Reviews of Vertu Peugeot Oxford. (Car Dealer) in Oxford (Oxfordshire).

Vertu Peugeot Oxford

408 Reviews

131 Comments

Car dealer

Car dealer

Peugeot dealer

Car Body Shop

Auto parts store

Vehicle repair shop

Car Rental Service

Vehicle Repair

Chauffeur service

Motor vehicle dealer

Used car dealer

370 Iffley Rd, Oxford OX4 4AT

Description

Information of Vertu Peugeot Oxford, Car dealer in Oxford (Oxfordshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Vertu Peugeot Oxford

Reviews of Vertu Peugeot Oxford

J. H.

We traded our car in for a suv family car and we love it. I just want to say a massive thankyou to Simon who looked after us very well, I understand that Simon has only just started at this dealership however he made us feel so at ease and welcome we would have never known! Not to mention he gave us all the answers we needed and found us the perfect car. Highly recommend the team in Oxford branch as everyone was super helpful and Simon is super at doing his job for sure. I also appreciate Simon has took he time to check in with me to see how I find the car, he goes above and beyond. Super happy customer thankyou!

P. H.

Very nice place friendly staff

A. K.

Amazing staff, go the extra mile.

A. B.

Staff very friendly, and some good deals available. The just add fuel deal is very good.

J. T.

Very good service well happy 😊👍👌

d. P.

Very had a problem with them always polite and helpful.

B.

Excellent service as always. Never any pressure. Good and helpful advice

A. R.

Good friendly customer service

R. P.

Well organised with good facilities. For servicing the usual prices for a main dealer

d. H.

Very helpful and friendly service.

d. p. D.

Great service, awsome salesman.

G. M.

Brilliant experience all round! I was helped by Mark through the process of buying my van and he was excellent at helping me throughout the process. If need a van or even a car definitely go down and check out what they have to offer.

b. b.

Nice quality helpful staff

L. S.

Great Customer Service.

I. O.

They mend and sell cars.

C. L.

Excellent showroom and staff

R. R.

Interesting choices of cars

Y. D. B.

Great service for motability service

G. G.

Great service

N. C.

Well organized & helpful

D. S.

Excellent service given thanks

K. E.

Excellent service!

T. P.

Great service here. Friendly and professional at all times. My partner and I came here to buy a car, and we left with exactly what we wanted. A great experience for sure, thanks to the team here for helping us with what we wanted. Zee really helped us feel at home and comfortable - thanks!!

J. R.

Very helpful

I. T.

Great experience

d. c.

Not much parking for customers

r. m.

Great Service!!!! Thank you

J. C.

Friendly helpful

C. V.

Excellent

Y. D. B.

Great service for motability service

D. T.

Good

Z. A.

👌👌👌

T. S.

(Translated) I don't know the price in the UK How cheap/expensive? (Original) ไม่รู้ราคาที่อังกฤษ ถูก/แพงอย่างไรนะครับ

M. P.

We wanted to swap to an Automatic. Despite the Lockdown the staff couldn't be more helpful in guiding me through the purchase of our car online. When we arrive there the young salesman, Mr Wiltshire was again extremely courteous and went out of his way to ensure that it was a stress free transfer. Despite the car being bought by us being used, they had it clean and ready to go. All the followup from the DVLA came through smoothly having been done online. Just the kind of family experience one expects.It was worth the drive from the South East to Oxford to have such a positive experience in buying a vehicle - we are lifelong Peugeot buyers and Bristol Street were by far the best.

M. P.

N. H.

I saw the Peugeot 508 gt line on the website but I live 200 miles away from the dealer I spoke to Stefan who sent me a video of the car and we agreed a deal When I went to pick up the car my p/ex had a problem Which was dealt with very professionally Thanks to Stefan Ahmed Jamie and Chas Great service

N. S.

We visited Bristol Street Motors Oxford in February 2017 and from the very beginning their customer care was excellent. Zeeshan is the consultant that guided us. Not only he answered all our doubts with a passionate knowledge, but he also gave us all the possible options available so that we could make an informed decision. We carefully considered all the options, time, money, future, responsibilities and in the end we decided to get a new car! Zeeshan was very helpful, friendly and patient whilst answering our queries. Throughout this process Chaz Cowley, Zeeshan Ali, and Ahmed Massod were incredibly helpful and supportive. They guided us step by step and helped us to be more confident with our decision. In March, on the specific date set by Chaz, we got our gorgeous new car! We named it Hägen, after Wagner’s Der Ring des Nibelungen as it is bright fire red and as Zeeshan observed, our new little one looks ‘strong!’. Noticeably, the team in Bristol Street Motors Oxford has excellent customer service skills. We observed how they worked as a strong team, with vast knowledge in their areas or work. Additionally, we witnessed how passionate and dedicated they are. We saw them with other customers and immediately they would acknowledge them, just like they did with us from the moment we arrived there on a rainy Sunday afternoon. Finally, when we got to the day when we collected our new car, all the team was wonderful with us, all made sure everything was accurate in their system, Chaz, Zeeshan and Amhed said thank you and were very polite, giving a professional and lasting positive impression of their work and commitment to their customers. They gave us some beautiful flowers as a detail and they offered us the servicing deals and all the necessary things for our little car to be legally and physically in optimal conditions. A few days later Zeeshan communicated to make sure all was running smoothly and to clarify a few details, which was very useful for us. A fantastic, patient, passionate, efficient, effective and knowledgeable team. Thank you for your help and guidance! We definitely recommend Bristol Street Motors – OXFORD!

C. D.

Service department in particular are so helpful. Always take great care of my car and get it back to me when promised. Wouldn't go anywhere else to have my car looked after!

M. J.

Great service, helped me find our family car. Good correspondence and communication. Definitely use again.

J. L. (.

Customer service is excellent here. It was the reason I purchased from them in the first place. They are very time conscious, polite and efficient. The cars itself are presented as if you were in a boutique shop. Product knowledge is first hand and all my questions always answered immediately. Servicing too is smooth and painless. I can go on and on.

M. F.

Absolutely excellent service from my salesman, Ahmed. Was very helpful and kept us up to date while my car was on order. Ahmed also called me to say the car has been built and on its way. At handover, again, very helpful. Highly recommended service. A+++

G. C.

Very helpful and professional team. They seem to care about giving the best possible service to customers. They've done work on my car on several occasions and never disappointed me. Highly reccommended.

K. P.

It was very good experience buying my first car. I have had a lots of questions and Hellen was giving me all the answers I needed. On the top of everything she was very friendly and made my buying experience very easy and smooth.

P. T.

Excellent staff, who were both knowledgeable and courteous. Nothing was too much trouble and they delivered the new car and took away the exchange vehicle.

J. B.

Picked up new car all ready staff were very helpful

A.

Lovely staff, great service and david helped me get the right car for me. would recommend them to anyone who needs a car.

I. M.

I have had an extremely good experience with the sales team at Peugeot and would highly recommend anyone to give the sales team a chance to supply and deliver a car of choice . Even after delivery the vehicle had to go back to my local dealer which the issue was dealt with very professionally to a high standard overall very pleased and delighted to have had a good experience ..

G. “. D. O. A.

Great service and honest MOT. Very friendly staff. Car was returned absolutely spotless

J. D.

Always incredibly impressed with the service I have received at this garage. Incredibly friendly staff and very honest and professional. Highly recommend - they have kept my 04 plate Peugeot going now over 140k miles! Ignore the low star reviews on here just typical idiots with unrealistic expectations!

A. B.

friendly stuff, answerd all my questions by been patience, book my test drive so quickly for next day: Peugeot 2008 electric, lovely car , hope to see you again when I decide to buy this car

l. k.

The sales team are very friendly and helpful plus it was nice to meet a friend from the past

S. H.

I was in yo sort a newer car and I've got the one I wanted at a lot less than I first thought gone the Mobility way along more car for a lot less thank you Lori

m. l.

oxford. very friendly staff. nice showroom and cars. the only problem is i am still waiting on my vehicle log book but it could be dvla thats taking its time. but overall experience very good, very helpful.

D.

Good and honest dealer but no much good deals offered by Peuget at present time.. I have Nissan but comparing that to Peuget reliability and dealerships then Peugest is x2 more reliable. Also, has a high APR 6.9% on PCP however this is balanced by offering other services at reasonable price if compared to other companies. Suitable for Europe more than the UK life style.

H. S.

Excellent over the phone customer service. Unable to view interior of car due to the lockdown measures though

H.

We arranged a test drive here on 19 June: easy to arrange and very helpful and welcoming staff. A very positive experience.

L.

Have taken my car here twice for MOT/service and several times at another Peugeot garage - great service, friendly staff, gets the job done to a high standard, I have no worries leaving my car with the team. Will continue to bring my car here as I trust this place :)

T. K.

Fab service! Made the process of buying my new car so very easy! Highly recommended!

P. P.

Excellent service. Every one was very efficient, helpful and friendly, especially Paolo. I am extremely pleased with the car and have no hesitation in recommending Bristol St Motors , Oxford. Many thanks to you all.

S. P.

We visited here today and received excellent service and advice. The staff are welcoming and give the impression that nothing we asked of them was too much trouble. They were able to offer us a test drive with very little notice and found us a car that suits our requirements perfectly. Thanks to David Hancock especially, who was knowledgeable, but never pushy.

M. B.

Great visit. Both the salesperson and showroom manager couldn't have done more. Now waiting for a 2008 to be delivered so we can book a test drive.

A. P.

Great guys very friendly and approachable in sales. So much so I bought a new car there…

p. c.

Always pleasant and helpful ,not just sales staff the admin staff also .They will also pick up & return car

K. G.

I had a few days to find a car to commute for a new job, they found a car with the exact specs I desired within my price range. Efficient really. All sorted in a few days. I recommend. (They can be a bit pushy for other products like service plans ans stuff)

А. Д.

Change of motor pump for windscreen washer is expensive. What does it mean " pump and retest, ok" for £80? It is added to "replacement of windscreen washer" for £80 too. And another line is "check over to confirm..." for £50. All is about one thing. Seems to make over payments. But the MOT together with "visual health check" and main annual service was ok billed for the standing price.

S. M.

Me and my other half have recently bought a car from this garage and received the most amazing customer service from the Sales Team! Genuinely cannot recommend them highly enough, our experience has been brilliant from start to finish. The team are super friendly, helpful, polite, knowledgeable and efficient! Particular shout out to James Moss who was so, so helpful from the minute we arrived at the garage to when we left with the car- thanks so much!! :-)

l. m.

Mot done good service and they clean your car for you.

P. C.

Excellent service managed by a very professional and curtious staff.

D. M.

Thank you for a great service I was very well looked after by the team ;car purchased and everything going well

P. R.

Sales people are nice and friendly. I bought a second hand car and the process was smooth and it was well looked after.

A. H.

Had a wonderful customer service by both Zeeshan and Ed. Got a nice car for a good price

E. W.

Always a friendly and efficient service. The only downside, as it's a dealership, is price, so marked down one star.

K. G.

Have had all of our cars MOT'd here for years now - always an excellent service and like the fact that they send you a video of pre-mot inspection around the car. Would always use them for service, mot and purchase. Cant recommend them enough. First class service

a.

Bought my 208 Gti from Bristol street motors I have always received fantastic service when my car has been in the garage. Just had my service done Jane was fantastic very helpful in dealing with me she was professional and had a great smile

p. d.

Just had a service on car Very happy with the experience

k. f.

Had to buy a new car at short notice and decided to continue with Peugeot. Never used this garage before but the whole process was easy and straight forward. They even delivered the car to the house. Special thanks to Stephan who was so helpful and easy to talk to. I feel that I could contact him at any time if I had a problem/query

D. “. B.

Nice enough staff, I was waiting less than 5 minutes, all works carried out, very good, never had a problem. Car gets returned cleaned inside an out...and u have piece of mind.

J. D.

I highly recommend Bristol Street Motors in Oxford who are fantastic and have so many options to choose from. Thank you in particular to Kevin Penzer who helped me find my new car with the requirements I needed. He was so friendly, helpful and knowledgeable, I am very grateful for all your help.

T. B.

Excellent Sales Service , but Parts Dept needs sorting. Having visited 4 other dealerships on that day , not knowing exactly what I wanted , I was getting frustrated at the lack of cars available to match my wishes. After visiting Kia , I was just about to drive home when I remembered the Peugeot dealership just down the road. What a difference ! I suddenly found myself looking at a selection of 3008's so I was able to juggle mileage and price to find a car that exactly matched my expectations . My thanks to Jack and Chas for sorting me out with exactly what I wanted Having said that, my experience with the Parts Dept was a big downer. I ordered some mats and was told they would be in at 11.00 the next day. I tried to phone to check on their arrival but the phone just rang and rang. Having been assured they would be there , I drove to the dealership only to be told they were not there. I told one of the After Sales guys of my phone experience and he said that if I had the same problem again, I should ask to be put through to After Sales. So, the next day I phoned again with no response from Parts. So I asked the call handler to put me through to After Sales. I was told by the call handler that she was not allowed to do that despite their previous assurances. So I had to again drive there not knowing if my goods were in. Thankfully they were but I think your excellent sales service was tarnished by a lack of communication when trying to speak to Parts

S. M.

Recently purchased my car. Craig was very friendly and helpful understanding my needs.

A. G.

Very friendly stuff and a great variety of cars. Also good prices!

J. G.

Sales guy (David) quickly understood what I was looking for and handled the paperwork very efficiently and delivered the car (used 2016 model 208) to my door gleaming to the immense pleasure of my son who had just got his provisional licence.

M. S.

Great service on a van purchase. Made it really easy and would definitely recommend them.

B. V.

From the moment we arrived, the customer service was 10/10. Paulo went out of his way to make us feel welcome and valued. It was our first time buying a car, and Paulo and Ed couldn't have been more helpful. They explained everything and really made sure the deal was right for us. Even when we picked the car up, Paulo made it feel really special. Couldn't be happier!

D. S.

Everything on one level and pretty good parking available when using spaces around the back. Good range of cars to view on new side as well as if looking a good range in second-hand. Service from staff was helpful polite and efficient answering questions easily and knowing their product well. Can't fault retail side when choosing next car. Then experience of service and mot was just as good and expected. Pick up and return service speaks for itself and car was handed over to experienced people and then was back some 4 hours later. Prior to this a link to a video was shown and a guided tour around your car with commentary and letting know of any potential concerns. All in all a good experience and for us be our 2nd Peugeot we plan to take delivery of in few weeks :0)

K. S.

Services are good though videos are often forgotten (that they'd said they'd provide to explain how the service/MOT went) didn't get them on either occasion. Nice refreshments while you wait at least.

E. W.

Great service! Everyone is friendly and nice. We got our car sorted in no time.

U. O.

Very professional and friendly. Test drive very relaxed . Good atmosphere all around the showroom. 👍👍👍👍👍

L. H.

I had David from this dealership sell my a Peugeot 208, it was my first car buying experience and he made it amazingly simple and was attentive to all of my needs, even ones that I didn't know were needed as it's my first car, kept it jargon free and simple to understand. Would %100 recommend as a first time car buyer.

F. M.

I would like to thank your sales rep David Hancock and the team at Peugeot for excellent advice and support as I decide what to do for my next car. David’s advice about financing options was really clear and he took trouble to make sure that I left with all my questions answered.

G. F.

Required an MOT urgently. They were able to squeeze the car in for the following day. Helpful & friendly staff. Thank you

S. D.

The sales adviser was brilhante, very professional I have been telling all my friends if they would like to purchase a car to visit, Peugeot in Iffley Road. I am very impressed.

C. B.

I visited Bristol Street Peugeot to see what they had available, I was greeted by friendly and very helpful staff. They helped me out with a situation that I thought was impossible to get out of and sorted me out with a fantastic 308 GT-Line which I'm in love with! I highly recommend these guys to everyone I meet that is looking for a new car.

H. F.

Very friendly and helpful service. Everything was explained clearly as I was a first time buyer. Everything was ready very quickly and the staff (Attila in particular) was very helpful by following up with phone calls.

j. s.

From the first phone call to the last all at Bristol street Oxford where very helpful I travelled 250 mile round trip to purchase my new car on arrival they made me and my wife very welcome and did not keep me waiting. The show room was very busy which made me feel that I’d made the right decision to come all this way as this shows they care about their customers. My car was ready to go just had to sign some paperwork I used their 7 day free insurance which I’ve now extended for the year excellent cover for my 208. The car was 9 months old and I’m delighted with the look and drive exactly as Ahmed described to me. So overall over the moon with all at Bristol street Oxford would use them again the distance I travelled no problem. Thanks Jarrod & Tracy

S. S.

Gave us a low part ex price and wanted to only get a valuation there but we ended up spending 2 hours there as they were trying to make us buy a car.

R. W.

Didn't both us when looking around

R. A.

Yet another great experience at this dealer this is my third car from them zee was very helpful and understanding through out the sales process just waiting to pick the beautiful car up now!!

S. C.

Brilliant servicing & customer service team headed by Andy Sturt. I can’t recommend this dealership team highly enough. Prompt, polite, helpful & efficient in dealing with my RCZ from servicing & MOTs to general issues. Thank you guys. In a world where everyone is quick to complain and slow to help, you shine.

J. B.

Great guys at Oxford Peugeot sales and the service team too, would recommend them.

J. D.

A bit of a wait to see someone but a very friendly helpful associate succeeded in getting my new phone connected to my car via Bluetooth 😊. One happy bunny!

M. C.

My big thanks to Hugh at Bristol St Motors for sorting a new van for me. Efficient service from first order to collection. Being used to rubbish Vauxhall service it was a very pleasant change for me to have a van delivered on time and without any snags. Thanks again Hugh. Much appreciated.

F. H.

Great service from Ross. Happy with car cannot fault them at BSM Oxford.

S. H.

Before sales was ok but picking the car up was poor service plus it took me 3 weeks to get my mot certificate.

D. S.

Fantastic experience today from start to finish. Leanne McHugh was fantastic throughout, which is impressive as she has only been there for 1 month. Given the freedom to look around the car of choice and respected my wish to try a rival car before I commit. All in all a great place to buy a car from.

M.

Always ready to solve any problem I might have being a fist time buyer, they were very frank as to what I would and would not need. Zeek is absolutely amazing and I have taken the car back three times since November for minor concerns and they have sorted them out each time :).

A. H.

Could not have been any better if this is the standard of employees then fantastic..

C. T.

Main Peugeot dealership in Oxford. The site has been redeveloped over the years so that it now has decent off-road parking. Servicing is good. I especially like the video survey of your car that the technician records & emails to you while the work is going on so you know what they've found. Courtesy cars need to be booked a couple of weeks ahead in my experience.

C. D.

Had my MOT and service done here this week. First they wanted to charge me more than the online price, just because I booked over the phone. They then charge over £100 if you have any additional problems that you want them to look at (the front washer wasn't working properly). Then when I get my keys back, they'd lost one of my key rings. The work they did but the hassle and price makes me wonder if it was worth it.

S. D. H.

I recently bought a car from BSM Oxford and found the service very friendly and prompt. I looked at the car - newly in - on Monday afternoon and collected it on Wednesday. All the paperwork had been completed to deal with my old car and everything was ready for me to drive out in the new one. Plus my phone was connected for me to the Bluetooth.

K. T.

Amazing service from this branch. Jack and Chaz are amazing

k. c.

Very good service polite and helpful

t. l.

Absolutely fantastic customer service

G. A.

Very good service and care about client needs.

A. G.

Very helpful staff ..good service all round .after sales and the guys in new car sales highly recommend .

S. R.

I bought a van from here, good friendly staff.

M. T.

Good service...and.. help full assistance

N. O.

Nice to see a kingfisher by the stream. Service was great.

v. t.

Thank you Zeeshan!

V. P.

It is ok , Honest mechanic and helpful dealership salesman is myth.

F. A. Z.

A bit expensive and lack of people serving.

K. L.

Great mechanics who are very thoughtful. One introduced me to a new car for my wife as he thought it would better suit our lifestyle. It all made sense, so we spent a few hours with the sales team (including lots of fussing from the team for our dogs) and ended up with a price better than Carwow! Handover was good, no stress or surprises. Even offered to deliver if we needed it. Since owning the car, had one small fault with a switch. Things like this will occasionally happen, so it's about how the dealer deals with it - in this case instantly, no hassle or stress, and a wash/vac of the car. Also, WiFi in dealership is great - and a good drinks/seating area. Easy to park, and the staff are great with accomodating children.

v. H.

Good service and good service on car.

A. W.

What a car showroom should be. Sales staff who actually want to talk to you!

M. M.

During a regular service on my 2003 Mercedes, I was told that the anti roll bar was bent and should be replaced. Well done for checking the car beyond what was strictly required.

A. O.

I would like to say, Paulo Ferreira was extremely helpful. He explained everything step by step!

D. O.

Helped me find a to suit my needs

J. M.

Bought a 308. Overall status of the car is ok. Bristol street motors was able to clean some minor scratches. The interior cleanliness state was not very good when I picked up the car.

g. b.

Took my wife's car here for 2st service

D. B.

Always my favourite vertu site to find a deal

m. 1.

Brought the car I wanted at a good price. Salesman helpful and friendly, but not pushy. A good dealership to buy from.

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