Reviews of Browns Mitsubishi. (Car Dealer) in Preston (Lancashire).
Browns Mitsubishi
181-183 Preston Rd, Grimsargh, Preston PR2 5JP, United Kingdom
Description
Information of Browns Mitsubishi, Car dealer in Preston (Lancashire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Browns Mitsubishi
Sunday
Closed
Monday
8:30am–5:30pm
Tuesday
8:30am–5:30pm
Wednesday
8:30am–5:30pm
Thursday
8:30am–5:30pm
Friday
8:30am–5:30pm
Saturday
9am–3pm
Popular times
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Reviews of Browns Mitsubishi
Bought our new L200 truck from Joe at Browns, no pushy sales, fantastic service, was kept up to date through out. Joe even delivered it personally to my home address. Highly recommended.
Desperately needed a part for my L200 B40, searched everywhere and neatly ordered from Germany.
Rang Browns and got fantastic customer service and the part needed at a genuine price! I’m now back on the road working.
Many thanks again
Andy Poole
Pooles Locksmiths
I have nothing but praise for Joe and this dealership and am absolutely delighted with the used car I bought from Browns Mitsubishi. From start to finish Joe was entirely honest, helpful and made the whole process almost effortless. Coming of the back of a less pleasant experience I had elsewhere, I strongly appreciate the care and professionalism and highly recommend Joe and the @BrownsofGrimsargh team. Thanks!
Trustworthy friendly Garage :This Mitsubishi Dealership, has the feel of your local family run Garage. Excellent service, all staff are really friendly. This garage has carried out several services and Mot`s on both mine and several of my friends who also bought cars from this Trustworthy garage.
Brilliant dealership.
Had issues with my L200 for a couple of years. Took the vehicle to Browns and every issue was dealt with. Staff were very courteous and the Covid protocols well managed.
Vehicle was back within 24hrs. Super service. 100% recommend for your Mitsubishi
Bren
Fantastic place went to get some work done on my vehicle, work was carried out to a very high standards fast and at a very good price. I believe my mechanic was called Steve I highly recommend Brown's Mitsubishi 5*****
we have bought hour first ford ranger the team at browns where great no messing about not pushy or too lad back. the after care is all so fantastic if anything dose go wrong the team deal with it no questions asked big thumbs up from us. when it is time for new pick up we will come back.
I have been using Browns in Grimsargh for two years to service my vehicle and their customer service is second to none.
Recently I bought a new vehicle from them and the sales team plus Simon Turver have been fantastic. Its always a big buy getting a new car and for me comes with lots of questions and concerns. The way Simon and his team supported me through this process was just brilliant.
I would seriously recommend anybody thinking of either having their Mitsubishi serviced or buying a new car to use these guys.
Collected my new car on Thursday, fab.
Joe was so helpful, friendly and professional at all times.
Joe's knowledge about the cars is second to none. He made sure I was happy with eveything before I drove home, hooked my mobile phone up too. Nothing is too much trouble
I have already passed on details to family to go see Joe when ready to buy new car.
Thank you once again Joe.
Kath n Brian Barlow, Rossendale
Great dealership. Such a shame Mitsubishi have left the UK market. Richard in parts is very friendly and a pleasure to deal with
Great service today dropped my pick up off at 9 30, ready at 4 and they even gave me a courtesy car too, very pleased 😊
I took delivery today of a Range Rover Vogue from the team at Browns, definitely one of the best attention to detail service I have had, big thank you to Joe and Darren for a faultless buying experience. I cannot recommend them high enough :)
Bought a used car just last week from this dealership. The car was 7 years old but with really low mileage and was presented as if new. It even had the smell of a new car!! Joe Youles my salesperson was extremely helpful and made the experience of buying a car a pleasure. 1st class service all round!
viewed a used car just prior to lockdown and collected by click and collect during lockdown.
The staff made the whole process easy and were courteous and professional throughout. Service was excellent and included a follow up call a couple of days after we had the vehicle to ensure everything was OK.
Recommended. I've never bought a vehicle without seeing it before, but it was exactly as described. Joe was straightforward and easy to deal with.
Stress free delivery too.
I am extremely impressed with Browns Mitsubishi, Grimsargh, in particular Mr Simon Turver, who was a professional, courteous and helpful gentleman. He is a credit to the company and I have no hesitation in recommending Browns Mitsubishi to anyone in search of their new car.
now the proud owner of a 'pre luvved' Asx. Confident that Browns staff had prepped and inspected it, actually acquired it without even sitting in said Asx
I have just bought a 2014 Honda Jazz from Browns, I was dealt with by Joe and Simon.There was no pushy Sales pitch, they were fantastic, from start to finish. Would highly recommend
One of the best garages I have ever dealt with, if not the best. Will certainly return
Heater not working properly on my outlander phev, took it to brown's mitsubishi and they sorted blocked filter out in 40 mins. Very friendly and efficient staff, I will always use this family run dealership as long as I've got my outlander. Top marks from me.
Very nice, clean showroom with great vehicles on display. Forecourt has a good range of vehicles. Definitely worth a trip to look at the stock. Joe was very helpful to us and I would highly recommend seeing him for help and advice. Thank you very much 👍🏼🚙
Recently purchased a 2nd hand Eclipse from Browns. Many thanks to you all especially Joe who helped us through an effortless process and handover. Very pleased with the new car.
My shogun required some warranty work on airbag. Got text alert confirming booking, fast and efficiently dealt with by service team. They finished job early and alerted me by phone as they knew I was on a soaking wet cycle ride in torrential rain. Met me at the entrance with key ready for me to load bikes into car. Able to get get back home early. Well Done Browns!
Great service from here as I have come to expect. Had an issue with my brakes which they checked out and could not find issue but advised to come back if any other problems. Could not ask for more helpful staff.
I have just bought my fourth mitsubishi from Darren and Simon and would recommend them to anyone. They are always professional and helpful, there is never any 'hard sell' . They give you information and then allow you to decide, treating you as an individual.
My dealings was with salesman Joe and manager Darren. I bought an Audi R8, the car is perfect and they was both absolute gentleman. I appreciate their no pressure sale and smooth transaction. If its between them and another dealership, go with them as its a family run business who are fair and honest.
Thanks you again Im still loving the car and I hope we can do business again in the future.
Regards
I have just purchased a new Shogun Sport from Joe at Browns. I found Joe a great person to deal with from start to finish. I would definitely recommend Browns to anyone looking to purchase a vehicle from their extensive range of choice.
5 stars service ALL THE TIME, wow, so hard to find such a good service! All service team are excellent! Well done. Keep the good work.
Fantastic service I booked my car in with a most pleasant chap over the phone with ease, my car was collected and received a full service, they then delivered it back to me having washed and hoovered it.
I cannot thank them enough always a pleasure to deal with and they always go out of their way to help.
Having read the poor reviews I was shocked as I have never had a bad experience there. From sales to service they are always so helpful, polite and friendly.
I purchase a Range Rover Sport from Browns in August this year. I must say that the experience i had was exceptional. The sales executive young Joe was fantastic and very professional and courteous, but I never felt pressurised. Simon was extremely helpful with dealing with my personal registration plate transfer and the car is amazing.
The true test of any car dealer is the way they deal with you ‘after sales’ and again they have been first class in dealing with a minor problem while was covered with under warranty. They even provide me with a courtesy car. Robin and the rest of the service team were excellent.
Browns is a well established family firm and it’s clear to see that their ethos is to provide excellent products and service. I would highly recommend them to anyone and will no hesitation in dealing with them in the future
Thanks very much
Jon Netters
Bought my first car from Browns last week and delighted with Joe the Salesman. Whilst very young, Joe is learning his trade and showed good enthusiasm for providing great customer service and for going the extra mile. I would recommend Browns as a great family run Independent garage. Cheers Joe.
Lovely people would recommend if wanting to buy a car they went out of there way to help me big thank-you to Simon
Been a customer of Browns since 2006.
Purchased both used and new vehicles from them - and found them to be reasonable and fair to deal with, and having excellent after-sales service. Most recent is March 2017.
No issues at all with servicing, and Browns is a business I would recommend to friends - which says a lot.
Darren - the manager, is responsive and customer focused. That attitude seems to echo down throughout the business. All those I've interacted with have been both pleasant and efficient.
I have no connections whatsoever with Browns - apart from being a customer.
Just got my new mitsubishi ASX from the dealership.Everything was really easy.Joe was wonderful. He even gave me his no. Incase I had any further qs ,Which he probably regrets by now lol . Loved the service I received.
Thanks Joe.
First class in all areas of the dealership. Bought our lovely ASX4 5 years ago from Brown's and have never regretted it. This dealership is more than just a place to go for your service, MOT or to look for a new car, they become like good friends who welcome you and just want you to be happy and pleased with your purchase. All the staff are friendly, helpful and courteous. No pressure here to buy, just helpful (and truthful) advice. We moved recently to Cumbria but found ourselves coming back for our servicing as nowhere else could compete with their level of service. Well done all of you - you deserve to be so successful.
Bought my wifes Jeep Renegade from Joe at Browns. Extremely helpfull people, excellent car, price and service, would definitely buy from them again. No admin fees, no hard pressure sell, relaxed enjoyable experience and an excellent car. Happy wife, happy life.
Bought 2013 Mitsubishi L200 from Joe, truck was delivered in great condition as planned. I would highly recommend, their service was of the highest standard.
Just bought a nearly new Outlander PHEV from Browns. Friendly, courteous and patient sales staff in modern surroundings. Joseph took the time needed to introduce me to the world of hybrid. Nothing I asked for was too much trouble. Very happy with the car and the deal.
Thank you to Joe. Taken delivery of ECLIPSE and V pleased with service from Joe and car. Exactly as discussed and delivered as arranged promptly. Very happy and would use again.
My dad has a bad back and can't get about without a car. When his broke on Monday, I managed to get Tuesday afternoon off to take him to look at the one he'd decided he wanted. After being messed about by that dealer who said they couldn't possibly have it ready for at least a week (I suspect they didn't want to sell to him because he didn't want credit) and thinking we were stuck until Saturday, we contacted Brown's about a very similar one they had listed. I'd expected to be leaving a voice mail but spoke to Ian who was super helpful, calling us back with more info within a few minutes, and while Dad was wary, he decided to just go ahead and buy it as he really needed to be mobile again. Not only did they make buying over the phone easy, but they delivered it Friday morning so he didn't have to wait for me to be free on Saturday, and it's arrived with a decent amount of petrol and charge in it. It's in brilliant condition, it's higher spec than the first one we looked at and it was cheaper too. Dad's delighted with it. Thanks Ian!
Frist of all I got to say Simon from brown mitsubishi is absolutely wonderful extremely helpful and did everything In his power to get the vehicle asap I would highly recommend using them I also say thank you to behind seen team who probably don't get recognise like promoting the car ready to go every polite people to deal with thank you so much browns mitsubishi
I purchased a new car from Browns. The sales executive Joe was very helpful, there was no pressure and he answered all my queries.
Both he and Simon made the whole process extremely easy. Thank you....
Fantastic customer service and honestly wouldn’t want to go anywhere else to buy a car. Ian and Simon went above and beyond to help us. So genuinely nice and friendly. A dealership you can trust. Thank you so much.
Replacement vehicle for mot service
Very efficient team
smooth as a silk operation
in & out safely (covid 19 ) wise . matter of minuets
top motors on show worth a look.
They carried out a service on my car. Pick up of the courtesy car was simple and quick. They even washed it and charged it up. The only difficulty is the traffic in the local area. Choose your visiting time wisely.
We bought our Mitsubishi Colt from them 10 years ago and when we decided to upgrade it was our first port of call.Simon and Joe really looked after us nothing was too much trouble and when i went to pick up my Beautiful Mitsubishi Mirage Joe tuned in the radio and my phone to Bluetooth plus lots of little extras that reminded me thats exactly why we went straight back to them in the first place. Thank you so much.
This is the 3rd vehicle I have bought from my local dealer Browns.
They give honest great service and Simon always puts his customer first.
Will continue to buy from here.
I picked up my new (second hand) car today from Brown’s Mitsubishi. I cannot recommend the garage and the friendly team here enough, they couldn’t have been more welcoming and thorough with their help. Thank you all.
Ive been using Browns Mitsubishi Garage , for quite a while, ever since I bought my first Mitsubishi & I'm now on my 7th....A fantastic garage , who I've not just bought cars from , I take my cars for service & MOTs ..Wouldnt go anywhere else & I highly recommend....
I had to contact Browns when my L200 failed it's MOT due to a tyre. Having owned the vehicle for two years I've never had to take a wheel off. I bought the L200 second hand not from Browns. I soon realised that the locking nut was not the one for my vehicle. They fitted the tyre which I purchased elsewhere and replaced all locking nuts. Very helpful and reasonably priced.
I've been dealing with Brown's Mitsubishi Grimsargh, for around 12 years and wouldn't go anywhere else... The service you receive from start to finish is excellent and I would have no hesitation recommending them to anyone... Fabulous Company...
Only took a friend because he had a recall for a computer upgrade on his car and they were very efficient and friendly
Pleasant atmosphere, staff friendly, but not over attentive, and they know their stuff. We've been going here for about 15 years. I think this says it all!!
In Dec 2017 I traded my 2011 Shogun for a late 2016 version with Browns Mitsubishi. The total buying experience was stress free with a very courteous team and excellent service.
Have been dealing with Craig Kennedy, the service manager at the dealer and I have been so impressed with his knowledge, his service and his communication. Thank you Craig and the team and Merry Christmas!!
No longer a mitsubishi dealer but brilliant and helpful workforce
i needed an ariel wing nut tried flee bay one for £8.00 another for £13.00.used.
Thinking thats a bit much for a nut wonder how much at main dealer,so rang browns who were unbelievably helpful, both with communication and service and price, total price £2.03. so parts are cheaper than flee bay.
Thank you for your help and service john brannan burnley.
Second vehicle we have bought from Joe.. Very professional. Very positive experience overall.
Swift and efficient service for Mitsubishi parts. Polite chap helped with same day reservation and collection of required component
Good garage for a service fast you can wait for for your car and friendly service
Good and helpful,did not hand car over whiteout explaining how buttons work, taken out on a test drive. Automatic cars are a totally different drive.
Took my car for recall work today, overall very pleased.Free courtesy car which was nice and my car was ready for me to collect it good time
Thanks
Fantastic service 👏
Very friendly
Sorted me out quickly
Recently purchased a car from browns and the service was excellent.
Very professional, efficient company, for both car purchase and subsequent maintenance.
Great service took care to make sure I got the car I wanted.
Delt with the problem with my vehicle promptly and the staff i spoke to were very helpful with the questions I had and they even knew that I had not bought the vehicle from them
Brilliant and friendly service it made buying a car a joy
Absolutely lovely sales people very friendly and not pushy definitely recommend these guys!
The test was carried out in the time stated, very good service and well recommended
I felt like I had not been listened to today
Fantastic customer service Joe was brilliant answering all the questions and more. Thank you Joe
Service on company vehicle. They did what it said on the tin. Great coffee while you wait too.
Went to view a second hand car and was well looked after.
Got my car from here, would recommend if your a mitsubishi fan like me
Parts Staff are really helpful but mitsubishi have a massive mark up on parts
Parts department are extremely helpful, I would recommend them for any Mitsubishi parts.
Very efficient and reliable service brilliant staff
Very helpful staff resolved my car's problem quickly and effectively
Used browns for ten years....sad to hear that Steve has left but Conrad and Richard good guys
Great service highly professional friendly staff! Thank you highly recommended
Superb service at a short notice, can not thank them enough.
Had a discrepancy with an invoice - they explained it clearly and resolved matters. Would go back to again
great guys so friendly. smooth purchase and hassle free
reccommended5
Really good experience very friendly and helpful. David is a pleasure to deal with.
Not had any work done here but I drop cars off here from time to time. Service reception usually friendly etc.
Friendly staff. Good waiting room with plenty of coffee and biscuits on hand.
Easy to park, clean, with a comfortable waiting area with drinks and free WiFi.
Brilliant service and not difficult to find staff brilliant and friendly, nice refreshment s too
Great hassle free customer service very friendly and helpful 🙂
Excellent very happy with browns always helpful and very pleasant staff
Excellent experience, ordered part was here the next day
Always go the extra mile to help I'm still running a 22yr old van prices justify keeping it on the road
Second car bought, good freindly staff
First class service from a very professional team, recommended, 👍
Very welcoming and friendly good coffee and biscuits
Lovely guys to deal with, we will definitely go back again.
The Staff were very friendly and helpful.
Great service and Covid safe.
great service, excellent customer service
Great showroom great staff not pushy
Too far from my home to keep responding to Mitsubishi ""Safety Recalls"!
Really professional couldn't do enough would use again.
Car service very friendly and helpful
Great fast service.
Fantastic customer service and very helpful.
David was brill... made it so easy ....thank you
Good service wood recommend
Good customer service
Punctual
David obrian is brilliant thank you
ok just not open sunday
Not much different to any other showroom/garage.😏
Great help from Simon the Business Manager
Always excellent welcome and service
Very professional and friendly service
Fantastic service and helpful staff.
Fantastic service friendly staff
Good mechanics
Very good sales service
Very friendly staff
Excellent customer service
Friendly and helpful staff
Very helpful and honest
Knowledgable staff, and patient.
Very friendly staff
Very helpful staff
Good value
Excellent service.
Excellent experience
Great service
Great service
Good service
Outgrown it's location
Excellent
Friendly
Loved it 5☆☆☆☆☆
Good Service
Very helpful