Reviews of Vantage Toyota Preston. (Car Dealer) in Preston (Lancashire).
Vantage Toyota Preston
Riversway Motor Park, Admiral Way, Ashton-on-Ribble, Preston PR2 2TY, United Kingdom
Description
Information of Vantage Toyota Preston, Car dealer in Preston (Lancashire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Vantage Toyota Preston
Sunday
10:30am–4:30pm
Monday
8:30am–6pm
Tuesday
8:30am–6pm
Wednesday
8:30am–6pm
Thursday
8:30am–6pm
Friday
8:30am–6pm
Saturday
8:30am–5pm
Popular times
Sunday
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Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Reviews of Vantage Toyota Preston
T. L.Always had excellent service from this dealership. Cannot fault it and cannot recommend highly enough. They always phone to offer the best deal and often you can get a new car for the same outgoings as the old one. Have bought six new cars from them and consistently treated like royalty. Have dealt with Ian Mossop and Mark Kay and both equally knowledgeable and professional. Nothing is too much trouble. This is on top of the the trouble-free motoring offered by Toyota.
K. G.I would highly recommend Vantage Toyota Preston. I wasn't made to feel pressured into any decisions at all, everyone was incredibly helpful and friendly. James who dealt with the sale of the car I wanted did everything he could to make it a fantastic experience. As for the adorable spare key box, well, that's just the icing on the cake! Absolutely delighted.
N. O.Both Ian and Derek were absolutely fantastic during the process of helping me find the most suitable car. I felt thoroughly supported and everything was always explained to me properly so I never felt left in the dark. I would definitely recommend Vantage Toyota Preston because the people who work there truly care and show thoughtfulness throughout. I’d give 10 stars if I could!
D. B.All I required was some rubber mats for my vehicle but despite this minor requirement, I was bowled over by the service I received from Toyota Preston. Right from my call asking if they had them in stock, through to collecting them from the showroom, I was treated with courtesy and respect. I was really impressed as the service was head and shoulders above other dealerships I have visited including BMW and Mercedes! I will be singing their praises from now on.
N.Bethany was brilliant in helping me order my new car. She has been in constant communication whilst I have been waiting for it to arrive and in general lovely to speak to. She made the collection really special to, thanks again! It’s my third Toyota now from Preston, and I am sure I’ll be back in the future.
I. B.This review may change once they've sorted out a simple refund. They don't tell you, u can't return goods even if unused and still the same condition of apparently the value is £25 plus vat PER ITEM?! Il be taking this further it's principle not the money.
Got call from LEE and I understand his point about the return. He has offered me a solution that Ive accepted which is probably best he can do. So I'll give the 5 stars as it's been resolved and he sounded like a top guy. Thanks
k. m.This is my first car in UK. I have a wonderful service experience in Vantage Toyota Preston. However, when I met some problems about the tire. George Sladen, my sales agent he always goes extra miles to help me solve problems. We’re so grateful to have this impeccable salesman. We’re highly recommended this dealership.
A. S.When I decided to purchase a brand new car I visited multiple dealerships to checkout the cars on offer. I recieved average customer service from all, but at Toyota it was more than average. I wasn't sure about the hybrid cars, but the well mannered salesman (Ian Mossop) answered all my questions satisfactorily. In the end I went for my first Toyota; not sure if it was the car or the excellent customer service that sold it to me...
A. d.Great service from everyone at Vantage Preston, especially Ian Mossop who guided us through the purchase of our new Yaris Cross. They were professional, efficient and friendly throughout and would highly recommend.
N. S.Excelleny customer service would like to commend Ian Mossop in the Preston toyota branch, for being a professional, knowlegable and helpful member of the team. A loyal asset to the company
Kind regards,
Mr and Mrs Singh
P. H.Brilliant service and care. Everyone friendly. Ian Mossop was very helpful and understanding and patient. Would definitely recommend to others.
M.The dealership is 1 of the best ones I have gone, too! Very clean, welcoming, full of reliable, good-looking cars.
The 5 stars are due to the sales experience where I did business with George Sladen. They made the sales experience extremely smooth and easy. They were very attentive and accommodating. All done online.
George offered me a cup of tea that no salesperson has ever offered; they have always gone straight into business.
If you want a great sales experience while buying a car from a very reliable brand, go see George!
C. J.Quality service from Ian. Took the time to explain clearly all my options and worked on a deal that was suitable for my family's needs. It was a complete joy to visit and buy from Vantage and I cannot be happier with the value and quality of my purchase. Ian was a fantastic salesman, genuinely more interested in my needs than pushing a sale. Top quality business
J. T.2nd Update: 4 months later, the car is fine, issue with heater fixed itself, no replacement number plates were sent. I dont think they had any intention of sending them to be honest. Anything to make a sale. Just be careful when buying.
Update: I finally have the rear view mirror now.
On the 12th of October, I drove to Preston to buy a "Used Approved Plus" GT86. The pre-sales was good, the sales person kept me informed about the car as some cosmetic damage needed to be repaired on one of the wheels. They did an amazing job.
Once I arrived, we looked at the car the first thing I noticed was condensation in the rear lights. I've heard of others with this issue so mentioned it to the sales person. He spoke to someone else and came back to say it's normal as it's been sitting still a while, and once the lights warm up, it will be gone.
The second thing we noticed was the rear view mirror was peeling around the edges, the sales person said they can send out a film(?) which will solve the problem. The number plates were also bent, stuck on badly with velcro and so the sales person said they will send out new ones.
So I bought the car, and waited for the parts. I had to chase multiple times, and now two months later, all I have received is a interior light assembly (wrong part)... I reported this at the beginning of the week, and was assured I would get the rear view mirror sent to me but now another week later, I've not received anything else.
Just after driving out of the dealership so that they could close, we noticed a wing had been resprayed and the front bumper was slightly misaligned. Unfortunately we didn't notice this until after I had paid so that's on us.
The rear lights still had condensation in them, I had to make two visits to a Toyota to get these replaced under warranty, there was a chance they wouldn't have done it as the fault was before I bought the car, but they managed to put it through the warranty in the end.
Another fault that wasn't as obvious when I bought it as it was warmer was the car doesn't heat up correctly, the temp gauge bounces between the lines, and in traffic even at 0c weather, the fans come on. The interior is stone cold, and I have no choice but to use the air con to demist the front window, making the car extremely unpleasant to drive at the moment. Very thankful for the heated seats!
My local Toyota confirmed the issue, but couldn't find the fault, I had to book it in again, but this time for "at least 2 days" so they could take apart the dash. Again as this fault was present before I bought the car, there is a chance that the repairs aren't covered under warranty.
I'm still without the number plates and the rear view mirror. I've not heard anything back from them.
S. B.Great dealership with friendly attentive staff who were accommodating. Sales executive who dealt with me allowed me the time to consider my options and secured a sale as a result. Collection of the car was a pleasure and the presentation of the car made it a special moment. Service and waiting lounge is also comfortable with a TV and coffee available whilst you wait. Best experience of a car dealership and I look forward to being a customer for a long time to come.
N. H.Fantastic and friendly service from the initial enquiry right through up to collecting my car.
Ian Mossop was very helpful throughout and offered a professional and very friendly service. Highly recommended.
I. A.We recently had a great experience with Toyota Preston when we upgraded my wife’s car. Having dealt with Toyota Preston previously we decided to leave our local dealership and got in touch with the Preston branch.
Ian Mossop, the gentleman who assisted us has been excellent from the first contact until the handover 3/4 months later. Nothing was too much trouble. In fact we found all the branch staff to be pleasant and attentive which is rare now a days.
Will definitely return in future and will recommend to all our family and friends.
B. G.Thanks to Lewis and Tara for their help and patience today when we had a few difficulties with the dash cam and phone connection. They were both extremely helpful, polite and friendly. Thank you to both of you.
r. U.Bought 2 cars from Toyota vantage now. Ian was so helpful and lovely. He was considerate and made things much easier for us
G. A.Thank you to Ian Mossop and everyone in Vantage Toyota Preston for helping us find the perfect car for us. May you have more customers to come as the whole team is so helpful.
h.Really nice dealership, spoke to a lovely saleswoman (Olivia) about a new Yaris for me and wife, very helpful and informative with no pushy sales techniques.
P. M.Would like to thank Ian Mossop at vantage preston. Exceptional service and he always kept us informed. Love the new corolla hybrid.
N. H.Five Star Service - outstanding customer care.
Having purchased cars for more than 30 years I have never previously received the high standards I have just experienced at Vantage Toyota Preston.
Dealing with such a professional team was not only a pleasant surprise in today's pile them high sell them cheap world of retailing it was a real customer experience of the highest order, demonstrating clearly this dealerships commitment to excellence at every level.
Particular thanks to Sean who dealt with our initial enquiry so fast and efficiently but the real thanks and praise go to George Sladen who I can only describe as a truly outstanding customer focused professional - his product knowledge and customer care are faultless and the way he handled the demonstration, order process and handover of our car was absolutely exceptional - we felt more like Rolls Royce customers!
I would not hesitate to recommend this dealership and its team to any prospective customer - thank you one and all - you've restored my faith in a quality product backed up by quality service!
Many thanks!
Nigel Hughes
R. J.Mot and service, car went in and came back within 2 hours. Super service, and with me being on the service plan, it only cost me a new tyre. Great service!
J. N.I've been buying my car and having it serviced here for many years. Always felt a valued customer and highly recommend.
A. F.Buying a car in Toyota Preston and dealing with Tony was a 5 star experience from start to finish. My new car came fully serviced and perfectly cleaned. Everything went so easy and was prepared on time as promised. I am happy with my new Aygo and I definitely recommend this dealer to everyone. Me and my husband will definitely be back there for our next car.
K. H.Ian Mossop at Preston Toyota was extremely helpful and patient from start to finish. Nothing was too much trouble; he definitely goes the extra mile. This is the 3rd time we've had a car from Ian, and would HIGHLY RECOMMEND both Ian Mossop Motability Specialist and Toyota. Other garages make promises, but these KEEP them, despite delays in car manufacturing due to the Covid Backlog. We were kept informed of every development, and received apologies for delays even though it wasn't the garage or Ian's fault. The car itself, a Rav4, is fantastic; very comfortable, easy to drive, fantastic automatic boot/windscreen wipers and mirror fold; no pressure on my back. Absolutely brilliant, all round, Many Thanks, 10*.
S. D.Just collected my new car from Toyota Preston. Ian Mossop dealt with the purchase. If you need to visit this branch, ask for Ian Mossop and you'll be looked after very well. Thanks Ian - excellent customer service and very good to deal with you
b. t.Great customer service, here for a battery replacement. Due to covid19 no tea or coffee but good measures in place for social distancing etc. New onsite charging points also gone in.
n. a.The experience at Vantage Toyota Preston was good because Ian Mossop the Salesman delivered a high standard of service which I never experienced before from any other Toyota dealer. From the point of telephone call to dealer, test drive and handover. Ian is a good listener and went beyond my expectations. Handover day i was picked up by the dealer from train station, which was excellent after 3 hours on train. Ian did contact me after afterwards and sorted out any queries I had. Highly recommend this dealer. Note I am not local to this dealer took me 3 hours to get there. The dealer delivered what they promised and thanks to Ian Mossop. A true gentleman.
D. M.Purchased a non Toyota car from Vantage Toyota Preston (part exchange by previous owner) and the whole process was fantastic. From the initial call to inquire if the vehicle was still there and available, to discussions around part exchanging my vehicle, test drives, paper work etc, all seem less, really easy to sign paper work online and due to it all being done over the phone and online, on collection day I was in and out in about 20 minutes! Excellent service provided by Ian Mossop and the transaction manager Andy, all polite, really friendly and a pleasure to do business with. Would highly recommend. Thanks guys!
m. g.We have just bought our 6 th Toyota yaris from vantage preston .wonderful sales people. Excellent service , and lovely reliable cars .would recommend to everyone . They are always on the ball with every detail ..will be back .
P. T.A lovely car showroom,/ garage manned by very helpful and courteous staff. The showroom is spotlessly clean, bright and airy. The sales staff are very knowledgeable and helpful without being pushy.
The service department staff are equally as courteous and helpful and keep the customers informed as to when their cars will be ready for collection.
M. A.Today I was given the keys to my brand new 2022 white Toyota Yaris. I couldn’t have been treated any better if I was royalty, especially by the salesman, Ian Mossop. He really went the second mile for me and was incredibly helpful, well over and above the service I would ever receive elsewhere. Congratulations Toyota -I will certainly be recommending you to my friends. Many thanks.
G. A.Good staff, nice show room and comfy place to work whilst waiting for my car. Oh and great coffee too.
T. M.I have used Vantage Toyota Parts Dept for the past 8 months and they provide a fantastic service, phones are always answered and the parts staff are always very polite and knowledgeable, this is credit to Andrew and his staff, shout outs to Lee, Rob, & Mark.
J. C.As ever,the service from Toyota Vantage,was excellent. My car had developed a mystery whistle and I was concerned there may be a brake problem. I took it in at 9am today,and by 11am I had been rung with an update on the problem,by 12noon I was driving it home,sorted and clean. It had also been completely safety checked by camera and things I needed to deal with at my next service were listed so nothing would come as a shock. Everyone is always friendly yet professional, and have always made every effort to make sure I don't need to worry. I've had my cars from here for many years now and can see no reason why I would ever go anywhere else.
Z. H.Just bought a Toyota Hi-Lux from Vantage Toyota in Preston. Saw the ad, went to see the car, arranged a test drive and was happy with the vehicle.
Met up with Ian Mossop who was the salesperson and he went through all the details. He took his time going through everything in layman terms. He went through everything taking his time to explain all options. We had coffee and struck an excellent deal. Finance was arranged by Ian also and everything went smoothly and easily. The car had a couple of thing to do to make it showroom condition as I viewed it as it had just come to the garage. A pick up date was arranged and everything went to plan and I picked up the car 3 days ago. The whole process was easy and friendly. I’m very happy with the purchase and highly recommend Ian Mossop at Vantage Toyota Preston if you are in the market for a Toyota.
V. T.Smooth transition for a part exchange from an old Yaris to the new one. There was no hassle or confusion. Ian was friendly, helpful and very thorough throughout the process answering all of our questions. Great experience!
E. D.I had the best experience choosing Vantage Toyota Preston I would like to say a huge thankyou to Ian Mossop, he looked after me and gave me top service from the very first phone call up to handover. He kept me updated with everything I needed to know made sure my car was in immaculate condition for me and went the extra mile to come in on his day off to pass it over. I am so in love with my new car and have enjoyed every minute driving it so far. Thankyou for the friendly service I have recommended to my friends and family and everyone else who is after a new car, they will do everything they can for you.
C. W.Fantastic service from this dealership. From sales through to service. Really helpful staff. Would definitely recommend.
T. E.Best customer service! Popped in to browse and for advice and will be back soon to hopefully buy. Thanks guys. My son loves the ball and crayons too. See you again soon x
W. H.I bought a GR Yaris through Vantage, I did it all over the phone with George and he was brilliant in getting me into the car as quick as possible and sorting out all the admin so it was a real breeze. His communication both on the phone and via email has been fantastic and he and Sean the head of sales gave me great customer care
M. F.We have just been back to Toyota Preston to see IAN MOSSOP, the great salesman we bought our car from 2 years ago. Nothing is too much trouble for him and we would highly recommend him. He has the right balance of salesman and genuine information giver. He has never made us feel under pressure, keeps his promises and follows up when he needs to. Thanks Ian, we will continue to recommend you to friends and we will be asking for you if we need more.
M. A.Nothing put praise for everyone at Vantage Preston. From George, who sent an initial personalised video and offered constant assistance during the distance buying process, to Howard who delivered the car, everyone was helpful and courteous throughout the process. Never any pushy salesmanship, I felt like they just wanted to help me get a great car.
H.fantastic service from vantage toyota and particularly Ian Mossop. made to feel welcome and customer service and attention to detail was second to none. Handover was amazing and i really felt like a customer should. five star .
David Higgs
R. H.Looking for a car at Vantage Toyota was a very easy experience, to be able to look freely at my leaisure and then getting the help needed from really helpful staff members. Ian Mossop in particular was a real help with deciding my car, was very friendly and made all the details about the car really easy to understand and made it a breeze to hand over. I would like to personally thank Ian and the team and would highly reccomend them to anyone looking for a car.
E. A.Ian Mossop was really helpful with excellent customer services skills. He found me the right car and followed up with after sales service to make sure everything is fine.I couldn’t be happier. Can’t recommend him enough. Keep up the great job Ian !
H. H.Excellent customer service. They tried to find the best way to help me with the costs, Lewis, thank you very much.
I. G.I purchased our Auris in 2019 and the service was excellent, i purchased some additional cover for bumps and scrapes which was good value for the product however due to reduced staffing levels with people on furlough my emails where not getting picked up and this led to compounding my frustrations when during a recent cold spell the battery failed. After raising a complaint i was contacted that day and the whole situation was dealt with in a professional manner and resolved in a timely manner. The service manager John Dickinson went above and beyond his duty to ensure the matter was resolved.
M. B.My experience at Vantage Toyota Preston was fantastic. My sales rep Ian Mossop delivered excellent customer service and made sure to answer all of my questions from start to finish. This made the experience very easy and enjoyable, especially since he went out of his way to make sure my car was ready in record time. Ian and the rest of the team were all very helpful and friendly throughout the process. 10/10 would recommend.
D. H.Excellent and professional, old fashioned client attention. None of the 'hey mate, what can I get yer' that drives me mad. Greatly respectful team, no pressure, knowledgeable and felt they had our interests at heart in how the discussions were conducted.
Vantage should be proud of this team.
A. D.Spacious and very helpful. The staffs are very welcoming. They have good adoption of social distancing measures.
G. M.Having had such horrible experiences with other car dealerships, Vantage Toyota preston is just a different vibe. Theyre so welcoming and the staff are so friendly. No hard sell, just tell you the facts and answer any queries. From start to finish such a pleasant experience when I bought my car from both Mark Kay and Beth. The after care also is fantastic and salesman explicitly said to ring him anytime if I had any queries. That's what you call customer service. Thanks guys will definitely be buying from here again. Stay blessed 🙏
E. T.The staff at Vantage are excellent. We have just picked up our new car today and everything was perfect. Ian Mossop our salesman was fantastic from start to finish. He was very friendly and made us feel very welcome and comfortable thoughout the whole experience. Would highly recommend Vantage at Preston and also Ian. Will definately be using them again in the future
K. T.We have just picked up our new Yaris today and the staff at Vantage Preston we excellent. Our salesman Ian Mossop was fantastic. He did a superb job from start to finish. He was extremely friendly and made us feel completely at ease throughout the whole process. We will definately be using them again in the future. Would totally recommend Vantage and Ian to anyone
G. J.Having completed the purchase of a new Yaris Design, I feel that ALL the staff deserve a big thank you for their courteousness and adherence to strict safety standards. However, one person in particular deserves 5-star credit for his handling of the deal. I already knew Ian Mossop, having dealt with him on previous occasions, but both my wife and I were extremely impressed by his handling of the the whole process. Despite not being able to sit down and have face-to-face conversations, Ian went out of his way to make the process as pleasant and efficient as possible. Emails and phone conversations (and there were many) were dealt with pleasantly and courteously. Nothing seemed to be too much trouble , however trivial the enquiry might have seemed at the time.
We are looking forward to the time when we can meet up with Ian (and the rest of the team) to say a big thank you in person, once the showroom re-opens to the public .
S. T.The Sales staff were very friendly, polite and professional. The showroom was light and airy, and social distancing was observed at all times. A test drive of their latest Toyota Yaris Hybrid was given as a matter of course, and I found the car a joy to drive.
N. M.I found great value vehicles and finance packages at Vantage Preston. Ian Mossop handled my sale, a genuine and honest guy. He was very attentive and answered any queries/questions I had during and after my sale. Love my new car I will definitely be looking to come back again when I want to upgrade. Would recommend Vantage Preston to all my friends and family. 5 star service for start to finish.
P. T.We recently bought our new car from the above organisation, the salesman that took care of everything and more besides, was IAN MOSSOP. The whole transaction from start to finish was flawless, like the advert on the TV, what was said on the can was done. A gentleman of the first order, no pressure just good old fashioned service.
This is our second car we have bought from IAN MOSSOP and it will not be the last.
Buy your car from him and be completely satisfied.
A. H.Delighted with the customer service provided by Vantage. We live in the North of Scotland and could not find a Scottish garage who would deliver to Inverness. The staff at Vantage were so friendly and helpful, providing all the photos, videos and information we needed about the car, and answering all our questions via online chat or phone.
Once we committed to the sale, communications were excellent and it gave us a lot of confidence that we were making the right decision.
Delivery from Preston to Inverness was no problem and not expensive either, considering the large distance involved. The delivery driver was lovely and met us promptly as arranged.
We were very happy with the car we purchased and the provision of 12 month warranty and breakdown cover is very welcome. Overall, we were delighted with Vantage and would certainly go back there next time.
s.overall very happy with the service given by vantage Toyota Preston, everyone from the receptionist to sales manager were very kind. After choosing the car i wanted, salesman Ian Mossop was very helpful throughout the sales process. i felt like Ian helped me into buying, not pushed into buying unlike some dealers out there. I would recommend everyone, friends family to visit vantage Toyota Preston for their next car. fantastic
j. d.Thank your for your kind response, was great you letting me have a small peak into what the new supra is like, would be really nice to have an extended test drive to see what it's like to live with the two seater 👀 for my daily drive to work and spirited drives out.
M. S.Excellent customer service. My car had it's MOT (£45 - fairly sure that is the going rate at most garages) done whilst I waited. The waiting area is pleasant enough, there was a lady constantly checking everyone was okay and making tea and coffee for everybody waiting. The staff that dealt with me were extremely professional and friendly, over the phone and in person. I also witnessed (eavesdropped) several conversations from other staff to customers giving great and clear advice. I will definitely be using this garage again in the future.
C. E.Bought my third car from Vantage Toyota Preston. As always great service. The salesman, Robert Kennedy, exceeded my expectations. He fully understood what I was looking for and was polite, respectful and friendly throughout. I was kept fully informed of the where the sale was up to as it was new car. Keep up the good work!
G. H.We had an excellent experience when we bought our new car from Vantage Preston. Ian Mossop, Sales Team, who we dealt with, was excellent with his Customer Service. As we had to travel 60 miles to pick up the car, the information he gave us regarding the vehicle was superb and we were not disappointed. We were looked after very well in the showroom and he expained everything accordingly. We would definatley recommend Vantage Preston to friends and family.
B.Very good service from Vantage and I like the Toyota app.
Ian Mossop from sales kept me up to date and his handover for the new vehicle was brilliant. Thank you.
A. S.We had supper service from Ian Mossop at Avantage Toyota Preston when we bought our New Aygo, couldn't have asked for more from Ian, explained all options available in a clear manner, made the experience enjoyable.
Kind Regards Sheila & Anthony Seal
C. K.I have just recently purchased a car from Vantage Toyota Preston and I couldn’t recommend this company enough. The customer service at the store was excellent as they helped with any questions I had, and I was sold the car by Ian Mossop who was a brilliant sales executive and made the experience of buying my first car a quick and easy process. Ian made sure I knew everything I needed to know about the car, and made sure I got the best deal for the car I wanted. He was a very friendly and polite person who made me feel at ease with the whole experience as I had never purchased a car of my own before. I can’t thank him enough for making my experience the best it could possibly be, and I would highly recommend purchasing from this company as they have your best interests at heart and they accommodate to every need or worry you have. I’d like to thank Ian and the company again for helping me purchase a car through their company, and I look forward to coming back in the future.
V. G.I cannot thank the team at Vantage enough, they really made the experience of buying my used RAV4 stress free. The whole team seem happy and appear to enjoy their jobs, this reflects in their customer service (impeccable). Personal thanks to George, Emerson and Derek.
H. S.This is our third Toyota from this dealer.
The first one was bought over 10 years ago. Despite moving to London we were happy to travel 238 miles taking four and a half hours, .... why?
Because the staff are REALLY:
helpful, they will go the extra mile;
friendly, they know the names of my children and about their careers and i know theirs;
and so professional, their product knowledge is amazing, they are not pushy at all and genuinely want to give you not only the car you want but also ensure it is the car you need.
And their Coffee is great too,..... just don't ask Alistair to make it though!
A. E.I have been using this garage for years and I would and do recommend it to everyone. The staff are friendly, polite, professional and go above and beyond to make sure you are happy. The service received is always 1st class.
J. S.Thank you for my lovely new car. The team at Vantage Toyota Preston are so helpful and efficient and I am very happy with the service I received. I'd like to personally thank Ian Mossop who from day one helped to ensure the handover was smooth. I wouldn't go anywhere else. Thanks again, highly recommended .
M. B.Fantastic, Professional Service.
Great staff and service received from Vantage Preston, from the sale of the car through to aftercare. I would personally like to thank George, Jemma, John & Emerson, who have all been really helpful. Admitally, there was some small issue's with the car after purchase, but it's after a purchase when you find out how good a company is, these guys were excellent. I will certainly be looking to purchase another car from this garage in the future and will be recommending them to family and friends.
m. k.Very helpful staff brilliant service. I went for service toyota (vantage toyota preston ) are best branch in uk 🇬🇧 I can say. I tried other branches but this is best cheaper and helpful staff. Thanx very much for excellent work
J. R.Just picked up my new CHR!! Massive thanks to Ian Mossop for care and attention to detail. Nothing too much trouble. Drives like a dream!
R. T.In all of my years of driving, since 1966, I have owned 16 cars and now 17 not that many some would say but my wife and I have never been treated as well as that given by Sean Comiskey, a seasoned Car Salesman. Thank You so much. He went out of his way to assist with the transaction nothing was too much. The information he supplied on all aspects of selling a used car made us feel as valued customer yet we had never visited the premises before. What a pleasant Man. I would highly recommend Sean.
Y. H.Picked up my Landcruiser Invincible this week. George was very helpful, providing a detailed video tour of the vehicle which greatly assisted in my decision. On the day I collected the vehicle George and Allister ensured the vehicle transfer was a smooth and easy process and especially important in the midst of a pandemic I felt safe and comfortable with the transaction.
The vehicle itself offers top level comfort and style and is an absolute delight to travel in.
E. P.As always, the staff were friendly and helpful. The reception area provided ample space for social distancing and there was sanitation items available. My car was returned to me in a much cleaner state than it arrived and I remain a very satisfied customer. Thank you.
J. B.Collected my Corolla Hybrid at Vantage Toyota and the process was unbelievably smooth. Ian M was recommended to me by a friend; his professionalism, knowledge and kindness astounded me and allowed me to feel relaxed throughout the whole process. His attitude wasn’t about trying to hit the sale but focuses on finding the most suitable car for the individual.
I urge anyone looking for a new car of any age group to consider Vantage Toyota, you definitely won’t regret it.
A. M.Ian Mossop has just sold us a new Toyota 2.0ltr CH-R orange edition. My wife always fancied one and with the help of Ian she now owns one.
Car sales men are not our favourite people due to pressure and pushy sales techniques, however we have had the pleasure to deal with Ian Mossop on several occasions and each time he has been pleasant, helpful, knowledgeable and not pressurising in any way. He continues to be supportive with any queries/questions we have after the purchase of our new car.
The sales person does make a difference. We have walked away from many car deals in the past because of sales pressure, faffing about and wasting our time.
Ian Mossop is a pleasure to deal with.
M. M.Took my car in for its first service and was very pleased with the attentive service from the staff. They repaired a tyre which had a nail in it free of charge. Easy to keep distancing from other customers and I got the car back in quick time and it was cleaned , valeted and sanatized inside as well. Great service. Thanks to all staff at Vantage Toyota, Preston.
I. M.Went to vantage Toyota Preston to change my Toyota Yaris and dealt with Ian Mossop from start to finnish and must say his help and advice was just simply brilliant. Listened to what I had to say and wanted and Ian went out of his way to get me the car I wanted . Definitely 1st class service and as this is my 3rd Toyota I have yet to encounter a problem with both car and staff service . Definitely going back ! Brilliant well done to ian Mossop !
G. L. (.Bought a car recently and Beth and Derek were amazing! Highly recommend!
J. S.Massive thank-you to Ian Mossop of Vantage Toyota Preston.
From the test drive to collection the whole experience has been enjoyable and a pleasure.
M. P.Excellent Service by John -
Booked my car for an MOT/Service and John kept me fully updated and it was a fantastic customer experience. John will go out of his way to ensure you leave this dealership happy. I have also had dealings with Rebecca who provides excellent customer service too. Highly Recommend this dealership.
N. G.The salesman George couldn't do enough for us, would certainly recommend to others looking to buy used cars
j. a.I had been looking for a replacement car for some time, well my other half was. Eventually, a perfect replacement caught his eye on the forecourt, a Hyundai I10 SE and only 2yrs old. He sorted a test drive out with George a very helpful salesman and subsequently did the deal. I picked up the car a week later, was so excited to be getting a new shiny car, well 2 yrs old. It was gleaming and half tank of fuel. George greeted me along with Doug and then continued to do the necessary paperwork, well, paying for it. I was given a very cute teddy along with the keys in an amazing little bamboo folder - I think I was more excited with that than the car itself.
I had noticed when I got home that there wasn't a service/warranty/handbook and contacted George, he kindly sorted this out and took accross to where my other half works and left it with him.
Fantastic service, cheers!!!
T. B.Massive thank you to Beth Ashworth for all her help! Fantastic service throughout and never felt under pressure like I have done at other places. Would highly recommend to anyone!
C. B.Can’t recommend Vantage Toyota enough, total professionalism from all departments. We have purchased several vehicles over the years from their professional commercial manager. The whole of the service department is also extremely helpful, professional and willing to go that extra mile. A massive thank you.
L. E.It was a pleasure to visit Vantage Toyota Preston, when considering purchasing my new car; there were 3 cars with a similar specification and it was no trouble in taking all 3 for a test drive. There was no pressure or hard sell which I very much appreciated and I was allowed to consider the best option for myself. George was very welcoming on the 3 occasions I visited the showroom, and he ensured that he was free and punctual every time. When I decided to purchase George brought to my attention the tyre cover and GAP insurance etc which I thought was very good after service. I also very much appreciated the fact that the car was brought into the showroom for collection; it was lovely as an extra touch. Thank you.
I. B.All we can say is Thank you! We cannot put into words the effort and time that was put in for myself and my partner when we were buying our new car. Bethany went above and beyond to keep us updated, get us the best price and also entertain our little girl whilst helping us was just fantastic. Her manager Doug stated she hadn’t been with them for long however this did not show. No pressures and no force which is unexpected from car sales, a very personal approach isnt common anymore and It was fantastic that Preston Toyota Do this. The whole Preston team were so welcoming and helpful & our car is brilliant. We can’t wait to visit again!
T. M.Ok so it's been a few weeks since I bought my second hand vauxhall astra from Ian mossop at vantage Preston.
I first saw the car on auto trader on Sunday morning, I used the online chat feature (before they opened at 10:30am) and was promptly contacted by the sales manager who booked me a slot to view the car at 11am with ian.
We arrived to a warm welcome and was quickly shown the vehicle that had been sanitised before our arrival. The process of organising a test drive via there insurance using my driving licence was quick and easy. At no time were we put under pressure by the sails team which was fantastic and they answered every question with ease. We decided to buy the car and would collect a few days after.
The car was serviced and MOT'd for us, however when we arrived at 11am to collect the car we discovered that they were replacing the pads and breaks for us as they were slightly worn and they were waiting on parts to be delivered (due to covid the deliverie company were short staffed) we waited for an hour but alas the parts still hadn't been delivered and we had a prior engagement that we need to get to, Ian was so appologetic and embarrassed about the situation but quickly organised a loan vehicle for us to use and promised to deliver our car to us that evening (we live over 40 miles away from the dealership).
We were happy to accept this as getting the breaks replaced was worth it.
Ian called me that afternoon and delivered my car promptly at 6pm with a full tank of fuel as well.
Since then I've had a couple of follow up calls from Ian making sure I'm happy with the car which I am.
So to sum up it was a fantastic, safe and very easy purchase where I felt nothing was to much trouble and no question went unanswered.
Many thanks, and I'll definitely be back.
P. R.very good with one hiccup. Booked online for 7th. Sep at 11am. Had confirmation by email. Then on Sep6th just as we were going out got a phone call saying car was due for service at 3pm next day. Phoned morning of 7th. to check whether time was 11am or 3pm. Told 3pm. They couldn't explain the mix-up. In future book by phone direct.
Otherwise everything was excellent.
D. N.I had a great experience buying my new car through Ian at vantage Toyota. He went through all the options and explained everything clearly, without making us feel pressurised. Excellent communication and service throughout the process
S.Highly recommend! I cannot speak highly enough of the amazing service i received here when purchasing a car.I was in a rush for the sale to go through as i had a long journey to do and within 4 hours of me querying the car online Anthony their salesman had arranged my finance and temporary car insurance,nothing was too much trouble and i drove away very happy that same evening.Through past experience i know buying a car can sometimes be very stressful but this is without doubt the most easiest and most pleasant transaction i've ever had to do.5***** service form Anthony and hats off to Vantage.
n. w.As always a 5* experience at Vantage Toyota Preston. They can't do enough for you. Always kept informed at every stage, always polite and courteous. The cars ready after servicing at the time agreed or before. Great service all round by all departments that's why I keep going back when my car is ready for changing.
C. C.Customer service of the highest order. A totally professional and helpful approach from all the members of the service staff at Vantage Toyota Preston. It is a pleasure doing business with you.
P. D.Bought a new van on behalf of our company Moss Europe ltd, the service received from the sales person Kevin White, sales manager Alasdair Jaynes and Centre principal Emerson Smith was nothing short of exceptional. I cannot recommend this dealership highly enough, every member of staff I saw acknowledged me with a smile and nothing was too much trouble. If you are looking for a Toyota car, van or even just some parts or a service you must give these guys a chance, you will not regret it. Top notch in every way. Thank you.
T. M.The staff at Vantage Toyota are always polite and considerate and when there have been issues, they have contacted me promptly to arrange a solution. I’ve been a loyal customer for 5-6 years and would recommend the dealership to friends and family
J. S.Went to Vantage Toyota Preston to buy my first car. The service I received was fantastic, Bethany, the salesperson I spoke to, was fantastic at making my experience as smooth as possible. Very happy and would highly recommend.
P. N.I had a slight scuff problem with one of my front alloy wheels and phoned Toyota Vantage Preston who managed to fit me in today as I was in Preston at the time.
On arrival I spoke with John the Service Manager at the showroom who sorted it all out within 30 minutes. Just enough time for a coffee.
I also spoke with Rebecca the Service Advisor about my up and coming service plan renewal, I was given a good deal with affordable monthly payments too. All-in-all I found the standard of customer service exceptional...
M. W.I purchased the Toyota C-HR from Vantage Preston on the 23 June 2018 and am so very pleased with the whole experience. Tara Woods, one of the sales team provided an excellent service from start to finish. Tara allowed me the time to look at other branded vehicles with no pressure to buy from Toyota. She also made the whole process fun. When I went to collect the C-HR it was covered in a black silky cover so that I could unveil it along with a thank you placard alongside with my name on. I was then presented with the Toyota ISSHO soft toy and my keys came in a lovely presentation box, also included was a well made Toyota bag for collecting the bits and bobs from my old car. All in all a wonderful experience and I will be returning for my next new vehicle.
J. F.IAN MOSSOP certainly delivered excellent customer service and made my experience thouroughly enjoyable! I felt important , I felt listened to and quite literally like a movie star when collecting my new car. The process was so smooth, extremly fast and efficiently carried out by Ian. He did everything in his power to make sure i was a happy customer from the moment we met. I can honestly say after my dealings with Seat....Vantage Toyota beats them in every way possible. Highly recommend Ian and Vantage and I certainly will not be going anywhere else in the future! Thankyou for my wonderful experience!!!!
J. F.I used Vantage Preston to get my first car on finance. From start to finish the process was effortless and the agent (George S) who was helping me along the way was incredibly helpful and friendly. Couldn't recommend them enough really! It was a pleasure to communicate with Vantage while the whole country was on lockdown. 5*
J. S.Once again a big thank you to Ian Mossop for all his help in the purchase of my new car.
I had no hesitation in going back to him after receiving exceptional customer service first time round.
I would highly recommend him to anyone wishing to purchase a Toyota.
I. H.I purchased two vehicles in November. I have to say the salesman who assisted me, Usman, is extremely polite and professional assisting me with all matters and after sales care.
The service centre is excellent. I had a puncture and the roadside assistance was with me within 15 minutes of calling and they placed the temporary onto the vehicle for me.
I took the vehicle to Preston to purchase a replacement tyre, the service team was able to 'plug' the tyre. At the same time they conducted a 42 point check of the vehicle.
What was incredible about the whole experience I was sent a video of my vehicle with the vehicle technician explaining what he had done.
They also gave the vehicle a quick clean. All the staff at the service centre were very friendly and co-operative.
The cost of this service £0.00 - I was amazed by the whole experience.
The only problem I've had is one of the vehicles was missing its' service history and manual, the sales team have arranged for one to be sent to them and they had confirmation of the service history and will republish. Therefore even this problem is undergoing being addressed.
With my experiences to date I will certainly never go elsewhere, the reliability of the Toyota brand, economy of the hybrid vehicles and the service of the WHOLE team speak for themselves.
T. S.So far so good with Vantage at Preston. Tara Woods has been very personable and helpful when buying our car. Tara kept in contact via email throughout and has been fab at keeping me updated.
I have dealt with the service centre previously as my last car was also a Toyota, so I’m confident they’re just as professional and friendly.
I would highly recommend visiting this garage.
S. C.Ian the great men on board in this particular toyota showroom work remarkably to help customers. His attitude and ability to understand customer satisfaction is outstanding. Thank you all other friendly staff for helping me and my friend out. All the best
C. R.I recently bought a new car from Vantage Toyota and I have been delighted with the whole experience from start to finish. I had done a lot of research into different makes and models of cars and decided that the Toyota Aygo fitted the bill so went to my local showroom at Preston to have a look at one. We were greeted on arrival by Ian Mossop. I told him what I was looking for and he was extremely helpful, answering all my questions and arranged for me to take a car just like the one I wanted out for a quick test drive there and then. We then returned to the showroom where Ian talked me through my options and I decided to go ahead and order. Ian kept me informed whilst waiting for my new car to arrive and as soon as it did got in touch to arrange collection. I was especially delighted when going to pick up my car to see it was under a cover inside the showroom and I got to drive it out myself !! I am really pleased with the car. It looks great and drives beautifully. Thank you very much Ian for all your help.
M. T.I recently picked up my new Motability car from Toyota in Preston. The whole process from ordering to delivery was dealt with wonderfully by Ian Mossop at the branch. He ensured that I was kept informed all the way through the process. He was very helpful and nothing was too much trouble. My car is fantastic and I would definitely recommend Ian, the branch and the brand
E. A.Smooth ordering process from start to finish. Even updated through covid. Mr Ian Mossop was our specialist at vantage. Couldn’t recommend Ian highly enough. Friendly, knowledgeable and a complete delight to purchase from ! Great handover. Wouldn’t hesitate to recommend both Ian and Vantage Toyota Preston
L. G.We recently purchased a two year old Toyota Aygo from the Preston showroom. The Salesman Ian Mossop was really good and couldn't have treated us any better if we had been buying a much more expensive model. We are very happy with our new to us car and feel we were treated very fairly. So thank you Ian for making it such a great experience when we picked up our vehicle.
T. D.I called in on spec and requested a test drive.of the Rav 4 hybrid. Despite no appointment and being busy, nothing was too much trouble for the representative of Toyota. I had a short, but nothing excessive. The test drive was excellent and the rep answered all my questions and more without any problems. She clearly had a thorough understanding of the car. A really good experience, no hard sell and genuinely friendly and knowledgeable staff.
P. C. S.Wonderful staff, always attentive. The parts department is always on the ball and deliver parts quickly and efficiently. The parts delivery guys are really courteous and if we require something in a rush, they try to help us out all the time.
P. P.Part ex my car at Vantage Toyota Preston last week and would like to say it was great A1+ service from start to finish, nothing seemed to be too much trouble. George was lovely to deal with and will definitely go back in the future.
If anyone is in 2 minds on visiting here for the next car.. Go pay them a visit and see for yourself.. You won't be disappointed.
Thank you for all your help George.
Excellent customer service!!
P. B.Ian Mossop, was great to deal with, a really nice guy and the car my wife wanted was perfect. Thank you Toyota and especially Ian.
P. K.Just bought a new Toyota C-HR and received excellent service all round. Ian Mossop was very attentive all the way through the process. He also called us a couple times since delivery to check on things. Very thoughtful!
B. B.A really helpful parts department here at Vantage Preston. I needed to carryout an intermediate service on my car and wanted genuine filters. When I called to check they had stock, I was told about there current offers which were various service item packages and they actually tailored one for my needs.
When I arrived shortly after, the service kit was in a box waiting for me.
Another bonus is their prices are better than using other car parts suppliers for their non genuine products.
Well done Vantage Preston & Toyota/Toyota UK👍
L. C.Had a fantastic experience purchasing my RAV4 from Vantage Toyota in Preston. Beth was great to work with and made us feel at ease with no pressure whatsoever. I also feel that I got exceptional value and was offered a high level of customer service. I would highly recommend dealing with Beth if you are looking for a new or slightly used vehicle. Beth was proactive and pressure free. She listened to what we wanted, and went above and beyond to find our perfect vehicle at great value. Beth was very knowledgeable in providing comparative information between make and model options which allowed us to eventually make a fantastic choice. An exceptional experience......Just thought I’d better add The coffee was also Spot On! 👍
Thank you so much!
c. a.I have just collected my new chr hybrid with excellent and professional service from Ian Mossop it was a pleasure to do business with him. Ian and all the staff are very helpful. I would recommend Vantage Toyota Preston all the time thankyou once again
A. H.Emerson (Principal) and John (Aftersales) were fantastic and went above and beyond to ensure my issue was resolved swiftly and satisfactorily. Other dealerships could learn a thing or two about customer service from these. Have no issues in recommending Vantage Preston based on my experience.
d. h.After a horrendous experience with Simpsons Skoda opposite, having travelled from Liverpool on promise of a car to test drive, we were apprehensive for what Toyota might be like.
We needn't have worried, it was probably the most impressive dealership experience I've ever had in 20 years of buying a new car.
Once our other test drives are complete we won't hesitate to contact them to see if we can put a deal together.
L. K.I bought my car from Ian Mossop a few weeks ago. He was very informative and welcoming. He helped me find a car and a payment plan which suited to my needs financially. Great experience overall- will definitely go back!
N. S.Third time purchase dealing with Kevin White, Sales Team Member at Vantage Toyota, Preston. I wouldn't go anywhere else. They always go the extra mile to make the process very easy and enjoyable. Kevin really cares about my individual needs and they really look after me as a customer from the purchase right through to all aftersales services. I highly recommend Kevin and all the team at Vantage, Preston. Extremely happy customer. If I could give them an extra star I would!!!
L. P.My car was efficiently booked in for service and a further visit for a new door seal. Each time, everything ran smoothly, all covid safe and the showroom is well covid protected. My car was clean, vacuumed and ready on time each time and the service was prompt and efficient.
G. H.Picked up my 'new' car yesterday and i have to say that although it's not brand new, or a Toyota, the way i was treated was exceptional. I wondered where the car was when i arrived as it wasn't on the forecourt and i could not see it anywhere.
It was in the showroom covered up which was a huge surprise.
Many thanks to George for the wonderful service i received it was made into a very special experience. I can honestly say that i have never been treated so well when buying a car
By the way George, Trudie loves it!!
k. k.Vantage Toyota really looked after me and my car in these troubled times. I'm disabled and they went out of their way to look after me. The work on my car was done quickly and professionally and brought to the door for me. Thank you to all and a big thank you to the reception staff who looked after me and kept me informed what was happening
J. S.I Can't rate the service I received highly enough. I mainly dealt with a salesman called Chris. He was extremely informative. The showroom and team had a nice welcoming atmosphere. I will definitely be recommending this dealership to my friends and work colleagues.
M. C.Fantastic service at Toyota today Ian Mossop is amazing honestly 5star is not enough it should definitely be more Ian is Incredible man he been very helpful with everything thank you so much for all your help and the fantastic service very very happy and with my new car 🚘
Margaret Coates 😊x
B. H.I recently bought a car in July for my daughter for her 17th birthday from this dealership..
I was dealt with by a gentleman called Ian Mossop and I can honestly say it was the best car buying experience I have encountered in my 50 years.
Ian made it a special experience for us all and I would have no hesitation in buying from them again
Well done Ian!
S. P.I enjoyed excellent service and support from George Sladen during my enquiry for a C-HR Hybrid. He was polite, professional, informative, and very responsive. He was also extremely personable and polite throughout the 2 weeks of my procrastination! Unfortunately, in the end, I did not decide to buy the car for various reasons, but my overall experience with the dealership was excellent. Thank you.
S. M.A year on and I've returned to have my car serviced. Even with the current Covid measures (which are impeccably mapped out in the showroom) the showroom was gleaming with a busy selection of staff going about their morning duties. To this extent I was delighted that Tara, who helped me with my first Motability Yaris, and Ian who helped me with my second Motability Yaris, both welcomed me by name in a very pleasant, happy and professional manner.
Tara assisted with the administration side of the service and was kind to arrange a coffee for me while I waited for the service to complete. Before Tara returned with the keys I had received a full documentation of the service and an impressive video and service update by email which highlighted using the traffic light system (green being OK, yellow being advisory and red being action required now). The service engineer politely informed me to take care of the tyre pressure, which can be difficult with my disability but was good advice.
I remain a very satisfied Toyota customer, pleased that my Yaris passed all checks. I continue to recommend all areas of staff for your Sales, Servicing and Parts needs.
J. R.First class service. I bought a Rav 4 without viewing not only did the salesman Ian Mossop discribe the car he also sent a video which was very descriptive which enabled me to decide to purchace the car,which they delivered without charge.Would highly recommend Vantage Toyota .Thank You John Roberts
M. K.Visited Vantage Toyota Preston on the weekend to buy service parts for my Corolla T-Sport, could not be happier with the service provided!
The parts department representative Mark was very helpful with making sure I get the best deal on a service kit for my car - absolute super hero!
Genuine Toyota parts at an extremely competitive price (puts a well known parts retailer to shame, I must add!), thank you so much again!
b. r.Not a big fan of main dealers really but my car had a toyota recall on it last week. Got there a bit early but was still seen very promptly. The mechanic started the job before the time it was booked in and was completed before I expected. Even washed my car. Good service with a smile even probably talked into my next car.Will most likely use this branch again and get my next car here.
A. S.First class service and attention from Clare Bent of the Aftersales team. After January service two items needed attention in the near future. Recently contacted Clare, for the first time, who arranged an appointment. On arrival welcomed by Clare who had the vehicle checked and provided me with an excellent cup of coffee whilst awaiting the result.
Clare was soon back to me and the jobs and price agreed. One was completed that day and the other the following day. Two weeks later car was back for an MOT. On all three occasions Clare made me feel a welcomed and a valued customer. Kept me updated at all times even when the reception area was extremely busy. Clare was very helpful and professional, a credit to Vantage.
N. H.Excellent service today. I was particularly pleased by explanation given on how to set up and operate newly installed front and rear dash cam. Many thanks.
H. S.Chris was very happy to serve us even though we rolled up at lunchtime on Christmas Eve. He has been very helpful, knowledgeable, informative, and friendly, working hard to make us feel like his only customers. We collected our new car yesterday and are looking forward to the hybrid experience knowing that we can call for help if we are unsure. Thanks Chris.
S. D.Excellent service and help from George. My shining black BMW was purchased at distance and was a smooth experience. Upon collection car was better than described and even received and unexpected handover ceremony! Easy process and great service. If you want a Toyota see George at Vantage
R. F.Just purchased a new Toyota C-HR Hybrid.
Service my wife and I received was EXCELLENT. Ian Mossop was very attentive to our needs and all through the process, ensuring we were made aware of all the processes ( also keeping us supplied with coffee).
Unveiling the car on taking delivery was the icing on the cake.
He as also called us since taking delivery to check that everything was satisfactory (which it is).
Must not forget Vernon who was very helpful in the early days.
All in all a wonderful experence with EXCELLENT service.
Would highly recommend Vantage Toyota Preston for their wonderful service and customer care.
a. a.Brilliant service from start to finish from vantage Toyota they fit me in the following morning for a diagnosis unlike Hyundai on aqueduct st/fylde road who said i had to wait for 2 weeks for a diagnosis. I bought the car from hyundai and expected a better response from them. Did not want to keep driving the car until i knew what the problem was. After only doing 43000 miles i was surprised to find the timing chain needed replacing but relieved vantage fit me in for a diagnosis so quickly then i wouldn't do any further damage to the engine. I would like to thank you all at vantage for your quick and helpful response and i recommend you to anyone who needs help on any motoring issues.
D. G.Brought our new Aygo last week and have to say everything about the experience was top notch.
Ian Mossop was really helpful right from the moment we walked in to the dealership. Found us exactly what we wanted and made the whole business quick, easy and simple.
The car is top quality too. Although a small run around, it feels solid and well made.
Have to say this is our 5th timd dealing with Vantage and there has never been any issue.
Thanks Vantage!
A. H.Fantastic service at Toyota Preston. Ian Mossop was our sales guy. He made everything straightforward and was constantly attentive and informative.
J. E.Really pleased with the service we received. It was informative and helpful, just the right amount of follow up to not feel hounded, unfortunately the car wasn't quite what we wanted, but would definitely consider going back to this dealership
G. B.Fantastic service! Dropped car off with ease and had the use of a courtesy car whilst they worked on my car! Was pretty fast service and the staff all lovely and friendly. Highly recommend!
S. A. P.Super service from Ian Mossop, very helpful. Car was brought to us to see, a distance of over 50 miles. Had a 40 min test ride with all the family in including our dogs to see if the car was for us. I cannot speak more highly of the service or the help from Ian. Even though the car was not for us, Ian said he would look for the model we wanted.
E. P. &. D.I'd like to thank Ian Mossop for all the help and advice he gave us when purchasing our Toyota CH-R. I was really impressed with the experience from start to finish. Even after we had taken the car away he contacted us to see how we were getting on.
m. c.Went to have a look at a car on weekend at Lexus , Vantage Motor Group , Preston and was warmly welcomed by a very professional and caring young Beki French . She showed us what we were interested and also gave a test drive and we felt so comfortable. All the other staff were also fantastic. Will definitely recommend this company.
d. b.Preston. Excellent . Ian Mossop made our experience 5star. Your handover was much better than the 5 other Motability cars over the last 15 years. The level of courtesy and helpfulness from the other members of your staff was also important to us. A very enjoyable experience. You should be proud of Ian and all at Preston. We would certainly recommend Vantage Preston to anyone considering buying a new car. 😁
A. P.I was able to pick up my new Yaris within a week, i’m very happy with it.
I was looked after by George who was so helpful. He explained everything well and I didn’t feel rushed or under any pressure at all. All in all an excellent service, especially the big reveal on pick up day. Thanks George. Hopefully see you in a few years 👍😀🚗
C. C.The car was booked in for a factory recall to check the rear window seals. Dropped off at 9:00 and was told it would be ready by 4:00 and was promised a complimentary wash and vacuum for the inconvenience. Went back at 4:30, but had to hang around for an extra 45 minutes before it was ready. The recall required no work, there was no wash or vacuum however the sales lady was happy to book me in for a brake and tyre replacement which the mechanics noted was needed.
Pretty much felt they'd missed the timing, rushed the job but still managed to squeeze in an opportunistic sales call by Vantage Toyota.
Had the brakes and wheels done at the local mechanics whilst I waited - in fairness they also didn't wash the car, but then again they didn't promise to.
B. R.We purchased our Toyota Verso from Vantage Toyota Preston on Sept. 1st. and was very pleased with the whole experience, Ian Mossop was our sales person he was wonderful from start to finnish, nothing was to much trouble. He was such a fun and helpful person willing to go that extra mile. Many thanks Ian.
R. B.Had a great experience with Vantage in Preston. Went in to enquire about a car that I needed to sort out within a couple of days due to the end of an existing Toyota PCP and they were more than accommodating. Ian Mossop was who I dealt with and he was great; no pushing anything I didn't want and was happy to explain everything as I went along and also check figures multiple times to get me the best deal. Plus my car was under a sheet ready for me to unveil when I went to pick it up!
C. A.We have now bought 3 cars since 2012 from Sean Comiskey at Toyota Preston. We are very impressed with his knowledge, courtesy and that he is always prepared to go that extra mile to help find the right car for us each time. I have no hesitation in recommending Vantage Preston and Sean in particular. Chris Abson
e. w.The initial sale process was smooth despite hiccup with misinformation on initial advertising listing. However, I believe this was a genuine error which was rectified by negotiation on price. They have friendly sales people who kept in communication.
Unfortunately, there was a problem with the second hand vehicle I bought under warranty. The after sales process was extremely professional. Courtesy car delivered to me and my own car brought back after being repaired. After difficulty in diagnosing the issue, Vantage authorised a specialist garage to fix problem and all sorted. Would recommend.
J. S.car was collected from my work-place, Mot and service completed , then car was returned later that day. Great customer service, very pleased.
T. B.The whole dealership is fantastic. One the sales side Kevin White is a Legend a proper bloke and very knowledgeable
Service department is brilliant, the service manager John Dickinson is ace!
Well done Preston!
A. G.5/5* couldn’t recommend Vantage Preston enough. From start to finish and even now, Beth has been fantastic. She really pushed the boat out and helped us to find and get what we wanted, we can’t wait to come back and change our next car with her.
Highly Recommended
D. C.It was particularly pleasing when Jemma McCarthy took great care to respond to my wife's dementia and arrange to have the car collected and delivered.
There was a similar courtesy shown by Andrew who collected and delivered the car.
Overall, I couldn't have had a better response to my needs.
C. F.Top class service. Staff don't push anything on you and seem genuinely interested in making sure you get what's right for you not them. Cars are prepared to a very high standard. Highly recommended. Other dealers should aspire to these values.
C. H.We left our car here for servicing not knowing that my partner would go into labour the same day! The team at Toyota looked after our car for a couple of days while we got chance to collect it and were very helpful and generous. Thank you from the three of us!
A. K.I highly recommend Vantage Toyota the transition from choosing a car through to the handover of the vehicle was extremely smooth and stress free due to the excellent service provided by IAN MOSSOP who is extremely knowledgeable .Ian prepared everything we needed in advance from arranging the test drive to sorting out the paperwork Ian kept us fully informed throughout the process updating us regularly I wouldn't hesitate to recommend Vantage Toyota to friends and family a special thank you to Ian Mossop for the five star service he provided.
I. M.Ian Mossop was fantastic to deal with. The transactions went smoothly fron start to finish and he was always available via phone or enail for any queries.
The cars came in brilliant condition to me with all the service booklets etc in the car which dealers normally forget to include.
Thank you Vantage Toyota Preston!
S. P.Ian Mossop at Toyota Preston was just amazing - so helpful in every way. Although we bought one of toyotas smaller cars we were treated as though we had bought the very highest price vehicle. Even our friend who brought us down to collect my new car was amazed at the whole experience. I would never go anywhere else from now on.Thankyou Ian from Gerry , myself and of course ‘Rosie’
Gerry and Sylvia Poe
N. A.Have used the Servce dept a couple of times this year...First class...especially Tara, great communication, lovely lady who is a credit to Vantage Toyota Preston.
C. U.I just called in to see about doing a part ex, my i10 for an Aygo. I was seen by Ian Mossop who, over coffee, found me a car and explained what support was available without being at all pushy. I was very happy with the car and service package so paid my deposit and picked it up a few day later - all shiny and clean. Great service and I can't thank Ian enough.
A. A.The parts department were brilliant, hats off to mark. Fully knowledgeable on my 90s car. And my wife's new car.
Fully recommended. Don't trust the haters!
E. R.You need to buy a car from TOYOTA Preston ask for Ian Mossop, he absolutely fantastic I bought a Toyota Yaris and picked it up on my birthday he made the effort of covering my car with a black TOYOTA cover made a sign to go at the side of the car with my name and wishing me a happy birthday and got a present wrapped up which my daughter was over the moon with a Toyota Robot teddy!! He went out of his way to sort out getting my service booked stamped and posted out to me!!! Definitely got 5* treatment thank you so much 😊
S. D.Had the most AMAZING experience yesterday picking my new car up with Alasdair, from not having a great start to the process, he turned the whole experience around for me and i came away so happy with my new car and the whole hand over experience was so fun! i cannot thank him enough!
A. C. (.Excellent service and help from Ian Mossop. He helped me answering my 1000 questions and he was always available. He managed to hand me the car during his day off, since it was a quick process. Bought a second hand Toyota Yaris Hybrid. My boyfriend bought a second hand Toyota CHR Hybrid and we are both really pleased with the car and the service. Thank you.
W. W.Have just purchased a Corolla 2.0vvti.Hybrid from Ian Mossop, at Vantage Toyota Preston.
If I could give Ian 6 stars it would be more accurate. Ian made the whole experience a real pleasure from beginning to end.
This is a genuine recommendation for both Ian, and Toyota Preston. Superb service, excellent car, and professional friendly people.
J. W.Fabulous new rav4 car, love it.. Would like to say massive thank you to Ian Mossop for all his patience and he was very helpful, also the hand over of the car was very smooth and easy. Also love my welcome cuddly gift. Definitely recommend Vintage Toyota Preston, (Ian Mossop)
L. I.I had a great time at Vantage Toyota Preston
Tony the sales manager was kind and considerate as I am a disabled person .
I was offered coffee or tea coffee was very nice. I was getting a new car as part off my disabled package. every thing was done quickly and efficiently just time to have a coffee even though thay were bissy .
Thay do a great job. The sales room is on the Docks in Preston just off the roundabout were all the other car sales rooms are.
M. D.From walking in to Vantage Preston - felt fully valued. No pressure to buy but listened fully to what I wanted. George Sladen in particular was extremely helpful, courteous and polite, and supported me through the whole process. Took less than two weeks from initial enquiry to receiving my lovely new car. Thank you George and everyone at Vantage Preston.
M. G.My Daughter has just picked up her new Hyundai I10 Go SE from James at Vantage, Preston.
To say she is over the moon is an understatement!
The whole process has taken less than a week and the service and support from all the staff has been outstanding!
Everything was explained in an easy to understand way and lucy was very impressed with the whole process.
We wouldn’t hesitate to recommend Hyundai brand to anyone looking for an affordable, quality brand, and I can personally recommend a visit to Vantage in Preston for anyone looking to buy a new or used Hyundai.
Be prepared for traditional, honest and above all value for money car buying experience from a great bunch of guys!
L. W.Fantastic experience from start to finish, sales man Ian Mossop couldn’t do enough, he made the handover of the car so easy without any issues and made it memorable with the unveiling.
Would recommend, thanks you very much Toyota vantage Preston. The Waine Family.
S. S.I've just bought my latest car from Vantage. The salesman was friendly and helpful without being pushy. I'd definitely go back
C. B.I bought a car I'd seen on the internet from Vantage Toyota Tamworth. The salesman, Thomas Whiles, wasn't your quintessential salesman, quite the opposite. He let me look, touch and get a feel for what I was buying rather than hard sell.
Ok, so on the test drive I heard a rumbling that I thought was unusual. Tom said he thought it sounded like tyre noise. It came and went, so, I accepted that. However, on the drive home 1 week later, the noise was more than a rumble, it was definitely a wheel bearing issue. As I live 2 hrs away from Tamworth, Tom arranged for the Vantage Preston dealership to take a look at the car, an hour away from me so easier and quicker.
From first attending Vantage Toyota Preston, I dealt with Dan Valentine in Service, who was was efficient and friendly, despite me getting there at 8am. He knew I was coming, he'd read the notes on their system and he was ready. He and the technicians had the car diagnosed in less than 30 minutes and arranged for me to go back a week later when it suited me better to have the bearing replaced. I was told it was the rear nearside bearing. I could have sworn it was the front offside, but they're the experts, not me. I felt comfortable.
I duly dropped the car off 1 week later on a Friday morning at 8am as agreed and was told I could wait while the bearing was replaced. 4hrs later, still no bearing done. Dan came out to update me. He told me they needed an adaptor tool to remove the bearing, but they didn't have it, and they couldn't source one locally, therefore couldn't get the bearing off.
He knew I'd driven an hour to get to them, so without asking, he had a courtesy car ready for me, full of fuel and said he will be back in touch on Monday. Minimal fuss, very efficient.
Ok, so cutting a long story short, they had some issues getting the part to remove the bearing, but they did get it and changed the bearing. It took 4 days, a bit of a pain, but you know sometimes, it just goes like that and I was fine in the courtesy car. After the replacement, they took it for a test drive, and they heard the 2nd bearing (the one I told them of) was also noisy, so they changed that too. The car is a 2.5 tonne Land Cruiser, they're heavy cars, bearings wear out.
The point of this review is, they just did it, as a matter of routine, without messing about and just cracked on with it. I picked the car up and was informed of the 2 bearings having been replaced, not just the one I was aware of. Dan's communication with the technician, Gareth Renshaw, led to him being able to test drive and make sure the car was right coming back to me without further visits. They got it right, first time. I like that.
Thanks Dan, and Thank You, Gareth, the behind the scenes get it sorted guy.
Respect to you both.
I have a Toyota dealer closer to me than Preston, but my confidence in Vantage Toyota Preston is way up there, that I'll take the drive up and use them, despite them being further away.
Good staff who know what they're doing are the life blood of any company. I've told you who they are, Vantage, over to you to recognise them now.
From start to finish, across two dealerships under the Vantage brand, I've been impressed.
J. W.Highly recommend! We had the pleasure of Chris Avery sorting us out with a new CHR. What a cracking guy! Definitely ask for him if you're enquiring in store. Customer services 100% on point, very friendly staff. Could not fault our experience at toyota vantage in Preston and the coffees are delightful too :)
D. S.Always good idea to read the reviews and I wasn't disappointed. Travelled 60 to pick up a Yaris from Ian. Have been to three different Toyota garages and these are head and shoulders above their competitors. If I replace my car then I would definitely return.
Z.Great Service George. Came with family. Arrived a little later but still both cars ready for test drives. Great knowledge of the interested cars by George.
S. L.Great customer service from Toyota. The full experience from first walking in and viewing to driving away in my Toyota Yaris has been excellent. Our Sales Advisor Ian Mossop has given us a very personal service and even came in on his day off over the Christmas period to do the handover. There was never any pressure as we were also viewing cars from other dealers. There was a cute Toyota car companion 'Issho' which apparently means 'together' in Japenese. A personal congratulations message on the car+ spare key in a cute little gift box. The extra personal touches have made our experience a very enjoyable one and we wouldnt hesitate to recommend + come back in the future. Love my Yaris. Great drive+ looks lovely. Thankyou. Mr+Mrs Love
J. D.Sales staff were very helpful in explaining options.
G. H.I cannot commend this dealership enough
From my initial call .....to meeting my A1 salesman Kevin.
Kevin is an absolute asset to toyota vantage
His calming manner knowledge and sense of humour combines into one
I have the best car.... the best deal
And I am one happy customer
Thank you thank you thank you x
A. D.Fantastic service as always. Helpful friendly staff and timely and efficient work. I have been a customer for 15 years and have nothing but praise for Vantage Toyota Preston.
A. H.I have given 5 stars to Ian Mossop who was our sales person. I feel he goes out of his way to make sure you get what you want, he definitely goes the extra mile. Toyota need to sort their systems sorted.
C. H.Fantastic experience, very easy, very helpful,
Ian Mossop was an excellent host and salesman
It was a pleasure to buy my car from them
Love the car!
R. M.Recently purchased a new CH-R. The salesperson was Ian Mossop and I am pleased to say the whole transaction from start to finish was excellent.
P. V.I have just purchased a Toyota Proace Van from Ian Mossop. Ian has been extremely attentive, knowledgeable and helpful throughout the whole process. I would definitely recommend Ian and Toyota Preston.
D.We'd been looking for another Auris hybrid and replacement for our older Auris (petrol) when we called into Vantage Preston. Ian Mossop showed us the selection of hybrids available. My wife was smitten with the newest model after being shown all its bells and whistles by Ian. The rest was made very easy by Ian - paperwork quickly completed, good trade -in price for our old car, coffee (very nice!) etc, and three days later, yes that's all it took to prepare the car, we drove it home with big smiles. Thank you Vantage and Ian.
A. D.Buying a new car was an enjoyable experience from start to finish. Everyone I met made me welcome and passed me on to the best person available to help me. It was a pleasure to get my car from Kevin White
C. H.I recently bought a Hybrid Toyota Auris. Ian Mossop made the transaction a really pleasant one. No pushy car salesman, only informative and helpful and thoughtful. A pleasure to deal with this company who are a cut above the rest. My husband bought a Prius last year and this is why we returned rather than go to a dealership 2 miles from where we live. Thank you again Ian and Vantage !
M. H.My Father-in-law, has just changed his Toyota Yaris for a new Toyota Yaris Hybrid, we can't speak highly enough of way the sales rep Ian Mossop treated us, he made the transaction an easy & pleasant experience.
First while the old car was being appraised Ian took us for a test drive in a Yaris Hybrid, explaining how things worked, & some of the do's & don'ts about driving an automatic hybrid
Once back at the show room Ian took us through al the necessary paper work, taking his time to explain everything & all the extras we could have, he didn't push us to take any of them in fact he left us alone to talk them over so my Father-in-law could decide for himself exactly what he did & didn't want.
We picked the new car up today 09/11/2018. Ian was there to hand the car over,
My daughter is due to change her car next year, she will definitely be using Vantage Toyota Preston & hopefully Ian, we've used Vantage Toyota previously & have always found all staff to be very helpfull & polite
Thank you Vantage Toyota Preston & thank you Ian Mossop
M. B.Very approachable and friendly staff. Well laid out. The staff all seem knowledgeable. Particularly Tara Woods, who rang and arranged a test drive. So much so just purchased a car through her. Highly recommend.
a.I couldn’t recommend Toyota vantage enough fantastic support and help. Ian Mossop was fantastic from start to finish, always happy to help and provided both me and my partner with great deals on our cars. I will be coming back for another Toyota in the future 👍
G. B.The service at Vantage Preston has been amazing both Tara and Rebecca have been fantastic. The service makes Mercedes nad Jaguar look ordinary.
S. C.very happy with the professional and cost effective service provided to us from John, Ian and the rest of the team, we are so very grateful for the huge effort they put in to ensure the best outcome for us, our V8 landcruiser is now up and running again and working very well. Many many thanks, Alan and Sharon
N. V.Brilliant service. Dealt with Sean who was very knowledgeable and actually cared. Would highly recommend and am grateful for the help I was given, I will be going back and recommending them to friends and family. First class service. Thank you
C. M.An excellent service, but particulalry from Damien in the Service Dept. Damien is always very helpful, very knowledgeable and professional at all times. A comfortable environment is provided whilst waiting with free drinks and Damien kept me posted at all times. A 5 star Service. Thank you Vantage Toyota Preston.
J. R.Excellent customer service in fact the best!!We have received the Chr Hybrid, which is our first automatic in 40+ years driving and Ian Mossop was such an helpful pleasant person nothing was to much for him, we have had many cars from many dealerships and this one is the best by far right down to the personal touch on day of pick up with the card on the window from Ian and the little Toyota Issho (which my grandson loves)
Thank you once again Vantage Toyota also a big thanks to Ian, we love our new car !!!
A. G.Have bought 5 Toyota cars from here over a number of years .excellent sales people ,who know their job .very good after sales service .
L. A.The lovely Ian Mossop was the sales person who dealt with me and catered to my requests throughout the day. I changed my mind quite a bit and he was exceptionally patient.
Lovely guy.
C. H.We bought a verso from you yesterday and Chris Avery looked after us. We had travelled from Wolverhampton to view this car, a round trip of 180 miles. Right from our first conversation last Thursday, Chris was the consummate professional, attending to our questions with the utmost professionalism and never once, pressuring us into a decision or sale.
This is our 6th Toyota in the family and our 3rd Verso, plus a verso s.
Toyota and The Vantage Group should all be very proud of Chris, because the way were treated yesterday, was for my wife and I, the best car buying experience we have ever received. Seeing our name on a welcome board and the car covered, then unveiled was the treatment I would imagine for £50k new car, let alone a pre-owned vehicle.
Well done Chris and Vantage.
If this level of service is a 'one off' then everyone should learn from it or if this is the norm, well done Vantage.
Chris & Claire Hallett
S.After having problems with my semi automatic Toyota yaris I decided to book it in for a diagnostic test, unfortunately for me the outcome was that it needed a new clutch. I would just like to say a massive thank you to Jemma Ellison, service administrator who explained everything to me and put my mind at ease. My car was in for just over a day but was given a courtesy car, I was phoned and kept updated with the repair. I can honestly say Jemma is a credit to this company and I shall not hesitate in bringing my car here again. 😊
K. P.Excellent salesman who showed us a stunning vehicle. I would recommend a toyota to anyone .I own an Auris . It is so comfortable and mpg is very good
M. L.Modern dealership, well run, efficient sales team.
L. G.Very good sales team, excellent post-sales service. Gives a feeling of being looked after well as a customer. Would definitely buy a car again with Vantage Toyota Preston.
B. T.Service and not carried out suffiently. Impressed with the courtesy and appearance of staff, also a very pleasant atmosphere. Love the video of my car service. Thank you vantage.
D. J.I am more than impressed with the service and my new car purchase. I have to offer my thanks to Ian Mossop who went the extra mile to make sure the sale and hand over went smoothly,which it did.
T. E.They did an excellent job replacing the faulty injectors in my 11 year old Toyota Auris Diesel. This was a difficult engine to work on, yet they were fast, communication was good, a courtesy car provided, and my car was also washed and vacuumed too.
D. A. “. C.Just picked up my new 70 reg CHR - the whole process was fantastic Ian my salesman was brilliant, would recommend them in a flash without hesitation - will definitely use them in the future
M. P.I would just like to say what a great service I received from Ian Mossop and Vantage Toyota Preston and I would have no hesitation in recommending them to my friends and family.
Regards Martin
M. T.Wonderful service and the attention to keeping me up-to-date while waiting by Tara was excellent. Well done Vantage Toyota Preston
j. k.Took my hyundai i30 in for service and mot done the great job and friendly helpful team!
S. R.Arrived for my service and MOT at arranged time .No problems ,staff very efficient and courtesy car ready .Only took a couple of hours and told could collect anytime.A couple of recommendations that may possibly need doing at next service otherwise perfect.One way system and usual Covid precautions in place so felt safe.Will be returning again next year.
C. H.Have never had anything less than excellent customer service at Vantage Toyota Preston. Always well looked after by the team especially Sean who made buying a car so easy.
M. a. B. B.Using my daughter's Gmail acct as I am on bt internet. Chris Avery gave me an excellent service and I would happily recommend him to all my friends. In fact I did today! - Thanks again Chris. Marie English (Lytham).
R. S.“Ian Mossop”
Thanks so much Ian for help us I’m very appreciated very good service all paperwork’s don same day Ian Mossop is very good and honest parson. I ask to the Toyota manager to give you the rewards.
Thanks very much again.🌹🌹💐💐
C. M.Nothing but praise for the hospitality , shown to myself and my wife, the warmth and efficiency is second to none, in fact I had very little to do except pick up the new car, as everything else is done for you,, no filling of forms, questioner, etc, that is all completed by the sales staff, it is by far the easiest transaction I have ever had the pleasure of being part of, ,, thank you Ian, and all the staff at Toyota,,
G. T.Very helpful and knowledge staff and willing let you look at all the cars without any pressure
C. L.Tara is an extremely helpful and knowledgeable
car sales person, she deals with motorbility doesn't treat you like a disabled person and is extremely helpful, the showroom while at the moment is very cramped as soon as Lexus opens that will eleviate a lot of the problem. Highly recommend Toyota Preston.
S. S.I have just purchased a new Toyota Yaris hybrid from vantage Toyota preston. I found the whole process extremely easy,the salesman Ian mossop was very knowledgable I would like to thank him for all his help and advice on driving my new hybrid car.
D. R.Great place for a service if you get 20% discount.
Getting quoted twice the price for new rear coils is a no no unfortunately
M. R.We dealt with Tara who I can only describe as wonderful. She was helpful and made buying a new car an even better experience, She is a credit to Vantage Toyota!
P. V.We are happy to give a five star review to vantage Toyota Preston as they’ve been really good on delivering our truck on time really pleased and would highly recommend
A. C.Ian was very helpful his knowledge of Toyota cars was really helpful. So much so we ordered a Rav. Thanks so much.
S. W.Bought a toyota yaris from Vantage Toyota Preston, Ian Mossop is a great guy, he drove the car to my house for a test drive, and he was helpful through the sales process, thanks
T. B.Excellent service, very pleasant staff keeping you informed on the progress of the work being carried out on my vehicle. Thank you all.
Tom Bradley.
K.Toyota Hilux InvincibleX - HIGH STANDARD CUSTOMER SERVICE.
From my initial phone call to the day i've collected my Pick up,the service was EXCELLENT! Mr Mark Woodward was professional,knowledgeable,helpful and friendly.
I will definitely recommend Vantage Toyota PRESTON.
m. t.I bought my car a few days ago and the experience was fantastic.My sales rep Ian Mossop was very friendly and delivered excellent customer service.Highly recommended.
p. h.If you want to buy a Toyota car this is the garage to go to.For the amount of cars to choose from for the knowledgeable professional but friendly service from the sales team.Five star plus.
Y. H.Ian is the best sales person we have ever dealt with so passionate about his job caring about his customers needs we know he wiĺ always be at the end of the phone. Thanks again Ian Moffet
A. B.Sales man. Ian mossop absolute gentleman. Nice and easy service to deal with 👍🏻 Very happy 10/10
L. T. P. A. C.Ian Mossop gave me fantastic support throughout the purchase of my new auris and sorted a great deal out for me, I highly recommend going to vantage Toyota and ask for Ian. 👍
I. P.Took my daughters car in for MOT.
Excellent customer service from the service team.
No fuss and just did the simple things well.
D. E.Fantastic team of committed staff providing excellent service.
All my cars come from and are serviced by Vantage at Preston and I won’t be looking elsewhere.
M. A.The service there is excellent I've had no issues over the years. The only down side is that it's a bit out of the way with no buses passing by. So have to get a lift or hire a car if my car is there for the day.
C. W.Would have been 5 stars but my service book was not filled in so I have to return at some point to get it stamped.
D. H.Would like to thank Ian Mossop at Vantage Toyota Preston, for excellent assistant in my purchase of my new car.
S. B.Bought 5 cars from here in our family within two years. Mark Kay is fantastic, nothing is too much hard work and the cars have all been spot on.
D. B.We had great service from the minute we walked through the door and purchasing my car was made so easy, George was really helpful and made the whole transaction smooth and enjoyable, highly recommended.
j. k.Ian mossop Toyota vantage Preston made it so easy and stress free right up to the day I collected my Chr very happy with the car and sales
D. T.Fantastic service. Good communications and offered great, honest advice. Will definitely use again. 5 star, recommended.
M. M.My daughter reluctantly exchanged her great orange Aygo for a seven month old Aygo,she has purchased her fourth Aygo from excellent salesman Barry lowe who is always happy too look after her, nothing is to much trouble, Straight forward and hassle free.
W. N.Dealt with motability advisor Ian Mossop,
He was wonderful and the experience was good, I liked the way he covered in cloth before my wife unveiled it
Absolutely brilliant
5 stars
C. R.Outstanding dealership, very friendly staff, we dealt with Chris Avery and found him extremely helpful and went the extra mile, made our purchase so simple and enjoyable experience, will definitely recommend Chris and dealership to family and friends
Just like to say a big thank you
Tony and Cheryl
C. H.Didn't buy this week but Tara provided a great service and gave us all the information we needed to make an informed choice. Will definitely consider returning.
H. S.Breath of fresh air,made to feel welcome soon as walked in.No pushy sales tactics and couldn't do enough,Purchased a brand new aygo x-trend which I'm picking up next Saturday (hopefully) spoke to Ian mossop originally but was busy today so was looked after by Chris avery ,but Ian made a point of coming to introduce himself and even came back to make sure I was being well looked after.Great deal and well chuffed with the price,I hope the after sales service his just has professional...see you all next Saturday
Picked up my car Wednesday night,Ian mossop was amazing and what a nice touch with covering the car for me to unveil......10 star service..seriously your customer service his the best I have ever seen
B. D.Salesman Antony who sold us our car three years ago always goes out of his way to speak with us when the car gets it's service or MOT
All the staff are so welcoming and friendly 5star service for me
A big well done to all☺☺
J. K.Ian Mossop was my salesperson ,it was very relaxed atmosphere ,step by step easy process
Great deal ,lovely car
Thanks again Ian
T. W.Fantastic support, understanding. Love the new car the wait was worth it ❤
A. L.Vantage Toyota did a good job servicing my car and the person that collected it can drive it anyday
M. R.They dented my car on its first visit .They took my car and repaired body work without complaint and also through in a couple of services .
N. V.The best in the area for make service to your car... only 1 thing negative availability courtesy car maybe not enough... but I am totally satisfied
9. M. s.Tara was brilliant through out the whole experience deal done in a week no problems at all freindly experience and would recommend Tara and Paul corybn the best people to speak to and I rate it 5star
F. B.Great service as always. Followed through on all promises from start to finish with good communication throughout! Would highly recommend, thanks again.
f. w.Great customer service from Beth. The showroom was well laid out to make sure everyone would feel safe.
B. G.Just had hand over on new mobility car absolutely brilliant made us feel totally welcome Ian mossop your a star the unveiling was brilliant such a lovley touch thank you for all you have done
M. F.Excellent customer service from Ian Mossop, making my first experience of buying a car an enjoyable process.
s. w.Always a fast response and delivery when I order parts/service kits/batteries etc, excellent service as always, Highly recommended!!!
I. B.First Class Service buying a new vehicle. Did everything they said they would do or told me when they couldn't. Courteous and responsive to communications
W. J.Thanks to Toyota Preston & Ian Mossop for a smooth, easy changeover. Really pleased with my new car and would definitely recommend
S. W.Excellent service processing the MOT for my vehicle. Pleasant staff, good communication.
D. M.Sales person was not at all pushy. Well organized for covid. Well priced cars and plenty of choice.
B. D.Staff always friendly and helpful and never presserise you , and if you buy a car from them they are always available to help with any queries that u might have .
B. A.Brilliant guys very very helpful & polite & no hard sales pitch...
Excellent customer service thanks Kevin...
s.got a new car today from Toyota vantage Preston and was picked up from home by Ian Mossop fantastic customer service great car highly recommended
A. W.Very helpful parts department, always go the extra mile to help, and always happy to give a good deal👍👍
B.Excellent experience and Mark the sales assistant was very helpful and knowledgeable knowing what we wanted
r. r.Bought a car from vantage toyota and found all the staff very helpful and gave a very professional service..special thanks to George sladen who was excellent to deal with from start to finish
g. a.Bethany and the other staff were all very helpful, patient and hospitable. I would be very happy to deal with them again.
N. K.Very lovely staff, they go the extra mile to give great service. Thanks Tara Ellie Shaun and Ian. Really great staff!
S. B. T.Great customer service, friendly and helpful team especially John. Would recommend!
A. P.Excellent customer service from the guys at Vantage Preston , got a great deal and a good part ex price , thanks to Tara for dealing with our purchase , very polite and professional , thumbs up from us , thank you
a. g.very helpful only the second dealer we have visited out of 6 that made us feel wanted.After 25 years as volvo owners its good bye.
S. W.Very helpful. Lent me a courtesy car whilst mine was being fixed. I was very greatful.
C. H.I bought my fourth Toyota Priestley at Vantage Preston. This is a welcoming place with friendly staff who take good care of their customers.
L. W.Great selection of cars and very good and knowledgable service from the sales team. Would highly recommend to anyone!!
T. C.Great handover today for my new Motability car from Ian Mossop. Covid restrictions adhered to. Thanks again Ian
K. F.Car went on for service and MoT. They rang in advance of performing work I requested and informed me of the cost. Overall an excellent service.
J. B.Staff need more training and . Not look at the service message ..
Service complete . But went again .. for not look at the messages for service
A. G. U.Thanks Tara Woods you were so helpful and you made me feel very welcome and you explained everything very clearly had a nice drive home in my new Toyota C-HR
J. W.Brilliant service from Vantage Toyota Preston today, as always. Thank you to everyone and I appreciate your work.
k. b.Excellent service and attention when buying new Toyota Yaris Thanks to Ian Mossop for attention to detail and making it a positive and enjoyable process
j.Went for a service that I had booked in advance. I arrived early and it took two and a half hours. You get free drinks and wifi. Most of the others waiting were complaining about having to wait.
P. W.Main Toyota dealership, high standards and efficient. Some great sales and after care staff
S. H.Very helpful, friendly service. Highly recommended.
T. C.Excellent customer service and very friendly knowledgeable staff. Turned up without an appointment and got a test drive straight away.
R. w.Dealt with Sean the sales manager when I needed something Toyota related. Top man
D. H.Looking forward to picking up our new CHR. Great service so far - can’t wait!!
S. K.Efficient service, the video of the underneath of the car with the relevant points explained was really useful. Would highly recommend.
R. W.Just the best service. Excellent car, with amazing after sales service.
d.ask for doug he is very helpfull a model member of staff great guy who always calls you back and has great attention to detail he will smoothly COMB through any issues!!
E. E.Rest assured you will be answered by professionals who will take time to explain in details what you want to buy.
B. G.After a bad experience at another Toyota dealer this place restored our faith! That said, we will NEVER deal with RRG Salford again
A. B.Tony looks after use great he knows what is best for use. Thank you
Z. A.Absolutely brilliant, from sales to after sales service they were exceptional. A little pricey but you get what you pay for.
g. D.Picked up our new Car !!! AND Salesman ANTHONY WARD !!! WAS FANTASTIC FRM THE DAY WE CAME TO BROWSE THRU TILL WE PICKED UP CAR NOTHING WAS TOO MUCH TROUBLE BRILLIANT GUY !!!!
B. C.Great customer skills by Chris one of the sales team who looked after us while buying a used Toyota
A. S.Engaging and helpful customer service. Ian Mossop went out of his way to help.
J. H.Just service and MOT but free tea and coffee and clean toilets whilst I wait. Staff courteous and friendly and helpful
L. P.Helpful and friendly when having trouble with a vehicle when main manufactures wasn’t
Have gone above and beyond with help and after sales care couldn’t be more grateful I’d of been very stuck and stranded otherwise
R. B.Great service from Ian Mossop I’m very pleased with my new car
y. p.Supper staff and very helpful and friendly service nice set up offer you tea coffee and cold drinks wonderful all the way
J. B.10 out of 10 . Thank you Ian for for what he had done to us.
D. H.Always had great experience here whether buying a car or mot or car service
B. M.Excellent customer care by the sales rep, Sean. Would like to do business again
G. J.Bought a car from here and this was my first visit to the service department. They were ridiculously busy and seemed to be struggling to cope. Not convinced....
A. H.Thank you for getting my car back on the road. I really appreciate your supportive and efficient team.
M. S.Thanks to Ian Mossop at Toyota for all his assistance in getting my new Toyota Yaris. Milgreen joyner
L. C.Really knew what they were talking about, not pushy and always felt they had my best interests in mind.
K. R.Excellent service from tony and the Preston Toyota group. 5* customer service.
M. &. L. C.Quick and courteous service and felt covid safe.
C. W.BEST DEAL EVER VERY HELPFUL MANY THANKS
D. M.Went in for MoT while waiting used their internet. Must say it was very very slow. Must improve. MoT was gr8
M. B.Very helpful staff. Free coffee and cakes while you wait for car service.
M. R.Quick, efficient and helpful as always
T. W.Very pleasant experience. Excellent staff, especially George, who was very helpful & informative. Thankyou
R. S.Very good, very efficient reception, excellent Covid 19 precautions.
S. B.Great people, i'd buy another car from here without thinking twice.
K. S.Fantastic staff very professional .good service from Ian on sales and his management team.
B. T.Friendly staff, but better fix an appointment if you need repairs
M. H.Went to see the new Supra very impressive, staff really helpful and knowledgeable
J. B.Great service and support from Gemma. Many thanks
L. C.Very good service.. good communication..
And explanation... excellent COVID 19 precautions..
R. C.They always give me and my car good service
A. C.First class professional service highly recommended and would definitely go back in the future
b. c.Always good professional service even sent us a video of service walk around
S. A.It was a smooth hand over just like to thank Ian Mossop for all his help
Sharon Anthony
W. S.Highly recommend Vantage . Ian Mossop was a pleasure to deal with .
A. B.Amazing service, the best I've ever received to be fair
J. T.Pleasant people to deal with..... Tara and Martin both as helpful as could be.
J. S.If you want a reliable car get a Toyota they're the best
S. D.Very efficient sales guy, good car, good price
J. F.Every time I visit Vantage Toyota the service is excellent.
M. F.Everything fine and well organised and on time
P. T.It's realy profesional service with profesional stuff with not so high prices.
C. O.All the staffs are very fantastic & friendly
S. M.Lovely friendly staff and great service
Thanks Lewis for helping and good advice
E. J.Very quick, professional service.
O. W.Helpful and friendly staff. Good choice of cars
I. D.Excellent customer service... Especially Rob and Beth!
R. G. P.Didn't buy a car here but had great customer service when I went in for a test drive.
J. D.Excellent service and very friendly staff. Also a very convenient location.
l. l.Fabulous staff. No pressure sales. Polite. Great product.
D.Service great but parking and cars on all side roads abysmal.
M. N.Very friendly amd made us feel comfortable
J. H.Good to deal with and a great price very helpful and friendly staff
J. C.Nice bunch of people with decent cars. Didn't feel pushed into anything.
S. M.Was only there to book car in for a service, but a pleasant stop
L. L.Customer service is superb and the buying process is made easy
A. K.Great service! Thank you for sorting the problem!
J. M.Expensive
J. H.Excellent service and very pleasant and helpful staff.
E. D.Very professional customer service. John was very helpful
J. S.Excellent service. George Sladen was so helpful.
M. D.Excellent customer service from Tommy
B. H.Excellent service the staff was friendly and helpful
K. C.Absolutely lovely staff nothing is too much trouble
d. w.very friendly helpful people even interrupting their lunch break to assist us.
A. H.Toyota is great anytime
b. H. U.It's OK
C. T.Good knowledgeable staff. Not pressured at all.
W. J.Bought a new car from Tom. 😊
S. c.Just brought a car here. Professional service!
J. M.Very good and efficient.
a. k.customer service no good so slow
N. G.Excellent service friendly staff very helpful .
L. V.All Good
J. W.Fantastic customer service by all staff.
A. S.Great place, Great product even Great Coffee.
M. M.Excellent service very nice salesman
d. m.Always good service from pleasant people
c. d.Wonderful helpful staff deffo go back
S. M. P.Friendly helpful staff, good choice of stock,
E. H.Super friendly and helpful staff
H. B.Very good service and discount
J. M.All good no negatives quick and efficient
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