Reviews of Ocean BMW Plymouth. (Car Dealer) in Plymouth (Devon).

Ocean BMW Plymouth

441 Reviews

253 Comments

Car dealer

BMW dealer

St Modwen House, Longbridge Rd, Longbridge, Plymouth PL6 8LD, United Kingdom

Description

Information of Ocean BMW Plymouth, Car dealer in Plymouth (Devon)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Ocean BMW Plymouth

Popular times

Sunday

Monday

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Friday

Reviews of Ocean BMW Plymouth

A. C.

Thankyou so much to Tayler Curno and Ocean BMW. Dealt with Tayler from the start when enquiring about an used BMW M140i. He was very helpful and gave me all the information I asked for including some photos and service history details. I paid a deposit and collected today having never seen the car in person....I live 100 miles away. Everyone at the Dealership was so friendly and it was a great experience. The car was very well prepared and in great condition and somehow I felt at ease the moment i walked in the door and spoke to the friendly staff. Well Done.....Outstanding! Highly recommended

r. m.

Outstanding display and showroom. Staff are not over powering and show great skills ref knowledge, they are Friendly end polite to everyone even when your just browsing. 20/10

J.

I recently visited the west country on a short break. During my stay I noticed an unusual humming noise coming from my car which I had purchased a few months ago from another BMW dealership. To my surprise the guys at Ocean BMW were able to fit me in to look at the car the very next day. They diagnosed the faulty wheel bearing and replaced it the next morning under warranty. They also carried out work that was required due to a safety recall on the EGR cooler. The service was excellent and efficient. Within two days of my BMW's problems starting they had rectified the faults and I was able to have a safe and pleasurable journey back home. Thanks to the team at Ocean BMW. Great communication and service.

N.

The very best car retailer I have ever dealt with, and I have dealt with a few. Been with this company for many years and only had one problem, which was sorted. Staff are just brilliant. Very professional, polite and a bunch of really nice people. I just love this company. Steve M

N. V.

Picked up a new Z4 yesterday after Ocean sorted me out with a fantastic deal on my old one. The whole process was brilliant from trade in, to new car ordering, build updates along the way, drop off and collection from a specialist detailer for paint protection (this is going above and beyond!), and eventually to hand over day. Everything went so smoothly. My special thanks to Ryan from new car sales, Andy, Jasmine and everyone else at Ocean. I’d also like to give a particular mention and my thanks to Mitchel and Toby from the Service team, who sorted out my service plan. Thank you. Thank you everyone at Ocean Plymouth - a brilliant experience.

E. C.

Richard did an excellent job of fixing my iDrive System and dealing with my very difficult warranty company. Richard worked very hard to help me receive a refund from the company and I can't thank him enough for everything. Would definitely recommend!

T. R.

Absolutely outstanding service from start to finish - Phillip and the rest of the team at Ocean were friendly and helpful throughout, work was booked in at a time and day to suit me, plus baby got a free wash and wax too 😀

J. W.

Had a browse of second hand cars to see if anything took my fancy and staff there are very friendly and helpful and went through some options with me.

D. S.

I can't say enough about the incredible service I received. Not only did they resolve the nightmare problems with my Z4 roof mechanism there charge was very reasonable but Mike was an absolute gent (keep a hold of him)

N. V.

Thank you to all at Ocean BMW Plymouth (especially Ryan from new car sales, and the business and sales management team), I have reached what I consider to be an excellent deal on my current 2019 G29 Z4 M40i, supplied by Ocean, against a new order of a similar spec car. From the moment I walked through the door, the whole experience was brilliant - from first contact at the little reception desk (lovely coffee by the way, thank you!), right through the trade in deal, and spec'ing of the new replacement, finance settling, to signing on the dotted line for the new car. Now to wait for delivery! A positive mention also for Toby and Mitchell in the service team - always friendly, and incredibly helpful. My current Z4 has been in to the service centre a couple of times over the last three years, for scheduled check ups/service - the service I receive is always second to none. A great team at Ocean, and a fantastic customer experience. Thank you.

A. W.

I had the pleasure of dealing with Chris in the bodyshop to repair some minor damage. He was excellent from start to finish, with regular updates on progress and a completion estimate. The work was faultless and Chris arranged a suitable loan car for the short time. Great service!

S.

Thanks to James Smith for remaining patient and just being available when needed. Very happy with the service and the brilliant 5 series touring which I have just bought. All very professional.

L. V.

Have been a motorrad customer at Ocean for years. The mechanics look after my bike with professionalism and pride and always cleaned. Workshop reception staff are the best I've ever dealt with having owned numerous bikes and many cars. Always a free hot drink and a good area to sit and wait or browse New and used machines or cars downtairs. Hope they can do me a good deal on my new bike later in the year.

M. W.

Clean, well stocked showroom, helpful staff, good selection of used stock

S. B.

A good place to look at and buy motorcycles from. Good selection, nice cafe, friendly staff, willing to go the extra mile to get work done on time.

K. K.

Very welcoming and friendly. Had some issues switching from current car to new due to required funds and they were really helpful of what options I had. Great handover when I got the car, can't fault and will see you again when I get my next one!

J. A.

Customer service is impeccable, special thank you to Tony Graham and Josh Hammond for the way they go the extra mile, thanks guys, we'll definitely be back!

G. F.

Excellent service from the friendly and professional BMW staff. For me, it really is a pleasure to visit them and their pricing is very good indeed (last visit was for a service) Thank you Ocean BMW. Oh, and a very good quality courtesy wash and vac meant my car came back gleaming!

S. B.

Excellent customer service. Friendly knowledgeable staff. Only advice I'd give if accessing via a motorbike be aware of turning left into the entrance it's a steep up hill on an adverse camber and can catch you out and you can drop you're pride an joy 👍👍

N. A.

The dealership is fine but I booked a Mini service but they didn't tell me that servicing is not at the Mini centre but at the BMW centre, which are very different locations. So I was late and that wasted 20 minutes. I had deliberately booked it for an hour and a half wait so I could then go on to get my kids for the weekend. I waited, and waited. After 2 hours I went up to see what was happening to be told it was already finished. The man was very apologetic but it was frustrating as I was late picking my children up. The actual service seems fine but it was only an oil change service.

C. E.

These guys got us in for work to be done on our car last minute. It was a massive job too. They were extremely helpful to us knowing we needed to tow our caravan back to Gloucester. They fitted us in and guaranteed the work to be done for us to drive away safely. Cannot recommend this site enough. Well done and thank you to you all

M.

I dealt with Chris Oakham for the purchase of my new bike. Absolutely brilliant experience, many phone calls to him and he dealt with every one of them, he called me back when he said he would, sent me emails detailing everything and made it very easy to purchase the bike despite being nearly 300 miles away. Very smooth experience throughout. I could not recommend more. Thank you and everyone at Ocean!

M. K.

After a very unpleasant experience with a Ducati dealer in Essex. Which I decided to opt out of purchase in the 14 day window. I saw a Yamaha MT 10 SP for sale on the BMW website. After an initial enquiry online I was contacted by Richard hill , He arranged a test ride and I decided to purchase. This was dealt with by Richard in a hassle free and professional manner with no problems at all. Everything completed online without fuss. It wasn't a BMW but I received the same service as would any other customer. Thanks to all at Ocean for a very pleasant experience.

K. “. B. B.

Ollie is awesome , quality service from a main dealer , we have bought many cars from ocean and would always recommend them . From the point of sale to after sales service , excellent . Ollie is always very attentive and professional

A. B.

First I would like to say thank you to Toby. I haven’t viewed the car before buying it and was promised it to be in good condition. Well let me say that it was better than new for a 9 year old car . The wheels where immaculate after refurbished and the interior is like new . It drives well and got good customer service . Once again thanks BMW !

P. L.

Good selection of new and used bikes. Friendly staff. Has a café for tea,coffee and light snacks.

R. T.

Very professional and helpful attitude from Ryan in sales.

N. P.

Many thanks to Mitch and the gang for sorting my E92 out with an oil service. In my experience these guys can’t do enough for their customers.. would recommend in a heart beat

D. B.

Product recall completed on my 3 series, fast efficient and a great hospitality whilst waiting. A free vehicle safety inspection completed too. Absolutely fantastic customer service, you definitely get what you pay for with a quality vehicle, especially when it comes to after sales service.

m. s.

i received brilliant customer service From Richard Hill in sales over the last couple of days. Very professional and courteous, knows his stuff !

D. B.

My second BMW purchase form Ocean Plymouth. Very well looked after again from Matthew Harry. Kept me informed from the purchase to the delivery. All my questions was answered with no hesitation. Very highly recommended team and dealer. Looking forward to my third purchase in the future.

R. W.

Very pleasant experience today, friendly staff, great service, and a free coffee! What more can you want? Parking was ok, a little busy, but overall a very easy drop off and pickup .

p. l.

Bought my new BMW series 3 last week from Ocean BMW. Very pleased with both the price of the car and the BMW sales executive Tayler Curno who made the whole process of buying the car very straightforward. I would definately recommend anyone interested in buying a BMW to check OCEAN out. Great service and friendly staff.

G. J.

Fantastic dearlership excellent service and treatment 10 out of 10

M. B.

What a gem of a dealership! Genuinely honest and personable advisors, they make the process so quick and easy. Mike was superb throughout, we enquired on Sunday and in the car on Saturday, no fuss, no pressure just an authentic attitude to meet our needs. Thank you Ocean Group.

M. G.

Good friendly service. Chris was very helpful and knowledgeable. Nothing was to much trouble.

S. N. K.

Accompanied a friend to purchase a car from these guys. The staff were amazing and super friendly, considering we drove from a long way away they offered us refreshments and looked after us. Safe to say we purchased the car and my friend is more than happy with it. Definitely worth the 4am start, would do it again.

J. C.

Very professional staff and so lovely. Had a little video of my car in the service area sent to me which was fantastic so they show you everything that’s going on as they are doing it. Wish more people did this. They fitted me in at short notice as I’m visiting my parents and a free wash and vac too!! I am so impressed with the level of customer service. I have dealt with a lot of garages all over the country and they could all learn a thing or two from this company. Thank you.

J. D.

Very good range of new and used machines. Nice cafe too.

A. C.

The main reason I ended up purchasing my R1250GS Adventure Rallye TE from Ocean BMW Motorrad Plymouth was the staff, everyone I come into contact with, whether it is one of the salespersons or the staff in the parts and service team. Everyone is friendly, polite & professional, even a couple of the mechanics I met too. 👍🏻👍🏻👍🏻

O. G.

Purchased my first car from Ocean BMW (although family members have been using Ocean for years). Service from Matthew Harry was excellent from start to finish - always kept me informed, always did what he said he would do and the car itself is exactly as described. Would definitely use again!

S. J.

Great main dealer. Sister took her car in for a bumper protector to be put on. Staff were very helpful and they even did a car health check, and washed her car. Very reasonable cost. Cannot fault the care and service she received.

D. P.

Some really decent people in this place, I think to be treated like any other normal person as I dropped in with shorts on and not suited and booted and to still be treated as an equal is fantastic, and with having a facial disfigurement and loss of hearing and to not be stared at as a freak just made my visit easy no stress and comfortable thank you

I. R.

Great service, lovely mug of tea and bacon sandwich.

R. C.

BMW Motorrad.... Enough said.... Those that are in the know do not need to read a review....

A. C.

Ok..my fault! I curbed the pristine alloys on our new second-hand BMW. I needed touch-up paint but not sure of the exact colour. Went into Parts Dept and given very good service by the Asst who said he would order the colour specified for the model, and if it was not right, there would be no charge. Normally garages take payment in advance! Because of his positive attitude, I will take the car to them for it's next major service. One good turn deserves another.

J. O.

I received a truly excellent service from Mike Hargrave, used BMW Sales Executive, while looking to upgrade my 2 Series Coupe to a 4 Series Coupe. Mike couldn't have been more helpful and informative to me, yet not imposing any pressure selling, but ensuring that I was entirely satisfied and offering a very good deal in the process. Upon collecting my car on Monday, Mike then ensured that I was completely comfortable with my new vehicle before driving away. BMW Ocean Plymouth have met my high expectations and I have no hesitation in continuing to offer them my ongoing custom in the future.

d.

Fantastic service provided by Martin Bloomfield on every single visit I've made to Ocean BMW in the last 12 months. He couldn't have done a better job, and I'd wholeheartedly recommend Martin and Ocean BMW to family and friends. Great place, very helpful staff and always brilliant service. This is the best Main Dealer experience I've had.

S. P.

We popped down to see bmw cars got a great selection for used and approved cars and looked reasonably priced. Definitely thinking about buying. My partner has bmw 1200 gs motorbike even though separate departments we no we will get what we paid for. Just hope the sat navs in the cars are better than the sat nav on the bike. Let's see.

J. W.

Brilliant and friendly customer service.

I. B.

Just collected a k1600 today and what can I say, but brilliant sales service from Natasha for service received. Really professional. Well worth the trip from Glos to Plymouth to buy. Will keep in touch with them.

S. G.

Outstanding at every stage. Good customer service is rare these days, excellent customer service should be recognised and Ocean BMW Plymouth should be proud of their performance. They made our experience stress free and it is the first time I’ve honestly been excited as an adult for as long as I can remember. The Approved Used team were always very helpful and friendly (special mention for John and Simon) and worked hard to help us get the car of our dreams. Anyone who discounts BMW for any reason should pop in to see this dealership - you won’t be disappointed. Thank you Ocean BMW Plymouth, we’ll be back!

D. J.

Annual service this morning, able to work on my laptop in the customer waiting area, very courteous offering hot drinks or water and gratefully accepted. Clean, comfortable & warm, fast customer Wi-Fi, toilet facilities - were there a total of 2 hours which flew by, the car was ready on the dot when they said it would be - unfortunately I used to be a Mercedes Tavistock road customer, but they treated customers like something they just walked on - not at all like that here - many thanks indeed

G. P.

Great service as usual

M. S.

Treated with respect & honesty & not just part of a monthly quota. We found the car we wanted & Ocean had it delivered to Plymouth for the price we were happy to pay for a ĺow mileage quality car. I can recommend Frances to anyone looking for a quality BMW, she is 100% not your typical second hand "Dell Boy" car sales person, we couldn't have wished for more. Thank you Frances & Ocean Plymouth.

K. B.

If you have a BMW don't take it anywhere else Ocean did a fantastic job and at a good price

C. H.

Depends what you want from BMW at the time...if it's a new car or bike then it's quality you will get ..if it's refreshments then it's a nice place to have a snack or drink but overall it's great service and customer care you will get from your visit

M. J.

Excellent introduction to the BMW brand by Stuart W . Not yet regretted move from JLR . Looking forward to miles of happy motoring .

P. E.

I have been using Ocean BMW to supply my cars since 1995 (when they were known as Grevan BMW). I used to live in Plymouth and now live in north Wiltshire, but I will never change my allegiance to Ocean BMW Plymouth. I have just taken delivery of a new M340i. The staff at Ocean are just excellent. Lee Johns looked after me for this latest purchase. Always helpful, professional and efficient, he made the whole experience a complete pleasure. I highly recommend Ocean to anyone wanting a used or new BMW, regardless of where you live.

C. L.

R1200GS Adventure 2007; I needed some work done due to travelling. In the end this turned into more work, due to my neglect no doubt. However this was done quickly and without fuss, the bill was reasonable, an example of expertise saving money in the long run. Recommended especially if you like the view from the show rooms.

A. D.

I visited ocean for routine car check up. This was pretty smooth and when I delivered my car in the morning at 9 they were clear about the expected time for the check . They explained that it is likely to be in certain time ( 2:00 pm) and they are likely to call if it was ready at earlier time and they called at 1:00 pm as it was ready and I picked up the car and it was all in a good condition with no comments at all. they were pretty professional and they sent me a link to a video of my car at the time of inspection. Of course surface is probably more expensive compared to other garage hence me giving four stars rather than five.

J. H.

An excellent reception and the salesman,Toby, was polite friendly and very helpful. He didn't try to pressure us and really went to great lengths to get us the car we wanted at the best possible price.

S. C.

Thanks Ocean BMW (Bike’s). Notwithstanding that I am contemplating the private purchase of an R 1200 RS, I contacted the sales and service teams with a list of questions and was given patient informed advice and information specific to my intended purchase. Very helpful, you have secured the business for all my future needs 🙂

R. M.

Great service and very smooth experience dealing with Motorrad crew at Oceans BMW. Thank you for my new bike. Happy customer!

S. P.

Great service and a chance to look at whats on offer. Staff friendly as always.

B. a. B. C.

whilst on holiday from Manchester we had a software problem on our Mini Countryman and called in for advice and to see what could be done. Ocean went out of their way to resolve the problem for us as quickly as possible. A special thank you to Martin on the service desk who went out of his way to minimise the effect the problem had on our holiday. Could not fault the service.

a. l.

First time I've been here for 6 or 7 years. Used to know most of the senior staff in and out of the showroom. All retired! Went on my bicycle on rainy day. Must have looked like I had been dragged through a hedge backwards. They were very helpfull despite the fact I was dripping on their floor. Had what I needed, offered coffee etc. Think it's still in good hands . Wish I could offord that blue M4. Enjoyed the experience. Think I should have given 5 stars .

A. Q.

First class sales and service. Ive had many cars over the years from Ocean and they have always been a pleasure to deal with. All credit to the sales/service teams. Delighted with my current cars from them.

D. R.

Nice staff. Social distancing in place. Direct showroom sales closed but offer phone sales. All good for servicing and MOTs etc.

A. M.

I have been buying BMW's for a couple of years and despite being the biggest advocate of the brand and always maintaining loyalty to it you would not believe the amount of times I have been let down by different dealerships. Not Ocean's though. From initial enquiry with Toby Hayward in the used sales team through to final purchase the whole process was smooth, professional and exactly what I have been anticipating for years but never had. This is a family run dealership so their whole mentality to customer interaction and service was second to none compared to the massive dealerships run by larger companies like inchcape etc. Toby not only explained every detail twice to me so I fully understood everything but also went through the car in all aspects. What I like even more is that I was dealing with was another BMW lover. Some of these dealerships you deal with Salesman who do not even share the love of the brand as much as you and this reflects on their knowledge of the cars which isnt great especially when you ask questions and they do not necessarliy know the answers. All in all hats off to Toby and team for great service, you have a life long customer despite the distance. Its just a shame the dealership isnt closer to me as I would want to use them for servicing as well. All the best in the future see you in 2 years for my next BMW!

A. R.

First class service would definitely recomend. Staff really helpful and accommodating.

d. f.

A very professional and friendly dealership, and nice coffee to boot!

I. D.

Overall very good & well looked after , except that although the car had supposedly been washed, the windscreen remained dirty as did the door mirrors with bug stains still on the casing!

R. L.

Needed to get brakes fixed as they had red warning light. Service desk booked me at short notice at sister dealership as they were full and got me car for the day. Service went off smoothly and car now fixed.

B. H.

Bought a new bike! Excellent care from the staff as always

P. G.

All covid 19 precautions are in place for social distancing, with screening between you and the staff. Staff are always friendly and very helpful.

N. C.

Smart garage, only main dealer BMW in the area. Friendly and good service. I waited longer than expected to drive my car away, after being texted that it was ready for collection

D. R.

Cannot fault levels of service. Difficult times in the midst of Jan 2021 lockdown. Showroom was closed etc but staff polite and all masked.

M. C.

I've used ocean for over 10years,up until my latest experience they have been fantastic,however my latest experience is the complete opposite,last month the car went in for a service,when I picked the car up I was told it would need a brake fluid service very soon,however i was NOT told the MOT was soon to expire,i went to tax the car Saturday,which is when I found out I've been driving around for 2weeks with no MOT,which also means I was uninsured,I know the law States the driver must make sure the car is legal,but I can't believe you tell me the car needs a brake fluid service but you can't tell me it needs an MOT,all my cars have been supplied and maintained by OCEAN,you pay a little bit more but you have peace of mind,or so I thought,and then i find out you cant MOT it until friday😠😠i feel very very let down,its lucky i never crashed,I am willing to give you the chance to exonerate yourselves,update,I've just got off the telephone to James at OCEAN,I have been offered a discount on my next service,so I am really pleased with how my complaint has been dealt with and OCEAN have taken steps to ensure things are in place to stop this happening to anyone else,well done james and OCEAN,youve turned a negative into a positive,and I will continue to use you

R. H.

Very good experience, fantastic sales team, would recommend them highly, 👍

A. N.

Great range of bikes, helpful staff and good coffee too!

M. T.

I have a K1300S and i'm also a mechanic. So I like to service my own vehicles. There is a point though where you have to do a really major service from final drive oil, brake and clutch fluids to coolant, spark plugs, balance shaft adjustment and valve clearances, plus software updates. I cant stand being prompted on my instruments for a service and only the dealer could clear it. BMW Plymouth made things pleasant and easy for me, they understood my concerns and took the time to re-assure me their lead mechanic would be working on my motorcycle. When I turned up they had mistakenly not booked me a loan bike. So I wanted around for over an hour, which is fine, mistakes like this happen in any business, it's not life or death situation so I was happy to wait to see if anyone handed in a loan bike. They made me coffee, I walked around and looked at the bikes they had in stock. 5 mins before they closed someone handed in a bike! As I went to start the loan bike a member of staff came over to me and explained that the F800 they had loaned me was "not on par with your K1300S so you'll need to give it plenty of throttle when pulling away from junctions or it will stall". This he did off of his own back, out of kindness. I thought he was joking, so forgot his advice and stalled the F800 at the first junction! - Next day BMW called me to say my bike was ready. It was 5pm and I only had an hour to get from Exeter to Plymouth. When I arrived at 5.45pm one of the staff muttered that I must have thrashed the F800 to get to Plymouth so quickly. I joked it off but I stayed in the legal limits, traffic was just on my side that journey. I guess they meet all sorts but I feel if they are that worried put a tracker on their bikes and that would answer their questions in the future (or at least tell the customer its got a tracker and I suspect nobody would mis-behave). They talked me through the work that had been carried out. I wasn't shown any of the old parts (which I would have liked to see) but as the mechanic was able to describe silly questions to me like the colour and smell of the final drive oil, so I was happy. Their loan bikes are randomly handed out, I saw one guy complaining that he rode a sports bike and was offered a commuter as a loaner but the staff were professional and dealt with him with respect. You know, As a mechanic I felt my BMW K1300S was in very safe hands. Nothing these guys do is cheap but the service and attention to detail compensate for this. Plus my K1300S is properly fast now, I thought it was good before but its now very potent and i am sure the valve clearances and balance shaft adjustment played a big part. Thank you BMW Plymouth!

L. T.

Excellent service by very friendly staff. Had a centre stand fitted. It was cheaper at Motorrad than ebay!

C. B.

Made very welcome here when collecting parts which they got overnight. Great service. The café is a nice touch too.

G. K.

Bought two cars from Oliver Williamson at Ocean - very good communication and excellent cars - all as described - will be back!

C. C.

A beautiful aesthetic compliments the vehicles they sell. friendly staff all around, especially the motorrad section of the business. Also has a neat cafe which looks onto the bikes they display.

J. W.

Two bikes this year bikes from Ocean BMW. Fantastic deals, almost giving them away.

S. M.

Excellent team, polite and courteous, nothing appears to be too much trouble. Simon mace

B. F.

Did exactly what I wanted and in good time. I have to go back but I understand what needs to be investigated and put right. Good experience and great service.

I. C.

Excellent service ,friendly professional staff , you may pay slightly more per hour but they will take less time to do the work.plus you've got the benefit of the cafe' .

L. B.

Great experience when buying an approved BMW, really pleased with the car and if I need anything else in the future will be in touch.

D. P.

Very helpful, my daughter & husband loved the range of vehicles they had especially the X1 range.

K. M. (. a. Y.

Great service as always. Very corteous and clear help from Libby at the desk, bike beautifully clean when handed back.

F. M.

Andrew Fern guided me through the choices of products BMW Motorrad had to offer in matter of clothing with patience and professionalism, Leading me to the right product & facing millions of questions I asked him with patience and kindness!!

L. D.

Very happy with the service of care and customer service I recieved at Ocean BMW Plymouth. The staff are always very helpful for any problems I may have and are quick to try and resolve any issues.

A. W.

Placed an order for new motability car today. Very friendly, welcoming and helpful people. Thanks guys.

P. B.

Service is good, loads of stock in and prices as you would expect from a main dealer.

I. S.

Very pleased with the experience, Andy Knaggs was very easy to deal with, would recommend Ocean BMW Plymouth

w. l.

Amazing costumer service. And a beautiful set up for the vehicles show room. Well done BMW PLYMOUTH.

L. M.

Dealt with the most pleasant workshop advisor this morning.Nothing was too much trouble,credit to the company.Thank you Emma A

P. S.

Nice cars great latout, customer parking sign needs to be a bit more clear, can't really say much more about it.

R. S.

Extremely helpful staff, I went in to get my car serviced and nothing was too much effort.

G. H.

BMW at its best, if you drive or ride this place has it all, great service, easy parking. Up in the Motorad bike section is a great little cafe.

S. R.

Very helpful and friendly, high quality customer service and great work on the car.

A. H.

Brilliant service, and cheaper than other local specialists!

D. P.

Brilliant service and told me everything I needed to no and really happy with car and service and big thanks to olly

A. M.

Craig from the parts department is always very helpful and very keen to help. Couldn't ask for a better service! Alex (Evans Halshaw Plympton)

S. H.

Bought a brand new s1000rr today from these guys, very helpful and professional would highly recommend.

C. P. (. H.

Excellent customer service from Adam and the service team over the last couple of days

R. P.

Very helpful when I bought my car 3 years ago and always clean it when it comes in for work ;-)

G. M.

My car was collected from my work place for it's service and delivered back clean, very good service

P. H.

Been a customer of BMW Motorad Plymouth since 2008. They are friendly and helpful and I have no hesitation is recommending them.

J. R.

Amazing friendly and helpful staff and great range of bikes and service.

J. J.

Had service on my E36 services and got great service and price. Also car came back lovely and clean

M. B.

Very good experience top notch sales team nothing is to much trouble

R. S.

Great!. I bought a new BMW here a while back loved it.

S. M.

Great customer service as always .scott was really professional and helpful Great team at ocean

T. R.

Unfortunately I needed new tyres, however I am happy with the deal and quick turnaround

P. H.

Not quite up to the normal standards. Seemed short staffed and stressed. Coffee nice though.

J. G.

Great service, bought my F21 from them. Would highly recommend them, for anyone thinking of buying a car.

G. J.

Excellent service but very pricey!

M. S.

Superb customer services from the parts department. Also very quick delivery of the items.

C. P.

Excellent service with Oliver from start to finish, professional and friendly. Thank you

A. M.

Great customer service, managed to even keep the kids happy with the hot chocolate!

J. R.

The people were helpful, and dealt with my enquiries in an efficient and friendly manner.

P. C.

First class but at their labour Rate I'd expect it

N. T.

Wonderful choice of bikes and plenty of demonstrators, very hot in the showroom though.

S. B.

Great service from Bill in the Motorrad parts, well done.

F. S.

The wash and vac when i came in for some work was better than the car wash i usually go to, thanks again

G. M.

Prompt courteous attention at Service desk. Staff always friendly and attentive.

J. M.

Excellent service. Nothing too much trouble.

P. S.

Mitchell was a 🌟! Thanks for your care and attention

g.

Great place to take your bike for a service. Staff always friendly and up for a chat.

M. R. g.

Nice toy shop for the grown man! Pretty good coffee as well.

A. B.

Such helpful and friendly staff. The receptionist is the best

D. m.

Great customer service. Staff aee always helpful and polite.

A. A.

Looking for a new cabriolet and possibly an electric car so just a passing visit to see what is available.

J. C.

Very efficient staff. Great atmosphere in the show room.

M. L.

Bought my R NINET recently and it's fantastic, the test ride made it an easy decision

A. B.

Great people, fabulous bikes

L. M.

Excellent service with very knowledgeable and professional staff.

c. h.

Really good customer service all the staff are really helpful.

S. B.

Excellent customer service. Gary was very knowledgeable and helpful.

D. B.

We can all dream I suppose 🤣 shame I was only there for parts

R. M.

Always great service from the aftersale team 👍

J.

Service is outstanding very friendly and efficient 10/10 Highly Recommend

D. 0.

Very good staff freindly and professional will highly recommend having a look

D. P.

Great customer service. Would highly recommend.

S. C.

Excellent service felt welcome, know there stuff...

P. M.

Bill is the greatest ever end of... My motorcycle is so happy

M. B.

Clean friendly & good service

T. B.

Very good service Friendly staff Surprisingly approachable

G. W.

Yes Bmw. Ocean was very good & helping out sort my car

S. K.

Friendly staff, cute cars and cute little café inside

F. H.

Brilliant service provided by them today. Thanks Martin

D.

2 hours 20mins for mot! Problems with printing paperwork?

s. e.

Great, healpful staff. Good coffee also

T. M.

My wheels look good as new thanks to their bodyshop team

J. T.

Had my bike serviced while I waited with a bacon sandwich and coffee, very friendly place

D. O.

Friendly staff and every helpful.

C. H.

Great selection of BMW cars and motor bikes, great deals and attentive staff

R. T.

Very good with attentive service from the front of house staff

D. P.

Best BMW garage I've visited for service and expertise.

G. B.

All you would expect from a top dealership. Bit pricey for me though.

P. T.

Excellent merchandise,helpfull staff,.John Pickering was very helpfull.

G. P.

Really helpful staff just as expected from BMW motorcycle group.

N. H.

Very good service and Well look after.

I. H.

Very good customer service especially adrian

G. B.

Always great staff and terrific service.

A. G.

Horrible atmosphere due to covid. Is not the same

E. B. (.

Friendly, helpful and prompt service.

R. a. P. a. P. P.

Good dealership. Very friendly staff in biking department

A. D.

Great service and some good deals to be had

A. N.

First class service, and great value for money.

r.

Best BMW dealership in Devon

D. S.

Very efficient both car and motorcycle centres.

M. H.

Great service, friendly and helpful staff.

G. B.

Was ok car park very busy

S. P.

My first time here. Was most impressed. Thank you.

S. L.

Recently visited the parts guys, very helpful and knowledgeable!

A. E.

Very helpful and polite a pleasure to deal with.

B. P.

First class service, wonderful staff.

p. w.

Very helpful staff clean modern environment

J. D.

#bmwhelpful everyone is always smiling and ready to help you

M. T.

Always slow response at parts dept. 5-10 mins to answer

L. R.

Great showroom nice Motorbility specialist vehicles

J. H. T. C.

Friendly efficient staff especially to OAPs

S. P.

Great freindly staff. Very helpful.

R. H.

Very good customer service.

J. M.

Very helpful and knowledge sales man.

Z. D.

Great place. Good staff

N. H. P. N.

Excellent service as you would expect

M. P.

nice to get a call about my cars airbag!

T. J.

Large selection of cars and helpful staff

S. O.

Nice easy MOT, and lovely cafe upstairs

B. J.

Quality outlet, knowledgable staff

L. C.

Very knowledgeable and helpful.

J. D.

Kind and friendly staff. Huge selection of vehicles

A. P.

First class customer service as always.

P. C.

Brilliant service and friendly staff

R. C.

Good team selling a great product

d. a. a. c.

As usual very professional and courteous

j. s.

Welcoming. Exactly what you would expect from a BMW dealership.

A. C.

Very helpful with my questions

C. H. H. U.

Attentive but not pushy, perfect.

d. m.

Great deals easy to find .

s. H.

Dropped in for a coffee, good selection of bikes

M. H.

Always easy to do business with.

B. H.

No nonsense professional service

I. M. 4.

A nice and helpful staff.

M. B.

Mega friendly and helpful staff

s. t.

Like a toy shop Has a cafe to meet in

S. C.

Nice staff very helpful

R. W.

Very friendly willing to help

r. t.

As usual , polite and friendly.

A. C.

Great staff and services

C. D.

BMW Dealership for cars and motorcycles. Second and New.

G. T.

Excellent customer service

j. h.

Always good service

M. B.

Very helpful and attentive.

b. d.

very good service

S. D.

BMW service as you expect from a BMW dealer

T. M.

My mini is fabulous

M. S.

Excellent service

J. C.

Excellent from start to finish

C. R.

Ok

T. L.

Excellent BMW dealership.

B. 8.

Good customer care

A. G.

Great bacon sandwiches

K. R.

Car in for safety recall

M. G.

5* service as always

j. s.

Great service

J. M.

Excellent service

B. S.

Great service

D. R.

Great service

R. W.

Good prices

R. D.

Pricey!

N. K.

Complete solution for any BMW

S. H.

Very helpful

J. C.

Really helpful

H. H.

Amazing

C. J.

Excellent

J. D.

Excellent.

P.

Very friendly

i.

Good experience as a whole, only downside is the communication. Had our car in for some work, and had to ring up every couple of hours to ask for an update as it was supposed to be in and out in a couple of hours but took all day. Trying to get information from the service team is sometimes really tough. Especially when they didn’t call me to tell me that my car was ready and I rung up 2 hours later to find it had been ready and waiting for me. Otherwise, all good.

I. S.

C. M.

g.

A. J.

W. F. L.

T. K.

N. W.

J. C.

Contact

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