Reviews of Stratstone Land Rover Nottingham. (Car Dealer) in Nottingham (Nottinghamshire).

Stratstone Land Rover Nottingham

255 Reviews

122 Comments

Car dealer

Land Rover dealer

Enterprise Way, Nottingham NG2 1EN, United Kingdom

Description

Information of Stratstone Land Rover Nottingham, Car dealer in Nottingham (Nottinghamshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Stratstone Land Rover Nottingham

Popular times

Reviews of Stratstone Land Rover Nottingham

R. B.

Fantastic customer service! After having a really bad experience on several occasions at the Stratstone Land Rover at Derby we were on the verge of giving up until we attended the Nottingham branch and immediately met with one of their sale advisors who found us a car instantly and we drove away with it one week to the day! Nothing was too much trouble, every single individual I spoke to were amazing and made the process so much easier. An amazing group of people to deal with and we absolutely love the car! Thank you!!

G. D.

I’ve had my first land rover for nearly a year now which I absolutely love!! Whenever I have endured an issue with my car Laura has been more than helpful, (gone over and above for me). She really is a credit to the company. I tell all my friends if they need anything doing to their Land Rovers to use this one as the service I have experienced has always been amazing. Yesterday I needed something for a friend for his defender 90 and he used his local branch in sheffield that fobbed him off and told him to go online (which can’t be found online) I called Laura to help my friend and within a few hours she got back to me and helped me with the problem. Now its all been sorted. The service I receive from this branch makes me want to return to Land Rover and more specifically the Nottingham branch as I know I always receive a fantastic service. Couldn’t recommend them more if I tried and especially Laura who genuinely cares about the customers. Thanks Laura for all your help.

J. J.

I purchased my Range Rover from Stratstone Land Rover Nottingham at the end of September this year. I couldn't fault the service I received from start to finish. The staff were friendly and helpful, and the process of buying the car was made really easy - the handover was amazing too! I would definitely recommend Stratstone Nottingham to my friends and family.

f.

I recently took my Ranger Rover Sport in for some warranty and a service. Upon entry I was greater by some very friendly faces. I was offered a drink while I waited before talking to a fabulous service adviser who was very knowledgeable and helpful. They arranged a courtesy car for me and I was on my way. Through the process I was regularly updated and sent a healthy check video of my car!! New tyres needed…. Oops. I picked my car up, which was freshly washed, and was explained everything that was done to it. Great service all round. Good video and would definitely recommend.

D. A.

My experience with the dealership in repairing my car is somewhat mixed. The experience was good because the problem was finally found and resolved. Bad because of the convoluted route getting to the resolution. Astronomical costs because it's THE dealership, so I painfully accept that. An initial diagnosis that I, an untrained mechanic, knew was wrong (with the help of the internet) sent me on a merry-go-round and added to my expenses. Like I said, the issues were resolved and I'm a bit out-of-pocket but again, Land Rovers aren't cheap. So, thank you.

O. O.

Lovely place with wonderful people. We came in about a week ago (in June 2022) looking to upgrade our car to a Range Rove Evoque we had seen online. We met with Tom who showed us the car (which was better than expected) and got the papers sorted for us to have a test drive. It drove like a dream and when we got back to the dealership, we immediately applied for finance. The finance got sorted within 3-4 days, we then had the official handover managed by Kadie. All through the process, Tom and Kadie were very professional and polite. Great customer service before, during and after the car’s delivery. 5 stars for sure!

T. R.

I recently purchased a vehicle with the help of Kadie at Stratstone. Kadie provided an excellent service, going above and beyond from start to finish and ensured all my questions were answered. I purchased my last vehicle through James Griffiths who was as equally helpful and assisted me in moving a vehicle closer that I then went on to purchase. I would recommend either to anyone looking to purchase a vehicle from Stratstone in Nottingham, they are both a credit to the team.

P. S.

I have purchased 2 vehicles in the last 3 years from Thomas Hall at Stratstone Nottingham. On both occasions I have found Tom to be extremely helpful with a great knowledge of the vehicles he sells. Tom kept in touch throughout the processes and my vehicle was delivered a month earlier than expected. I would have no hesitation recommending Stratstone Nottingham & Tom Hall and will be in touch in a few years for my next vehicle.

M. D.

Great customer service and nothing is too much of an issue. If I ever have a concern with my car the team in the customer service area are always willing to do as much as they can to help. Everyone is polite and it makes it a very friendly experience.

I. A.

I am very impressed with How the team responded when I had a few issues. we are judged on how we respond when things do not go to plan and this demonstrates how good this team are at Stratsone Jaguar and Land Rover Nottingham. Well done!

J. P.

Took my Discovery in for some recommended repairs, was amazed at the (same day) speed of my car being completed (thanks mechanics) and a great bonus for me it had also been cleaned. The staff (Steve Tait) remembers our names each time we go in which makes us feel a valued customer.

G. D.

Fantastic experience with the service department. Huge thank you to both Tony and Laura. First class service. Bought my lovely new Velar in May and unfortunately had a few technical issues, however nothing was a bother to the service department, sorted me out with a fab loan car, delivered to my house. Nothing was a problem for Tony, lovely gentlemen and really went out of his way to help fix the problem. Laura kept me in contact throughout the whole thing which made my experience with Land Rover easy and stress free. Would 100 percent recommend the service department, couldn't be more helpful if they tried. Thank you for making it a fun experience and most importantly stress free.

D. B.

We received great customer service with swift communication and staff who actively went above and beyond to ensure we got the right car. Wouldn't hesitate using this dealership for future car purchases!

M. N.

Brilliant support and advice from Alfie in finding exactly what I wanted in my new car from start to finish, especially after a poor service on the previous occasion. Thank you very much.

B. P.

First class experience. I bought an Evoque from here last year. The staff were friendly and knowledgeable. The deal was far better than my local dealership, so cant praise them enough. Will definitely get back in touch for another car. Thanks to Dom and his team. First class.

C. B.

I purchased my new Discovery Sport from Stratstone Land Rover. I contacted Dominic Esposito, Head of Business, as he had helped me with my last purchase. Once again I was delighted with my experience and Dominic did not disappoint. I had not been able to test drive because of Covid and Dominic gave me a detailed virtual tour of the car which was great. He sorted all the paperwork efficiently. Once again my purchase was a pleasant experience. As l live in Kent, Dominic arranged for the car to be delivered, which was fantastic service.

I. C.

Fantastic customer service from Shelly in the parts department assisting me with my lock nuts issue. Brilliant customer service from Richard who fitted my new locking wheel nuts. Great service will definitely look at using them again in the future.

M. B.

Lovely show room, I have come in several times with my Dad who has bought a Jaguar and a Land Rover here. The staff have always been prepared to answer any questions and Christine on reception is really helpful. I have no doubt he will be back again in the future.

R. K.

Just received our fantastic new Jaguar I-PACE from Martin Pearce at Stratstone Jaguar Land Rover Nottingham. Faultless experience. It began with discussions about which specification to go for, and thanks to Martin’s expertise of the car and its specifications, we ended up with a perfect colour and equipment combination for us. We were made to feel very much part of the process and the team and would strongly recommend you consider seeking their advice and help as well.

E. P.

Fantastic service from Laura and Dom, always does what she says and look after me and family having been referred over by my son in law. Thank you for Never had any issues what were not sorted out and so I can recommend highly. I live in Derby too but travel to Notts as the service is so much better!

K. B.

If there were 10 stars she would get all 10 of them! Gilly was fantastic, she helped me through booking my service and even got me in for the date I needed desperately, including collection and delivery :-) Thanks Gilly You're a star!

L. H.

Excellent customer service. Laura was fantastic from start to finish, kept me updated through out my car being repaired. I will definitely be buying my next car though this dealership and having it serviced.

b. h.

Knowledgeable experts, always good service and communications. The technical team resolve any issues quickly, Glenn in particular stands out for his knowledge and experience.

M. S.

Friendly, efficient staff. Got the job done in no time and communicated very well throughout. Would definitely recommend!

D. D.

Land Rover Nottingham they have gone out of their way for me parts department. ( fantastic ) And advice from others five stars

D. M.

I find Landrover Nottingham great. I usually ask to speak to Laura as she seems to have all the answers to any questions I may have. All services/repairs and queries have been dealt with without any hassle. Reliable, friendly and professional service.

K. M.

Fantastic service from the lovely Tom Bennett!!! Went out of his way to help me buy a car online- a new and scary experience for me!!! Highly reliable guy- did exactly what he said he would do, when he said he would do it. Nothing was too much trouble and he was really knowledgable too. Provided lots of advice and help - even arranged to have it delivered to my home miles away with a v efficient and friendly service. Even the handover and demo of the car on delivery was thorough and informative! Brilliant service, excellent communication, absolutely accurate description and seamless purchase from start to finish. And the car is awesome. Exactly what I wanted!!! Thanks so much Tom!!! Thrilled with my purchase!!!

J. D.

Called Stratstone as my Evoque was due an emissions recall. I also pointed out the DAB radio channels on the car had disappeared and after agreeing to pay for the initial diagnostic test, I received a call back to say the car had undergone a system upgrade and the problem had been rectified at no extra cost and that the car was ready to collect. A pleasant result all round!

n. m.

Rosie couldn't have been more helpful in assisting with the purchase of my new Range Rover. Highly recommend!

d. r.

great sales terrible service wind noise drivers side 2016 evoqu hse . had car for 6 days and cannot fix after agreeing wind noise should not be there .not good. simon tried but failed .

C. O.

Just picked up my new car , dealt from start to finish by Peter Singh who I must say has been brilliant . Definitely coming back when need to exchange again Five star plus service

A. B.

Stratstone Land Rover at Nottingham have made the purchasing of my new Land Rover an absolute pleasure. Even with the current covid restrictions, the staff still remained truly focused on making sure that every aspect was handled with a relaxed yet professional attitude. The whole process was so easy due to their excellent communication, via emails and phone calls. They are not our local JLR dealership but they are well worth that extra mile.

B. S.

Well organised service centre. Updates on repair progress was useful and the whole setup was professional.

L. M.

I took my Evoque in for a safety recall and waited while they did it. They said it could take up to 3 hours but did it in 58 minutes. I did ask them to check the front suspension for any play whilst they had it on the ramp but they didn't do it.

K. Z.

Very happy with my experience. +Great dealership. Nice staff. Great coffee and drinks station. Good selection of cars (expensive ones!). Good insurance products (slightly overpriced but small increment compared to price of the car). - One small hassle is that there is no direct dial. I had to call reception number everytime to get through to someone.

K. M.

Fantastic service from the lovely Tom Bennett!!! Went out of his way to help me buy a car online- a new and scary experience for me!!! Highly reliable guy- did exactly what he said he would do, when he said he would do it. Nothing was too …

J. D.

Called Stratstone as my Evoque was due an emissions recall. I also pointed out the DAB radio channels on the car had disappeared and after agreeing to pay for the initial diagnostic test, I received a call back to say the car had undergone …

S.

You can get your Jag repaired here

S. C.

Site is starting to look a bit run down. My personal experience was good but I saw a few covid guidance rules being broken and I heard quite a bit of bad customer service. However like I say, my personal service was great :-)

A. B.

Stratstone Land Rover at Nottingham have made the purchasing of my new Land Rover an absolute pleasure. Even with the current covid restrictions, the staff still remained truly focused on making sure that every aspect was handled with a …

W. F.

Purchased a New discovery Sport and couldnt be more happy with the purchase. Dealt with John Whitfield initially who was very helpful, knowledgeable and professional and even though John was used sales he still took time out of his day to take us on a fantastic test drive which wasnt just a quick drive around the block, and both my girlfriend and I had the same test drive which was great. John showed us many of the fantastic features of the vehicle which we wouldnt have known about if he didnt have such amazing product knowledge. Arriving back at the dealership we met with Tom Bennett on New car sales, Tom was very welcoming, friendly and helpful. He wasnt pushy at all and took the time to listen to our needs and requirements, and put together a quote matching our needs perfectly. Throughout the purchase Tom kept us informed about what was happening and when we would be likely to take delivery, and even last minute when i dropped it on him that i needed a private reg putting on this was no issue and Tom even had the plates made and fitted as a surprise my already ecstatic girlfriend! Both Tom and John are an asset to your company and i look forward to seeing them again in a couple years for another new Land Rover!! Thank you for making our experience the best it could be.

G. D.

Fantastic service throughout my purchase, huge thank you to James Griffiths and Andy Ellis. Andy Ellis has to be the future General Manager Im sure, he kept me updated at every junction and went above and beyond with his customer service. I highly recommend this dealership. thanks Guys!!

A. D.

As we had visited several dealerships in the last few weeks, with no luck re finding the right Range Rover Evoque for us, we then called into this dealership just on the off chance whilst driving through Nottingham. As it was on a Sunday they apparently mostly deal with appointments but John Whitfield made it his mission to fit us in and find us what we were looking for whilst also juggling seeing to his appointment customer. He obviously had to give priority to his appointment customer but he did find us exactly what we wanted and was still seeing to us whilst the other staff were closing up to go home. He was friendly, polite and professional and easy to talk to. We also spoke to the "finance man" Andrew who was friendly and helpful and he too stayed behind whilst the others were closing up and going home. On the day of collection John came up against various unavoidable obstacles which made it quite a long process (actually, it was a very long process) but he overcame every obstacle with an upbeat attitude and friendliness. I would 100% recommend this dealership especially John Whitfield .

F.

Just taken delivery of 2015 Sport which was part exchanged against old Sport. Whole deal from initial road test & handover was professional and courteous. We have various cars , new & used from Stratstone over the past 30 Years and have always had good service and support. Highly recommended.

R. S.

I only visited last time to see what was in stock. I've only ever had spares or servicing done so can't comment on their sales side. Looks a little old and tired now some other sites are running their new combined Jag & LR dealerships. One must be in the pipeline for Notts? Derby's looking great & due to open soon. This site is way too small and out the way so no passing traffic, must effect sales if you have to look for them...

R. M.

Very poor service levels in the Sales Depp artment. 45 minutes to get a trade in valuation. We bought our replacement Range Rover elsewhere as a result.

L. H.

Purchased a used evoque. John whitfield went above and beyond to ensure it was perfect and restore my faith in stratarone after a bad experience with the BMW branch in derby. Nothing was too much for him, he is a credit to the company. The car is lovely and i look foward to driving it 😊

S. C.

Site is starting to look a bit run down. My personal experience was good but I saw a few covid guidance rules being broken and I heard quite a bit of bad customer service. However like I say, my personal service was great :-)

A. G.

I had a decent service from them however as soon as I declined the additional insurance packages and their finance packages the sales manager no longer wanted to be part of the deal and let his sales rep finish the deal. Not very professional. In sales u need to learn to hear more NO’s and less YES. Oh well...

T. S.

Good service. Kept me informed on what was happening.

K. C.

I have found on every occasion that service has been attentive and consistent. This was particularly true when there was an electrical fault which happened at a very inconvenient time. The Service Team did all they could to make good the situation. Thank you Stratstone Land Rover.

K. R.

Bought my fist Evoque from this Branch, Great service and welcoming atmosphere. Thomas Hall was brilliant chap ! Travelled all the way from South London, totally worth it. Keep up the good job!

r. s.

Just purchased a Range Rover Sport - dealt with Tom Bennett - an absolute consummate professional. Exceptional service from Tom - made the whole process so simple and enjoyable.

S. F.

Always had great service from the team here. Great communication during the purchase and aftercare of my car!

B. D.

Shout out for salesman Tony Terry here, recently purchased a Discovery Sport and he couldn't have been any more helpful. Got a good deal too so top marks all round.

R. M.

Very poor service levels in the Sales Depp artment. 45 minutes to get a trade in valuation. We bought our replacement Range Rover elsewhere as a result.

C. T.

A big thank you to John Whitfield in sales who was absolutely brilliant when supplying the wife’s new car. No hard sale or waffle with John just good advice backed up with efficient service 😀

A. G.

I had a decent service from them however as soon as I declined the additional insurance packages and their finance packages the sales manager no longer wanted to be part of the deal and let his sales rep finish the deal. Not very professional. In sales u need to learn to hear more NO’s and less YES. Oh well...

D. M.

Rang parts dept to get an EKA code for my Discovery 2 as my key fob had failed. Very courteous and helpful chap got back to me within 15 mins with the code and saved my bacon. Can't thank you enough!

R. C.

Dealt with a guy called John Whitfield, fantastic person and well recommended. Although I didn’t go through with the purchase there was never any issues with this. 👍👍

p. k.

Freindly professional service as always. Thankyou

D. M.

Rang parts dept to get an EKA code for my Discovery 2 as my key fob had failed. Very courteous and helpful chap got back to me within 15 mins with the code and saved my bacon. Can't thank you enough!

C. T.

Excellent customer service. Always friendly and very helpful!!

A. H.

My wife and I have just purchased a Range Rover velar . Excellent deal. Even though the staff were extremely busy with other customers , they managed to fit us in. They was no hard sell , just friendly knowledgeable staff!

N. P.

Had a problem on route to a meeting and Darrel from servicing was efficient and professional in the way he dealt with the situation, booked the car straight in and sorted the problem, I still managed to get to my meeting on time. Highly recommend brilliant service.

B. D.

Shout out for salesman Tony Terry here, recently purchased a Discovery Sport and he couldn't have been any more helpful. Got a good deal too so top marks all round.

C. T.

A big thank you to John Whitfield in sales who was absolutely brilliant when supplying the wife’s new car. No hard sale or waffle with John just good advice backed up with efficient service 😀

J. M.

All great - Shelley a pleasure to deal with

S.

You can get your Jag repaired here

L. S.

Excellent service, communication superb, highly recommended in particular Sam W who really went the extra mile.

R. C.

Dealt with a guy called John Whitfield, fantastic person and well recommended. Although I didn’t go through with the purchase there was never any issues with this. 👍👍

M. B.

Would like to thank the service manager and his staff for sorting out the warranty issues i have had with my Defender ps loved the Discovery 5 for a couple of day, thanks again

A. W.

Fantastic service from Tom Bennett, would highly recommend, very friendly and professional no pushy sales tactics.

A. S.

I’m really happy with the service by Thomas Hall today, to buy a Sport Discovery from stratstone Nottingham Land Rover thank you Tom.

J. T.

Always amazing service! Absolute love the new defender! Class

M. T.

Excellent service from Sam he always goes that extra mile for the customer.

H. A.

Service centre very uninviting, not what you want from Jaguar but staff lovely and friendly as usual.

M. G.

Great service every time I've been. Absolutely love my new car

M. C.

First class service from Tom Bennett from start to finish kept me informed. Highly recommend.

G. S.

Hassle free service experience, very pleased.

R. F.

Just taken delivery of a new car. Very good service and made us feel very special

T. N.

Great experience buying my new evoque!! Tom was so helpful!!

s. 6.

Nice place, nice staff

J. W.

Great friendly service and advice, very professional and make you feel like a valued customer

S. B.

Good selection of cars and the Sales people don't hassle you.

L. B.

Always looked after me when I’ve needed assistance

J. B.

Warranty issue finally fixed after 8 months - Service Good !!!!

J. B.

Must be my luck, found what i am looking for in 10 minutes, thank you for good service.

K. R.

Excellent service and very helpful and polite customer service staff.

N. B.

Very good

j. l. M.

Excellent service from start to finish special thanks to Kevin and Roger.

k. P.

Lovely staff, great service : )

B. R.

Nice selection of land rovers and Range rovers available.

N. L.

Nice staff always happy to help

D. L.

Very helpfull and trying hard

M. M.

Awesome staff

M. D.

Very helpful and saved my bacon thanks

k. P.

Lovely staff, great service : )

N. L.

Nice staff always happy to help

t. r.

Great service as you would expect

K. t.

Very efficient staff and quickly served

L. C.

Helpful friendly staff

K. B.

Excellent to service and attention to my requirements

D. L.

Bought 2 cars off them 👍

O. B.

Good service will be back again

s. h.

O.k if you want or like land/range rovers

I. H.

Excellent variety fantastic service

D. L.

Very helpfull and trying hard

M. T.

Good coffee and free DEF

S. C.

Good and fast service

A. B.

Good customer service

M. M.

Awesome staff

J. O.

Fantastic service

T. R.

My place for parts

J. D.

Posh

J. F.

Very good.

b. b. d.

Great service

P. S.

great service

A. S.

Great service

S. M.

Great place

a. c.

(Translated) Very good service, very well conditioned premises. Very good impression. (Original) Atención muy buena, local muy bien acondicionado. Muy buena impresión.

L. W.

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