Reviews of Waylands - Volvo Cars Oxford. (Car Dealer) in Oxford (Oxfordshire).

Waylands - Volvo Cars Oxford

461 Reviews

330 Comments

Car dealer

Volvo dealer

173 Cumnor Hill, Cumnor, Oxford OX2 9PL, United Kingdom

Description

Information of Waylands - Volvo Cars Oxford, Car dealer in Oxford (Oxfordshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

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Open hours of Waylands - Volvo Cars Oxford

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Reviews of Waylands - Volvo Cars Oxford

j. r.

Great service from Andre on our new car. From ordering, to delivering on time and keeping us updated all through the process. Could not recommend enough.

H. S.

Excellent customer service! Car is amazing and very happy. Even offered us ice creams whilst we waited. Big thanks for Gareth Potter for being patient with us whilst trying to sort banks out. Gareth is a knowledgeable sales person and very approachable and friendly , we felt very comfortable during the process. Would definitely recommend Volvo Oxford !

O. C.

Brilliant service by Sam and Gareth@ Waylands, I purchased a low mileage XC40 recharge as a company car for a new starter at short notice over the phone, due to global supply issues on all new vehicles. Sam was very helpful and quick to respond, the vehicle was processed and delivered within days, smoothly and efficiently. This means we have given our new employee not only a seamless start but also a really fantastic vehicle

a. c.

There was an electric Volvo on my company car list, so I called ahead to see if I could take a look at one. Although I gave little notice Sam suggested I pop along. I was made very welcome and was talked through the vehicle. Sam also said it would be no trouble to take it for a test drive. Despite my interest being a fleet car and therefore there being no direct sale, I was treated with courtesy and given all the information I needed to make an informed decision. My best experience at a dealership so far. Excellent service and what turned out to be a really nice car. I wouldn’t hesitate to recommend them.

B. B.

First service my VOLVO. Excellent customer service from Vicki. I was kept fully informed about the status, when the car would be collected and when it would be returned. Similar customer service from Harry, who came to collect my car. He called to let me know he was on his way and on return ensured the car touched points were sanitised. Both Vicki and Harry were very friendly whilst maintaining their professionalism, which is not an easy combination to achieve. Thank you.

P. T.

We ordered a new car with Andre's friendly and helpful assistance in September 2021. He explained that the model and spec. that we ordered would not be available until at least February this year but kept us informed of the expected build date on a regular basis. Our car arrived in late March and Andre quickly arranged a collection date. Excellent service throughout.

S. H.

Superb collection and delivery service. Phil arrived punctually and is a huge asset to the driving team with the bonus of some diagnostic skills as an ex workshop member of staff. Vicky’s communication was excellent. She kept me updated more than once during the day! Altogether a flawless experience with courteous Volvo staff.

S. G.

I recently picked up my new XC40 at the beginning of March, Gareth was and the team were very friendly and helpful and got me a good price within my budget. Was very happy with the service on being up to date on where my car was during the manufacturing process. I did have some paper work that needed signing before pick up day and due to not having a car at that point Sam was very helpful by sending Ollie round to my house to get the paper work signed off so I could pick up my car the following day. Overall very happy with service and would highly recommend this dealership.

R. C.

The pick up of my vehicle was on time and conducted by an extremely friendly, informative and courteous gentleman (Phil). I was notified of my car’s safe arrival at the garage. I was again notified when the service was complete and the outcome and when the car would be delivered home. The car was deliver home by Phil in a gleaming state only a few hours after being picked up in the morning. What excellent service.

C. G.

Nick was excellent from start to finish. I came to the dealership not really sure what model I’d like and was comparing the cars Volvo had on offer to rival brands such as Audi and BMW. Volvo came out on top but I feel this is mainly due to Nick’s customer service driving the product and actually being proactive in allowing me to experience the vehicle with two test drives and really making it work for me. Would absolutely buy from here again and would recommend.

T. J.

It would be injustice if I don't rate this dealership. Bought my 1st Volvo today. I dealt with Megan S from 1st phone call to drive away. She is highly professional, polite, doing the extra miles to take care of the customer. She deserves a pay rise and worth keeping employees like her. Couldn't fault anything negative. Facility had plenty of parking, good toilets, modern showroom and nice ambient. Highly recommended and good price.

C. C.

Attentive staff that genuinely weren't afraid of showing and selling you a car, and were helpful and knowledgable Unlike other similar competitors in the locality. Test drive granted without the need for appointment. Thankyou Callum.

d. w.

A big thank you to Gary and Eddie in the Service Department for helping me at short notice to make my Volvo safe again after my son ripped the rear view mirror off. I highly recommend the service department at Waylands Volvo; they are very competent and also very nice people to deal with.

s. w.

The service is absolutely amazing! Driver Phil brought out car with a smile on his face, very knowledgeable. Victoria helped us so much with scheduling an appointment as soon as possible. We cannot recommend them highly enough!

J. D.

Our experience of buying our first Volvo was fantastic. Gareth's knowledge was invaluable and made us feel we had bought the right car for us and we were under no pressure. Gareth was very professional and a great asset to Waylands Volvo.

M. B.

Really impressed with our experience at Waylands. We were looking for our first fully electric car and were unsure of the realities of ownership. Andre looked after us impeccably and explained everything really clearly - a great experience and we are really pleased with the car.

A. R.

Just purchased a used v40 using the online buying process and what a smooth, professional transaction from Waylands. I found the car I wanted and made an enquiry online and I was contacted by Andre, who couldn’t have been more helpful. He asked if I wanted a video of the car sent to me, which he arranged and followed this up a day later with an agreed phone call. I made my purchase and Andre also arranged delivery which I can’t thank him and his delivery driver enough. My car arrived at the agreed time and I was given time to look over it to make sure everything was as described, and again this was followed up by a phone call from Andre to check I was happy with my purchase. Thank you Andre and Waylands for all the hard work put in on my behalf to make my purchase a stress free process.

R. B.

Excellent service from Phil and Vicky of Waylands Cumnor Hill, Oxford today, Vicky kept me fully informed as to the progress of work on my V60 and Phil was very punctual collecting the car and returning it this evening. Can't believe how jovial he still was despite it being 7pm as he had left with my car at 8am. Definitely recommend Waylands if you're looking for a Volvo or an MG.

R. E.

I was really not looking to buy the first car I saw! Andre Depit was very helpful without being pushy, and gave me time for me to make up my own mind. I am very happy with the car I bought and the service I received. Nothing was too much trouble for him.

S. M.

Excellent customer service! Harry safely delivered my Polestar back to me at my workplace! Harry was a true professional and a credit to Waylands. I wouldn't hesitate to recommend them.

M. B.

The purchase and handover of my new Volvo overseen by Andre at Waylands Oxford was a positive and excellent experience from start to finish. Andre was very professional and courteous and made the entire process straightforward; he is a great ambassador for Volvo. I would thoroughly recommend Andre and this dealership.

A. W.

Absolutely fantastic experience buying my XC60 from Waylands Oxford. From the moment we walked through the door we experienced helpful, professional and informative service from Sam. Everything went smoothly, car arrived sooner than expected and the support after sales continues to be excellent. Thank you Sam.

A. W.

Just bought a new Volvo XC90 from stock with the help of Rob Childs at Waylands and was definitely a five star experience. We had been looking at cars for the last few months to try and find one with the spec we wanted and had a mixed experience with some dealers, but experience with Rob was very positive right from the start. Since we had the same model before was doing everything remotely but Rob went out of his way to send multiple videos of the car itself, other cars to show how the colour looked in different light, interior movies to show the new features and options etc etc. Also because Volvo had changed spec/trim options quite a few times since our previous 2018 car Rob also went out of his way to dig out the relevant details for the new car from when it was originally ordered, rather than some other dealers who just sent the current spec guide which only helps if you’re looking to order a car and wait >12 months. Even with all these spec changes and updates Rob’s product knowledge was really strong, and he was able to clarify some confusing info I’d been given from another dealer about the my22/my23 differences. In addition to all the videos, Rob was really responsive via email, which for me made a big difference doing everything remotely and not having much time for lots of phone calls, whereas some other dealers tended to go for days before replying. Sales process was very smooth, did obviously get asked about options / extra packages but always felt like it was balanced and focused on my needs as a customer rather than a pure hard sell which would have turned me off. Towards the end our circumstances changed and so I unexpectedly asked to move the pickup date earlier by three weeks, but Rob sorted it all out with his colleagues at the dealership and everything went well. Importantly, even with a few minor things we spotted at pickup, there was no drama, the very helpful master tech at Waylands immediately stepped in and resolved them all while we finished off the paperwork which meant I could head off on quite a long journey with no delays. Apart from the sales/service collaboration mentioned above, was good to see that within the business group there was strong team collaboration with Sam and Natalie helping out as well. So all in all a very positive experience and can thoroughly recommend you getting in touch with Rob if you’re interested in a Volvo!

T. J.

Just bought a used Volvo from Waylands Oxford. Megan was amazing and made the process seamless. The whole team at the garage seem to work together very well for the customer. Thank you very much from a new very proud Volvo owner!

M. T.

Just traded in my 12-year-old V70 for a not quite new 2022 V60. A great many technological changes to absorb, so was very grateful for sales consultant Andre morphing into a personable and patient driving instructor. I would strongly recommend all at Waylands.

A. P.

Had my XC40 serviced today.Would like to thank Carolyn and Harry for excellent customer service.Harry (what a lovely bloke) collected my car,listened to my concerns and answered them in a professional and friendly manner.Carolyn kept me updated through the day as to what the technicians had found and what they recommended. My car was returned on time and cleaned to a high standard.Thankyou Carolyn and Harry,will be back for my next service!

E. R.

Vicky could not have been more pleasant or helpful and guided me through the process from start to finish, updating me on the service and when I’d have my car back. The same can be said for Harry who returned my car to me. Just an easy and positive experience.

L. H.

Had my car serviced and MOT today. Thanks to Phil, Carolyn and Ed for the excellent service. Phil even made sure to drop my car off before my baby’s bedtime which was greatly appreciated. Thorough video by Ed and Carolyn was very friendly and kept me updated throughout the day.

R. H.

Excellent service from Gary and the team at Waylands Oxford. Car collected and returned washed after the service. This service would not be half as good if it wasn’t for Harry who on so many occasions has been the face of Waylands Oxford for me. So thank you Harry. Until next time

P. J.

Finally it appears all the little niggles have been sorted, thanks to Phil for collecting the car and returning it clean and shining. He took the time to go through every thing that had been done and provided excellent instruction should I need to make any adjustments to the cars settings. Thanks to Emma for the prompt service and for ensuring, once identified all the issues were rectified and last but not least Andre who liaised to ensure the problems were dealt with by the right people. Thank you all

A. H.

Excellent service, car driving like new again. A special thanks to the wonderful Phil, who diligently delivered my car back to me. Giving 4 stars, as car wasn’t valeted inside, which I would have expected for the premium experience.

D. M.

I visited Waylands recently looking to find my next Volvo. I had an appointment with Megan, who arranged for me to test drive two cars, a PHEV and an EV model. her professional approach, advice and product knowledge was 1st class. Unfortunately for Megan, I found the exact model I wanted elsewhere but, I will definitely return to Megan at Waylands in the future.

M. S.

I’ve just brought an XC90 from Nick Stacey at Waylands Oxford and can’t fault them. There approach to business and getting a deal done was how it ought to be, no messing around, just got on with it. Nick also made a personal video of the car for me to show me some of the key feature - whilst I just expect a 1-2 minute video, it was done very professionally with intro and everything. Great great service, Nick really made the process very simple and quick but without the usual rushing. Am very much pleased with my XC90 and couldn’t recommend Nick at Waylands any more. Many thanks.

T. H.

Huge thank you to Phil for being so polite picking up the car and dropping off knowing had a school run to get to. Great service in taking our spare key to get fixed. Thank you to Vicky for doing the paper work

P. H.

" This is the third Volvo I have purchased from Waylands, Every time you go there the staff are friendly and helpful, They seem to be like a family and they always make you welcome no matter the reason for your visit. They always take time with the explanations and ensure that you are comfortable. I have bought many new cars over the years and they are the outstanding dealership I have used "

J. W.

Excellent customer service from both Carolin and Sam today. Very pleased with all the help they gave, with both going above and beyond to make sure everything was perfect. So glad we switched from a VW to a Volvo!

M. P.

I purchased my XC40 from Waylands Oxford, and although I live in Kent - the whole experience was really easy. Andre Depit looked after me really well, and even collected me from the train station on delivery day. He took the time to go through all of the controls before I left so that I was happy for my journey home. A pleasure to deal with.

K. E.

Great customer service, Andre kept us informed all the way through the process. Very knowledgeable about the cars and able to answer all our questions. Hence we are a returning customer!

S. T.

For routing service. Car collected promptly and courteously. Video of car provided and any additional work agreed and carried out. When car returned by Phil it was completely valeted and looking as new. Most satisfactory.

D. H.

Phil picked my car up on time and delivered back to me with all works carried out and completed. All coordinated by Carolyn at the dealership. First class service.

O. H.

I would like to thank Megan for her impressive knowledge and ability to explain all the different elements that I needed to know - not an easy task. She was so incredibly helpful and made buying a Volvo car even more likely. Thank you.

e. g.

I had my yearly car service at waylands Volvo Oxford and I have always received an excellent service. Vicky has ensured that I am well attended to whilst waiting for my car. The team have been great to ensure my car is well serviced and I had an excellent customer care. Thank you waylands Oxford.

F. S.

We were really well looked after by Andre. He was very professional and not pushy at all. He kept us informed along the way and was available for questions anytime.

J. W.

Just got my volvo v40 fixed with an unusual problem. The team at Oxford helped me through it with great customer service and fast return to the road. You guys are great, thanks so much for your help!

R. E.

Brilliant service with the order of our new Ovlov XC40! Handover was brilliant - very informative and helpful, demonstrating the new vehicle to us. Gareth was outstanding and highly recommended! Thank you very much. Olly and Rachel

A. R.

Have just collected my XC40 from Waylands who have been repairing a defect with the sunroof. The service has been excellent and the efforts of Gary Humphreys/Service Reception, in particular, are worth a mention. Thanks ...

P. R.

We were very impressed with Andre at Waylands. The whole process has been quick, stress free and pleasant. Coffee was good too ! I would certainly recommend this place

T. W.

Shout out to Waylands Volvo Oxford for taking care of me. Andre kept me informed and got me in my new XC60 with the minimum of fuss. Will definitely be dealing with Andre next time I change my car.

C. W.

An incredibly genuine service from Nick Stacey from my first visit to the day I collected the car. Sincere advise and knowledge shared. Very grateful.

C. G.

Great service from Phil collecting and dropping car off and Vicky updating me on the progress of the service and Mot. Car was returned clean and everything completed as agreed. I will definitely be recommending Waylands.

S. M.

Excellent service from start to finish. Buying a car made effortless. Great customer care and outstanding Volvo quality - definitely recommend

G. B.

Excellent customer service. Steve Hayden was very helpful and friendly during the purchase of our new Volvo. I highly recommend Waylands Volvo.

J. L.

We just came from Hong Kong and bought a used car from Waylands. We have very good experience in Waylands. There service is so good and the staff are very helpful and care about customer.

J. W.

Harry collected and then returned my car, excellent friendly service. The technicians found the fault in my car and fixed it. Couldn't ask for more.thank you all.

J. H.

Great customer service, picked up my new car great deal. Nothing was to much trouble. Extremely happy customer 😁🚙

I. A.

Amazing experience at this dealership... Paul was very helpful, thorough, knowledgeable, friendly and professional even though we were just there to check out the car, made us feel at us throughout the test drive and while discussing options ... Would highly highly recommend this dealership for anyone thinking about getting a car....

S. H.

Service and MOT. Really efficient service from door to door. Collection and delivery driver (Phil?) was excellent. Car returned sparkling clean.

S. M.

Best car ever bought, and such an easy process, even though I am 150 miles away. Great work Megan!

N. B.

Picked up my brand new XC40 hybrid this week and really pleased not only with the car but the service Oxford Waylands have provided to me a special thank you to Megan for her help with my purchase and For Gareth who helped with the handover of the new vehicle thank you both .

C. M.

Friendly and knowledgeable staff. Georgia was my sales advisor and was very helpful and her knowledge of the vehicle was fantastic. Thank you.

P. C.

A very pleasant experience having just purchased a Volvo V60 from Waylands Oxford from the first phone call to collecting the car, all very professional yet relaxing Thank you Andra, would recommend.

N. H.

Although we did not purchase a car from Waylands, it was not the car for us, Georgia was extremely helpful in providing the relevant information we needed.

M. H.

Prompt pick up, Phil was very courteous and returned the car Emma at the service centre was attentive and I felt she was looking after my booking.

C. S.

Mr Nick Stacey was incredibly helpful in my search for a particular V40 model. Professional and knowledgeable.

M. B.

Outstanding service from Andre at Waylands, great advice and communication throughout with a new car purchase and went the extra mile helping us with a handover that worked for us!

S. A.

Wonderful... Gareth Potter in sales is extremely helpful and a joy to deal with! A great experience from start to finish.

r. h.

Louise benn from waylands MG in Oxford is fantastic at her job and goes above and beyond to make sure her customers are happy with everything before they leave the dealership I highly recommend using this dealership it’s one of the best I will deffo be going back there next time we need a new car thank you louise for all your hard work it’s greatly appreciated thanks

N. M. M. C.

I had the pleasure of dealing with Oliver , I found him extremely professional and went out of his way to deliver the car that I purchased . See you again Oliver . Neil Mc Mullen

D. L.

Just bought a used Volvo from Waylands. Great service and support from Gareth (Sales and my main contact), Sam (Transaction), Christian (Reception) and Peter (Manager). Sensed the team was all working hard together to support both myself and each other through the process. Total transparency about the whole process and took time to run through the options. Went the extra mile to get the vehicle I wanted in from Bristol for me to see and test drive. No pressure sales and client service at the forefront. Some extra special touches such as when everything completed the Manager came out to personally check I was happy with everything. Impressive - well done!

A. b.

Fantastic service from Volvo today, couldn’t have asked for better, especially grateful to Phil who brought my car back for me 😊

C. F.

Truly wonderful experience purchasing my new car with Waylands Volvo Oxford. If you are in the market for a new Volvo, and in the area I can't recommend any other dealership. It took Megan Stone less than 48 hours from finding my new car to taking delivery, truly exceptional service. Everyone is friendly and welcoming, honest and open making the process of part exchanging my old car to purchasing my new one the easiest I have ever experienced. Will certainly be returning in the future!

I. S.

Gareth was fantastic, a great experience from the moment we enquired about a car! And we bought one!

D. R.

We have had a great experience with the purchase of our first Volvo. Great communication and information was given from Megan. Cannot praise her enough she has made the experience delightful. 10/10.

D. G.

Collected my first new Volvo from Waylands at Oxford today having previously purchased three used cars. As usual the service and attention was excellent, in particular Rob Childs was very attentive and Sam in transactions was very helpful. I have no hesitation in recommending this sales team

F. G.

From start to finish Andre Depit and all of the team at Oxford have been brilliant. Their service has been amazing and they have answered any questions or queries that I had/have regarding the vehicle(s) I have purchased. I would definitely recommend them.

C. H.

I wanted to test the Volvo XC40 Electric. It was very easy to book the test drive online and I received a call back straight away to confirm it and ask if I had any questions. When we arrived for the test drive the process was very smooth and we were well looked after by Oliver. Oliver explained the key functions of the car and what I would need to know to go out on the road and made sure all my questions were answered. All in all a very smooth process.

A. B.

Great service from the team at Waylands Volvo. The guys Natalie and Gareth helped us through our digital enquiry through to fitting car seats in the show room. I would highly recommend their team and service and were looking forward to putting the miles on our XC90

H. G.

We were served by Andre, looking to buy a car from Volvo for the first time. We immediately felt very welcome and not pushed into making any decisions. He was very informative and helped us find the right car for us. Would definitely recommend this garage and Andre in particular to anyone looking to buy a Volvo!

B. S. A.

Andre was the most outstanding car salesmen I've ever had the pleasure of dealing with.

D. B.

Waylands Volvo saved our French road trip when our XC60 stopped responding to the accelerator the afternoon before we were due to leave. Using Volvo On Call supported by Waylands (Emma) the car was recovered, taken to Waylands and prioritised into the workshop where the issue resolved and a full vehicle inspection carried out... and all covered under warranty too. We left for our road trip an hour early!

K. C.

We’re absolutely delighted with our new vehicle. A huge thank you to Megan Stone who went above and beyond to help us in the most professional, efficient, and personable manner.

B. J.

I have just had a very good experience having my car serviced at Waylands Oxford. Carolyn, the service receptionist was most helpful, pleasant and cheerful. I would certainly recommend this garage for a Volvo service.

L. O.

We have been looking at hybrid cars and came to this Volvo dealership. Andre Depit was very attentive and knowledgeable - someone you would want to deal with. Highly recommended 👍

m. s.

We have had a great experience with the purchase of our first Volvo XC90 Great communication and information was given from Ander Depit Total transparency about the whole process and took time to run through the options. Went the extra mile to get the vehicle I wanted in from Local for me to see and test drive but it was great experience.Thank you very much Ander Depit 10/10

T. S. E.

Excellent service by Harry in collecting and returning my car. Always a pleasure to see.

S. P.

Assisted again by Gary Humphreys. Helpful as ever and took the time to carefully explain details of my appointment. No jargon, friendly throughout, pleasure to work with.

C. M.

Rear wiper assembly needed for XC40 - ordered next day delivery and fitted by Sarb. First class customer service.

A. D.

Great service and help. I received a lot of help from Andre in ordering a new car quickly. It made it👍👍👍👍. I highly recommend Volvo Waylands.

F. C.

We purchased a used Volvo this month and we received excellent service and felt very well looked after by Andre the sales representative throughout the entire process. Thank you very much for all your help and assistance!

A. M.

Fitted us in at short notice (We were five miles away with an XC90 in limp mode) for an essential repair while we were heading for the ferry to France. Staff were charming with our small, boisterous boys. Special mention to the super efficient Hannah. Avoided our holiday being wrecked. Random photo from the showroom. Thank you!

N. B.

Carolyn (office) and Phil (driver) were both very supportive and helped as much as they could during a tricky time. Thank you both.

C. G.

Great customer service and thrilled with my XC40, wonderful drive and easy part ex process for my previous car.

D. L.

Harry the pickup driver and Emma the administrator are both brilliant. Very happy with service received.

A. B.

Great service, Harry and Gary were very friendly and kept me updated when collecting and returning my car

G. l.

Really impressive service Steve Hayden, bought and received car on the same day. Couldn’t have done more, highly recommended

H. B.

Great service at Waylands Oxford. My XC90 had a stop start fault. They collected the car and returned it in good time. The driver was nice and knowledgeable. Special mention to Matthew Foley who put up with my back and forth with the booking!

S. C.

Fantastic service, excellent dealership where everyone I’ve met is extremely friendly & helpful Andre Depit from Waylands Oxford kept me fully informed through the whole process. Unfortunately due to things that where out of anyones hands my car was considerably delayed due to the shortage of microchips, however Andre provided me fortnightly updates on the delivered date. When my car did arrive Andre took his time to show me how everything worked & during the handover the dealership manager came & introduced himself & thanked me for choosing to get my car from them! All in all fantastic service from start to finish!

V. B.

I can't fault the service I received from Gareth Potter. From my initial enquiry to the car purchase Gareth provided me with all the information and more that I required and managed to find me the perfect car based on my fairly specific requirements. A first class service and a fantastic product, would highly recommend.

K. W.

Really good service. Thanks Phil. My car looks great.

S. Y.

Fabulous service recommend! Harry did a wonderful job! Thank you

A. w.

What an experience. Brought 2 cars off them and will be coming back for more in the future. Gareth and Sam were exceptional and couldn't have helped my wife and myself anymore. If there were more stars available then I would have put it. 5* rating!

A. H.

Recently purchased a new Volvo from the Waylands Volvo Oxford dealership. Overall experience from initial enquiries to telephone discussions and test drives was fantastic. The Sales Consultant Andre Depit was faultless in his role providing us with help and guidance throughout the process. Great deal too - thank you!

G. M.

Phill the driver collected and delivered car. Alls well Carolyn dealt very efficiently with all the updates. Very pleased

M. P.

The service was excellent and my car was picked up from home, serviced and returned by Arry & Phil

H. H.

I came to Waylands with a small problem on my S90 (purchased elsewhere) and the staff was extremely helpfull. Especially thanks to Emma, service manager, who arrange for the problem to be solved quickly and her professional attitude was second to none. Thank you Volvo, THANK YOU EMMA.

C. L.

First class throughout sales process for new XC60. Showroom roomy and smart. Welcomed professionally each visit. Thoroughly looked after by Gareth who explained everything in great detail. Non pushy process. Thoroughly recommended.

G. R.

Cant fault the service received from Gareth and Sam at the Oxford Volvo garage. Bought a new Volvo, had a quick turnaround and was an easy and stress-free process. Would definitely recommend

S. D.

Purchasing my new Vovlo S60 with Waylands Volvo Oxford was a fantastic experience. I live a distance from the garage so was really dependent on the sales rep Rob been honest and up front with me in regards to the vehicles condition, any marks etc... so i didn't waste my time travelling. I can honestly say, i would let Rob nip out and choose my next car for me. From start to finish Rob and Sam couldn't do enough for me, they both helped me in the process and made it a smooth transaction. I am sure our new born will appreciate the extra leg room!! :) THANK YOU to all the team at Waylands Volvo Oxford, see you again soon... not too soon. Sam.

M. W.

I'd recommend Waylands Oxford. All in all a good experience although there were a few teething problems regarding finance on handover, it was dealt with, as there had been a miscommunication regarding amounts being put on a card. Only thing on my arrival, was that lots of people were stood around talking. I was attended to after a couple of minutes and then offered a drink as I had driven 2 hours to collect our new car. The site was clean and tidy with great scandi seating areas. Our new car is fantastic and as described and we love it, the only downside is that it had no screen wash in the bottle which I thought was an MOT failure?, very little ad blue which I thought would have been topped up and the glove box hadn't been cleaned out of food crumbs but I hadn't noticed this until I got home. Rob Childs was good to deal with, knowledgeable and not pushy. He also offered us fuel to get us back home which was very generous. Rob dealt with the handover really well, explained clearly about the features of the new car so 10/10 for him. Hopefully the promise of a gift in the post arrives. Thank you to all involved in helping us to purchase a superb car.

H. H.

Thank you Carolyn and Harry! Good job on the service and great to have the car picked up and delivered back same day

J. B.

Usual Excellent Service from Carolyn and Vicky, v. good valeting as well, and impeccable delivery service from Phil - thanks everyone!

B. S.

Super service, purchased a car within an hour and picked it up 2 days later! Lovely friendly team with a great service. Happy to be a happy customer.

A. C.

Had a brilliant experience buying our car from here. Andre was very helpful and it went very smoothly and easily. Wonderful service

N. S.

Second purchase from Waylands, excellent service - Andre was great at organising everything from start to finish - good honest chap to deal with. Highly Recommend.

K. W.

It's been a long wait but Andre has been fantastic with keeping me up too date with the process of my new car. This guy is a credit too ur company.

B. Y.

Excellent from the team and Caroline, a joy working with Harry who picked up and dropped off the car. Thanks

B. H.

Special thanks to Harry, driver and Emma Se4vice. Great service. Many thanks

E. E.

Harry did a great job collecting and delivering the car back after our regular service.

R.

Good service, great turn around time, Andre was very easy to deal with. This is my forth car from Volvo and as I said before the service gets better and better.

M. d. F.

Friendly speedy initial service. Looking forward to buying my Volvo there soon.

M. R.

We were extremely impressed by the straightforward, honest and informed approach of Megan Stone.

C. A.

Carolyn and Eddie dealt with me today friendly and effiently, very impressed can't be happier !! Thank you

p. t.

Andres service from day one was first class. Thank you

M. B.

I have just purchased a stunning XC60 from Waylands and can’t rate the whole experience from start to finish high enough! Really impressed with the level of service, and efficiency in dealing with all my queries and in providing the necessary reassurance but without any pushing. Steve was excellent, very friendly and patient. Would highly recommend and will be sure to return in the future! Thank you!

P. T.

Excellent and friendly service from Waylands. Particularly Vicky and Phil who kept us to date with the progress of the work.

K. C.

Great service as always. Cheerful and friendly! Thanks Phil, Arry and Matt.

S. F.

Excellent valeting service. Phil collected and delivered car- very helpful.

R. &. H. A.

Getting our Volvo serviced a few weeks ago and its MOT carried out recently, we were really impressed with the service we received from Gary and the team. In particular, Gary was very patient and definitely 'went the extra mile' to help us prepare for a trip to Europe. Thank you!

E. P.

Hello everyone. I have purchased an s90 volvo this week. The car is amazing and drive smooth. I would like to thank Mr Andre for his service and his recommendation related to the car and all the informations given by him. I wanted initially to buy a car from another place but I am happy that Mr. Andre and I came to an agreement. The fact that I appreciated a lot is that, he wasn't persistent in selling the car like usual sellers. This made me by the car. Thank you Andre and thank you Volvo waylands for such a beautiful car. Will definitely recomand!!!

P. D.

Gareth was very helpful and made the buying of a new car easy and pleasant.

A. V.

Excellent service by Andre Depit and the Volvo Waylands team. Communication was brilliant and took a lot of care to explain the full process.

C. C.

Gareth has been great from start to finish. Very helpful and straightforward; all done in one visit and phone call.

D. M.

Just got my S90 today! What a beauty! Thanks Steven, you have been amazing all through, going above and beyond in these difficult times. Thanks for all you have done. There was no waste of time and the team was honest about everything giving me the best deal. I have been to lot of dealers, however Steven from Waylands was quick to respond and always on the customer side. There is a reason why they are the best dealers around!! Cheers guys!

A. K.

I'd recommend Waylands Oxford because of the very pleasant sales assistant Steve. He was very professional and helpful. I know that if I have an issue or a question he would be only to happy to help. The car I bought had been immaculately presented and it continues to put a smile on my face every time I drive it.

C. N.

Have just had my new car from Volvo Wayland, Andre Petit has been amazing delivering and throughout all of the experience, thank you so much!

N. G.

Great service. Collected and delivered by Phil. I wish that we’d gone to you before.

S. G.

Great friendly service from start to finish from Andre. Nothing too much trouble. Cannot fault level of service @ Waylands Volvo Cumnor

E. H.

Fabulous service! Harry and Carolyn were great. Thank you.

G. R.

From the point of view of dealing with the service department, my experience was top drawer. The staff were all attentive and cheerful, which stands out amongst many other dealers who often leave customers wandering around without a greeting. This demonstrates to me that they value customers and possibly even enjoy working with them! I’m confident that the correct work was done on my car as they answered all of my questions with a full understanding of my concerns. The waiting area is pleasant too. I’d have no hesitation so far in going back to Waylands to have work done.

A. G.

We purchased a used Volvo from Waylands this week and cannot praise the customer service enough. Andy was so welcoming, supported us all the way through the purchase and just made things easy. The car was delivered today beautifully polished and we are so pleased. Many thanks.

n. c.

Bought an S60 from Rob in May 21, good service, prompt responses to queries and overall a very easy process. Ollie that delivered our car to Lancashire was also very professional and courteous. I'd use Waylands again.

R. G.

Honestly. Louise Benn could not have been more helpful, informative and professional. Louise really knows her product. I’m so happy she found the right car for me, suitable for my lifestyle. I love my new MG Trophy!!!

C. B.

Vikki was great, quick and efficient. Care by Volvo on the other hand…..perhaps slightly misnamed

A. C.

Very professional approach to handling my requirements regarding purchase of a used Volvo car

T. M.

Hats off to Gary and Phil for their excellent service! Staff are always helpful, and the recent redevelopment has made the space really comfortable. Great tea and coffee!

E. C.

Volvo salesman Andre Depit Oxford, he is very good salesman old school I would say for a young person, he made us feel very welcome good sense of humour, he helped us all though the process, cannot fault the guy,

B. W.

Excellent service from start to finish. I found the team friendly, proactive and knowledgeable and was thrilled with the service from start to finish. We found exactly the car we wanted and despite COVID restrictions we were able to experience the car with a video and deal with all the details remotely. If only it was this easy to buy a car every time.

m. l.

Professional easy simple service. The collection driver was most helpful and very helpful

M. W.

Phil was great - and Vicky kept me in touch every step of the way!

J. S.

Waylands Oxford - The service received from Gareth has made me confident to return.

S. P.

Megan was very attentive to what we wanted with a new electric car

H. C.

Harry and cariline did an amazing job. Everything was done professionally

d. s.

Having tried to find an XC90 for a few weeks, I eventually found the one I wanted at a dealer locally. Unfortunately, their service wasn’t brilliant, so the search continued. I subsequently found a superior vehicle with Waylands at a really competitive price, so gave them a call. I was put through to Rob Childs, who is clearly passionate about his job and gave me confidence in the dealership. I was honest about the price I wanted to pay and he couldn’t have tried harder to get sort it out for me. Needless to say, within two hours I had agreed a price and paid a deposit, all without seeing the vehicle. Rob then managed to get the vehicle serviced and ready for collection in under 36 hours, which was great! He did offer to have it delivered too, but I fancied picking it up. On collection he took the time to go through the vehicle in intricate detail, making sure I was completely happy prior to leaving. All things considered, this was a great experience. I can’t recommend Rob and Waylands enough.

J. d.

I have recently acquired a new Volvo XC40 from Wayland's Oxford on Motability. Their service and assistance was courteous and excellent from start to finish. Their Sales Executive Andy Pennie made the whole experience easy so easy and that is very important when you are disabled. They have done everything he said they would and kept me informed at every stage. Thank you for your help and I would recommend them and the Volvo XC40 to anyone, especially Motability customers.

D. S.

Always had a first class experience with these guys. Lovely showroom and waiting area. Quality coffee and snacks and reasonably priced for a main dealership. More than happy to let them service my Volvo.

D. S.

We were very happy with our experience at Waylands Volvo. Andy was professional, knowledgeable, and patient with us whilst we demonstrated several vehicles and considered our options. Really pleased with our new car. The coffee and cake are pretty decent too!

R. H.

I'd suggest Waylands Oxford to a friend because there is a good choice of cars which are kept clean and tidy ready for a rest drive. Very friendly service with no pressure. We dealt with Antony from start to finish, very friendly, easy to talk to and to deal with from start to finish. Quality car found , test driven and brought straight away. Paperwork done quickly and acquired a few days later. Perfect all the way through the process.

H. H.

Everyone here is always so helpful, but special mention must go to Andy Pennie, who guided me through the purchase of my new XC40 PHEV which I collected today. The handover was excellent, considering the current circumstances. I have been a Volvo owner for many years and have no hesitation in recommending Waylands Oxford for car purchase, servicing, parts etc.

J. W.

Very helpful staff, and the social distancing and hygiene is being well managed. It felt safe. Adam was very helpful and attentive, accommodating any requests I had, and making the process slick, quick and easy. It's not my local dealer, but I'd make the trip back there again. It felt like nothing was too much trouble.

J. Z.

Just bought my Volvo S60 from Waylands last Friday. Thanks you to Andy for your patient explanation and courteousness during my purchase. Just had my first commuting driving on M40 this morning and I am really pleased with the car. 17/03/2021 - just had my S60's first MOT today. It was a very pleasant experience and want to say a big thank you to the service manager Gary!

M. A.

Excellent sales service provided at Waylands Oxford by Andre. Volvo and Waylands have an excellent customer focused team at Oxford.

M. T.

I have just Purchased a Volvo through Waylands Oxford Cumnor Hill. Charlie Ottaway sales executive handled the sale for me and made the whole experience so easy and pleasurable all the way through. I would thoroughly recommend Charlie and the Waylands delership team who all made the sales easy and hassle free start to finish thank you all . Thanks again Charlie and the team waylands .

S. B.

The experience at Waylands Oxford was great. Andy Pennie did a great job of explaining the different options available in terms of models and finance. He was also very patient as I considered the different trims and stock that they had available at Waylands. I'd definitely go there first for my next Volvo.

J. P.

We received an excellent service from Waylands Oxford from initial enquiry to delivery of vehicle. All communication (with Andy) was excellent, efficient, relevant and helpful. We are delighted with our car and would recommend using them.

P. C.

(Free) Volvo Assist took 28 hours to deliver car, not Waylands fault. The team at Waylands were superb, looked after the car well and replaced blown out tyre with our specified ones. Really recommend their services.

S. K.

Had a very pleasant experience dealing with Waylands Volvo. Our sales representative was Antony who was very prompt, helpful and excellent to deal with. Highly recommend them and was glad to do business with them.

R. W.

Just purchased my XC60 through Waylands Oxford. Great service from Andy throughout the process. For me, what took it from a good to great was the little extras - like collecting me from work to take delivery of the car and arranging for the installation of a protective steel grille (aka dog guard!) before I collected the vehicle. Really great!

M. H.

Got my new MG3 they were very knowledgeable

A. O.

From our first experience with Antony and the team back in August they've all been exceptionally helpful and efficient. We took delivery of an XC40 in December and from the moment of order through to delivery we were kept up to date with what was happening, delivery was on time, even with the Covid induced delays, and I can't recommend Waylands Oxford highly enough.

p. h.

Very efficient service Collected and delivered on time by Harry

J. E.

I have just taken delivery of my new Volvo Waylands oxford Andre Depit could not be mor helpful and kept me informed every step of the way Thanks Andre

m.

Absolutely amazing customer service ! I had my Volvo serviced and it was actually a pleasant experience ! The staff were fantastic ! I also dealt with Mr. Hitchman in the sales department and I cannot say enough good things about the department. He was helpful, professional, pleasant and accommodating. The epitome of excellence !

M. O.

I had a problem with my c70 cabriolet with my brake light switch which was difficult to get out and brake lights where continuously on and needed replacing which I had a spare in my possesion matt at the service desk tried really hard to assist me with this trying to fit me in the car was needed to get to work so couldn't leave it he spent time with the mechanic to see if they could do something but were very busy .I would use here another time if I require help again and if I had loads of money one day buy a new volvo.the environment was really good with many other staff checking I was being looked after I changed a newer car for this volvo as I wanted something more classic thanks again

R. A.

I had the pleasure of dealing with Adam Humphreys, and having had a previous car with Honda, I can say that both Adam, and Volvo Waylands are on a complete end of the spectrum to the likes of Honda and their competitors. It was also a very nice gesture of the Sales Manager coming over to introduce himself to me and thanking me for my purchase, again, a little token of thanks that goes a long way which makes them stand out from their competitors. Thanks Waylands Oxford - a very happy customer

R. C.

I never thought I would say this about a dealership service but what a fantastic experience we had. Our car was having some engine issues our regular shop was struggling to pinpoint. We brought it to the dealer after spending a bit of money on guesswork basically. Maybe the previous work had helped/ maybe not - but the engine issues the other shop couldn't get a handle on were quickly diagnosed by the Waylands service team, parts ordered in, and work done within 24 hours. I received regular updates, advice on some other questions, and amazingly a video from the service technician giving a walk through of the overall status of our car (nothing further needed).... The staff was friendly, responsive to our needs, and all work was done as stated. Our Volvo is now purring like a kitten, and we will be using Wayland's Oxford for all of our service needs going forward.

A. S.

So impressed! I needed to take my car to a main dealer because of a technical fault that my normal garage wouldn't deal with. I was concerned about the price I would be charged...they fixed these fault quickly and charged me a lot less than i feared and even about half the price of the estimate!! In addition the staff were friendly and efficient (and I nearly bought a new car). Thank you, I will certainly be back

S. K.

Gareth has been really great throughout the process- professional and helpful. Thank you!

J. B.

Awesome service. BIG SHOUT OUT to Paul and Karl.Thank you both so much for making the XC60 purchase possible for my new CEO. From my initial visit to the dealership to springing the finance challenge at last minute onto them they pulled out ALL the stops to make it happen with only 2 hours to spare. You guys made me look good to my new boss on day 1 in the UK. I was so lucky to have come across two great like-minded guys who were prepared to go the extra mile. Thank you so much.

H. W.

Andre and Gareth have been really helpful polite and professional, Sam as well.

J. B.

Excellent service, courtesy and endless patience from David Taylor with added Humour. Complete reassurance that waylands staff and after sales manager continue with the confidence I've had since my first Volvo in 1982. Highly recommended.

J. P.

Excellent service and communication, thumbs up to Gareth and Harry

J. M.

Vicky provided a great level of service. Thanks!

L. S.

Your representative Gareth Potter was very friendly and very Professional.

J. M.

Good selection of low mileage young cars to look around. Staff were friendly but unfortunately despite waiting around twice for 30 minutes, each time no one was able to see us or offer advice about the cars. The receptionist was very apologetic and helped as much as she could by showing us the cars and offering times to come back to speak to other people.

A. S.

Normally buying a car is a traumatic experience for me, but things could not have been better for me this week. Dave Taylor went above and beyond to provide me with the car I wanted with the right spec for the right price. Excellent service and looking forward to a good relationship with the garage.

i. c.

I have just bought my sixth Volvo, a new XC40 Hybrid. Rob at Waylands Oxford was fantastic in sourcing the car quickly and keeping in regular contact throughout the process. I would recommend Waylands and Rob to anyone thinking about buying a Volvo.

Z. P.

I highly recommend waylands, I just bought a new xc60. I dealt with Rob childs who was fantastic from start to finish. He Went above and below and delivered an absolutely beautiful car in perfect condition. Thank you.

k. C.

Sales Mr Nick had best service for you

A. W.

I bought a V90 yesterday from this dealer and I must say that I would highly recommend them, Really nice environment (showroom), good deal, and most of all it was really easy to discuss matters with their sales person (Antony Riseley) who was clearly knowledgeable, just a good guy to talk to and negotiate with. Very easy and un-stressful process, thanks.

H. C.

Lovley friendly staff great choice of cars to.

J. B.

I am really delighted with my new XC 40. It's smooth drive, safety features and overall design make it an ideal family car. Thank you to Rob for your efficiency and courteousness during our purchase. I just can't believe it has taken me this long to discover Volvo.

E. H.

Carolyn was amazing! Thank you so much for the help.

L.

Enjoyed the experience of exchanging my current Volvo C30 for a 'new to me' 10 month old upgrade to V60. It is my 3rd Volvo and very happy with it and the helpful Sales team. Thank you Antony and hope all is going well with you in these uncertain times.

M. M.

Found, arranged and collected our brand new XC90 Momentum Pro 2019 B5 from Waylands Oxford today. An incredible service and a fantastic car. Thank you to the team there and specifically to Rob who took care of us and made the whole thing a great experience. If you're after a Volvo, head to Waylands On Oxford!

T. C.

Waylands at Oxford offers the best ever service I have ever experienced from a car dealership. I have been driving Mercedes and Bmws for over 15 years and I have never experienced such fantastic service. The receptionist offered me drinks and tea so frequently during the first service of my car. Believe me, I thought I was in a Michelin star restaurant. The service staff was very knowledgable and polite. Volvo is lucky to have a dealership as good as this one in Oxford. Thank you all at Waylands.

b. c.

This week myself and my wife visited Volvo in Oxford. The service I was given from the sales team and finance side we outstanding. The staff are kind and friendly so we will be going to purchase a Volvo in Jan 2020 for sure. Thanks

L. L.

I went to Waylands Volvo Oxford after a enquiry about a new car that I’m currently interested in buying. The advisor was very polite and made a effort to find a suitable deal for my needs. The only problem I had here is that I never got the answer to that. I’ve been offered a used or a pre-registered car(which is kind of a new car!) and never had a quote for the specification that I’ve requested. At the end we left with a pricey quote, when compared to other dealerships that can offer the car that I want on a reasonable price and with good discounts as well. In spite of that, I’m rating this dealership with a positive review given the fact that we were attended very politely, been offered a test drive on a similar car that we are interested in buying. Even got a phone call from the manager asking me if there was anything else that they could do to help us on the best deal possible.

N. B.

Steven went above and beyond to sort quick delivery of my approved used Volvo while I had to isolate, pleasant service and lovely car.

P. S.

Changing cars isn't something we enjoy doing, but Dave Taylor's knowledge, ability to understand what we cared about, and good humour made this as smooth and as painless as it could be. His help with an orientation drive means we don't have to spend miserable hours trying to understand the book. Many thanks.

P. P.

Really good experience here with Rob Childs! a very competitive offer from the start without the need to haggle having compared it to other offers and research i had done, not local to me either but will certainly consider them when i change my car next. Thanks

A. H.

Been very helpful with our car issues

B. S.

Great salesman, very polite and helpful

A.

Had car fixed up. They did a good job. Jon Hale, Service Manager, in particular did a commendable job communicating with me and navigating some earlier miscommunication. As long as he is there, I recommend Johnsons Volvo.

F. C.

I had a great experience at Waylands Oxford because we got a really good deal on a 2019 XC90 plug-in hybrid, as it just happened to be an event weekend when we went there on spec. In fact we hadn't actually gone there to buy a car - just to see what was around on the market. The Sales Executive, Rob Childs, was really helpful and knowledgable and showed us the various features on a couple of cars of interest, without pushing us to buy; but before we left we decided to go ahead and take the plunge, including a good trade-in on our Mitsubish Outlander PHEV saving us the hassle of a private sale. The handover was quick and easy and once we've read through the 718 pages of the manual, we'll know exactly what the car can do and how to manage it! I used to have an S60 R, which I loved but the XC90 is even better.

V. J.

My wife and I had would like to thank Oliver Barton. Who when we turned up unannounced assisted us in every way . He Provided us with first class assistance not only on our visit, but going above and beyond with answering any questions and queries on our correspondence . Anyone looking to purchase a Volvo I would highly recommend you visit here first . Thank you Mr & Mrs Gibson

O. M.

Harry & Carolyn were fantastic. Thank you.

G. H.

Visited the new Waylands Volvo dealer at cumnor. Most say a vast improvement over the previous Volvo dealer in the area. Dealt with a very helpful chap called Dave who made me feel most welcome and answered all my queries regarding my new Volvo purchase. Will be back come service time!

K. L.

Excellent service. I bought a used car remotely and they delivered. The car is fantastic and the sales person was very helpful. Many thanks.

T. B.

Harry was great picking up the car

A. D.

Friendly service, and a great place to wait and work

K. M.

Antony Riseley was absolutely fantastic, he was very understanding. Best service I have received in a very long time, Waylands as a group was very good as well, as the whole team thanked me for my business.

A. F.

Very professional and friendly service. Delighted with Volvo bought and the clear and efficient sales process.

N. D.

V40 MY13 - I will start by saying that the customer service afforded to me by Johnsons Volvo Oxford was impeccable. Car collected at stated time, MOT, Serviced and Air conditioning re-gassed plus cleaned inside and out and delivered back at stated time. This is an exceptional level of customer services and where I have found in the past many other dealerships come up short. Well done Johnsons. 10/10. Couldn’t praise them higher.

R. C.

Ordered a dog guard with Bradley on the phone, he gave me all the information I needed and even offered to email a read up sheet with I thought was excellent. I later rang back and placed the ordered which I was told would be in next day and it was I even got a phone call to notify myself that part had arrived.

M. A.

Andre was very thorough on the day of collection for my new car.

E. W.

Harry and carolyn were excellent and so efficient

r. n.

My experience was totally positive. I had a Sat Nav issue. Arrived 2 hours earlier than my booking slot. They managed to fit me in almost straight away and solved the problem within 45 minutes - telephoning me in town to advise me. Admittedly it wasn't a mechanical problem and I was seen by a manager which undoubtedly oiled the process - but in view of earlier negative comments they have earned a plus from me.

C. W.

I have owned Volvos for over 20 years and have never had any parts issues when Dealing with Bradley. he has always been keen and very helpful to resolve any issues or enquires I have had. thank you for all your help.

S. S. W.

I would like to commend Andre Depit. His tenacity and professional, proactive yet not pushy sales approach made me really want to buy from Andre. He was a real pleasure to deal with.

S. E.

Great job by the Andre and the team, simple straightforward and well organised.

G. S.

I have owned Volvo's for over 30 years, mosts recent a V60, I woul dlike to thank the spare parts team (Bradley) for all his help and patience in finding the right parts to fit the space saver wheel+kit to my car. Thank you Bradley you were a great help.

C. P.

Excellent service from Gareth and the team!

E. D.

I am sure Waylands has a broad variety of customers from millionaires to ordinary people. My experience has been to be treated as a millionaire even though I’m not! Thank you Waylands for great customer service.

C. G.

Excellent company. Anthony was extremely helpful and made the buying process simple and straightforward. Communication throughout was excellent and other staff members were also helpful when needed.

C. A.

Came in on Saturday to buy some parts and gain some knowledge on a issue I had with my Volvo and came out with the parts I needed and the knowledge I requested. Excellent service and I will defiantly be coming back thank you Bradley and team

b. g.

Had an issue with my windscreen not being properly attached any longer, and water coming in from the top when raining. Car was out of warranty but they corrected the issue (goodwill) :) However they never seem to have courtesy cars available...

P. H.

Very nice friendly and helpful staff

M.

Outstanding service through from initial test drive to final collection of new car. Andy Pennie was immensely helpful. Overall, very impressive.

R. T.

I have bought my last two cars from Johnsons. The sales team have been very knowledgeable about there product, and the service department ultra efficient. I will certainly consider them again when I next change my car.

M. P.

I was happy with the service at Waylands Oxford because, in the difficult circumstances presented by Covid, Rob Childs was thoroughly pleasant and professional and made the whole transaction easy and a pleasure.

A. F.

In these difficult times that we are in our MOT and Service was dealt with swiftly and competently. We were spaced out comfortably and looked after very well, thank you for making us feel at ease

H. E.

Asked Waylands to order several children's car seats for us to try in an XC90. Very helpful service from great staff.

L. W.

Just taken delivery of an XC40. The whole exercise went very smoothly thanks to Andy . I am very pleased with the service received and of course with the car.

C. R.

Great Harry was a gentleman and helpfull

C. A.

I have had my car serviced here for the last 10 years and due to the exemplary service I have received I recently purchased a new V40. The service department are always looking to go that extra yard to ensure that the highest of standards are met. I can not recommend highly enouugh

m. l.

Picked New Car up no Problems. all went well. Good Service as always.

M. S.

Really good people to deal with. Excellent communication and sorted out an issue in a very professional manner. Would definitely recommend.

P. F.

Outstanding service by Andre, all round a pleasant experience!

A. D.

Overall, my experience in my 1st time using Waylands Volvo to service my car was not good. I'm putting this down to teething issues with reopening. Overall communication needs to greatly improve.

C. H.

What a lovely showroom. Definitely much nicer than any showroom you will visit anywhere in Oxford. They also have the best cake!

J. C.

Great new cars, nice people. Good prices.

B. w.

I had to get a replacement bulb for my V70 I was greeted by a lovely lady on reception and was doubt with by a young lad in parts who was very helpful and friendly I would defiantly use again.

D. N.

as usually great service, quick and professional.....so far just good experoience with them....once I just popped in with my volbo as there was a clutch paddle noise which I was worry about ...and they kindly inspected and sorted it for free with some lubricant

c. b.

Fabulous service - thank you, Dave! Made the process of buying our car very straightforward and pleasant! Oh and we love the car!

S. M.

Rob and the staff at wayland are very helpful and put them self out to get things sorted Lovely new show room and a happy atmosphere Great cars and worth a visit if you're looking change

N. B.

Carolyn and the service team couldn’t do enough for you, highly recommend the team and service.

M. L.

Adam at Waylands provided an excellent service, friendly approach and has followed up post the car purchase to make sure that I have everything I need.

K. s.

Amazing service and very helpful staff. came in for some top up oil and was served very quickly and the parts man even put the oil in my car for. Top service

M. H.

Excellent service from Gareth Potter!

G. H.

Excellent service. Just popped in for a browse around and all staff very friendly and gave no pressure like some other garages.

p. r.

Fantastic service and the young girl on reception couldn't be more helpful or polite, she's wasted on reception, could do so much more, Pete, Thames Valley police

P. L.

This was an excellent service for a car idiot. Very patient advice and aftercare from Dave Taylor. Very pleased with the car too.

M. K.

Lovely and experienced staff.

M. D.

Outstanding service in geat surroundings. For Volvo, Waylands is simply the best I've found.

D. H.

Great service polite and friendly staff in the MG part

P. E.

Very friendly staff, especially the parts guys Bradley and Trevor, very helpful when i phoned up or called , they know there volvos inside out .

I. A.

Andre Depit was fantastic! Thanks!

B. S.

Fantastic service. Response to my email enquiry was within the hour and gave me detailed answers to my enquiry. great service. Thank you Bradley.

N. W.

Helpful service department staff, went in to get a fault sorted ended up buying a car, very helpful sales staff as well

J. M.

Friendly and efficient staff

G. C.

Brilliant service .. thank you Gareth

c. s.

Great service from receptionist, to the mechanical side of things. They also lay on refreshments, which is a nice touch.

R. B.

Fantastic new V60 purchased, nice people. All sanitised and simple.

j. s.

Garage with out of hours drop off perfect

D. J.

I went in just to buy some Life paint from the Volvo dealer, and the staff were helpful and friendly.

T. D.

Very good, Andy was very helpful and no doubt we will be in contact soon.

T. T. F.

Lovely dealership however it would be better if they found a bigger place such as the motor park in kidlington

P. B.

Great customer service and very good technical knowledge from Bradley, very great potential for manager.

C. K.

Friendly staff and clean showroom

:. :.

William Wayland P.S.C. The Estates Agency Waylands Pinner endorses Volvo

C.

professional customer service, I am very satisfied. Recommend.

A. P.

Excellent customer service and a pleasure to buy a car from.

M. S.

Great staff - very helpful. Lovely new showroom

C. W.

There's a waiting room with a water cooler if you want to wait while your car is fixed or serviced.

n. m.

Always polite and efficient. Much better service than when they were based in Botley

P. B.

Excellent customer management and punctual in all that was agreed.

A. E.

Wow what a place!! Great service guys. Loving the V40

W. D.

The parts department are incredibly helpful, would highly recommend them!

F. T.

Excellent service very accommodating personel

R. M.

Took my volvo down to them on Friday - very helpful, although issue still a mystery. thank you.

H. H.

Nice showrooms, good knowledge of vehicle.

A. M.

New showroom, comfortable waiting area ,refreshments and snacks available

k. K.

Friendly helpful staff, clean showroom

A. W.

Really easy to deal with, especially Antony Riseley in Sales

D. G.

It's ok

F. A. Z.

Good customer service and and environment.

R. T.

Excellent. Friendly but in a professional manner.

J. C.

Megan ideal.

d. r.

It is very professional and efficient service

a. c.

great place to deal with

P. W.

Very professional staff and a lovely environment.

M. R.

Since moved to Waylands, service is excellent!

M. L.

Dealt with recall issues efficiently

B. S.

Very good, very professional service.

J. T.

Very helpful and friendly parts team

A. J.

Very friendly and very efficient thank you

S. K.

Good service and deals available

L. W.

Excellent service and really helpful staff

M. B. O.

Superb service, as always.

O. B.

Amazing people and great coffee

W. F.

Very helpful and polite service

J. C.

Great customer service

s. r.

Very helpful and friendly allways happy to help

T. M.

Helpful and friendly staff

M. t.

If you're in the market for a Volvo get on it

P. M. A.

Amazing service and friendly staff

H. S.

Great, friendly service

E. Q.

Efficient, professional service.

S. M.

Excellent cars and services

B. L.

EXELENT

A. C.

Absolute great service

B. P.

Excellent service, very nice people

K. T.

Yes good selection.

O. i.

A helpful and enjoyable experience

S. R.

Good service

D. B.

Excellent

A. C.

Ordered a new Volvo.

c. c.

Brilliant place

M. S.

Garage and Car Showroom.

A. J.

Courteous and efficient

N. M.

outstanding service

N. P.

Purchased a car from Waylands Volvo Oxford. I was extremely satisfied with the friendliness of the staff and the customer service. I was able to get myself a good deal and the follow up communications with the team after my purchase was brilliant too. The facilities were nice, every question I had was answered and I felt like a valuable customer. Thank you to Megan for my Volvo S90.

S. &. M. S.

Excellent service and superb collection and drop off from Phil

E. T.

Great customer service from Andre in facilitating buying our new car. Helped consider all options and kept us up to date with all that was going on! Never felt there was a question we couldn’t ask

S. i.

A very big thanks to Nick. He made our experience so enjoyable.

B. L.

Many thanks to Andre for his care and attention through the whole purchase.

D. J.

Thanks to Harry and Phil for safe pick up and delivery of my car.

E. S.

Fabulous and patient service. Made sure the process was seamless

A. A.

P. p.

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