Reviews of MS Autos (Reading)Ltd. (Car Dealer) in Reading (Berkshire).

MS Autos (Reading)Ltd

127 Reviews

96 Comments

Car dealer

Volkswagen dealer

Unit 3, 17 Boulton Rd, Reading RG2 0NH, United Kingdom

Description

Information of MS Autos (Reading)Ltd, Car dealer in Reading (Berkshire)

On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.

This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.

Map

Open hours of MS Autos (Reading)Ltd

Popular times

Reviews of MS Autos (Reading)Ltd

J. T.

My fuel cap door gave up and contacted my dealer who was extremely useless with giving guidance. Took car to a nearby garage as advised by the warranty people but was advised the problem is internal, too hard for them to fix and I was advised to take my car to Audi, who gave me a booking for the next two weeks just for diagnostics. As I couldn’t wait that long having a broken fuel cap and I needed my car for my commute to work and out of desperation earlier, tried some alternatives and found this garage in Google with very good reviews. As they have outstanding feedback from users, I did not hesitate to contact and was booked on the same hour. They immediately found the issue with my fuel cap door and luckily, the solenoid part is available too, so it was a 15-minute job and managed to sort out the problem that other bigger and reputable garage would have taken weeks to figure out and charging me humongous amount of money. The cost of part and service is reasonable, considering the same day-same hour service I received earlier. Thank you MS Autos, definitely know now where to take my car if I have issues.

S. M.

Took my VW Golf bluemotion DSG, had a gearbox problem, soon as I took to MS autos, he immediately knew what the problem was and gave me a reasonable good price, compared to these other garages they would take couple days to find the problem. the main mechanic is one of the few very best certified mechanics in Reading, the service is top-notch, MS autos is not just any random Garage that you would find down your road,once you go there you will get the vibes of like going to these big dealership Garages.

R. P.

Maiwan and his team have provided me with fantastic service over the past few years, always offering sound advice and money saving tips. Would highly recommend MS Autos to all.

T. P. D.

I don't usually leave reviews, but when I pulled up to MS Autos I thought "here we go again" another dodgy garage. however, they found and fixed my suspension issues, had it done in a reasonable time frame and kept me up to date with costs before carrying out extra work. Admittingly, they are a little expensive, but the job was done to a great standard so I'm not even gunna question it. My only bad point would be, that after the work was done, my alignment was way off and they didn't suggest a re alignment service after. But I can use another garage. All in all so happy I've got a working van again!!!

G. M. A.

Took my Audi Q5 for an interim oil service. Price was what was quoted and no hidden extras. Done with in the time frame promised and staff were fabulous also. I will definitely be going back. Highly recommended!!

S.

Took my Audi TT for diagnostics. There was a vibration noise coming from the engine bay. Was nothing major and they were kind enough to fix it within the diagnostic price. They did mention the timing belt needed changing. Receptionist was very kind and booked it in for me the very next day. Was told the car would be ready by 6pm. 4pm a text message was sent saying vehicle was ready to collect. Overall a very good experience. Straightforward professional garage at a very competitive price.

M. B.

Took my car in as I knocked the bumper. I dealt with Nasir and Joanne the receptionist, both were so friendly and helpful to me. Great that I had a courtesy car too! Competitive prices, would use again.

J. w.

Discovered MS Autos about 4 - 5 years ago. They are quick, skilled and above all honest. I have always had excellent service and would never go anywhere else now. Absolutely first class. Would definitely recommend them.

J. Q.

Have been going to MS Autos with my Polo and Galaxy for a few years now. Maiwand and his team have always done a good job. They have usually got my car in within 24 hours. I have no complaints and will carry on using them.

m. q.

Honest, Knowledgeable, Reliable & efficient. Had some work done and diagnosed on my mercedes e class. Amazing brother Maiwind (Owner), highly knowledgeable in German Makes, Especially VW and Audi group, Lovely brother, compromising, advises sincerely, goes out of the way himself, has tons of experience. 💯% recommend everyone to use these guys. Wish you all the best brother Maiwind.

T. P.

Brilliant place to take your car. Very trust worthy and very helpful when I had a problem with my car the warranty company tried to tell me it was my fault but with specialist help and great customer service (from ms autos) I was able prove that was not my fault and was able to get the problem sorted if it wasn’t for ms autos the warranty company would’ve tricked me in to thinking it was my own fault. Thank you ms autos would 100% recommend anyone to go here.

A. C.

Would highly recommend this garage. I took my Skoda Octavia in for an intermittent EPC light and did a great job diagnosing the problem and cleaning the Turbo actuator and managed to speak to the owner who gave me great advice on how I may be able to avoid a more expensive Turbo replacement. The receptionist was very helpful and was always available when I called and she even returned calls promptly. I even received a text when my car was ready for collection.

A. W.

I have been using MS Autos for diagnosis and repair work on my Audi cars since 2017. Never had a problem. Always been happy with their work. Their hourly rate is *significantly* lower than any Audi dealer. I have come to particularly appreciate and trust their experience to discuss alternatives and suggest what work is worth doing and how to do it depending on the age/condition of a particular car and how much you need to rely/are willing to spend on it.

Q.

Honesty is the best policy and these guys have that in bucket loads! My car didn't start and the AA dropped it to MS Autos at my request and I received a call from MS Autos the next day to say collect the car as it started and nothing is wrong with it. Now how many mechanics do you honestly know that will do that after you send them a car on a recovery?? I think not many as that is a golden opportunity for someone to make some money. I highly recommend this garage and the owner and staff have integrity and will not look to make an extra penny for no reason. I have sent some female colleagues and friends and they especially find this reassuring. The quality of the work also matches the service which is great! Thanks MS Autos.

V.

I have two not-so-new cars in my household, which are requiring an attention now and then. I have tried the number of different garages in the town before I was recommended to visit MS Autos. Since then I am finding myself turning back to them more often than ever. MS Autos are honest and competent. However their strongest point is that they value the customer time and ready to go an extra mile to accommodate your circumstances. I have been there on the number of occasions including MOT, servicing, small and medium repairs. They are always busy, but at no time I felt that I spent more time with MS Autos than required. Their team is really efficient and they are always honest about every aspect of the job they do. I highly recommend MS Autos.

N. T.

Finding this absolute gem of a garage was just what I needed, as all the main VW agents have shut their workshops due to the virus. I was having issues with my VW California - they diagnosed the problem and completed the work very efficiently and to very high standard using genuine VW parts. I would highly recommend them to you- it was so nice to find such an honest, efficient and cost conscious garage, I will now be using them exclusively from now on.

O. I.

Good service. Generally cheaper than Audi, though very disappointing that the haldex service for the 8V chassis doesn't include the pump filter clean. It's widely documented online that this should be done when changing the oil to reduce risk of pump failure. Audi France now do this as part of their service, for whatever reason Audi garages in the UK (including Ms Autos) don't but many other specialists do.

M.

Have been using MS Autos for many years now. Just had my Audi S5 Diagnosed and Resolved for a door locking issue. Excellent service as always. I have total trust in there skill sets and experience. If you want to save time and hassle, theses are the people who should be your first point of call. Thanks again for a great job!!

C. F.

They have been unable to turn off the Audi service lights. They promised many times to do so but never return calls when promised. The service carried out left the car interior with an oily smell. After a lot of trying they eventually turned off the lights. 11 months on and 6000 miles the service light returned. For a long life oil service this is incorrect. Taken to another garage I am informed the reset was incorrectly done. It had been reset for a standard service. It seems Audi make it difficult for independent garages so I am increasing my rating.

G. S.

Very professional service. Old Porch needed specialist work, problem solved over the phone very quickly and in the most cost effective way on the both times the car has been for M.O.T and Serviced. The garage is happy for me to get contact for advice over the phone when needed. Am very happy to come back again and the prices are very fair for the type of car.

A. P.

Superb service for a reasonable price! I went for a full maintenance which has been done quickly and efficiently. I have had a minor issue slightly afterwards and even though it was not caused by the actual maintenance, master technician Maiwand has not only resolved it in a very professional manner, but has also provided me with detailed explanation regarding the cause and how to prevent such problem in the future. Highly recommended garage for all German car owners.

M. L.

My car is due for service again soon but will be looking elsewhere. Had my Audi A1 serviced in August 2018. All prices are quoted ex-VAT and this wasn't mentioned - why not just be up front ?, I remember the courtesy car was absolutely filthy inside with old McDonalds on floor - If I owned a garage I would NEVER offer a car in this state to my customer. It's a shame as not much other choice for VAG specialist in Reading

J. H.

My SEAT Ibiza had suddenly developed a heap of problems; air flow, EGR, cam sensor.. the lot! In fixing the problem, they found others and ultimately a faulty ECU (engine computer). They managed to source another 2nd hand one. Long story short is that the entire job, including labour, a new EGR and replaced ECU came to less than a main dealer had quoted just for replacing the EGR. It's a small, honest sort of place, and the bloke who fixed my car, Bob, is a man-mountain and master mechanic! Things were explained clearly and I felt neither patronised nor intimidated. I'd happily recommend this place, especially if you have a dodgy EGR valve (indicated by curly glow-plug light flashing on dashboard). Really pleased. A+

M. B.

Know the owner, Maiwand for a long time and in the pat 7 years MS Auto was the first place to go to when I had any issue with my Vw. Fair price, honest advice and VW dealer quality service (they do all makes and model but their knowledge in German cars is second to none )

S. T.

I have just use MS autos for the first time to service my A4 convertible, and they have been brilliant. Excellent communication and they collected and delivered my car for me from home. I wouldn't hesitate to recommend them to anyone!!

H. k.

Have been going to this place since 2012 for Audi A6 and A3 service, and for other technical mechanical problems. Maiwand knows in and out of most cars in the market and I would recommend MS Autos for any issues you have with any car. They will match the price reasonably but you get a good quality of work done.

F. S.

Amazing customer service. Fitted me in with no appointment. First class service. Technicians were friendly. Its my 3rd time and service is always A1. Thank you

A. L.

Really efficient and easy to deal with. Been looking for a reliable garage for a while and so pleased I’ve found someone I can trust.

I. J.

MS Autos are great! I took there my BMW, Hyundai and Maiwand and his team is always nailed it. They are professionals and proved they would never let me down. They are always customer centric and explain everything needs to be done to fix the car and save money. For example instead of putting a new expensive part they will try to fix it first. I never seen or felt they try to cut corner or try to make money. Just last week other quoted £80 for work Maiwand did £20, then £160 Maiwand did for £120 without price matching. Besides MS Autos have plenty of customers I felt personal approach. Good job MS Autos!

C. D.

Very Impressed most helpful went the extra mile sorted the cruise control and the parking assist. Could be a bit cleaner just the mats into reception are not good. However very good service well use again for sure.

v. t.

the best VAG automotive garage in reading I have found so far.. Mr MS talks to the point of the problem and does the job very well.. Recently got my audi fully serviced and got my turbo cleaned.. and not to mention that the price is considerably very reasonable too. highly recomendable.

G. I.

MS Auto services and maintains all our company cars. We save the expensive main dealer costs of servicing as MS Auto are specialist in all makes and models. I would highly recommend MS Auto for your services as you will always be given honest advise and you will always end of saving money on servicing and general maintenance repairs.

J. E.

Took my BMW there and as always they diagnosed and fixed the issue quickly, There are many mechanics in Reading but I don't like to take my cars to mechanics who just guess, so I save myself the hassle and I only take my cars here as the main guy has years of experience and with that of course a high level of knowledge.

R. L.

Bob at the above accurately diagnosed and repaired a worn engine mount in my 2010 A5 3.0 TDI yesterday and the car has never felt better. He also encouraged me to have the 3D alignment done after the subframe was dropped and there are many who will shortcut around this, not Bob! He told me what the price would be in advance and it turned out just below, so as you can imagine, I am very pleased. Will be back but hopefully not too soon!

S.

Dealt with MS Autos since it first opened. Since then swapped a few VAG cars (VW Passat, Bora, Audi A4), always servicing and repairing there. Fairly priced, honest and prompt service. Would recommend.

A. A.

I drive from London to get him to repair my car. They are very good and their prices are very good. I will recommend anyone who has a German car to go to the garage MS we need a branch in London

G. T.

These guys are extremely responsive, inventive and customer-oriented, always available - no banking hours here. I've come with all sorts of cars and problems at all hours - even after moving away, to London - and could not be happier. Highly recommended!

A. J.

I serviced my VW Phaeton with Ms Auto not once but twice now. Very reliable and always did a good job. Honest opinion and highly recommended.

P. h.

I took my t5 camper van into Ms autos because it went into "limp home" mode when I drove in the rain . They diagnosed the problem and fixed it the next day ready for a trip to the peaks! It lashed down in the peaks and I had no further problems! Very pleased with the service. Thanks guys!

D. W.

Nice people to deal with, fast and cost effective service. The premises are not "bling" like franchised dealers but don't be put off as they know what they are doing and probably why they can do such a good job at a reasonable price.

J. F.

The usual excellent good value service. Aircon repair and MOT completed this time. I always use them!

P. J.

I had a problem with my Audi, and it can be difficult finding a mechanic you can trust, but these boys really went out of their way to make sure I was happy, and I would happily recommend MS Autos to anyone.

A. M.

Had a couple of problems with my audi a4. All sorted out! Really happy with the service. Would definitely recommend :)

D. F. (.

Great service. This place is always busy, a lot of taxi drivers bring their cars here. I came here after a recommendation from a friend. Now I won't take my car anywhere else.

S. A.

19/03/2021 - Excellent customer service, even for difficult customers like myself. The communication at every stage with Maiwand and his staff was very good and I was kept updated at every stage.

R. o.

I've been twice recently with my Audi A3 and had professional and efficient service. Thank you to Mr Sherzad and his team.

d. j.

Took my audi a4 2.0t for a crank oil seal gearbox end today and they were very friendly and helpful after a bad experience with a DIFFERENT garage and completed the job at an extremely reasonable price and solved all of the other issues that arose from poor workmanship from the other place that tried to do the same job, EXCELLENT SERVICE and will be using them from now on to look after my vehicle 👍👍👍👍👍👍👍👍👍👍👍👍👍😊😊😊😊😊😊

S. C.

Quickly diagnosed an ABS pump failure on my Audi TT - very reasonable prices and knowledgeable service - highly recommended

S.

Got refered to these and well what can I say.... easy friendly and very good at cost.... all friendly staff including the lady on the front desk... quick cheap and simple vag com plug in and quick service will refer to all my vag friends in Basingstoke... top work and will see you soon !

Z. S.

Recently serviced my car from MS auto .Really professional and they know their stuff. Would certainly recommend them.

N. M.

Very professional garage. Highly recommended for any German makes specially VW Group.

N. F.

Good place to get your car fixed, if you have Audi, VW any any of its other sister variant. They know these cars well

U. M.

Servicing my car here since 2011. Never had a problem. Great service! Mercedes E220

D. S.

Small independent garage who I've been using for the past 10yrs. Always been reasonable, honest, quick and give good impartial advice.

A. G.

Amazing diagnostics and repair. On time and professional work from the employees. Managed to repair my car when no other garage could do it.

A. A.

Fabulous diagnosis of engine fault - reliable and speedy work - excellent value

A. C.

Decent service, even though sometimes you don't get a quote, just a bill. ( For smaller fixes ) Thankfully it was always a reasonable amount.

A. R.

Hassle free quick service, had my audi a3' s cambelt changed. So far the car seems to be driving ok :)

S. B.

Did a good job on my Skoda, relatively quickly. Not overly expensive either.

J. L.

Fitted a new steering rack to my Golf V5. Very happy with price and service!

D. J.

Very knowledgeable, professional, polite team. Very affordable comparing to other mechanics. Highly recommended.

A. W.

I have always been happy with the work and the price. I trust them.

S. L.

Great, did service and not, car has been great since.

G. R.

Very pleased with the service.Always job done when promised.

a. m.

Great job

L. S.

Tiny little back street garage but good service and good prices.

M. Z.

Excellent service and professional work, and also great value for money!

J. R.

Honest, professional and very fair prices; couldn't recommend it more.

S. G.

Excellent place to get car serviced at reasonable price.

M. F.

Good value for money. Very reliable and quick service.

I. W.

Quick and efficient service, very pleasant and knowledgeable mechanics.

B. W.

Friendly, quick and good service. Highly recommend

A.

Great service from this Audi Approved Garage 😆😆😆😆😆

N. N.

Quick diagnosis and repair...no qualm strictly professional

A. M.

Very pleased with the service provided

M. N.

Great workshop for any second hand car

S. N.

Great garage , will be using again!

M. Z.

These guys are MECHANICS and not "fitters". highly recommended!!!

H. A. L.

Good as usual. Reliable place.

H. M.

Good and trustworthy as always

C. G.

Decent gargae, and very respectfully

I. N. 1. G.

Very helpful and knowledgeable

M. A.

Great bunch of guys.

A. M.

Great Service!

A. M.

Good service very knowledgeable

A. H.

Love my beetle

C. H.

First class service

R. D.

Brilliant service

S. A.

Excellent service

Z. R.

Great Place

G. A.

Good service

B. C.

A.

S. F.

M. J. M.

L. A.

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