Reviews of Johnsons Mazda Oxford. (Car Dealer) in Oxford (Oxfordshire).

Johnsons Mazda Oxford

187 Reviews

108 Comments

Car dealer

Mazda dealer

234 Botley Rd, Oxford OX2 0HP, United Kingdom

Go to the comments

Description Map Open Hours Reviews Contact Photos

Description

Information of Johnsons Mazda Oxford, Car dealer in Oxford (Oxfordshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Johnsons Mazda Oxford

Sunday

10am–4pm

Monday

8:30am–6pm

Tuesday

8:30am–6pm

Wednesday

8:30am–6pm

Thursday

8:30am–6pm

Friday

8:30am–6pm

Saturday

9am–5pm

Popular times

Sunday

8
9
10
11
12
13
14
15
16
17

Monday

8
9
10
11
12
13
14
15
16
17

Tuesday

8
9
10
11
12
13
14
15
16
17

Wednesday

8
9
10
11
12
13
14
15
16
17

Thursday

8
9
10
11
12
13
14
15
16
17

Reviews of Johnsons Mazda Oxford

T. T.

Took car here for mot and air con service. They where really nice and helpful. Lovely courtesy car and didn't make up any issues with the car like some other dealers in the area do. Felt like the price for work done was very reasonable and will definitely be returning for them to look after my Mazda for the foreseeable future.

A. B.

First class all round customer service. Would thoroughly recommend Johnsons Mazda. Fair price on a trade in too.

m. r.

Johnsons Mazda Oxford were fantastic because Nuno the sales guy didn't pressure me and left me to look and make my decisions on the car, the car was fully velleted and the service was exceptional.. Definitely recommend Mark Robert's

A. B.

Great service from the service department both times I've been there. Went out of their way to be helpful and not sell me anything I didn't need, friendly and competent. No issues.

M. A.

I've used Johnsons for several years as this is my third Mazda from the retail group. Derek and the service team are always helpful, especially with odd queries from myself!!! He sought advice regarding the cleaning of my MX5 RF as it has PPF paint protection and sorted out my issue. Will be using them again for my next annual service.

J. H.

My experience with Johnsons Mazda Oxford was pleasant, I got the feeling that they treat all their customers fairly and the same, no matter if you are purchasing second hand or brand new. I happened to purchase my car, just after the third lockdown so no doubt the dealership was very busy. The salesperson Joe was brilliant throughout to start and finish and I drove away as a happy customer. I will be a returning customer for services and even my next purchase.

B. v. B.

Outstanding! You couldn't ask for better service and I am more than happy to refer Johnsons Mazda. I truly appreciate James' advice and the way he took care of every aspect of my purchase, simplifying the entire process and making it a most enjoyable experience.

Mum and I made an emergency visit to Johnsons after a light on the dash came on, on the way up to Scotland. The lady on the parts counter was so kind and understanding and asked a mechanic to take a look straight away. The mechanic was also very helpful and explained the situation to us. Thank you for getting us to Scotland! Highly recommended.

J. M.

I have been extremely impressed with the professionalism and assistance received from Jamie throughout our recent car purchase. He went out of his way to ensure that the car (second hand) was prepared ready for collection over the weekend rather than having to get the car delivered to our home address in Brighton during the following week. He has been extremely helpful - both pre and post sale -, communication has been excellent (we were sent a video of the car and were given regular updates) and most important of all very friendly and approachable. I would definitely recommend Oxford Mazda for anyone nationwide looking to buy a new or used car as even from 150 miles away, we felt re-assured by the accurate and informative communication throughout the sale process

C. M.

I recently bought a used Mazda car from Mazda Oxford. Despite Covid the whole process was smooth, efficient and very helpful. Jo Sheen the sales exec couldn’t have been more helpful without being pushy. I’ve had Mazda for 15 years and they have been so reliable and the service at Oxford fantastic

R. W.

I'd definitely recommend Johnsons Mazda Oxford because they have a great range of used vehicles in addition to the manufacturers new offerings. The staff are aware of the various options and additions available for the vehicle itself and the purchase and ongoing maintenance aspects.

B. F.

I have just picked up my latest of 4 cars that I have leased on motability, all Mazda's. I can honestly say that every time I have been looked after by Maxine. She is the nicest car sales person I have ever met.She always has a smile and is efficient. I must also add that all the staff I have dealt with have always been great including the service team from the front desk to those you don't see. Maxine you are a diamond and sell the best cars I have ever had. Thank you.

M. S.

Staff were helpful enough, but I was left waiting for over half an hour before actually being served. The condition of the cars was not up to scratch, even for second hand. Regardless of the price or if it is second hand or not, the recommendation when pointing out bodywork issues should not be "oh we can use a touch up pen on that". Other dealerships informed me that they will put in the work to actually get the damage properly sorted. Still, good enough selection for most, and a fairly easy location to get to.

D. T.

I had an excellent experience buying my second hand Mazda 2 here, Maxine and her colleagues were endlessly helpful, and made the whole experience as stress free as possible. Not at all pushy, but answered all my questions and went the extra mile in showing me all the bells and whistles after I'd got the keys. Loving my new car, and would definitely recommended.

J. R.

Vince and his team were excellent and helping me purchase my new car- the brand new Mazda mx5! Vince got me a really good deal and was great at keeping me informed through the whole process and made everything so easy! He and the team all provided great service on the day I collected my car and I was very happy with the customer service =)

N. E.

Just picked up my Mazda - very pleased with the car and the whole process from booking the test drive to collecting the car was handled in a really friendly and efficient way. Maxine was knowledgeable, approachable and straightforward. Thank you very much for making it such an easy experience.

K. A.

Collected our new Mazda CX3 today and couldn’t be happier. Special thanks to Jeff Bond, Sales Executive for the amazing service, Your thoroughness and patience with all our questions was much appreciated. Would definitely recommend Johnsons Mazda for great customer service.

K. K.

The experience of buying a Mazda 3 from Johnsons was excellent from start to finish. Vince the salesman was helpful throughout, explaining all the features of the car as well as the finance packages available. At no time did I pressurised to buy and was given the option to hold the car with a refundable £250 deposit until we made our final decision. After an informative test drive and a good trade in price for our existing car, we decided to purchase the Mazda as it seemed such a good deal.

C. B.

Always a worry when buying a car over the phone but service was fantastic. I was sent a personalised video of the car which showed up a couple of minor issues which were fixed before car was picked up. A full service and new mot were carried out along with a 12 month RAC warranty and 12 months breakdown cover. Nuno kept me informed of all progress during the transaction and my daughter is delighted with the car. Well worth the trip down from Glasgow and would buy from Johnsons again. Thank you Nuno and Johnsons Cars.

C. D.

I spent ages researching mid-sized vehicles but the Mazda 3 stood out as it came loaded with standard equipment, which you’ll need to spend thousands more to get on BMW, Audi or Mercedes models. When I walked into the Johnsons showroom, the Mazda 3 was sophisticated, sleek and definitely for me! I had contemplated buying online as I didn’t want to deal with a pushy salesperson. However I was pleasantly surprised to be greeted by a warm welcome from Maxine who was friendly and was able to answer all my questions, clearly and concisely. I felt I was in safe hands! I love my Mazda 3 and would highly recommend Johnsons Mazda Oxford both for buying and for their after care service.

I. H.

Very good experience buying a used Mazda 3 recently. Paul Trinder was patient and helpful giving test drives of a few vehicles and the whole process was straightforward and one of the simplest car buys I've had. Would recommend!

A. T.

Bought an "Approved Used" Mazda 3 here, good service from test drive to sale and collection. Unfortunately i was unlucky as 1 week later i found i had no back brake pads left!!! This really should have been noticed before selling it to me but Johnsons Mazda were quick to realise their mistake and fix it in the most convenient way for me. This is why it's worth buying with Mazda "Aproved Used" guarantees. The car was fixed in the closest Mazda dealer to me (at no cost obviously) and i got a replacement car whilst that was done, also got a complementary SatNav map upgrade.

K. L.

Bought my beautiful MX5 here and Jeff Bond who sold me the car gave me excellent service throughout the process. Jeff has a really easy going 'no pressure' sales technique which is very appealing and a refreshing change from the 'shark' approach I've experienced before at other dealers. The whole experience was really enjoyable from start to finish and I would thoroughly recommend this dealership, particularly Jeff.

h. s.

Great and courteous service as always. Kirsty looked after me well

C. J.

Another great purchase from Mazda and once again an honest, considerate and prompt experience with Vince McCrea. Picking up our Mazda 3 was our third purchase from Johnsons Mazda at Oxford. Each time we have experienced nothing more than an excellent service from Vince and the team. We are always well looked after and our circumstances at the point of sale carefully considered by Vince. We would recommend Johnsons Mazda Oxford to anyone.

A. M.

Excellent service from start to finish. Jeff, who sold us the car, was fantastic. Very helpful and no time put us under any pressure to buy the car but provided us with useful information on the car,. A very honest approach which was welcomed. Pain free and would thoroughly recommend this dealers.

P. V.

Bought a S/H Mini Clubman from Johnsons at Oxford. Excellent service and great customer support including prompt delivery. Considering everything was done on line it all went smoothly thanks to Trevor Reeve an excellent salesman who we would deal with again and would recommend without any issues or worries.

J. C.

Had my Mazda 2 serviced here. This was the first time I had done a service, only having owned a car for a year. The staff were really helpful and explained everything. The booking process was really easy online. When it came to the service they had it done swiftly and my car came back nice and clean! I also really like the health check video that is sent out during the service, I found this really informative. UPDATE: Have also received great service recently when having my airbag changed (safety recall). I was having an issue with a flat tyre. They very kindly checked out the tyre and wheel for me free of charge and helped get to the bottom of the issue. They were friendly throughout while we waited for the RAC to turn up. Overall very, very impressed with the quality of customer service here despite how busy they were! Massive thanks to Amie who was an absolute star dealing with all of this.

L. R.

Hi I've had an engine inspection light coming on and off intermittently and 1 dealer said i needed a £500 part, took it into you guys and was dealt with fantastically well by Kirsty, who has now moved to Hyundai, and John the mechanic who said there was an inexpensive fix, which he did and between the pair of them all went well. I did have a brief introduction to Andy and he was equally as pleasant as the other 2, there's some good recruitment going on at this place. (the sales staff are friendly too when i turn up too early they let me in and offer to help) Well done Johnsons!

V. M.

Excellent Customer Service. Went into Mazda Oxford found parking was difficult, however Vince was in the car park looking around a car, without any problem he offered to park my car up for me and save me the stress of finding a space. This was a “going the extra mile” fantastic service.

M. T.

My son found his first car here - a used Mazda 2. From the first enquiry, to driving it home, Maxine Fowles took him through every step. Explainations of GAP insurance and the warranties was first class. I had heard good reports about Mazda cars which has been confirmed by this buying experience. Thank you Maxine for the A*** service.

M. L.

I had some recall work completed on my Mazda rx8 here. Being an older car I wasn't sure how knowledgeable Mazda would be. I needn't have worried, they understood the car and the work needed perfectly, the service was excellent, I even recieved a video from them reviewing the condition of my car all for free.

S. H.

Just a quick thank you to the whole team at Johnsons Mazda Oxford, I purchased my new Mazda 3 of Vince McCrea "what a star" the experience was faultless. He made it so easy, answered all my questions and explained everything to me, a credit to Johnsons, also the sales Manager Adam, gave me a good price on my part exchange. Would recommend Mazda Oxford to my friends and family Thank you.

T. S.

Picked up my new Mazda 3 this week. Very happy with the car and extremely happy with the service I received, especially from Vince McCrea. (I also had excellent support from Eddie). Vince's attention to detail made the process easy and less painful - spending 20k can be painful! I am very appreciative of the information I had from Vince and the time he took to talk things through with me without ever attempting to pressurise me into agreeing to a deal. It makes a change to have a car salesman who doesn't look shifty! Thanks again gents!

K. S.

As expected we were treated like VIP's from when we arrived. Vince gave us loads of useful information making it easy to make a decision to buy a new car. During the test drive, my family was looked after with plenty of hot chocolate. I believe that we were given a great deal and would recommend that if anyone is looking for a new or used car to visit the team at Johnsons Mazda Oxford.

S. J.

Excellent Customer Services experience on a couple of visits to view and buy used Mazda 3. My wife and I were well looked after by Trevor in Sales and his finance colleague, who made it an enjoyable experience ....even with parting with some of our own money as a deposit..😃😃. Highly recommend you check this dealership out...you won't be disappointed.

M. D.

Whilst we didn't buy a vehicle from this dealership, the sales team were genuine and very helpful. Would recommend

j. i.

Simply put we had a 5 star experience from start to finish. Maxine was simply the best sales person you could hope for. The car (Mazda 3) has been everything we hoped for and more. I know where I will be going for my next purchase.

I. Q.

I was very impressed with the experience I received at Johnsons Mazda Oxford. Maxine Fowles made me feel welcome and was very helpful in helping me decide to buy a Mazda 2. She was very knowledgeable about the vehicle and was able to answer my questions about the process of purchasing it. The other staff were very helpful and I would definitely recommend this dealer to anyone. Truly excellent service!

D. M.

I travelled from London to Oxford a few weeks ago to test drive a second hand Mazda 3. After previously having to deal with pushy, arrogant, unpleasant used car salesmen, it was a breath of fresh air to spend a few hours talking with Maxine and her colleagues. When I arrived the car was valeted and ready to drive, and after a little deliberation I decided to buy. There was no pressure, only honest information, and I was given both time and space to make my mind up. Totally recommended, and thanks Maxine :)

J. A.

A pleasant sales experience. Vince McCrea looked after us well, no pressure and I'm happy with the deal. Assuming the ownership experience goes as smoothly as the purchase (which it should based on experience with our previous Mazda) then I'd be happy to use Johnson's Oxford again.

J. S.

Just driven off in my used MX-5, I had one of the best experiences and it was all down to Maxine, she was helpful, courteous, knowledgeable and arranged a great deal for me. I would not hesitate to recommend. Just to add all the staff I came in contact with there were very helpful and pleasant too.

N. M.

Excellent service received from Maxine Fowles, when looking to replace my car recently with another approved used car. Although I last visited Oxford Mazda some 5 years ago (and didn't buy from them on that occasion), Maxine instantly recognised me and discussed what I might be interested in. Maxine clearly knows her cars and arranged a convenient test drive. Deciding upon something that was higher specked, but wasn't available from Oxford's stock. I found what I was looking for at Tamworth and Maxine arranged for this to be driven to Oxford, with no commitment to proceed. She even let me take her own company car (with the same engine) out on a Sunday morning to check that I was happy with the different engine design. The transaction proceeded smoothly and efficiently, with the whole process being explained clearly throughout. Complementary 7 day drive away insurance and car tax was all arranged, along with the superb 'Smartplus'policy and 'Gen 3' paintwork protection to keep my car looking tidy in the coming years. I will certainly be returning when the time comes to replace my car and hopefully Maxine will be helping in that decision process.

C. S.

I received fantastic service from Senior Sales Exec Maxine and her colleagues when I purchased a new 6, I visited all the garages in Oxford, and the Mazda6 and the service at Johnsons could not be beaten by anyone IMHO. Don't hesitate to go there and see for yourself.

L. G.

Just picked up my Mazda CX5, and would like to thank Vince, he has been absolutely fantastic, couldn't have been more efficient and helpful, keeping me posted from ordering to collecting, and advised to contact him if there is anything I don't understand on the car. Would definitely recommend. Thank you.

a. l.

I recently purchased a Mazada 3 from Johnsons. I was dealt with by Vince McCrea, I found him friendly, polite, and patient. He was very knowledgeable on the car which we are enjoying. I would encourage any of my friends wishing to buy a Mazda to visit Johnsons . Vince is an asset to the company.

A. G.

Just got a new Mazda 2 from Johnsons Mazda, Oxford. Maxine was very efficient in all communications with me and brilliantly helpful in helping me to sort everything out. Really kind and patient in answering all my questions and very knowledgable about the car. Thanks Maxine!

P. E.

Warm, friendly reception from Vince and Adam. An extremely welcoming showroom with a genuine desire to help - of course they want to sell cars (that is their business after all) but we never felt under any pressure; indeed, our test drive was just the two of us which made the whole decision-making process much less fraught. And what was the decision? New CX-5 on order! Thank you to Adam and Vince for making the whole experience so smooth.

O. T. H. F.

Great service from Johnsons in buying an approved used M6 and great personal assistance from Maxine. Plenty of information and useful guidance. Have dealt with the garage for years, will continue to and would buy again.

F. M.

Best experience delivered by Jamie Spoke to a gentleman called Jamie on the phone to veiw a mercedes, he was extremely polite and discribed the car in detail on arrival it was exactly as he told me, he went above and beyond to please, the best experience I've ever had, highly recommend and 5 stars for Jamie at Johnson Oxford.

J. R.

Decided to buy a Mazda went to Oxford Johnsons and found the service was fantastic vince was very professional throughout the whole sale I feel very relaxed and enjoyed the experience unlike other manufacturers I visited that day. Would recommend. Thank you.👍

N. J.

It was outstanding to deal with Maxine at Johnsons Mazda. She was very responsive, very easy to deal with and was very fair in her pricing. Overall, 5/5 and definitely worth the drive to Oxford. Thank you Maxine. Best wishes, Ajay Lamba & Neha Lamba 🙏🏽😊

D. H.

We bought a new Mazda CX3 and are very pleased with the whole process and with the new car. Our sales person, Joe, was helpful and informative through out the process. Thanks to all concerned. David Hearnshaw

E. R.

Bad bits - Drove from London to see a specific car having booked in for a test drive in the morning. On inspection of the car it had mould on the seats (clearly not checked before our arrival) and didn't have sat nav as advertised. Wasted journey Good bits - bought a great car instead Advertised as having sat nav but it didn't. Agreed they would fit it at a later date after picking it up (4 hours drive but worth it hopefully). Staff are helpful and knowledgable and feel confident buying from this garage.

D. S.

Popped in to mazda oxford looking at potential purchase. Maxine fowles gave an excellent service and knowledgeable about the range available. Very impressed and I'll be coming back with my husband to purchase soon!

J. B.

I received really wonderful service from all at Mazda in Oxford, Nuno was a particular stand out as he took the time with me to ensure I had all the information I needed and took the time to tell me all about the lumbar support in the Mazda 6 which has just been wonderful for my sciatica! I couldn't be more happy with the help I received - thank you Nuno!!

H. T.

Went in to look at a car. Good service and helpful staff.

A. C.

We got a new Mazda 2 sport and very pleased. Maxine Fowles was the sales person and we found her very easy to get on with and we would recommend her highly to any one wanting a new or used car from Masda

E. S.

Awesome. Our first Mazda 6. Jeff was an absolute star listening to what we wanted and matching that car for us. Couldn't rate this guy highly enough. A people person through and through, who's natural charm and no pressure approach is endearing. Thankyou much appreciated Jeff. The Sulley Family.

M. S.

I phoned up for help with resetting the TPMS light on a 2013 Mazda 6. The tyre pressures were all correct, checked many times. Followed the reset procedure in the handbook, and the light would come back on after 15 or so minutes driving. Options in on-board computer for routine pressure checks and rotation were turned off. The lady on reception was most helpful, and also SPOT ON with her advice. Was advised to check tread on the tyres, as if one tyre on an axle was very low, and the other side new that could bring the light on. I was sceptical. But.... The vehicle had just a new tyre on the n/s rear. The other side had about 2mm left on it. Replaced the o/s tyre, with one identical to the new tyre, and the light reset, and stayed off. Thanks! 👍

C. P. (.

Excellent service, friendly, helpful and willing staff. They even have an area for you to sit, read some papers and help yourself to a selection of hot drinks. Very satisfied with my purchase, Mazda 2!

T. A. F.

Cannot rate the service I received from Rob the salesman highly enough when purchasing a used car. Highly recommended.

p. s.

Good service department here, quick easy to book, friendly & no issues with the service. We have a service pack but I think a normal service is about £290

P. C.

I purchased a used Mazda 6 from Johnsons recently. I was really pleased with the both the car and excellent service that was received from the helpful staff, could not fault either.Would definitely use again and would recommend to friends and family.

C. P.

Really happy with the service from Johnsons when buying a used Mazda, especially from Maxine who went the extra mile to make the process as smooth as possible.

s. h.

Very friendly & helpful staff, a super smooth deal was done & everything was ready on time for collection of our new (used) car. Highly recommend.

Great place to buy a quality used mazda. Manager and staff very friendly and helpful would highly recommend to anyone looking for a great deal.

J. H.

Just picked up my second Mazda 3 from Johnsons. Delighted with the car. Maxine was great - definitely recommend!

J. S.

I had the most wonderful service from Nuno and his colleagues; he offered warm and funny service throughout, and always ensured I was happy and satisfied with my decisions and purchases!! What a wonderful man!!

A. M.

good fast professional service

G. M.

Clean, welcoming garage and show room. Staff really happy to help and very welcoming

M. S.

Really good buying experience from start to finish by Maxine. Compared to other dealers we tried, way ahead of the rest.

V. J.

I'd definitely recommend Johnsons Mazda Oxford because of their stellar customer service

E. K.

The Biggest Thank you to Maxine F. for the most amazing service. Very kind, friendly, professional customer service. Very satisfied to do business with. Hight Recommend.

G. M.

Received excellent service and a great car from a fantastic dealership.

M. S.

Top notch service throughout, huge thank you to Nuno and the team, I couldn't be happier with the car or the warm welcome and attentive service I received here!! Would highly recommend!

P. L.

I got new batteries put in my Mazda key fobs by Stuart. All very good and efficient

K. M.

I recently purchased a used Mazda and was pleased with the service I received from Maxine.

J. C.

I had wonderful time here in Johnsons Mazda at Oxford, wonderful servise from Mr Nuno Rodrigues, very friendly, helpful - very good car!! Obrigado Nuno!!!

J. H.

They've always been friendly and efficient when I bought my car originally and when taking it in for servicing.

j. f.

Excellent sales, and service

J. K.

Excellent service and value. Used them for a long time. Everybody we deal with go out of their way to help.

K. H.

Great service from Johnson Mazda Oxford. A big thank you to Maxine for all of your help.

P. H.

Visiting them since 2015 and every time perfect job done

P. B.

Jeff Bond was helpful, informative & went the extra mile for me. Great customer service all round.

M. R.

With the assistance of Maxine Fowles, my wfe and I have bought a Mazda CX 5 SE-L D Auto from Johnsons of Oxford this week. We have not looked at Mazda before and were initially interested in the CX-3. A test drive confirmed the build quality and handling but it was a bit too small, so we started to look at the CX-5. Having identified a 2017 model for sale at Johnsons Mazda Oxford we booked a test drive and decided it was the car for us. We liked the design of the car and Maxine's enthusiasm and informative style confirmed what we thought - that Mazda have something special. Maxine assessed our Jazz Hybrid for part-exchange and put our case to her boss to get us a good deal. My wife and I would like to record the role that Maxine played in this. Her approach was informative, not pushy, and helpful without the usual sales hype and this suited our own approach to things. Thank you Maxine!