Reviews of Inchcape Land Rover Preston. (Car Dealer) in Preston (Lancashire).

Inchcape Land Rover Preston

663 Reviews

283 Comments

Car dealer

Land Rover dealer

Junction 31a M6 Northbound, East Link Rd, Preston PR2 5PZ, United Kingdom

Description

Information of Inchcape Land Rover Preston, Car dealer in Preston (Lancashire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of Inchcape Land Rover Preston

Popular times

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Reviews of Inchcape Land Rover Preston

P. R.

I received as always very efficient service from the dealership in Preston. I could not fault them from the efficacy and speed of the booking process , the timely reminders coming up to the date of service and the arrangements made and the options offered for collection and return with the final hand over first class and faultless. Your service advisors were polite helpful and informative throughout.

A. C.

I had contacted Inchcape Land Rover requesting a test drive of a Range Rover Evoque. On arrival at the dealership, Remy Walker met me and looked after me and my mother (who was also interest in a Jaguar E-Pace). Remy was extremely helpful, polite and nothing was too much trouble. After successfully testing driving both cars of interest, Remy quickly was able to offer us deals on both cars that we accepted. The ease at which we purchased both vehicles was incredible. In the next days, Remy continued to arrange the vehicles for collection for the following Friday, Remy went the extra mile to ensure the vehicles were ready for collection a week later, including transferring of private registration plates, guard x, privacy windows etc. We collected the vehicles on Friday 5th August where Remy had arranged for my mother and me to unveil the cars in the private room. This just topped the whole experience, it made mine and my mother’s Day. It was such a wow moment and special experience, one that I will always remember. The whole experience from the first contact with Inchcape Preston and dealing with Remy was fantastic, 10 out of 10. I am extremely happy with the car I purchased and the service provided, including all the after service. I would highly recommend Inchcape Preston to anyone who is looking to buying a car. Thank you to Remy again for all his help. I have no doubt already I will be back to purchase my next vehicle in 4 years time!

l. f.

Sophie was superb from start to end as to was Gary, whom helped me on another vehicle. Thank you . The mot itself was very quick, efficient and the car clean was a nice added bonus. Excellent value for money

L. T.

Absolutely superb customer service. Enquired online through the Landrover website and Scott got back to me straight away, answered all my queries promptly and professionally. The attention to detail was fantastic and it really made me feel like a valued customer. Will certainly be back in touch in the future and I am so glad I chose this garage for my purchase! Really lovely staff.

I. B.

Sophie Valentine provided excellent customer service and went out of her way to help us with a SIM card issue contacting another JLR dealership who subsequently provided the SIM card we needed. The service was completed within the timeframe suggested and we were kept up to date at all stages. Thanks Sophie

A. P.

Excellent customer service and to be treated as an individual and not just any customer. I recently had my 3rd service and requested a cheeky ask, to borrow their lit area to take some images of my D5, only because I missed out the opportunity on taking images when buying brand new. Even though I didn't buy my D5 from Inchcape, they still went the extra mile and parked my D5 in their handover bay, allowing me to take as many images as required, thanks to Bradley in service who helped arrange this. Apart from this, I've had great positive experiences whenever my car was in for service.

P. C.

Very helpful regarding the repair of the fault, even though the car had to go into LR prior to this visit for a diagnostics check, (I supplied a video which identified the problem directly, and would have saved a lot of time and effort). However, LR carried out repairs to a good standard as expected. Liason ith Penny was excellent who was professional and very helpful on the matter. Vehicle pick up and delivery were efficient and on time. Valeting on th first visit was extremly poor (with the instrument cluster being marked - managed to polish out marks myself - already reported to LR) and apparently interior surfaces wiped down with what appeared to be a sticky and gritty rag.

D. H.

On the whole, very good experience. Emily who I was dealing with, did an excellent job, very friendly and easy to deal with. So in that respect I couldnt fault the service.

D. M.

Go and see Martin! I went to a privilege event just to see what my options were as I was coming to the end of my agreement with my existing Jaguar which I also bought from Preston when it was HA Fox at the old site. Martin listened to what it was I was looking for, what my circumstances were and my budget. He managed to find me the most amazing Jaguar XE S in White. It suited the sporty but practical car I wanted, with more options on it than I knew existed. He made sure me and my other half were looked after whilst we were there, stocked up with coffee and biscuits. Most importantly, he didn't try to sell me something which didn't suit me, he made sure the car met what I needed. Martin stayed past when he was due to leave that day to ensure we got hold of the car before anyone else could grab it as he spotted the incredible amount of interest it had garnered having only been put on sale that day, such was the uniqueness of the car. Martin kept me up to date with the collection of the car and I took the keys just 8 days later. It would have been sooner had it not been for work. So a really great effort to get the car to me as soon as possible. He's since taken the time to make sure I'm happy with the car and make sure there's no issues with it. To the contrary, it's an amazing car! I've been smiling ear to ear ever since I picked it up 5 days ago. Thank you Martin!

A. D.

Everything was dealt with very smoothly and professionally. They communicated with me throughout the entire job and nothing seemed too much trouble

K. A.

First class from start to finish. To say impressed is an understatement. From the moment I entered the showroom to the moment I drove my new car away I couldn’t fault a thing. The team are so friendly and professional. I was looked after by sales exec Martin Collins who was amazing. He made me feel relaxed and guided me through the whole process. His personality, experience and passion really shun through. It was my birthday the day I collected my car and the team had gone the extra mile to make it a day I wouldn’t forget. I would recommend this dealership to anyone wanting that extra special experience.

l. k.

Time to change my Evoque for a new Evoque bit different with COVID however Martin at Inchscape made it easy and painless I was looked after very well. All the staff are really helpful and pleasant....love my new car thank you Martin. I highly recommend Inchscape Preston.

M. H.

It took quite a while to get the appointment due to needing a courtesy car, but the service once I was booked in was great. My wife gave birth the night before and the staff were very accommodating when I called up the day before to say I wasn’t sure how the timings would work out. The courtesy car was nice and the work carried out was very good.

E. L.

Came to Inchcape to have my Range Rover serviced, after having paid £2500 for my service I was most surprised to find a 6inch pick tool left under my bonnet and more surprised to find you had fitted odd tyres to my car when I specifically asked you to match them. The pick tool could have done major damage had it gone into the pulley system at speed plus the fact I had to remove engine cover to get it out after spending all that money with you left a really bad taste. Fortunately the service manager Matt who intervened did a splendid job and sorted the tyres out and reassured me that the tools being left under my bonnet were not a normal occurrence .

A. M.

Good pre-booking communication; simple booking in on arrival; updated about costs and issues; payment and collection straight forward.

D. M.

After our warranty work was not fully carried out, Emily the service advisor stepped in and organised for our car to be collected and returned to me at work. What fantastic service and saved me having to take time off work to deliver the car myself. The car was returned looking amazing after a valet and the collection and delivery service went without a hitch. Well done to all in the service department:))

Y. B.

Cannot recommend Scott enough- whole buying experience was a pleasure. Special mention to Remy and Lorna also for saving the day! Would not hesitate to purchase from Inchcape again and will be returning to Scott for our next vehicle.

H. M.

Outstanding service for my daughters 10 year old car that had a recall, I was embarrassed to bring it in as it wasn’t the cleanest but on collecting they had made it sparkle - wasn’t expected or necessary but just show how above the rest this place is - You didn’t even offer to replace her car for nothing to get me writing this so you really must be good!!

R. E.

Although its a challenging time currently with showrooms closed Emily Day has been very helpful and professional while assisting my enquires on a new Discovery Sport. With this support an order has now been placed and I look forward to visiting for servicing when the dealership reopens.

M. M.

Yesterday my front number plate fell off my Range Rover Sport at Forton Services on the M6, by chance at 1710hrs I went to Inchcape Landrover just to see if there was someone there could help me, most had left but a fantastic chap helped me who wasn't from the service department but a Sales Executive! sorry I didn't ask his name. Wish I had! he helped me and refitted my number plate and I was able to back on the motorway home! thank you for excellent service. (apologies I had written a review before for one of your past salesmen who sold me an Evoque but now left JLR- hence the response from the owner not matching the review - couldn't remember how to enter a new review)

E. H.

Bought my Jaguar XE through Martin Collins at Inchcape Jaguar Preston and was thoroughly impressed with the openness from Martin and the fast process of getting everything signed off and the clear instruction on my options. Would highly recommend to anyone looking to buy a new Jaguar!

N. H.

Visited here for an MOT Today. Great check in service. Great service from Mr S Martin. Very friendly. Lovely coffee whilst I waited. Nice comfy lounge area with wifi so I could get on with my working day. Car cleaned and hoovered, excellent service and experience. Thank you, Nicky

H. G.

Both the Customer Service and the work done on the car was first class. Thank you everyone at Inchcape Land Rover Preston.

M. H.

I called in today to pickup a few parts, I was served by a very professional young man named “Callum”. He’s a credit to the organisation!

N. F.

I was there for an annual service and the N400 recall. on the whole i was satisfied with the service, although disappointing a courtesy car was not provided, given part of the appointment was for recall work. I was however told I could be provided with a loan car, for which I would have to pay, given I was there for servicing. Of course I didn't want to "hire" a vehicle, so opted to work within the showroom for the morning...which would have been okay, if refreshments were available (the machine was out of order) given I was there for 3.5 hours. All this being said, the service manager looked after me during the visit and provided me with a complimentary gift, which somehow made me feel better about the situation. :) Thank you!

D. H.

Extremely efficient you girl called Emily Ridehalgh greeted me when I came in for my car service. Courtesy Car was ready and waiting. The only criticism I have is that you charged me for screen wash when I actually filled it up before I left for the service, and my 165 point check was sent saying the tires were legal,Yet it failed it’s mot after saying a rear tire had a cut in the wall ???????

A. P.

I visited to collect a Land Rover Discovery Sport. Reyno Nel was the sales consultant and he could not have been more helpful. He ensured I had coffee while I waited and kept me informed as to what was happening whist I waited. He then went through the controls with me and ensured I was happy with the vehicle before I left. He also followed up the sale with a phone call the next day when I explained there was a slight issue which I had booked into my local JLR dealer for and he subsequently e-mailed me to enquire how this was going. Excellent service and I would definitely recommend you to anyone. I have only the greatest of praise for a superb consultant and a great representative of Inchcape JLR.

C. H.

Sophie, our service adviser was excellent. She kept us informed throughout the repairs, she is a real asset to the business.

M. T.

Managed to find my ideal vehicle at Jaguar Land Rover Preston and Martin Collins went above and beyond to ensure that everything went smoothly. Couldn’t fault his attention to detail and he was incredibly helpful throughout the process. I collected the vehicle today, again everything went perfectly and all the staff were really friendly and helpful. Thanks Martin, 10/10 from us (BTW, the missus is delighted with her vehicle 👍)

R. H.

Martin did an excellent job. I gave him what I wanted and my budget and he managed to get me something that met my needs, and! very fast. I met with him on the Thursday and the following Tuesday I had my new car.

S. C.

Emily was brilliant in sorting out an administrative error and things in general , she's a credit to inchcape

C. T.

Very professional dealership. It was very easy and safe to buy my new car here. Unfortunately there were a couple of very small dents in my used evoque but Louis (my sales assistant) got it sorted quickly and also returned my car to me at home so I didn’t have to drive to Preston for a further time. I was pleased with the service I received at Inchcape.

A. S.

Warranty Work Visit 13/09/22 As always Emily Ridehalgh and Mark Grattan looked after my needs with warranty work. My car was returned washed dried tyre slicked. Vacuumed out Immaculately. Car booked in earlier in August. Courtesy car booked earlier. Completed in the specified time with regular updates as always. They deserve some recognition do Emily and Mark Great courtesy car Jaguar I Pace HSE. Thank you to all involved including the Technician and Valet team. Fantastic service as always 5 Stars ✨ to the dealership.

t.

Fabulous dealership always made welcome by our salesman Dennis Goodridge and the rest of the team

A. M.

I CAME INTO INCHCAPE PRESTON 3 YEARS AGO HAVING NEVER STEPPED FOOT IN A LANDROVER GARAGE BEFORE, THE HELP AND ADVICE I RECEIVED ABOUT ALL THE DIFFERENT MODELS AND OPTIONS FROM LOUIS COOKSON WAS FANTASTIC, NOT PUSHY JUST HELPFULL AND KNOWLEDEGABLE, SO WHEN IT CAME TO CHANGE MY SECOND VEHICLE I HAD NO QUESTION ABOUT RETURNING TO SEE LOUIS AND PURCHASE THE MATCHING SET !

S. B.

I had an issue after the coolant pump replacement (coolant level low) but it was handled extremely well

D. C. 1.

I was informed by the Land Rover dealer that my Discovery Sport required a software update. Because I required a courtesy car, the next time slot available was a month later. On the morning of the service I arrived at the dealership, the building design looks very impressive and the service representative effectively took all the detail of the work required. She politely showed me to the courtesy car and handed over the keys. Great service so far. At 16.30 I connected them to ask about collecting my vehicle and was informed that there would be a charge for an oil & filter change. The car had gone in for warranty work, so I disputed the cost. Upon arrival at the dealers to collect my car the service representative informed me that there would now be no charge and promptly arranged for my car. I checked the work and found that they hadn’t completed one of the tasks. Very disappointing, I had to wait for them to complete the simple task. Conclusion: Overall good customer service with an impressive futurist building. However they are let down due to poor attention to detail.

A. L.

Inchcape Land Rover; Preston. My boot wouldn’t open and the service warning was on 3000+ early. Booking was efficient, lovely lady on the phone. 3 week wait was a shock but we are still in NHS first so I’m fine with waiting for them.🌈 On the day they were expecting me; I was offered a lift home which was great; saved me the cab fare! Collection was as smooth. My car was ready; issues rectified and explained and no charge as the warranty is still in force. Brilliant all the way. Thank you!

I. O.

Great Customer Service is; 1 Knowledge of your product. 2 Listening to your customers requirement. 3 Clear communication and if you have a Superb Personality that can only be a bonus … From my initial enquiry to the delivery of my car, Scott was an absolute pleasure to deal with. And if his boss wants or needs a personal chat to understand why I rated Scott so highly then he should give me a call - Ian

K. D.

Very professional service, from booking the vehicle service over the telephone(Refreshing Knowledgeable young lady ) through to the completed service of the vehicle. Very friendly and attentive staff...far superior to my local dealer in Kendal! Highly recommended dealer and will be my 1st port of call when upgrading my present Jaguar.Thanks to Ryan(Sales) for dealing with my sales query during difficult operating procedures. Recommended...Great Dealership!

T. S.

Expensive then again what do you expect from a main dealer polite staff very helpful even though there was some information that I did not receive which has part of the work unfinished. Think main dealer price and you won't go wrong nearly £500 for oil and filters.

M. E.

From initial phone contact, through to after sales service Scott Wilson has been an absolute pleasure to deal with. We had had a nightmare with another dealer regarding the purchase of an Evoque and had decided to call it a day for a week or two before changing my partner's car - then Autotrader pinged me! Scott answered my call regarding the car and by the time we arrived at the dealership it was parked right outside the front door for us, with Scott greeting us as we arrived. I know that this is probably one of the least expensive cars to be sold from your garage, but we received a phenomenal level of service. Throughout the post sale, pre-delivery period Scott kept us updated by phone and e-mail and if he said he was going to do something, he did it - when he said he would do it. On collection of the car, Scott advised us that there were a couple of paint blemishes that had only come to light in the pre-collection valet. This was going to be resolved the following week, then the media induced fuel panic hit, but even though he was letting us know there would be a delay he still kept us in the loop. This morning he personally collected Tracey's car from our house and dropped it back this evening with all the work done. We are truly satisfied customers and Tracey loves her Evoque. I am a member of the largest regional group of the Independent Porsche Enthusiast's Club and I will be commenting on this experience in our Facebook group, Hampshire's not that far away! Thank you to Scott and all the team behind the scenes at Preston Jaguar Land Rover.

d. g.

Having a problem with my discovery sport it needed towing to a dealer, My nearest in Liverpool would not take the car for several weeks, my next nearest was Inchcape in Preston (Who I had never used before) they took the car immediately and diagnosed the problem within a couple of days, the repair would have been nearly £2000 as the car was 5 months out of warranty. Dom at Inchcape liaised with JLR and with all his technical knowledge got the repair carried out funded by JLR. I had the car back a day later. All the staff were really friendly and I was so impressed and pleased with the outcome I have ordered a new Jaguar from them. So a big thanks to Dom and the rest of the team. I would not hesitate to recommend them.

A. Q.

Shocking Experience.. Shocking Customer Service. Booked a Service online arrived at the dealership they had no record of my booking.. I had taken time off work to go down. They were apologetic, then told they would arrange a collect and delivery for a week later.I advised the car has a service plan. Filled in all my details that they had requested. Before leaving I asked if they had everything they required they said yes. They are due to collect the car tomorrow. I missed there call and was left a voicemail to say the service would be chargeable although i had clearly advise I have a service plan and they didn't know where to collect it from, I had clearly stated I was working from home. i called back was in the queue for 10 mins and then got told I needed to be transferred to someone else the phone just kept ringing for another 15 mins then cut off.. All this happening late afternoon.. Update 30/12/20 - Changed to 5 Stars They successfully carried out service under the plan and also completed MOT. My car was collected and delivered. Excellent communication through out the day on the progress.

p.

I booked my Jag XJL in for its service at Inchcape Jaguar Preston and I live in Barrow in Furness but work at Heysham so stop in Morecambe. Martin Collins who works for Inchcape picked my car up from me the night before and took it through to Preston, had it serviced and brought it back and dropped it off with me. Saved me about 100 miles travelling and taking time off work. Great service from Martin who did the same for me for its service last year. Can’t thank him enough and that’s what I call great service.

L. T.

Really great service. Penny was very professional and knew her stuff. she made the whole process very easy for me. She is a credit to Inchape.

R. B.

Martin Collins looked after us after we have had a previous poor experience at another Land Rover dealership in 2020. He managed to source our new build Discovery Sport for us, even during the pandemic 'chip' situation, and the vehicle was with us earlier than expected. The service from Martin was excellent and we would be happy to recommend Inchcape in Preston to others having ourselves been recommended to you by two friends.

A. P.

Excellent service from Emily and Penny from the service department. Everything arranged from courtesy car along with keeping me informed of the progress of my repair. The repair took longer than anticipated, but due to their courteous attention, I was not inconvenienced in any way.

C. C.

Can't fault the service, purchased my new car with the help of Emily and have to say it was weird but amazingly easy. Weird because of lock down but so easy with Emily's help. Perfectly explained everything, all paperwork done via email and car collection in line with all social distancing. Really great experience, Emily's even assisting with the transfer of my number plate which will be the iceing on the cake.

J. F.

Brilliant! Yet again Martin found me the car I wanted at the right price, so much so one of my colleagues is now looking at buying a vehicle through him. My colleague was very impressed whilst waiting for service to hand his car over, 4 people passed him and they all asked if he was being looked after, which he was. Excellent result all round even to the friendly receptionist.

K. M.

Emily and Brad in serving were superb. great experience and friendly whilst professional. Originally meant to be going to Hatfield's Liverpool who wouldn't give me the time of day, I ended up and Inchcape. Completely different attitude and i will be returning there for future work and services.

J. H.

Bought a 2018 Jaguar F-Pace completely online and never even visited the dealership. Emily was fantastic, responsive, knowledgeable and provided welcome no-pressure service. Best of all was the unexpected personal video walk-around of the car that addressed all my questions and gave me the confidence to buy a beautiful used car without setting foot in the dealership. Thanks to Emily and the team at Inchcape for making this a stress-free car buying experience!

A. V.

We were happy with the service that we received before purchase but felt that once our money was paid we dropped to the bottom of the priority list. Disappointed that the car was not fully valeted when we collected it (yet was promised) and issues raised on the test drive were not addressed before collection. Poor after sales service. We had no choice but to take the car yet 10 days after collection we are still chasing to get the issues resolved. Not the service we would expect from a main dealership.

M. A.

Last week I purchased my first Land Rover Discovery Sport from Inchcape Preston. I can't praise Martin Collins enough for making the whole process simple and extremely quick - 3 days from start to finish! He kept in contact with me daily throughout the purchase, updating me on progress, when documents needed to be signed, and when the vehicle was ready for collection. Would definitely recommend to other buys. Thanks Martin! Regards, Mark.

J. B.

Den was excellent from when we first visited back in July to decide on what car we wanted through the ordering process and the delays. He kept us informed all the way, the presentation of our new car was exceptional Thank you Den

N. S.

Range Rover Sport (pre-owned) purchased from Inchcape back in 2017. The vehicle had a service contract that I was unaware of. Helen (customer services) promptly sorted out the error and arranged a refund of all service charges I have made over the last 4 years. Fantastic service and all handled with great charm. Thank you Inchcape!

J. D.

The team at Preston adapted and were responsive to the issue we had with our vehicle and came up with the solutions to manage the situation. This ended with us feeling very positive about our experience with Inchcape Land Rover Preston. Thank you!

R. S.

Very impressed with the service I received from everyone involved in the sale of my new car from Inchcape. Particularly many Thanks to Alan Wood who did an incredible job in helping me find my next car and it was handed over to me within a few days what more could you ask for he was brilliant. A nice touch for me was when both Alan and Sean Wilson (who sold me my last car) delivered it together to a very happy customer much recommended.

S. S.

We recently purchased a Range Rover Velar (12 months old) from Inchcape Preston and from the moment we walked in we received the best customer service you could ask for when buying a nearly new car and spending a lot of money in the process! Martin Collins was exceptional with his knowledge and customer service and attention to detail throughout the whole process including tailor made videos of the car and full information, advice and guidance every step of the way! The whole process was second to none, it couldn’t of gone any better and credit where credits due, thank you Martin for the fantastic overall experience of our purchase🙌🏻 Sue and Pete 😄

H. V.

Cant fault them did what I needed them to do in service department and Hannah made it a fab experience really professional 👏

H. B.

Callum in the parts department went above and beyond to help. Excellent customer service and very professional - would definitely recommend.

R. R.

Me and my partner stopped her in our way to the Lake District for a little getaway as he has only just got back from his army deployment. A red warning light came on and lucky as we pulled off the M6 we saw Land Rover/ Jaguar right there. We stopped in hope they could maybe help or send us in a direction of somewhere that could as it was 17.15 and they shut at 17.00. They were so lovely and the communication was on point. They checked the car over for us and made sure it was safe to drive even though they all were due to go home. The reception/sales team who were also left were so lovely and welcoming. Would deffinately recommend this dealership for Land Rover car issues and sales as the team will do all they can to help.

C. M.

Adore my new Velar SE - exactly the spec I was looking for and ready to collect within 10 days! The customer service from Martin Collins was excellent. Martin had been recommended to me by a colleague and did not fail to maintain the high expectations I had. Thanks Martin and Inchcape Landrover Preston!

A. M.

The Customer Service from Stuart and Gary in Parts is Excellent. Every time we have dealt with them they have been helpful, friendly and do there best to get the parts ordered in the quickest time possible which is not easy in the current times. Thanks Guys

S. m.

Well what can I say... In all my years of driving and having cars this has been the best experience to date and that’s all thanks to Skye! We test drove a car and it’s now on the drive in less than a week... 4 days to be exact. We felt so informed and kept up to date along the way, we said throughout how great our experience had been. From our first meet to the hand over, Skye was on hand to answer every single question we had, nothing was too much trouble. If I said Skye went above and beyond that would still be an understatement. Honestly, what a gem! Thank you so much, love my new car :-)

H. M.

Martin Collins delivered excellent customer service. He made my husband and I feel welcome and got to know us to help us decide on our next purchase. He picked out a car for us and it was perfect. Martin was warm and friendly and we did not feel under pressure in any way. He made the whole experience fun; he clearly knows his cars and could explain the benefits of different features. It felt like he enjoyed the sale as much as we enjoyed driving a fantastic vehicle away; he seemed genuinely happy for us! What a lovely guy!

J. D.

Dealt with very efficiently and professionally by polite and helpful staff when booking in and dropping off my defender. The highly skilled blokes in the garage fixed all the car's issues in a remarkably quick turnaround. All round great customer experience.

S. A.

This place is the next level. The drive In service lane is brilliant. There are cameras which scan your plate so they no who you are and what's being done. The staff can't do enough, I wish I could give it 6 stars.

K. K.

Was booked in for airbag light Mark gratton took care of us as always such a gentleman and brilliant customer service he’s a true asset to Inchcape He looked after our vehicle and arranged everything for us to make our visit a pleasant He arranged transport and ensured the problem was resolved Many thanks once again to Mark at Inchcape preston Landrover

M. L.

We recently purchased a car from Inchcape Preston and found the service to be outstanding. The showroom is impressive and could be a bit intimidating however the people are warm and friendly. Martin Collins looked after our sale and nothing was too much trouble, he took time to understand our requirements, made sure we were comfortable and fully informed every step of the way. This is our first Discovery Sport and Martin made sure we had a special experience, he sent videos of the car being prepped, took away a lot of the 'detail' by handing most of the admin himself and spent time ensuring we knew how to make the most of the features on the car -thanks Martin, great job. Everyone we had contact with were friendly, approachable and professional and we'd strongly recommend this dealership for Jaguar Land Rover vehicles. Thank you to everyone at Inchcape Preston

D.

I've bought my last two car's from the dealership. Martin Collins has helped me each time, always on hand with any questions and concerns. I can be very particular with what I want, but I know Martin will sort it all out for me. Many thanks Martin.

D. A.

I collected my new Velar on Friday from Land Rover Preston. I was extremely impressed with the excellent level of service throughout the whole purchase process. I want to mention in particular Alan Wood the sales executive who I dealt with from start to finish. He was very professional efficient and friendly.Nothing was too much trouble for him. I went to the showroom on Bank Holiday Monday and everything was completed including transfer of my private plate by Friday. Alan even came in to work on his day off to complete the handover - customer service above and beyond! Also a big thank you to Craig for dealing with the paperwork in such an efficient and understandable manner

A. S.

A great customer focused experience and everything you could wish for when buying a vehicle. Kelly was a pleasure to deal with, she was highly professional and has given us an exceptional service - nothing was too much trouble. She listened to what we wanted, took time to help us find our perfect vehicle and was an absolute delight with our 17 month old son. Finance and paperwork was sorted very quickly and Kelly and Craig were in regular contact throughout the process. The entire experience of purchasing our Evoque was above and beyond our expectations. Many thanks again to Kelly and Craig!

D. R.

We would just like to say how happy we are with our new Land Rover Discovery Sport. The service we got was first class. The sales assistant Katie Needham who looked after us made the purchase of our car a very special day. Katie was very helpful with everything we needed, from start to finish. Also had a courtesy call from Katie today to see if we enjoyed the car over the weekend, and was there anything else she could help us with. One very happy customer.

S. W.

Dealt with Remy Walker to purchase a new car. Just wanted to say thanks for the friendly, professional and engaged manner in which he made this process easy and enjoyable. We look forward to delivery and visiting Inchape again soon

P. W.

Visited to have a service and adblue top up. The service I received was exceptional, even under Covid-secure measures. It was raining and having the courtesy car brought alongside me and being offered an umbrella was a very nice touch, which makes all the difference. Couldn't ask for more. A very smooth, efficient and effective experience.

P. M.

I've been using Inchcape Preston for years now. Quality new and used motors at reasonable prices and with the reassurance of a well established and trusted dealership. The main thing that draws me back to them though is the staff. Joe is my go to member of staff. Really knows his stuff. Friendly, helpful and always makes sure everything is just as it should be. Nothing is too much trouble even after a sale. 5 stars for him.

m.

overall great service and very helpful. However, whilst the current coronavirus restrictions have made it a little more difficult for everyone and we have all had to adjust and adapt, had the weather been poor (it was thankfully a warm dry sunny day) then having to wait outside to retrieve my vehicle, for more than half an hour could have made matters a lot more uncomfortable. Some temporary outside seating would also be a help too, particularly for anyone not able to stand and wait for any length of time. These are the reasons why I couldn't give 5 stars.

S. E.

Bought a Range Rover Velar from here last week, Skye dealt with my purchase from initial enquiry to picking the car up, she was fantastic and went through everything with me. She’s a real credit to your team. The car itself is probably my best purchase to date, it’s a fantastic car, really high spec with lots of features you wouldn’t expect with a car. Looking forward to many happy driving days and I’m sure I will see you again in the future

T. T.

This dealer is one of the best I have ever experienced. I bought a Range Rover Sport SVR from Louis, from the initial enquiry, his efficiency and effort was excellent. The video of the car was informative, showing all of the function and features of the car. On the day of collection I travelled from Newcastle, I was collected from the train station and the car was as described, in the showroom ready for me, the management team introduced themselves and thanked me for the business, I will definitely use this dealer again! Well done all!

G. B.

Was OK buy asked for a quote on some body work and never received it. Also the courtesy car was very nice but hadn't been cleaned when I received it and was covered in crumbs.

A. C.

We have recently purchased our car from Inchcape Land Lover Preston and I must say that we were very pleased with their services and their attention to detail. Our sales person was Alan Wood and we could not praise him enough for going the extra mile to ensure that we were happy with our purchase and that the car was in exceptional shape when we collected it. He was extremely professional and polite at all times and we did not feel rushed nor pressured in making a decision. He was just happy to show us the car, how it drives, etc. He took his time to talk us through all the process and to show us how to improve the driving experience in our vehicle. He even called the following day to ensure that we made it home safely and that we were pleased with everything.

A. T. R.

No issues with the repair, but the receptionist who took our keys was rude and condescending, she had no people skills at all and should not be the person to greet people for service.

D. B.

Purchased a Range Rover Evoque and the whole transaction was excellent from the first online enquiry to collection. We dealt with Scott Wilson who was very helpful throughout. We were made to feel welcome from the moment we arrived. The best car buying experience we have ever received. Would recommend this garage.

A. B.

I called in to the Preston dealership to test drive ‘on spec’ a Range Rover Sport and my first point of contact was Alan Wood. Despite not making an appointment and the showroom being busy Alan arranged the test drive that day. From that point onwards Alan Wood has handled everything, keeping me regularly informed, working to my timescale to get the car ready for delivery. On inspection of the car, there were a number of items that needed attention and I trusted Alan and the dealership to attend to these. Last Saturday I arrived at the dealership to find an immaculately presented vehicle that far exceeded my expectation. The handover took about 90 minutes and, in that time, every aspect of the car and the controls were explained to me. In over 30 years of buying nearly new to one-year old cars my most recent buying experience has been the best. I have never interacted with a car salesman who has been more professional, dedicated and committed to making sure I was a satisfied customer; it’s been an exceptional buying experience.

P. R.

Excellent service by Gary and staff. Ordered a part on Friday afternoon, had to be delivered overnight. He had it fitted by 9.15 this morning while I had a coffee. Main dealers often get bad reviews, but I'm impressed with the service I received and at a very reasonable price. Well done Gary and staff at Inchcape.

N. C.

I initially contacted Inchcape Preston to set up a test drive of a car I had seen on the Land Rover website. I was passed through to Alan Wood who informed me that this car had unfortunately been sold. He was able to locate me another car, exactly the same speck as the one I was initially interested in but with fewer miles! The car was originally in Southampton, slightly far from my home in Scotland - however Alan had this transferred to the Preston showroom for me. Buying the car from a distance (and being very fussy!), I had a few concerns regarding condition, having not previously seen the car in person. Alan was extremely helpful, professional and reassuring throughout, giving me regular updates about the status and whereabouts of the car. As soon as it arrived in Preston he sent a detailed video of the car which was very useful. I thought I noticed some damage in this and emailed Alan to ask. Almost immediately he sent another close up video of the area in question which showed this was in fact just a fin on the wheel arch - a handy design feature which he explained to me. The whole process was extremely easy thanks to Alan and Craig at Inchcape Preston. The handover was very slick and well thought out, with paperwork being handled by Craig whilst Alan showed me the car and took me for a test drive. At no point did I feel pressured, rushed or talked into taking additional insurances. Even after the sale was complete, Alan was checking up on me to ensure that I got home safely and that I was enjoying my new purchase, with a thank you email and phone-call the next day. Great staff, car and showroom, would definitely recommend. Thank you Alan and Craig for my beautiful new toy!

S. O.

From the outset, David Proctor-Atkinson was excellent. He was professional, extremely helpful and nothing was too much trouble. He responded to all my calls and emails quickly and made the whole selection and purchase a fantastic experience for myself, my wife and our family. Having previously purchased a vehicle from Hatfields and vowed never to darken their doorsteps again, I am pleased to say that this recent experience geared no resemblence in the slightest, restoring my faith not only in car dealerships but Land Rover itself. He is a credit to your business.

D. C.

I normally don't take the time to write reviews but felt we had to, on this occasion. Genuine great attitude and professionalism from the staff. The showroom is great and kept the kids entertained also. The gentleman who looked after us was called Martin Collins in the used car sales. Certainly ask for him. He made the process of buy a car and trading my old one in - all effortless. I feel like we got value for money - well worth the premium of going through a dealership. Thanks Inchcape Preston you restored my faith in car salesmen!

J. G.

Fantastic - very professional - Louis Cookson was exceptional - he was very knowledgeable, efficient and answered all our queries quickly which in the end was the main reason we decided to go with Inchcape Preston. After searching for months Louis got us the car we were looking for, infact he managed find one even better than we had originally enquired about. The customer service was wonderful which made the experience of buying a car easier and better than we had expected.

P. M.

Dealt with Martin regarding a Used car. He was very friendly and obviously knew his stuff. Bought a car which had been handed in as p/x, there where a few minor scuffs on it but Martin assured me he will get the car looking brand new by the time I came to pick it up. Came back a week later to a perfect car, looked brand new! Great Service, definitely would recommend! Thanks

M. M.

I’d like to thank Sky, she was amazing throughout our whole experience at Land Rover. Unfortunately we didn’t end up walking away with a Range Rover but she committed herself for days for us to help find a perfect car. Her knowledge on the cars and her personality is enough to make anyone feel at ease. We’ll definitely be returning within the next year or so to get our perfect car. Thank you Sky! X

S. H.

The visit itself, and the work you carried our was excellent. Following receipt of a short video, I tried 6 times to speak with someone but the phone just went unanswered. I eventually gave up and called your sales department who answered within a couple of rings. They managed to connect me to the person dealing with my car. This has been a problem since you opened and urgently needs addressing. I have an SVR and my wife runs an SV Autobiography. We also have a Discovery. To be honest a customer who runs top end cars expects better. If it doesnt improve next time, i will use Farnell in Nelson who are the same distance from my office.

J. F.

We were very well looked after. The sales person, Louis Cookson, was excellent. He was very knowledgeable about the vehicle my wife and I were interested in, as well as other products. Louis took the time and effort to make the experience special and left us both feeling very satisfied with the purchase. We drove away feeling confident we had been looked after.

T. J.

I have just purchased a used Range Rover from Land Rover Preston. The level of service was excellent from Martin. He took the time to really understand my needs and was available every step of the way to answer questions on changing the vehicle across to my private plate before I collected the vehicle. The team in the showroom were extremely friendly and approachable clearly enjoying their roles within the company. I would recommend family and friends to Land Rover Preston.

G. S. M. D.

I was recommended by my brother in law to visit Inchcape Jaguar / Land Rover. We were introduced to Kelly Gaze, who made us very welcomed and was so helpful. We are very grateful to Kelly in helping us choose the right F Pace vehicle that met our needs. She spent a lot of time explaining each of the optional extras we could possible choose. She was not fazed by the numerous questions we raised. In fact, Kelly was very professional and courteous, and we were made to feel very special throughout our whole experience in buy the new Jaguar. When we placed the order, Kelly ensured that all our requirements were captured. We would highly recommend Inchcape Preston, especially dealing with Kelly, who is a real asset to the company.

S. F.

Buying a new car can be daunting as there are so many options to choose from which can overwhelm you but our experience with Kelly Gaze made our purchase this time pleasurable. From our first visit she was patient and helpful in guiding us with what was available. Even when we changed our mind and ended up with a different car she dealt with it all easily and accommodated us. We are very happy with our experience and highly recommend Kelly and hopefully we will deal with her again in the future.

C. G.

I went to the showroom with a simple intention - to see whether or not the children were comfortable in the low back seat of the new Discovery before we went on to look at the Volvo XC90. I then met Alan Wood, and that afternoon I left having pretty much signed for a much more luxurious, bigger engined nearly new model than that which I was thinking of buying when I first went in. It is fair to say that the process was not completely smooth sailing - the phone lines were down for a fairly protracted period - but Alan kept me well informed notwithstanding the inability to speak directly to me. Despite this, and the inconvenient presence of 2 bank holidays and Easter Sunday in between my first introduction to the car and the pick up, and even with my requests for a host of additional extras to be fitted, the car was ready 1 week after I first laid eyes on it with the finance sorted by Craig without any issues. A (very few) niggles post purchase have been dealt with without difficulties and with alacrity. I don't, generally, enjoy the "buying cars" experience but I have no complaints whatsoever with the service, professionalism and humour displayed throughout this purchase, from the moment I went into the showroom to the moment I left in the rain to drive down the M6 in my lovely new (to me) car. I would have no hesitation in returning for my next purchase, although that may be sometime into the 2020s, and would certainly recommend Inchcape Preston and Alan Wood to any of my friend and colleagues. A lovely experience, with Alan in particular going above and beyond at times to ensure that the car was ready.

M. S.

Excellent for my first experience of Inchcape/Land Rover services. Treated like a VIP and the work carried out to time and quality.

M. W.

I purchased a used approved Range Rover Evoque on Saturday. All the staff were excellent and extremely professional at all times. A special thank you to Remy Walker who was incredibly helpful and very knowledgeable. His professional style made my purchase so much easier and less stressful. Remy was a fantastic person to buy from and I wouldn't hesitate to recommend him. Thanks for everything.

N. P.

I purchased a Used approved Land Rover Evoque this month, this was my first land rover purchase so I was a bit nervous about buying a larger car than what I was initially used to. I was met by Martin Collins who dealt with my queries and questions in a professional and courteous way. I was impressed by his approach and the way he dealt with my purchase. His personal approach and style made this purchase so much more easier for me, he went out of his way and delivered an excellent service. A great person to buy from and a lovely gentleman.

A. L.

Excellent service. The staff are very professional and helpful. They keep you updated on the progress of your car and explain whats been done when you pick it up. I would highly recommend this dealership.

K. B.

I would just like to thank Louis Cookson for the outstanding customer service I received during the purchase process and collection of my new Evoque yesterday. Louis is an extremely professional , efficient and personable young man with a undeniable passion for the brand he would be an asset to any team. Thank you so much we will be back soon!!

P. B.

I booked in my Range Rover velar to have the cameras recalibrated after having a replacement windscreen and to Investigate a rattling noise. A very polite receptionist greeted me and a professional service guy called Rob took my details. Courtesy car available as requested, and I was notified when the work was completed. I found the whole service very professional and hassle free, I would not hesitate in recommending Inchcape Preston.

A. E.

Absolutely fantastic service from walking into the showroom to enquire about buying a car to purchasing and taking the car home. From past experience I don’t usually find many car salesmen customer friendly, they just want the sale and completely disregard you as a customer. My experience with Katie was at the other end of the scale. We had only gone in to look at the new Range Rover Evoque and ended up buying one! Katie was customer friendly, approachable and knowledgable, on hand to answer any queries, take me for a test drive and yet also gave me my space to reflect and discuss the car and potential purchase with my husband. The test drive was a proper test drive on a range of road types and speeds. It wasn't just round the business park as some dealers insist you do. Katie spent hours with us and made us feel that the experience had been a special one. She has very good person centred customer skills. Normally feeling stressed in such an environment she made me feel relaxed and listened to. It made me want to purchase from her and that particular garage as if this is the standard of sales, I expect servicing and supporting depts to be the same. You get a feeling about a dealership when you use them and this was 100% positive. Would highly recommend.

j. J.

We have just purchased a car from Inchcape in Preston , we were very well looked after by Alan Wood he was an absolute pleasure to do business with . He helped us choose the right car , he kept in constant contact with updates on when we would get the car . When we collected the car he spent time with us explaining everything and answering any questions we had . He was patient , pleasant and so friendly , we felt like we had known him for a long time . Five star customer service .

M. E.

Got parts for Car parts from behind showroom. Was served by a young apprentice called Sam. He was very knowledgeable, welcoming and polite. Fantastic customer service. Even ordered in parts that we unavailable and helped load the car. Would very much recommend going there and asking for him specifically. Brilliant member of staff. Thanks again.

D. M.

Fantastic is all i can say, in these current times to have had the level of service we received from Neil and Louis was second to none. A definate 5 star experience for us Thanks so much my partner is thrilled with her new car and was overwhelmed with the suprise we all managed to keep

J. H.

Great place to visit as its very modern and with a massive stock you can look at the car you're considering. Bought a new Range Rover Sport for myself through Matt Robertson. Great guy to deal with, very knowledgeable and responsive to calls and emails. A very good buying experience with him as he know what he was talking about and kept you updated at all times. Delivery first class also as Matt took the time to explain everything fully. Highly recommend the garage and highly recommend Matt.

L. H.

Collected my Auntie & Uncle's E-Pace this afternoon. Highly recommend anyone buying a Jaguar/LandRover to get in touch with Martin Collins. 1st class service, really helpful, and a genuine nice guy. Martin always returns your calls/emails even after hours. He goes above and beyond always putting his customer and their needs first.

J. M.

Worked on my Range Rover deal with Katie and she couldn’t have been more helpful. Katie always kept me informed on the different deals and even when my original deal didn’t work she persisted to find the right deal for me, I couldn’t be more happier. Drove my new car away last week and it’s exactly what I wanted and more. Top service from a top dealership finished off with expert advice and knowledge of the cars by Katie. Thank you ! Katie I’m sure your going places at Inchape 👌

G. F.

I recently purchased my dream Land Rover Evoque from Emily Day. She arranged a superb deal to enable me to get a top notch car. Without Emily's help I don't think I would have been able to get the right car for the right price. I would recommend anyone thinking about getting an Evoque to speak to Emily and Inchcape as they were superb and very accommodating.

S. H.

The assistant was efficient and helpful, keeping me fully aware of what stage the MOT and Service had reached at all times. The text with video link showing the mechanic's inspection was interesting and helpful. The MOT and Service were completed within a very reasonable time.

K. K.

I am extremely pleased by the service provided by Inchape Land Rover Preston. David Proctor-Atkinson and Craig Moorhouse were both very professional, patient and friendly. They made the whole process very easy and we are more than pleased with our Landrover Discovery. David, very kindly, drove the car to our home, a journey that took him approximately 3 hours. He then patiently answered the endless list of questions we had about the car before setting back off on another 3 hour journey to Preston! The aftercare has also been excellent. My questions have been answered promptly and sometimes outside office hours which has been extremely helpful. I would highly recommend this dealership and look forward to buying another car from them in the future!

B. W.

This was the first time I have used Inchcape at Preston and I was not disappointed. The staff are very friendly people and I was kept informed of my cars progress throughout its service. I waited while the car was being serviced and was offered refreshments throughout the time I was there. The car was presented clean and tidy after the work was completed I can say that I will use them again.

T. M.

We were surprised how big the Inchcape Land Rover site was when we arrived. Once we met Kelly Gaze she instantly made us feel at home with a warm welcome. Kelly kept us informed prior to our arrival and sent a video of the vehicle we were going to view. Although it was a used vehicle, Kelly made the buying experience feel special. The handover was professional and unhurried. We were shown around the vehicle and felt comfortable to ask any questions and not put under any pressure at all. We would thoroughly recommend Inchcape Preston. Kelly is a credit to the company.

P. R.

I have recently taken delivery of a brand new 2021 I-Pace and even though the car is fantastic I can honestly say that the service. helpfulness and efficiency i received from everyone at JLR Inchscape Preston matched and exceeded my expectations as well . Everyone involved and particularly Ryan Allan in sales provided me with a fantastic level of service that I have not experienced elsewhere when buying a car and that coupled with the very competitive price , salary sacrifice and BIK advice and super quick delivery and handover means I am unlikely to go anywhere else in the future. Well done and thank you to everyone at JLR Inchscape Preston.

S. B.

I have just bought a lovely Land Rover R Sport off Inchcape Preston. I met the business principle Paul and sales manager Gene. They were very courteous and helpful without the typical car salesman approach! The actual salesman was Ashod Miah, he was a lovely gentlemen indeed. Very courteous and very helpful indeed. He has kept me up to date with e mails and calls and made the experience a delight. Thank you.

L. C.

I visited JLR preston to have my husbands car repaired, while I was there I spoke to a lovely young man, about having paint work done, he was very knowledgeable and very professional. He explained what he would do and how he would do it. And was very straight forward about the cost of the job. Thankyou to Brad, the technicians do not get enough credit, my car was also very clean afterwards, the valet team did and excellent job cleaning the car once finished

J. M.

Nipped into Inchape Preston a couple of weeks ago on the off chance after seeing an Evoque online. From the initial visit the customer service has been second to none. Ryan who dealt with my initial enquiry and subsequent sale has been excellent. He talked me through the spec of the car, allowed me to test drive the vehicle and went through the process of part exchanging my car. Ryan kept in contact with me throughout the sale process and advised me on swapping plates over. On the day of the sale I was welcomed warmly, there’s no pressure or rush to get you out and everything is explained to you in detail. I left happy, with a newly taxed car, full tank of petrol a pet ramp (thank you Paul) and my private reg in place. An excellent experience and will most certainly use Inchape Preston for all my Range Rover needs. Thanks Ryan!

I. C.

Just taken delivery of our new Evoque purchased from Inchcape Preston We were looked after from start to finish by Louis who was fabulous. When we first arrived and met him we found out he was actually on a day’s holiday yet he still spent over three hours with us and nothing was too much trouble for him. When we collected our car Louis looked after us with such professionalism making the whole experience enjoyable. Thanks Louis

D. E.

We never normally write reviews, but me and my partner had such a good experience at Landrover in Preston and the sales person Matthew Robertson. From start to finish he was amazing! We felt he took he’s time with us and went out of his way to make sure we got what we was looking for. It was an absolute pleasure and we are so in love with our new car. I would highly recommend this car dealership and especially Matthew, buying a car can become a very stressful time but thanks to you we had no doubts about the quality or buying the car. thank you so much we are very happy customers. Demmie & Caine

N. B.

Excellent service including courtesy car. The only issue was the inability to discuss any details at handover or collection due to having to carry this out in the open air in the pouring rain. I realise that the Covid situation is causing difficulties but the provision of a covered area/gazebo/awning would have been helpful.

M. B.

Great experience from the moment I touched based with Remy. I felt very comfortable throughout the whole purchasing process. I travelled up from London and was met at Preston station by Remy who gave me a guided tour of his city on the way to the dealership. There wasn't a hard sell, the car did the talking and I got a good feeling when buying it from Inchcape Preston. Thanks for your help!

P. G.

Just bought a Range Rover Sport from Preston Inchcape and am absolutely delighted with it. The salesman Alan Wood was professional, helpful and friendly without being pushy. He listened to our wish list and went through every aspect of the car we were buying and made sure we were happy . Alan was very patient and any questions were answered with great knowledge and made the experience of buying the car a pleasure. Would definitely recommend Landrover Preston, and in particular Alan , thank you so much

R. A.

Bought a new Land Rover Discovery HSE 3.0 litre 306 BHP from this dealership - dealt with Giles & Chris and other professional colleagues in finance and parts department including Stuart. Reception staff really lovely. Great coffee and waiting area truly immaculate. Excellent dealership facilities / always pleasant and helpful - couldn’t have done more to make it an enjoyable / easy purchasing experience for our business - the new vehicle is truly fantastic and an excellent British Product - well done Land Rover and thank you to everyone at the dealership from reception to back office for all of your assistance - Highly appreciated and recommended in all aspects. Thank you again. (Ashall Town Planning - EST 1993).

A. L.

Phonecall the day before to confirm all details from a lady named Hannah, i was told how long it would take and if i needed anything, i explained i was supposed to be working from home, Nothing was too much, Hannah provided me with an office to work from whilst i was waiting for my car to be sorted the next day! The whole process was stress free and throughly explained. 5 Star customer service Hannah and only 1 month in the job! Excellent :)

I. M.

I recently bought a LandRover from Mashalls Oxford LandRover. I was bitterly disappointed with the service that was provided by them and had a few issues to sort out on the car after taking delivery. I visited Inchcape Preston and spoke to Nick Grady. I was exceptionally taken back from the warm welcome I had received from a senior manager in the dealership, who truly understood the concerns I had with my car and provided me with a personal service taking into consideration my time and convenience. This dealership is special. My Business has now bought 3 additional cars from the dealer due to the service received. Totally recommended to buy from.

P. M.

I have been dealing with Inchcape (formerly James Edwards/Hunters) for around 14 years and they have had their ups and downs. The service this time however was superb. Looked after by Meghan who was friendly and knowledgeable throughout. Service was fast and efficient.

P. C.

We purchased our lovely 12 month old Discovery 5 HSE Lux and we are really pleased with the overall condition and the excellent service we received from the Sales Representative - Martin Collins, who comprehensively went through all the many features our new car offered. This new large dealership is very impressive and all the staff were very friendly and helpful. Martin was very professional and we wouldn't hesitate to recommend him and the dealership for purchasing a new or used Land Rover or Jaguar.

s. s.

Martin at the dealership is a top guy and has looked after Shaun & Sarah at Botany Bay Boatyard. We have purchased two vehicles from him and are very happy with inschape preston. Kind regards Shaun & Sarah

C. J.

We recently purchased an Evoque from Inchcape Land Rover Preston. Louis made this an extremely special experience. Nothing was too much trouble for him, we felt very comfortable in his company and he was genuinely excited for us. Each member of the team that we came across were professional and friendly and we highly recommend this dealership. A massive THANK YOU Louis!

K. G.

We recently bought a range rover evoque from Land Rover Preston. Skye was our Sale's woman and she was extremely professional from start to finish. I was worried I was going to be very pressured to by a car that day (as I previously have been at other garages) and was treated with respect (which again I have previously not been). Skye knew exactly what we were looking for and helped us find our perfect car. She was calm and patient with us from start to finish which resulted in us putting a deposit on a car that very day without test driving it due to it being in another garage. Skye however did give us opportunity to test drive one of her colleagues car. Thank you so much Skye for all the help you gave us when choosing our dream car. You DEFINITELY need a promotion or payrise! Katie and Paul

g. j.

Many thanks Jaguar Land Rover. Many thanks Inchcape Land Rover Preston. Warranty work carried out without fuss nor drama on my Discovery 5. Very efficient. Thanks to Emily in after sales for controlling and advising at each stage.

c. m.

If you’re looking for looking for an outstanding customer experience go to inchcape. We were fortunate to meet one of their sales representatives Skye. Her knowledge, attention to detail and wonderful warm engaging character meant that buying our new Velar really was a pleasure. She took time to explain all aspects of the vehicle, knew the features and benefits inside out and constantly went the extra mile.

K. P.

My experience was entirely satisfactory. Contrary to some of the adverse comments I found both the service staff courteous and helpful. Likewise, I received prompt attention from the used vehicle specialist and also from the sales staff. All in all a good customer service and a good experience.

C. B.

Really really impressed with the way the guys were with me at Land Rover. Paul Raynor dealt with me, what a top guy he is, a true credit to the company. I’ve never gone straight to dealerships when I’ve been looking for a new car it’s normally been private sales but always thought of dealer ships to be high pressure salesman’s well not these guys! Not once did I feel pressured or rushed into getting something I didn’t want. Thank you again guys I will be coming back when it’s time for a new one!

C. B.

Just bought a pre-owned vehicle from Inchcape Landrover Preston. A very smooth and pleasant transaction. Sales executive Remy was extremely friendly, courteous and professional. Very pleased with the service I received and the vehicle so far has been faultless. Would have no hesitation in buying from this dealer again.

p. b.

Fantastic experience with the service staff. Let down badly by the rude, ill mannered woman in the sales area - we mistakenly walked into the sales area after following the signs on the side entrance door indicating the entrance was at the front of the building. Her attitude badly let down your company.

N. P.

My Range Rover Sport went into Hunters Land Rover Preston on a vehicle recall ( detachable tow bar) from my first phone call to picking my vehicle up, the staff were knowledgeable and very courteous and to add to this I was given a courtesy car ,nothing seems to much trouble , I was also kept informed about the work which was completed in the day . I would like to say thank-you to the staff for a pleasant service.

F. P.

A very pleasant experience from start to end. An oil service appeared and displayed on the dash which needed to be booked in.

S. K.

I have just purchased a Discover Sport and i have to share the fantastic experience and service with the sales team there. They have all been fantastic with absolutely no pressure whatsoever, really professional and super friendly. Scott, Martin & Louis were all very patient with me and let me go at my own pace. Louis finally clinched the deal with me and the after sales from him has been amazing to the point he even gave me his personal mobile number if i had any issues, increadble ! Thank you to all the team at Inchcape especially Louis, you have probably got me for life now. Best regards Steve Kear.

J. W.

Telephone inquiry initially about a disco sport and was passed to Skye , unfortunately the car I was asking about was sold , but she assured me she would find the same car to my spec , sure enough she did and it was better value !! Cannot recommend highly enough , her videos were excellent and had the confidence to buy over the phone, she made the whole experience of purchasing painless , very unusual comment from a Scotsman , she handled transfers and delivery of the the car in a very courteous and polite manner ( my local land rover dealership had the same chance but did not bother to get back to me ) will definitely be contacting Inchcape and Skye again should I decide to replace another vehicle

c. J.

Dave and Craig have been really helpful and understanding during the process of purchasing the car. There have been a few minor things out of their control but they have strived to put them right as early as they could. Would definitely recommend them to anyone who is thinking of buying.

M. C.

The ladies were very helpful, and the car issue was resolved quickly and efficiently

S. D.

The whole experience of choosing a new car was great from start to finish. Katie helped me find exactly what I wanted and the whole process went smoothly. It was the most positive experience of buying a new car that I have had. Plus I am living my new car!

P. B.

Superb experience from start to finish. Car exactly as described, finance all sorted without delay or problem, no trying to add things on or sell you anything extra. Alan the salesman was very nice to deal with, as was the finance guy. 10 out of 10.

C. H.

I very recently purchased a Range Rover Evoque from Inchcape Jaguar Land Rover Preston. This dealership is over 200 miles away from where I live and I would ABSOLUTELY travel all that way to purchase another vehicle again. The reason being, Alan Wood. I had very specific requirements for the car I wanted to buy and hence did a nationwide search of vehicles. The vehicle I fell in love with happened to be in Preston but I knew that the distance would be worth it. I made a telephone enquiry and was passed to Alan Wood who deals with Used Approved Vehicles. From the moment he picked up my call he was informative, courteous, highly professional and so very helpful. He provided all the information I asked for, even went out of his way to take notes and call me back when he didn't know the answers there and then. Being such a distance from the dealership everything until handover was dealt with by phone and email but Alan's approach was just as personal as I assume it would have been had I been a customer in branch. Swift responses and detailed emails made my experience all the more pleasant. Alan sent me a video of the car taking me through a detailed tour of the vehicle even pointing out the 'not-so-perfect' aspects that you can sometimes overlook on a Used Approved Vehicle. Once I had made my decision to go ahead with the purchase, Alan sent me all the documentation required for signing and took a deposit to secure the car. We arranged and collection date and I took a 3 hour train to Preston. Alan was waiting to collect me from the Station when I arrived and took me to branch. He ensured I had something to drink having travelled so far and then proceeded to show me the vehicle which had been prepared with a red silk sheet and red bow covering it. Alan took me through a thorough briefing of how the car worked, set up my Bluetooth and InControl app and even let me charge my phone as I was running low! Down south, you only get this sort of treatment when you buy a NEW car, and that's if you're lucky. (I know people who have bought cars in excess of £50k new and just been given the keys and waved off the forecourt!!). All in all I have to say that this was the best, most professional, most personal car buying experience I have had (and I've bought 5 cars in the last 8 years!!). I have already recommended Alan Wood and Inchcape Land Rover Preston to a colleague and will continue to recommend to other acquaintances of mine in the future. Thank you Alan and Inchcape Preston for your professionalism and personal approach. I'll definitely be returning in future.

m. c.

Both myself and my Wife had a first class experience at the Land Rover dealership in Preston. We purchased our 3rd vehicle from this brand and our first Range Rover Sport, which we are delighted with. Our sales executive, Katie Needham was professional throughout and very knowledgeable, she made the whole purchasing process simple and straightforward, thank you.

R.

I took my evoque in for it's first Mot test and we waited in the showroom. Naturally we had a look at new vehicles, it's always a pleasure and I may be considering a purchase.

M. O.

Friendly and professional service. Good communication too. Thank you.

I. A.

I delivered my Land Rover for a brake recall inspection at 14:00 and was told to expect it to take 1.5hrs. I returned about 15:15 and it was not ready; fair enough. After two coffees, an inspection of the showroom and a read of a magazine, I was told that a decision had been made to replace the front brake hoses and it would be a further 20 minutes or so. Eventually the car was ready and I was given the visual inspection sheet. The work was free to me of course. I believe that the time must have been close to 18:00. Thank goodness I was not paying an hourly rate for the work. I think the video of the visual inspection is a good idea; Bowker Harley Davidson have been doing it for a while.

P. N.

In June this year I purchased a Range Rover Evoque from Hunter's. From my first visit when I itendified my chosen vehicle to when I collected it a couple of days later, the service and attention I received was nothing short of outstanding. The staff at Hunters are truly excellent, and deserve an appropriate review accordingly. I will, without hesitation recommend Hunters, and indeed their staff to friends and colleagues alike who are currently considering purchasing one of the well established Range Rover brand. A thoroughly well deserved 5 stars.

R. P.

The service I have received from Hunters since I purchased my 2nd hand vehicle last August has been nothing short of exceptional. From the initial sale to resolving an issue after a few months, they have acted like all car dealers should. Would wholly recommend Hunters to anyone buying a Land Rover. I made a 240 mile round trip to buy, and its a shame I cant use them for servicing, best main dealer I have ever dealt with.

P. P.

I decided to look for a used Range Rover Velar and contacted all of the dealers within 200 miles of Cumbria where I live. Remy was the most proactive salesperson and I viewed the car 5 days later. The dealings with Remy and Inchcape in Preston were straightforward and I was very pleased with the deal and the overall experience.

D. H.

The staff were very efficient and knew what was required to fix my cars sat nav problem and the engineer kept me informed about the process all the way through. The only complaint I have is that they have not changed the original REG number which I had transferred to my personal number in there records even though I have pointed this out to them several times and am still receiving E-Mails with the old number quoted in them.

a. b.

The appointment was pre booked weeks ahead for 9am. However even after asking twice i was still waiting at 9:40 which is not acceptable. I advised the receptionist I was leaving and would book with Farnell in Bolton at which point she managed to get Danny to come out and see me. From this point onward, the technicians were excellent as was the rest of the service. I just fell your booking in system lets your business down as I could see other clients getting frustrated also.

J. G.

Many thanks to the Hunters of Preston team. I purchased a Freelander 2 in July and have had reason to request warranty work on two occasions. On both occasions works were carried out without question or cost. It's a shame their rates for services are so high but the quality of service and attention given by the staff might just make it worthwhile.

L. F.

The service staff were very helpful and the courtesy car was fine. The car was serviced and a few software updates were done as planned. The car wasn't washed as the washing water pipes were frozen but an apology was posted at reception. Unfortunately when starting the car subsequently it still show a service is required.

c.

First of all let me say my interest is Jaguar , first visit to the new preston site and I was impressed by the size of the building , however , my first thought was " My word who pays for all this " . Of course , ultimately , it's us , the loyal customers ! Anyway the service was good , I only went for batteries in the key fob . In my case Labour is free , you just pay for the batteries . The site seemed so isolated where it was in fulwood , unless there is a quicker route from the M55 . As soon as I went to look at the cars in the showroom we were " pounced " on . Do NOT like that at all . That's why only a 4 star rating . Hopefully I can look in peace next time because I am in the market for a newer Jag . Mike

J. S.

Very good, my wife called the garage ahead of visiting to collect our car following warranty work and said she was in a rush. the staff were very quick and ensured she wasn't waiting around. Big thank you. We really appreciate this.

C. D.

Great service from team getting the XE it's annual check over and update. Hannah very helpful in getting everything sorted including the loan car under the latest covid rules.

Z. B.

Flexible in getting services done, courteous to pick and drop my car so i didn’t miss my day at work. Complimentary car wash was very much needed. Very happy with service and professionalism!!

S. M.

I recently purchased a new Range Rover Sport dynamic from Hunters and the service I received from walking in the showroom to receiving the car was fantastic the salesman Giles was a pleasure to deal with and I feel like I had a good deal. All in all I wouldn't hesitate to recommend Hunters and Giles I certainly will be returning to them in the future .

S. A.

Dealt with promptly by a friendly member of staff. Courtesy car was provided as requested. The job was completed within the day and car was returned clean and tidy.

J. F.

We are absolutely delighted with our purchase of a car from Inchcape Jaguar Landrover in Preston. We cannot thank Louis, Paul, Martin and Craig enough for their attention to detail. The team are very professional and their service is second to none. They make you feel so special and they really do care about you. We have peace of mind and the bonus is we have an amazing car. This is our first Landrover and we are now converted for the future. We fully recommend Inchcape and will certainly be returning in the future. Thank you. John & Julie Flanagan.

G. S. B.

Very pleasantly surprised. There was ample parking. The staff were polite and efficient. The service was completed on time with no extra costs and the car washed and valeted. Will return when we are looking for our next car.

K. R.

I had the best possible customer experience at Land Rover Preston. The team were professional, knowledgeable and a lot of fun to deal with. Thank you especially to Paul Raynor, Neil and the 'other' Paul. A cracking team of chaps who are a credit to the Land Rover brand. Thanks for everything guys!

s.

Picked up my Discovery Sport today, absolutely thrilled to bits with it😀 Top service, extremely helpful, which was much appreciated during these difficult times, with safety and social distancing being a main priority. Full marks go to Ryan Allan (sales team) who looked after me👍👍👍👍 Steve

M. R.

Buying my wife’s new car was a pleasure. Remmy our sales man was very thorough and fair through out transaction.making it a stress free and exciting experience . Both my wife and myself would like to thank you and look forward to dealing with you again in the future.

m. r. r.

Great team, I bought a Discovery Sport from Remy who was very good to deal with, nothing too much trouble even responded on days off. Showroom is exceptional. great all round service would highly recommend.

P. H.

@Katie Needham at JLR Bluebell Way made our needs her top priority from start to finish. This is what buying a new car should be. Highly professional, customer focussed service where nothing is too much trouble. We have recommended friends recently who bought a Velar. A1. Thanks Katie.

C. J.

Thanks to Inchcape Land Rover Preston for the excellent customer service they provided when we recently traded in our Range Rover Sport for a Vogue. From walking into the showroom to driving the car away, the experience was one of the best we have encountered at a Land Rover dealership. This was thanks to the service provided by Louis Cookson whose attention to detail and great communication skills made the whole experience even better than we could have expected. We would certainly recommend your dealership to others cin the future.

J. A.

Had a problem with my six months old Discovery Sport, clutch slipping. I got told prior to any work being done by the Workshop Manager that it was possibly my style of driving and the vehicle was small for towing a caravan. Given that I had towed for the last eighteen years with various Freelanders without problems this would seem a rather thoughtless comment from a person of responsibility? Needless to say further inspection revealed a leaking oil seal on the engine and a soggy black clutch plate! Since return of the repaired vehicle it has felt like a different car and towed accordingly. It's unfortunate that the Workshop Manager soured the relationship from the off with his uninformed comments.

K. C.

Excellent and efficient service. I was kept well informed as to delivery and the features of the car were very well explained to me. I was even contacted the following day by the salesman to ask if I was happy and if I had any more questions about the car.

P. S.

Brilliant service from beginning to end. A distance sale but the team couldn't have been more helpful, making the whole process very simple and keeping me updated throughout. The car arrived immaculate and I'm very pleased.

J. A.

From the test drive to the purchase of the vehicle, the whole experience was very pleasing. I would certainly make another purchase through them in the future. Many thanks to both Skye and Craig.

t. d.

Took delivery of an F Pace this week and i must say the whole process was handled in the most professional manner by Ms Skye Sandiford. Her product knowlege was excellent and particularly helpful ensuring my private plate was on the car on for delivery. 5 star service , thanks Skye!

D. B.

Arrived about 40 mins before scheduled appointment. Efficiency dealt with booking car in at service reception. Offered a hot drink and then had a couple of hours wait with hot drinks on tap. Staff very courteous and explained results of the service. Car was cleaned inside and out. A great experience and thats why I moved away a Landrover Garage much closer to home.

T. R.

Very impressive looking dealership, with staff to match. Particular shout out to Katie Needham, who looked after us so well. Her enthusiasm is infectious and her expert knowledge of the range and each vehicle is really impressive. She is a great brand ambassador for both Inchcape & JLR.

A. F.

I just recently attended the dealership to have some work carried out on my Range Rover. From the time I arrived I received a high level of customer service from Hannah, she kept me informed of every stage of the service, nothing was too much trouble.

R. B.

Great experience from our initial telephone enquiry to taking delivery of our new Range Rover Sport. Thank you Louis for your excellent attentive service. Very friendly and helpful.

P.

Recently bought a Range Rover Vogue SE and wanted to thank Scott Wilson who looked after me. Great guy, Great knowledge and couldn’t have made the experience any easier. If you go the buy a Range Rover or a Jag from Preston I would highly recommend you ask for Scott.

J. H.

Just taken delivery of a 1 year old Discovery Sport. Relaxed and professional service from Alan Wood. Great car - had to try very hard to get it to lose traction on ice!.............look forward to being converted from a Defender driver to a Discovery driver.

J. F.

Under COVID19 circumstances, the reception was both friendly and efficient. I was informed by phone of details of replacement work(rear brake discs and pads) that had to be carried out in order to pass an MOT. My only slight comment is that the service reset was not carried out, but that can be done at MOT next year June 2021.Also too the recorded mileage on the invoice was incorrect, recording a mileage of some 1500 miles below actual mileage. Really something and nothing, but points you should be aware of. Kind regards Mr J Fearn Discovery Sport OE16 MXD

R. W.

We were very happy with the service provided by Scott and the Inchcape Land Rover Preston team who helped us with the purchase of a new Discovery Sport. A positive and enjoyable experience, thank you.

l. m.

Girish was fantastic and also Stuart who sorted up my husbands car as he is a key worker and he needs his car to work! The car was fixed within a day and we came to pick it up! Thanks so much!!!

I. S. H.

My specific requirements of a quick turn round and a couple of queries were acknowledged and fully carried out. Pleasant and courteous staff. Overall a slick operation.

N. K.

Superb customer service and very covid safe conditions today at Inchcape JLR. Special mention for Hannah who was fantastic, she was friendly, efficient and really looked after me through the whole process.

l. d.

Picked up my velar today what a amazing car transaction was smooth even though we had covid restrictions to deal with dealt with Martin my second car from him brilliant thank you would definitely recommend this dealership

K. F.

Thanks for sourcing us a great car Scott and even turning it round a day early. Was good to see you didn't just dismiss us when we turned up smelling of horses and in our scruffs! You just need to work on then accepting Amex 😋.

B. M.

We picked up our new Discovery Sport on 10 September. All of the staff at Preston were very friendly but John Hills (our salesman) was particularly attentive. Hopefully this will be the start of a long and happy relationship with Inchcape.

M. F.

Service was prompt, friendly and efficient. Details of work to be carried etc was clearly explained. On picking up the vehicle, the work actually carried out was clearly explained to me in detail and the vehicle was returned to me in a clean condition.

C. C.

Bought a Land Rover evoque from Martin Collins,Everything was done over the phone and emails,I was very pleased with his service and he was very helpful,He did a very good video showing me round the car in the rain.

G. T.

Great facilities, great customer service, great coffee and great vehicle

T. G.

This is a very good Jaguar shop you are made very welcome and always offered a warm coffe or tea. All the staff are very polite and helpful. One cannot fault here except for one little thing: I am a motor engineer and Inchcape don't have a trade parts counter. My wife and I went out to look at swapping our caravan for a new one, but as I am a JAGUAR fanatic I said let's go and have a quick look at the new Jaguar showroom on the way. Well that was as far as we got. My wife Judith saw the car you can see in my pictures, and just fell in love with it the next thing I knew she bought it. So now we have the F-pace and an XF 3.0lt.

R. L.

My recent visit was for an MOT. The service advisor informed me exactly what was happening and what time it will all be done. Very happy thanks.

T. T.

I have looked wide and far for the right dealership to purchase from, in all the dealerships i have experienced i must say i found this one the best. great team and I would like to say thank you for making my experience well worth the wait i would truly recommend, i would give you 10 stars if i could. thank you again.

I. D.

Called in to inchcape preston today with a problem re Jaguar In Control app. Martin Collins was brilliant and went over and above standard customer service. It was not an easy solve but he cracked it. Thanks Martin: a great example of how taking time and trouble reflects well on you and the dealership.

F. D.

Asked a named person (twice) for quote for service plan by email. Still no response. Farnells were only too happy to oblige up in Nelson. On the plus side impressed with service given on minor warranty job.

a. w.

Awesome service every time I have to get car serviced. Or just general queries. Very helpful. Had slow puncture. Tyre replaced with no charge due to warranty . Front of house service desk staff very understanding of needs.

L. R.

Excellent service when I brought my car in. Kept me informed until it was time to pick it back up with its new reversing sensors. Thankyou All

K.

Recently purchased an xe... this is my my 1st jaguar having converted from 3 previous Mercedes.... Very happy with my new car, it looks fantastic, drives better than expected.... great customer service from Skye... Regards

A. G.

Requested to have a follow up on my MOT. Within 1 hour a check had been done including receiving video evidence that everything was fine all managed by Hannah. Excellent service

g. g.

Katie was an absolute pleasure to deal with, she made me feel very welcome and at home all the way through the process. Would recommend Inchcape to anyone looking for a Land Rover or Jaguar

J. F.

Bought our Range Rover from Martin Collins at Landrover Preston. The service he gave us was excellent. Completely satisfied with all aspects of the purchase. Would highly recommend Martin if you are looking to buy a Landrover/Jaguar.

m. r.

After contacting Landrover and being passed around, Mark Grattan gave his full attention to my issues. I have had exceptional service from Mark in customer service @ Landrover Preston. He helped with numerous issues and problems that was occuring over a period of 6+ months. Nothing was too much for him to deal with, he kept me informed at all stages of the process. I feel like he is a credit to your team. Following this my daughter is in the process of purchasing a discovery sport.

R. J.

Purchased a Discovery Sport. Super Service from Scott, delivering exactly what was promised, the car is immaculate. Every employee I encountered were both courteous and knowledgeable

J. W.

Very friendly and efficient staff. Service and MOT booked, courtesy car provided without any hassle (you just need to forward plan it if you require the courtesy car). Work carried out and a free full valet. Excellent.

S. J.

We originally went just to look at the various models but a car that ticked our boxes was available so we bought it

A. S.

Overall satisfied with the service. Staff was very courteous and helpful. The productive feedback would be to improve interior cleaning.

g. k.

Recent visit for annual service of our Range Rover sport Everything was excellent, the booking process, the appointment, the dropping off and collection were all smooth The work standard was spot on and everything done as requested

t. d.

I took my defender in for an MOT and have a couple of issues. Your team were absolutely amazing, especially Mark from servicing, he was very very helpful, thank you

D. C.

Just completed my purchase of a discovery sport from Inchcape Landrover. Compared to previous car purchases the whole experience was a doddle, Ryan Allan the sales person, asked the right questions, listened to our answers and came up straight of with the right car. The deal was struck without the usual wheeler dealer smooth talking just straight forward thats the price with my px. to change, simple. None of this is extra, thats not included ,we could possibly but , just as it was. A REFRESHING CHANGE FROM THE USUAL BULL. The whole team couldn't do enough for you including brews and a cake ..... Well done everyone

S. L.

Took my car in for its MOT. Pretty smooth service except that I had to wait over half an hour at the dealership before my car was finally ready.

J. W.

Find it quite unaccessible and unacceptable trying to book in with the requirement of a courtesy car, unless you can wait for 3 months!!! , prior to the move to this premises there was never an issue and it was a smaller premises...

M. B.

Excellent COVID setup. Two issues investigated under warranty, both were intermittent: one was resolved the other wasn't. Despite that, it was a good experience

O. K.

Lovely staff visited the place on several occasions for parts. Special credit to Sam who has served me every time... great customer service he definitely has made a customer from me! Thanks again! Would definitely recommend going and asking specifically for him :)

J. A.

Remy Walker was excellent. Prepared everything in advance, flexible so I could pick up on a Sunday and then followed up a few days later. All round fantastic experience.

S. P.

Very pleasant experience at Inchcape Preston purchasing Jaguar XF R Sport with the assistance of Alan Wood. Alan ensured the vehicle was in pristine condition for both viewing and on the day of collection, providing great service from start to finish without pushing a sale.

G.

Looked after brilliantly by Mark G. - service manager, who sorted issue. V8 running perfectly again. Geoff

M. P.

Excellent service and communication. Special mention for Skye Sandiford = one of the best car sales people I've come across. A major credit to the business.

P. G.

Lovely experience from start to finish, staff welcoming at reception, drinks offered, showroom lovely and the sales person Reyno very knowledgable, friendly and helpful.

j. h.

Sales person, Martin Collins, fullfilled our requirements and under budget, including us changing our desired vehicles part way. A very helpful man. Our final vehicle does what we want it to. A good experience.

G. O.

Remmy walker was really helpful, very polite, answered all our questions, even helped us with the blue tooth etc under very difficult circumstances, covid19. We are very pleased with our new Range Rover

D. H.

I recently purchased a used Discovery Sport and was very impressed with facilities and Martin in the sales team. A set of floor mats would have been nice but i appreciate times are tough :)

J. B.

Again a very personal service provided and Dom in Service did all he could to get the job done as quickly as possible and provided a courtesy car at very short notice when the job proved to be more problematic.

M. L.

The staff are very helpful, the mechanics keep you inform and the turnaround was fantastic. The only downside I had was the standard of the complimentary hoover and car clean was very poor.

K. B.

Very professional service. Martin was extremely helpful and informative, enabling us to get the right cars for our needs and within our budget.

C. H.

A very big thank you to Skye for her attentiveness, efficiency and diligence in searching and locating the perfect Land Rover to replace my, much loved, Freelander 2. Nothing was too much trouble and the experience was a pleasant one, an accolade when it comes to a Yorkshireman parting with money!

S. O.

Katie helped my Mum get her Discovery Sport, she was extremely attentive and helpful, she got her the exact car she wanted for a proce she was very happy with. Couldnt have asked for more 5 star service!

i. d.

Helpfull, friendly staff made feel welcome, did not feel pressured Paul showed us the vehicle and left us to view it. Once we had made our mind up he put us a package together that suited both myself and hunters.

J. L.

My car as been in Inchcape for the last 2 days, Megan in service was very lovely and professional mostly delt with Hannah who I have to say was exemplary at her job and was a pleasure to have met a real credit to Inchcape .

J. M.

Fantastic showroom and facilities. Staff are all friendly and professional and the young lady who sold us our Evoque, Sky, was particularly helpful and happy yo spend time with us.

J. C.

Very helpful. Nothing to much trouble. Best place to buy a car .what other deals do that ???other deals take your money and say go some where else .like blackpool honda motorbike did to me

C. P.

Had a call from Service Manager Matt to discuss some of my issues and he was very apologetic and dealt professionally and efficiently to resolve the situation. A new journey begins Inchcape Preston.

H. R.

We’ve just bought a car from Inchscape. The service was amazing, especially from Remy who couldn’t do enough for us. We have and will continue to recommend to friends and family

D. P.

5star service, very well looked after by Reyno. Highley recommended.

n. f.

car taken in on a recall,part fixed and car valeted the staff answered a couple of questions i had,good service and polite staff

M. W.

Bought new Evoque from showroom. Straight forward purchase supported by helpful and informed Saleperson.

A. D.

Everything from beginning to end was made as easy as possible by Ashod. He did his very best to get us the perfect deal and was very accomodating throughout the whole process. Excellent service and one happy customer.

P. F.

Called in on spec to enquire about an Adblu top up and was offered the service there and thern. Brilliant and a great price

m. h.

Quite impressed on arrival, the staff were polite and contacted me as arranged on completion of the work carried out. No complaints at all.

J.

A great buying experience. Scott was brilliant and could not have done more to advise, help and deliver our Discovery. A credit to the company.

C. W.

Lovely dealership with very welcoming staff, we were looked after by Katie Needham, who was very pleasant and professional in her work. Great service.

J. B.

Have been dealing with Joe Pender for many years now and bought over 8 vehicles from him myself and all my family he’s a pleasure to deal with and always very helpful

G. S.

Excellent service, staff very helpful and accommodating.

M. B.

Great customer service from Martin. Very helpful and made the whole experience of buying my new car easy and enjoyable. Thanks.

C. T.

Not really into these supercentres for Jaguar landrover. Too many people strutting round in snappy suits and hiding behind glass doors. I find it very in-personal compared to other JLR dealers and other premium car marques.

G. S.

I had a great time at inchcape Preston took me 2days to choose my car thank u mr Allan wood for your patience and help and knowledge of the car I bought( Range Rover sport) iwuold also like to thank all the staff involved in all the rest off the process

K. M.

We have just purchased a used Jaguar f-pace from Land Rover Preston.The level of service was excellent from Martin Collins,He really took the time to understand our needs on finding the perfect car with absolutely no pressure!he explained everything throughly & took a lot of the admin time away from us with regular updates & videos of the car being ready for us & made it very special picking the car up,nothing was to much trouble & Craig was very efficaint & friendly sorting the finance side of things.I would recommend family and friends to Land Rover Preston.

s. w.

From Discovery owner. Had a problem with my caravan en route to The Lakes so called in and asked Inchcape to check it for me. They were only too happy to help. Very professional service.

m. m.

Dealt with Brad at inchscape Landrover Preston 5 star customer service, No pushy sales plenty of advice to help me achieve what I was looking for Would definitely use again ... thanks Brad

L. D.

Just purchased my jaguar f pace from here process was made super smooth by Martin i love the car if your after a new jaguar or landrover this is the place to go and the man to see just great customer service

s. c.

Best dealership. From first visit till delivery everything went very smooth. Especially Kelly was very helpful and kept me informed and updated throughout.

D. C.

Reassuringly helpful and knowledgeable. Paul, the workshop manager, has been particularly helpful throughout and especially when we had problems in France.

G. C.

What can I say the level of customer service from Joe was amazing, nothing was too much for him and my experience here was second to none. A credit to the business

t. r.

Trevor Rolfe Excellent service during my purchase and subsequent recent visit. A particular thanks to Alan Wood who was extremely helpful throughout my experience.

M. B.

Just picked up my new Range Rover Velar, absolutely love it! Matt made the whole process easy and stress free! Thanks!

S. E.

Excellent customer service at this Preston depot. Lovely site, very clean and professional. All the staff were extremely attentive and polite. Definitely recommend.

K. D.

A1 service from friendly staff. I particularly liked the video, (sent by e-mail & mobile), of my car during it's actual service. The work carried out was to my satisfaction.

A. H.

Fantastic service from Joe, really changed my thoughts on buying a new car, I will be recommending Joe to other friends of my, great service and thank you.

A. N.

Just picked up my new E Pace today and just want to thank Scott and the team for their outstanding service AGAIN !!!

C. H.

Good looking vehicles but space in the F Pace is no match for my CR-V! Bizarrely, the entrance is to the west side rather than the far larger south side - odd!

T. B.

Convenient location and friendly staff. Video report was reassuring and car wash is a nice touch. 5 star service.

M. J. K.

pROBLEM SOLVED FIRST TIME AND BOOKED IN QUICKLY. vERY EFFICIENT.

L. C.

Great service when buying my new car earlier this year. Skye was fantastic...really helpful throughout the whole buying process would definitely recommend!

A. M. B.

Had an intermediate problem with the passenger airbag. This has been going on for a few months. Finally got the problem solved!! Great service.

i. r.

The staff was very helpful and the winter health check video was really useful.

a.

Very professional, great communication, great service, vehicle was cleaned prior to collection, all in all a very pleasant experience. Thank you. Lee Davis

C. K.

Just bought a car from this dealership dealt with Martin Collins who has been extremely helpful and professional. Fantastic service and thanks Martin for all your help.

l. m.

Fantastic service from start to finish . Exceptional customer care from Martin Collins who went over and above to keep me informed from order to collection . I would highly recommend thank you

D. R.

Always receive great customer service at this place and do any repairs as necessary.

G. A.

Very wide range of vehicles to choose from, many very nice indeed. Very friendly people. Very nice showroom. Well worth a visit 👍🏼😁

J. T.

Very good service exceptional helpful staff and good after care i was taken care of by a young guy by the name of remy and for a young guy he was very polite and professional it was like nothing was too much trouble a credit to the dealership

S. M.

Just purchased a Range Rover Sport SVR and Ian who sold me the car very professional and I would highly recomend this centre great experience.

D. A.

Great service well looked after many thanks to David Singh and Ryan allan made buying a car simple and couldn't do enough for us

D. R.

Car was in for service under warranty. Received a pleasant service as always.

S. H.

Excellent service as always, thanks to Ella for sorting a minor issue after the service while i waited. Will be booking with you again. Thanks.

J. G.

David in sales I just want to say Thankyou so much for all your help you’ve been excellent and your customer services was brilliant too Thankyou so much for helping me choose my car I appreciate it...Joanna

D. C.

I was looked after very professionally and would like to thank the inchcape staff 😀

I. B.

Dealt with Emily Day when purchasing my new discovery, all done socially distanced, excellent service from start to finish

M. S.

Remy was a great help, communication was good and we left with a very nice car!Thanks

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