Reviews of Porsche Centre Reading. (Car Dealer) in Reading (Berkshire).
Porsche Centre Reading
Bath Rd, Calcot, Theale, Reading RG31 7SG, United Kingdom
Description
Information of Porsche Centre Reading, Car dealer in Reading (Berkshire)
On this page you’ll find the address, open hours, more popular times, the contact, photos and real reviews of this business.
This business has received very good reviews from their customers, so probably it’s a place you should try if you are looking for this kind of services.
Map
Open hours of Porsche Centre Reading
Sunday
Closed
Monday
7:30AM–6:30PM
Tuesday
7:30AM–6:30PM
Wednesday
7:30AM–6:30PM
Thursday
7:30AM–6:30PM
Friday
7:30AM–6:30PM
Saturday
8AM–5PM
Popular times
Reviews of Porsche Centre Reading
S.
Have my car’s engine software updated today and my service advisor Mr. Matthew Edwards greeted me near the reception so that I didn’t have to wait for a second, highly appreciated. Mr. Edwards did offer me a great help by returning my car to me within the same day and explained the procedures in detail and even sent me a video regarding the service of my car by both email and SMS. Have my car cleaned inside and outside with attention to details. I am highly satisfied with his friendly and professional service, I definitely will come back for future service and purchase. Thank you once again Matthew!
M. K.
Thanks to the amazing team at Porsche centre Reading for an amazing customer experience on Saturday with a while I wait service and mot…
I Received the warmest welcome in reception, Mathew highly knowledgeable service Advisor explaining every detail and running through an inspection with my car up on the ramp..
Leonie who took time to show me around, chat cars and drink coffee..
One day would also like to thank David when doesn’t say No for the 100th time to sell me the latest gt3..
All great fun people and a credit to the company.
R. K.
Good service with full explanation of the work required and the options available. Backed up with a useful videoed inspection report carried out by the technician servicing the car. Matthew was friendly and very efficient. Obviously a Porsche service is more expensive than an independent but one also gets the reassurance that comes from the brand
B. S.
What an excellent service I have received today from Matthew Edwards .
He has spent some time to explain what is Porsche Reading planning to do and then followed up by a phone call and much more details on handing over my car.
The ladies on the front desk were amazing. I bought the car because of the technical specifications but I will come back becouse of staff employed.
Many thanks
K. H.
Having had a horrible experience at Porsche West London, I was dreading going to the Reading branch. I was pleasantly surprised! I met Mark from parts, who was extremely informative and helpful, and answered every question I had. It's the experience I hoped for and expected from a company in such high caliber, and I'd be happy to return.
Thank you for restoring my faith Porsche!
M. H.
My last 911 was looked after at Brooklands, so this is first experience of service at Reading. Before arriving I had a good exchange on email with Matthew Edwards and that ‘good exchange’ continued with the appointment where a decent coffee was followed by my car on a ramp for a quick inspection. Matthew had a healthy dose of attention to detail going around my car, and we quickly decided what needed to be done that day. There was no pressure to get all work done and pragmatism ruled the day. A very fast checkout with a nice clean car at the end of the day made it a pleasant experience! Would recommend…
P. K. L.
Very good service from start to finish. Akin dealt with any issues quickly, politely and efficiently. A huge step up to our experience with Jaguar/Land Rover. You feel that you are getting high quality service to match the high quality of the product.
P. F.
The best customer experience I’ve had in a very longtime. The team at Porsche Reading have it nailed! I was looked after by Matthew Edwards who was brilliant. Everything was explained in detail, he even had the vehicle up on the ramp and showed me where the work was being carried out. The courtesy car was top notch and on collection of my vehicle when seeking advice on the purchase of a classic 911 SC he was very knowledgeable and explained some things to watch out for. Thank you! If only the world of customer service was always like this. I’ll be back for sure.
K. T.
My 968 was booked in for its annual service and MOT recently; both Matthew Edwards (service advisor) and technician Justin Semonella looked after the vehicle incredibly well, with enormous attention to detail, whilst keeping me informed every step of the way. I purchased the car from this Porsche Centre in 1997 and would never consider taking it anywhere else for servicing, as their breadth of knowledge and experience is unrivalled, in addition to being so friendly and polite. Thanks guys and see you next year!!
H. B.
I booked my car in for a software update and provision of a spare key on 17/05. Matthew Edwards contacted me in advance to make sure that I was aware of timing, etc. I was very happy with the service provided by Matthew, including answering a query that I had once I had returned home with the car. I would not hesitate to recommend the Porsche Centre Reading.
P. S.
I have found the Reading Porsche Centre to be a both a professional and caring organisation - always willing to go the extra mile (or two) to support their customers.
This dedication and helpfulness extends from people like Jon in the parts department, via Louise in Service management and on all the way to the top in the form of the Dealer Principal Craig.
I would like to thank all of the team in Reading and can highly recommend them as a Centre you can trust with your Porsche
A. M.
Mathew Edwards looked after me with professionalism. My car was collected and returned on time and the service was fantastic. Mathew paid the whole process very easy. Thank you (It is Donna Dyer, I'm on my dads account as I do not have one)
D. N.
First time using Porsche Reading. Booked an MOT and health check.
Outstanding service and advice provided by Matthew Edward’s, sorted a number of my queries.
(Tyres/ music system upgrades/no plates)
He also arranged a tyre change that had picked up a nail the day before I was scheduled to travel on a road trip to Germany. Such a relief and would definitely recommend the Reading branch. Indeed all the staff were very helpful and welcoming. 5 stars.
r. a.
Excellent service from Mathew, who fully explained the fault and how it was going to be resolved. I was impressed with the new initial inspection facilities and the chance for me to be shown under my car etc. i will defiantly use Porsche Reading again for any further work.
G. B.
visited Porsche Reading to extend my cars warranty, I was greeting by the friendly reception team who made me coffee, my warranty enquiry was dealt with by Matthew Edwards. All very friendly & professional excellent service.
Thankyou
Gary
J. O.
I stopped off at Porsche Centre Reading to charge my new Porsche Taycan Cross Turismo; being new to charging I asked for support about charging and a few other questions. I was welcomed with a very caring approach from the reception team, and then Phil one of the Sales team came to my assistance with great enthusiasm to help solve my challenges. At the same time Phil's colleague Cam came to help also.
Thanks to their kind support I was able to re-charge, and was back on the road feeling well taken care of from a team of great Porsche ambassador's...thank you very much Porsche Centre Reading!
D. Z.
I took my Porsche Panamera for its service yesterday and dealt with Matthew Edwards. He is very professional, friendly and knowledgeable and handled everything smoothly. Thank you Matthew!
J. I.
Have used Porsche Reading's parts department to source several parts for my nearly 30 year old 911 and Jon Cox and the team have been very helpful and responsive. 10% discount with PCGB membership too
L. M.
We have an old Boxster that has some issues. Adam Szlachcic has been very helpful and very patient with us as we didn't really know the best way to sort out the problems with our car, we had received some bad advice from another Porsche garage as to what needed doing, but Adam worked with us and put up with our silly questions until finally working out what we really needed. I would give this young man a big pat on the back for the way he has helped us.
N. T.
Experienced great service during recent visit. Reassured me that a transmission issue I thought I had, wasn't a problem at all, and gave helpful advice on how the transmission is designed to work. Thanks Matthew.
M. T.
My second time going to Porsche Reading , overall a nice place to visit.
Matthew Edwards was very helpful with the service and advise he gave me with regards to my Porsche Panemera . Would highly recommend any Porsche owner to go to this centre !
P. H.
Matthew Edwards in customer services was excellent, attentive and on the ball. Great facility at Reading and they did all I needed done swiftly and efficiently
D. C.
Unfortunately having picked a crack in my windscreen I needed to get it sorted out.
Very glad I visited Porsche Reading after being superbly looked after by Matthew Edwards.
Thank you for looking after me and my car so well!
All handled extremely professionally and personally too!
Car was in spot on condition and nice to have the interior hoovered so perfectly too. Also noted the superb accurate job of putting the Goodwood stickers back just right! Wasn’t expecting that!
Top marks of course and would highly recommend the service Reading Porsche provides, in particular Matthew.
I. H.
I have been using Porsche Reading for four years now and have always been pleased with the service there. The staff are excellent, and I would like to make a special mention for Matthew Edwards. Matthew has been absolutely fantastic on every occasion I have dealt with him. He goes the extra mile to make sure that your needs are sorted to best effect. Thank you Matthew!
M. C.
Another calm, reassuring, polite and efficient experience when I serviced my car at Porsche Centre Reading. Right from the booking process through to the day of service, the guys and girls were fantastic. Special mention again to Matthew Edwards, the service advisor, the service tech - thank you very much for taking care of my forever car. Even though it is a bit of a distance, I would gladly travel there to have the peace of mind that the car is taken care of, and the thoughtful conversation!
L. O.
Excellent experience recently with Porsche Centre Reading.
Informative & friendly staff. My service & repairs carried out on time!!
Will use & again & highly recommend
D. H.
Original fault on my Boxster was not rectified but Porsche (Matthew Edwards) dealt with the issue in an excellent manner. Just picked up the car and the price was very fair and once again immaculately clean. Great service.
b. h.
Amazing service from a great team
Knowledgeable, helpful and charming!
In particular Simon Blackmoor handled my purchase perfectly
From order to delivery it was a perfect transaction
T. T.
Highly recommend this dealership. I've used them several times in recent years for routine servicing and warranty repairs. Reception team always welcoming.
On my most recent visit I was looked after by Adam Lewis in the service team. He was highly experienced, professional, friendly, responsive and even took a proactive approach by communicating regular progress updates.
I understand he is a new addition to the team, so a great hire!
C. E.
Excellent service from Matthew Edwards. He is always so responsive to phone calls and emails.
I would highly recommend the service centre.
S. P.
Having bought the car from Robin Walton at the dealership, it was natural to come back to them for the first service. I was looked after by Matthew Edwards, who was just as helpful and friendly as Robin had been . Wwhen dealing with service department staff I always hope for someone who can talk me though what is going on in simple terms and can explain the results of any action – both of which were achieved by Matthew! A visual safety check was carried out as part of the service which was appreciated. The only (minor) failing was that my surprisingly dirty car wasn’t cleaned – Matthew offered to have this done for free the next time I was in the area (which isn’t often as I live 30 miles away!)
Z. K.
Fantastic service from Stephen & Jess in Service, cannot recommend highly enough. All aspects of work explained thoroughly and professionally
M. T.
Fantastic service. From the minute you arrive you are treated with courtesy and professionalism. This dealership is a 1.5hr drive for me but it's worth the trip. This was my second visit and I will continue to use this site thanks to the great service.
K. P.
My wife and I have purchased 2 vehicles from Porsche, Reading, and both times Simon Blackmoor, has been our go to person. Simon makes the whole buying process absolutely flawless and personable. He is an absolute pleasure to deal with and someone we would highly recommend as the person to speak to if you are in the market of buying a Porsche.
I have been in contact with several other Porsche dealerships over the years and, by far, Porsche, Reading, are head and shoulders above the other dealerships within the UK.
Thank you once again!
S. w.
We just took delivery of our new car, the Porsche reading team have been excellent throughout the entire journey, Massive thanks to Robin, Kirsten, Tina and James for making our experience absolutely brilliant. Highly Recommend.
M. D.
In my opinion Ajay has been fantastic to deal with. The centre is great, warm and welcoming. Ajay kept me updated at all times and genuinely over delivered. My experience with this particular centre has been overall amazing and again I can not recommend Ajay enough.
S. V.
Matthew Edwards and the team at Porsche Centre Reading provided a fantastic service today on my 992. Matthew was quick and efficient in sorting out the various issues and service requirements as well as keeping me updated on progress. The service team made a great job of the servicing. Thank you!
R. R. R.
Amazing sales and after sales service by Reading! Proper customer hub, with both the HQ and press department goodies, everyone is super knowledgeable and there’s no hard selling.
Order process is standout, with tactile specing experience and plenty of updates while the car goes to build. Special mention to Tina De La Cruz: absolute star!
On to the next one! 😎
B. H.
I Highly Recommend visiting OPC Reading for anyone thinking of purchasing a New/Used Porsche. The showroom is always very clean and tidy and they always have an excellent selection on Porsche models on display.
My experience with OPC Reading has been fantastic from the very first time I walked into the showroom. I am actually astonished as to how well I have been treated. I was made to feel very comfortable straight away and at no point felt under any pressure. The Staff are amazing and a very big thank you to David Churchill for making the entire purchase from start to finish an absolute pleasure. Also, a very big thank you to Leonie on reception, you’re attitude and enthusiasm for the Porsche brand is addictive!
My collection day was absolutely amazing, I was made to feel like it was my birthday all over again! Such an amazing and exciting experience. I am addicted to the Porsche brand now and I would never consider going anywhere else. My next Porsche will be purchased from OPC Reading and from David Churchill!
I have had my New 718 Boxster for one month now and it is PERFECT!
I made a fantastic decision in purchasing my Porsche 718 Boxster from OPC Reading!
Thank you so much OPC Reading!
See you all soon!
J. E.
I dealt with Adam Lewis at Porsche Centres Reading, and I can not recommend highly enough. Adam was extremely helpful throughout and his service was second to none. Adam managed to answer all my question and go above and beyond to make sure I was fully satisfied and up to knowledge on what I was after. I will certainly be recommending Porsche Reading and Adam to any friends and family who are looking at buying a new car!
N. A.
Porsche Centre Reading just carried out a major service on my 16 year old 997 Carrera S. It was pricey, but worth it when you consider the level of care that goes into the work. Having been disappointed with independents in the past, I decided to go with the OPC this time around and the service was second to none. Matthew Edwards made plenty of time for me and answered any queries I had. The underbody health check and traffic light system mean everything is transparent, and there is no hard sale on items or work that are not essential. The car came back in good condition, which cannot be said half of the time I've had it checked by independent garages. Would use again and happily recommend, whether your Porsche is new or old.
D. L.
On a second visit for work under warranty plus a service, I once again had helpful and efficient service from Matthew Edwards. Many thanks.
M.
I've been using this dealership for over 10 years now buying and servicing my cars.
I've always found them to be professional and knowledgeable especially Matt Edwards in the service department who has advised me on the most cost effective way of maintaining my vehicle and has provided me with a proper technical breakdown of the issues I've had with my cars over the years.
More importantly he has advised me on what to look out for on Porsches that I've purchased from non porsche dealerships which is invaluable to me.
I cant recommend these guys highly enough.
T.
Service Dept:-
Car taken in due to break down (works covered under warranty). Andy (my service advisor) kept me well informed from start to finish. They even managed to get my MOT done, as well as addressing one other concern. I'm happy with the service I received and shall continue to use Porsche Reading. Cant speak on any of the other reviews, as this was my first time using Porsche Reading.
D. F.
Excellent customer service from the sales team, they couldn't do enough to hellp.
C. F.
Matthew Edwards was very personable, communicative and efficient when organizing and overseeing work on my car. Thanks Matthew.
T. D.
Product aside, this dealership is simply the best! A team that really cares about your experience and understands the needs of their customers! Having bought from countless dealerships up and down the country, I can say hand on heart, this one is the best! Oh and the product… well if you’re buying a Porsche, this is the home of Porsche in the UK! It’s soon to also become one of the first of the new remodelled Porsche Centres, again focussing on that all encompassing experience! Also, if you’re lucky, make sure you get the best in the business, Tina de la Cruz to help out with your Porsche needs! Cut above everyone else!!
D. F.
Having used Porsche Reading for the first time, I wasn't sure what to expect. However I am very happy to have had dealings with Adam Lewis. He was exceptionally professional, especially in his explanation of the works that needed to be carried out. I was kept updated throughout the process and therefore felt at ease. I would happily use them in future and highly recommend others to do the same.
V.
I needed a damper for my 968 Tiptronic (a £1200 part). I called my local OPC (part of the Sytner Group) and they told me the part was not in stock and on back-order. They said it could take weeks, months or even years for the part to be available even if I placed the order. I asked if they could make a call to get a more definitive timeline but they wouldn’t do that! So I called OPC Reading last weekend and spoke to Jon Cox. His approach was very different and a lot more helpful. I placed the order. This morning he called me to tell me the part was in stock - just a week after I had placed the order! I asked for the part to be sent to Northway Porsche as they would fit the part and Jon said that he would deliver the part in his lunch hour if there was no planned van delivery to Northway over the next few days. Please thank Jon Cox for going the extra mile - literally. Sytner have a lot to learn and have lost a £1200 sale.
L. E.
From our initial remote enquiry and order to the collection of my fabulous new Macan S, this could not have been a more seamless, glitch free or enjoyable experience . Robin has been just brilliant throughout, guiding us through the whole process so efficiently and thoughtfully. It was lovely to finally meet him (and everyone else!) and collecting my car was an outstanding customer experience; beautifully presented and handed over. The post handover video that Robin created for me was really great and he called me a week later to follow up as promised. We have been made to feel very valued as customers and I can't recommend PCR or Robin highly enough. Thank you so very much...Liz
L. M.
I picked up my new macan s a week ago and the service from start to finish was faultless. What a service, special thanks to Robin and Tina for making the whole experience a delight. Really an experience second to none with the team at Porsche Reading!
J. P.
My car has been to Reading OPC twice over the last month for tyres and a warranty issue, Adam Lewis dealing with me on both occasions. Adam is a top bloke and a great communicator, keeping me informed of progress at every stage. Having always been weary of main dealers in the past, Adam has restored my faith with his "can do" attitude and genuine interest in me and my car. Can't recommend him highly enough. Also the staff on the reception desk are great too, always friendly, always smiling and keeping me topped up with Coffee :-) great service all round!
P. G.
Great service from Matthew- delivered my car home after full service before the weekend ahead of time-
K. L.
My 911.2 Targa 4 GTS broke down due to a faulty electronic parking brake actuator. I was trying to get the OPCs near me to help but OPC Reading, which is an hour away from me, was by far the most helpful. Matthew Edwards and his team stepped up, diagnosed the problem within 24 hours, ordered the replacement part and fixed the fault under warranty within 72 hours. Kept me in the loop throughout, great communicator and friendly. Highly recommended.
r. s.
Great service from Matthew Edwards and the service team yesterday. From start to finish a fantastic level of customer care and time spent on my car. Thank you for a great experience
R. B.
Great service from Tina & Rob
B. P.
Mr Lewis, thank you for an excellent service and experience at Porsche Reading. I also appreciated our regular communications/updates throughout the process. Adam, thank you. Highly recommend.
S. W.
Excellent experience recently with Porsche centre Reading. Informative and friendly staff. My service and repairs were carried out on time. Will use again.
S. F.
Once again I always receive an excellent level of service from all of the staff at this centre. From a friendly greeting and great coffee, to the suburb attention to detail provided by all in the service department. And as a result this just adds to the joy of owning my Porsche.
1st rate guys, and thank you to Matthew Edwards for your assistance during my visit.
A. H.
Only 4* because of limited display resulting from the temporary showroom. Plenty to see in the car park. 5* for the people. Very friendly and welcoming, many other manufacturers could learn a thing or two about customer service.
N. S.
After a break from Porsche Reading for a few years, Phil Giles picked up on an enquiry and has nailed everything we could throw at him. Apart from being a lovely guy, my wife and I have completely taken to his wonderful approach to enjoyable customer service, with a great personality and what seems to be the simple desire to let you enjoy your purchasing from him as well as the after sales follow up. The Macan for my wife was spot on and so I have another car on order with Phil. A call from him about an incoming part-ex meant that I now have a brilliantly specd 981 Spyder as well, at least until my new one arrives. Well done Phil! You are an absolute star.
C. C.
Excellent spot to eat our ikea vege dogs after a shop. Cars a tad pricey. Vege dogs only 45p though.
N. C.
Recently collected Porsche #10 from the excellent Reading team. Phil Giles was in good form and ran an immaculate hand-over process. I have been waiting just over a year for the car and Phil has been great at providing regular updates throughout. Collection was a little different to usual, with all the Covid-19 protections, but the team have done a good job to make it as normal as they could. The team were as friendly as always, with a friendly greeting from the front desk and chat with servicing team. Looking forward to being able to pop in for a coffee when things get back to "normal"
m. m.
Just had my Porsche serviced by Porsche centre Reading.The guys did an excellent job as expected and I was well taken care of by the Service Advisor Matthew Edwards. Would definitely recommend this centre.
B. R.
Absolutely superb service - consistently. Way over and above any other I've known in a lifetime of luxury car ownership. Special thanks to Adam for his advice and help.
M. S.
I recently purchased my first Porsche and discovered it's not just about the car!
From my first visit to the show room in Reading I have been so well looked after. Polite reception staff who make you feel comfortable from the moment you step through the door. The sales team talking through my requirements, arranging test drives and then walking me through the purchase process. The communication that followed was great, keeping me up to date of build progress. Hand over day was very informative with Paul stepping me through the car functions and introducing me to the after sales team. 6 weeks later I booked a follow-on master class with Cameron who took time to step me through the functionality of the car once again (there is a lot of it to take in!).
If you are looking to purchase a new or used Porsche I would highly recommend Reading Porsche.
S. M.
Adam Lewis was unbelievably very helpful, saved me a lots of time and money and secured a customer for life. fantastic dealership and service.
S. B.
Looking at returning to Porsche after several years of AM ownership. Very average treatment vs HR Owen Pangbourne!
Despite being part of the retail group, I was told that a test drive in a cayman gts 4ltr was not possible before ordering as it was a 'limited edition' car. Is it?? Plenty on autotrader...
Option presented was to buy a Porsche experience at Silverstone. No thanks.
N. D.
I’ve been dealing with Adam in service, Very organised timekeeping is perfect, consistent update on my vehicle as I’m getting married this weekend higher vehicle on point Great service again thank you Adam
P. N.
Lovely showroom. Couple of years before I buy I think
H. F.
Excellent facility and a great team.
M. A.
This Porche branch is absolutely amazing. Very large area and clean. Staff are extremely helpful and knowledgeable. It's an experience just coming here. Ohh, the cars are amazing too.
S. K.
I had the Boxster 718 MOT'd. Great service and Adam Lewis in particular was very helpful, kept me informed of progress and followed up after I had collected the car.
J. (.
Great place to go. Helpful staff. Great coffee!!
a. t.
Best car in the world coupled with a professional and passionate staff. You will not find a single dealer where they will treat you as good as the cars in the showroom. You will not find a single dealer explaining that there are no discounts - without you feeling annoyed. Perfect Porsche... maybe in 5 years from now we finally become family officially :)
R. A.
After visiting a number of other Porshe centres and being ignored or not valued we had a amazing experience from having a decent car park not having to park a distance away from the showroom to the way we were greeted every time we visited the showroom. I would highly recommend this particular showroom the sales staff were very helpful and not at all pushy we felt valued and well looked after though the whole process I am glad that we decided to visit this centre right until we finally collected our car the sales team have been great and very helpful I have full confidence that they will look after us until we decide to buy our next car.
10/10 customer service
10/10 keeping us up to date with the car we chose
10/10 when we collected our car
10/10 on a couple of issues that have come about since having our car
Overall fantastic team you deserve a pat on the back
Thank you
Raj & Maria
J. K.
Akin was very helpful. The hand over was very swift they had all the Covid precautions in place.
Thank you
A. J.
Having had numerous problems with another Porsche dealership, my faith in this brand was as good as gone forever. However, my contact; David Churchill managed to pull some strings and get me out of a problem, and soon to be in the all new 992 C4S Cab to give me hope that my much loved brand is back in my life stress free. Thank you David, let's hope there is no substitute for the future.
D. C.
Good service and staff amazing place
S. B.
I purchased my car here and have recently had a couple of trips to the service department for service and tyres. Jessica was fantastic in looking after my car, great communication and service. She even arranged an emergency fix at a few hours notice without charge. Fantastic experience all round.
J. S.
Jackson in trade parts very helpful! Ordered a part yesterday delivered today!! outstanding customer service! Josh from Bells Motor Group!
N. M.
Prompt response to parts request by Jon Cox. Parts ordered Monday, arrived by Thursday from Germany. Great service.
P. D.
Very nice nice breakfast friendly people ...clean place 100 per cent
S. J.
Adam Lewis at Porsche Reading took care of my Porsche repairs, he is extremely helpful, friendly and a decent bloke. I highly recommend him.
S. T.
20 years ago I would have given them 5 stars. I had a couple of elderly Porsches but I was still treated like a valued customer and the prices were not stupidly prohibitive for a young man on a budget. Roll on 20 years the place looks slick and the service is very polite with the main desk as your point of contact. It is impossible to pop in for a quick visit as you end up being kept waiting for ages before you see someone from the correct dept. This can be frustrating but you can make use of the complimentary coffee and cookies while you wait (and wait). Prices are simply astronomical now as you would expect. That young man with an old car from 20 years ago would simply be completely outpriced now. Independents are a fraction of the price often with better service and advice.
My recent experiences have been decidedly average:
a) Warranty claim on a 2 year old car. They had the car 3 weeks and simple couldn't recreate the fault so gave it back eventually and didn't really care and that's where things stayed. I still have a PDK that loses power for 3 or 4 seconds completely before cutting back in. Simply not good enough for a nearly new Porsche and definitely puts me off buying a new one if I have a major fault that I can't get fixed.
b) I tried to buy a new/ex demo car (with cash) and simply wanted a px value for my old car so that I could make the deal. Possibly the easiest sale possible for the salesman. This seemed beyond them in spite of having my car in 3 times and at one time for about 3 weeks. They just didn't seem to make an effort. Finally they emailed me an approx amount but said they would need to see the car ....arrrrrgghhh. How hard is it to just walk in and buy a car?
c) Trying to get price/availability on parts for a second older car I have always seems to require a call back that takes a day or two by which time I will have got them from an independent. An independent who, I assume, has just obtained them from the main dealer itself. I assume they simply don't want the business for older vehicles
d) The car inspections are excessive and will pull up everything on the car that is part worn or not genuine Porsche and then try to charge you for it. For example I had a brand new Yuasa battery (£130) but as it is not Porsche branded it was flagged up for replacement with a cheaper and inferior Porsche battery (£90). I mention this particularly as even the mechanic that did the inspection commented that this was irrelevant but he had to flag it up. Out of a £7000 invoice from an inspection on an older vehicle (07) only one thing that was on the enormous list was really necessary. They also seem to have a reputation for completely missing genuine engine problems. Although it must be a nice little earner for them.
This reads like a lot of complaints but they are really only just average. It is a major disappointment that this is not just any old dealer providing slack service but the main UK importer for Porsche. On more than one occasion I have owned more than one Porsche but for the reasons above I don't own any Porsches now
M. J.
Porsche Reading have met and over exceeded my expectations
at every level. I have now bought 3 cars through Reading and every time the service has been great, from reception through to the MD. Thanks for everything Reading!
A. C.
My experience of Porsche Centre Reading has been very positive and I would highly recommend them. Paul Massey was the sales person that I dealt with during the entire sales process. He was very helpful and kept me fully informed at all stages.I felt that he went the extra mile to ensure the sales process was as smooth and as easy as possible. If you are looking to buy from Porsche Centre Reading, I would strongly recommend talking to Paul.
I should also mention Cameron Webster who provided post-sale support; there is quite a lot to take in on the day you pick up your new car so it is great that Porsche Centre Reading offer a follow up to go through anything that you are unsure of, whether that is in relation to the PCM or other functions in the car. Well worth doing! Cameron is very knowledgable and professional and is able to explain things in a way that anyone can understand!
Therefore, I couldn’t recommend Porsche Centre Reading enough.
S. N.
Was there for my husbands car service. The team there is fantastic. Whilst dropping off his car my car had a puncture. They were so kind that they took my car in and replaced with the spare wheel so I could drive up the motorway to get home. Thanks again team.
M. C.
Great service today from Porsche Reading and Matthew Edwards in particular who really went out of his way to ensure a perfect outcome.
E. C.
Very knowledgeable staff about all aspects of Porsche motor vehicles. They usually have a very of nice certified Porsche used vehicles as well as the new car buying experience. Porsche definitely have the best new car buying experience of any motor manufacturer the different combinations you can have our incredible.
S. S.
Staff are well trained in dealing with customers, place is clean, smart and wellcoming. Service options are as expected, expensive, no offer of a courtesy car which some of the other dealers offered. My car had a"sticky" valve in the exhaust, there suggested option was to replace, they did offer to squirt some wd40 on it. Still don't know if it fixed it as this was not mentioned at pickup. Will continue to go there as I need the service stamps but all other work will completed at an independent.
E. S.
PCR + all staff should be rated 5 star all the time.
All other car brands and showrooms should take note.
P. J.
Great service. Many thanks to Matthew & his team.
L. T.
David gave exceptional service and him and others went out of their way to make my first visit a great one.
Highly recommend
Many thanks
O. G.
Usuals great service from the team. Thanks Matthew.
M. J.
A* service every time. Sorted warranty issues quickly and efficiently. Can’t recommend Adam in service department enough!
K. D.
Not got the taycan yet but a nice showroom. Right royal pain in the proverbial backside when traffic is backed up. Reading borough council need to seriously fix that but the will not. Their traffic planners are deliberately causing traffic so they can justify a congestion charge!
E. W.
Excellent dealer. First class experience when buying a new car. Excellent aftercare and if something falls short very quickly resolved to put back on track. Thank you.
R. S.
Massive thankyou to Jon Cox in the parts department for his excellent prompt action in resolving a problem for me after being let down by another centre.By the way it's Sabine not Sabibe 😂
J. A.
Great service from Matthew Edwards. Efficient, personable.
First class.Friendly dealership.
K. T.
I had been to two Porsche centre's before. As a salesman myself I expected questions to be asked and as they were I couldn't help but feel my disappointment with the manner of the sales people involved.Whilst they were not rude all I can say is there was no connection between them and I. Maybe it was the fact that I was not in a present position to buy at the time and yet merely confirming a curiosity.Yet carrying on privately with my curiosityI saw a car online shamefully to say I just really liked. I rang up for to ask a question and was politely ushered through to a salesperson. I just wanted information and not a sales pitch no matter how subtle. I was put through to Karl Meyer. We discussed and he asked all the expected questions and yet his manner was different. He not only seemed to listen but also appreciate where I was in my journey of curiosity. We left the conversation with the offer of a test drive in the balance. The next morning on impulse I decided I would travel to Reading and accept. Karl appointed and we met. In some ways I was quite suprised how young he was yet he had the manner of a simple friendly proffessional man with an honest passion for the brand. He took much time to show me around, and introduce me to some of the staff and even showed me the workshop and some exquisite Porsches hardly seen on the road. Not only did I feel that I had learnt more about the brand but I also left with the feeling I had received an excellant service and dare I say it a lesson in salesmanship. Not pushy, snooty, stuffy or soft but accurately spot on. The test drive was quality, informative and dare I say it, fun. All my questions were answered honestly and with Karls subtle curteous passion. I left hoping he wouldn't get in trouble for spending so much time with me. It ended with me regrettably giving him back the keys of the Cayenne at Reading train station for me to return home. I started that journey with a curious caution and came home absolutely empowered. A far cry from my previous London engagements. If buying a car from a particular sales rep commissioned your level of appreciation for their service to you and you are looking for a very pleasurable service then I simply suggest you pass through a Karl Meyer. Whilst Reading may be half an hour by train at least from here on you know you will be in good handsI ticked all the above boxes of excellant without reservation. It feels good to have your expectations exceeded and even more suprising when it's done with a refreshing mature humility and understanding.Politely following up today he let me know I had left my driving license with him.Laughing to myself I thought "It was a pleasure to have forgotten it" You'll enjoy Porsche at Reading, I did and now I can't wait to have the reason I want to go back. To buy my Porsche.
Have a good day.
D. D.
Brilliant service from Paul and the team at Reading. Everything went very smoothly from securing the car to the handover. Staff very helpful and friendly. Would highly recommend. Thanks again.
S. P.
Having been a customer of OPC Reading but also having had experience of other OPC’s I thought I would share my view.
My experiences at the centre have been nothing but positive, and this translates across all of the staff and departments I have dealt with over several years. You can get a good experience anywhere once, but to maintain a constantly high level takes work and commitment, a mention for JC, LJS & DF whom regularly go above and beyond, taking the time when they do not have to, this epitomises the ethos of the centre and keeps me coming back.
The go to place for all things Porsche – Keep up the great work!
J. S.
Thanks Matthew (EDWARDS) for great service; on time, excellent quality and a very clean car! :-).
J. G.
Fantastic support from Robin whilst considering next car options. Dealerships make a real difference to us when considering next car and Porsche stands out as being a level above expectations.
A. S. H.
Was great to deal with Matthew Edwards, kept me informed throughout my service. Fab all round
J. H.
As always great to deal with Sean, Michael, Jilly and the rest of the team at Reading.
Well done all at OPC you make dealing with Porsche a very enjoyable experience.
John Heath
P. W.
Great range of new and used cars and some really impressive work ongoing to the centre to expand the showroom.
m. k.
Great sales team (in particular David Folkes) and aftercare/Servicing team - very happy so far with the helpful and professional service from the Reading centre
M. L.
From my brief visit I'd say they are friendly and accommodating, nice espresso on arrival and dealt with promptly.
p. d.
Working here new show room
C. R.
If you're buying a Porsche it's for you. My first experience at this dealership, very good, but the paperwork is mind numbing.
S. M.
Brilliant help from Adam Lewis at the service centre. Much appreciated!
L. K.
Peng
N. D.
Be warned. This place has expensive toys.
M. J.
Very friendly staff. Great selection of cars to view, test drive etc. Often some classic cars to see also.
N. A.
Has been looking after my Porsches for years ,Best customer care by the staff.
R. L.
Thank you Porsche Reading for a wonderful day at Silverstone driving the entire Porsche range of cars both on the track and public roads.
J. E.
Great experience. Customer Service was excellent from start to finish. Would most definitely recommend.
K. W.
An amazing service from the moment we made our first telephone call to picking up our car.
B. C.
good service from Porche. Thanks to Matthew.
c. f.
Excellent service friendly staff with a good knowledge of the cars will defo be back
P. B.
Excellent. Made to feel very welcome . Simon Morley explained everything very clearly and nothing was too much trouble.
S. D. N.
Okay but very congested with a huge stock of Porsches
M. T.
Did work experience here and it was great and the staff were great when viewing cars
B. C.
Pleasant feeling showroom with a reasonable selection of cars. Staff were friendly.
B. N.
Amazing selection of new and used vehicles. The driving experiences are highly recommended
A. H.
The best place to purchase a Porsche Phil in sales is the best as are the rest of the team
W.
Salesman who dealt with us had faultless product knowledge answering all our questions.
C. l.
Very professional great services as usual.
S. B.
Very friendly and helpful staff. Typical upmarket main dealer
A. J.
Very helpful staff and a great place to see the latest Porsche range
M. B.
I go there everyday to collect the mail . Some nice car's about but a bit expensive
L. C.
Had a lovely day out at the porsche centre celebrating 70yrs of porsche. Thank you to everyone involved.
S. H.
One of the better Porsche centres, always been helpful to me.
A. L.
Strolled in, looked around, no one strolled out to see if I was interested. Which I was. Maybe they were playing it cool. 😎
L. M.
Always good service here. Meet, greet, taken care of immediately.
I. E.
Staff very friendly and helpful. They make you feel like you are the only customer
I. “. F.
Great people, great cars. A nice place to spend time and money.
M. B.
Great place, Porsche head office. Best in the country!!!
J. B.
Great. MOT and service completed on time. All good.
L. H.
Cool cars ok yep
Z.
Beautiful place with nice people. Great customer service
C. T.
As you would expect from Porsche, immaculate showroom and service
S. T.
Visited yesterday with the family, very welcoming and friendly.
J. L.
Great place to visit to see some great cars
A. H.
Nice coffee and the toys scattered around the showroom...
D. c. 8.
A regular there nice helpful staff
D. P.
Great service from Paul! Thank you
S. R.
A nice porsche showroom with good customer service
M. B.
Great experience. Friendly staff and a care for detail
G. M.
Great service - they go above and beyond
I. V. S. L.
Great Service from Simon
C. M.
Reception unhelpful but the people in customer service where really nice.
R. M.
Very good service as ever
S. B.
Great time at the 70th Anniversary weekend
T. B.
Staff very knowledgeable friendly and helpful
M. H.
Good training there.
S. B.
I thought I had died and gone to heaven vroooom vrooom
T. S.
Very helpful friendly staff
S. G.
Nice coffee, and polite staff.
J. R.
Really friendly and knowledgeable staff....
A. F.
Amazing friendly customer service.
K. J.
Great service, thanks for the help
j. r.
Friendly attentive relaxed and informative
N. H.
Fantastic place staff very helpful
K. C.
F ing sic I sat in a mad p1
D. T.
Car Mecca
N. (.
Always thorough and attentive
R. B.
Great Porsche centre
D. A.
Best porsche dealership
A. P.
Posh place for Motors
s. B.
Love it
M. P.
Gorgeous showroom
N. S.
Porsche UK head office
A. G.
Wow!
D. A.
Free car for this please :)
Q. D. s.
UK's Main center
D. L.
Classy!!!
A. E.
Great
M. H.
Helpful response to inquiry.
D. S.
Very nice.
B. C.
Superb service
S. M.
Porsche
D. L.
Very friendly
S. C.
Quality
B. D.
Pure class
Y. A.
Great showroom
L. P.
Cool place
R. K.
I walked passed it
G. E.
Nice place
M. T.
Decent cars
W. H. H. (. L. H.
Car heaven
B. B.
Showroom!!!
J. S.
Place of dreams
J. K.
B. B.
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s. p.
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p. f.
K. F.
M. B.
D. P.
D. V.
L. L.