brown for looking after us when purchasing our new car. We couldn't have asked for a better service from him and the branch. We would recommend to anyone wishing to purchase a car. This is the 3rd vehicle from this branch we have purchased service as good as ever.
j. a.
I bought my Suzuli Ignis from Stoneacre at the time of the changeover from Chris Variava. The salesman Ian Bell was excellent. Ian had previously been the salesman when I purchased a Suzuki Splash. Ian answers questions honestly , is very caring, efficient and helpful. It is a pleasure to buy a car with such a salesman. The servicing department has also dealt with my vehicles very well.
M. H.
If you want to buy a car this is the place to do it, friendly accommodating staff that move quickly once you have told them what you want. They brought the car I wanted over from another site and was ready to pick up the next day. After a bit of negotiating to get the deal I was happy with I drove off in my new car. It could have been done quicker if I wasn't spinning it out to get some more free coffee. Would be six stars if there were biscuits!
G. N.
My first car from Stoneacre. Fabulous customer service from all the team so efficient and friendly. Special thanks to Ian Bell going above and beyond to get everything sorted for me. I really appreciate all your help Ian and love my Suzuki Swift 😊
M. A.
This is our first time getting a Mitsubishi from Stoneacres Nottingham and from day one we were made to feel welcome and relaxed by Ian Bell. There was no pressure and our queries were answered professionally. The test drive was enjoyable and not hurried. We were kept informed on the progress of the delivery and assisted with the modifications. At handover, Ian's knowledge and assistance in explaining the features of the hybrid car was excellent and we drove off with much confidence.
Thanks to Ian and his colleagues, we have no hesitation in recommending Stoneacres.
D. D.
I couldn't of asked for better service from Edward Dickens at Stoneacre Nottingham. This is the first time I have every bought a brand new car so all was new to me and I was a bit nervous but Ed sure looked after me well and explained exactly everything I wanted to know and was very patient, great salesman. Thank you very much for my new Suzuki Jimny!!
a. h.
Have been in to collect my new car, from the original call on Wednesday and arranging to move the car closer to me by the Thursday, and pick up by Friday, the staff couldn’t have done enough. Sam was great, and Leigh was really helpful with getting me a good deal!
J. 0.
Thanks to all the people at Stoneacre for making the exchange for my old car in for the new one I bought from them so easy during these current times! Absolutely love the car and would recommend them :)
c. w.
With terrible experiences of 'pushy car sales people' it was a breath of fresh air to walk into Stoneacre and feel at ease. Darren and Leigh were accommodating, knowledgeable and friendly helping me purchase my new Suzuki Vitara- which I am extremely pleased with. I highly recommended Stoneacre Nottingham to anyone thinking about a new car, that wants reliable, honest advice, with an excellent all round service.
J. B.
Ian was fantastic. He showed me how to drive an automatic car for the first time . He talked me through all the controls and even set my radio up and my Bluetooth . I am very happy with the service I received and love my new car.
Thank you
Beryl
S. A.
Amazing customer services!! Everyone is really friendly and the process fast was thanks. Thanks to jake for looking after me helping me drive off with a a beautiful car. Would recommend to anyone. Very professional and know their stuff. No pressure to buy and work within your set budget. Very happy customer.
L. P.
Thanks for the great service when we bought our new Suzuki Attitude! Jack Tennant was brilliant and made it a good experience for us. Other staff also very helpful. Great dealership. Thanks.
j. l.
I have just taken possession of a new Vitara, and thanks to the excellent service from Ian Bell, I'm looking forward to its benefits and providing me with a new driving experience. The care and attention Ian has shown to me over many years has given me security to purchase and enjoy driving.
S. M.
Excellent service with no high pressure selling. A large selection of new and used cars that can be viewed online to save any wasted visits. Ian, the salesman we dealt with, was very knowledgeable about the car we test drove , positive answers to all of our questions without any 'I thinks '. The place isn't exactly on a main road but we found it easily and we were completely new to the area. We bought the car we'd found online, just awaiting finalisations before collection. Watch this space for alterations to this review should things change!
V. C.
Me and my partner just bought a Mitsubishi Outlander from Chris variava's garage. Ian who dealt with the sale was fantastic. I cannot fault him or thank him enough. After buying the car from just seeing it online and then travelling 150 miles to pick it up we were not disappointed. Ian was very helpful and honest about everything. He showed us how everything worked in the car and even connected our phones to the Bluetooth for us. I would definatly buy another car from here and would recommend anyone else to do so. 5* service from beginning to end! Thank you so much Ian!
T. H.
We have just bought a Mitsubishi Outlander through Stoneacre Nottingham. There was no pushy salesmanship, which was a new experience for us. Thank you Ian Bell for making the purchase so relaxed and easy. We will definitely be recommending Stoneacre to our friends. Thank you.
a. m.
Excellent service from Matt! We live quite far away from the branch (over 4 hours!) and the car was all ready to drive away when we arrived. As we were a distance away, Matt sent us a video of the car prior to us seeing it in person and arranged for the MOT to be done prior to us arriving. Would recommend this branch to anyone wanting a Suzuki!
R. D.
I got my motability car from Stoneacre. As an autistic person, communicating with strangers can be really difficult. Ian Bell was totally ideal and I would highly recommend him to any autistic person. He is very easy to communicate with, friendly, funny and good at putting customers at ease. He kept me informed of what was happening and when I picked up my car yesterday he spent time making sure I understood how everything worked. His enthusiasm for the technology system was infectious and I may now join the 21st century and enjoy the various things my phone can do in conjunction with my car. Thank you Ian.
r. h.
Just purchased my car from Stoneacre and would like to say a massive thank you to Stefan who was my first point of contact and showed me round my car but secondly an absolute huge thank you to Jack who went through everything with me while doing the paperwork...absolutely lovely young man, couldn't do enough for me and his banter wasn't too bad either lol....picked my car up tonight and the deal breaker was the flowers 😉...thank you so much Jack, it was an absolute pleasure and I would highly recommend anyone to you guys!
K. R.
FROM LILLIAN WESTON 🙂
After being a motability customer for a good number of years .I called at stone acre with my husband on another matter,and we met Ian .
I then decided I'd have a new motability car from there.
I have never come across anyone that genuinely cared enough ,to give his time to make sure the car I chose was the right one for me .
Ian kept in touch with me until the car was ready for collection .
Brilliant man
From Lillian weston LIL 9244
r. g.
This is the second Suzuki we have bought through Ian. It's always been a pleasure dealing with him. He is so helpful and goes the extra mile for you. Always great doing business with him and as before this was a hassle free smooth transaction.
T. E.
Thanks to Sam, Gareth and Maureen for stylish customer service and a super speedy turnaround. Less than 24 hours from order to pickup. I love Pearl, my new Ignis ❤️
M. K.
ADDITION:-
Despite having had 3 previous versions of the Outlander, I was having some (user error) problems with my latest version so Ian came to my home to give me some on the spot tuition, which was much needed!! Many apologies to his wife for delaying him by over an hour for his tea - just hope it didn't end up in his sons!!! But what a tremendous "above & beyond the call of duty" effort from Ian & I'm so grateful & now it's set up a treat & is a great drive!!! Thanks so much Ian!!!
The previous Friday we went to see Ian to see about changing the wife's Mitsubishi ASX, lovely car, but for a "Town car" as she's not driving vast distances anymore. Ian said he had just the thing, a Suzuki Ignis, auto, top of the range, not done much mileage & took us on a test drive. Absolutely perfect & the wife was completely at home with it straight away!! Brilliant, Ian, very well done - again (as we'd bought the ASX from him as well!!). But then, he told me that he had just the car coming available for me, I'm on my third Mitzi Outlander, this one is a 5 year old PHEV, which I love, but Ian thought now was perhaps the time to be changing & he worked out a great deal & a PCP plan to suit my pocket. Far too good a deal to refuse, as they say, so have now just collected it & am amazed just how much more spec. there is on it, now just need to learn how it all works!! Absolutely fantastic service from Ian and Gareth!!!
Thank you so much guys, 2 very satisfied customers in one go!!!
m. m.
Staff were very helpful and friendly. Arrived to get me the best car for my needs and money. Came away with a car I never thought I would be able to afford on a great deal.
e. m. c.
Just drove home in new Outlander Phev Purchased with Ian Bell, this is our 3rd car purchased with the help of Ian enough said really as nobody would keep going back somewhere if they didn't feel looked after. Our company emctiles prides itself on customer service and with Ian we get the same excellent service. Thanks again Ian for everything keep up the good work 'Sherlock' and we'll be back soon... Martyn, Lou and Oliver...
A. M.
Our Family went in yesterday hoping to a get a nice car for a good deal. We came out not only getting a great car for a great deal, but had tremendous amount of joy during the whole process. Ian Bell was amazing to be in contact during our time at Stoneacre. He was very friendly, professional and understanding.
I traded in my car last night for a good price and found out I had left my Ipod, remote for the gate of my flat, and my spare wallet...(not proud this blunder). I called Ian this morning and told him about my stuff and he's drove in to work on his day off and got my stuff from the car. He's going to post it by recorded delivery to my place.
Totally blown away by the customer services at Stoneacre Nottingham and especially Ian.
Highly Recommend this place!
K. K.
Drove from Andover, Hampshire to Nottingham to purchase Suzuki Swift. From the first phone call from Ian Bell to the final purchase of the car, his customer service was top notch. Coffee on arrival, fair price on part exchanging my vehicle, accompanied me during the test drive as I didn't know the Nottingham area, Ian made the whole experience a pleasure. I drove away in my new Suzuki Swift feeling very satisfied. Thanks Ian it truely was a pleasure doing business with you.
C. N.
Lovely experience from start to finish I knew what car I wanted and Sam was great in getting what we wanted very friendly and helpful throughout best experience I have had purchasing a car 😀
A. H.
I cannot fault the Nottingham Stoneacre branch. The employees I met with; Leigh, Ed, Matt and Sophie had an outstanding level of customer service! They looked after me and grandparents from the moment we entered the building giving answers to every question I had. They will definitely be getting my business again in the future! One thing that really stood out though was the fact that weren't all the typical "in-your-face" sales people I was afraid I'd encounter; they were just a lovely, easy to get on with bunch that all seemed to be happy working there. Keep it up Nottingham, thanks again for my Swift have really been loving the new car!
G. A.
Thanks to Chris in the parts department for the excellent customer service we received when ordering a spare part. He made sure of the exact delivery time of the part even though it was the busy Christmas period, nothing was too much trouble for him. This guy really cares for customers. Thanks so much.
L. M.
Just bought my first car after not having one for a while and it couldn’t have been any easier. Thank you to Sam for making it easy, comfortable and reassuring!
S. M.
Thank you to Jake and Leigh . They helped me with friendly and efficient service, and to get the best deal in buying my car. I would definitely recommend this dealership.
C. C.
Second new car I've had through here, first a Suzuki through Chris Variava, and now a Mitsubishi through Stoneacre. Both times I've been seen by Ian Bell, who's been great. While there has been a couple of little teething issues, each time they've been dealt with promptly and professionally.
n. n.
Have bought 5 cars from Ian Bell, he and the others on sales team give excellent service. 5 stars. Have to give 3 as the service section has just been so poor since Stoneacre lookover, fortunately the products have been excellent but will most likely go elsewhere for service in the future.
A. P.
Travelled over from Derby today to pick up my Suzuki and would like to thank Ed, Jack and the team for excellent customer service, right from placing my order, through the test drive to vehicle handover. Pleasure to do business with you!
S.
Bought a car from Stoneacre Nottingham two years ago. My 1st brand new car. All has gone smoothly since. I have had good service and love the car.
s. r.
As a returning customer, this being my 4th Suzuki car purchased on CPC at the former Chris Variava branch, as usual I had a no hassle buying experience, this time dealt with by Ian Bell, very helpful, friendly and thorough. I would recommend this dealership without hesitation, and if any reader is interested in purchasing any new or used car seek out this Stoneacre branch and ask to speak to Ian
J. R.
Great experience purchasing a new car from Stoneacre with Ian Belle. He was courteous and displayed excellent patience. I would recommend this excellent sales person to anyone dealing with Stoneacre in Nottingham. Jack
A. S.
This is our second Suzuki car we've had over the past 2 and half year's.
The service we have received from Ian with regard's to our recent 19 reg car has been second to none. We have received all the Care and Attention from Ian, the sales team and also the service department in the past.
Super Car's, and Super Service..
Regards
Anne & David..
W. S.
I purchased a car a year ago from another dealer and hadn't been happy with it since. I spoke to the staff here at stoneacre on Wednesday and booked to come have a look and test drive of a vehicle on the Thursday. From me arriving I was met by sales manager stefan who was very welcoming and during the day had been my saviour as without him the car I wanted wouldn't have been possible. I then met salesman matt who through the whole day had been very patient and very thorough and explained everything top noch, his knowledge in the vehicles they sell was on point. To finalise my deal I was taken through to see matt who explained everything very clearly and made sure I understood everything with the paperwork and that nothing was missed off.
I would highly recommend this branch of stoneacre the staff are amazing and they couldn't do enough for you.
I look forward to coming back in the future not just for a new car but I will definitely use this branch for services etc.
D. L.
Ian Bell,
marvellous, so helpful, honest and straight forward, told him what I needed and what I liked and he came back with the right car in the perfect colour.
Brilliant to my kids to who are usually shy talking to new people but they settled right in with him and enjoyed their time there as much as I did.
Thank you Ian.
A. R.
Had a really good experience buying a used car here. Great service from Sam and Gareth who provided quick responses and assistance. Thanks for all your help
I. H.
Great service. Dog was allowed in as well. Just been today and collected my Mitsubishi ASX. The service from Tony and Ian has been excellent from start to finish. Walked in today and I was greeted and acknowledged by all 8 colleagues that I came into contact with, one even made me a coffee. Excellent customer service, it's nice to be treated as a human being or an equal where you are not judged on appearance or looks unlike sytners BMW or Audi Nottingham who's staff tend to look down at you or judge you, well that's when they can be bothered to acknowledge you or serve you. Perhaps you should come and get some training from these guys on customer service and manners. Once again a massive thank you to you all, Especially Tony and Ian.
C. m.
I just bought my first car and I have to say a big thank you to Ian and Leigh!. They both made the experience a breeze and were very accommodating. I am very grateful to you both for your time and dedication to helping me.....so excited 🤗
G. L.
I first went in to Stoneacre 3 weeks ago and met a really nice chap, Ian, he asked what I was looking for in a car, so after me reeling off the minimum of 5 things the car had to have, Ian started showing me and my 2 daughters around, now what I have to mention is that we were having a "crutch off" he and one of my daughters were hobbling around. So anyhoo after narrowing it down to my price range and still keeping everything I was looking for then lan showed me a car I hadn't thought of, which had not what I was looking for, but more car than I thought I could get. And after quite a long test drive, without the pressure expected,I said I would have to get my other half to have a look first, but that was no problematic all. Well I went in had another look and another member of the sales team Matt, showed us around and after securing my car with a deposit it was nearly all done. I had to go back on Thursday to fill in the paperwork and pick my car up. Ian was there to hand over the keys ensure I understood all the basic operations to drive out safely. Now I dont know if it has come through on this but every member of staff could not do enough for us and they made us feel at ease, we had a laugh along the way which made it all an enjoyable experience. I would like to say I now know why Ian has all those thank you cards on the wall behind his desk, if you go in soon you will see mine amongst them.
D. F.
I have been dealing with Ian Bell for many years and his service and attention to detail have always been to the highest possible standards. I would recommend anyone who is interested in buying a new car to ask to deal with Ian, he is a top bloke.
T. (. D. G.
I could not have asked for a better service from Ian! From test driving an L200 to being in one driving away, it took less than a week. Non pushy and friendly service from this dealership. This is the place to go for a new car!
A. H.
I had a great experience buying one Shogun and part exchanging another Shogun with Ian Bell. He did everything he said he would and the car has been great. No hesitation in recommending.
David Kelly
E. &. A. B.
Had five cars from Chris Variava over the years,always dealt with Ian Bell who has always been most helpful and professional with each of the sales,can be highly recommended.
Have also had all my cars serviced here and the service has always been excellent.Finally the after sales service via Phil Skinner has always been very good.So yes this company can definitely be recommended.
T. B.
I haven't brought a car for years, and I didn't know what I wanted or what to expect. I went to Stoneacre, saw a car I fell in love with 😍, and Ian Bell took care of the rest for me. I received a 5 star star ⭐⭐⭐⭐⭐ service from Ian, he was easy to talk to, and he took the time to talk to and look after my 11 year old twins (we visited Stoneacre when they had a promotion on and the kids were kept busy with the chocolate fountain 🍫 and marshmallows😂...) Ian didn't roll his eyes 🙄when I asked lots of questions, he calmly answered all my queries 👍.... and not knowing much about cars...trust me... I asked a few!! Ian is simply a great guy 😃! I would recommend Stoneacre to all my friends and family ✅ and I will be going back for MOTs and services👍. Thanks Ian for everything. From one very, very happy customer. 🤗
J. G.
The Alfa Romeo Sales team are a delight to deal with. You can tell there is a genuine enthusiasm there for the marque, something lacking in some dealerships. There's genuine knowledge and experience too - and from my own experience, I know they go the extra mile to help. You're not forgotten about after a sale either. Definitely recommended.
K. M.
Great friendly service from Ian Bell from start to finish, with no pressure selling. Buying our used Outlander PHEV was easy and trouble-free. Everything promised was delivered. A very pleasant buying experience and would recommend to anyone. Definitely 5* service.
T. S.
We were looking for a car for my Wife and couldn't find anything locally, we found the ideal car at Nottingham but we were a little nervous about driving the 2 hours to see it, we shouldn't have been! Ian Bell looked after us amazingly, no sales talk just honest advice and great customer service. Matt Blood looked also after us on the finance side with really knowledgeable and clear advice. Just wish you were a little closer to us in Grimsby as next time we want a car we will definately be driving back to Nottingham.
Thank You!
A. D.
Just collected my new Ignis today. Ian Bell made the whole purchasing process a joy - no hard sell, no pressure, instead he was focused on getting me what I wanted. How refreshing! The most straightforward and pleasurable experience I’ve ever had in buying a car!
R. C.
Took my car into Stoneacre Nottingham yesterday, Received Excellent service from Ann at Stoneacre Nottingham she kept me informed all the way through my car having a airbag recall.
Thank you Ann you were very polite pleasant and helpful you are a credit to Stoneacre Nottingham.
Thank you Rakhee Chamberlain
B. D.
Fantastic experience at Stoneacre Nottingham buying a Suzuki Swift. Ian Bell was great. Absolutely no pressure to buy, he answered our many questions patiently and thoroughly and made the whole experience stress free. Thank you.
J. H.
Very helpful from start to finish, Ian was the lead for our sale but all of the staff work well together to help us and the aftercare we have received so far has been second to none. Finding a trustworthy dealer is hard to come by so we’re over the moon!
G. R.
After buying a used Jeep Grand Cherokee from another main dealer outside of London, I experienced problems with the alternator, as you can appreciate parting with a large sum of money only to have your dream car break down was quite distressing. I cannot praise the service team enough at Chris Variava for acting so proffesionally and efficiently in recovering and repairing my car under warranty. My recent experience of a full service and MOT was again carried out particularly efficiently and my car returned with a high quality valet.Thank you to the whole of service department!
A. B.
Very happy with the service we received when we bought our new Jeep. A bit of confusion on handover from the original salesman due to a shipping delay, but Aaron more than made up for it by his comprehensive handover on delivery. Loving my black Batmobile!
A. A.
Came to look at a used Ignis, Ian came to help within seconds, he was very polite, friendly and knowledgeable. There were no used automatic Ignis but Ian got us a good deal on a new one! All paper work was done efficiently and fast on the day of the test drive and when I collected it 2 days later! Ian even preset for the radio to my favourite stations. I would highly recommend Stoneacre and Ian to anyone needing a new car, I wouldn't go anywhere else now!
A. D.
We've just bought a car from Stoneacre Nottingham the customer service was excellent we can't praise them enough for their help and advice.
I'd defiantly recommend these Guys
A Massive thank you to Russ, Ed and Leigh
N. B.
Absolutely class service from Sam and the rest of the team. They make buying a car easy! Would easily recommend to anyone!
j. w.
Just picked up my new vitara today from Stoneacre Nottingham, couldn't be happier with the customer service I received. Massive thank you to Russ Sorsby and to Ian Bell for the very thoughtful way that they portrayed every single thing to me about the workings of my new car. All I can say is, what a professional and very understanding staff you are. I'm over the moon thank you. Jan Wilkinson
K. P.
Would highly recommend anyone looking for their new car to visit Stoneacre Nottingham. Competitive prices, a good selection of cars and a team who are more than willing to help with any questions you may need answering. Will be recommending to friends and family who are searching for their new car in the near future!
J. P.
Great service, very knowledgeable and personable. Confident but professional; not a typical car sales person approach. I have had a Mitsubishi before and was so disappointed with Pentagon I chose Stoneacre in a different city and was not disappointed.
P. S.
Collected my new Mitsubishi Eclipse Cross 4 on Saturday from Ian Bell. He is a kind understanding gentleman whom has a strong passion of communicating and understands everyone. Also special thanks to Steve in parts for all your help.
You are both a credit to the company
Thank you very much
Pam Sharpe
G. T.
This is our 3rd Shogun in 7 years from Stoneacre/Variava and we have always received excellent service from the whole team, sales, servicing, advice, valeting and loan cars whilst ours were in being serviced.
Our 3rd was handled superbly by Ian Bell in 4 days from start to pick up today Sunday 17th Feb 2019.
Keep up the good work.
J. S.
Thank you Ian for your excellent service in helping purchase our new car. We have no hesitation in recommending you and stoneacre to anyone we know who would be purchasing a car.
Thank you once again.
P. S.
I bought a Grand Vitara Estate and Jake ensured everything was done so efficiently and quickly (and with good humour!). I'd gladly recommend them and the whole team, come to that.
S. V.
Can’t recommend Stefan and the team at the Nottingham Branch enough they are so friendly and treat you like family they are really top people who work at that branch I have even recommended several friends and will be back for many more cars in the future.
B. A.
Thank you to Richard Brown for helping me with my new Jeep Renegade I love it and the service from the Chris Variava dealership was excellent. They were very warm and welcoming and not pushy at all. I would recommend them to anyone in the market for a new car.
A. M.
We have worked with Chris Variava on a number of events over the past 10 years and found them to be courteous, pleasant and fun to work with. We have together had a good level of success in business and in turn forged some strong relationships. So much so I even bought my Mitsubishi ASX from them as I felt I would be in good hands. Fantastic dealership with great people.
K. B.
An absolutely stunning service throughout from Leigh and Ed.
Nothing was too much trouble, and we loved the afternoon spent there and also the new car.
Thanks for everything and cannot recommend you all high enough.
Y. M.
Great team from the manager, Jake, James and Gareth. Helped us after we broke down on the hill before even getting there. Great service from all concerned thank you 🤩🤩🤩
A. S.
Purchased a new car from stonearce nottingham and Ian Bell's customer service was inpecale. His professionalism was great and friendly I would give him a gold star if I had one. Would definitely buy from there again.
M. S.
Good for Mitsubishi service. Good team. Price reasonable for main dealer. Car park was a bit full but they were ok with me just leaving the car anywhere. Little bit of a wait to be seen too. On the whole a good experience and seemed liked they cared.
M. G.
A pleasant and easy transaction from start to finish. Special thanks to Sam for going the extra mile for us and making it such a comfortable and enjoyable experience.
A. B.
I bought an Audi TT from Stoneacre Nottingham and the purchase was very positive in every respect. I dealt with Ed Dickens who was very professional, friendly and honest, A great customer experience. Thank you.
M. T.
Fantastic customer service from all the people involved at Nottingham, helpful and efficient. Really pleased with my vehicle highly recommend business.
Thanks guys
D. C.
Took my spider in for repair and was pleasantly surprised at a very reasonable price, always had great service from them and they always try to fit you in even when they are really busy. So a big thanks to all the staff, on front desk and most important the people we don't see. Great Team !!
Oh yes they even cleen the Car
I. C.
Just collected my new i 130n sports back from nottingham ,Ihave been a customer of the garage for years still getting the same good service from Ian BELL and every thing was done to his usual high standard., I would not hesitate to tell new customers to get in touch with him. Thank you very much Ian
J. H.
Purchased a new car from stoneacre Nottingham from Sam who couldn't of been more helpful. I'm pleased everything went through smoothly and the guys Sam and Mat where brilliant and made me feel at ease when purchasing this car. Thank you
A. D.
Very helpful, called back too which is rare these days!
R. H.
Feedback how to obtain a higher star rating:
Don't charge for a courtesy car for any repairs, but especially not under warranty.
Try and remain competitive. Like it or not Carwow and other car price comparison services exist and it's a shame you won't match offers
Three stars because the test drive was a good experience
J. H.
I recently took out a personal lease contract from Stoneacre Nottingham. Tony Mills looked after me really well. Very happy with the service from start to finish. Smooth process, always got prompt responses to my queries from Tony, who was extremely knowledgable and a really nice guy. This is my first experience with Stoneacre Nottingham, and I would most definitely recommend them. Thank you Tony, I love my Suzuki Vitara! 😊
M. T.
Great selection of cars from all brands, friendly staff and no high pressure selling! Good place to buy your car from. Thanks guys!
F. J.
Chris Variava and in particular Ian who sold us our Mitsubishi Outlander were first class. We bought the car unseen due to distance and Ian delivered it and spent plenty of time showing us around the car and making sure we were happy before he left.The car is excellent and we are very happy. Hope one day we can up grade to a Phev. Thanks
p.
Bought our Jeep Renegade last year from the lovely Aaron. We took advantage of the free 'health check' last month and the service and staff are still very friendly and helpful. No pressure, feel free to browse.
C. T.
James was very helpful in the purchase of my fiat 500. So grateful for all the help. Would highly recommend
M. C.
Sam was really helpful through the whole prosses great with communication and a lovely friendly guy all round . Would 100% recommend to anyone that is looking for a motability car
M. O.
Excellent. Looked after brilliantly by Sophie Hatton in the service department, couldn’t have been more helpful. Very pleased with the total experience and will definitely continue to use Stoneacre to look after my Mitsubishi.
K. W.
Purchased two trucks for delivery in June 2019 through Ian Bell. Good customer service and vehicles arrived on time and to specification requested.
S. W.
Such a easy and enjoyable experience.
Stoneacre staff reserved a used suzuki for me during the lockdown and just collected today .An excellent motor really pleased and a true pleasure to purchase.
G. N.
went to look at getting a car on mobility and was expecting the usual over zelous salesman but how wrong could someone be ,The company was really Covid friendly which put us at ease a salesman called Sam took use through the whole process …
f. l.
Thank you so much for helping me find the perfect vehicle for my needs. Amazing support from Ian Bell, a faultless service, I really appreciate the time and attention that has been given to me.
kind regards,
Julian
M. A.
I went to get a Mitsubishi part and was really impressed by the level of customer service exhibited by Sean. In the pouring rain, he went in and out four or five times to match a particular clip on my car. Nothing was too much trouble and he is a credit to himself and his employers.
J. H.
What an excellent service Ian bell. He dealt with all my disability needs very friendly guy professional service kept me up to date with everything regarding my car.
Warm and friendly staff all round a tip top service thanks guys
J. E.
Amazing car! Fantastic service and aftercare experience! Smart seller! Happy client! Thank you!
K. G.
We went to see Matthew at Chris Variava and test drove a jeep renegade for the weekend. Previously we have bought Alfa Romeos from Paul Jones, this time we went with the aim to replace my miTo cloverleaf.
reason being we needed a family car with room for grandchildren and comfort for my husband Robert as he is awaiting surgery on his shoulder.
The greeting we got was both professional and friendly, and Matthew listened to our needs and there were met 100%.
We returned the courtesy renegade on the 5/12/16 and collected our renegade on the 10/12/16.
We are very impressed with the service we receive every time we phone or call into the showroom.
we will recommend Matthew and the other sales persons at Chris Variava to anyone asking on where the best place is to purchase an Alfa Romeo or Jeep vehicle.
we travel from Peterborough, where there are numerous car showrooms, but none have the same quality of caring staff that are employed at Chris Variava.
W. B. M.
Jack was an amazing sales man from the moment I set foot in the showroom.
He explained everything, every step of the way.
Looking forward to driving many miles in my new Suzuki Ignis.
Thank’s Jack
Q. C.
Sam was great and helped me get my car sorted at a pace that suited me. I wasn’t rushed into anything and everything was explained clearly and honestly.
Would recommend Stoneacre and especially Sam, to a friend.
T. R.
Eady to access and staff are polite and friendly .
Ian who dealt with us was very patient and relaxed with my brother who has learning difficulties and made the process of getting our new eclipse quick and easy .
I would definatly recommend you go and see him for any of the services they have to offer top man .
D. V.
Had a MOT and service done for a Mitsubishi Colt. Very pleased with the friendly customer service I received. Usually do all car work myself but I thought I'd get the dealership to do it to get the stamp and to check for any recalls etc. Will return in the future.
V. F.
This was our second visit to the most friendly and hassle free dealership, stefan and Matt went above and beyond helping us change our Ford Focus ST3 for a more family friendly car we got a Qashqai and it wouldn’t possibly without these guys, would highly recommend and definitely be seeing them again in a few years
c. r.
Have just completed the purchase of a Suzuki Celerio, having traded in a Citroen C1.
I was very fortunate to deal with a Salesman called Darren, who made the whole process as easy as it could be.
Thank you, I hope to do business with you again in the future.
V. H.
Many thanks to the team. Brilliant customer service from all. A special shout out to Ed for his quality attention to detail and approach. Also, thanks to Steff who pulled it together for us. Would highly recommend a visit. Thanks guys.
j. i.
I would like to say how helpful and obliging the staff at Chris Variava have been during my recent troubles with my Mito. They kept me informed about it's progress and were really helpful as it took a lot of time and effort for them to solve the problem. Thankfully it is all fixed now, but I would like to say thank you to all the staff, particularly Toni, Sue and Ashley.
Z. P.
Fantastic customer service! They really took their time to talk me through my options and make sure I came out with the right car. I will definitely be returning when it’s time for the next one. Thank you!
J. L.
I have worked both professionally with Chris Variava in my marketing job as well as personally bought from them. I have always found them to be professional, organised and fair. Overall a very well organised business with their customers best interests at heart, something not often said about companies within the Motor Trade. Would definitely recommend to anyone looking for a New or used vehicle.
L. E.
The team were excellent . From putting a retainer on the car to test drive and taking away the same day ! Team made us feel at ease and friendly .
t. c.
Not open despite website saying open today so had a wasted trip
j. p.
after going round more garages than I can count we ended up at stoneacre Arnold. I must say soon as we walked through the door everyone was so friendly . we dealt with a steven mallet he made us feel like he had known us for years made us feel so relaxed . after going round all day I had enough to be fair. I only by if I feel relaxed and soon as we got here it was like being at home. we got a car and was happy to drive away home. steven mallet and all his team was great definatly come again and ive aready recommended this garage to my brother
A. N.
I’ve had two cars from here and the service and customer care that I’ve received from Ian in particular has been amazing!
Would hugely recommend and will definitely be going back again!
K. E.
Always had fantastic Alfa Romeo experiences at Chris Variava, more than any other Alfa dealer. I've had five of my 16 Alfas from here and they've always been THE best deals.
Whether I'm looking to change my car (too often!), or just looking, I'm always made very welcome and the coffee's great! My good friend Paul (Brand Manager) and his team are always very friendly, approachable and never pushy. In fact, Paul is alwaus telling me not to change just, rather than giving me the "hard sell", but I'm always welcome to go for a trst drive.
Phil is very sincere and always makes follow-up phone calls and sends emails to check everything is alright and I had the pleasure of meeting Mr Variava once; who is a true gentleman with a passion for fun. The word passion sums up the staff at Chris Variava. Anyone who knows Paul Jones will tell you no one else in the Alfa world is more passionate about the cars he sells and this is reflected in his team.
I really must bring this review to an end now, as met up with Paul last night and around twenty of the East Midlands Alfa Romeo Owner's Club, along with their cars, at The George and Dragon pub in Thringston. Great bunch of friendly people. Paul had come straight from work. I was the odd one out, as I didn't go in my wife's Giulietta; I went in my Toyota GT 86!!!
After being frustrated by the lack of new models Alfa have (not) introduced over the past six years I changed and bought what the Alfa Brera should've evolved into. However, Alfa are on the way back, with more new releases than Abba planned over the next couple of years.
You can be sure that the best deals to be had will be from Chris Variava, so I'd recommend making journeys of 100 miles or more to pay them a visit. I live 50 miles away.
After last night's Alfa experience, my Alfa Red blood is closer to the surface and my passion reignited.
Elfisti.
S. C.
A very pleasant experience buying a car from Ian and his team - felt honest and straightforward.
And very grateful for the help and aftercare.
B. R.
Thanks to the Stoneacre Nottingham team for their great customer service and friendliness. Special thanks to Jack for helping find a great first car, would definitely come again!
M. g. T.
Hi would like big thank to Ian Bell who as help to get me my new Mitsubishi Outlander and last one I had four years ago I have known him since cars began!!! Haha just joke, but I have known Ian a long time I had a brilliant customer service I look forward to next car change and also thanks to the staff at stoneacre Mitsubishi Nottingham thank you again mr Geoff Buxton
J. H.
Very helpful Told us every thing we neede to know. Took us for very good drive and told us all the new things on this car. Overall very happy with the service we received.
A. G.
I bought a Mitsubishi lancer equippe last December and it works a dream. Whenever i came in with queries they were extremely patient with me as it was my first car and i they knew i didn't know much about cars. Im confident my second car will be from them as well! Thanks guys!
J. R.
Sam Peace has been extremely helpful and polite and has made getting a new car brilliant!
r. p.
Got an l200 today all the staff were great esp Ian who goes above and beyond. The whole process was so easy would recommend to anyone looking for a new/different vehicle
T. R.
Very friendly service from all staff at Stoneacre exemplified by Ian who I dealt with. Cannot recommend Ian and his colleagues highly enough for their advice and professional service.
C. W.
Been going here for years glad to see Ian Bell still remains after change of owners. Hes Fantastic so helpful, honest and straight forward and keeps in contact to make sure everything is good.
K. L.
Very happy with my new toy.
Seemlessly changed sales person mid stream.
Congratulations to Darren on your promotion And thanks to Ian for everything.
J. B.
I’ve just collected my wonderful new Swift auto. This is my third Suzuki and Ian has been wonderfully helpful. Very happy
S. H.
Great experience with the Alfa team. Both Ben St. John at the point of sale and Ashley in service are proper Alfa people who understand the cars and what makes Alfisti tick.
Good service, nice people selling a great product
L. M.
Had an excellent experience buying my new car with Stoneacre. Tony Mills answered any questions I had in a timely manner. Would definitely recommend
f. s.
I recently took my car in for its annual service which was carried out quickly and thoroughly,
Everyone was very helpful and polite.
Fully recommended to all Mitsubishi users.
J. J.
Ian Bell is a great guy and so helpful my husband and I have been coming to buy new cars from him now for over 15 years five in total
He has always been very helpful and genuine to make sure that we get the right car for our needs
Keep up the good work Ian
And thanks again for your great service
Not only for our latest new Outlander but for all the previous years
A. B.
A good stock of cars, attentative and friendly staff. Found my perfect car at a very keen price and would recommend this dealership.
L. B.
The staff here at Stoneacre Nottingham were really willing and able to help us to buy a Car that met our needs. It’s been a real pleasure dealing with them.
I. Y.
Ian bell treated us with respect and we couldn't have asked for better service. Picking up our car was easier than I thought it would be.
S. O.
Recently took delivery of a new Alfa Giullietta and had an excellent experience overall, no drama's, no fuss, no high pressure sales just friendly efficient service from Aaron and Paul also good to be dealing with people who are genuinely enthusiastic about the brand they are selling.
A. P.
Great service and genuinely enthusiastic about the products, have supplied me with 2 new cars & I continue to go back for after sales. Notably straight talking & do without the hard sell tactics employed by some other dealers I've encountered.
L. C.
Purchased my used car from here, professional service.
Jame's was excellent
S. B.
I was impressed with the care and courtesy I recieved even though I was buying a used car rather than a new one. I would consider another purchase from them in a few years time even though I live 150 miles away.
M. P.
Friendly staff and a great place to purchase your new car
m. v.
Went there recently and the member of staff called matt Really polite , helpful , Very professional and assisted me with everything that i needed and i left with the car i wanted. would definitely recommend.
R. g.
I would highly recommend very helpful and felt no pressure in buying a car, the sales rep Jake Gilbert is a real down to earth genuine guy I will be definitely be going back in the future
c. k.
Ian strikes a hard bargain but delivers on all his promises he showed a caring attitude when dealing with problems with DVLA and kept me informed throughout - nothing was too much trouble Charles Kind
E. W.
Absolutely amazing service. All of the guys were great help finding me a car that was affordable.
Huge thanks to Sam pak pak, Gareth and Stefan.
l. f.
Great service with sorting out new door handle for my daughters car
C. D.
Exemplary service from James safe secure covid measures in place a pleasure to deal with thank you new car is fab!
J. P.
Once again great service from stoneacre for our bmw , we had been looking for some time and had visited many car showrooms, at stoneacre we found the car we wanted with a great deal as well
We fetched the car on a Wednesday and a massive thankyou to the team
A. S.
Great service off Lucia on the service desk, did everything she promised would be done and in the time she promised. even got my car washed and brought around to the door as it was raining. Great service.
D. R. N.
Fantastic service, really happy with my new Jeep and the ease of delivery and all round customer service. So glad I landed on Variava. FP66 GKX, Jeep Renegade 4x4 Auto
s. s.
Very helpful and polite would recommend this firm to anyone
J. M.
Tony and Stefan helped us choose a great car with excellent service. Honest and fair. Would buy again!
D. C.
After a shakey start.....my fault.....we found all of the staff EXCELLENT.
Notably, Andy Brown and Lee.
Thank you for the professional and courteous approach and handling of our car hand-over.
David Colton and Gail Newstead
R. A.
Excellent service from sales and workshop , very happy with exchange no messing around great price for an outstanding unique coloured ford edge. well recommended !
B. H.
Very helpful young man Luke..... Took the time to understand what we wanted and helped us get a good deal.. Would recommend highly.
E. H.
Sam. At stoneacre .I would like to give him five stars went out of his way to find the right car for me would definitely recommed visiting Nottingham
j. s.
I had a wonderful experience part exchange my car for a new Suzuki !! very smooth transfer. Very nice staff .Very helpful I would recommend stoneacre nottingham
👍👍👍👍👍
N.
Had very good customer service from Ian bell from the Nottingham stoneacre told us everything we needed to know about our new car
F. O.
Pleased with the car.The handover was very good. Ian Bell was very helpful and nothing was too much trouble.Felt at ease while l was
there.Will recommend people to go there.
K. H.
Excellent service from an extremely knowledgable sales advisor. Proffesional and helpful throughout the process. Thank you Ian for your continued support.
M. L.
Brilliant, no pressure to buy, just kind and helpful staff from Ian in the sales and Keith the mechanic all willing to give help and advice, cannot fault the car sooooo pleased with it.- after sales service second to none.
j. s.
Ian was very helpful.can recommend him to anyone wanting to buy a car! Not too pushy like some sales people!!
A. B.
Thank very much Ian Bell, as always you were brilliant and so helpful, also thanks to Matt, Leigh, Russ and the sales team, and Keith Whitehead in Service for his help with fitting my accessories.
A. H.
Friendly and helpful staff
Process made easy to understand and not too complex
Smooth process and very happy with the outcome especially with my new car
Happy with the service and couldn’t fault the team
J. a. a. B.
Had my Swift Sport a year now just had my service very happy. Big shout out to Ian Bell who sold me my car.
J. O.
100% great service. Ian was fantastic from us picking the car and on collection. Would most definitely return
P. O.
Brilliant place to go, they even sent me a video of the service on my suzuki to show me what had failed on my car, and kept me updated with messages, can't thank them enough great dealer
J. M.
Superb service from Jack. Very happy with our new Outlander.
K. K.
Recently got a new car from Stoneacre and the process was smooth and efficient. Thanks again to Sam for the great customer service!
d. m.
I was having problem with another dealer getting my truck I phoned stoneacre basford and they sorted everything out and I was driving my new truck away in less than 36 hrs wow that’s customer service
K. D.
Great service from Ian. Hassle free car buying!
very happy with the new Suzuki Jimny SZ4 👍
J. L.
Recently purchased my first new car from Ed Dickens at Stoneacre Nottingham, very nice salesman and very professional dealership.
J. G.
A brilliant friendly staff that helped throughout the whole process of getting a new car (I wouldn't have a new Suzuki swift if it wasn't for you ian ) thankyou to all the staff.
A. R.
Staff here are always polite and helpful and carry out work to vehicles quickly.
R. B.
Thanks Ian and Sean. Once again I have been well looked after by you fantastic team. Love the car!
Roger Bullimore .
F. M.
Very good garage. Ask for Aaron to look after you if possible.
L. S.
This is our 6th car from Ian and we have never had any problem and he is so helpful
S. R.
Efficiently and politely processed. MOT promptly carried out. Staff pleasant and helpful, thank you.
G.
Had a small issue with the rubber strip under the front bumper.Happily it wasn't an expensive job, the staff were friendly, and they washed my car after the job was completed!
F. h.
Amazing dealership, would never buy a car from anywhere else. Experienced knowledgeable salesmen who are very helpful.
K. S.
All good. It’s my 4th car and Ian has helped me through the process with no problems.
L. R.
Easy company to deal with well looked after by Sam and Ian at the Nottingham branch. Helped and sorted all paperwork. Pleasure to deal with
M. W.
Very professional, helpful and friendly service.
James and Gareth, thank you!!
N.
A good first time experience here at the dealership
Well looked after by Mat and Sam,
Happy with my first purchase😄
Thank you
J. T.
We have just taken delivery of our fourth car from Ian Bell and nice to be able to say that the service again was second to none.
L. P.
The new home for Fiat & Abarth
A. B.
Great experience buying my new Outlander phev. Everything went very smoothly. Thanks Ian.
E. G.
very good and conscientious service, helpful in all matters, Jake and Leigh with two young wonderful people thank you guys
l. k.
Very friendly and helpful staff
A. W.
The staff are very polite and helpful especially Luke who dealt with us
S. A.
Thanks to Ian Bell in helping me release my dog seat belt from its fastener today and thanks to Ann for organizing the car's annual service
D. L.
Fantastic company with excellent service, friendly staff and always go the extra mile. Don't buy your car anywhere else!
L. N.
Jack and Stef couldn't have been better with the transfer of the car. I am over the moon and appreciate them so much <3
H. P.
Ian Bell was very helpful and knowledgeable ,went through everything with us .Ian is a credit to the company, his attention to detail was very good.Very pleasant manner,
a. j.
Professional good old fashion service
Ian went the extra mile 10 out of 10
Many thanks Alan & Lyn
A. P.
Sam was very helpful today, felt he gave me several options on the type of car I was looking for.
J. B.
Ian has been brilliant and such a lovely bloke. I would definitely recommend stone acre Nottingham to a friend
S. W.
Very nice people very friendly Sam helped us more than he could very happy with are new car
N. C.
I chose Chris Variava because of its reputation for Customer Service. I wasn't disappointed, the service was excellent. I wouldn't hesitate in recommending them.
R. S.
A great company to deal with, always made to feel welcome. I've used them for parts and advice and they have always done the business!
L. B.
Really pleased with the service from Ian and the team. Would definitely use them again and would highly recommend them to others.
S. P.
Want in and they was very good.
A. L.
Absolutely brilliant friendly service, no pressure or forced. Thank you so much for everything Sam and Steph. 😊
T. H.
Real good range of car hire and services and solutions for all so go and check out the latest news cars plus they have good customer service.
m. w.
special thanks to ed at stoneacre in Nottingham for his help today ,I will definitely will be coming back again for my next car
G. B.
I recently had a query that the sales manager for the Mitsubishi franchise willingly resolved. Thank you for the positive outcome.
C. M.
Friendly, professional team and good selection of vehicles. Highly recommended.
W.
I very much appreciated Sam and Leigh help during my recent visit to Stoneacre Nottingham.
Many Thanks
P. H.
Very standard service, no one dealing with motorbility till next day, so went elsewhere
r. e.
Pleasent staff seemingly good service
D. H.
A great place to go
C. H.
Great brand great people,needed some parts and advice for my 147 ducati corse,couldn't have been more helpful
P. L.
Ian was great, worry free from start to finish, highly recommend 👍🏻
D. G.
Sale's person had a cold so did sort out some queries but not very good since then we have had a phone call so that was a nice follow up
R. G.
Absolutely fantastic service! Great deals. Highly recommend.
J. F.
After an initial inquiry I received a quick response, a test drive and all my questions answered thoroughly. Fantastic garage.....
N. P.
Good around service
J. T.
Purchased the new Suzukai Vitara here with the help of Ian and Toni. Couldn’t have asked for a better service!!
I. H.
Previous bad review removed today after an in depth telephone call with Stoneacre Nottingham.
a. a.
Its a basic car dealership...does not have the wow factor which comes as standard at the likes of Sytner BMW in Nottingham
K. S.
Nice friendly service. Good long test drive and smooth and easy transaction.
I. M.
Very friendly
Gave me all the information i needed
And now booked a test drive.
R. L.
Really happy with my service at Stoneacre .. just don't drink the coffee!
J. T.
Staff were really friendly and very accommodating. They went above and beyond to help!
j. d.
Excellent... looked after straight away made to feel very welcome. Thanks to Ian and Mat.
K. H.
Sam was brill, very patient. Needed a work horse and that's what I got. Thanks guys
N. G.
Good car dealership with friendly staff.
P. G.
Good customer service, prompt and thorough
N. C.
Went collect it a car part very helpful thanks👍
J. P.
Fantastic service from Ed and the rest of the team, wonderful service and attention to detail
I. P.
Fast, friendly and efficient service.
F. A.
Thanks @ Leigh pronce - manager and Matty Brown sales man thanks for e support Nottingham branch
T. P.
Excellent customer service from Tony in new sales, patience personified.
l. w.
Excellent service from Ian Bell. Wouldn’t go anywhere else.
E. a. B.
Excellent, friendly customer service. Paul is really knowledgeable and helpful.
M. H.
Super service from Ann on service reception , kept me informed throughout. Thank you
A. D.
Excellent sales service by Tony Mills. The whole organisation looks well organised.
J. H.
I did have a problem with my car but to be honest they sorted it
k. s.
Parts are not cheap and there is no delivery service to the trade
I. R.
Excellent friendly, helpful service.
L. W.
Fantastic all around experience highly recommended cheers guys
M. S.
Cannot fault staff polite and helpfull
R. G.
Cracking customer service - v knowledgeable - super test drive run!
P. H.
Great people , very helpful.
B. S.
Very helpful and informative with no pushy sales pitch.
A. H.
If you're an Alfisti you'll be in good company.
l. B.
Was on phone 4 mins before answering. When answered employee was very polite and helpful.
M. S.
Car dealer, nice staff, long waiting for diagnostic, quite expensive
A.
Extremely helpful and polite.
S. E. F.
If they could speed up a bit that would be perfect
M. M.
Service how dealerships should be
b. m.
Depending on who services you some can be ok
S. W.
Ok
W. W.
Good service, very happy
N. M.
Only Jeep authorized dealer near me.